Insight Jobs

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

This is a full-time permanent position. 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office. 

Salary: £40,450 per annum

Hours: 35 hours per week

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Are you an experienced Project Manager with a background in managing projects in complex, data-driven environments? Have you worked for an organisation going through change and transformation?

We're thrilled to partner with a leading Charity in the medical research field, dedicated to advancing public health, to recruit a Senior Project Manager for an exciting 9-month fixed-term contract.

This is a unique opportunity to contribute to a high-impact organisation working in the Marketing Fundraising and Engagement Directorate. You'll be part of a supportive culture that values flexibility, personal development, and work-life balance.

The Contract

• Role: Senior Project Manager - Data, Insight & Performance
• Location: Stratford, London, with flexible options (1-2 days per week in-office)
• Contract: 9-month FTC
• Salary: £55,000 - £60,000 FTE

Benefits

• Flexible Working: Extensive remote options, reduced hours, compressed weeks, and job share opportunities.
• Annual Leave: 25 days + bank holidays, with the flexibility to observe alternative holidays or buy additional leave.
• Mental Health Support: Access to wellbeing services, counselling, and mental health resources for you and your family.
• Pension: Generous contributions, up to 12% depending on your level.
• Employer-paid life insurance and long-term illness cover.
• Family Insurance: Leave: Comprehensive parental support for various leave types.
• Employee Assistance Programme: Mental and physical health resources, including free counselling.
• Discounts & Savings: Access to discount portals for a range of retailers and services.
• Cycle to Work Scheme: Save on commuting costs with our environmentally friendly cycle scheme.
• Learning & Development: A suite of resources to support career progression.

About The Role

As the Senior Project Manager, you will play a critical role within the Data, Insight & Performance team, ensuring effective project planning and resource management to meet evolving business needs. This role will involve managing complex workloads and establishing new ways of working to optimise team performance.

Key Responsibilities

• Project Planning & Capacity Management: Lead planning and prioritisation processes to enable effective management of research and analysis needs.
• Progress Reporting: Track and report on team progress against the project plan.
• Stakeholder Coordination: Set up efficient workflows with internal teams and external stakeholders.
• Risk Management: Identify and mitigate project risks and resolve blockers.
• Team Upskilling: Support leadership in planning and roll out of a training programme to meet future business needs.
• Long-Term Planning: Oversee quarterly and annual planning for data and reporting needs.
• Communication: Coordinate communications and manage the communications plan for the team.
• Administrative Support: Schedule and coordinate meetings, workshops, and other team activities.

About you

• Project Management: Qualified in APM, Prince 2, Agile, or similar, with experience in project management, ideally within an Agile setting.
• Experience or familiarity with transformation programmes and projects.
• Experience in business process design and implementation.
• Background in collaborating with data and analytics teams preferred.
• Stakeholder Management: Skilled in engaging and influencing across complex, matrix-managed structures.
• Organisational Skills: Strong planning and prioritisation capabilities, adept at managing multiple tasks to meet challenging targets and deadlines.

If you're a proactive project manager with a background in large, complex organisations and a passion for data and insights, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Prospectus is delighted to be supporting our client as they look to appoint a permanent Head of Insights and Analytics to their team. The position will be offered on a permanent, hybrid contract.

The organisation’s hybrid working model enables employees to enjoy the benefits of both office based and remote working. They ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office-based needs will be considered for those with long term health conditions and disabilities.

The Head of Insight and Analytics will lead a team of five to develop data-driven initiatives that will contribute to the organisation’s mission to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way.

You will expand the organisation's insight and analytics work across all areas, ensuring that the charity is at the forefront in using data and insights to inform campaigning, fundraising, digital initiatives, and volunteer organising. Your efforts will enhance the quality and comprehensiveness of insights available to inform decision-making across departments, supporting the development of cohesive strategies.

You will work closely with the Head of Data, who leads a team of five dedicated to data operations and development. Together, you’ll ensure seamless integration and alignment between your areas, driving progress towards shared objectives. Your leadership will cultivate new business partnerships and an environment of agility and innovation, inspiring creativity and collaboration as we work together towards a sustainable future.

The successful candidate will be an experienced insights or analytics leader, ideally with experience of supporting within a campaigning organisation. You be a collaborative leader, with the ability to drive change and transformation whilst inspiring and influencing those around you. Finally, you will have substantial technical proficiency and analytical expertise with CRM systems and customer and supporter data.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. Should you require any support with your application, please don’t hesitate to reach out to Matt Till at Prospectus.

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

We are looking for an Individual Giving and Insights Manager for an incredible health charity to lead a small, ambitious team.

This is a hybrid role with once a week in the London office.

The Charity
A warm and collaborative health charity, dedicated to driving research for new treatments and giving support to children and adults most in need. They have a staff of over 50 people securing c£6m last year.

You will be joining a passionate organisation, known for its supportive and progressive working culture, offering fantastic benefits including 25 days annual leave per year plus bank holidays, enhanced rates for parental leave and flexible working. They will consider compressed hours as well as much more!

The Role
Oversee the delivery of an established IG programme of £1.2m pa, managing a team of two.

The team is on an exciting journey of growth as they manage the development and launch of the new Membership and legacy product.

Lead on developing supporter journeys that grow supporter engagement and income.

To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme.

To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels.

The Candidate
Experience of line management - developing and monitoring KPIs

Planning, managing and evaluating multi-channel direct marketing campaigns for acquisition and retention

Planning, executing and evaluating integrated supporter journeys, using digital platforms

Planning and managing projects and budgets and an understanding of current data legislation, particularly GDPR.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you ready to make a real difference with your expertise in Individual Giving?

Working for this national health charity as the Individual Giving & Insights Manager, you'll play a pivotal role within their Fundraising team, bringing to life a new global brand to build meaningful connections and fund lifechanging initiatives. This is a chance to work on a forward-thinking, insights led programme, launch innovative membership offerings, and help grow their Legacies programme all while benefiting from a collaborative and flexible working environment.

Job title: Individual Giving & Insights Manager
Charity type: Health charity
Salary: £39,000 to £40,400
Location: Hybrid working; London Office minimum one day per week

As this Individual Giving & Insights Manager, you will:

• Lead the Individual Giving programme worth £1.2m per year, working alongside their Individual Giving Officer to drive fundraising success.
• Develop and launch a new Membership product, designed to attract and retain connected supporters.
• Grow the Legacies programme in partnership with the Legacy Officer, enhancing supporter engagement.
• Craft supporter journeys that build deeper relationships, increase engagement, and boost income.
• Use data driven insights to refine targeting, optimise campaigns, and steer the success of their initiatives.
• Implement Innovation and test new approaches, particularly in cost effective digital channels, to secure sustainable growth for their cause.

What Makes You the Ideal Candidate?

• Strong experience in planning and executing direct marketing campaigns for supporter acquisition and retention.
• Skill in developing strategic, data driven supporter journeys using digital and email platforms.
• Proficiency in collaborating with both internal and external partners, including marketing agencies, to deliver effective campaigns.
• Experience in budget management and campaign evaluation, utilising key performance indicators (KPIs) for continuous improvement.
• Knowledge of current data legislation, especially GDPR, ensuring our approach respects privacy and ethical standards.

If you are ready to take on your next Individual Giving opportunity and this sounds like the idea step then we want to hear from you. Apply within.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:

Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.

Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.  Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.

To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.

You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.

With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.

Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity. 

We offer the flexibility to work from home with some travel within Lincolnshire.

In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and

development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. 

Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive     Collaborative      Ambitious

         

Prospectus is working with our clientto recruit their new Individual Giving and Insights Manager on a permanent basis. The organisation seeks to improve the lives of people with type 1 diabetes until they find a cure.

The new Individual Giving and Insights Manager will be a strategic, insights-led individual. You will join their passionate Supporter Marketing and Experience team and lead Individual Giving. Currently in a period of growth, with a new membership product and legacy programme launch incoming, this is an exciting time to join.

The successful candidate will have direct marketing expertise and will be an experienced individual giving fundraiser. You will help to shape the programme, working closely with the Head of Supporter Marketing and Experience.

This is a hybrid working role, with a requirement of 1 day a week based in their central London office in Islington.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Flora Cunningham at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Reporting and Insight Analyst

PRS00409

£45,700 - £55,240 per annum

London campuses

Full time - Fixed term (12 months)

About the role

If you are a database reporting expert and can deliver reports, mailing files and insight to a range of stakeholders, the Reporting and Insight Analyst role may be for you. Advancement seeks an enthusiastic and proactive collaborator to report on and analyse Imperial’s alumni, prospect and donor data. You will work extensively on our Alumni and Fundraising database, with responsibility for maintaining and developing our Power BI data models, as well as delivering reports, mailing files and other data solutions that are essential to the activities of our division.

What you would be doing

You will be supporting teams across our division with their data needs. This will include designing segmentation plans for communications, delivering mailing files and event guestlists, all of which are vital to the daily activities of our fundraising, alumni relations and events teams. Using your excellent database knowledge and technical skills, particularly with Excel, manipulating these large datasets will be second nature to you, and your solid understanding of data protection means we stay GDPR compliant throughout the process. 

You will also be responsible for maintaining and developing all database reports which are run primarily in Power BI. Your duties will include developing and updating our data models, maintaining existing reports, delivering training sessions as well as leading projects to create and roll out new reports. 

In Advancement we need to draw on a lot of insight into our alumni and supporters to plan our activity and more effectively and efficiently serve our community. You will be called upon to perform a wide range of insight projects to ensure we are using data to drive everything we do. 

With a diverse range or regular and ad hoc tasks often competing for your attention, you will need to keep a good track of your own workload to ensure it is all delivered to a high standard and on time, keeping your line manager and other stakeholders updated as you do. 

What we are looking for

· A thorough understanding of complex relational databases such as Raiser’s Edge 

· A clear communicator who can understand requirements from a range of teams and translate them into deliverable reports and data solutions.  

· A proactive and open approach to problem solving and continuous improvement 

· Excellent attention to detail 

What we can offer you

· The opportunity to contribute to the transformative CRM implementation project to replace Raiser’s Edge and to play a key role in embedding the new system 

· The opportunity to participate in the next phase of alumni relations and philanthropy at Imperial, as we embark on a comprehensive campaign 

· The opportunity to continue your career at a world-leading institution 

· Sector-leading salary and remuneration package (including 39 days off a year) 

Further information

This is a full-time, fixed term role. It is currently based at the South Kensington campus but could be expected to move to the White City campus in mid-2025. Hybrid working will be considered for this role; see Imperial’s Work Location Framework for further information.

Closing date: 15th December 2024

Supporter Insight Analyst

Fixed term contract until Feb 2026 (12 months dependent on start date)

35 hours per week

£34,837.08 per annum (national weighting +travel into London office paid for) / £37,646.16 per annum (London weighting)

Location: Home based, with occasional travel into our London office

The Children's Society (TCS) has been helping children and young people for over 140 years. Everything we do is to create positive change in young people's lives. Our annual Good Childhood Report has shown that children and young people's wellbeing is declining. It's our organisational goal to reverse this decline by 2030.

The Audience Insight team is a key function to help us on this journey. We help the organisation to understand opportunities to grow support, deepen engagement with existing supporters and optimise our communications and fundraising products. We have an exciting opportunity in our team: we are looking someone exceptional to join as our supporter insight analyst for 12 months, while the permanent post holder goes on maternity leave. In this role, you will be responsible for generating actionable insight into supporter engagement to help us optimise our activities and communications; ensuring that we are talking to our supporters about the things that they're interested in, in the right media and with the right frequency and evaluating responses in order to continually improve and deepen our supporter engagement.

You will become an insight partner for colleagues across the social impact domain and will help to upskill colleagues to become confident data users to help create an insight culture at TCS.

To succeed in this role, you will have previous experience in an analyst role and be highly technical with strong SQL skills. You will have the curiosity and capability to use the wealth of data TCS has access to, to help us deepen engagement with existing and new supporter audiences. You must be go-getting and proactive, with strong communication and problem-solving skills.

You will be inquisitive and curious; always interrogating briefs to ensure we are asking the right questions of the data; and using your knowledge of data to go beyond the brief and add extra value.

This role sits within our Enabling Domain and reports into the Senior Supporter Insight Analyst. Our focus is on elevating young people's voices; challenging public perceptions of the challenges young people face; and attracting, retaining, and mobilising support through voice, time, and money. 

Essential Skills

-Minimum of 3 years' experience as a data analyst in a commercial or not for profit organisation

-Advanced excel user

-Proficient in using data to effectively tell stories to stakeholders, through clear and informative data visualisations in PowerBi or other dashboard software such as Tableau, as well as through PowerPoint.

-Strong communication skills and the ability to explain complex data findings to non-technical stakeholders and influence their decision making.

-Ability to build and maintain stakeholder relationships

-Ability to work autonomously and prioritise project and personal workload

Desirable Skills

-Knowledge and experience of the charity sector and/or fundraising data

-Experience of an additional programming language.

What we offer you in return:

-Opportunity to develop your skills as a data analyst and acquire/deepen your knowledge of fundraising data

-The chance to work in a small, supportive, team on projects with a big impact

-Space to bring creative ideas and approaches to how we use our data to influence supporter engagement

-Flexible and remote working from anywhere within the UK

-Enhanced Annual Leave: 28 days

The closing date for applications is at midnight on Thursday 28th November 2024.

We are hoping to hold interviews week commencing 9th December.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Data and Impact Analyst
Full-time, Permanent (Monday to Friday, 9am–5pm)
Location: West London, W3 (Hybrid: 3 days in-office, 2 days remote)
Salary: £30,000–£35,000 per annum

Are you a skilled and proactive data professional looking to make a meaningful impact? We are recruiting a Data and

Impact Analyst for an inspiring London-based charity dedicated to tackling food poverty and reducing food waste. This is a unique opportunity to combine your technical expertise with a cause-driven mission, leveraging data to drive positive change.

About the Organisation
This charity, headquartered in Acton with satellite sites across London, is a pioneer in food redistribution, delivering over 1 million free meals each month to communities in need. Their mission also includes reducing food waste and its environmental impact. With a strong commitment to innovation, they are investing in technology to enhance their operations, including a transition to Microsoft Dynamics 365 and Power BI.

The Role
As the Data and Impact Analyst, you will play a pivotal role in driving the charity’s growth through robust data analysis, impactful reporting, and seamless system management. Reporting to the Finance and Data team, you will collaborate across departments, translating complex data into actionable insights that inform strategy and operations. You’ll also support the launch of Microsoft Dynamics 365, shaping the future of their data capabilities.
Key Responsibilities:
• Database Development & Maintenance: Manage and develop data systems using Microsoft Dynamics 365. Ensure data quality through regular audits and implement improvements.
• Reporting & Impact Analysis: Create and manage insightful Power BI reports and KPIs to measure the charity’s impact. Provide actionable insights for leadership and stakeholders.
• Systems Roll-out: Support the implementation and organisation-wide adoption of Microsoft Dynamics 365. Leverage legacy systems during the transition.
• IT & Data Management: Oversee information security, compliance (including GDPR), and work with IT support providers to maintain infrastructure.

About You:
We are seeking a candidate with a strong background in data analysis, a passion for technology, and the ability to communicate insights effectively. You’ll be a self-starter with a proactive approach, excited to make this new role your own.

Essential Skills & Experience:
• Advanced knowledge of Power BI and Excel for reporting and analytics.
• Experience managing and administering Microsoft Dynamics 365.
• Proven ability to analyse large datasets and present insights to diverse stakeholders.
• Experience in troubleshooting technical systems and training users.
• Proactive, innovative, and solutions-focused.
• Strong interpersonal and communication abilities.
• Excellent time management and attention to detail.

Desirable:
• Knowledge of impact evaluation methodologies.
• Basic accounting or finance knowledge.

This is a fantastic opportunity to join a purpose-driven organisation where your expertise will directly contribute to alleviating food poverty, reducing waste, and making London a better place. 

We are looking to move quickly with this role and will be reviewing applications on a rolling basis. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Fundraising Insight & Database Officer
Salary: £32,000 - £34,800
Contract: Full time, Permanent
Location: Crawley – Hybrid, Flexible options also considered
Closing date: Reviewed as rolling
Benefits: 25 days holiday with option to buy (or sell) an additional week, Blue Light card, up to 9% employer pension contributions

Are you looking for a chance to step up as a Fundraising Insight & Database Officer? Excellent, as we are working with the delightful St Catherine’s Hospice as they look for an amazing Insight & Database officer to join their team to continue developing their fundraising data career.

As Fundraising Insight & Database Officer, you will have the opportunity to develop and lead a data culture across the Fundraising & Partnerships departments, taking ownership of the CRM (Raisers Edge NXT), implementing new processes and getting creative with data to empower the teams and embed data as a driver of decision making.

To be successful as the Fundraising Insight & Database Officer, you will need:

• Experience using a CRM, ideally Raiser’s Edge/NXT and extensive knowledge of Excel
• Experience of producing marketing/fundraising campaign selections
• An understanding of the principles of Data Protection Legislation

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon. 

We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise. 

About You

We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians.  If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you. 

 Duties and key responsibilities

Leadership and Strategy 

• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy. 

• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme. 

• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant. 

• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream. 

• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.   

Campaign Planning and Management 

• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals. 

• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving. 

• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI. 

• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.

Innovation 

• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering. 

• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising. 

Budget Management 

• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.

• Manage financial planning, reporting, and risk assessment for the legacy budget. 

General Responsibilities

• Support MAP’s mission, ethos and values. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.

PERSON SPECIFICATION

Experience

• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies. 

• Skilled in performance reporting, data analysis and using insights to shape a legacy programme. 

• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences. 

• Excellent project management skills, including managing multiple projects and priorities at once. 

• Experience of day-to-day management of external stakeholders and agencies.

• Experience in planning and budgeting – with proficiency in legacy forecasting.

Knowledge, skills and abilities

• Able to confidently analyse results and extract insights to inform campaigns.  

• Excellent digital, written and verbal communication skills, with a supporter-centric approach. 

• Effective management and leadership skills.

• Highly proactive – excellent at networking, communicating and influencing.

Education/training

• Direct marketing or fundraising qualification and/or equivalent experience (desirable). 

Personal attributes and other requirements

• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.

• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practices and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work.

• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification. 

Fundraising Officer (Retention)

Salary£35,437

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Fundraising Officer (Retention)

Location: London/Hybrid

Salary: £35,437

Weekly Hours: 35

Reference: YMC1063379

Are you passionate about making a difference through fundraising? Do you thrive on building relationships, creating impactful campaigns, and engaging supporters to help improve lives? If so, this is the perfect role for you. YMCA England & Wales is looking for a motivated Fundraising Officer (Retention) to join our dynamic Public Fundraising Team and play a key role in supporting vulnerable young people across England and Wales. 

What you’ll do

In this role you will focus on retaining and growing our base of regular and cash donors. Your role will be pivotal in ensuring our supporters feel valued and connected to the transformative work of YMCA. 

Working within the Retention Team, you’ll: 

Create Engaging Campaigns: Develop compelling fundraising materials, including cash appeals, newsletters, emails and loyalty programmes, to enhance the supporter experience. 

Lead Retention Strategies: Implement targeted strategies to encourage donors to stay engaged and upgrade their support over time. 

Manage Key Projects: Oversee exciting initiatives like a new email welcome journey, testing matrix and upgrade strategies.

Leverage Data Insights: Use supporter feedback and profiles to inform decision-making, ensuring campaigns are data-driven and audience-focused. 

Collaborate Across Teams: Work closely with colleagues, agencies, and suppliers to deliver seamless campaigns that inspire action. 

Who we are looking for

We’re seeking an enthusiastic and proactive individual with: 

Fundraising or Marketing Expertise: Experience in donor retention, direct marketing, or individual giving is essential. 

Strong Project Management Skills:  Ability to juggle multiple campaigns, manage timelines, and liaise with diverse stakeholders. 

Data-Driven Decision-Making: Skilled in using data and audience insights to inform strategies and campaigns. 

Excellent Communication Skills: Confident in producing engaging copy and working collaboratively with teams and suppliers. 

A Passion for the YMCA Mission: Alignment with our values and a drive to support young people in achieving brighter futures. 

About Us 

The YMCA is a global movement, the world’s oldest and largest youth charity, operating in over 120 countries and reaching more than 65 million people. In England and Wales, our federation comprises 85 independent YMCAs working locally to support young people to belong, contribute, and thrive. YMCA England & Wales acts as the national council, providing support, enabling development, and being a unified voice with Government and decision-makers. 

At YMCA, we focus on empowering young people while delivering a wide range of community-based services to meet local needs. Our cash programme is an integral part of this mission, providing critical unrestricted funds to support our work. We are part of a worldwide movement with a strong and recognised presence in the UK.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme
• Fundraise to support YMCAs and fund our policy, campaign and research work, that changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions and advice for local YMCA fundraisers

Please apply today with CV and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients include NatWest Group, Lloyds Banking Group, HSBC, British Gas and EDF Energy. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently around 250 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...