Insight Jobs

People Partner

Are you a dynamic and experienced HR Professional with a passion for driving positive change and fostering a culture of belonging and engagement? Do you excel at collaborating and influencing colleagues, providing coaching and guidance to deliver impactful solutions?

If you answered "yes" to any of these questions, we want to hear from you! Join us at Mencap as our People Partner and you will be the driving force behind our organisational transformation.

We have an exciting new opportunity for a People Partner to join our team on a full-time, permanent basis.  We are flexible with regards to the location of this role, but you may need to travel to various locations across England, Wales, and Scotland as and when needed.

What you will be doing:

• Partner with respective Directorates and build strong, trusted relationships with managers to help improve people experience and to embed the Mencap culture

• Be the first point of contact in their Directorate for support, advice and challenge on people management, including Belonging, engagement and change

• Empower managers by signposting to relevant sources of information or teams

• Work with teams to understand any people management knowledge gaps and offer coaching and guidance as needed to deliver solutions and impact

• Advise and deliver People initiatives across the full range of the people experience, with support from the Strategic People Leads and other members of the People Leadership team. People initiatives will cover; organisational wide workforce planning (including volunteering), talent management, succession planning and the delivery of Belonging, Equity, Diversity and Inclusion.

• Develop and maintain strong relationships across the People Directorate

• Be aligned with key people projects; rolling out activity in respective Directorates and providing feedback throughout development to ensure projects land with impact

• Use data and insight to drive improvements in people performance and experience

• Have an excellent understanding of people policy for colleagues and volunteers; applying this knowledge to advice

It is not essential to have previous experience within the Charity or Social Care sector. We are open to consider any background, but you must have experience of working in a People operational and/or advisory role.  We will consider a broad range of People disciplines.

You must also have:

• Proven track record of building strong relationships and being successful in influencing stakeholders

• Excellent problem-solving skills

• Strong organisational skills; with the ability to manage competing, and at times complex demands

• Data literate, with ability to interpret and share reports and KPIs

• Evidence of ensuring improving our people experience is at the heart of everything you do

If this position sounds like you, then please apply now!

*Please note* The application closing date for the role will be on Sunday 8th December. As we are recruiting to a number of vacancies, we will be holding interviews on MS TEAMS on 2nd, 3rd, 6th, 9th and 12th December, which means we will begin to invite candidates in before the closing date. Please do submit your application as and when you are ready. Second stage interviews will follow soon after and we would like to make offers prior to the Christmas break.

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

• Holiday Entitlement: 32 days of holiday (including bank holidays), increasing to 35 days with long service, plus the option to purchase up to 10 additional days through our Holiday Plus scheme.

• Sick Pay: Service-related sick pay available after completing a 6-month probation period.

• Pension Plan: Eligibility to join the Mencap Pension Plan, with Mencap matching contributions up to 5% on a salary sacrifice basis, providing National Insurance savings. If you don't join the Plan initially, you will be auto-enrolled after three months.

• Additional Benefits: Membership in the Mencap Pension Plan includes up to 3 times salary death in service life cover and Income Protection of 50% salary, activated after 26 weeks of long-term sickness.

• Loans: Access to loans for debt consolidation, bikes, computers, and phones after 6 months of service, as well as interest-free season ticket loans.

• Discounts and Cashback: Discounts and cashback ranging from 3% to 30% at high street shops, including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and more through Mencap Extras.

• Health Cash Plan: Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.

• Employee Assistance Program: Free access to a 24/7 employee assistance for advice and support.

• Recognition and Awards: Quarterly award scheme and recognition every 5 years through our You Rock program.

• Training and Development: Access to fantastic leadership training and further development opportunities.

About Mencap

At Mencap we work in partnership with people with a learning disability and their families to ensure that people with a learning disability get to live the life they want to.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. 

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Grants Manager-Ukraine Humanitarian Appeal

***Please download the job description for full details. Applicants must have relatable experience gained within any of DEC's 15 member charities***

[Trialling hybrid working: 2 days in the office per month, which is subject to change]

Compulsory 2-week office attendance during an appeal

Salary: £40, 560 per annum.

Contract status: Full time to December 2025, with the potential to extend

The Ukraine Humanitarian appeal raised £439 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.

Key responsibilities:

Communication and Collaboration

• Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
• Maintain strong understanding of response context.
• Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.

 

Analysis and Reporting

• Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
• Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
• Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners. 
• Manage external reporting requirements including preparation of stakeholder reports and infographics.

Management and Leadership

• Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
• Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
• Support with real-time reviews, community perception studies and other related MEAL activities.

If you have recently worked in any of DEC’s 15 member charities, and have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.

We cannot predict the need for a future appeal, but should one occur during the contract for this role, the successful applicant may be asked to stay on for an extended period.

How to apply

Please provide an anonymised CV & cover letter and state your initials (only) on both documents. Please send both (anonymised) documents as detailed, sharing your full name in the email correspondence

We will be interviewing on a rolling basis and hope to appoint quickly. Should you not hear from us within 4 weeks of submitting your application, please assume that you have not been successful on this occasion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

We're seeking two skilled and dedicated individuals to join our team as a Senior Practitioners for a Care Leaver service operating under the Ofsted Supported Accommodation Regulation. In this role, you will play a vital role in providing effective support to at risk young people with complex mental health, and support and coaching to staff.

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside of the confines of traditional services. You will provide leadership to the team around the support of their caseload and lead on multi-agency care meetings.

About the Role:

As the Senior Practitioner, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure young people’s needs and aspirations are at the centre of the support planning process. You will be the lead person in relation to supporting complex and enduring needs. You will guide and signpost staff in supporting young people in developing independent living skills.

About you:

• You bring experience working with young people with complex mental health and a non-judgemental outlook which promotes a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Your toolkit includes practical skills in motivation and coaching young people and staff.
• Can demonstrate resilience and clarity when faced with challenging behaviour. 
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential. 
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 1st December at midnight

Interview Date: Wednesday 11th December at SHP Head Office

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Local Policy & Partnerships Manager (1 year FTC) - National Youth Agency

The National Youth Agency is looking for an experienced Local Policy & Partnerships Manager
Are you passionate about shaping local policy to improve opportunities for young people?

Do you thrive on building meaningful partnerships and aligning local action with national impact? 

Contract: 1-Year Fixed term contract (maternity cover)
Hours: Full-time 37 hours per week – flexible working. Part-time applications (minimum of 30-hours per week will be considered)
Salary: £36,000 - 41,000 per annum (dependent on experience and qualifications).
Location: Remote working with some travel to meetings and events required.

What we do 

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes. 

About the Role

This is more than just a job.

You will be joining our fun, friendly remote-working team and will enjoy a progressive, supportive working culture which values work-life balance. Your contributions during this maternity cover position will contribute towards NYA's mission to champion and support high-quality youth work across England.

We are looking for a Local Policy and Partnerships Manager to drive local engagement and policy activity, ensuring that youth work is at the heart of decision-making at every level.

As Local Policy and Partnerships Manager, you will work closely with colleagues across NYA and key external stakeholders to lead local policy activity and stakeholder engagement. This includes aligning local initiatives with national influencing strategies, showcasing best practices, and ensuring youth work shapes policy at all levels.

Key Responsibilities

• Local Policy & Stakeholder Engagement: Drive local policy initiatives, build relationships with decision-makers, and support national youth work advocacy.
• Knowledge & Insights: Collaborate with the Knowledge Team to maintain and develop the Local Data Dashboard.
• Policy Monitoring: Track local political developments, identify advocacy opportunities, and align strategies with organisational goals.
• Written Outputs: Create policy materials such as briefings, reports, blogs, and consultation responses.
• Event Organisation: Plan and deliver impactful events, including local policy seminars and national conferences, to engage stakeholders and promote youth work policy.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life  with unlimited specialist support available to all NYA employees.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements

Please use our online application process to submit the following by Monday 16th December 2024:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section. 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law. 
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews to be scheduled: W/C Monday 9th January (subject to change)

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do. 

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

National Youth Agency are a Disability Confident Committed Employer. 

REF-218252

Closing date: 9th Dec
Interviews: 16th & 17th December
Strategic evidence is our in-house experts in dementia data, economics, care, and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused.  Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:
• Demonstrate the scale of dementia in the UK
• Demonstrate the impact of dementia on the system and those affected by the disease
• Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses
As our Strategic Evidence Manager, you will have the responsibility of delivering the development and curation of our strategic evidence base and will play a significant role in our mission to make dementia the priority it needs to be.
You will lead a team of two Strategic Evidence Officers and work alongside a Health Economics Lead and a Dementia Data and Intelligence Lead. You’ll also be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy and an integral part of the EP&I Management Team. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:

- Be an internal and external influencer, using your understanding of Alzheimer’s Society strategy and the external environment to manage the development, delivery, and curation of our strategic evidence-base.
- Deploy an integrated three-nations approach to our work, building consistency of approach and sharing of best practices while flexing to account for the different environments.

- Identify and recommend evidence gaps, including influencing for their fulfilment, spotting opportunities to generate and commission new evidence, and working in collaboration with external suppliers, and think tanks of academics.
 
- Make our strategic evidence base everyone’s business – to our people and key players in the dementia system.
  - Inspire and motivate people towards shared objectives and goals, encouraging an environment where people can be themselves safely share their opinions and be able to listen and support others.

About you
You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
You are:

- Experienced in developing and using an evidence base to inform internal and external decision-making and achieve results, with the ability to lead and manage evidence projects simultaneously using project management approaches.
- Confident in navigating the health, care, economics, and system analysis research environment and can work with a range of researchers, think tanks and other suppliers to gather and generate credible evidence.
- An opportunity spotter, able to work independently and collaboratively across internal and external boundaries to ensure our evidence is maximised to inform decisions and solutions that address the biggest challenges facing dementia across the UK.
- Confident to hold others to account to ensure decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

The Clink Charity has been at the forefront of offender rehabilitation since 2010 and has developed award winning training programs which have provided second chances to the most vulnerable in society whilst achieving superb results in rehabilitation and reduction in numbers of reoffending.

The Role:

Reporting to the CEO, the role will be responsible for managing all commercial and business functions for the Charity, (excluding Clink Events, our social enterprise which has its own business development function). 

This is a newly appointed position within the management team and is an exciting opportunity for a strong commercial manager who has previous experience managing office infrastructure, bids, contracts, business relationships and funding.  It is essential to have strong finance and IT skill, as the role will work closely with Finance and be responsible for running all inhouse IT systems. 

The role will be supported with additional resource from our Bids, Grants, Contracts & Tenders Manager, our Data & Analysis Officer and an external Consultant who advises on business development.

Contract: Permanent, Part Time.

Working Hours: Hours 22.5 a week.  Office Based.  Flexibility to work over 3, 4 or 5 days, but must include Friday as part of the working week.

Location: Bessemer Park, Herne Hill, London. SE24 0HG

Salary: Up to £60,000 per annum Pro Rata, DOE.

Key Responsibilities Include:

Commercial & Business Development:

· Own our commercial relationships with the Ministry of Justice and other major customers.

· Bring in new funders and new contract business from the MOJ, HMPPS, Local Authority Adult Education Providers,              and Private Sector companies working in our field.

· Collaborate with our bid and business development team and with our marketing team on fundraising. 

· Take the lead on major new grant funding applications.

· Review and develop operational processes to improve performance and maximise growth working closely with the                Head of Finance, Director of Operations and MD Clink Events.

· Work together with relevant internal departments to develop accurate and consistent bids.

· Establishing targets for contract income, fundraising and grants, and ensuring the Charity meets them.

Business Management:

· Ensure the smooth running of our Head Office site at Bessemer Park, Herne Hill, London.

· Manage our leases and site infrastructure in Bessemer Park including managing our outsourced IT provider.

· Management of our in-house IT systems contracts relationships (Case Management, Sage, Paperless invoicing).

· Oversee all business accounts and contracts.

· Implement systems and processes to ensure all contracts are managed and renewed including competitive re-                      tendering as appropriate.

· Managing risk assessments for new initiatives and overseeing the risk register for the Charity.

Experience & Background Required:

We welcome applicants with relevant commercial and contract management experience from the public, private or not for profit sectors. Successful applicants are likely to have had a track record in negotiating public sector contracts and building relationships with commissioners and procurement professionals. Experience in education, training, apprenticeships or justice services would be of particular interest.

It is essential that the role holder is Financially and IT literate, someone who can lead the commercial function, manage our outsourced IT infrastructure providers and provide business leadership to the management of all internal supply contracts.

You will work closely with the Finance team and support the remote working Head of Finance to provide oversight and support to our finance team members based at Head Office.

Personal Attributes:

· Highly financially and IT literate.

· Strong leadership skills to guide and motivate colleagues and teams with the ability to work in virtual team structures.

· Excellent organisational skills to balance and prioritise their workload and meet deadlines.

· Knowledge of project management and risk management.

· Solid financial skills, including some financial/data reporting abilities (There is a Head of Finance who prepares all                Board & Management Accounting and a Data Analyst who leads performance reporting).

· Knowledge of relevant legislation & regulations and industry insights/trends.

· Strong strategic and negotiation skills to make sound commercial decisions.

· A compelling and engaging communicator, who is professional and able to influence and present well internally and             externally.

· Shows genuine empathy and belief in the values and objectives of The Clink Charity.

Preferred but not essential

Project Management Qualification (Prince 2 or similar)

CIPS (Chartered Institute of Procurement & Supply)

Equality, Diversity and Inclusion are at the heart of our work and The Clink Charity is committed to providing a welcoming and inclusive environment where all individuals feel respected and are able to give of their best. We strive to make our team truly representative of society and are committed to eliminating discrimination and promoting equality and diversity amongst our learners, workforce, trustees and stakeholders

To apply, please follow the link and upload your CV.

Job Summary
Return Fundraising is looking for an experienced Data Manager to lead the team responsible for overseeing all data services within the business. In this role, you will ensure that data is collected, stored, processed, and reported accurately and efficiently to support exceptional telephone fundraising.

The Data Manager plays a critical role in data compliance, processing, and analysing client data. During campaigns, the team produces exports to clients and third party suppliers, including payment processors and fulfilment houses, and supports the fundraising team to improve the fundraising results using data analysis and segmentation.

You’ll need to be experienced in data management, proficient with databases and Excel, and it would be advantageous to have familiarity with reporting tools and processing software.

Our preference is a hybrid role, working from home with 2 days a week in our London office, however consideration will be given to candidates who live further afield and are looking for a fully remote based position.

Consideration will also be given to a part time role of pro rata 32 hours per week over four days.

Return Fundraising

We were founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies.

Our team of specialised career fundraisers deliver sector-leading results, and we provide insight, strategy and tailored support to maximise the impact of our charity client’s campaigns.

Main Responsibilities

Data Processing

• Oversee data processing, ensuring data integrity, storage, and secure transfer practices align with industry standards.
• Manage data formatting, ensuring data is accurately prepared and uploaded for clients, suppliers, and our dialer system.
• Implement and maintain rigorous data quality checks, guaranteeing accuracy, completeness, and consistency across all data records.
• Ensure adherence to data handling best practices.

Compliance

• Oversight of data protection and GDPR / DPA2018 practices across the business, with the support of the Director of Data & Operations.
• Understanding of the Fundraising Regulator’s Code of Practice and making sure that day-to-day practices meet our high standards.

Analysis

• Analyse current and historic fundraising data to provide clear segmentation strategies which improve campaign effectiveness.
• Develop and monitor SQL-based dialling rules, adjusting based on performance metrics.
• Produce insightful reports for internal stakeholders, assisting in data-informed decision-making and operational improvements.

People Management

• Manage, develop, and support the Data Assistant, conducting regular performance reviews and one-on-ones.
• Provide training and guidance on data protection, data handling, and operational standards, promoting continuous learning and growth within the team.

Administration

• Maintain comprehensive data logs and prepare up-to-date process documentation.
• Identify and implement process improvements to streamline data operations and support overall business objectives.

Skills

Essential

• High-level proficiency in Excel and experience with structured data schemas.
• Proficient in data segmentation and analysis
• Understanding of data protection best practices
• Understanding and application of basic SQL
• Ability to thrive under pressure, manage conflicting priorities, and take ownership of responsibilities.
• Adaptable and positive approach to change.

Desirable

• Experience working with databases and project management.
• Understanding of fundraising and/or telemarketing sectors.
• Familiarity with reading dialler reports and making informed operational adjustments.
• Knowledge of the Fundraising Regulator’s Code of Practice.
• Experience with APIs and/or automation software such as Zapier.
• Line management experience, including training and development.

Travel

Occasional travel within London and the UK may be required for client meetings, conferences, and training events.

Offer

• Annual salary of £37,000 to £40,000 depending on experience and location
• Full time permanent contract of 37.5 hours per week Monday to Friday,
• Consideration will be given to a 32 hour week over Monday to Thursday, with a pro rata salary
• Hybrid working with flexible working from home and office days
• Consideration will be given to a fully remote position with a salary adjustment
• 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
• Laptop, plus home working equipment including chair, desk and monitor
• Pension contribution of 3%
• A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
• Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects

Research Lead

A national leader in driving evidence-based employment support, is seeking a Research Lead: health, employment and individual placement and support to help support the quality expansion of Individual Placement and Support (IPS) services across England's health systems.

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: IPS Grow Research Lead

Location: London/Hybrid

Hours: Full time

Salary: £44,000 — £54,000 dependent on experience

Contract: Permanent

Closing Date: 9 December 2024 12:00pm

Interviews: 30-minute Zoom interviews will take place Friday 13 December. Face to face interviews will take place on the Wednesday 18 December, in London. (Should you require any reasonable adjustments to allow you to attend, please highlight this when you are invited)

The Team

This national programme is designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). 

About the Role 

This pivotal role offers a unique opportunity to shape the future of employment support for individuals with mental health conditions or substance use disorders. As a well-established program funded by NHS England & Improvement, the Department for Work and Pensions, and the Office for Health Improvement and Disparities, IPS Grow is at the forefront of implementing high-quality, evidence-based practices. The mission is to significantly improve employment outcomes for clients accessing health services through the nationwide scale-up of IPS. 

The Research Lead will join a dynamic team of IPS experts, working collaboratively to enhance service fidelity and drive measurable improvements in client outcomes. This position demands a passionate advocate for evidence-based practices who can translate cutting-edge research into practical, on-the-ground solutions.

Based flexibly across England with a hybrid working model, this role requires regular presence at the London office and a willingness to travel nationally. 

You will play a crucial part in the mission to transform lives through meaningful employment, contributing to a program that has already helped thousands secure and maintain rewarding employment

Responsibilities include:

• Research and Evidence

• Data and Performance Management

• Knowledge Translation and Dissemination

• Stakeholder Engagement

• Innovation and Continuous Improvement

About You 

We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values. You will have proven analytical and research skills with a track record of publishing in peer review journals. You will need to be comfortable with changing approaches as you develop a better understanding of the problem and what might solve it.

You will also have:

• Experience of leading and delivering complex research projects against project plans, timelines and deliverables that are results focused.

• Strong IT skills and use data to inform your work.

• Relationship building and senior stakeholder influencing skills.

• A track record building outstanding relationships with different individuals and organisations.

• Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for research and recommendations. 

Qualifications and Experience

• MSc level qualified or equivalent professional experience 

• Minimum first author or equivalent on 3 high impact peer review publications

• Strong commitment to evidence-based practices and leveraging research to enhance service delivery

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. 

Other roles you may have experience with could include Research, Researcher, Lead Researcher, Research Lead, Senior Researcher, Senior Research Lead, Research Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Regional Workforce Lead

We are recruiting three Regional Workforce Leads nationally, for coverage across the seven NHS regions (Northeast, Northwest, London, East, Midlands, Southeast, Southwest).

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: Regional Workforce Lead (x3 vacancies)

Location: Hybrid · England, UK. We have three vacancies nationally, (across the 7 NHS regions: Northeast, Northwest, London, East, Midlands, Southeast, Southwest) and will involve some travel.

Hours: Fulltime

Salary: £30,000 - £36,000 (GBP). Depending on skills and experience - new starters generally join at the beginning of the band.

Contract: Permanent

Closing Date: Wednesday 11 December 2024 at 12:00pm

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

About the Role

The Workforce Leads will play a crucial role in the recruitment, onboarding, and training of IPS Employment Specialists within their designated regions. You will support the scale up of the IPS workforce by ensuring high-quality recruitment processes, comprehensive training programs, and effective onboarding practices. The Workforce Leads will work closely with IPS Grow Regional Managers, local and national stakeholders, including NHS services, to recruit the IPS workforce needed to achieve high levels of employment outcomes for IPS clients.

You will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. You will also provide hands-on support for recruitment efforts and training.

This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training.

Responsibilities include:

• Recruitment and Onboarding
• Training and Development
• Relationship Management
• Quality Assurance and Reporting
• Communication and Collaboration

About You

You will have proven experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.

You will also have:

• Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices.
• The ability to influence others
• Excellent organisational skills, with the ability to manage multiple priorities, create project plans, and meet deadlines.
• Creative thinking and problem-solving skills, with the ability to quickly understand challenges and develop effective solutions.
• Shared values - a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as the organisations other core values.
• A thirst for learning and self-development and sharing that learning with services and stakeholders.
• Commitment to travel. The role will likely involve significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Recruitment, Training, Training and Development, Learning and Development, HR, Recruitment Lead, Training Lead, Training and Development Lead, Learning and Development Lead, HR Lead, Recruitment Officer, Training Officer, Training and Development Officer, Learning and Development Officer, HR Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.

As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.

Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.

Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.

Closing date for applications: 9:00 on Tuesday 3 December 2024

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Volunteer Manager

We are seeking an experienced manager to provide volunteering expertise and insight to enable significant income growth across the team.

This is a full-time, permanent role offering home working and flexible hours.

Position: CE333 Volunteer Manager

Location: Home-based, UK, Nationwide. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: £42,628 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Tuesday 3 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: First interview Monday 9 December 2024, Second interview Monday 16 or Tuesday 17 December 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This is an exciting role which will be crucial in driving our Regional Fundraising vision to be at the heart of our communities. We need an army of recognisable volunteers beside us in all our communities, empowered to drive lasting change for people affected by stroke and support our plans for income growth.

Your team will be proactively acquiring new volunteers through various products and propositions. Leading the design and delivery of a high value network of ‘business boards’ and testing new, innovative ways to enable our supporters to donate their time to us. To deliver this you will lead on specific projects, role and proposition design, reporting and planning, and work collaboratively with others across the team and wider Customer Experience directorate. 

Reporting to the Relationships Lead you will lead your team (one direct report), coach members of the wider team and be a valuable member of the Regional Fundraising management team. 

Key responsibilities will include:

· Develop and deliver new volunteer products and propositions

· Responsible for all volunteer experience across the Regional Fundraising Team including volunteer platforms and technology to support efficient and effective ways of working

· To ensure effective line management of the team.

· To provide coaching to support the development of volunteering with other members of the wider Regional Fundraising team

About You

We are looking for someone with a passion for volunteering and significant experience of project planning and problem solving. You will be driven to deliver excellent experiences for volunteers which support income delivery.

You will have experience of:

· Delivering targets with successful outcomes.

· Project planning and problem solving.

· Delivering formal presentations and public speaking.

· Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning.

· Achieving annual income and expenditure targets.

· Recruiting, managing, motivating, developing and training staff and/or volunteers.

· Analysing and interpreting data.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Volunteer, Volunteering, Volunteer Engagement, Volunteer Manager, Volunteering Manager, Volunteer Engagement Manager, Volunteer Coordinator, Volunteering Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Purpose of the job

At UK Youth, we believe every young person should have access to the opportunities they need to thrive and be empowered to contribute at every stage of their lives. This role provides an exciting opportunity to join UK Youth and play a key role in driving forward our new strategy to 2025 ‘Unlocking Youth Work’. As a Trusts & Grants Officer, you will be joining a supportive and highly ambitious Partnerships and Trusts Team sitting within the wider External Relations Department. You will be leading on the relationship management of a portfolio of low to mid value Trusts & Foundations partnerships, building on your knowledge and expertise across relationship management and proactively spotting opportunities to build new relationships with other Trusts & Foundations.

You will split your time between relationship management of existing partnerships and new opportunities, supporting this team to conduct thorough prospect research into our priority sectors, make approaches to prospective partners and supporting with the development of bids.

Key responsibilities

• Leading on the relationship management and stewardship of a portfolio of UK Youth’s low to mid value Trusts & Foundations, maximising income and other mutually beneficial opportunities across in-kind.

• Championing existing partnerships internally to ensure the partnership’s expectations are delivered and exceeded. This includes working to secure engagement from Senior Leadership and relevant colleagues across Communications and Engagement.

• Coordinate with internal groups and senior colleagues across the Impact and Network Delivery teams to write applications and reports.

• Conduct and support colleagues on the Trusts & Foundations team with prospect research, helping to build a strong pipeline of new, well-researched opportunities that have strong alignment with UK Youth’s funding priorities.

• Support the Trusts & Foundations team in making approaches to a list of high value Trust & Foundation prospects, delivering high quality bids to secure new partnerships.

• Support the Partnerships & Trusts Team with ad hoc administrative duties including pipeline reporting, database (CRM) management, and inbox management.

Experience we're after

• Experience of undertaking research/prospecting 

• Experience of leading a funding bid and/or relationship management of a Trust and Foundation 

• Experience of working in a busy team across multiple projects

• Experience of working within a fundraising or similar team 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.

Closing date: Monday 2nd December 2024 at 8:00am

Provisional Interview Dates: 5th-13th December 2024.

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.