Information Governance Manager Jobs in Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Quality Manager within our Survey Coordination Centre in our Service Delivery team. This is a part time, fixed term contract role. You will need demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems as well as demonstrable experience of translating complex quality concepts into clear, actionable plans. You will need to have demonstrable experience of coaching and training team members on quality processes, as well as demonstrable leadership skills.
Salary: £40,708 - £46,523 per annum, pro rata
Contract period: Fixed term contract - 12 months
Job Type: Part time (30 hours)
Reporting to: Head of Survey Coordination
Team: Service Delivery
Location: Oxford / hybrid working (up to full time from home - must be based with the UK)
In this role you will:
- lead on the development and implementation of the quality management system in the Survey Coordination Centre. You will play a vital role in driving quality and operational efficiency through the application of recognised improvement methodologies.
- In this role you will:
- Lead the analysis of current processes to identify gaps and areas for improvement and optimisation within the Survey Coordination Centre
- Work on the quality control process for outputs, ensuring accuracy and completeness.
- Implement quality assurance standards and procedures to maintain the integrity of outputs, ensuring that all standards and procedures abide by Picker’s Quality Assurance and Information Security Management System, including ISO 20252.
- Implement record-keeping and documentation practices, utilising Picker’s software packages as appropriate (including but not limited to Microsoft Office and Click Up)
- Prepare and present regular quality assurance reports to senior management, highlighting key findings and areas for improvement.
- Lead process improvement initiatives using recognised methodologies (such as Lean or Six Sigma) to identify areas for improvement and develop solutions that drive efficiency, quality, and customer satisfaction.
About you
You will have:
- Demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems
- A thorough understanding of quality management principles, methodologies and best practices.
- Demonstrable experience of translating complex quality concepts into clear, actionable plans
- Experience of coaching and training team members on quality processes, assessing learning outcomes and monitoring progress
- Experience of conducting reviews and audits of project work to review quality standards
- Demonstrable leadership skills, with the ability to engage team members and lead change.
- Excellent oral and written communication skills, using a variety of media
- Empathy with Picker and its aims
- Educated to degree level or equivalent professional experience
This is a summary of the job description. Please review the full job description on our website.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone. We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days annual leave, increasing to 30 days, plus eight public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Season ticket loan scheme
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
The Destitution Project (DP) is a dynamic and well-respected charity at the forefront of refugee and asylum seeker support in Bolton, Greater Manchester. Proud recipient of the 2020 Queen's Award for Voluntary Service! As DP’s Operations and Development Manager, you will provide overall leadership and management for the drop in and casework operations, staff and volunteers. This will include attending and being responsible for oversight at the Wednesday Drop-in and liaising with service providers and partner organisations.
Our Wednesday Drop-in offers a safe, welcoming space for people to meet and mix. We provide a hot meal; food parcels for asylum seekers; clothing and household goods and much more. Our Casework Service provides information and support face to face at the Drop-in and remotely through the week to first time applicants; refugees newly granted Leave to Remain and refused asylum seekers.
Our service is delivered by a passionately committed team of three staff members (part-time) and a volunteer core of thirty including 6 trustees. A few of the Team have been with the Project since its foundation as an independent charity in 2015; others have joined along the way, some having initially come to DP as service users themselves. People with lived experience are central to everything we do, not just as service users, but as staff, volunteers and trustees.
You will work closely with DP’s Trustees and the DP Coordinating Committee to ensure smooth service delivery; develop and implement DP’s long-term strategic plans and, via consultation and feedback, build resilient services and activities that meet service users’ needs and help enhance the local community. This will include building relationships in the community and representing DP at events and via external networks.
You will have experience of:
• Managing and supervising the work of teams and individuals.
• Decision-making in a wide range of situations including where risk management and safeguarding are considerations.
• Managing competing interests within the workplace.
• Understanding the circumstances and needs of refugees, asylum-seekers and vulnerable migrants.
The skills and attributes you will bring to DP:
• A creative, flexible, problem-solving approach
• Good communication (with a sense of humour)
• Able to reflect and learn from experience,
• Respectful of staff and volunteer knowledge and experience
• Commitment to working in a manner, which promotes diversity and equity ensuring that everyone is treated with respect and dignity.
The Destitution Project (DP) aims to provide a safe environment for asylum seekers and refugees where they can find friendship and practical help
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join one of the the nicest and most innovative digital and content teams in the charity sector!
It’s an exciting time to join Kinship as our Website Content Manager. In September 2024, we launched our new website. It’s received excellent feedback from kinship carers and we now want to build on this success and ensure kinship carers in England and Wales can access the right advice, information and training through our website.
You’ll be joining a growing organisation where you’ll have brilliant opportunities for personal development and training to support you in your role.
You’ll sit in the Services and Digital Department, in the Digital and Content Team. Our department comprises of the Training, Advice, Peer Support, Programmes and Database teams.
About the role:
As our Website Content Manager, you’ll manage the content production for our website based on user needs, analytics and research. You’ll own the website governance including the process for creating new website content and updating and maintaining current content. You’ll work with 'digital and brand champions’ across the organisation, providing training and support for chosen colleagues in each team to update the website.
You’ll work closely with Content Designer colleagues who will create new content for advice, training and information. You’ll be responsible for supporting other content creation and the overall maintenance of the website content.
You’ll also work closely with the communications and policy teams to align with our organisational social media content strategy, digital marketing and core objectives (including our influencing, campaigning, research and policy work).
The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail-oriented with an improvement mindset.
The type of person we’re looking for:
You’ll bring your storytelling, passion, problem solving, curiosity, consciousness and excellent communication skills to your role. You’ll need to be structured in your approach to managing governance processes and website editorial – so you’ll be a complete finisher with excellent attention to detail and an ability to meet deadlines.
A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues.
Working with kinship carers to ensure meaningful participation and being respectful of their lived experience is an important value in how we work.
The team work remotely, but there is the option to work from our office in London. This role will require flexibility for occasional travel in England and Wales.
Key responsibilities:
Website content management:
- Develop and lead a website governance process (including sign-off), supporting colleagues to proactively schedule and create new website content, taking ownership of deadlines using Asana.
- Develop a website content strategy over 12 months alongside content designers, aligning with organisational objectives and goals.
- Develop and train digital and brand champions across the organisation to help them write in plain English and create web content that meets the objectives of their team and our website.
- Work closely with the communications and policy teams to align with their strategic external content strategies (including social media and email marketing campaigns) and help plan website content as part of the Editorial Board.
- Collaborate with colleagues to maintain the organisational style guide on Notion.so and be a champion for its use across our website communications.
- Provide website content template pages that support teams can use to structure and write accessible content and provide editorial oversight and final sign-off (web pages / information sheets / film / podcasts / workshops).
- Update and oversee the governance of our Kinship Compass tool, which enables kinship carers to search for information, support and advice in their local area .
- Be the first point of contact for content requests and scheduling for website updates.
- Prepare regular reports to the Head of Digital and Content (and other colleagues) as required.
- Manage external freelancers where appropriate.
Digital innovation and best practice:
- Use data and analytic tools (like Moz, HotJar and Google Analytics) to measure website performance and continue to improve content and SEO.
- Use user participation and other user research techniques to consistently improve website content and ensure content is optimised for SEO.
- Ensure high-quality manualisation and documentation of systems and processes to support website governance and transparent processes (using Notion.so).
- Ensure all website content is accessible and continually reviewed.
- Lean into learning best practice and new techniques to drive innovation and new website improvement (AI and machine learning for example), actively learning from other organisations and sectors.
- Be committed to content design principles (Content Design by Sarah Winters and Rachel Edwards will be your core text).
- Ensure that best practice is followed at all times, including regarding safeguarding, GDPR and PECR.
Collaboration, participation and teamwork:
- Work with team members and peers to contribute and develop a positive culture and high-achieving team.
- Embed values and behaviours where learning and innovation is at the heart of developing website content which meets the needs of our kinship carers and other audiences.
- Actively contribute to Kinship’s long-term strategy, objectives, business plans and budgets.
- Put kinship carers and their needs at the heart of why we do what we do, which also includes how we collaborate with staff members who are kinship carers.
Some tips for your application:
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 page on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
SUMMARY
This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).
The role will be specifically responsible for:
- the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
- programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
- coordinating the team’s fundraising work, and
- managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
- The post-holder will be responsible for line managing the Operations Manager.
The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.
This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.
LOCATION
The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.
RESPONSIBILITIES
People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.
- Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
- Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
- Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
- Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.
Operations: Oversee effective systems and support colleagues who manage those systems.
- Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
- Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
- Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1]
- Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system.
Executive Team support: you will be a collaborative and engaged member of a strong executive team.
- Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
- Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.
YOUR PROFILE
Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.
We hope you will:
Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.
- You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
- You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.
Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes
Have a strong commitment to the vision, aims and values of the Lab.
- A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
- Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.
See the full job pack (including interview dates and information) and apply via the link.
We believe in a financial system that serves people and planet.
The client requests no contact from agencies or media sales.
Role Summary
We are excited to recruit a Project Associate with Lived Experience of mental distress to Neurodiverse Connection to co-lead on a Lived Experience Review commissioned by a NHS organisation, as part of their Quality Transformation Plan for Inpatient care.
The project seeks to understand the experience of patients (and their families/carers) who have been patients in out of area placements in the independent sector and also also seeks to gather the views and experiences of care from those within seldom asked groups to understand the inequalities experienced. This will be facilitated through either in-person or online interviews conducted by individuals with lived experience from Neurodiverse Connection.
The learning from the project will be combined with existing learning from Trust and presented to the Trust as a written report, alongside an in-person workshop to explore and reflect on the learning.
Role Description
- To co-lead the recruitment of participants, through liaising with NHS and private organisations, and utilising own networks.
- To co-lead the development of interview schedules and interactive feedback workshops.
- Organise and co-ordinate workshops with seldom heard groups and those with lived experience of out of area inpatient admission.
- Ensure participation in the project is accessible to all.
- To co-lead the data collection, ensuring quality and high levels of data governance.
- Conduct interviews with those in those participating in the lived experience review, both face to face and online.
- Facilitate group workshops with seldom heard groups.
- Conduct qualitative analysis of the data to identify themes, and incorporate these into feedback and recommendations to the commissioning NHS organisation.
- To provide written and verbal progress reports.
- To ensure that all the work is rooted in the lived experience of patients and carers.
- Provide leadership support to the research assistant.
- To represent Neurodiverse Connection nationally, regionally and locally as appropriate and to promote the work that we do.
- To work alongside the Neurodiverse Connection staff and associate team to ensure delivery of high-quality work.
- Travel nationally, with some within the areas of Bristol, North Somerset, North East Somerset, South Gloucestershire, Bath, Swindon and Wiltshire, will be required to deliver work to teams and organisations.
Personal Specification can be found in the application pack
Recruitment Details
Recruitment Timeline
- Deadline for applications: Monday 3rd February 10am
- Applicants notified if shortlisted: Tuesday 4th February 2025 by 5pm
- Dates of online interview: 11th, 14th or 18th February
- Interviewees notified if they have been successful: no later than Friday 28th February
How to Apply
The application process is two stages.
Stage 1
Download and complete the application form.
- You will be asked to enter some of your contact details and details of previous work.
- You will then be asked to answer 3 questions.
- You will also be asked to complete an optional equality and diversity form.
- Email the completed application form to our recruitment email address.
Stage 2
If you are shortlisted you will be invited to attend an online interview.
You will be sent the interview questions 5 days ahead of the interview date.
As part of the interview, you will be asked to present on a question for 10 minutes. We will share the presentation topic when we invite you to attend the interview.
Please note we do not accept CVs.
About Neurodiverse Connection
Neurodiverse Connection is a Neurodivergent led Community Interest Company.
Our mission is to:
- Listen to and amplify neurodivergent views and voices.
- Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
- Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
- Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
- Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
- Promote an improved understanding of neurodivergent culture and communication.
- Support neurodivergent people to have equal opportunities in life.
- Support neurodivergent people to have equal opportunities and outcomes in health.
- Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.
Our commitment to you
It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.
We aim to:
- Offer flexibility in delivery hours, within agreed parameters.
- Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
- Involve you in shaping and directing the organisation.
- Listen when we don’t get it right, and welcome constructive feedback.
- Involve team members in development opportunities and spending the social value we’ve accumulated together.
- 35 hour full time working week.
- 4% work place pension contribution.
- 26 days annual leave plus bank holidays pro rata.
- Access to a wellbeing fund.
Further details can be found on our website.
We are a neurodivergent-led Community Interest Company (CIC) created to improve support and outcomes for neurodivergent people.
The client requests no contact from agencies or media sales.
Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance and Business Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation. This is a great opportunity for to make a positive impact during an exciting period of growth.
About Us:
Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer.
About the role:
Overall job purpose:
• Manage all finance systems and processes including payroll, pensions, and insurance.
• Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team
• Financial Records Maintenance
• Monthly Reporting and Budgeting
• Financial administration, banking and payments:
• Year-End Reporting
• Governance and strategic finance
• Staff Management
You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders.
We offer
• Flexible working (subject to the needs of the organisation)
• 25 days annual leave (pro-rata) exclusive of bank holidays
• Birthday leave (after 12 months of continuous service)
• Pension scheme (3% match contribution)
• Training and development opportunities
• Free car parking
You must have the right to live and work in the UK
Post is subject to a DBS Check
To apply in the first instance, please send your CV and covering letter by clicking on 'Quick Apply'.
The client requests no contact from agencies or media sales.
Role: Finance Manager
Salary: £38.000
Location: Work remotely
Status: Full time (35 hours per week) permanent.
Part time will be considered 4 days per week minimum
Reports to: Executive Director
Treasurer
Start date: ASAP
Closing Date for Applications: Sunday the 9th of February
Online finance test: Friday the 14th of February
Online interviews: Thursday the 20th of February
About Children Change Colombia
Children Change Colombia is a UK registered charity with 33 years' experience in defending children's rights in Colombia. Today we are the UK's largest charity working exclusively in Colombia. We work with children whose rights to a safe, happy childhood, and a fulfilling future, are threatened by poverty, inequality and violence. We work with the children most at risk, to keep them safe and defend their rights in the long term, to tackle neglected issues that few others address and to strengthen children's organisations.
Through local partnerships, we currently work on three neglected issues:
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Sexual and gender-based violence
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Access to education
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Forced recruitment into armed groups and reintegration into society
We believe that, with knowledge of their rights and the confidence to assert them, children can transform their own lives, their communities and Colombia itself.
We are a small and lively organisation and you will quickly become an essential part of our friendly team, involved in all areas of discussion and supporting the many areas of our work. Since 2020, we have tripled the number of beneficiaries and doubled our number of projects, geographical areas of work, and annual income —all while keeping administrative costs low.
In 2024 alone, our programs positively impacted the lives of 4,320 children and 1,920 adults in Colombia, plus 126 children from London, and their families. We also conducted three workshops with our local partners - online and in person - as part of our capacity-building programme. In 2024 we supported 7 local grassroots organisations with 11 different projects.
Purpose of the role:
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To keep the Executive Director and Trustees informed on the charity’s financial status through the production of management accounts and other financial reports
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To introduce and supervise the implementation of systems, procedures and controls to ensure the smooth running of the charity’s finances and maximise accountability.
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To ensure that Children Change Colombia complies with its statutory obligations – specifically those relating to Charity Commission, Companie House and Inland Revenue.
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To work closely with the Executive Director to help run CCC.
Key Financial responsibilities
UK Finance:
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Prepare annual consolidated statutory accounts, guaranteeing compliance with SORP requirements, liaising with external examiners, consolidating with Colombian accounts.
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Prepare monthly management accounts, regular analytical reports on budget performance and cash flow forecasts for Executive Director (ED), Trustees and Treasurer at Finance Committee meetings, highlighting any specific areas of concern.
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Attend Finance Committee and Board meetings.
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Check and authorise bank payments and transfers in the UK office.
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Data input into Quickbooks of all accounting transactions, monthly reconciliation of 10 UK bank accounts, plus all balance sheet accounts. Keep the chart of accounts up-to-date, create new income or expenditure accounts and restricted funds when necessary, and ensure these correspond correctly with live projects.
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Run the monthly payroll & pension process.
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Maintain procedures and financial controls, ensuring their compliance with Charity Commission and Companies House guidelines and guaranteeing their application by Fundraising and Project Management teams.
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Coordinate production of the annual income and expenditure budgets (full budget and unrestricted budget). Enter these onto Quickbooks, to allow Actuals v Budget reports to be run from Quickbooks. Also create a mid-year re-forecast.
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Process grant transfers to the Colombia Office, to ensure project funds and Colombian operating costs are cash flowed in a timely manner.
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Oversee financial reporting for statutory and large funding sources.
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Prepare and submit Gift-Aid returns. Enter Gift Aid declarations onto the database.
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Update Finance Manuals for the London office and the Colombia Office annually.
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Provide guidance and financial information as requested by all.
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Liaise with Programmes regarding our partners & their accounts i.e. their financial health.
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Assist with funding applications, project budgets & financial reporting to funders.
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Download and code monthly fundraising reports for all online income platforms (including CAF, Donorbox, JustGiving, Benevity, Stewardship, Facebook) and Payroll Giving platforms (including Charitable Giving, Charities Trust). Code into Quickbooks.
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Process all cheques received into the office by scanning, coding and depositing into the bank; and compile a list of donors to be thanked.
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Maintain the list of Major Donors.
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Maintain the Newsletter income analysis document.
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Annually recalculate the Reserves traffic light values for monitoring unrestricted reserves.
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Monitor Treasury management under the approval of the Treasurer, manage savings accounts, open new savings accounts when needed, ensure funds are held within the Financial Services Compensation Scheme safety levels.
Colombia Finance
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In collaboration with JGS (our Colombian accounting firm) process and approve all Colombian payments to partners, suppliers, core staff and project staff.
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Ensure supporting documents are provided for all Colombian expenditure and file on the drive accordingly.
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Enter all Colombian financial transactions onto Quickbooks using the correct exchange rates, and ensure details match those recorded by JGS in Siigo Nube.
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Monitor expenditure in Colombia against the Colombia office budget and project budgets.
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Reconcile 2 Colombian Bank accounts and 1 Colombian credit card on a monthly basis.
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Consolidate Colombian annual accounts into CCC’s UK consolidated annual accounts.
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Check the Fundraising Grants Tracker monthly to ensure the project funds match the information recorded on Quickbooks.
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Lead a monthly meeting to ensure all staff are aligned with the latest project details.
Key Governance responsibilities:
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Keep Charity Commission and Companies House records updated and ensure that annual accounts and annual returns are submitted on time.
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Inform Charity Commission and Companies House of any changes to constitution or Trustee membership.
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Ensure CCC complies with Inland Revenue requirements and the Colombia equivalent.
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Ensure CCC’s insurance policies are renewed and reviewed annually on time. And that all projects are correctly covered by liability insurance.
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Ensure CCC remains up to date in meeting its obligations set by the Pensions Regulator.
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Support maintaining the financial aspects of the Risk Register.
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Renew the annual Microsoft Office and Antivirus subscriptions, providing links to all relevant staff.
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Monitor the info@childrenchangecolombia account, forward emails to relevant staff.
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Write Finance Committee minutes after each meeting.
Key HR responsibilities:
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Ensure staff understand their choices regarding pension deductions.
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Calculate entitlements and set up the annual leave chart annually.
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Calculate annual salaries based on pay rises or changes approved by the Finance Committee.
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Send expense claim & DBS information to new Interns, and pay their monthly expenses.
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Support updating HR policies.
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Run DBS checks for all staff, Trustees and volunteers, making sure these are renewed every 3 years, and keeping records of these.
Person Specification:
Essential
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A professional accounting qualification and- or finance experience
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Experience working in the Charity Sector ideally International Development
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A sound understanding of the need to differentiate between unrestricted and restricted funds
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Proven experience of using computerised accounting systems
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Experienced leading on the budgeting and forecasting process
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Experience of working in a cross-cultural environment
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Good IT skills, including proficiency in MS Word and Excel
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Accuracy and attention to detail, as well as the ability to maintain a management and strategic overview of the finance function
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Great interpersonal and communication skills
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Empathy with the aims and objectives of our organisation
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Ability to use QuickBooks or similar accounting software
Desirable
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Basic Spanish - spoken and written. We can offer Spanish lessons.
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Ability to use Civi CRM Database
Application Process
To apply please send your CV (2 pages max) and a short cover letter (1 page max) to Executive Director, Angela Carreno. In the cover letter please state clearly why you want this role and the skills and experience you possess relevant to this post and how you meet the person specification.
We will acknowledge all applications, but to minimise administrative costs we cannot provide feedback if you are not preselected for an interview.
Children Change Colombia is committed to equality of opportunity and to non-discrimination for all applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. We particularly encourage applications from people with diverse Sexual Orientation and Gender Identity (SOGI), as well as Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. Diversity is not just a legal requirement for us, but the value found in our differences adds enormously to our work and enriches our lives.
Our mission is to support, empower and protect children and young people that are victims, survivors or at risk of the neglected issues in Colombia.
Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.
Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.
In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.
Applicants must provide written suitable to the role using the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview Operations & Data Manager
We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.
Key Responsibilities
Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.
Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed
Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.
Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.
Person Specification
Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)
Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.
Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.
Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.
Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.
The client requests no contact from agencies or media sales.
Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).
Closing Date: 27 January 2025
Ref: LT 1323
Working with the head of content, as content manager you’ll play a key role in delivering our business-to-business (B2B) content strategy. You’ll create B2B audience-led content that grows brand awareness, increases engagement, and generates marketing leads for our digital products and services.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
This role sits in the content team, which is part of the wider marketing, digital and technology department. The team offers a warm and supportive environment for colleagues, both in person in the office and online via our Teams channel.
• We are collaborative – we work closely with colleagues in different departments, as well as external suppliers and agencies.
• We are expert – we’re responsible for advising colleagues on our specialist area.
• We are supportive – we work closely as a team, helping make sure we achieve the best we can together.
The role
The role brings together strategy and creativity, allowing you to hone your content skills while practice your organisational and stakeholder management abilities. As a content expert, you’ll champion best practice across the wider team.
You’ll drive brand awareness through meaningful engagement with our B2B audiences. You’ll also have the chance to help the UK reach net zero by empowering businesses to reduce emissions and meet their sustainability goals.
What you’ll do
• Lead on business content requests to plan, create, edit, schedule and publish content for our B2B audience.
• Support the website manager to implement and test improvements to the business section of our website.
• Work with digital marketing to ensure content decisions, creation and auditing are shaped in line with our SEO strategy and keyword research.
• Liaise with internal stakeholders to ensure content meets our strategic priorities and editorial standards.
What you’ll bring
• Demonstrable experience of delivering a content strategy and planning, writing and managing content to grown awareness, engagement and marketing leads for B2B audiences.
• Ability to work with stakeholders at all levels and be highly organised with ability to prioritise work effectively and manage projects independently.
• Excellent attention to detail and demonstrable experience of writing website copy, blogs, newsletters, news stories, key messages, and other marketing collateral, and commissioning agencies to make films, animations and photos.
To Apply
Please click the apply button and continue your application through our recruitment portal.
Applications close 9am, Monday 27 January 2025. Interviews are intended to be held Monday 3 and Tuesday 4 February 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.
Introduction and background
Founded in 2011, the Maternal Mental Health Alliance (MMHA) is a UK-wide charity and network of over 130 member organisations, parents, and clinicians dedicated to ensuring all women, birthing people, babies and families impacted by perinatal mental health problems have access to high-quality, compassionate care and support.
The MMHA has recently been awarded a 5-year grant by the National Lottery Community Fund to tackle maternal mental health inequities through community action.
The Maternal Mental Health Councils project will develop, test and replicate a model of community-based decision-making, support and service provision that is led by women with lived experience. The aim is to achieve system change locally and nationally to improve the mental health of marginalised women and is the next phase of the MMHA’s programme to tackle maternal mental health inequities across the UK.
With this funding, we are pleased to be recruiting for an exciting new National Programme Manager role to lead this important work and be an integral part of creating change for families across the UK.
Main responsibilities
Project delivery
- Deliver all key elements of the MMH Council project, in four localities, covering four different populations, implementing a model of community action led by women with lived experience
- Set up, convene, and facilitate the project governance board
- Research, identify and engage with local community and service organisations, and recruit and liaise with local core partner organisations
- Seek out, develop relationships, and work with other stakeholders, including healthcare professionals, voluntary and community organisations, commissioners, local authority staff, politicians, employers, and others with a shared commitment to achieving the objectives of the project
- With local partners, to recruit lived experience chairs and co-ordinators to lead the MMHA Councils
- Link with other organisations, groups, partnerships and local systems-change initiatives – such as Integrated Care Boards, Health and Wellbeing Boards, and Maternity and Neonatal Voices Partnerships
- Set up a national advisory group consisting of a range of representatives from partner organisations
- Identify and share learnings from the project to support wider MMHA campaigning
- Work with evaluation partners to build impact frameworks and support outcomes measurement
- Deliver events across the UK to disseminate learning and impact systems change
Project management
- Ensure the project is managed clearly and proportionately, with key decisions and activities documented
- Monitor delivery against agreed outcomes
- Maintain project plans and other relevant documentation, including risk registers
- Write reports, for external and external use, including for MMHA trustees and the Community Fund
- Capture notes and learning from key events and activities, including the MMH Councils, project governance board, and national advisory group
- Undertake administrative tasks to support the delivery of the project.
People and relationships
- Support and enable women with lived experience to become and remain leaders of this work
- Work with internal and external stakeholders to deliver the project.
Reporting, finance and compliance
- Ensure financial agreements and robust systems are in place with partners
- Manage day-to-day budgets, ensuring the project remains within the agreed expenditure
- Ensure an effective process so that project stakeholders, including women with lived experience, are promptly reimbursed for any costs incurred
Download the job pack for a list of the skills and experience we're looking for.
How to apply
The application process is outlined in the job pack.
- Deadline: 10am, Tuesday 4th February 2025
- First interviews: online, Wednesday 12th February 2025.
The MMHA is dedicated to ensuring women and families affected by perinatal mental illness have access to high-quality, compassionate care.
The client requests no contact from agencies or media sales.
Job Title: Administration Manager/PA to the CEO
Location: Home based
Responsible to: CEO
ABOUT US
The Teaching Awards Trust is a charity committed to raising the profile of the outstanding, life-changing work that takes place in education across the UK. We champion, celebrate and raise the morale of all those who work in education. Our mission is currently carried out through two powerful campaigns; The Pearson National Teaching Awards and Thank a Teacher.
ABOUT THE JOB
This is an exciting new support role created to provide support to the team, and the CEO. The primary responsibility of this role is to provide high-quality administrative support to the Teaching Awards Trust, ensuring the efficient operation of the charity’s virtual office and daily activities. This includes offering confidential personal assistant (PA) services to the CEO and Board of Trustees, as well as providing cross-functional support to the wider team in areas such as fundraising, human resources, awards management, marketing, and event coordination. As this is a new role, you will have the opportunity to help shape and grow the role to make it your own.
ABOUT YOU
A track record of at least 4/5 years’ experience providing PA/Administrative support, ideally at a senior or executive level, with experience within the education/charity sector advantageous.
You will have excellent organisation skills with a strong attention to detail as well as exceptional interpersonal and communication skills.
The ability to build strong, collaborative relationships both internally and externally is essential for you to be able to hit the ground running in this new role.
As with other jobs of this level, a high level of discretion and confidentiality is needed when dealing with sensitive information
Overall, you will be looking for the opportunity to make a real difference in your role and to help support of aims of the trust.
ABOUT OUR BENEFITS
A salary of £30-35,000 per annum. You will be home based with some need to travel for team meetings and other events. Annual leave is 25 days excluding bank holidays, Employer pension contributions of 6%, Learning and Development packages are also available.
ABOUT OUR APPLICATION PROCESS
The closing date for applications is midnight on 31st January 2025 but applications will be reviewed and longlisted as soon as they are received.
To apply, please follow the website link provided, along with a CV and a covering letter including why you are applying for this role and also describing your key achievements in your most recent administrative role.
Successful candidates will be contacted by phone or email by 3rd February 2025 for an initial short phone call conversation followed by remote first interviews during w/c 3rd February 2025.
Second round interviews will take place w/c 10th February 2025.
The Teaching Awards Trust is an equal opportunities employer, and we welcome applications from all suitably qualified persons. If you require any assistance or adjustments during the application process, please do not hesitate to reach out.
The Froebel Trust's Administrator is at the very heart of our charity's work - involved in governance, grants, events and more. Working with trustees, committees, members of the Executive Team as well as tutors and grant holders, this job is varied and sometimes fast-paced and pressurized. It involves a large degree of autonomy as well as lots of opportunities to collaborate with colleagues.
The Froebel Trust funds research into children’s learning from birth to eight years and supports high quality early education.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond. We provide and accredit training, set professional standards, and support professionals and the public. All so that people can access the best possible therapy no matter where or who they are.
Now, after an internal promotion, we are looking to recruit an Organisational Support Officer. This is a vital, interesting and challenging role. It will mean you're involved in everything we do. You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.
This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:
- Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
- Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
- Standards and governance...clerking complaints, setting up and supporting committee meetings.
- Communications...including social media posting, updating website content, creating newsletters.
There is no doubt that this is an exciting role. No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.
To succeed you'll need to be flexible, proactive and have a diverse skillset. You'll have an eye for detail. You'll be good with numbers and able to do key administrative tasks. You'll be comfortable working with technology and learning how to do new things quickly. You'll be able to work independently as well as in close collaboration with others. You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.
To apply please send your full CV and an application letter - both in PDF format.
That letter should be a maximum of two pages (A4) and must explain how you can meet the criteria in the person specification and successfully complete the tasks outlined in the job description. Please make sure you use clear examples from your career to help explain.
Applications without the CV or letter will be deleted.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The CRM Marketing Officer is a new role within Anna Freud, supported by significant investment in the CRM systems and marketing resource. The post-holder will contribute to and build the organisation’s CRM strategy and marketing capabilities, laying the foundations for increased engagement with our audiences. They will also manage day-to-day CRM marketing activity, having autonomy to drive CRM campaigns, testing and customer-centric lifecycle communications.
The role will report into the CRM Marketing Manager and will be part of the wider Brand and Marketing team. The ideal candidate will demonstrate initiative, proactivity and curiosity to successfully deliver CRM marketing plans. They will collaborate with colleagues to increase the value of our database and advance this important area of work.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent
Closing date for applications
Midday (12pm), Wednesday 29 January 2025.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 5 February 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held between Wednesday 12 February 2025.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.