Information Management Jobs

Do you have a passion to make a difference to the lives of young people and local communities in the Essex, Kent and London areas? YMCA Thames Gateway Group is seeking a Director of Finance and IT to join our outstanding executive team, and to take a lead in ensuring that our work continues to create supportive and energising communities that are open to all, where people can truly belong, contribute and thrive.

Joining our team is an opportunity to be part of a global movement that is inclusive, diverse and forward-thinking. YMCA is the largest and oldest charity working with young people in the world. We are one of the 97 YMCAs in England and Wales, and we are one of the 10 largest.

We are dedicated to helping people reach their full potential in mind, body and spirit. We provide support to around 10,000 people in our local communities through a diverse range of services including supported and move-on housing; health and wellbeing activities; and childcare, youth and family work.

This is an exciting time to join YMCA Thames Gateway Group. Our turnover has increased from £3.5 million to £10 million over the last few years, and we are two years into a new five-year strategy focused on strengthening our YMCA branches and business streams, whilst continuing to achieve our impact ambitions.

We seek a Director of Finance and IT who shares our values and ethos and brings:

• Strategic financial leadership experience in a similarly complex environment, ideally with relevant experience in charity or housing association contexts
• strong commercial acumen;
• accountancy qualifications and experience of treasury and cash management;
• excellent interpersonal and communication skills, with a collegial, engaging approach.

This is a hybrid role which will include some home working and a regular presence at YMCA Thames Gateway Group sites in Essex, London and Kent (in particular the Romford site where many of the Finance and IT team are located).

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

The role

Breast Cancer Now have transformed our digital offering over the last couple of years to create a unified, supportive and inclusive experience for those who want to know more about breast cancer and access vital support services.

We’re looking for a digital product manager who will oversee all aspects of the product lifecycle - managing the backlog for new product developments and cycles of continuous improvement across our flagship products and services. You’ll work collaboratively across the charity and beyond to ensure priorities are centred on the needs of individuals affected by breast cancer and contribute to achieving the overarching strategic goals of our charity.

About you

You’ll have proven experience successfully managing digital products, ideally in a not-for-profit environment. You’ll be a clear, compelling communicator, capable of building strong stakeholder relationships and collaborating effectively with multidisciplinary teams.

With a deep understanding of user-centred design principles, you’ll draw on user insight and organisational strategy to shape priorities and measures of success. You’ll have experience applying product development best practices to shape discovery and deliver against a strategic roadmap and backlog, ideally in partnership with specialist external providers.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on Monday 9 December 2024

Interview date:pr From Monday 16 December 2024  

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity. 

JOIN THE TEAM!

Grove Court is a 24-hour, 12-bed registered Residential Care Home supporting male and female residents with severe mental illness.

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Talent Recruitment: Recruit top talent, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position! 

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”   

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.   

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. 

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! 

Flexible with 2 days per week in our London Head Office - Park Street, London Bridge

Closing date: Thursday 12th December at 11:59pm

Whizz Kidz is transforming. It is an exciting time to join us as Partnerships Development Manager as we embark on an ambitious strategy for the next three years. As a senior member of the Corporate Partnerships team this role will work closely with the Head of Partnerships and play a key role in identifying, securing, developing and delivery of long-term relationships with companies – both large and small – so we increase the number, scale and value of corporate partnerships with the goal of providing more sustainable support for Whizz-Kidz. To achieve this, you will play a leading role in proactively identifying, researching and quantifying opportunities across priority sectors, manage your own prospect pipeline and work with internal teams to create a clear case for support that will help deliver long term shared purpose and shared value partnerships with clear synergies. You will play your part in helping build the Whizz Kidz brand, grow influence, drive income and deliver the organisational strategy.

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (up to 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.

And we won’t stop until they are mobile, enabled and included.

The Fundraising and communications team at Whizz Kidz raises around 95% of the income to fund the work of the charity and supports the generation of funds through on and offline publications, develops our social media and website presence and leads on PR activities.

The person

As the Whizz Kidz Partnership Development Manager you will be expected to get into the heart of the organisation, understand our ambitions and use your passion, knowledge and skills to help identify and deliver new mutually beneficial corporate partnerships. You will the experience and knowledge of how to identify and quantify the right opportunities for Whizz Kidz and know what it takes to win and manage different types of partnerships – employee engagement, strategic and brand and commercial. You will have strong written and verbal communication skills, be comfortable presenting and willing to develop and learn new skills. You will be keen to play a key role within the fundraising and marcomms team to help maintain a positive culture, use your strong relationship management skills internally and externally, help increase brand awareness and unlock vital income to create positive change for young wheelchair users and their families.

Key accountabilities

• A key role in the Partnerships team focused on generating long term sustainable income (unrestricted/restricted) from the corporate sector by developing income first multi-year employee engagement, strategic and commercial partnerships.

• Create and deliver engaging and targeted new business proposals, pitches and presentations as well as creating compelling and persuasive case for support with innovative, commercially-minded ideas to secure and establish successful new partnerships.

• Lead role in helping the Partnerships team achieve its financial targets through new and existing partnerships while working closely with Head of Partnerships to monitor income against budget and develop financial reports.

• Lead role in researching and quantifying opportunities alongside identifying and cultivating relationships with new prospects with a view to securing face to face meetings, delivering presentations and securing long-term support.

Person specification

Skills and knowledge

• Strategic outlook with ability to think creatively, commercially and embrace innovation

• Strong negotiation skills with ability to make financial asks

• Strong written communication skills with the ability to write compelling cases for support and adapt communications to different audiences

• Strong verbal communication and interpersonal skills with the ability to network and build relationships at all levels – internally and externally

• Ability to prioritise a varied workload, work calmly under pressure, meet deadlines and be solution focused

Experience

• Previous experience in a Corporate Partnerships role with success in securing a varied portfolio of partnerships.

• Strong knowledge of fundraising and changing trends especially across corporate partnerships and aware of the environment we are currently operating within.

• Demonstrable experience of strong partnership development, securing new business and excellent relationship management skills

• Experience of researching, preparing and delivering high-quality new business approaches/pitches to help engage potential partners

• Confident building and managing a prospect pipeline including employee engagement, strategic and commercial opportunities across different sectors

• Comfortable networking and working with colleagues and stakeholders at all levels

• Previous knowledge of fundraising databases and using data insights

• A ‘can-do’ attitude, solid decision making skills and ability to work independently

• Able to work flexibly and creatively to respond to the emerging needs

Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides for everyone!

Annual leave: 25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure: In addition to annual leave, employees get three days of paid Christmas leave.

Cycle to Work: This is salary sacrifice scheme provided by Cycle Scheme Ltd (part of Black Hawk), which allows you to purchase a bicycle up to the value of £1,000, saving tax and NI.

Maternity, paternity, adoption and surrogacy: Upon completing 1 years’ service by the Expected Week of Childbirth (EWC), or Expected Date of Placement (EDP) in the case of Adoption or Surrogacy, anyone on maternity leave will receive 8 weeks full pay (inclusive of statutory pay) and a return-to-work payment of 4 weeks full pay after six months of having returned to work. Anyone on paternity leave will receive 4 weeks full pay (inclusive of statutory pay).

Pension: Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health: Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan: An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

Wellness Days: Two days per calendar year for employees to take off for any reason that you chose.

To apply

For full details and to apply, please click the apply button. 

Closing date: Thursday 12th December 2024 at 11:59pm

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.

The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.

The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.

Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.

Who are we looking for?

The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

What we offer

· £46,297 (pro rata)

· Working hours: 3 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team. 

What you will do: 
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities. 
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary. 
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment. 
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed. 
• Prepare and share impact reports with the team. 
• Support the wider team with any GDPR or Data Protection queries. 

To be successful in this role you will have: 
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support. 
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues 
• Excellent verbal and written communication skills including the ability to write reports. 
• Competent user of Microsoft 365 systems. 

Please visit the careers site for the full job description and person specification for the 
role. 

The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.

The qualification will include:• Data Technician Level 3 

Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6) 

Hours: 36 hours per week 

Location: Warrington 

Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details. 

Closing date: 8th December 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible. 

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. 

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

About the role

The Head of IT Services is responsible for the management of all IT services for the Motability Foundation and delivery of our digital, data and technology strategy. Working in a single site environment, with a focus on Microsoft technologies, you will ensure that our business continues to operate successfully day-to-day and continues to evolve to meet future challenges.  

Role Accountabilities

Network and Systems

· Oversee and direct the development of infrastructure of IT applications, networks, security and telecoms.

· Ensure we have a robust IT business continuity plan that forms part of the overall business continuity strategy.

· Oversee and direct the procurement of IT hardware, software and maintenance in line with company policy.

· Ensure that all other IT policies and procedures comply with statutory and regulatory requirements, are regularly reviewed and the required audits are in place to ensure compliance.

· Oversee all data exchange procedures with Scheme Partners and Government Agencies.

· Ensure compliance with all hardware and software licensing requirements.

· Responsible for the management of hardware and software updates ensuring that all systems remain within support and meet the on-going requirements of the business.

· Ensuring that system and data security is continuously tested for new IT viruses, be alert to new security risks and have plans in place to deal with them.

IT Strategy

· Design and implement an IT roadmap for all hardware and software in line with the overall Motability Foundation digital, data and technology strategy.  

· Provide technical and professional support to the Executives in their longer-term review of IT investment strategy based on future business needs and processes.

· Provide leadership with regards to emerging IT opportunities and threats, providing recommendations to executives as and when required.

· Maintain our structured project development methodology to ensure that only relevant and supported projects are initiated.

· Ensure the successful delivery of approved IT projects against agreed timelines, deliverables, and budgets.

Partnering with the Business

· Act as a partner to the business in identifying and delivering digital, data and technology solutions to support business aims.

· Work with Senior Management, Scheme Partners and Suppliers to propose, agree and deliver an IT service to defined Service Level Agreements.

· Continuously seek feedback from the business on the service provided by IT and develop action plans to put in place improvements.

Leading the Team

· Manage, develop, and motivate the thriving internal IT team of 12.

· Monitor performance against service level targets ensuring constructive and rapid solutions to problems.

· Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

· Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

· Role model our values of being collaborative, respectful and evolving.

Managing our Costs

· Responsible for IT budget of c. £1.7million.

· Provide regular and ad-hoc reports to present to the Executive Team.

· Analyse problems, research solutions and present to the Executive Team.

· Raise and approve regular and ad-hoc IT purchase orders.

What will make you great in this role?

You will have excellent communication skills and a naturally collaborative approach to identifying problems, bringing together solutions, and creating a plan to deliver the changes to make a real difference to the system users. Your ‘can do’ attitude will be balanced with a pragmatic approach to problem solving and the ability manage a range of stakeholder expectations.

You will be passionate about IT adding value to the business and delivering support to our busy teams. Your ability to translate technical issues into meaningful plans will greatly help colleagues who will look to you to learn about new concepts and technologies.

Your experience

Must haves:

· Significant IT experience which includes a strong knowledge of Microsoft technologies (M365) and Networking (Lan/Wan Cisco technologies).

· Experience in IT infrastructure planning and development and managing significant capital projects and budgets.

· Possesses good knowledge of different software systems, client/service architectures and various compatibility requirements.

· Experience of managing suppliers and supplier relationships.

· Able to communicate and influence clearly and persuasively, both verbally and in writing.

· Ability to motivate and develop a diverse team.

· Maintain a broad and long-term perspective of IT developments to influence forward planning.

· Take ownership of and analyse problems, implementing practical solutions.

· Maintain organisational effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies.

· Experience working within a not for profit environment.

Nice to haves:

· IT degree level (IT) or equivalent.

· MCSE/MCP certification.

· ITIL Foundation.

· Experience with Virtualization technologies.

· Experience of BCP/DR planning, implementation and testing.

· Experience of Cloud Computing/SaaS.

· GDPR awareness.

Reporting lines and relationships

Reports to: Executive Committee.

Key relationships: Motability Foundation Executive Committee, Board of Governors, Heads of Departments and Managers.

Direct reports: Team of 12 across Service Desk, IT Operations, Systems and Data and Security.

Extra Information

The role is based at our offices in Harlow, Essex which is easily commutable from London (30 minutes from Liverpool Street or 18 minutes from Tottenham Hale). We offer both blended and flexible working arrangements which can be discussed as part of the application process. It is expected that the role will be required in the office 2-3 days per week.

Location: Hybrid working part London Office (Islington, London) part home working or flexible location home working. Travel across the United Kingdom will be required.

Salary: £35,575 per annum for London based or £33,150 for home based 
Hours: 35 hours per week 

Closing date: Tuesday, 3 December 2024 at 10.00am 

Interview date: Wednesday, 11 December 2024 

This is a full-time permanent position. 

Who we are looking for 

As Community Content and Information Lead you will be joining Breakthrough T1D, as part of our Community Engagement team. This role will work at the heart of a passionate team who deliver information and support to people affected by type 1 diabetes (T1D) to live well with the knowledge, skills and confidence to manage T1D at all ages and stages, championing community voice at every stage. 

You will be an enthusiastic person with an eye for detail with the ability to plan, manage and deliver our community-based content and information, using expertise and knowledge of new developments. This is an exciting time to join the team with ambitious plans to refresh, review and update many of our resources. 

You will be an experienced information content professional, you may have worked for charities before in similar roles. You will be driven by insight, community feedback and unmet needs with the ability to be agile to adopt new approaches. 

Experience required 

Producing content and copy for multiple communications channels 

• Championing and ensuring lived experience insights drive new/updates to information and content which are rooted in community needs representing the diversity of the community 

• Immersing yourself within a beneficiary community 

• Building, managing and cultivating relationships with healthcare professionals, support groups and or other relevant organisations 

• Offering insightful guidance on developments and wider contextual work guided by external audiences and unmet needs 

• Representing an organisation through networking or exhibiting at conferences, community events and other similar functions 

• Experience of working with budgets 

• Working within a community and building relationships with volunteers, new and existing supporters and stakeholders 

• Demonstrating excellent communication and interpersonal skill 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Information Governance Manager 

Birmingham 

£37,000 (£29,600 pro rata)

30 hours per week 

We have an exciting opportunity for an experienced Information Governance Manager to join our team to help develop and improve how we manage data across the organisation.

Complying with Data Protection legislation and best practice, you will coordinate and lead on activities such as Subject Access Requests (SAR), and ensure we record and investigate data incidents, maintaining organisational compliance with the NHS Data Security and Protection Toolkit. You will be responsible for monitoring and managing all data protection policies, ensuring robust reporting is in place and that we remain compliant with all current legislation. Meticulous and conscientious, you will encourage managers to gain a good understanding of the importance of GDPR and assist with designing and implementing new processes. As an expert in your field, you will develop audit processes to ensure organisational compliance with both Data Protection Laws, GDPR and Birmingham Mind’s own data protection policies and take the lead in investigating any data breaches.

We are looking for an excellent communicator with experience in a data protection role, who can define and develop processes and procedures. You’ll have gained experience of developing and managing data protection policies and investigating data protection breaches. With strong analytical skills and an excellent work ethic, you will be able to troubleshoot and resolve problems. As a key point of contact for the team, you will have an approachable and ‘can do’ attitude and be confident in dealing with a diverse range of people and enquiries in a professional and friendly manner whilst maintaining a high level of confidentiality. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

The closing date for applications is Sunday 8 December 2024 

Interviews will take place on Monday 16 December 2024 

Reporting to : Chief Executive Officer

The Fundraising Manager is responsible for delivering our fundraising strategy and increasing our income from various income streams.

This is an exciting opportunity to be the driving force behind our community fundraising and to build on our fantastic service to ensure we create a sustainable and effective organisation for years to come.

Reporting to the CEO, the role would suit somebody with excellent communications skills. Experience in fundraising, sales and marketing or a similar field is beneficial but not a necessity. The key skill is explaining the importance of our work to funders and donors in an effective way.

The Fundraising Manager will work with colleagues across the service to develop and deliver our fundraising strategy. There may be line management of communications team staff and volunteers as part of the role. It is essential for the role holder to develop and build relationships with key partners externally and to work closely with the management team and our Development Committee.

The role will focus on achieving our fundraising targets, expanding current income streams, and developing engagement and opportunities to support growth. That will include bid-writing, grant applications, community fundraising, and events.

We offer a competitive salary, flexible working, pension, 31 days holiday (plus bank holidays), specialist training and development, wellbeing tools and access to onsite parking. We will provide growth opportunities to develop your career and achieve a healthy work-life balance.

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.

As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant. 

What you will do: 

• Lead the strategic development of the IT function.
• Provide leadership to the IT team, galvanising them around the goals. 
• Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs. 
• Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well. 
• Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
• Ensure the IT team delivers excellent customer service.
• Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
• Develop, agree and manage the IT revenue and capital expenditure budgets. 

What you will need: 

• A strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to lead, motivate and develop a team. 
• Experience of setting, agreeing and implementing a strategic plan.
• Effective interpersonal skills, with the ability to negotiate and influence. 
• Strong analytical and evaluative skills. 
• Ability to plan and prioritise a substantial programme of work.

If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Position: Head of Business Development

Contract: Full-time and permanent

Location: Hybrid working in Sidcup, Greater London 2 days per week and remote

Salary: Remuneration will be commensurate with experience plus benefits

Reporting: this role will report to the CEO

Purpose

The purpose of the role will be to lead business development across Development Pathways with the aim of sustaining and expanding our business portfolio through engaging with more clients and business opportunities, overseeing the development of new products, building our consultant and associate network, enhancing our internal capacity to generate business and maintaining and developing our brand through effective communications.

Responsibilities

The responsibilities of the Head of Business Development are:

Strategy and leadership:

· Developing and leading our business development strategy and plan to consolidate our current portfolio and move us into new areas of growth.

· Providing strategic oversight and management to improve business development functions and increase fee-based revenue, coordinating across our country offices.

· Building and managing to a high standard a strong business development and communications team aligned to the needs of the organisation.

· Ensuring that we are aware of the latest trends in our focus sectors, monitoring competitors and reviewing Pathways’ offering considering competitors’ developments.

· Participating in the Senior Management Team and contributing to leadership and decision-making across Development Pathways

New business development:

· Setting up and maintaining systems and procedures for detecting potential business and tender opportunities through different channels (e.g. online portals, outreach, etc.)

· Building relationships with decision makers within potential client organisations and partners.

· Developing and growing our network of consultants, ensuring Pathways has access to the right knowledge and skills to implement new projects.

· Overseeing the timely delivery of high-quality proposals, submissions and bids across the organisation.

· Oversee the monitoring and evaluating of our business development opportunities.

Communications and marketing:

· Overseeing our communications portfolio including the development of high-quality materials to promote our services and brand to new clients and to reflect best practice in the thematic areas and locations within which we operate.

· Ensuring that our brand reflects Pathways’ values, expertise and the requirements of the global marketplace

· Securing conference opportunities and sustaining general brand development opportunities.

· In coordination with our technical team, ensuring that we maintain our reputation as a thought leader in international development, in particular, on social protection.

· Representing Pathways at relevant senior meetings, conferences and partner and client meetings.

Other:

· Provide effective line management to members of the business development and communications team and external consultants supporting these functions, as required.

· Ensuring compliance of all aspects of business development with relevant policies, regulations and legislation, e.g. GDPR.

· Engaging in other areas of work as determined by the demands of the business and the CEO.

Person Specification

The Head of Business Development should have the following qualifications, skills and competencies:

Essential Qualifications and Skills:

· Relevant undergraduate degree in business, international development or similar.

· Demonstrable and adequate skills and experience in leading business development in the area of international development.

· An enthusiastic entrepreneurial spirit.

· Demonstrable and adequate skills and experience in effectively managing individuals and teams.

· Experience in organization-level leadership positions.

· Excellent interpersonal, time management and communications skills.

· Ability to take initiative and work independently.

· Commitment to social justice, gender equality and women’s empowerment.

· Ability to travel internationally as required.

Desirable:

· Master’s degree

Terms of Employment and Benefits

Recruitment will be at the senior level and is a permanent and full-time post. Along with the basic salary, the successful candidate would receive an attractive package of the following:

· Fulfilling work: work directly in support of some of the world’s most underserved communities and in a dynamic and successful team, in particularly supporting the expansion of social protection systems globally.

· Flexible work: Development Pathways offers employees flexible work hours and part remote working options, with a requirement to work in the London office for at least 2 days per week (currently on Tuesdays and Thursdays)

· Generous time off: recharge with 30-holiday entitlement plus standard bank holidays.

· Travel the World: we expect the successful candidate to travel overseas for work for up to a month in a year.

· Health and well-being provision: access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme and Employee Assistance Programme.

· Commitment to professional development opportunities: we encourage our staff to participate in professional learning and development.

· Provision of a company laptop.

· Working at home benefit

·  Travel to work allowance, and

· Access to Development Pathways’ bonus scheme

How to apply

We invite interested candidates to please apply for the post by including the following:

1. A cover letter explaining why you are applying for this position, and how you would be a good fit for the post of Head of Business Development. Please include your salary expectations in your cover letter.
2. A CV (curriculum vitae) specifying your qualifications, education, and relevant work experience for this role.

Closing date for this post will be 13th December 2024.

Applications should be submitted by email.

While this is a UK based post, we welcome applications from other countries and would be willing to consider a sponsorship visa for the successful candidate.

Applications will be reviewed on a rolling basis and high-quality candidates may be interviewed before the closing date. We retain the right to close this recruitment without notice.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

Applicants, please note the Privacy Notice on our website.

Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilities without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.

About us

 Founded in 2010, Development Pathways has grown into an internationally respected consultancy and advisory organisation, providing high quality consultancies and project management throughout Africa, Asia, the Middle East, and the Pacific, in social protection and broader social policy, socio-economic analysis and research, training and software development services. We have a strong commitment to social justice, gender equality, women’s empowerment and inclusive development. We currently work in a number of countries across Africa, Asia, the Pacific and Latin America.

We currently employ 56 staff across our four offices, who work alongside a global network of trusted consultants. Our four main offices are located in the United Kingdom (London – Sidcup), Kenya (Nairobi), Australia (Sydney) and Jordan (Amman). As an employer, we put our staff first and are committed to flexible working practices and developing our staff’s professional capabilities. For more information about our organisation, please our website.

The Head of Business Development is a key leadership position within Development Pathways. The successful candidate will have overall responsibility for business development. They will lead a small team in London and engage with our offices in Kenya, Australia and Jordan to support and guide them as they engage in business development. The successful candidate will be expected to expand our business portfolio by continuing to engage with current clients but also seeking to enter into innovative areas of new business. They will also contribute to the broader leadership of Development Pathways as a member of our leadership team.

This position will be located in our London office. It is open to high calibre, qualified candidates from outside the UK, as we will be able to provide a visa for those who do not have the right to work in the UK.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.