Innovation manager jobs in lydney, gloucestershire
Design and Improvement Manager
Permanent appointment
Full time (34.5 hours)
Mobile Worker (Expected to be able to travel large areas and be willing to be deployed on projects anywhere in UK (though this will not all be face to face).
£49,500 - £54,500 per annum, plus car allowance
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Be a Catalyst for System Change. Improve Lives. Shape the Future.
Are you a changemaker with a passion for transforming systemic issues in health and care systems? Do you thrive at the intersection of strategy, collaboration, and innovation? At Macmillan, we’re looking for a Design & Improvement Manager to work with systems on transformation programmes that improve the lives of people living with cancer for now and in the future.
You’ll apply your expertise and methodologies in systems thinking, human centred design, and change management to tackle some of the most complex challenges in health and care. From influencing senior stakeholders to embedding continuous improvement practices, you’ll work across local systems to deliver evidence-based, outcome-driven interventions that drive National impact.
Join us so we can help everyone reimagine cancer care together.
About you
We’re looking for someone with the following skills and experience:
- Experience of consulting and/or coaching system thinking, and using human centred design collaboratively to change a health and care system.
- Experience in applying systems thinking and change management methodologies to drive large-scale transformation within complex healthcare environments.
- An ability to analyse complex problems, identify root causes, and develop innovative solutions to drive system improvement.
- Built and maintained effective working relationships with a wide range of senior stakeholders and coalitions that create value for all parties.
- Evidence of building a learning culture to create change and of supporting others to improve.
- Exceptional written and verbal communication skills with the ability to tailor style and approach to suit a variety of audiences and purposes.
- Commitment to your personal and professional development and share learning with colleagues and others, supporting the development of their capacity to work systemically and make change happen.
- High degree of personal and professional credibility and integrity; independence in decision-making and a demeanour that secures the confidence of others quickly.
- Understanding the complexities of the health and care system, including funding models, regulatory frameworks, and patient pathways and an understanding that system change is messy and unpredictable and not linear.
- Full UK drivers' licence or ability to travel for work.
About our benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 6 May 2025 at 23:59.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Senior Innovation Manager (Scale) to join our Humanitarian Innovation Fund (HIF) team on a fixed-term contract until 31 March 2026.
In this role you will ensure high-quality, impactful innovation delivery while positioning Elrha as a global leader in humanitarian innovation. You will be responsible for the provision of strategic technical insights in the design and delivery of focused innovation initiatives and drive the strategic development and integration of innovation methods across our work.
If you have substantial experience in innovation delivery and practice, with a focus on impact, we are keen to hear from you. We welcome applicants with development, social and humanitarian innovation experience.
Your application will need to demonstrate:
- Substantial experience in innovation delivery and practice roles, including leading the design and delivery of innovation programmes with a focus on impact at scale.
- Deep technical knowledge of innovation theory and practice, specially including the area of scaling of innovation
- Proven understanding of the humanitarian and/or development system, including the challenges and key stakeholders within the sector(s)
- Excellent representation skills, including extensive experience facilitating workshops, speaking at events/meetings, and communicating effectively in a range of formats
- Track record of published research, guidance and tools on innovation theory and practice (academic and/or grey literature)
- An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.
Experience of working with grant making processes and systems would also be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service (plus bank holidays), opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries.
Note for applicants:
- Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted.
- Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- We reserve the right to close the advert early should we receive a very high volume of applications.
- We do not use recruitment agencies.
Closing date: 11:59am Thursday 8 May 2025
Interview date: Thursday 22 May 2025
A global organisation that finds solutions to complex humanitarian problems through research and innovation.




The client requests no contact from agencies or media sales.
Job Title: Marketing Manager
Location: Remote
Hours: 35 hours per week
Salary: £45,000
Contract: Permanent
Interviews will be held on 27th May via Teams
What we are looking for:
A skilled marketing professional to join our team and help us improve our brand awareness and reach our target audiences. We’re a charity that delivers services locally but has a national impact and this role will help us grow our reach nationally while supporting the wider team in connecting with our audiences at a more local level.
We’re looking for someone who can put strategy into action and, importantly, track performance. You’ll have experience in line management or have led a similar-sized marketing team, so you’re comfortable providing support and guidance to develop people and help them achieve their KPIs. As a small team, you’ll be comfortable being hands-on and able to deliver impact with limited resources.
You’ll take the lead on developing concepts for campaigns to achieve our goals and support your team to deliver projects that optimise and improve our channels. As a creative thinker, you’ll know what makes compelling content. As you keep up with marketing trends and use data insights, you’ll know when to shift strategy to drive channel performance. You’ll be responsible for our estate of digital assets and you’ll manage the day-to-day relationship with our digital agency. You’ll work with them to ensure we’re making the most of our Google Ad grant and that our website is optimised.
Passionate about accessibility you’ll use your marketing skills to co-produce campaigns and content with our lived experienced experts that help encourage people to join our services, work in our teams and advocate for the rights of the people we support.
Key Purpose of the Role:
To develop and lead marketing strategies and plans to support our organisational aims
Essential Criteria
To thrive in this role, you must have:
- Previous experience in a marketing role
- Line management experience where you’ve supported someone to meet objectives and KPIs
- Adept at using data and insights to devise effective strategies
- Experience of delivering marketing, digital and communications campaigns
- Experience of delivering against and reporting on KPIs
- Demonstrable experience of SEO, PPC, social media and email marketing
- Strong knowledge of GA4
- Proven track record in utilising paid channels, including Google and Meta Ads
- Excellent interpersonal skills with the ability to manage the needs of both internal and external stakeholders
- Experience of managing multiple projects whilst still meeting deadlines
- Excellent problem-solving skills with the ability to develop creative solutions with limited resources
- A flexible approach to working and a willingness to support colleagues across the organisation
- Alignment with United Response’s values and a commitment to delivering our vision and mission
Desirable
- Experience of working in a marketing or communications role in social care
- Experience of the management and development of brand strategy
- Experience leading and coaching a similar sized team
Benefits
At United Response, we recognise and reward your contribution with:
- Annual Leave: 25 days of paid leave plus 8 bank holidays (pro-rated for part-time roles).
- Career Development: Fully funded training and recognised qualifications.
- Financial Security: Pension and life assurance benefits, alongside enhanced maternity and paternity pay.
- Wellbeing Support: Free access to occupational health, physiotherapy, and counselling services.
- Recognition Programs: Celebrate achievements through our UR Stars Recognition Scheme.
- Discounts: Savings at over 3,500 retailers via our online shopping platform.
- Travel Support: Season ticket loans for commuting.
- Referral Incentives: Rewards for introducing friends to our team.
About Us
United Response is a leading national charity, passionate about empowering individuals to lead fulfilling lives. We are committed to promoting independence, inclusivity, and equality for all, breaking barriers to ensure everyone can live, work, and socialise in their communities.
Our core values Creativity, Strength, Honesty, Responsiveness, and Unity drive everything we do.
Equal Opportunity Employer
As a Disability Confident Leader, United Response is committed to creating an inclusive recruitment process. We guarantee interviews for disabled applicants who meet the minimum criteria.
The client requests no contact from agencies or media sales.
IT and Data Manager
Remote
£56,000 - £61,000 per annum, depending on experience
Full Time, Permanent
Hours: 37.5 hours/ week
Closing Date – 19th May 2025
1st Interview – 29th May 2025 (Remote)
Stakeholder Interview – 2nd- 4th June 2025 (Remote)
2nd interview – 5th June 2025 (location to be confirmed)
The purpose of the role is to lead an outstanding IT service across the Trust and cultivate a high performing team that supports all staff, people we support and other stakeholders.
Reporting to the Resource Director, the role will be key in supporting the digital transformation agenda, providing IT and data expertise that will enable higher quality of life for adults with learning disabilities and maximise efficiencies within the services that we provide.
Main Responsibilities
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Developing the IT strategy in alignment with the Trust wide strategic goals and evolving digital transformation priorities;
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Oversee the Trust’s approach to Cyber security, ensuring compliance with relevant legislation and best practice. Being the subject matter expert for the organisation.
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Oversee the Trust’s data and privacy framework, ensuring compliance with GDPR and other data protection laws and training and educating staff as required on data protection measures;
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Lead, mentor and develop the IT team of four, fostering a culture of collaboration, innovation and continuous improvement;
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Prepare and manage the IT department budget, optimising resource allocation to achieve maximum value and efficiency and ensuring the team is equipped with the necessary skills and resources;
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Oversee the development, implementation and maintenance of the Trust’s IT systems;
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Providing IT expertise and advice for the software owners across the Charity including supporting the development of management reporting using Power BI;
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Support the development of an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of the diversity of the people we support;
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Support any technology implementation plans ensuring all technology solutions are project managed effectively. To supports team members to ensure they identify risks, contingency plans and engage with stakeholders for effective collaboration;
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To lead on procurement and contract negotiations with vendors of IT systems and software providers, ensuring ITTs and contract awards are in line with the Trust policies and value for money is achieved;
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Producing regular reports on KPIs for the IT team and reporting reasons for variances against target
What you’ll bring to the role:
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Recognised Degree in Business IT or Computer Science related discipline or equivalent combination of education, training, and experience
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Proven track record in a senior management digital transformation position.
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6+ years’ digitalisation experience.
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5+ years Project Management experience.
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Excellent working knowledge of Power BI
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Proven track record on delivering complex projects.
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Experience of having designed, implemented, and evaluated organisational transformation digital solutions and has delivered change that added value to the organisation.
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Highly effective change agent who engages with senior stakeholders to deliver the digital program to the organisation.
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Benchmarking skills and identifies best practice and knowledge of the digital landscape of organisations.
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High degree of budget management experience associated with digital technology design and its adaptation.
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Has strong relationships with approved vendors and with software suppliers of digital services to ensure effective delivery of digital technologies/systems.
Location & Travel
Remote based - Home
Home-based with regular travel to visit Communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire. Occasional overnight stays will be required. Ideally you will be located within travel corridors of Midlands to London or Manchester to York.
Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.
Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack).
ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.
We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.
The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.
This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).
For full details about this role, our work and the skills required please refer to our role profile.
The client requests no contact from agencies or media sales.
Management Accountant[i] – 14 hours over 2 or 3 days a week (to be agreed)
Salary: £47492 per annum pro-rata based on 35 hours FTE
£18997per annum for 14 hours a week
Location[ii]: The role is primarily home based but attendance at our London office
is required for some days during the year
Who are we?
We are a charity providing free legal advice to women to help them navigate their way through the legal system and inform them of their rights. Addressing Violence Against Women and Girls (VAWG) is a major part of ensuring that women achieve equality. We also work to influence law and policy and provide training to professionals who work with women.
Job overview
As we celebrate our 50th anniversary, Rights of Women seeks an experienced Management Accountant who will work proactively with us to provide leadership in the management of our finances, utilising their experience, innovation and best practice to maximise the use of funds to support women who need our essential services.
Rights of Women is primarily funded through grants; therefore, it is essential that the post-holder has experience working within a similar funding environment, with a comprehensive understanding of the associated complexities, compliance requirements, and reporting obligations.
This is a new role and provides a great opportunity to develop leadership and management experience, develop new processes and undertake project management.
Due to the nature of the role and requirements which are based within a women-only organisation, this post is open to women only.*
[i] This post is open to women only, as permitted under Schedule 9, Part 1 of the Equality Act 2010. Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies
[ii] The role involves working within a women-only organisation and independently attending a women-only building where services are provided to victim-survivors of violence against women and girls (VAWG).
Our vision is to achieve equality, justice and safety in the law for all women.

Development Manager
Are you a passionate and skilled land and property professional with a heart for serving older Christians? We are seeking a Development Manager to play a key role in expanding and strengthening our mission to provide compassionate, faith-based care. This is a unique opportunity to make a tangible difference in the lives of our residents while working alongside a dedicated and motivated team.
We are looking for a Development Manager who will be instrumental in driving our vision forward, identifying new land and acquisition opportunities, and ensuring the highest standards of development and innovation.
As a Development Manager, you will be responsible for leading on strategic development projects, forging key partnerships, and ensuring our growth and renewal programme moves forward in alignment with our mission.
If you are a dynamic and experienced land and property professional with a strong background in acquisitions, planning, project management, and a heart for Christian service, we invite you to apply now.
Responsibilities:
- Lead and manage strategic development projects from inception to completion.
- Identify and develop new opportunities for growth and expansion.
- Work collaboratively with key stakeholders .
- Manage budgets effectively and ensure financial sustainability of development initiatives.
- Prepare reports and provide updates to senior management and trustees.
Skills/Experience:
- Strong leadership and strategic thinking skills.
- Proven experience in land acquisition, development project management, or a similar role.
- Ability to communicate effectively with a wide range of stakeholders.
- Strong financial acumen and experience in managing development budgets.
- A proactive and innovative approach .
- IT proficient, including Microsoft Office Suite.
- Ability to work under pressure and manage multiple priorities.
Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
Full-time, 40 hours per week.
Benefits:
- Salary: £54,000 per annum
- Remote working
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: “It is a friendly and welcoming place to work.” —
We are committed to having a diverse leadership team and encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are currently underrepresented at the senior management level.
Closing date: 23rd May 2025 – However, this vacancy may close sooner if sufficient applications are received, so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets to support thousands more children by 2029, and this role, with responsibility for managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve not only this target, but also to develop other innovative pilot programmes.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Manager to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner and volunteer experience.
Reporting to our Head of Corporate Partnerships, and responsible for the line management of our Corporate Partnerships Officer, you’ll deliver on our annual volunteer and income targets and maintain our strong partner retention rate (target 87%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners
This is an opportunity for an experienced partnerships manager to take on a more senior role and demonstrate their sales acumen and creativity in a dynamic, flexible and agile charity.
Key Responsibilities
Partner Stewardship
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Lead the account management of a selected portfolio of corporate partners, ensuring Chapter One achieves its annual retention and growth targets
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In collaboration with the Head of Corporate Partnerships, devise effective schemes of delegation and partner allocation within the Corporate Partnerships Team
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Focus, in all corporate partnership discussions, on maximising income
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Identify opportunities to increase a partner’s support eg by identifying other regional/divisional opportunities or inclusion of Chapter One as a social value partner in public sector bids
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Conduct regular partnership meetings, including mid and end of year reviews, proactively proposing tailored opportunities to retain and grow partner support
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Lead on producing high quality written communications, reports, proposals and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and Fundraising team as needed
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Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings
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Proactively network to deepen and strengthen external relationships with Chapter One partners, identifying speaking opportunities for Chapter One where possible
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Strategically use LinkedIn to identify, connect with, and actively engage key stakeholders within corporate partner organisations,
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Attend conference and events to represent Chapter One and talk about its work to existing and potential new partners
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Keep up to date with relevant business news and strategic shifts or developments at key partners and sectors, proactively seeking opportunities to broaden knowledge
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Regularly analyse data in Microsoft Excel / Google Sheets, working with formulas, pivot tables and data analysis tools to aid decision-making and create dashboards.
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Oversee and maintain all Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal platform databases
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Ensure, in conjunction with the Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner
Line management
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Line manage and develop the Corporate Partnerships Officer, ensuring adherence to all Chapter One’s HR Policies and Procedures
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Be a source of advice and guidance for the Corporate Partnerships Officer as they manage their allocated partner relationships
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Supervise the Corporate Partnerships Officer to lead volunteer recruitment meetings, including stepping in if necessary
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Supervise the Corporate Partnerships Officer to manage new partner onboarding meetings, stepping in to lead them if required
Partner/volunteer onboarding and experience
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Alongside the Head of Corporate Partnerships, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met
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Develop proactive, supportive relationships with Volunteer Coordinators in partner organisations, providing high-quality data and information in a timely manner
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Work closely with the Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth, time-efficient experience
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Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets
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Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.
Marketing and Communications
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Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials
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Create and provide content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles
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Work closely with the Marketing and Communications team to develop ways to promote, showcase and celebrate partnerships and individual volunteers across our social media channels and other digital platforms
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Encourage corporate partners to promote Chapter One through their own social media and channels
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Support the organisation of online and in person partner and volunteer recognition events
We are looking for the following key skills, though you might be more experienced in some areas than others:
Account Management Skills:
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Experience of managing Corporate Partnerships, or equivalent relationship-based roles in a fundraising, events, sales or marketing environment
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Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
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Expert meeting facilitation skills
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Strategic thinker, able to maximise income and growth opportunities
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Understanding of CSR / ESG partner policies and social value trends
Communication Skills:
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Able to eloquently express commitment to Chapter One’s mission and values
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Outstanding presentation and storytelling skills, with the ability to excite and inspire an audience
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An ability to create compelling, attractive written pitches, ensuring messaging and brand are consistent
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Experience of engaging partners on social media (particularly LinkedIn)
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Experience of representing organisations at events
Technical Skills:
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Excellent proficiency in Microsoft Excel/Google Sheets (including formulas, pivot tables, dashboard creation)
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CRM management (specifically Salesforce)
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Experience of complex data analysis
You’ll be more successful in the role if you have:
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Experience of working in the charity/non-profit sector
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Line management experience
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Experience of mentoring and developing staff
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Experience of process oversight and improvement
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have grown over time, how much investment you secured and what you personally did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary - £44,805 FTE
- Hours - Full time, 35 hours per week
- Contract type - Temporary, up to 12 months maternity cover
- Bristol Hybrid - Expectation to be in the office in central Bristol 2 days a week
- Closing date - Tuesday 20th May 2025
- WC interview date - 2nd June 2025
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a qualified Management Accountant with management accounting experience to join our Finance team.
This role is responsible for ensuring the accurate reporting of the charity’s income earned each month and to support in the forecasting of income for inclusion in the annual budgets and regular re-forecasts.
The role holder will provide explanations of variances to budget and/or forecast.
The role holder will work with the Income Operations, Income Generation and Finance teams to ensure processes around income are sufficiently robust to ensure the accurate reporting of income in the monthly management accounts and the minimisation of work to reconcile income received in the bank with income reported in the income statement.
The role holder will play an integral role in the successful implementation of the new finance system. Ensuring that the opportunities the new technology offers are integrated and that stakeholders see a noted difference in the reporting and analysis they receive from Finance.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Work with the two Finance Business Partners and wider Finance team, in the preparation of monthly management accounts, budgets and forecasts.
- Responsible for ensuring the accurate reporting of income in the monthly management accounts and in the annual report and accounts.
- Work closely with the Income Operations team in particular to ensure income is appropriately recorded in CARE (CRM system) and subsequently in Business Central (the new finance system).
- Preparation of templates used for budgets and forecasts and completion of budgets, as directed by the Finance Business Partner.
- Maintain KPIs each month, flagging trends identified which indicate risks and opportunities to budgets and forecasts to the Finance Business Partner and wider Finance team.
- Modelling of income and income scenarios to support project work and business cases.
- Build strong relationships within Finance and work with colleagues to promote and ensure positive collaboration across departments.
What do I need?
The key skills we’re looking for in this role are:
- CCAB Qualified Accountant
- Experience of management accounting and the preparation of monthly management accounts.
- Reviewing and implementing process improvements required to improve the accuracy of monthly reporting.
- Educated to degree level or evidenced equivalent.
- Strong Excel capability and proficient in the use of other Microsoft Office applications.
- A team player with the ability to forge excellent working relationships quickly.
- Ability to prioritise delivery of conflicting priorities and to effectively manage stakeholder expectations around deadlines.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this.
Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates.
Your key responsibilities will include:
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Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.
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Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.
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Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.
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Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.
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Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.
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Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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1+ years’ Account Management experience.
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Track record of excellent relationship management.
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Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.
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Ability to listen to feedback and adapt quickly and flexibly.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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Ability to use data to help inform strategies and processes.
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Proactive attitude and willingness to get stuck in.
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Experience in working with schools and colleges is preferred but not essential.
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Experience leading a high performing team is preferred but not essential.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus.
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OTE £47,000.
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Permanent and full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate will need to be based in Oxfordshire.
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Home based with some travel to schools and colleges in your region
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Start date: as soon as possible, though we will be flexible for the right candidates.
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To discuss any details about the role before applying, please contact Mhairi (details on our website)
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Tuesday 22nd April 2025.
Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)
- iii. You receive the following email from the head of large group of schools in England:
'Hi X,
One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.
They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.
Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?
Best wishes,'
What next steps would you take following on from this email, and how would you respond to the contact? (250 words)
Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
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Pre prepared presentation (10 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).
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Video call interviews will be held w/c 28th April 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Community Enabler and Partnerships Manager
Are you proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all?
We are looking for a Community Enabler and Partnerships Manager to work in the hearts of communities to develop and grow local networks to get people engaged in their communities and support pathways to volunteering.
Position: Community Enabler and Partnerships Manager
Salary: £27,000 - £35,000 FTE
Location: Wales (remote working with national travel)
Hours: Full-time
Contract: Fixed Term March 2026
Closing Date: 5th May 2025
Interviews: 13th & 15th May
About the Role
You will use community development skills and knowledge to deliver training and support services and local organisations to enable effective delivery of Time Credits. Working alongside the central support function you will design and run local events and trips to ensure that Time Credits flows, providing opportunities for people to earn and encouragement for them to use Time Credits. You will manage relationships with key local stakeholders to ensure your projects meet contractual targets, enabling the network to flourish.
Key responsibilities include:
- Management contracts, staff and resources
- Oversight of networks delivery and performance
- Stakeholder relationship management and reporting
- Development and implementation of local strategic plans
- Profile raising and sustainability
- Innovation, learning and development across the organisation
About You
You are able to communicate effectively about the work of the organisation, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.
With a passion for heritage preservation and community development, you will be IT literate including Microsoft Office tools with great communications skills including presentations and report writing .
You will have experience of:
- Community development
- Stakeholder engagement and contract management.
- Leading, managing and inspiring teams to deliver
- Managing multiple projects
- Stakeholder management
- Budget management
- Working with communities, public and voluntary sectors
- Partnership working
- Facilitating workshops and training
- Designing and implementing new initiatives
- Influencing others
About the Organisation
A national charity that believes everyone's time is valuable. The innovative digital Time Credit system rewards volunteers for the time they give to their communities. These credits can be exchanged for activities and services, helping to build more inclusive and connected communities.
They’ve already engaged over 15,000 volunteers and 1,500 organisations, and issued more than 1.25 million Time Credits across the UK. With the first national Time Credit network in the world, this work is recognised by parliamentarians, local authorities and community partners.
Join today and help drive meaningful social impact across Wales!
Other roles you may have experience of could include Community Enabler, Community Partnership Manager, Partnerships Manager, Community Engagement Manager, Community Development Manager, Programme Lead, Partnerships Officer, Volunteering Manager, Engagement Officer, Regional Manager, Community Investment Manager, Social Impact Coordinator etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.
With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
The Volunteer Relationship Manager will be required to:
- Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
- Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
- Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
- Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
- Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
- Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
- Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
- Diversity, Equity and Belonging
- Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
- Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy
- Ensure diversity equity and belonging is an integral aspect of volunteers
Qualifications and/or Knowledge (essential)
- Be educated to degree level or equivalent through experience
- Knowledge of best practices in volunteering, safeguarding, and inclusion
- Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
Experience (essential)
- Have proven experience in volunteer management and implementation of volunteer programmes
- Have experience of successfully managing a project or team
Experience (desirable)
- Experience of working in the voluntary sector, NHS, or public sector
- Experience of working in a membership organisation
Aptitude and Abilities (essential)
- Strong ability to recruit, train, and support diverse groups of volunteers
- Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals.
- Be able to manage a delegated budget and contribute to financial planning and budget setting activity
- Have the ability to think strategically and to develop and present plans clearly
- Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines
- Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
- Have evidence of well developed communication skills (written, verbal and digital) with the ability to
engage with a wide range of stakeholders
Values
- Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
- Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
- Flexible attitude to working hours
- Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
- Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision
Other (important)
- Be eligible to work in the UK
- Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I’m looking to hear from a passionate leader with deep expertise in learning design, user experience (UX) and user interface (UI) design, and client management, to join social enterprise and business. You will have the opportunity to influence the direction of learning innovation and make meaningful impact in this new senior role. As e-learning Manager you will spearhead the development of cutting-edge learning solutions, focusing on delivering exceptional learning experiences that meet both learner needs and business goals.
If you have the following skills and knowledge, I’d love to hear from you;
- Strong basis in learning, adult learning theories and psychology
- Strategic thought leadership in learning design
- Strong portfolio of successful e-learning programmes that demonstrate expertise in UX/UI and instructional design principles.
- Proven leadership skills (to manage a team and external agency)
- Commercial awareness and demand
- Product management experience
Please apply for more information on how to join this fantastic charity!
- This role is based in Bristol (Ideally 2 days p/w in the office, but open to a conversation about 1 day p/w)
- Full-time, permanent position
- Salary up to £53,000
The charity will review applications on a rolling basis, so apply now to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £64,866.26 - £71,352.88 dependant on experience
What is the Head of Product?
The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.
The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.
The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.
Responsibilities include:
- Define and communicate a product vision that aligns with strategic healthcare objectives.
- Lead the development, launch, and continuous improvement of digital solutions.
- Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
- Partner with internal and external teams to ensure alignment and adoption of digital products.
- Develop, motivate, and mentor a cross-functional team of product owners.
- Lead user research and leverage health industry trends and emerging technologies.
- Use data analytics to monitor performance and derive actionable insights.
- Provide clear reporting on product progress and outcomes to key stakeholders.
- Work with stakeholders to understand strategies and lead the development of digital roadmaps.
- Stay updated with health industry and technology innovations.
- Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
- Support demand management and technical project management to ensure successful delivery of digital products and enhancements.
What we’re looking for:
- Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
- Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
- Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
- User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
- Proven leadership of cross-functional teams, with hands-on capability when needed.
- Experienced line manager with a focus on coaching, performance management, and team development.
- Strategic and analytical thinker with a passion for innovation and problem solving.
- Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
- Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
- Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
- Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
- Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
- Willingness to work flexibly, including occasional weekends and national travel.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.