Information And Support Officer Jobs
We are looking for a Finance and Operations Officer to help support our growing team. We welcome anyone to apply who possess the qualities and behaviours outlined or who believes they can learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. The successful candidate will work with the Head of Finance and Operations to ensure the Charity’s infrastructure continues to develop at pace to provide the operational support necessary to deliver the work. They will also provide administrative support to the Chief Executive and the wider team. This is a part time, permanent role.
The successful candidate will be
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Driven to ensure our workplace is run as efficiently as can be
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Displaying exceptional organisational skills and a keen eye for details
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Able to manage competing priorities
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Willing to get stuck in - we’re a small team and everyone pitches in
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A self-starter who takes initiatives
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An enthusiastic team player
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Sharing our values and sympathetic to the cause we are fighting for
The Finance and Operations Officer will provide general support to the Head of Finance and Operations across the following areas:
Office Management
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Managing day-to-day relationship with landlord
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Ensuring office meets all health & safety requirements
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Managing purchases of stationery and office equipment
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Booking meeting rooms
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Organising catering for internal meetings
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Supporting with new office search and move to new premises
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Liaising with utility, cleaning and security providers in new premises if required
Human Resources
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Liaising with the external HR providers regarding employee documents
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Maintaining employee personnel records ensuring that all annual leave and sick leave is recorded correctly
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Assisting in the recruitment of new posts
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Onboarding and welcoming new employees, including ensuring newcomers have the necessary IT and office equipment and access to the required IT systems
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Coordinate annual staff surveys and collate responses
Operations
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Assisting the CEO and the wider team with administrative tasks
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Liaising with our external IT providers to ensuring all IT equipment is functioning and replaced when required
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Organising away days and other large meetings
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Reviewing/renewing supplier contracts annually (including insurance provider)
Governance
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Organising Trustee meetings
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Attending and taking notes at specific meetings (e.g. Trustee, Advisory Board, team away days)
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Updating the Charity Commission for changes in Trustees and submission of annual returns
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Ensuring all policy documents are up to date and reviewed within the correct time frame
Finance
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Processing invoices and expenses and coordinating twice monthly payment runs
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Reconciliation of the monthly corporate card bills
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Keeping the fixed asset register up-to-date
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Bank account administration
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Collation of information for the auditors
We are looking for someone who can demonstrate the following skills and experiences:
Essential
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Reliable, trustworthy and discreet
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Excellent organisational skills
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Confident user of Microsoft or Google packages, in particular excel spreadsheets or google sheets, Word or google docs
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Good written and verbal communication skills
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Good numeracy skills
Desirable
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Previous experience as personal assistant or office manager
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Demonstrable interest in mental health and other key issues on which the charity works
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Previous bookkeeping experience including use of accounting software
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Comfortable using IT systems generally (e.g. online banking, web-based platforms)
Terms and Conditions
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Location: Money and Mental Health’s central London office for at least 2 days per week with option for home working the rest of the time. The office is wheelchair accessible.
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Hours: 3 to 4 days (22.5 to 30 hours) a week. The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.
Benefits
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Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays, adjusted for the part-time nature of this post and therefore calculated on a pro rata basis.
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Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.
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Enhanced maternity/paternity/parental and adoption leave: All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks
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An Employee Assistance Programme
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Cycle To Work Scheme (up to £1000 loan for bike)
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Season Ticket Loan Scheme
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Annual training budget of £500, subject to the financial health of the Charity
Equal Opportunities and Mindful Employer
We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are also happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.
The client requests no contact from agencies or media sales.
About you
We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.
About the role
The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you the ideal person for the post
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on Sunday 20 October 2024 and interviews will be held w/c 4 November 2024. You will be asked to prepare a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
We are looking a self-motivated and proactive person with good organisational, presentation and interpersonal skills. S/he will support new and existing Refugee and Migrant Community Organisations (RMCOs) in Islington by providing high quality information and capacity building.
Our mission is to work with refugees and migrant community organisations (RMCOs) in Islington to ensure greater economic, social, political and educational participation in mainstream society. We promote dialogue, partnership working, advocacy and the provision of employment, self-employment, health, training advice and guidance. Our key values include equality and diversity, independence, listening and learning.
We aim to improve the quality of life and well-being of Islington refugees and migrants’ communities. We bring together local refugee and migrant community organisations to promote dialogue, strong voice, and partnership with service providers and statutory bodies in the borough of Islington.
The IRMF coordinates a pan-Islington network refugees and migrants’ organisations to develop capacity building support enable them serve their respective communities. The post holder should be an experienced and enthusiastic who will: -
· Deliver effective capacity building support to local RMCOs at all stages of development,
· Work in collaboration with second tier organisations to deliver organisational support to RMCOs including improving their governance and funding skills,
· Contribute to cross-organisation initiatives including bid/funding proposals, quality accreditations and projects
· Able to build and sustain positive relationships with key stakeholders with good understanding of governance and policy issues relating the third sector
· Take personal responsibility for contributing to high quality standards in customer relations, service delivery, project management and communications
· Comfortable networking and representing the organisation,
· Willingness to learn; work as part of a team and to help others
· A commitment to equal opportunities
Applicants should have experience of working in the voluntary sector – in particular with RMCOs in the UK. Before applying, please read job-description and person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Chief Operating Officer (COO)
Location: Hybrid, London workspace, home working & national travel required
Reports to: CEO
Position: Full time
Salary: up to £55k, based on experience
About Us
My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.
Position Overview
The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.
We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.
Key Responsibilities:
1. Programme Management:
- Supervise staff and ensure the effective delivery of our programs and services.
- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.
2. Human Resources:
- Lead the HR function, including talent acquisition, staff development, and performance management.
- Foster a positive and inclusive organisational culture that aligns with our mission and values.
- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed
3. Technology and Infrastructure:
- Ensure the charity has the necessary technology and infrastructure to support its operations.
- Identify and implement IT solutions to enhance efficiency and data security.
4. Compliance and Reporting:
- Ensure compliance with all relevant laws, regulations, and reporting requirements.
- Prepare and present regular reports to the Board of Trustees and stakeholders on organisational performance.
5. Stakeholder and Partnership Engagement
- Represent the charity at public events and engage with key stakeholders to promote our mission.
Qualifications & Experience
· Bachelor's degree in a relevant field (Master's degree preferred).
· 5+ years proven experience in senior operational roles within the non-profit sector
· Strong leadership and management skills with the ability to inspire and motivate teams
· Exceptional organisational and project management abilities.
· Demonstrable experience in budgeting, financial management, and people leadership
· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.
· Excellent interpersonal and communication skills.
· Commitment to the charity's mission and values.
· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable
· An appreciation of how to handle sensitive and confidential issues.
· Knowledge of compliance, risk management, charity regulations, policies and government guidelines.
· Ability to work collaboratively in a diverse and inclusive environment.
· Excellent strategic planning and execution capabilities
· Exceptional communication and interpersonal skills
· Proficiency in using technology and data to drive operational improvements
Required experience:
· Leadership: 5 years (required)
· Senior Operations: 5 years (required)
· Management: 5 years (required)
· Risk management: 2 years (required)
· Financial acumen: 2 years (required)
Personal attributes:
· Proactive and adaptable, with a positive approach to change and challenges.
· Highly resilient to challenging situations
· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.
· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.
Benefits:
- Healthcare options following successful probation review
- Opportunity to make a meaningful impact on a critical cause.
- Collaborative and supportive work environment.
- Professional development opportunities.
My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.
If you would like to apply, please submit a cover letter (minimum 600 words) stating your previous experiences, employment and reasons for your application. We are looking for driven and qualified candidates and this letter should be a reflection of your ability to communicate well with a solid case for why you are a suitable candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description - Senior Public Affairs and Research Officer
Reporting to – Public Affairs, Policy and Campaigns Consultant
Location – Hybrid/London
Contract: Permanent
Hours – Full time (35 hours)
Salary - £31,000-£32,754 per annum
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
Main purpose of this role
The Senior Public Affairs and Research Officer will drive policy change to increase surplus food redistribution by engaging with stakeholders across government, media, industry, and academia. They will support FareShare’s public affairs strategy by producing well-researched briefings, organizing impactful events, and fostering relationships with key partners.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to over 8,000 frontline charities and community groups. The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than 4.5 million tonnes of food go to waste in the UK, enough for 10 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help use surplus food to support those struggling to make ends meet, and strengthen communities across the UK through our network of local charities and community groups. We are fortunate to benefit from the support of major retailers, the media, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s vision
Our vision is of a UK where ‘No good food goes to waste’.
Every year, food wasted in the UK adds millions of tonnes of greenhouse gas emissions to the atmosphere. During a climate crisis, and with record levels of food insecurity, it doesn’t make sense to be throwing away perfectly good food.
FareShare believes that with long-term ambition and quick, decisive action, the UK’s food system can become a driver of positive social and environmental impact.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
The role will sit within FareShare’s public affairs—part of the wider marcomms team—which is responsible for advocating for policies that create an economic and legislative environment that is beneficial for surplus food redistribution. This will help FareShare achieve its long-term goals of redistributing a higher proportion of the UK’s surplus food and benefiting more communities across the UK.
FareShare recently published its manifesto, ‘Where’s The Food? Strengthening Communities Through Surplus Food Redistribution.’ The manifesto sets out a path for government, businesses, and charities to work together to turn an environmental problem into a social good.
The Senior Public Affairs and Research Officer will be critical in advancing FareShare’s policy agenda, as outlined in the manifesto. Working closely with the Public Affairs, Policy and Campaigns Consultant, you will lead efforts to engage influential stakeholders, create compelling content, and coordinate high-impact events. This role offers a unique opportunity to influence national policy and contribute to meaningful change in the food redistribution sector.
Key responsibilities
Stakeholder Engagement: Build and manage relationships with diverse stakeholders, including government bodies, media, and academia, to advance FareShare’s policy objectives.
Policy, Research, and Briefings: Develop in-depth policy knowledge and produce well-researched briefings and reports articulating FareShare’s policy goals. Identify opportunities for FareShare to feed into Government consultations and Select Committees.
Events: Support the planning and execution of public affairs events, including parliamentary engagements and engagement with industry conferences.
Person specification
About you
- Deeply passionate about politics and driven to create progressive change through political advocacy.
- A strategic thinker with the ability to navigate complex political landscapes.
- An intellectually curious person with the ability to understand and communicate complicated topics, with an eye for detail and nuance.
- A skilled writer, who is adept at producing excellent briefings and other written communications.
- A self-starter, who can work independently and does not need constant oversight and management.
- A diligent person with good organisational skills.
- A motivated and persistent individual who is willing to invest the time, effort and energy that is required to succeed in bringing about positive change in the world of policy and politics.
Experience
- You will have had two or more years of experience working in politics, policy or research for an MP, political party, government department, think tank, charity, agency, or similar organisation.
- You will have had extensive experience producing well-researched briefings, reports, and other written material.
- You will be used to dealing with senior stakeholders in a professional and organised manner.
Skills, knowledge, and abilities
- Excellent written and verbal communication skills.
- Well developed research and academic skills.
- Strong project management and organisational skills to handle multiple tasks simultaneously, meet deadlines, and manage priorities.
- A self-starter with the proven ability to work independently and as part of a team.
- A deep understanding of the UK political system.
- Experience in food policy, environmental policy, or social policy is highly desirable.
- Ability to understand data to support evidence-based policy recommendations
Values and behaviours
- Appreciation of FareShare’s mission and strategy.
- Flexible approach and ability to work collaboratively within a team.
- Proven ability to develop and maintain good working relations with internal and external audiences.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.
We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to:
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Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations.
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Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service.
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Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments.
The successful candidate will:
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Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams.
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Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements.
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Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals.
If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.
Stoll appointments are subject to an enhanced DBS check.
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sophie Lancaster Foundation is a registered charity established in memory of a young woman who was tragically murdered for her distinctive gothic appearance. Our mission is to challenge prejudice and intolerance, especially towards people from alternative subcultures, and to celebrate diversity within our society. Based in Haslingden, Lancashire, we have a large following both nationally and internationally and are a well-known presence within the alternative community.
We’re looking for a highly creative social media and marketing specialist to craft and deliver engaging content across our digital channels and spread our inspiring message of tolerance and respect to an even wider audience.
The Role
We need someone with professional social media and marketing experience who is passionate about driving the Sophie Lancaster Foundation forward. You’ll manage our social media presence, engage with our followers, and create new opportunities for conversation and audience growth. As a champion of our brand, we’ll look to you to ensure our communications are always spot-on. Your writing should shine across various platforms, whether it's website content, leaflets, or marketing emails. With a keen eye for design, you’ll create impactful social media posts and use both photography and video to boost engagement. Identifying ways to expand our audience and increase income is vital for our self-funded sustainability. Besides working at your desk, you’ll also represent the Foundation at events and festivals, becoming a key member of our small team. This role is offered as a one-year contract with the potential to be made permanent and has an annual leave entitlement of 25 days per year.
About You
You might belong to an alternative subculture yourself, or at the very least, you’ll understand and empathise with subcultural groups and champion cultural differences.
As well as being technically savvy, you’ll be fully engaged with our mission. Sharing Sophie Lancaster’s story is a privilege, and you’ll take pride in creating work that challenges hateful behaviours and inspires a diverse audience around the world. You’ll be a skilled organiser and administrator, who’ll be comfortable managing a busy diary filled with social media schedules, campaign deadlines and events.
Representing the Foundation is a key part of the role, so you will need to be self-sufficient in driving the company vehicle and transporting merchandise and presentation materials from our office HQ and into the event venue. Overnight stays are sometimes necessary. Please only apply if you’re based in the local area as remote working will not fulfil the in-person support required. Social media demands regular evening monitoring so if you are building a portfolio career and are not available in the evenings or don’t want to be disturbed, then this is not the role for you. Time in lieu is provided for work outside of your core hours and flexible working can be discussed.
Most importantly, you’ll be a fantastic team player who instinctively steps up to get the job done and will always go that extra mile. Your energetic, positive personality will help you build connections with communities and supporters, representing the Sophie Lancaster Foundation and our values with enthusiasm and warmth.
Liberty is looking for a Finance and Governance Officer. Reporting to the Head of Finance, and working closely with the Finance and Operations Director, this is an exciting, fast-paced and varied role which sits within our Finance Team. The post holder will both provide the day-to-day bookkeeping support for our busy finance function as well as providing administrative support for our two Boards and their various Sub Committees.
The successful candidate will have exceptional attention to detail, numeracy and communication skills, will be self-motivated, will enjoy managing competing workloads, and working collaboratively across broad groups of internal and external stakeholders.
The successful applicant will have a strong commitment to Liberty’s anti-oppression values and strategy and a keen interest in our work.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 5PM Monday 14 October 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CV’s for this role. All applicants must complete the application form to apply.
First round interviews will be held on Tuesday 5 November and Wednesday 5 November.
Second round interview will be held on Tuesday 12 November.
Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.
Please apply via our website.
The client requests no contact from agencies or media sales.
General Statement of Duties
The St John of Jerusalem Eye Hospital has a loyal donor base, and we are now able to grow the major donor portfolio significantly to build our long-term sustainable income. The Grants & Partnerships Officer will lead on delivering a best-practice grant-giving programme as part of a wider major donor programme.
Alongside the Executive Head of the UK Office, the Grants & Partnerships Officer will develop new major donors prospecting, cultivation, solicitation, and stewardship strategies as part of a wider fundraising strategy.
This is a key role within a small and dedicated team. The successful candidate will have a professional, ambitious, solutions-based approach with a track record of fundraising success. They will be ready for and excited by the challenge of building up a major donor programme.
Main Responsibilities
To deliver a successful grant-giving programme and devise and deliver new prospecting, cultivation, solicitation, and stewardship strategies to meet agreed targets, including:
· Establishing and managing strong relationships with past, current and prospective grant-giving organisations, delivering the highest possible levels of care and attention.
· Understanding all prospective and current donor profiles, and their motivations and communication styles. Formulating personalised cultivation and stewardship plans.
· Set up and maintain regular communications with all grant-giving donors and prospects, tailoring this as required to strengthen their relationship with us.
· Support and facilitate the Trustees and Senior Leadership Team in developing relationships with grant-giving bodies and prospects, and in how to manage these relationships to facilitate donations.
· Use creativity and adaptive thinking to develop a new and exciting programme of cultivation and stewardship events, visits, and activities to engage prospects and donors in our work and to support these key relationships. Work with internal teams and senior volunteers to deliver events and activities to the highest standard.
· Developing and refining the internal systems needed to run a smooth and efficient grant-giving programme such as data management, internal communications, and reporting.
· Know and understand the longer-term financial strategy of the organisation and work with the Finance Director and Executive Head of UK Office to ensure the appropriate identification of funding needs.
· Work with the Executive Head of UK Office and other colleagues as required to develop compelling cases for support and funding packages that channel funds to where the need is greatest and that ensure our financial security.
· Work with the Executive Head of UK Office to manage the grant-getting budget to ensure the successful and cost-effective delivery of annual activities and understand and follow finance related procedures such as income forecasting, reporting and Gift Aid.
· Support and deputise for the Fundraising Officer (Community Fundraising), as required, to establish and manage strong relationships with past, current, and prospective community donors and partners, delivering the highest possible levels of care and attention.
· Provide project support as required to the Fundraising Officer (Community Fundraising) to ensure the successful implementation of community engagement and fundraising programmes.
Person Specification
Essential:
· Educated to degree level or equivalent career experience.
· Minimum of 3-years’ fundraising experience with a demonstrable track record of developing stakeholder and donor relationships with a responsibility for securing a minimum of six-figure gifts from grant-making bodies.
· Experience of working with high-value Trusts & Foundations.
· An exceptional and eloquent communicator, both written and verbal communications skills, and a natural relationship builder, you will have solid experience of presenting, negotiating, networking, and influencing.
· Experience of working to and commitment to achieving financial targets.
· Understanding of the principles and best practice of fundraising including Data Protection, ideally within humanitarian and/or international organisations.
·A self-starter with initiative, confidence, exacting standards, drive, and flexibility.
· Highly proficient with Microsoft Office systems.
· Ability to work outside of contracted hours, as required.
· Ability to travel overseas, as required, and represent SJEHG at events and functions.
Desirable:
· Experience of raising funds within the humanitarian and/or international organisations.
· Experience of working with a CRM system to export and manipulate complex data sets, segment audiences effectively and develop a CRM strategy for donor engagement and reporting. Ideally, Raiser’s Edge.
· Demonstrable experience of working on strategies and innovation behind the areas of fundraising you have worked in.
· Experience of effectively engaging and supporting board members in donor cultivation and solicitation efforts.
· Experience of planning and executing fundraising PR campaigns
· Experience of managing senior volunteers.
The client requests no contact from agencies or media sales.
Mission Aviation Fellowship (MAF) is a Christian mission organisation using light aircraft to deliver help, hope and healing in over 25 countries. For more than 75 years, MAF aircraft have been overcoming inaccessible terrain transporting mission and development agency staff, delivering urgent aid and medical supplies to transform the lives of remote and isolated communities.
Our communications team is privileged to identify and showcase stories of the need and our impact. Following an internal staff move, we are seeking a new member to join our high-performing team. You’ll be helping to produce material to inspire and encourage our wonderful supporters and to help us reach both new and existing supporters.
We are looking for someone who is as enthusiastic as they are accurate, and as creative as they are canny. You may be just starting out on your career, or you may already have a few years under your belt, but if you are:
- Looking to be part of an organisation which is making a big difference in some of the world’s poorest communities,
- In possession of outstanding writing and organisational skills, and understand the importance and potential of social media,
- Able to handle complex and competing priorities with a smile
We would like to hear from you.
Responsibilities
Administrative support:
- Assist the Production Manager with mailing specifications, collating internal information, creating purchase orders, and related administration.
- Support the Media Manager in arranging regional coverage for overseas staff in the UK.
- Provide administrative, planning, and organisational support to the Head of Communications and other team members.
- Administer and curate the archive of MAF documents.
- Work with the HR team to collect and store data processing consent forms.
Scheduling and Planning:
- Update and maintain the organisation’s print and digital communications schedule in collaboration with audience managers.
Content Creation:
- Contribute to digital communications including website content and social media.
- Assist in creating monthly print and digital communication documents at design and proofing stages.
- Support design tasks such as picture editing and layout.
- Create subtitles for digital content.
- Participate in creative idea and planning sessions
Updates and Research:
- Monitor staff blogs for potential stories and produce a weekly roundup of social media posts.
- Monitor external websites and news sources for relevant stories and brief teams accordingly.
- Provide research support as required.
Media Library Management:
- Upload and remove media assets, ensuring accurate metadata and compliance with MAF procedures.
- Support staff with acquiring and transferring assets from overseas programmes.
- Contribute to the continuous improvement of the media library.
The full job description can be seen here.
Qualifications, Skills & Experience
Highly desirable Qualities
- Communications related or administration qualification
- Experience of working in a Christian organisation or charity environment
- Administration experience
- Experience of working within a communications environment
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Proficient in a video editing using Photoshop
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Proficient in design software such as InDesign
Essential Qualities
- Educated to degree or experience of an office environment either through direct work experience or voluntary placements
- Experience of team working
- Proficient skills in Microsoft applications, including Excel
- Proficient in social media
- Able to communicate positively, assertively and sensitively within a cross functional and multi-cultural team environment – internally and externally
- Efficient and organised approach and manage multiple deadlines and priorities and flexibility to respond quickly to changing or competing priorities
- Able to work on own initiative
- Excellent attention to detail
Personal Attributes:
- Committed evangelical Christian, aligning with MAF UK's values and actively participating in organisational activities.
- Emotional resilience, flexibility, and service orientation.
Terms and Conditions
- Location: This is a hybrid role with two days at MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TQ. One day per week will be spent at our Operations Centre, MAF International, Henwood, Ashford, TN24 8DH and the other two days can be from home.
- Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours. Hours should be agreed with line manager.
- Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
- Pension Scheme: Non-contributory (10% of salary).
- Probation: 3 months (with a one month review)
- Notice Period: 1 months
- Salary: £28,000 per annum
Deadline for applications: Sunday 29th September
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Communications and Engagement Officer
Location: Birmingham, London or Greater Manchester
Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)
Hours: 37.5 hours per week
Contract: Permanent
Overall purpose
This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.
You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns.
There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.
You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)
A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:
- increases our visibility and influence
- showcases our impact
- inspires members of the public to help refugees build new lives in the UK
- engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.
You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.
With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.
This role supports the delivery of NHS Providers’ public affairs strategy in the interests of NHS trusts and foundation trusts, including parliamentary, government and stakeholder relations.
We are looking to recruit someone who is passionate about parliament, public affairs and policy to join our team to support the delivery of our ambitious public affairs and stakeholder management programme.
The postholder will support our parliamentary, government and stakeholder engagement, with the aim of ensuring that the voice of our members is heard across Westminster and Whitehall and that our influence as the voice of the NHS frontline is strengthened with key decision makers. This includes helping to ensure that trusts and NHS Providers colleagues are well-briefed on key parliamentary and government developments and providing administrative support to the public affairs team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity for an experienced IPS Employment Specialist who is willing to work with people who have a history of offending and complex care needs. This exciting project provides an excellent service to project participants, their families, and the wider community.
The ideal candidate will have mentoring and coaching ability with a vibrant motivational nature that has resilience as well as passion to inspire change with those that are deemed the hardest to reach.
Role and Responsibilities
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Deliver 1-2-1 Individual Placement and Support session (IPS).
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Adhere to the 8 IPS key principles.
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To monitor performance and initiate and maintain high fidelity.
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Regularly meet clients to understand their needs, barriers, key skills, aspirations, and goals through completing a Vocational Profiling tool.
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Produce a Career Plan to help clients to progress into and sustain employment.
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Support job search, CV production, application forms, interview techniques, and career development.
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Assess and address client’s support needs including benefits advice (Better Off Calculation), disclosure, and provide support and guidance.
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Facilitate group interventions, where appropriate, to deliver key training messages whilst fostering a peer-support environment.
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Create referral partners to engage and generate referrals and to create collaborative working partnerships
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Source job opportunities for clients through tailored job search and regular contact with trusted employers.
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Employer engagement, to build relationships with employers to support development of jobs
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Provide In-work support to clients and employers to help sustain employment.
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To use own creativity and initiative to engage those that are deemed the hardest to reach.
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To engage learners of all learning styles including visual, auditory and kinesthetic.
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To plan, organise, prepare, and deliver training sessions and assess as required.
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To promote high quality training in accordance with AVision for Empowerment CIC.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
Joining our Information & Support Team, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
Contract: Permanent Full Time (35 hours per week)
Hours: Between 8am and 6pm including weekends and public holidays on a rota basis
Based: This role can be based anywhere in the UK, however, candidates living within a commutable distance to Bocum Park, Bridgend, Wales will have the option to work Hybrid
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £20,820.80 - £21,444.80 per annum (pro rata for part time hours)
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 22nd September 2024
Interview date: 26th & 27th September 2024
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our Recruitment team.
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
As a Social Media Officer, you will manage our social media channels, ensuring they're filled with inspiring and engaging content that connects with our wide range of audiences. You'll have the opportunity to grow our online presence and strengthen the community of supporters advocating for those affected by MND.
You will develop and publish accessible digital content that reflects our brand. You'll be 'the voice of the Association' on social media, protecting our reputation and ensuring our channels remain professional, positive, and compliant with GDPR and copyright laws.
You will collaborate with teams across the organisation to ensure coordinated and effective social media activities, whether providing full support or offering guidance. The role will also include providing support and training to staff and volunteers in their use of social media. Additionally, you will play a key role in implementing our social media strategy.
Regular monitoring of social channels, responding to engagements, and fostering positive relationships are all part of the role. You will also produce reports to measure campaign success and provide valuable insights for future planning.
Occasionally, you will be asked to provide out-of-hours social media support as part of a rota.
Hybrid Working Expectations: 1 day per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.
What are we looking for?
Significant experience managing social media platforms in a professional setting, both through organic and paid techniques. Excellent written communication skills to create engaging content that speaks to diverse audiences while maintaining our brand's tone of voice.
Ability to handle multiple tasks, balancing deadlines and priorities with ease. You will also need to work well with others, building strong relationships with both internal and external stakeholders.
You'll support graphic design and video editing. Knowledge of digital accessibility and an awareness of social media trends is essential. You should be comfortable using data to influence future planning and have a broad understanding of safeguarding in digital spaces.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of managing social media platforms in a professional environment using organic and paid techniques.
- Excellent written communication skills enabling effective and adaptive messages across various platforms to diverse audiences, ensuring brand tone of voice.
- Able to develop both internal and external relationships, working collaboratively with a wide-ranging stakeholder group.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received.
If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
Successful candidates may be subject to a DBS check depending on role requirements.
Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.