Information Jobs
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover other administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 05 August at 10am.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through the review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial. Or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment, we would love to hear from you.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Imperial’s Regular Giving and Legacy team is seeking a co-ordinator. For this role you will need to show experience of working in a fast paced, target-driven environment. You will bring outstanding written communications skills, along with strong attention to detail and the ability to work with a wide range of individuals.
This role is a great opportunity for a talented administrator who is looking for a starter role in higher education fundraising, with a view to progressing further in the field.
About us
Imperial’s Regular Giving programme seeks philanthropic support up to £25,000 to advance the work of the university. Primarily, the programme focuses on soliciting support from alumni of the university. The Imperial Legacy team raises philanthropic income from alumni and friends who leave the university gifts in their will.
Both programmes raise funds for a variety of projects across the university including bursaries and scholarships, enhancing the student experience and Faculty level support.
Duties and responsibilities
• Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the Division and with Communications and Public Affairs to draft and send appropriate responses.
• Support Regular Giving and Legacy teams with general administrative and office duties such as booking meeting rooms, organising catering and audio visual facilities.
• Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.
• Support the planning and execution of telethon fundraising campaigns, and direct marketing fundraising appeals, including researching and collating case studies
• Maintain the Regular Giving and Legacy team’s budgets. Ensure budgets are adhered to by reconciling accounts on a monthly basis.
Essential requirements
• Experience of working in a proactive, customer-focused environment.
• Outstanding communications (both written and oral) and interpersonal skills. Ability to communicate effectively and concisely with a range of internal and external audiences.
• Excellent organisational skills and time management.
• Methodical approach to work with outstanding attention to detail.
• Ability to work and communicate with colleagues and senior stakeholders at all levels
Further information
This is a full-time open-ended contract, based at the South Kensington campus. For further information please contact Katharine Palmer.
It is anticipated that first round interviews will be held week commencing 9th September 2024.
Hybrid working may be considered for this role. Staff working in roles that are suitable for hybrid working will normally be expected to work 60% of their time onsite. The opportunity for hybrid working will be discussed at interview.
More information is available on the following web page: Work Location Framework | Administration and support services | Imperial College London
Closing date: 28th August 2024
To apply, please click “Apply Now”.
Our Brand and Marketing team are looking for a strategic and technical expert to develop and lead our integrated social media and digital strategy to improve engagement as our Social Media and Digital Marketing Lead.
You will help streamline our social media planning, community management and reporting, championing best practice across the department, and apply deep understanding and technical know-how to elevate The Trust’s pay-per-click and SEO activity to support brand, fundraising and youth recruitment priorities.
The role is ideal if you have project and campaign management skills; adept at building senior stakeholder relationships to secure buy-in and manage expectations; are comfortable using performance reports and trends data to influence decisions; and agile to leverage reactive social and digital opportunities to advance The Trust’s goals.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Social Media & Digital Marketing Leads?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Social Media & Digital Marketing Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Learning Facilitator
We are looking for an experienced learning facilitator to design and deliver learning programmes utilising high-level people skills, facilitation skills and a coaching approach to ensure entrepreneurs have a transformative and valuable experience.
This is a remote role offering flexible working, with part-time hours considered and an amazing benefits package.
Position: Learning Facilitator
Location: Remote (North & Midlands)
Hours: 35 per week/flexible working, typical hours 9am-5am or 10am-6pm. We would be willing to consider a part-time role for the right candidate
Salary: £31,160 - £34,050 pro-rata (depending on experience)
Contract: 12 months, fixed-term
Closing Date: Thursday 8th August at 9:00am. We are shortlisting on a rolling basis and they role may close sooner than advertised
Interview Date: Friday 16th August
The Role
This crucial role provides the interface between the organisation, stakeholders and the entrepreneurs, providing a learning experience that meets entrepreneurs where they are at, helping to reveal what they don’t know and explore, and develop, what they do.
You will design, plan, and recruit social business leaders for high quality learning programmes, supporting them to start, develop and scale organisations that have social benefit whilst also contributing to their personal development as leaders of change.
This is a remote based role, requiring working from home approximately 50-70% of the time per year with travel in the North/Midlands regions of approximately 30% per year.
About You
With knowledge of the social enterprise, charity, and business sector, you will be able to curate and tailor learning programmes to meet the needs of each cohort. You will have the ability to engage with programme contributors, and design and deliver high-level themed interactive sessions to meet those needs. You will have an awareness of different learning styles and be able to adapt learning sessions to meet those needs.
You’ll have a track record of supporting leaders and/or their ventures to thrive through interventions such as coaching and innovative workshops, experience in producing digital content to support similar aims and knowledgeable about different (social) enterprise business models.
You will succeed in the role if you believe in the potential of social entrepreneurship to create social change and are willing to work collaboratively as part of a fun yet focused team.
About the Organisation
Helping 1,000 people a year develop the skills, strengths and networks they need to tackle society’s biggest problems, the charity run courses that equip people to start, scale and strengthen organisations that make a positive difference. This is not a traditional school, learning is inspiring, action-based and accessible, supporting people in other ways too, such as funding and mentoring.
Working here is engaging, exciting and demanding. If you are someone who enjoys creating solutions and contributing your ideas, you’ll enjoy working here.
Benefits include:
- 25 days’ annual leave (pro-rata) + UK bank holidays
- 5% employer contribution to your pension
- Learning & development opportunities
- All staff have access to Wisdom, an employee wellbeing app
- Opportunities to train in First Aid and Mental Health First Aid
- Wellbeing initiatives hosted by our Wellbeing Committee
- Free eyecare vouchers
- Regular online socials & weekly catch-ups
- Team away days twice a year
- Flexible working is welcomed!
- Teams based around the UK (as well as in India)
- Cycle to work scheme
- Annual season ticket loan
If you require any reasonable adjustments during the recruitment processes, including assistance with reading this page, please let us know
The organisation is committed to eliminating discrimination and actively encouraging diversity amongst the workforce by developing a staff team that mirrors the rich diversity found in the student population. The charity will not discriminate with reference to age, gender, sexual orientation, race, colour, religion, marital status or disability. However you identify, we would like to hear from you. In this commitment to continue to diversify teams, freelance staff and programmes.
You may have experience in other areas such as Learning, Learning and Development, Teaching, Learning Facilitator, Learning and Development Facilitator, Teaching Facilitator, Learning Programme Facilitator, Programme Facilitator, Education Facilitator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Unfortunately, due to our limited capacity we are unable to provide feedback to candidates not shortlisted for interview.
The RBL are committed to a significant expansion of Recovery Services, including an increase in the number and diversity of Recovery Programmes; delivery of Team UK to the Invictus Games; and the introduction of community follow-up programmes.
We are looking for a highly motivated individual to join the Recovery Services Team, as our Recovery Support Team Leader. This position has been introduced to lead and manage our team of Recovery Support Officers, and in doing so, ensure our beneficiaries receive the best possible support.
You will be required to pro-actively identify where support is most needed and ensure Recovery Support Officers are effectively positioned to provide wrap around support and effective signposting to appropriate Recovery Pathways and Services. You will also be required to support at Recovery events, nationally and internationally where required, which may include extended periods away, weekends and out of hours support.
This will be a highly rewarding role and you will be fully supported in gaining a full understanding of Recovery Service Programmes and the pathways that are available to beneficiaries, both internally to RBL and externally.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The role is based at the RBL’s Battle Back Centre, but you will also be supporting programmes which are delivered nationally and internationally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you passionate about making a difference and building strong relationships? As a Relationship Fundraiser, you'll play a vital role this charity's mission to support regional fundraising strategies, acquire new supporters, and deliver outstanding stewardship. This health charity is looking for someone who thrives in a dynamic environment and is eager to drive impactful fundraising initiatives.
Position: Relationship Fundraiser - Temporary approximately 6 months
Location: Home-based, with regular travel across Wales and West Midlands
Salary: £17.47 - £18.63 per hour
Your Role and Responsibilities:
As a Relationship Fundraiser, you will:
- Develop and Deliver Plans: Work with your manager and teammates to create and implement an annual plan and income budget, fostering long-lasting and meaningful relationships with supporters across your region.
- Maximise Income: Promote regional fundraising across the organisation and externally, ensuring maximum income generation.
- Stewardship Excellence: Provide strategic stewardship interventions to ensure loyalty, repeat support, and income delivery.
- Pipeline Development: Proactively seek out, develop, and maintain partnerships and relationships with key supporters to meet new business and income targets.
- Creative Collaboration: Work with Locality Impact and volunteers to deliver awareness and income generation opportunities locally.
Our Mission and Vision:
Join this health charity in their mission to support regional fundraising efforts and deliver exceptional stewardship. By fostering meaningful relationships and driving income generation, you'll be a pivotal part of our vision to create lasting positive change.
What We're Looking For:
- Fundraising Experience: Experience in undertaking and initiating fundraising activities and events.
- Communication Skills: Excellent communication skills and the ability to represent the organisation professionally.
- Flexibility: Ability to work flexibly with regards to working patterns and duties.
- IT Proficiency: Basic proficiency in industry-standard IT systems (e.g. Microsoft Office).
- Commitment to Values: Demonstrate an understanding and commitment to our corporate values and the principles of equal opportunities and diversity.
- Willingness to Travel: Willingness to travel regularly and occasionally stay overnight.
Apply Today! Take the next step in your career and become part of a team that values your contribution and supports your growth.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth. Inspired by Catholic Social Teaching, we aim to build confidence and self-esteem, promote aspirations, broaden horizons, and help our beneficiaries to improve life chances for themselves, their families, and their communities. Our programmes include academic activities and education support; one-to-one coaching and mentoring; skills development; and positive and well-being activities.
Pivotal to the success and delivery of the Centre’s programmes is our Fundraising Team's work to fund our programmes.
Overall Purpose of Role
The Corporate and Individual Donor Manager will play a leading role in driving our fundraising strategy, cultivating and maintaining relationships with corporate partners and individual donors to secure vital funding for our programmes. This role demands a strategic thinker with exceptional communication skills and a proven track record in donor management and fundraising.
Key Duties & Responsibilities
Corporate Donor Management
- Develop and implement a targeted corporate fundraising strategy to significantly grow corporate donations.
- Identify and research potential corporate partners, aligning their CSR objectives with the mission of The Baytree Centre.
- Create compelling proposals and presentations tailored to corporate donors, highlighting the mutual benefits of partnership.
- Establish and nurture relationships with key decision-makers within corporations, ensuring ongoing engagement and support.
- Plan and execute corporate fundraising campaigns and events to drive donor engagement and increase contributions.
- Collaborate with the Communications Manager to create bespoke corporate sponsorship packages and marketing materials.
- Monitor and evaluate the success of corporate fundraising activities, adjusting strategies as necessary to achieve targets.
Individual Donor Management
- Develop and execute a strategy to grow individual donations, including major gifts, regular giving, and one-off contributions.
- Identify and engage potential individual donors through research, networking, and targeted outreach.
- Craft personalised communication plans to build strong, long-term relationships with individual donors.
- Organise and manage donor recognition programmes and events to acknowledge and celebrate donor contributions.
- Create and launch innovative fundraising campaigns, leveraging digital platforms and social media to reach a broader audience.
- Develop and distribute impactful fundraising appeals and newsletters to inspire and retain individual donors.
- Analyse donor data to identify trends and opportunities for growth, providing regular reports to senior management.
General Responsibilities
- Collaborate with internal teams to ensure a cohesive approach to fundraising and donor engagement.
- Stay informed about fundraising trends and best practices, incorporating this knowledge into fundraising strategies.
- Provide regular performance reports and updates to the senior management team.
- Ensure compliance with fundraising regulations and ethical standards.
Person Specification
- Knowledge and experience in working with the corporate sector
- Proven experience in corporate and individual donor fundraising, preferably within the charity sector.
- Strong understanding of the fundraising landscape and donor management principles.
- Excellent communication, presentation, and interpersonal skills.
- Ability to build and maintain effective relationships with a diverse range of stakeholders.
- Strong organisational and project management skills.
- Proficiency in using fundraising databases and CRM systems.
- A proactive, results-oriented approach with the ability to work independently and as part of a team.
- Passion for the mission and values of The Baytree Centre.
The client requests no contact from agencies or media sales.
Merstham Community Facility Trust (MCFT) was established as a charity in 2006 with the aim to “Support, Empower and Connect” the residents of Merstham to improve their quality of life and to increase the opportunities available to them by providing equal access to provisions and opportunities.
Purpose of job
The purpose of this role is to recruit, support, retain and develop volunteers and help lead volunteers gain additional skills that benefit our community as a whole. You will ensure that each project has sufficient volunteers and at least one lead volunteer with the skills necessary to ensure the projects are successful and meet their outcomes and impacts. Work with MCFT’s Project Lead post holder to help upskill our lead volunteers with the aim of projects being community managed by lead volunteers with support from MCFT rather than managed and led by MCFT staff.
We are keen to ensure that we retain our volunteers and that they have the opportunity to gain new skills and attain their goals. The Volunteer Coordinator is responsible for developing a suite of accredited and informal qualifications, skills and knowledge to help our lead volunteers manage projects or move our volunteers and lead volunteers into paid work should they chose to move on. This role will also arrange regular informal volunteer social activities and recognition opportunities.
Please refer to the document attached below for the full job description.
Please include a personal statement as part of your application, you should refer to the Person Spec to demonstrate the skills and experience you will bring to the role.
The client requests no contact from agencies or media sales.
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
The Programmes Assistant within Programmes will provide efficient, flexible and proactive administrative and organizational support to the Director of Programmes and to the two Deputy Directors (Programmes and Advocacy). He/ She will be responsible for the Director of Programmes’ diary management, for organising various internal and external meetings, including meeting agendas, setting up translations and minute taking, as well as, providing follow up summary notes and action trackers. This will include the Programme advisory group meeting, countries Board meetings, Programmes regular meetings and many other various meetings within Programmes.
The Programmes Assistant will also support the Director of Programmes and Deputy Directors to design presentations, develop dashboards, manage excel sheets, etc.
Candidates must have the right to live and work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Royal Museums Greenwich comprises the Royal Observatory, Cutty Sark, National Maritime Museum and Queen’s House. We are also home to The Prince Philip Maritime Collections Centre and the Caird Library and Archive. Together we’re dedicated to enriching people’s understanding of the sea, the exploration of space, and Britain's role in world history.
This is an exciting time for Royal Museums Greenwich. Having experienced a strong recovery after the covid pandemic, we are transforming our site, beginning with the National Maritime Museum, where a project is already underway to make essential improvements to the glass roof glazing of the central court area. A more substantial project is being developed to renew and transform the Royal Observatory.
To support this, the finance and procurement team is in a period of growth, and over the last couple of years we have been focusing on budgeting, forecasting and providing high quality management information to the organisation. We have also strengthened our financial controls.
We are looking for a passionate interim Head of Finance to lead and provide high quality support to the finance function for 18 months while the permanent Head of Finance is seconded to a change programme.
The Interim Head of Finance will sit on the Senior Leadership team and participate in the decision making at the museum. They will also lead on providing financial support to the major capital projects and to the Trustees on financial matters, especially the Audit Committee.
Your key responsibilities will include:
· Leading on budgeting and forecasting for the organization;
· Delivering a strong customer-facing business partnering function, providing a high level of financial analysis;
· Overseeing the process to produce the annual statutory accounts, leading on the relationship with the NAO and other key stakeholders;
· Managing, motivating and developing a medium sized team.
The successful candidate will be a fully qualified accountant with experience gained in the Charity, Commercial or wider Public Sector. You will be analytically-minded with excellent organisational and project management skills. We are looking for someone who is eager to learn, flexible in approach but firm when necessary, who can work on their own initiative and thrives when thinking and acting proactively. You be able to communicate complex financial information to stakeholders and possess the ability to influence and build rapport with a range of finance and non-finance persons across the organisation. Enthusiasm for the sector is a must.
Over the next two years we also have a unique opportunity to replace our finance systems which will allow us to become even more efficient. The outcome from this project will allow us to streamline a lot of our processes and more easily provide high quality, timely management information.
For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas via the Allen Lane agency website,
We will be assessing applications as we go and reserve the right to close the process early. As such we thoroughly recommend an early application.
We have an exciting opportunity for a Caseworker to join the team in Thames Valley, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based Berkshire.
As a Caseworker you will be:
- Effectively manage a caseload.
- Ensure each victim receives an individually appropriate tailored support and information service.
- Undertake risk and needs assessments.
- To follow relevant safeguarding policies and procedures.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice system.
- Identify barriers to individuals accessing our services.
- To work alongside a team to reflect the diverse community.
- Develop and maintain effective working relationships and promote effective communication between staff and stakeholders.
- Maintain accurate and confidential case records.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services.
- Using generic IT applications competently.
- Understanding and practical application of equal opportunities and diversity and inclusivity.
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- Maintain professional boundaries.
- Knowledge and understanding of the requirement for confidentiality.
- A successful track record of building effective working relationships across internal and external stakeholders.
- Experience of managing a caseload.
- Experience of outcome focused working.
- Knowledge of risk and needs assessment framework
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Southampton Care Team - This role covers Southampton and surrounding areas, covering parts Dorset, parts of Hampshire, parts of Wiltshire and the Isle of Wight
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Southampton Care Team.
Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Marketing & Communications Manager
Department: Marketing & Communications
Responsible to: Director of Marketing, Fundraising and Communications
Responsible for: Senior Communications Officer
Salary range: £55,000 - £60,000 per annum
Hours of work: Full time 36 hours per week, majority on site. Also happy to consider applications from candidates looking to work 3 days a week on site.
Location: Putney, South West London
Closing date: Friday 26th July
Interview date(s): Friday 9th August
What we can offer you:
- 27 days annual leave (excluding bank holidays)
- Free on-site parking
- Continuous Professional Development
- Pension scheme
- Blue Light Card and Discounts
- Employee Assistance Programme (EAP)
- Flexible working
- Yoga, Zumba running club and other Wellbeing Programmes
Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.
We are proud of our accreditation as ‘Leaders in Safeguarding’ and are on our journey to achieve the nursing accreditation ‘Pathway to Excellence’.
We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.
We have a passion for learning and development and supporting our staff through their career journey within the RHN.
About you
A fantastic opportunity has arisen for a Marketing and Communications Manager to be responsible for the marketing and external communication of all RHN services and charitable activity. This is a specialist marketing and communications role and your primary focus will be on developing and running marketing campaigns, producing promotional materials and identifying opportunities for growth. Specifically, the RHN wishes to increase growth and income through marketing to commissioners, referrers, families, clinical networks, partners, funders and all external media to maximise the impact of targeted marketing campaigns. The RHN has ambitious plans to grow its profile and a key part of achieving this is by targeting marketing collateral to key audiences.
With outstanding interpersonal and writing skills, we are looking for candidates with demonstrable experience of working in a marketing communications role and implementing effective marketing campaigns across a range of channels, ideally within a complex organisation or healthcare setting. Candidates must have experience of developing creative and innovative marketing and communications campaigns as well as have the ability to manage conflicting priorities and effectively managing multiple projects simultaneously. Excellent problem solving skills are also essential along with strong organisational and planning skills, as well as experience of budget management.
This is a full-time position but we are also happy to consider applications from candidates looking to work a minimum of 3 days a week, ideally all 3 on site.
To Apply
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the RHN Resourcing team will be treated as our own and as such no fee will be payable.
Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.
The client requests no contact from agencies or media sales.
Join Demelza's Events Team and be a part of our bespoke and challenge events, from Bubble Rush to London Marathon and our Demelza to Demelza cycling challenge, there are a variety of events to get involved in.
We are looking for someone with events experience, ideally within a fundraising setting, with good organisation skills and attention to detail. This role will help support many fundraisers who are taking on their own challenge to raise funds for Demelza as well as organising some of our bespoke events.
We deliver extraordinary care to extraordinary children facing serious or life-limiting conditions, providing support for all the family.
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/img_001_2017_01_03_02_31_39_pm.jpg)
The client requests no contact from agencies or media sales.