Information Officer Jobs

Role description, January 2025 

Reports to: Senior Consultancy and Training Officer

Direct reports: None

Location: 27 Swinton St, King’s Cross, London, WC1X 9NW, minimum of one day a week in the office 

Status, hours: Fixed Term Secondment for 12 months 

Salary: Grade D, salary in the range of £31,437 - £34,659 (includes 11% London Weighting), increases by 2.6% post April 2025, plus benefits. 

Role Summary

The Training & Consultancy Officer will work closely with the Senior Consultancy and Training officer and Head of Consultancy and training to deliver significant elements of activity.  The post holder will be responsible for the administrative duties in the team which include responding to prospects, creating booking forms, invoicing and liaising with our team of associates.

Key Tasks and Responsibilities 

Administration 

• Supporting with the Training & Consultancy inbox, acting as the point of contact for enquires 

• Liaising with potential clients and helping them to select the most relevant training

• Diary management – liaising with associates to get availability for clients and securing dates in diaries 

• Creating and managing booking forms 

• Keeping the booking trackers up to date with bookings and payments 

• Managing invoice request forms

• Ensuring income is recorded on trackers and post sheet and is imported to ThankQ 

Lead generation and marketing 

• Creating monthly marketing emails in email management system to send out to prospects and clients 

• Working with the communications team to ensure promotion of Consultancy & Training services 

• Ensuring that any new courses/associates etc are updated on website

• Supporting with adding relevant connections on LinkedIn 

Relationship management 

• Responsible for stewardship of clients pre and post training.  Ensuring: 

• Clients have relevant zoom links and pre training information 

• Seek feedback immediately post training 

• Seek feedback at key points after training for our monitoring purposes 

• Keep clients up to date with other relevant training and any new training initiatives 

Supporting on tenders and analysis  

• Supporting the team with tenders by: 

• Collating required information from colleagues across the organisation as directed 

• Proof reading and fact checking 

• Research to gather relevant information for tenders as required 

• Supporting with analysis of feedback gathered and producing regular reports

• Collating information from workshops and supporting the consultancy and training manager with analysis

Cross-organisational Role

• Work closely with colleagues across the charity to support their work and to act as ‘one team’.

• Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion workplace offer. 

• Contribute actively and positively to charity-wide strategies.

Other Duties 

• Continually develop your knowledge of alcohol harm and solutions to it.

• Act as a positive ambassador for Alcohol Change UK at all times.

• Know, embrace and actively uphold the values of Alcohol Change UK at all times.

• Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours. 

Battersea is supported by over 600 volunteers across our three centres who assist our staff in a variety of ways. We could not be here for every dog and cat without their dedication and commitment to animal welfare. From 2025 onwards, a strategic aim for our Volunteering Department will be to embed new systems and transition volunteer training and induction to accessible online learning modules. This will enable us to induct new volunteers more efficiently and to upskill, train and support existing volunteers, so that they can help more animals.

The Volunteer Learning Officer will support this cultural transition for volunteers to a tech-based way of working. The Officer will be responsible for collaborating with Battersea specialists to develop training content, build and launch online learning programmes. They will be the primary support for volunteers interacting with new systems. They will also manage our volunteer data across multiple systems, ensuring data compliance and accuracy, thus enabling the team to coordinate volunteers more effectively.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 16th February 2025
Interview date(s): 25th & 27th February 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are looking for a highly organised, pro-active and confident Digital Communications Officer to join our Campaigns and Communications team. You will work closely with the Digital Communications Manager to support all things digital including social media and website content, as well as coordinating digital content for a European funded endometriosis research project. You’ll enjoy working as part of a small but driven communications and campaigns team, who are passionate about raising awareness and driving change for those with endometriosis.

Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It costs the UK economy around £8.2 billion every year in healthcare costs, loss of work and treatments and yet it isn’t recognised by most employers. As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support.

This is an exciting opportunity to help drive Endometriosis UK’s work forward and play a key role in raising awareness of endometriosis and driving change for those affected by the disease. We look forward to receiving your application.

Job title: Digital Communications Officer
Reporting to: Digital Communications Manager
Working hours: Full time / 37.5 hrs a week. Will consider 4 days a week for the right candidate.
Location: Endometriosis UK’s office at London Bridge, with hybrid option (2 days per week working from home).
Contract: Permanent
Annual salary: £28,000 - £30,000 depending on experience
(including London Weighting)
Closing date for applications: Monday 17th February, 9am
Interview Date: Interviews will take place on Monday 24th and Tuesday 25th February at our office in London Bridge.

Age UK is currently recruiting for a part-time Senior Media Officer to join our established Media and Public Relations team.

We are looking for an experienced PR professional to develop and implement PR strategies that build the profile of the organisation and its brand with a focus on national consumer media activity - supporting the Charity's work across Brand Campaigns, Fundraising initiatives and National Services. The role, working 21 hours per week, will also support the PR team's activity in general which spans the organisation's work and that of its subsidiaries, including Age International.

As this is a job share opportunity, please ensure that you can work Mondays, Tuesdays and Wednesdays before you apply.

This is a hybrid role, a blend of home based and office working. The linked office is in the City of London, and you will be required to attend this office regularly for team meetings. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

There is also a requirement to take part in the media & PR team's out of hours on-call rota, which includes evenings, weekends and on bank holidays. Salary advertised is FTE, Actual - £22,093 - £24,418

Must haves:

* Proven experience of fundraising PR and corporate partnership PR
* Proven experience of working in a fast-moving PR environment.
* Strong knowledge of the various media outlets and media landscape including experience of working with and generating coverage in national newspapers, broadcast TV, consumer magazines, online and podcasts. This includes:
a. Track record of delivering high-quality national news and consumer media coverage
b. Strong network of contacts at national consumer and news media titles
c. Ability to proactively gather and create engaging content outside of the news agenda and turn internal brand and fundraising initiatives into newsworthy media coverage.

* Experience of working with and managing relationships with a variety of external
* stakeholders, including corporate partners, national media, beneficiaries and celebrity agents and publicists.
* Experience of working in a complex internal environment, of working collaboratively with internal stakeholders and working on cross-divisional initiatives.
* Proven experience of how to promote fundraising initiatives, mass-participation events and other organisational activities across a wide range of media.
* Excellent oral and written communication skills, including the ability to write press releases and high-quality copy for a range of audiences.
* Proven experience of good negotiating and influencing skills and ability to work collaboratively with a range of internal stakeholders and across internal boundaries.
* Proven experience of good organisational and planning skills in a PR role with the ability to prioritise workloads, manage competing demands and work under pressure and to tight deadlines.

Great to haves
* Agility and versatility - work across different PR areas of the organisation (outside of this role's remit) when required, understanding which activities to prioritise and being able to do so in a fast-paced environment.
* Experience of developing, planning and execution of a PR stunt that has generated impactful media coverage.
* Experience of working in international aid and generating coverage in national news on international issues.
* Experience of working with trade media on both proactive and reactive stories.
* Ability to contribute creative ideas, digest information and translate into stories.
* Experience of working with storytellers and dealing with potentially sensitive stories.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Many other excellent benefits - please see website for details

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

We are seeking a Senior Database Officer to join our Data Team in the Operations department. This full-time position reports to the Senior Database Manager and will collaborate closely with a Database Officer.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Donorfy database. You will maintain and enhance our Donorfy database, clean, process, and import data from various sources, provide database support to colleagues across the organisation, and collaborate with the Senior Database Manager on database development projects. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Working Arrangement: Collaborate with your colleagues in-person two days per week at our London office. Candidates must reside within a commutable distance of Greater London.

Job Purpose: Operation Smile UK seeks a passionate Senior Database Officer to manage the front end of its Donorfy CRM system. Working with the data team, you will promote effective CRM use across the organisation, ensuring efficient, regularly reviewed data management processes. Maintaining data accuracy and integrity is crucial, as is securely importing and exporting data to support various teams and provide insights to increase fundraising potential. This position presents a potential career path towards a managerial role for high-performing individuals.

Key Responsibilities:

1. Donorfy (CRM) Management
• Responsible for the front end day to day management of our Donorfy CRM.
• Set up and train new starters on the CRM
• Support and training existing staff to ensure effective use of the CRM
• Manage the flow of financial and non-financial data from third-party platforms and agencies, as well as direct income and data streams. This will include cleaning and preparing data, as well as importing it into Donorfy
• Undertake routine data cleansing and quality control processes to ensure the database is accurate, such as de-duplicating.
• Managing the data specifications and briefs for fulfilment agencies, including undertaking monthly quality analysis of data received from agencies
• Set up and manage Donorfy triggers, workflows and mail merges
• Liaise with Donorfy support, external agencies (MAST) and the wider team to further streamline any data-led processes

2. Financial Reconciliation
• Reconcile income processed and investigate any variances, including following up with fulfilment agencies, fundraising teams, platforms etc.
• Run monthly Gift Aid Claims for eligible single gifts and recurring gifts
• Produce various monthly reports, such as donation reports for fundraising teams and deferred income/restricted income reports to finance
• Produce and maintain the Donorfy custom accounts download

3. CRM Integrations
• Manage and maintain the custom API online income integration between Donorfy and Gravity Forms via the OSUK website
• Manage and maintain the Dotdigital email marketing integration
• Manage and maintain the Enthuse and Justgiving integrations

4. Reporting, Insight and Data Selections
• Support the Senior Database Manager to build/test reports and dashboards via SQL or Power BI to report on key performance indicators and targets
• Monitor existing Power BI reports set up each monthly to ensure they are accurate and report any fixes to the Senior Database Manager
• Run data selections for small-scale campaigns as required by the Senior Database Manager

5. Operational Support and General Tasks
• Backfill the Database Officer and Senior Database Manager roles in their absence
• Assisting the Senior Database Manager with SQL projects and automated workflows
• Keep procedure guides up to date for processes routinely undertaken
• Undertake quarterly audits on large gifts and gift aid declarations/claims

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Operation Smile UK (OSUK) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: OSUK is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at OSUK are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the UK. OSUK will not tolerate discrimination or harassment based on any of these characteristics. OSUK encourages applicants of all ages.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact us (further details contained within the job description).

Join Different Strokes, a national charity led by young stroke survivors for young stroke survivors. There are 100,000 strokes in the UK every year, and 1 in 4 of these happen to someone of working age or younger. We aim to promote independent stroke recovery and help younger stroke survivors to reclaim their lives.

We are a small national charity that really cares about what we do. We are in an exciting period of growth and are looking to expand our team. We are seeking a passionate individual to work alongside our marketing manager.

As our Information Officer, you’ll play a vital role in developing and refining our information resources for stroke survivors and their families. Your primary focus will be to lead the creation and enhancement of our information packs, which cover a range of topics important to our community. Collaborating with team members and gathering insights from stroke survivors, you’ll ensure that our materials are accessible, informative, and aligned with our community's needs.

The role would be home based, but require regular visits to our office in Milton Keynes. Initially it is offered as 20 hours per week on a 12 month contract, but there is potential for this to be extended. The salary is £24,500 per annum pro-rata.

This role will include occasional weekend working due to our out-of-hours monitoring of our online support group.

We aim to empower and uplift those affected by stroke, ensuring they have access to practical information, emotional support, and a welcoming community. If you’re passionate about making a difference and have a knack for creating accessible, informative content, we’d love to hear from you.

To apply for this position, please apply via our website by sending a CV, a supporting statement which addresses all criteria on the person specification, and a completed equality and diversity monitoring form. 

Applications are particularly welcome from individuals who have been personally affected by stroke.

Closing date: Monday 10th February 2025

Interviews to be held w/c Monday 24th February 2025.  Interviews will be held virtually; if you have any accessibility requirements regarding interview please let us know.

Providing information for people affected by sarcoma is at the heart of our mission at Sarcoma UK.

The Information and Content Officer will be responsible for supporting the development, maintenance, and promotion of a comprehensive range of high-quality information resources for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new content as well as reviewing and updating existing materials across various formats such as print publications, digital platforms, videos, and social media.

The role involves close collaboration with healthcare professionals, patient reviewers, internal teams, and external stakeholders to ensure both accurate and accessible content.

This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people with sarcoma cancer and their loved ones.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Responsibilites 

Content development:

• Work with the Information and Content Manager to research, write, edit and produce new information materials including print publications, web pages, videos, etc.
• Work in line with Sarcoma UK’s information production process, including:
  • Liaise with clinical experts and patient reviewers throughout the content development process
  • Maintain formal systems within the information production process in line with the PIF tick quality mark
• Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.

Content updates & maintenance: 

• Continuously review and update existing print and digital information resources to ensure accuracy.
• Maintain a structured review schedule to keep materials current as per the PIF quality mark.
• Manage a comprehensive database to track all information resources and versions.

Content promotion & distribution:

• Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
• Utilise social media platforms to extend reach and engagement with target audiences.

• Collaborate with internal communications and digital teams on content publishing and marketing.

Administration & reporting:

• Collect metrics and provide regular reports on content performance, user engagement and feedback.
• Assist in developing evaluation methods to assess impact of information resources.

General:

• To support new work within the information team.
• Work closely with healthcare professionals, people affected by sarcoma, and staff members.
• To attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• To travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• To undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Job Description

Balance is looking for a Support Worker/Driver to join our Day Centre in Wandsworth.

Who you are

• You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
• You have a Clean Current D1 Driving License.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job

• To provide driving support options for pick up and drop of duties at the commencement and end of sessions at our day centres.
• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
• Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.

Working Expectations

• The working day is  8.30am - 5.30pm Monday to Friday - extra time is paid as overtime.
• Drive a passenger service vehicle.
• Attendance at training. 
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card loan and bike to work scheme.

About Us

Stonebridge City Farm is much more than just an inner-city farm. While we are indeed a beloved destination for local families—offering an array of animals, gardens, a vibrant play area, cozy café and a unique shop—we pride ourselves on being a vital community hub, free from the burden of an entrance fee. 

About You

As our ideal candidate you’ll bring a wealth of strategic and organisational leadership experience, having worked closely with boards, a variety of stakeholder groups, and people from diverse backgrounds and circumstances. Your strong communication skills and passionate advocacy for the charity’s mission will be key to our continued success. Equally important are your business acumen, financial awareness, and creativity in identifying new opportunities for collaborative working and funding partnerships.

The Role

The Chief Executive Officer is responsible for the leadership of Stonebridge City Farm in pursuit of its charitable and financial objectives, ensuring that strategic and operational plans are developed and implemeted.

PLEASE REFER TO THE CANDIDATE INFORMATION PACK FOR FULL DETAILS.

London, £30,000-£35,000 depending on experience, 36 hours per week, permanent

Do you enjoy problem-solving? Are you customer service focused?  Are you confident in using existing software and have an interest in new and emerging technology?  If you are looking for the next step in your facilities management or IT career, you could be our next Facilities and IT Support Officer.

Working for us means you will be supporting our mission to lay the foundations for ground-breaking new discoveries and life-changing advances. We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded. We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health.  We are a broad and ambitious medical research funder and we operate to the highest professional standards. 

As our Facilities and IT Support Officer you will play a crucial role in delivering our new five-year strategy, Giving hope through life-changing medical research, by ensuring our office operates efficiently and effectively, and our team are supported with a first class operations function.

Your main responsibilities 

• Maintaining the office including liaising with external service providers for the maintenance of fixtures and fittings, H&S equipment and supplies such as fire prevention/detection/fighting equipment, and other service contracts.  Troubleshooting facilities issues as they arise, escalating as necessary.
• Supporting the discharge of the organisation’s health and safety responsibilities by undertaking H&S risk assessments, managing Display Screen Equipment (DSE) assessments, creating Personal Evacuation Plans, carrying out health and safety inductions for new starters and serving as a member of the charity’s first marshal and first aider team.
• Acting as the primary contact for our IT service provider, liaising with them to resolve problems with office equipment or software.  Supporting staff and visitors with IT-related matters, resolving common IT issues where possible, delivering training and developing training guides on IT equipment and software.
• Processing new starters including liaising with the IT service provider for the provision of new accounts and equipment; setting up new accounts in the house style and adding users to email and chat distribution lists; inducting new staff on the use of IT equipment and software.  Arranging the closure of accounts of leavers and managing the retrieval of IT equipment.  Managing secure access provisions to the charity’s offices.
• Supporting the implementation of policies and practices which put environmental sustainability at the forefront of our business operations and our office.  
• Supporting office design planning and reconfigurations or moves, ensuring the office meets the needs of our growing team.

What you will bring

• We would like to hear from you if you:
• Have experience in facilities management or providing IT support.
• Have experience in fulfilling (or a demonstrable understanding) of office health and safety requirements.
• Can find solutions to problems and take responsibility for ensuring these are resolved.
• Are able to negotiate and manage relationships with external providers, such as trades people.
• Can demonstrate a good level of general IT skills and assist others with resolving common issues.
• Can confidently work with the Microsoft 365 package (specifically excellent M/S Word, and good M/S Excel, M/S Teams, M/S SharePoint).
• Can demonstrate an understanding of basic ‘backend’ IT administration, such as printer setup, user account settings, shared mailboxes).
• Can provide excellent customer service.

Our offer

• £30,000-£35,000 depending on experience, full-time (36 hour week); willing to consider part-time (min. 0.8 FTE)
• 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
• 10% maximum employer pension contribution
• Life insurance at four times salary
• Enhanced family-related leave and sickness leave
• Learning and development programmes and external training opportunities
• Generous additional benefits including regular team lunches, annual health assessments and optional social programme
• The opportunity to join a dedicated team making a difference to human health

We value spending time working in-person to develop strong connections with each other and with our mission.  As the role will be responsible for supporting the delivery of the day-to-day management of our office in Central London, it will be suited to somebody looking for a position that is predominantly office-based (Monday-Thursday), although there will be opportunities for remote working (Fridays).

Please see our website on how to apply

Closing date: 05 February 2025

Interviews: 17 February 2025

IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English.

IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse. 

The post-holder will be responsible for delivering IKWRO’s training services in educational setting, and with front line agencies, in line with an agreed strategy under the direction of IKWRO’s management. This entails:

· Providing training programmes to young people, professionals and community members with the aim of raising awareness on violence against women and girls and in particular the harmful practices of “Honour” Based violence (HBV), Forced Marriage and Female Genital Mutilation (FGM).

· Coordinating the booking, delivery and evaluation of education work with young people in primary and secondary schools, as well as out of school youth settings.

· Using a range of practical and creative tools to educate young people about the violence and abuse within intimate relationships, challenge attitudes of victim blaming, and enable young people to feel access support services.

Delivering customised needs-based training programmes for voluntary and statutory organisations to help IKWRO increase income generation through training programmes

Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.

You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.

Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.

Lingen Davies Cancer Fund is a vibrant, thriving, dynamic and energetic organisation dedicated to making a difference to lives impacted by cancer in our region.

As part of a small but passionate communications team this role plays a key part in helping to develop our supporter base, increase engagement with the charity, and increase our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools.

We are looking for an experienced communications professional with excellent written skills to help share the stories behind the people and the charity. You will be responsible for sharing stories across traditional and online media, the charity’s own digital platforms, and will manage our social media output.

You will work with the wider team, as well as our supporters and volunteers to help increase awareness of, and engagement with, Lingen Davies Cancer Fund’s charitable work, including internal projects and external grant making.

As part of a multi-functional marketing team you will use design skills to create content on Canva and other platforms to deliver general promotional flyers and materials for events adhering to brand guidelines and assist with general promotion of LD events and fundraising initiatives.

We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.

Job Description ​​and Person Specification

Job title: Commercial Officer

Reporting to: Senior Commercial Manager

Location: Field based, with regular visits to the office and our food partner locations.

Contract type: Permanent  

Hours per week: 35 hours Full Time

Salary & Grade: £30,287 - £31,881

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company [EB1] stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

Main areas of responsibility

The Commercial Officer will support the development, identification, and management of relationships with key Fresh Produce industry partners, securing sustainable sources of surplus food for the FareShare network. You will support the Commercial Manager’s and other internal teams to execute joint business plans, deliver strategic projects, and support our partners to overcome barriers to redistributing surplus food.

This role will involve working with partners to ensure consistent delivery of agreed initiatives and develop solutions that add value for both FareShare and its partners. You will also play a key role in ensuring regular communication and reporting to drive progress and maintain strong relationships.

You will work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to provide the best service to our food partners, our network, and the charities we deliver to.

Partnership Support

• With support from Commercial Manager’s, undertake research to identify potential new partners in the Fresh Produce Industry and manage relationships with new and current partners.
• Assist in developing and maintaining Joint Business Plans with Fresh Produce industry partners to drive growth in surplus food redistribution, funding, and strategic initiatives.
• Maintain regular communication with food partners, including on-site visits, to ensure alignment and progress against agreed objectives.
• Research and understand our partners, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
• Create and deliver engaging presentations for the acquisition and retention of food partners, effectively presenting the benefits of working with FareShare.
• Use our food data and other stats to identify trends to food partner supply and to effectively manage food partners, identifying appropriate milestones and opportunities to prompt lapsed or infrequent partners.
• Collaborate with Operations, Marketing, Fundraising, and Volunteering teams to optimise supplier onboarding, food distribution, and partner communications.
• Support with the administration of the Surplus with Purpose Fund.

Project Support

• Support on projects with our partners, liaising with cross-functional teams such as, Supply Chain, Operations, and Network Development to deliver objectives.
• Support the delivery of internal cross-functional projects designed to increase food volumes and strategic value for FareShare.

Person Specification 

 Essential Criteria 

• Experience of working in or alongside the food industry in account management or customer facing role
• Strong relationship skills, building and maintaining relationships across a range of levels and with both internal and external stakeholders
• Strong written and verbal communication skills; experience in presenting confidently to a range of stakeholders at varying levels
• Good organisational skills and the ability to prioritise multiple tasks whilst maintaining attention to detail
• Good knowledge of Microsoft Offices packages and a good level of numeracy and literacy. 

Desirable Criteria 

• Experience of managing accounts in the FMCG, food, retail or other fast moving customer service orientated sector
• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes & targets.
• Management of initiatives and projects such as new product launches, operational initiatives, promotional activity or similar
• Experience of analysing and communicating data.
• Knowledge of, or experience in, the Fresh Produce industry
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.

Competencies and behaviours 

• Demonstrable interest in, and understanding of food waste and surplus redistribution
• Motivation towards, and interest in, FareShare’s mission
• Problem solving ability, able to think laterally and creatively
• Highly motivated, comfortable working independently and using initiative as well as being an enthusiastic team player contributing to group tasks and team working

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan