Information manager jobs

We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work.

Our Attractive Benefits Package Includes 

· A 35 hour working week including flexible working hours

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 5 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Interviews: Offered on a rolling basis

Start date: Ranging from immediate to TBD.

The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals, communities and companies to support ARUK through their own talents and passions. As well as driving registrations and income through third party, virtual and mass participation events and managing these relationships to maximise income.

We are looking to for an Online Fundraising Executive to support the team. In this role you will be the face of our friendly and passionate Online Fundraising Team; building relationships with supporters who use online channels to fundraise such as Facebook challenges, streaming and crypto donors.

You will also be at the forefront of the fundraising sector as it develops; keen to understand new areas of growth, you will help spot potential and trends in new areas of online fundraising and be willing to adapt to this quickly changing area.

You will provide crucial administrative support to ensure the smooth integration of our online fundraising systems across ARUK. Support may include adding accurate details to our database, tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.

Main duties and responsibilities of the role:

Online Administrative Support

· Steward online fundraising supporters, with a particular focus on Facebook challenge moderation and messaging

· Lead on specific fundraising processes e.g. merchandise for Facebook challenges

· Provide lead administrative support for all Facebook challenges, crypto donations and streaming campaigns

· Support with social media and website updates including virtual fundraising challenges

· Provide data support to the Online Fundraising Manager

· Manage a portfolio of online fundraising sites, tracking income and undertaking audits

· Ensure clear, consistent and up to date fundraising data management including adding new constituents to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner

· Support with online fundraising materials requests where relevant

· Ensure all communications are in line with GDPR policies.

Spotting supporter potential

· Effectively and consistently spot opportunities to build networks among our online fundraising community and flag these to the relevant members of the team.

· As one of the key online fundraising contacts, keep the manager and team up to date with supporter feedback.

· Support the team in approaches to relevant corporates, such as tech start-ups and gaming developers.

· Support the team in outreach to new supporters through platforms such as social media, Twitch, Discord servers and Reddit.

· Use data reports to spot fundraising trends and identify opportunities.

· Work closely with SLF and the Supporter Engagement Team in particular to share and implement online fundraising and stewardship ideas with support from the Online Fundraising Manager.

Creativity and Trend Hunting

· Keep abreast of and identify new online fundraising trends through horizon scanning

· Write briefs and proposals for internal stakeholders to become involved in potential opportunities

· Evaluate potential opportunities to understand which ones we should prioritise.

Collaboration

· Build strong relationships with teams across the organisation in order to work collaboratively, allowing you to offer the best stewardship journey to our supporters.

· Work closely with the Digital Team to ensure collaboration and sharing of ideas. Keep up to date with their work and identify where fundraising could fit in.

· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity

· Work closely with teams such as Science Communications, Digital and Design to help create appropriate online stewardship journey assets for the whole of SLF

· Liaise with our Supporter Care team to ensure processes are in-line across the organisation

· Work with Internal Communications to ensure the team’s objectives and work are communicated effectively.

What we are looking for:

· Confident working with computers.

· Good knowledge of social media platforms, including Facebook

· Good knowledge of Word, Excel, and Outlook.

· Enthusiastic and polite telephone manner.

· Excellent written and verbal communication skills.

· Excellent organisational skills.

· Able to juggle multiple demands on your time and prioritise appropriately.

· A passion for wanting to deliver the best, first-class stewardship journey for our incredible supporters.

· Warm, friendly and personable.

· A professional and hard-working team player with a positive and collaborative work ethic.

· A willingness to learn and adapt to processes.

· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.

· Flexibility to work occasional unsociable hours when the role requires.

· Willingness to travel independently when required.

Additional Information:

Ways of working:  As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.

Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.

Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.

We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.

This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.

You’ll be…

• Compassionate – communicate well with women using their chosen methods to support individuality
• Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
• Supportive – provide support to ensure the safety & wellbeing of women using our services
• Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
• Engaging – support women to engage in the local community where possible

You’ll enjoy…

· Competitive pay

· Flexible working

· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector

· Personal development allowance – to further your work-based skills and knowledge

· Cycle to work scheme – tax free allowance to buy

· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll

· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis

· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted

· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

• You’ll need…

• Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
• Commitment to providing quality, women-lead support
• Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.

Genuine Occupational Requirement (GOR)

Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010. 

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Reporting to: Events Manager

Location:Hybrid. Home working with 40% of contracted hours at our office in Welwyn Garden City

Contract:Full-time; 37.5 hours per week

The Willow Major Events Team hosts a range of events to engage Willow’s key supporters. These range in large-scale events such as the Willow Ball and London Football Awards, to smaller more intimate events such as Golf and Shoot Days.

Job purpose

• This role will support the delivery of Willow’s programme of Major Events, as well as supporting third party events, ensuring that these promote and present Willow in a professional and compelling manner, maximising opportunities for donor cultivation, fundraising and maximising income generation.
• To work with the Events Manager on delivering events to an exceptional standard.
• To lead on auction procurement and fulfilment to maximise fundraising revenue.

Key responsibilities

Core Events

• To support the events strategy through delivery of high-quality events, designed to attract current and new supporters.
• To support the Events Fundraising Manager in ensuring that each event plan is actioned in a timely and efficient manner, as well as working with external suppliers, ensuring all suppliers work to agreed terms and conditions
• To assist in the research, development and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities and sector trends.
• With support from Event Manager, lead on events within the portfolio, working with key stakeholders and suppliers, ensuring delivery of a high-quality event.

Auction

• Lead on securing auction prizes for relevant events, developing relationships with key supporters and external businesses to secure exclusive and desirable auction items.
• Manage the auction fulfilment process, ensuring all auction winners are thanked post event and that lots are fulfilled in a timely manner.
• Oversee online auction platform, ensuring accurate listings, engaging descriptions and looking for ways to maximise income.

Event Supporter Stewardship

• Provide support on guest management, ensuring a smooth process for guests during the lead up to and on the day of the event.
• Build and maintain strong relationships with major donors, guests and stakeholders ensuring excellent stewardship and recognition
• To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.

General

• To support the Events Manager with financial management of each event, supporting on areas such as: budgeting, planning, controlling and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
• To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
• To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
• To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
• To undertake any other tasks reasonably required.

 Person Specification

 Qualifications, Knowledge and Experience

Essential

• Proven experience of supporting on a number of events and delivering to budget and within tight timeframes.
• Can demonstrate effective implementation and management of work plans, projects and resources to ensure proactive completion of tasks.
• Proven experience of developing and managing budgets.
• Ability to work as part of a small, flexible and hardworking team.
• Delivering high quality supporter and donor care through ongoing contact and communication.
• Experience of working on administration within a fundraising, events or marketing environment.

Desirable

• Experience of working with senior stakeholders in order to meet income targets.
• Experience of working with celebrities.
• Experience of working with sponsors.
• Experience of working in the sports sector.
• Experience of working in the charity / fundraising sector.

Skills and Abilities

Essential

• Organised, pro-active self-starter, capable of taking initiative.
• Confident and articulate, able to build successful, mutually beneficial relationships with internal and external audiences.
• Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
• Ability to work on different projects simultaneously.
• Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
• Good influencing and negotiation skills.
• Respect for and ability to maintain confidentiality at all times.
• Self-reliant and confident IT user including internet, email, design, databases, spreadsheets and MS Office.

Desirable

• Creative thinker, able to innovate to meet audience needs.
• Experience or knowledge of Raisers Edge database.
• Sports sector knowledge.

Other

Essential

• Positive, energetic and able to enthuse.
• Flexible and proactive problem solver.
• Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
• Genuine commitment to the work and services of Willow.

Desirable

• Empathy with the cause and knowledge of issues faced by young adults facing serious illness.

 Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.
• Own car and current driving license

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Holiday purchase scheme
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee discounts
• Employee Assistance Programme

Centre for Mental Health is an established independent mental health research charity which for forty years has taken the lead in challenging policies, systems and society, so that everyone can have better mental health.

You will join a team developing mental health research and policy ideas, as we equip services and decision makers to meet people’s needs and reduce mental health disparities.

Join us in our work driving forward sustainable policy change, tackling inequalities and working tirelessly for social justice and good mental health for all.

Salford CVS is seeking to appoint to the position of Director of Operations.

The Director of Operations will have wide-ranging responsibilities for the development, implementation and performance of all operational delivery projects and programmes of work. This is a senior role within our well-established charity, and we will expect you to play a proactive and productive role as a member of the organisation’s small Senior Management Team.

You will lead, direct and manage all operational delivery projects and programmes across the organisation. Responsible for all aspects of operational management, you will ensure the high-quality delivery of programmes in line with contract and funder requirements. You will personally line manage all operational Programme Managers, ensuring that service/programme operational plans (including KPIs) and individual staff work plans are in place and being adhered to and delivered against.

We’re looking for someone who is a team player and can take direction from their CEO; someone who is solutions-focused and able to effectively manage a range of people and services. You will be a person who has a keen eye for detail and can see the bigger picture, who works hard but likes a laugh, and who believes in our values and purpose.

Benefits

• 28 days’ holiday rising to 30 days (after five years) plus eight Bank Holidays
• Paid sick leave - subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
• A contributory pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme – for those staff members who want help to purchase a bike
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS Garden family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

Salford CVS is an accredited Living Wage Employer (and Funder), ensuring not just that our staff are paid the ’real’ Living Wage but also that any projects we fund can do the same.

For further information and to apply, please visit our website and complete an application form. Please note, we do not accept CVs – application forms only.

Closing date: 10am on 29th April 2025
Interview dates: 6th and 8th May 2025

Partnerships Engagement Coordinator

Job Description

Job Title: Partnerships Engagement Coordinator (Inspiring the Future)

Reports to: Partnerships Manager

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on a newly created post in the role of Partnerships Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.

This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support. 

Remuneration: £24-25k per annum

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

Reporting to the Partnerships Manager and working closely with colleagues in the Partnerships Team, the Partnerships Engagement Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.

The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.

This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Partnerships Manager, Partnership Events Lead and wider Inspiring the Future team. This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.

Exact brief to be finalised with the successful candidate but the role will be expected to:

• Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
• Supporting the engagement of employers and volunteers in special activities within funded projects.
• Tracking and reporting back to Partnership Manager and Events Lead on delivery against agreed targets
• Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
• Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
• Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
• Supporting the development of educational resources that provide insight into the world of work and different sectors
• Support the collection of feedback and data after each event to measure impact
  • Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc

We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment. 

Person specification:

Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management 
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Tuesday 29th April and interviews will take place in the week of the 5th May. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter setting out your interest in and suitability for the role and a CV.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement. 

About the Education and Employers charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Firstly, thanks for your interest in this post.  We hope you see a role for you here at Age UK Lambeth. 

This is an exciting time for us and Age UK Lambeth. We have just been awarded a contract to deliver Preventative Services in Lambeth for five years with a possibility for an extension for two years. As well as holding a contract with them for delivery of the Adult Social Care Front Door service.

We are looking for a Finance Manager with experience in contract negotiation to join our  Senior Management Team (SMT) for two days a week.  We have a track record in successful grant applications and are looking to generate income from the delivery of services.

We want to find someone who can use their financial and analytical skills to support our SMT in growing our Charity to support residents in Lambeth. The postholder will be supported by our Finance Officer in delivering our finance operations.

If you would like an informal conversation about the post, please feel free to contact me by m email.

We hope that you find this post an exciting prospect for you and look forward to receiving your application. 

I wish you well in your application 

Paul Coles 

Chief Executive 

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

Do you want to be part of the team in a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. 

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. 

We employ over 40 staff and engage about 65 volunteers each year. In a recent survey of our staff, more than three-quarters reported St Hilda's as a great place to work, and this role will help embed best practice relating to employment and volunteering to ensure we can build upon this positivity. The postholder will work closely with our Senior Leadership Team and the Board, including a Trustee who has several decades experience as a HR manager and consultant. The role would highly suit someone in the early stages of their career in HR wishing to expand upon their experience or, alternatively, someone with a career in HR behind them, looking for a change of scene and to get involved in a mission driven charity. 

The postholder will provide support and guidance on HR matters to all staff and managers, helping to foster a positive and inclusive workplace culture. Our newly refreshed strategic priorities include a commitment to increasing volunteer participation within the charity’s work, and the postholder will play a key role in implementing this priority by improving our procedures and enhancing our capacity.     

This job is for you, if you: 

• Have at least 2 years’ experience in HR administration and practice, ideally within the charity sector.
• A good working knowledge of employment legislation and best practice in people management. 
• The ability and passion to drive forward an agenda around staff and volunteer engagement and wellbeing. 
• Ability to write organisational policies.
• Demonstrable knowledge of best practice around volunteer management, or the ability to learn quickly. 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme.

Closing date for applications: Monday 28th April at 23:59

Interviews will be held in the week commencing 5th May.

St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

Are you passionate about making a difference in local communities? Do you enjoy working with volunteers and would you like to support people affected by Motor Neurone Disease (MND)?

As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.

Key Responsibilities:

As a Community Support Co-ordinator, you will:

• Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
• Ensure that support is needs-led, inclusive, and enables personal choice and control.

• Offer guidance and support to volunteers handling difficult support issues.

• Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
• Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
• Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
• Support fundraising, campaigning, and awareness activities alongside colleagues.
• Identify gaps in care and support services and contribute to plans for improvement.
• Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
• Facilitate learning and networking opportunities for volunteers.
• Support fundraising and awareness activities alongside colleagues.
• Maintain accurate records and contribute to service development.

About You:

In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.

We're looking for someone with:

• Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
• Strong communication, interpersonal, and presentation skills.
• The ability to assess and respond to support needs in a person-centred way.
• Knowledge of care and support services across different sectors.
• Experience working with individuals at risk of harm and their families.
• An understanding of safeguarding and risk management.
• The ability to build and maintain relationships with individuals and partner organisations.
• A commitment to equality, diversity, and inclusive practices.
• The ability to prioritise tasks, plan effectively, and make autonomous decisions.
• Proficiency in using IT systems and applications.
• Flexibility to work outside standard hours when required.
• A full driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a home-based role covering West Yorkshire. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!

Animal welfare charities the Universities Federation for Animal Welfare (UFAW) and the Humane Slaughter Association (HSA) are seeking a dynamic and dedicated Fundraising & Membership Officer to strengthen the Fundraising and Communications team. This pivotal role involves working with the Fundraising Manager to develop and deliver fundraising initiatives, enhance membership engagement and donor relationships to support and expand the impact of our animal welfare initiatives during an exciting period of growth and change for both charities. 

The ideal candidate will enjoy working as part of a small multi-disciplinary team but also be confident to take the lead and work unsupervised when necessary. 

This is an exciting opportunity for someone who is looking for the next step in their fundraising career. 

This position can be office-based, or home-based. However, the postholder will be expected to attend our offices in Hertfordshire to carry out duties as required, and attend some meetings.  Travel costs and subsidence will be covered for the employee in these situations. The job may also require occasional travel within the UK and possibly overseas for conferences/meetings and other relevant events - some of which may occur at weekends or in the evening. Because we’re based in the UK, the appointee will need to be UK-based and legally entitled to work in the UK. 

We use anonymous recruitment at the screening stage to ensure an equitable recruitment process. 

Please see the Application Pack for a full job description, details on how to apply and further information.

Role: Salesforce Administrator
Salary Band: £28,000 - £44,675 (starting salary expected to be £33-£35k) pro rata
Contract: Permanent
Hours: Part Time (24 hours pw)
Location: Woodstock, Oxfordshire

Plunkett UK is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.

Community-owned businesses are owned and controlled by community members, who each have an equal and democratic say in how the business is run. They can be any type of business ranging from village shops, pubs and cafes, through to woodlands, fisheries and farms.

This is an exciting opportunity to join the Plunkett team and be responsible for the day-to-day configuration, support, maintenance and improvement of our Salesforce instance; Salesforce Certified Administrator or higher preferred. In this role you will:

• Translate processes into technical solutions.
• Plan for upgrades, seasonal releases and long-term projects
• Manage Salesforce integrations – (FormAssembly, Mailchimp and Zapier)

If you are interested in joining Plunkett UK, and growing the network of community-owned businesses UK-wide then we look forward to hearing from you.

Closing date for applications: 9am Tuesday 6 May 2025
Interview date: Interviews will be held at our offices in Woodstock during w/c 12 May 2025 or via video conference.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

Registered Charity: 313743

No agencies please.