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Information Governance Manager Jobs in Manchester

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Top job
Picker Institute Europe, Remote
£40,708 - £46,523 per year
Quality Manager for international health care charity
Posted 1 day ago Quick Apply
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Page 1 of 3
Remote
£40,708 - £46,523 per year
Part-time (30 hours per week, working pattern to be discussed)
Contract (12 month contract)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are looking for a Quality Manager within our Survey Coordination Centre in our Service Delivery team. This is a part time, fixed term contract role. You will need demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems as well as demonstrable experience of translating complex quality concepts into clear, actionable plans. You will need to have demonstrable experience of coaching and training team members on quality processes, as well as demonstrable leadership skills.

Salary: £40,708 - £46,523 per annum, pro rata

Contract period: Fixed term contract - 12 months

Job Type: Part time (30 hours)

Reporting to: Head of Survey Coordination

Team: Service Delivery

Location: Oxford / hybrid working (up to full time from home - must be based with the UK)

In this role you will:

  • lead on the development and implementation of the quality management system in the Survey Coordination Centre. You will play a vital role in driving quality and operational efficiency through the application of recognised improvement methodologies.
  • In this role you will:
  • Lead the analysis of current processes to identify gaps and areas for improvement and optimisation within the Survey Coordination Centre
  • Work on the quality control process for outputs, ensuring accuracy and completeness.
  • Implement quality assurance standards and procedures to maintain the integrity of outputs, ensuring that all standards and procedures abide by Picker’s Quality Assurance and Information Security Management System, including ISO 20252.
  • Implement record-keeping and documentation practices, utilising Picker’s software packages as appropriate (including but not limited to Microsoft Office and Click Up)
  • Prepare and present regular quality assurance reports to senior management, highlighting key findings and areas for improvement.
  • Lead process improvement initiatives using recognised methodologies (such as Lean or Six Sigma) to identify areas for improvement and develop solutions that drive efficiency, quality, and customer satisfaction.

About you

You will have:

  • Demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems
  • A thorough understanding of quality management principles, methodologies and best practices.
  • Demonstrable experience of translating complex quality concepts into clear, actionable plans
  • Experience of coaching and training team members on quality processes, assessing learning outcomes and monitoring progress
  • Experience of conducting reviews and audits of project work to review quality standards
  • Demonstrable leadership skills, with the ability to engage team members and lead change.
  • Excellent oral and written communication skills, using a variety of media
  • Empathy with Picker and its aims
  • Educated to degree level or equivalent professional experience

This is a summary of the job description. Please review the full job description on our website.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone. We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

  • Flexible and hybrid working opportunities, including flexible start and finish times
  • Convenient Oxford location with free parking
  • 25 days annual leave, increasing to 30 days, plus eight public holidays
  • Option to buy or sell up to 5 days of annual leave
  • Christmas office closure (currently an additional 3 1/2 days leave)
  • Contributory company pension scheme (currently employer matching up to 8%)
  • Enhanced maternity, paternity and adoption pay
  • Free life assurance (currently 4 x salary)
  • Tailored learning and development, including access to complete iHasco training library
  • Health and wellbeing resources including an Employee Assistance Programme
  • Season ticket loan scheme
  • Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
Application resources
Posted by
Picker Institute Europe View profile Organisation type Registered Charity Company size 51 - 100

The highest quality person centred care for all, always

Picker Institute Europe logo Play
Posted on: 20 January 2025
Closing date: 14 February 2025 at 11:24
Job ref: QA200125
Tags: Compliance / Quality

The client requests no contact from agencies or media sales.