Information jobs

Job Title: Head of Advice, Information and Family Support

Location: This is a remote role, though quarterly travel to London will be required.

Reports to: Director of Service Transformation

Salary: £45,000

Working hours: 36 hours to incorporate On-Call Support

Contract Type: Permanent
 

Role Overview

We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.

You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.

Key Responsibilities

Strategic Leadership and Service Development

• Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
• Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
• Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.

Commissioning and Partnership Engagement

• Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
• Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.

Service Management and Quality Assurance

• Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
• Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
• Ensure compliance with relevant legal, contractual, and safeguarding requirements.

Team Leadership and Culture

• Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
• Promote reflective practice, supervision, and professional development across the service.

Family and Community Engagement

• Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
• Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.

Person Specification

Essential

• Substantial leadership experience within family support services, children’s services, or similar community-based roles.
• Proven success in working with commissioners and securing service contracts or grants.
• Deep understanding of the needs and challenges faced by families of disabled children and young people.
• Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
• Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
• Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.

Desirable

• Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
• Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
• Experience influencing policy or service planning at a local or national level.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.

Are you a highly skilled and experienced professional looking to lead our Information Security Governance, Risk, and Compliance in one of the UK's largest charities?

About the role

Our vision is to embed robust governance, risk management, and compliance frameworks across the organisation, ensuring British Heart Foundation (BHF) is secure and resilient in the future. As our Head of Governance, Risk, and Compliance (InfoSec), you’ll play a pivotal role in making this vision a reality.

You’ll be responsible for providing strategic guidance, oversight, and management of the GRC functions within BHF, being able to clearly communicate with and influence key stakeholders across the business. Reporting directly to the Head of Information Security, you’ll lead initiatives to build a strong security culture, ensure compliance with relevant laws and standards, and manage information security risks.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF, we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

We are open to applicants with a wide range of backgrounds and experience, who can demonstrate excellent stakeholder management skills alongside solid analysis skills.

You'll have excellent influencing and communication skills (both written and verbal), able to work with stakeholders holders across the business, and at all levels. You’ll also have previous experience of leading change and challenging assumptions. Being able to build, plan and deliver against is essential in this role.

You’d benefit from experience information security, particularly focused on governance, risk, and compliance. You’ll also have a solid understanding of the NIST CSF 2.0, PCI DSS, and Cyber Essentials Plus. Leading the development and implementation of information security governance frameworks.

In this role you will be responsible for:
• Conducting risk assessments, identifying, assessing, and mitigating information security risks
• Ensuring compliance with relevant laws, regulations, and standards
• Promoting a strong security culture within the organization through training programs and awareness campaigns
• Managing and mentoring a team, fostering a positive and collaborative work environment
• Developing and maintaining metrics to measure the effectiveness of InfoSec activities

About us

At British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia, and the conditions that cause them, to find answers fit for 21st-century challenges. We are independent, have more than fifty years of breakthroughs under our belts, and we won’t stop until we beat heartbreak forever.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

Interviews will be held, in person, at our London offices, and will include a short presentation. 

How to apply

It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

About us

SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

In this exciting role, you will provide pro–active emotional, practical information, advice and advocacy support for male and non-binary survivors who have experienced any form of sexual violence.

As our Sexual Violence Caseworker, you will ensure survivors are aware of their social welfare rights, options and entitlements and assist them in accessing key services such as social services, housing, and benefit agencies.

Please see attached Job Description and Personal Specification for more information.

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each of the requirements in the person specification and outlines your motivations for applying.

Closing date: Sunday 27th April 2025 at 11.30pm
Shortlisting for Interviews: Week beginning the 6th of May. The interview will be held remotely via Teams or Zoom.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

*This role can be either hybrid working in London (minimum 4 days per month in the office) OR homebased. Both locations require travel around the UK.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The External Training Manager will work with internal subject matter experts to develop and implement our programme of external training which is aimed at building knowledge of older people’s options when experiencing financial hardship.

Our training is aimed at professionals and trusted intermediaries working in the commercial, statutory and not for profit sectors. Our ambition is for everyone who works with older people to know what older people may be entitled to, how to support them to claim and where to get further help. 

You should have extensive experience of designing and delivering training to a range of audiences, along with experience of developing resources and of training evaluation. Knowledge of how to ensure training is inclusive and accessible, along with excellent communication and relationship building skills is essential. Prior knowledge of financial hardship topics relating to older people is not required, as you will be working with subject matter experts. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.

Salary Information:

The salaries below are full-time (35 hours per week) and will be pro-rated if part-time. 

London based: £46,227 per year 

Homebased: £41,607 per year 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. 

Closing Date: Monday 21 April 2025, 11:59pm

LOCATION: Derby

RESPONSIBLE TO: Head of Operations

HOURS: 37.5 hours per week (can be worked flexibly)

SALARY: £26,686

CONTRACT: 12 months

About You.

We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems, with a focus on operational efficiency and scalability. This role combines oversight with hands-on execution, ensuring our data, reporting tools, and IT infrastructure support business growth and team productivity. The Data and IT Lead will collaborate closely with leadership and team members to implement data-driven insights, improve reporting workflows, and ensure our IT infrastructure aligns with organisational needs.

Purpose of the role:

• To be the first point of call for all Data and IT queries & processes.
• To lead on identifying data needs and implementing systems, solutions and training across the organisation.
• To lead on identifying and implementing improvements in IT across the organisation.

Main duties and responsibilities:

Data Management & Reporting:

• Oversee data collection, storage, and processing, ensuring data quality, integrity, and compliance.
• Manage and optimise Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
• Develop and maintain data reporting tools to support business needs, including custom reporting solutions and analytics.
• Work closely with the team to identify key metrics, creating dashboards and visualizations to track performance.

IT Systems Management:

• Lead the selection, implementation, and integration of IT systems and tools that support our operations.
• Ensure data security protocols, system access controls, and backups are in place and in line with best practices.
• Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
• Plan for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.

Process Improvement & Automation:

• Identify opportunities to streamline processes through automation and improve workflows using Airtable and other tools.
• Develop, document, and implement best practices and standard operating procedures for data and IT management.
• Conduct regular reviews and audits to identify and implement process improvements.

· Lead on the review of data and IT policies and procedures.

Collaboration & Support:

• Work closely with other teams to understand their data and IT needs, providing guidance and support.
• Train team members on data management and reporting tools, helping to build a data-driven culture.
• Support project management initiatives by providing IT solutions and managing data resources.

Other

• Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
• Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures

Person Specification:

Foundational Values

• Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
• Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
• Actively seeks opportunities for development, applying new knowledge with humility and creativity.
• Understands the importance of providing others with support to make decisions and grow.

Core Competencies

• Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
• Demonstrates advanced proficiency in Microsoft Office tools, leveraging them for complex tasks and mentoring others.
• Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
• Comfortably adapts to change, manages multiple priorities effectively, and remains flexible in evolving environments.
• Identifies problems independently, provides effective solutions, and takes initiative when required.
• Builds strong relationships, communicates clearly, and collaborates effectively with diverse stakeholders.
• Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
• Respects and works effectively with individuals from diverse backgrounds and cultures.

Role Specific Skills

• Proficient in database management, data analysis, and visualisation.
• Solid understanding of IT infrastructure, security protocols, and cloud solutions.
• Strong project management and organisational skills.

What we offer as an Employer

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Competitive pension scheme.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.

Contract: Permanent, full time
Salary: £36,361 - £48,199 p/annum
Location: Burford, Oxfordshire / Hybrid – 2 days a week
Closing date: 20th April 2025

Working within our Information Systems directorate means that you are joining a dedicated team of professionals who work together to ensure the confidentiality, integrity and availability of our information, data and IT services. Although this is a solo role within cyber security, you will collaborate with other colleagues within the to ensure the organisation is doing all it can to remain secure and effective.

Using your expert knowledge for Information Cyber Security, your main responsibilities are to maintain an awareness of current threats and events and advising Blue Cross on the implications as such. You will take the lead on continuing our progress to develop an effective security culture across our technical and non-technical business functions.

The ability to build relationships is key to this role therefore our Information Security team work hybrid where you will be based in our Oxfordshire offices two days per week, with three working from home.

About you

You will have a strong understanding of ISO27001 concepts and methodologies qualified to at least level of Certified in Information Security Management Principles (CISMP) (or equivalent) enabling you to hit the ground running and contribute towards our on-going risk management improvements.
 
We are looking for an analytical thinker with logical reasoning skills and the ability to find solutions in challenging situations. Your ability to communicate and present complex technical information tailored to the needs and interests of others, enables you to gain commitment of all stakeholders to make changes which could have a major and/or lasting impact.
 
 Knowledge, skills, and experience

• Knowledge of security architecture principles and processes
• Awareness of key relevant legislation including General Data Protection Regulation (GDPR), Data Protection Act 2018, Data Privacy Act, Computer Misuse Act
• Knowledge of Windows operating systems
• A basic understanding of foundational networking principles (e.g. IPV4, IPv6, TCIP/IP, DNS)
• Strong technical experience across Firewalls, SIEM tools, vulnerability scanners, network devices and IAM systems
• Experience of vulnerability scanning tools/vulnerability management
• Risk assessment and/or problem management experience
• A full driving licence with the ability to travel to remote sites and supplier locations

 Desirable qualifications, skills, and experience

• Information Security qualification such as CISA, CISSP, CISM or COMPTIA Security+
• Technology security certified qualifications (e.g. Microsoft AWS or Cisco Professional/Associate)
• Experience of working in a third sector/not-for-profit environment
• Demonstrable understanding of Microsoft 365 environment
• Demonstrable understanding of Multi Factor Authentication technologies

Blue Cross Benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers

Team: Volunteering, People Engagement and Inclusion

Location: Home based

Work pattern: 35 hours per week, 9am-5pm

Salary: Up to £48,444.39 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our People MI and Data Lead:

• this role plays a critical part in bringing several key aspects of activity together to support the overall Directorate and their customers to deliver an effective, informed and forward-thinking people and culture team
• responsible in further developing a suite of management information that People and Culture colleagues and customers can use to accurately make decisions to drive continual improvement and cultural change
• facilitating great conversations and supporting decision making around planning, dependencies and impact of activity

About the People and Culture Directorate:

This is a new role that engages across the whole People and Culture directorate, supporting the leadership and management teams within HR, Learning and Development, Safeguarding and Wellbeing, Reward and Talent and Volunteering, People Engagement and Inclusion in developing great people practices.  

What we’re looking for in our People MI and Data Lead:

• previous experience gained within a Management Information Data analysis role
• experience of using a continuous improvement methodology and root cause problem-solving using data
• experience of working in a volunteer led organisation or using analytics to inform people strategy and planning
• previous partnering experience or ability to demonstrate ability to work with key stakeholders and draw on insight from others to make recommendations
• able to operate inclusively, recognising difference and working to adapt ways of working for those who are neurodivergent or have specific requirements in working with data
• expertise in People systems, Excel, Power BI and other reporting tools

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 18 April 2025

Video screening questions: 28 – 02 May 2025

Virtual interview date: w/c 12 May 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. 

If successful, your recruitment journey will include:

1. anonymised application form
2. video screening questions
3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Hours: 21 – 35 hours. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments.

Contract: Permanent

 Responsible to:  Information & Advice Manager

Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy.

Salary: £28 – 32,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Work as part of a team giving great support to local older people

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing. 

We currently have an excellent opportunity for an Information & Advice Advisor / Officer to join the team.  The role will include:

· Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.

· Providing Information & Advice on other topics older people require support with.

· Working across the areas of our Information & Advice service areas as needed – including our first contact helpline, welfare benefits and Advice Extra.

· Providing support via home visits, over the phone and in community settings.

We are looking for:

- Excellent administration, IT and communication skills with a real will to work with and support older people.

- A proactive, flexible and positive approach with a close eye for detail and good basic numeracy skills.

- Experience in working with older or vulnerable people or in a health, social care or voluntary organisation role desirable.

- Experience of working in an Information & advice role, in particular welfare benefits advice work highly desirable.

Access to a car is required.

Click apply to be taken to our website for full information and how to apply.We will interview as and when suitable applications are received. 

The Royal Drawing School, an independent, not-for-profit charity aims to raise the standard and profile of drawing through teaching and practice. It is one of the few institutions in the world offering in-depth quality observational drawing tuition for adults and children of all ages and abilities.

The School is looking to appoint an IT Operations Manager (permanent, part-time 3 days per week) to assume overall responsibility for the Schools IT operations and support. The role will be managing first-line to third-line technical support, and the resourcing and development of the IT helpdesk to support 55 staff (including remote working staff). The IT Operations Manager is also responsible for ensuring optimal network infrastructure for all departmental IT applications and services across the School, including end-user computing.

The Royal Drawing School is committed to equality, diversity and inclusion and we welcome and encourage applications from everyone.

About this role

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Turn2us E-learning resource is a key project aiming to equip non-professional advisers with the knowledge and tools they need to effectively support people experiencing financial insecurity.

Our e-learning project is still young. While the initial key courses are already live, there's significant potential for the right candidate to make a substantial impact on its further development and expansion.

You’ll also be working with our benefits experts and communications team to create high quality information content for a variety of platforms and mediums.

About you

You will have someone with experience in the creation of varied and high-quality digital and print content both written and visual, in particular e-learning courses, as well as a passion for developing a deep understanding of our users and their needs.

The ideal candidate can work independently and manage their own time to hit project deadlines. You will enjoy working as part of a small team but will also be able to work across the whole organisation to develop new content. You have great communication skills and are comfortable working with users, community groups and other stakeholders to discover their learning needs.

Please read the Information Officer (E-learning and Content) Job Pack on our website for further information.

Please let us know if you will require any special provision as a result of any disability should you be called for interview.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

In this role, you will be responsible for the support, secure configuration, administration and development of the Microsoft 365 platform, including SharePoint, OneDrive, Teams, and other integrated systems.

The ideal candidate will:

• Be confident in leading the Gallery on all Microsoft 365 technologies.
• Have strong troubleshooting skills to resolve application and user issues.
• Advocate for and champion improvements in the M365 environment.
• Have a keen interest in emerging technologies that can enhance Gallery performance and productivity.

For more information, find attached the full job specification and the benefits we offer!

Technology Manager

Location: Cheam, Surrey (on-site, flexible working considered)

Salary: £52,000-£54,000 per annum

Hours: Full time – 35 hours per week

Department: IT

Job Type: Full time

Contract Type: Permanent

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Technology Manager who will work to support all colleagues across the Charity. Reporting to the Director of Finance and Resources, you will play a key role in ensuring that the Charity’s technology infrastructure gives staff all the support they need to deliver our objectives.

This role manages a small in-house team, as well as overseeing the procurement and management of our IT infrastructure, managing external suppliers, and supporting colleagues in identifying opportunities for continuous technological improvement. A key remit is also to work with the HR team to identify and deliver any technological training needs.

To be successful in this role, you will be experienced in using MS Dynamics, PowerBI and a CRM in a charity context. You will also need to have hands-on experience of managing office networks and an IT helpdesk. You will have managed IT and data systems and Microsoft ecosystems, and you will have broad knowledge of cloud-based systems including Microsoft Azure, InTune and Amazon AWS.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11:59 pm on 27 April. Interviews will be held w/c 5 May. Please let us know in your covering letter if any dates that week would be difficult for you.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

You may have experience in the following: IT Manager, Technical Manager, Tech Lead, Technical Project Manager, IT Operations Manager, Technology Lead, Systems Manager, IT Vendor Management, IT Service Integration, IT Infrastructure, Network and Cloud Management and Cybersecurity, etc.

REF-220928

Compliance and Information Governance Officer
Based: Birmingham, B15 1LZ
Salary: £32,515 per annum
Hours: 35 per week
Contract: Permanent

Are you passionate about compliance, governance, and data protection? Do you thrive in a role that requires attention to detail, strong organisational skills, and the ability to work across multiple areas of governance and information security?

As a Compliance & Information Governance Officer, you'll play a key role in ensuring Midland Heart and its legal entities comply with all relevant laws, regulations, and governance frameworks. You'll also support our Data Protection Manager in implementing and monitoring robust Information Governance and Data Protection systems across the business.

Responsibilities include but are not limited to:

• Assisting with the organisation of Annual General Meetings, including distributing papers, travel arrangements and expenses payments.
• Supporting the preparation of reports and papers, including Audit & Risk, Information Security Forum and Data Protection.
• Provide advice and guidance on Data Protection related matters to internal stakeholders.
• Support the response process to rights requests, third party requests for personal information, personal data breaches and other related enquiries from the business.

What We're Looking For:

• Knowledge of Data Protection and/or Corporate Governance practices, evidenced in CV and covering letter through either: A) previous experience of delivering Data Protection and/or Corporate Governance activities, or B) a strong desire to pursue a career in Data Protection / Corporate Governance.
• Previous experience in a consumer relations role (e.g. account management or complaints management).
• Experience of delivering a range of administrative tasks.
• Experience of producing business reports.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Closing Date:14 April 2025

Interested?

Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Cover Letter which highlight your suitability against the above criteria.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll provide information and direct support to people with Parkinson’s and their families on welfare benefits and employment issues through specific case work and advice.

You’ll support Parkinson’s UK Advisers with issues relating to welfare benefits and employment and you’ll take a lead role in ensuring knowledge and resources in this area are up to date and relevant.

What you’ll do:

• Provide accurate information on all aspects relating to welfare benefits and employment issues.

• Work as part of a specialist team, take a lead role in keeping abreast of developments in the field.

• Provide direct support to people affected with Parkinson’s and their families on welfare benefits and employment issues in line with service guidelines.

• Provide information, support and training on welfare benefits and employment issues relating to those with Parkinson’s to Parkinson’s UK colleagues.

• Ensure that the responses made to enquiries and referrals are delivered within agreed protocols and procedures and provide a professional service at all times. Including maintaining accurate and timely records in line with service procedures.

What you’ll bring:

• Proven experience in an information and advisory setting benefits and employment related 

• Substantial proven experience in working with people on resolving benefits and employment related issues (at least 1 year of experience within the last three years) 

• Experience of supporting people within a tribunal setting 

• Excellent knowledge of welfare benefits, universal credit and current welfare reforms and experience of carrying out benefit calculations 

• Ability to cope with challenging or emotional enquiries and clients and to work in an empathetic way with a strong customer-orientated approach 

• Experience of operating in a modern digital workplace with experience of online case management systems and an understanding of the importance of data quality 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Interviews for this role will be held on 1st May 2025.

The successful candidate will be required to: 

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on Saturdays and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.