Information Management Jobs

Programme Manager

Salary: £30,000 per annum (pro-rata)

Location: Hybrid w/ daily travel to London based schools

Working hours: Term-time only, Max. 37.5 hours per week or part-time equivalent.

Contract Type: Permanent, Full or Part-time roles available (min. 3 days per week)

Closing date: November 4th 2024

Interview Dates: Monday 11th, Tuesday 12th, Wednesday 13th November

About the organisation

The organisation works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress, build confidence and resilience, and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers and facilitators.

About the role

This is a demanding and exciting role for a multi-skilled individual looking to gain experience in programme and people management. You will be joining a small, but dedicated team in a fun and friendly environment where we work hard to support one another and all our beneficiaries.

In this role you will be responsible for taking a group of schools, their pupils and volunteer tutors through the programme from start to finish, and for ensuring the programme genuinely makes a difference to those participating.

Programme Managers will manage school sessions in person in schools (which usually take place each afternoon) and will work remotely from home otherwise, with regularly scheduled in-person teamwork days at a convenient location. We are a flexible working employer.

We are seeking someone with experience in youth work or classroom teaching, high expectations and attention to detail. Successful candidates will be keen to develop themselves in an environment that rewards responsibility and accountability for results. If you are committed to making a difference to young people and to your own development, this is the role for you.

Key Responsibilities:

• Managing different stakeholders to organise and facilitate impactful tuition sessions across London ensuring quality delivery.
• Design and lead on tutor and volunteer training) to ensure session engagement and improved academic attainment for pupils.
• Follow Safeguarding procedures for each school to ensure the protection and wellbeing of all young people involved.
• Monitor and evaluate the impact of the programme on all stakeholders and develop strategies to maximise the programme’s impact.

• Complete and submit half termly partner reports which include an analysis of programme and pupil data and provide actionable recommendations.

• Hold sales and contracting meetings with schools under your supervision and support new sales by collecting images/case studies for marketing purposes.

• Develop selected curriculums based on Head of Programmes recommendations and the organisation’s strategy to help raise the aspirations and engagement of our pupils.
• Manage other staff in specific projects designed to support the organisation in scaling over the next 1-3 years.

Training and support will be provided to support staff throughout the onboarding process and beyond. Travel expenses to and from school to home can be reimbursed.

Key Skills and Attributes:

Candidates for this role will have the following skills and attributes:

Essential

• Qualified Teacher Status and/or significant experience in the youth work sector.
• A strong academic track record with a degree in any discipline.
• Excellent organisational skills.
• Desire to own and manage responsibility for achieving organisational goals.
• Confidence in working with external stakeholders and young people.
• Experience in monitoring and evaluating performance data.
• Experience in managing relationships with external stakeholders.
• Experience working in a team to solve problems.
• Strong interpersonal skills.
• Strong dedication to child protection and safeguarding.

Application process

If you would like to apply for the role, please send a cover letter explaining how you feel you fit the requirements of the role, alongside your CV.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

You will contribute to the coporate needs and development of the Trust, with advice and input grounded in sound financial strategy and legal principles.

Maintaining effective management systems and controls to safeguard the financial integrity of the Trust and ensure that all departments are promptly and accurately informed about their financial performance.

To manage and develop the Finance Function which is responsible for the provisin of accounting and investment information and financial services.

 Working alongisde the CEO to plan the resources required to support the Trusts activities.

Service the Investment Committee including prepare, develop and anlyse strategic and management accounting  information from our Investment Managers

Act as Company Secretary

We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.

This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.

Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.

You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.

Overview of post

• To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
• To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
• To identify and report pilot projects that emerge from needs identified through forum members.
• To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
• To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
• To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
• To assist with the recruitment and management of volunteers.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Smart Works exists to empower all women who need help getting into work. We are currently in a significant growth phase, doubling the number of women we support to 10,000 women a year by 2025. As such, we require a minimum of 50,000 items of stock from the retail sector that will enable us to dress clients and achieve our mission of helping thousands of women succeed at interview and transform their lives.

This is an exciting role that will lead the relationship management of our most important, high value brands, without which our service could not be delivered. Supported by the Head of Events & Head of Wardrobe, you will work closely with the Partnerships Team and the Wardrobe Team to deliver essential client and events stock.

The successful candidate will be responsible for building and maintaining a portfolio of retail brands, conducting excellent stewardship, bespoke tailored support, with a real understanding and insight into the challenges and opportunities within the retail sector, and an ability to influence and negotiate on the charity’s behalf.

We seek an excellent relationship manager, with strong written and verbal communication skills, an ability to influence senior stakeholders and exceed set targets. An address book of retail contacts and an understanding of women’s fashion would also be advantageous.

Smart Works has a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising events, expert leadership panel discussions, fashion sales and exclusive events.

The Partnerships team is based in London. This is a hybrid role, with time split across all 3 of our London sites in Islington, Ladbroke Grove and Croydon. Some evening and weekend work is occasionally required to support our wider partnership and fundraising events.

If you are a dynamic, proactive self-starter, with a sense of urgency, and exceptional interpersonal skills, then this could be the ideal opportunity for you. We would love to hear from you.

How To Apply

​Please read through the full job description and then submit a CV and a cover letter which answers the following questions by 5pm on Sunday 3rd November. Your application should be addressed to Ella Dodd, Head of Events. 

1. What experiences and skills do you have that make you well suited to this role? (Max 400 words) 
2. What are the key components to external relationship management? (Max 400 words)

First round interviews will take place online on 7th November and second round interviews will take place in person in London on 15th November. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

​Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required. 

General Manager

We have an exciting new opportunity for a General Manager to join the team to help the Trustees deliver a 5 Year Strategic Plan, which includes the need to relocate the Shelter. 

If you are an experienced and driven General Manager, excited about the prospect of taking the team forward for positive change, then apply today!

Position: General Manager

Location: Bolton, BL3 6NJ (remote and working from home available)

Hours: Full-time, 43.42 (including 1 in 3 weekends)

Salary: Circa £40,000

Duration: Permanent

Close Date: Monday 11th November 2024

Interview Date: w/c 18th November 2024

The Role

Supporting the delivery of the 5 Year Strategic Plan set by the Trustees, you will provide the leadership necessary to create a sustainable future for the Shelter, including ensuring that the Shelter maintains the highest standards of animal welfare, staff recruitment, succession planning, knowledge, training, cleanliness and presentation are met and maintained.

You will also be responsible for ensuring the effective and efficient day-to-day running of the Shelter, ensuring that it operates within the Charities Declaration of Trust Objects and Health and Safety guidelines. 

You will also provide support and guidance to the Deputy Managers, the Finance, Fundraising & Events Manager and the Night Watch.

About You

With proven experience in a leadership role, you will have:

• A track record in management of staff
• Previous experience in a customer focussed environment
• An understanding of and commitment to health and safety in the workplace
• Financial management skills
• Excellent customer care and communication skills
• Ability to plan and organise own work and direct the work of others
• Strong IT skills

About the Organisation

This animal shelter is a rescue charity dedicated to caring for the lost, stray and abandoned dogs and cats of the Bolton area. With a non-destruction policy, the team are committed to reducing the unwanted cat and dog problem in the area by neutering every animal that is re-homed. With help and love, over 450 animals per year are re-homed!

We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission.

You may also have experience in areas such as General Manager, Manager, Operations Manager, Operational Manager, Team Leader, Office Manager, Admin Manager, Area Manager, Site Manager, Rescue, Animal, Animal Welfare, Customer Service.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Role

We now seek a Monitoring, Evaluation, Learning and Research Manager to deliver a step change in organisational capacity in the MELR space, develop our approaches to data collection, and coordinate planning and reporting processes. This will require an experienced, self starting practitioner, capable of developing a long term strategic vision as well as getting deeply involved in ensuring its realisation.

The Organisation

Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to facilitate change and help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve.

Our programmes, which take an Asset Based Community Development approach, are focused around the three pillars identified by our members of stopping violence (especially gender based violence), poverty and injustice.

Why work for us

Mothers’ Union is committed to supporting international development initiatives that empower communities and improve lives. We work in three key areas, Gender, peace and safety and livelihoods, and use the asset based community led approach . Mothers’ Union is seeking an individual who has proven MERL experience, who would relish the challenge of drawing a cohesive framework together, and then educating both central and provincial teams to implement consistently

International Development at Mothers’ Union (MU)

Our central team supports and attracts funding for a portfolio of international and UK based programmes which align with our 3 strategic priorities identified by members:  ending violence, poverty and injustice. Key programmatic areas in which we work include livelihoods, literacy,  Gender Based Violence and parenting. Working with our members we have developed participatory approaches in core areas such as literacy and savings and credit groups which are inclusive of bible studies and stories to help people to discover their own capabilities and to inspire them to take action.

Over the last year, we have been working towards developing processes to ensure that we have a consistent baseline of core information about partners and programmes as well as continuing to gather stories and information about projects and work that our members are leading on which we are not directly involved in.

For further information, please click apply and see the job pack attached.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Closing date for applications is 15 November 2024.

Bucks Students’ Union is recruiting for a Finance Manager

Location: High Wycombe, Buckinghamshire, HP11 2JZ (office based)
Salary: Grade H, £44,128 progressing to £55,755 + Benefits
Job Type: Full time (Part-time considered) Permanent

Closing date for applications: Sunday 17th November at midnight
Interview date: Monday 25th November 2024
Start Date: January 2025

Finance Manager - Benefits:

• Over 40 days paid annual leave each year
• Extensive development opportunities
• Competitive Pension
• Wellbeing support
• Discount Schemes
• And more…

If you have the energy and enthusiasm to assist us in achieving our goal of making life better for our students, we have the ideal opportunity for you to join our central team.

We are ranked in the top 3 students’ union in the UK, are a Real Living Wage Employer, a Mindful Employer and have achieved the highest standards in accreditation for Fairtrade, Green Impact, Best Bar None and Quality Students’ Union.

Finance Manager - The Role:

You will manage the finance office and function for the Union, including its trading company, with a proactive approach continuously seeking ways to improve process and service. Providing financial performance information to management and budget holders and producing management accounts and other reports as required, you will have an exceptional attention to detail.

Finance Manager - The Candidate:

The post would be ideally suited to someone with experience of charity accounting, Sage Line50 and who is pragmatic with an adaptable approach to the day-to-day operational function of a finance department.

Other information:

Bucks Students’ Union is a democratic, student-led organisation whose mission is to make life better for students at Bucks. We are committed to improving the student experience and actively seek to bring positive change to student life.

To Apply:

We are committed to tackling inequality and offer a ‘guaranteed interview scheme’ for applicants of colour and/or applicants with a disability. If you have a disability and/or are a person of colour and you meet the criteria of a role description and person specification of a role, please select the ‘guaranteed interview scheme’ option on the application form.

If you have the skills and experience, we require for this role and are looking for a new challenge, please click on APPLY to be considered. You will then receive an application pack and additional application details by email – Please check your spam folder, to ensure you don’t miss this email.

No agencies please.

Salary: £25,400 pro-rata per annum (£31,750 FTE)

Hours: 30hrs a week

Location: Homebased

Are you a supremely organised and motivated individual who is looking to join an exciting organisation that’s truly making a difference to the lives of vulnerable young people across the UK?

The Jon Egging Trust (JET) is seeking to find an exceptional Operations Manager to help us deliver our next exciting phase of growth. Reporting to the Director of Operations and Finance, the successful candidate will be instrumental in implementing our people and culture ambitions, continuing to enhance our ways of working and infrastructure to ensure JET remains the best possible workplace for our talented team to keep changing young lives.

The role requires:

· A track record of operational management and driving efficiencies within a charity or medium sized organisation

· Competence in HR legalities and its administration, with a particular interest in shaping the foundations (processes, systems and practices) that create a fantastic employee experience.

· Experience of Learning & Development initiatives, with a willingness and innovative mindset to build a new approach from the ground up.

· Confidence managing information systems and databases, able to provide input on systems development and commissioning.

· A positive ‘everything is figure-out-able’, ‘let’s find a way’ attitude to solving challenges and seeking operational excellence.

· Exceptional people skills, able to interact and work proactively with internal teams, and comfortable liaising with board and committee members, as well as external parties.

· An understanding of and commitment to good practice around inclusion, diversity and equal opportunities.

You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. The successful candidate will be experienced and highly proficient at HR management, adept at process and systems maintenance and improvements, all wrapped up in a multi-tasking, problem-solving, super organised do-er!

We are looking for a person who is self-motivated, a brilliant team player and communicator, but also happy to work autonomously and independently as required. Please see the candidate information pack for detailed information on remit and responsibilities for the role. 

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 3rd November 2024 at 23.30 we encourage early submission of your application as we may close the process early.

Intention is to hold interviews on Wednesday 13 November 2024 in Bristol.

Questions?

Contact us via our website: Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK.

Fauna & Flora is seeking a highly experienced conservation professional to assist with the effective development, management and delivery of marine projects within the Asia-Pacific Programme (including identification and development of new projects), and to provide strategic guidance and technical support to these and other projects as required.  You will become the focal point and advocate for marine conservation work for the Asia-Pacific Region, with a strong knowledge and understanding of Fauna & Flora’s niche and strategy and of the work of other organisations in this space. You will develop a strong knowledge of, and engagement with, donor opportunities relating to marine conservation in the region, and will support the development of a strategic and well-funded portfolio of marine work across the Asia-Pacific Region.

You will work with Country Programme Directors and Fauna & Flora’s cross-cutting technical expertise to ensure that the most appropriate technical knowledge and experience inform the design and delivery of our work.

We are looking for an individual with a demonstrated commitment to biodiversity conservation, high-level technical knowledge, excellent writing skills, and on-the-ground experience working in biodiversity conservation in South East Asia. Your ability to harness knowledge effectively from across the organisation will be essential to this role.  You will be able to build collaborative relationships and working arrangements across diverse and dispersed teams, demonstrating cultural awareness and sensitivity. You will be confident working with a diverse and remote team, partner organisations, funders, and other relevant stakeholders. In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate.

Please visit our website and download the job application pack below for further details on how to apply.

The closing date for applications is Sunday 3 November 2024.

Are you an expert in fundraising compliance who’s looking for your next career move?  
 

Great Ormond Street Hospital Charity are hiring for a Fundraising Compliance Manager to join our team. We rely on public generosity to continue our vital work, and face-to-face fundraising is a crucial part of this. We are seeking a diligent and experienced Fundraising Compliance Manager who will not only ensure our face-to-face fundraising activities remain ethical, legal, and aligned with industry best practices, but all support the wider Charity on fundraising compliance. We are committed to ensuring we have the highest compliance standards for not only our external fundraisers, but internal teams too, and have created this additional role in our team.  
 

Key Responsibilities

As a Fundraising Compliance Manager, you will take on a varied role including:

• Managing fundraising compliance across telephone and face to face fundraising activities.  
• Supporting on wider compliance measure across the Charity.Conducting regular audits and risk assessments of fundraising teams and agencies, providing guidance and training to ensure compliance with policies and procedures. 
• Developing and delivering of audit trails of third-party agency activity, including site bookings and fundraiser recruitment. This role will focus on face-to-face fundraising activities.  
• Tracking and reporting on complaints and collaborating with the Senior Supporter Relations Care Manager.  
• Producing regular reports to share with the Fundraising Leadership Team  and Trustees outlining compliance actions and areas for improvement.
• This role is focused on compliance, but you will also get involved in training activities. 

Skills, Knowledge and Expertise

• Significant experience working within fundraising compliance. 
• Substantial knowledge of the Fundraising Code of Practice. 
• Understanding of gambling commission legislation in relation to charity lotteries. 
• Experience writing compliance reports. 
• Understanding of GDPR regulations. 
• Exceptional relationship building skills. 
• Strong communication skills. 
   

Please refer to the full job description for more information. 
 

How to apply
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete.
 

Closing Date: 8th November 2024
 

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site. 
 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

This role sits within the Irish Chaplaincy IC Traveller Equality Project team.  Responsibilities include:

Liaise with London Probation, prisons and other agencies to advance equality of opportunity for the GRT community; assist in giving presentations; Probation office visit with easy reading culturally specific books, GRT resources, take part in market style events, explain services, deliver presentations in person and over teams, participate in relevant conferences and meetings.

Deliver an effective advocacy service to the GRT community in prison and their families in response to referrals arising from prison visiting, allocating follow up casework as necessary. Provide advocacy with a wide range of external bodies.

Take responsibility for caseload of clients and to liaise with others in the service delivery to provide comprehensive service to those preparing for release / re settlement and those on probation in the community in London.

Provide, by telephone, email and letter, information about legal and penal systems to prisoners and their families and put them in touch with agencies for specialised help. Mail outs / resource packs to prisoners. Data form management.

Proactively engage with HMPPS, legal/welfare groups and other relevant organisations as requested by GRT prisoners while they are in prison and on probation

Keep, collate and maintain accurate detailed records for own work (via database) ensuring adherence to data protection rules; maintain the cultural and educational resources of the Project; disseminate resources to prisons and other relevant bodies; assist with the production of a newsletter; contribute material to quarterly reports, funder applications and other reports.

This is an exciting opportunity to lead ASSIST Sheffield’s experienced and diverse volunteer teams and staff in delivering high-quality housing and accommodation provision to people who are experiencing destitution as a result of being refused asylum in the UK. The post holder will join a small leadership team, collectively holding responsibility for the work of the organisation.

This post will also lead the expansion and development of ASSIST’s accommodation portfolio, including income-generating activities such as the provision of safe and secure housing to people with refugee status.

You will be joining the charity in an exciting period as we are embarking on setting ASSIST's new five year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.

You will be managing or delivering housing projects and services, including identifying and procuring suitable properties, and be familiar with relevant standards and regulations. 

You centre the wellbeing of people seeking sanctuary in the UK in your work and are committed to anti-oppressive practices and to the values of solidarity and respect which underpin ASSIST’s work. 

As an excellent communicator, you will be forging positive relationships with colleagues, external partners and supporters.  You are ready to hold responsibility within the organisation confidently and transparently. 

ASSIST Sheffield is a well-established charity which has supported people who have been made destitute following the refusal of their asylum claims for 21 years. With over 140 volunteers and a staff team of 12, this is a dynamic and exciting working environment.

If this sounds like you, we would love to hear from you!

ASSIST particularly welcomes applications from people with lived experience of the asylum system, or people who experience marginalisation, minoritisation or who are often excluded from decision-making roles. For example, people of colour; people from working class backgrounds; people from LGBTQ and migrant communities; care experienced young people; and disabled people.

An offer of employment is subject to a satisfactory Disclosure and Barring Service (DBS) check.

North East Wales Mind, a progressive mental health organisation that supports people experiencing mental health difficulties to flourish, is seeking an experienced and ambitious Service Manager to play a key role in driving the success and strategic development of our community mental health services and form part of organisation’s senior leadership team. 

The service manager will lead service improvement through proactive and innovative approaches, fostering solutions that meet evolving needs and challenges. This will include embedding a Trauma Informed approach throughout our work, enabling the organisation to become a Trauma Enhanced organisation as outlined in the Trauma Informed Wales Framework.

They will be responsible for developing and managing the delivery of high-quality services, overseeing staff and volunteers, producing insightful reports, building and maintaining strong external relationships, and ensuring the voice and influence of people who use our services are at the heart of decision-making. This will include the development of co-production initiatives. By working collaboratively across the system, you will contribute to the long-term sustainability and reach of our services across North East Wales. Alongside you will be responsible for delivering a range of low level psychological therapy, trauma informed interventions and evidence-based techniques. 

This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding, supporting the service and deputy manager. 

Some of the key accountabilities are: 

• Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse in accordance with Refuge’s philosophical principles. This will include conducting  key work sessions on a regular basis and keeping casework records up to date.  

• Welcoming new residents, explaining and arranging for them to sign occupancy agreements, ensuring that they are aware of their options for moving on to more permanent accommodation and to develop a proactive move on strategy for individual residents.  

• Establishing the risks to, and the needs of survivors of, domestic violence and their children through assessing their practical and emotional support needs throughout their stay at the refuge.  

• Developing individual support and risk management plans which address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, and to ensure that such plans are in place for each resident.  

• Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager, or if unavailable another manager.  

• Working in partnership with other agencies and to advocate for survivors to ensure their needs are met.  

For more information, please view our job pack.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.