Information And Support Officer Jobs

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission. 

We are seeking a Senior Direct Marketing Officer to join this team to manage Battersea’s One-off Cash and Raffle programme, with responsibility for the recruitment and retention of cash and raffle donors and for managing of Direct Marketing Officer(s) on the projects to deliver this area of our programme. 

In order to be successful in this role, you will have the ability to manage direct marketing campaigns with substantial understanding of DM acquisition and retention across a range of media channels; experience of working with internal teams and external suppliers; the ability to analyse results of campaigns; and have experience of coaching and developing team members.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th January 2025
Interview date(s): w/c 13th January 2025 (1st round); w/c 20th January 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job description

Keep in Mind will be delivered by a network of Delivery and Support Partners. It brings together collective expertise to achieve a whole systems approach to Community Therapy and Support Services. This role involves supporting people living with dementia and their carers or families to access essential networks and information.

We are looking to recruit people who are passionate about working directly with people who may be newly diagnosed or worried about their memory or people that may need support to access home and community services.

You will bring your excellent communication and organisational skills and experience to assess people's need to access a range of information, specialist services and support delivered by a range of partner organisations.

IT Proficiency: Strong skills in Microsoft Office and confidence in using databases to manage information accurately.

Passion for Community Work: If you have excellent interpersonal and communication skills, experience in social care or health, and are seeking a rewarding role, we’ll provide the training to set you up for success.

Empathy and Motivation: A natural ability to connect with others and make a positive impact in their lives. Active listening skills and experience in holding motivational, person-centered conversations are essential.

Main duties: 

• Carry out initial holistic strengths-based assessment for people accessing our services and projects. 
• Co-produce appropriate and proportionate support plans 
• Supported signposting for individuals internally and to external support where appropriate 
• Accurately record information and keep all systems up to date
• Liaise with the people we support, their important individuals and next of kin as required 
• Liaise with statutory agencies as required and maintain professional relationships 
• Support colleagues to evolve, develop and embed new approaches and ways of working where required, including taking part in projects and learning opportunities 
• Achieving agreed targets, reporting on key performance indicators and highlighting impact using case studies and life stories. 
• Work closely with the wider team to ensure appropriate cover for all services as per Age UK Doncaster continuity plan.    
• To undertake any other reasonable duties in line with the job purpose that may from time to time be required by management.

The Housing Advice Practitioner will by providing tailored advice and guidance through mainly remote online or phone support, as well as in person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families. 

This new Information and Advice Support Service is established to a) provide a light touch swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems. 

About the role  

We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.

About you  

You will have experience of working with individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal and communication skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.  

About Kineara  

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.   

St Catherine’s, the newest and largest mixed undergraduate/graduate college within the University of Oxford, is seeking to appoint a Data and Insights Officer to join its friendly, dynamic Development Office.

The Data and Insights Officer will play a critical role in shaping the success of the College’s fundraising and alumni relations initiatives, including our immediate focus on reopening key buildings.

Tasks include managing alumni data, conducting donor research, and providing key insights to drive fundraising strategy and donor and alumni engagement.

The ideal candidate will have excellent organisational skills, an analytical mindset and strong communication skills. They will also have a proactive, resourceful and collaborative approach to work, with a genuine curiosity for data trends and insights.

The salary is set within the range £30,487-£33,966 per annum, comprising 35 hours per week. In return, we offer a range of benefits including lunch without charge, free use of the College gym and travel season ticket loans.

Corporate Partnerships Officer
Salary:  £30,000 - £32,000 FTE / £19,459.45  per annum - £18,243.24 per annum pro rated 
Contract: Permanent 
Hours: Part Time, 22.5 hours per week , 3 days
Location: Hybrid / Hatfield / Flexible 

At Herts Young Homeless, our mission is to break the cycle of youth homelessness in Hertfordshire.

Join our friendly and supportive fundraising team to help deliver income growth through the development of corporate partnerships. As one of two corporate partnership officers, your focus will be on developing new corporate support, alongside successful stewardship of our existing corporate partners, in line with hyh’s strategic goals and values. If you’re passionate about preventing youth homelessness, have experience of delivering income growth, and have great relationship building skills, then we would love to hear from you.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 1 day per week (2 days in the office)
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

RESPONSIBLE FOR:

Managing, developing and evaluating hyh’s corporate fundraising strategy to deliver a minimum income target of £135k in 2025/26, focusing on supporting existing partners and developing new corporate support on behalf of hyh.

Working alongside the wider Fundraising & Marketing Team to support with income growth across all fundraising streams, helping hyh to achieve its overall fundraising target in order to maximise the support the charity can provide to young people facing homelessness in Hertfordshire.

Key duties and responsibilities 

• Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team 
• Manage a portfolio of existing corporate accounts, understanding CSR/ESG requirements, providing exceptional supporter care and delivering successful partnerships 
• Proactively attend networking events in order to build relationships and develop new corporate partnerships
• Manage the onboarding and stewardship of all new corporate partners with the aim of developing multi-year partnerships
• Update donor contact databases and website 

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Closing date 13th January 2025 12.00 pm 

Interview dates:  15th January 2025 and 22nd January 2025 

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

The purpose of your role

We’re looking for a Recruitment Operations Officer to join our award-winning team to support the operational delivery of the recruitment, selection and onboarding processes for all Police Now programmes, to enable us to achieve our ambitious mission.

You will have oversight of the Recruitment & Marketing department’s governance structures which underpin all our day-to-day delivery; from policies and processes, to reporting infrastructure, planning, implementation and evaluation cycles, and quality assurance and compliance. This dynamic and varied role will include internal cross-team and external stakeholder collaboration, bringing structure to ambiguity, and opportunities for consistency across the organisation.

You will be a system expert, owning our candidate communications platform and supporting the continued development and best practice use of our applicant tracking system. You will manage several projects, often acting as a first escalation point for issues, troubleshooting and problem-solving queries that arise.

This is a critical role within our team and there is true scope to innovate and optimise within your areas of responsibility, with support and guidance from our Recruitment Delivery Manager, giving you the opportunity to bring your creativity alongside knowledge and experience to the team.

Key responsibilities

• Work collaboratively within our Recruitment Delivery sub-team of eight, contributing to a high-performance culture and ensuring a high-quality candidate experience.
• Take a hands-on role developing and maintaining the Recruitment & Marketing department governance structures, including taking the lead in updating policies and processes each year, as well as ownership for specific frameworks such as quality assurance and candidate experience surveys.
• Lead the continued evolution of our reporting structures, designing sophisticated dashboards and tools and regularly reporting to senior stakeholders on progress to targets, SLA compliance and operating performance. Conduct thorough evaluations at the end of each campaign to make recommendations for future improvements to our operations and delivery.
• Ensure the successful ongoing delivery of our cohort implementation and candidate journey, by maintaining and evolving our candidate communications platforms including multiple inboxes and live chat; supporting the continued development and best practice use of our applicant tracking systems; and managing stakeholder and team communication and training related to relevant systems and platforms. 
• Oversee and deliver key compliance-based projects throughout the recruitment yearly cycle on time and to a high standard, including leading our post-offer pre-employment checks such as degree certificate verification and referencing, the distribution of final offer letters, and managing cross department data handovers.
• Support with organisational data requests and work with stakeholders across different teams as a directorate Salesforce Champion. Monitor compliance and best practice to ensure we adhere to applicable requirements under GDPR.
• Ad hoc duties to support our busy team including facilitating and/or managing assessment centres and attending events.

Key Requirements 

• Motivation and passion for the Police Now mission, values, and working within the policing sector.
• Knowledge and understanding of the graduate recruitment sector or similar high-volume candidate-driven environment.
• Proficient all-round IT skills, specifically including proven expertise in Microsoft Excel, and ability to develop knowledge and proficiency of Police Now’s applicant tracking, project management, and candidate communication systems.
• Outstanding project management skills combined with high levels of planning and organising ability, able to manage a varied workload, work to short deadlines and prioritise and make decisions effectively using good judgement.
• Experience developing and nurturing external stakeholder/supplier relationships with a personable and approachable style.
• A team player with excellent interpersonal skills, able to build relationships and communicate well at all levels whilst understanding conflicting priorities and flexing working style appropriately.
• Impeccable attention to detail and the ability to identify challenges and implement solutions independently, proactively responding to situations.
• There will be a requirement for set days to be worked within the office (approximately 2-3 days per week), or stated venues, to support with the running and delivery of events, as well as infrequent travel nationwide.

What you'll get from us

• A bright, airy and modern office in Zone 1. 
• Competitive salary of£36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting).
• Flexible working. 
• 27 days holiday each year, plus bank holidays.
• A range of hospitality discounts.
• Sanctus coaching (private mental health coaching for the workplace).
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts.
• Training opportunities for personal development. 
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions).

Additional information

The closing date for this role is Thursday 2nd January at 9am.

Please note this role is London based with requirements to travel to our London office approximately 2-3 days per week, travel to events will also be required. 

We're seeking a dynamic leader to spearhead our Macmillan Cancer Support Projects and Community Connections Lewisham Social Prescribing initiatives. This role offers a unique chance to impact vulnerable adults' lives, including those affected by cancer.

Key Responsibilities:

• Lead Macmillan Cancer Support Projects and social prescribing services

• Manage and develop Social Prescribers and Cancer Champions

• Foster partnerships across health, social care, and voluntary sectors

• Drive service innovations and improvements

Ideal Candidate:

• Experienced in social prescribing or community health

• Strong leadership and partnership-building skills

• Understanding of cancer care pathways

• Passionate about improving health outcomes and reducing inequalities

Why Us?

• Make a tangible impact in your community

• Lead innovative health initiatives

• Grow professionally in a supportive environment

We value diversity and strongly encourage applications from all backgrounds.

Ready to empower individuals and transform lives? Apply now and be part of our mission to create a healthier, more connected Lewisham!

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the Individual Giving Officer at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

You will support the Individual Giving team in the delivery of key fundraising strategies across a range of channels and income streams. This includes project-managing direct marketing campaigns, working to our digital fundraising strategy, liaising with suppliers and delivering key donor stewardship. You will play a key role in driving income at Emmaus UK as well as supporting the fundraising of Emmaus federation partners.

Who are we looking for?

Working within the Fundraising and Influence directorate, reporting to the Individual Giving Manager, the role will be central to the delivery of the strategic objectives of the fundraising team.

What we offer

· £30,400 per annum

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 12 January 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 20 January 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Are you ready to take the next step in your fundraising journey? Are you committed to making a difference for children and young people? Do you thrive in a supportive, values-driven communities? Then this could be the change you are looking for!

We are recruiting a Senior Fundraising Officer, with experience of working with trusts and foundations, and statutory funding. Working alongside our Head of Partnerships and Communications and Marketing Lead, you will be responsible for identifying funding opportunities, developing winning bids and nuturing relationships with funders, to help resource our mission, to help every child to succeed. We are a small, supportive team that invest in our staff teams professional and personal development and wellbeing.

The Winch is an ambitious youth and community charity based in Camden, London. We deliver a 'cradle to community' offer, supporting children and their families from birth to their transitions to adulthood, and beyond. 

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life. We are looking for Bliss Baby Charter Programme Officer to join our enthusiastic and passionate team.

Role Summary

Bliss is the leading UK charity for babies born premature or sick, existing to give every baby who needs neonatal care the best chance of survival and quality of life. We do this by supporting families, campaigning for change, supporting professionals, and enabling life-changing research.

We have a long and proud tradition of working with and supporting healthcare teams on neonatal units and across the neonatal community to work in partnership with parents and carers in the delivery of their baby’s care. We do this because evidence shows working in partnership improves babies’ outcomes.

The Baby Charter Programme Officer supports neonatal units to bring about change and work towards Baby Charter accreditation. In doing this, the Bliss Baby Charter Programme Officer plays a key role in encouraging neonatal healthcare professionals to improve their practice to ensure parents/families are as involved as possible in the care of their baby.

Terms

• Location: Hybrid : Bliss’ head office (1 day per week minimum), London SE1 and home. Some travel required to hospital locations in south and southwest England (expected 1-2 trips to units per month)
• Salary: £27,000 FTE, Permanent
• Terms: 24 hours per week

Role Details

The role will focus on:

• To work effectively and efficiently with the Programme Lead and other Baby Charter Programme Officers to support units across the UK, with a focus on the South and Southwest of England.
• Using the Baby Charter digital audit tool to assess practice and provide feedback on units’ audits and supporting the development of action plans to address identified areas for improvement.
• Leading on the delivery of assessments with units.
• Engaging effectively with neonatal healthcare professionals working through the Baby Charter across England, Wales and Northern Ireland, including responding to relevant enquiries and requests.
• Promoting the Bliss Baby Charter, both internally and externally, through our digital channels and at external meetings and conferences.
• Work intentionally to tackle health inequalities: supporting the Bliss Baby Charter and other Bliss programmes to work towards more equitable outcomes in neonatal care for all babies and families
• Actively promoting equality, diversity and inclusion internally: to help create and sustain a positive working environment for all.

The ideal candidate will be able to demonstrate the following skills and experience:

• Excellent interpersonal skills, with experience of communicating with a range of stakeholders
• Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
• Ability to work independently but also to work cooperatively and collaboratively as part of a team, including with colleagues working remotely
• A strong understanding of equity, diversity and inclusion, and the ability to work with and support people from diverse backgrounds

For more details please view the job description and person specification attached to this advert.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline

• The deadline for applications is Midnight 4 January 2025
• First round interviews will be held virtually (via zoom) on w/c 6th of January
• Second round interviews will be in person at our London Bridge offices shortly after

Senior Trusts Officer. 

Salary: c£35,000 per annum. 

Location: Remote (with occasional travel to London office). 

Contract: Permanent, 35 hours per week. 

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role  

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts Team playing a vital role in achieving that ambition.

As Senior Trust Officer you will work to secure multi-year donations from trusts and foundations to deliver a wide range of organisational priority projects and services.

You will also contribute to the development of the trusts pipeline to support the team's growth strategy.   

We are looking for someone with demonstrable experience of securing five and six figure gifts from Trusts and Foundations.   

How you'll help to create brighter futures  

• Working collaboratively to deliver an annual 6-7-figure team target.
• Leading a team to ensure the delivery of income targets.
• Initiating and developing multi-year partnerships between trusts and foundations. Developing and implementing individual solicitation and stewardship plans, across the UK and internationally. 
• Developing and implementing a communication and stewardship programme. 
• Collaborating with fundraising colleagues to track and report on prospect management.
• Taking responsibility for ensuring that all fundraising partnerships with charitable trusts achieve their maximum potential.

Let's talk about you  

• Do you have experience of trust fundraising with a strong track record of initiating new relationships?
• Do you have experience of managing relationships with Trusts and Foundations?
• Can you manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support? 
• Do you have experience of preparing budgets for potential funders with working knowledge of charitable financial accounts?

 It's an exciting time to join the Trusts team at Action for Children, and we are looking for collaborative, energised and forward-thinking individuals to join our ambitious team of fundraising professionals.  

Please see the Job Description for the full list of accountabilities and requirements.  

Good to know    

Application Process    

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. 

We do not offer sponsorship for this role. 

Diversity, equality, and inclusion    

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.    

Want to know more about Action for Children? 

Find us on , ,  or  to get to know us better. 

 

Closing Date: Sunday 5^th January 2025.

Interview will be scheduled for week commencing 13^th January 2025.

See below for further information about working with us: 

 

 

Do you want to make a positive difference to the lives of others?

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important.

So, at Barnet Mencap, in addition to offering 32 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be face-to-face work as part of the job, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Any travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light Card.

We are looking for a new Communications Officer within our Project Support Team, someone with strong communication and IT skills, a creative streak and who enjoys a challenge. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

· good interpersonal skills working as part of the administrative team 

· high attention to detail and a high standard of literacy

· excellent organizational skills working in a timely manner

· be confident and flexible, acting as the public voice of Barnet Mencap

To apply, please either complete an application form or send a CV with a statement explaining how you meet each of the criteria on the person specification. The advert is also available on our website. Completed applications can either be sent through CharityJobs or emailed to our general address (available on our website).

Barnet Mencap is committed to equality, diversity and inclusion and the safeguarding of children and adults at risk.

The successful candidate will be required to complete a Disclosure and Barring Service form in line with Section 115 of The Police Act 1997

We’re hiring a Service Support Officer to join the Live Well Wakefield team, a community-based service that supports adults aged 18+ to improve their health, wellbeing and independence.

The Service Support Officer is a central part of this team, so it’s a brilliant opportunity to use your administrative experience to make a difference. We offer great benefits and in our 2024 staff survey, 100% of the team told us they enjoy working at Live Well Wakefield!

What does a Service Support Officer do?

• Acts as first point of contact/liaison for users of the service, members of the public and other professionals, providing them with further information and signposting/triaging.
• Works with team members to provide administrative support for activities, caseloads and meetings.
• Works with sensitivity and has a good understanding of the issues experienced by users of the service.
• Assists the team with a variety of communications methods, such as website updates, presentations, social media and other digital communication methods.
• Undertakes general clerical duties such as dealing with post, photocopying and ordering/raising purchase orders.

What are we looking for in our Service Support Officer?

• Recent experience of providing administrative support to a team or service.
• Experience of working in a person-centred role with members of the public and communicating with a wide range of people.
• Experience of keeping accurate and timely records.
• Excellent organisational skills, and ability to manage time effectively, prioritise tasks independently, and work under pressure to meet deadlines.
• Confident IT skills.
• Operates in a non-judgemental, empathetic manner.
• Ability to work from Wakefield office base during service opening hours.

Take a look at the Person Specification for more details and if you feel you are the right person, we’d love to hear from you! We value personal qualities and experience as well as work experience.

What do we offer?

“I've not worked anywhere as supportive as Live Well” – from our recent staff survey

• 28 days holiday a year plus bank holidays
• 5% salary contribution to a pension scheme
• Access to Occupational Health
• Access to health service discount schemes, including Blue Light Card
• A range of policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

Due to the nature of the position, we will require the successful candidate to complete an Enhanced DBS check.

We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

Closing date: Sunday 2 Februaury at 5pm

Interview date: Interviews are currently planned for Thursday 20th February, at Agbrigg & Belle Vue Community Centre.

To apply on CharityJob, submit your CV and a cover letter (no more than 2 pages) describing how you meet the Person Specification for this role. 

Nova Wakefield District is a local charity that supports Voluntary, Community and Social Enterprise organisations in Wakefield District. Nova and South West Yorkshire Partnership NHS Foundation Trust deliver Live Well Wakefield, which is commissioned by Wakefield Council and Wakefield’s seven Primary Care Networks. 

Research, Evaluation and Impact Officer

2 posts available

35 hours per week (Requests for flexible or part time working arrangements will be considered).

£29,394.04 per annum if London-based / £26,269.74 if based outside London.

Location: The Children's Society's national office at Whitecross Studios, Old Street, London, or one of our regional offices (currently in Birmingham and Greater Manchester), with hybrid working options available. Alternatively, home-based by arrangement with the ability to travel to the national office as required.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

Our Research, Evidence and Impact Team is recruiting two new Research, Evidence and Impact Officers to support our work across an extensive portfolio of projects. As well as doing innovative and original research, we collaborate with colleagues to develop the evidence to drive policy and systems change, and with practitioners and managers in our services to support them with independently commissioned evaluation and learning from practice activities. We're also developing new ways to understand, demonstrate and increase the impact of everything The Children's Society does.

OUR TEAM

The Research, Evidence and Impact Team has a vital role in ensuring that The Children's Society retains a clear and authentic understanding of young people's lives, with a focus on what is most important to building or preserving wellbeing. Our charity has been at the forefront of research on children's wellbeing for 20 years, alongside conducting child-centred studies on adolescence, risk and vulnerability (e.g. on Child Exploitation), and child poverty, exploring the issues that jeopardise young people's safety, health and opportunities. We have a track record for innovation (e.g. developing a validated and widely used 'Good Childhood Index') and work with academic partners and other organisations who share our vision of a society built for all children.

Our collaborative culture at The Children's Society means that we often work with colleagues who lead lobbying and campaigning activities, bringing together compelling evidence to drive change - in public awareness and attitudes, and in policies and systems - that can improve young people's lives. We also work closely with colleagues in our services across the country - sometimes to study the issues they see in their frontline work with young people and families, and sometimes to support them when they commission independent evaluations or learning exercises.

The Research, Evidence and Impact Team's work is also pivotal to two flagship reports that The Children's Society publishes every year - 'The Good Childhood Report' and our Annual Impact report.

THE TYPE OF PERSON WE ARE LOOKING FOR

We are currently looking for two early career researchers / evaluators who can make a key contribution to the delivery of research, evaluation and impact projects for The Children's Society. You will be joining a team of experienced researchers to work across a varied and exciting range of projects. You will be involved where your input is most needed - and there will be opportunities to develop fresh skills and knowledge.

If you already have strong research/ evaluation skills and the energy and motivation to learn and develop in a supportive, multidisciplinary team in a leading children's charity we would love you to join us.

To be successful in this role, you must have:

-Knowledge and understanding of research and/ or evaluation methodologies, including young person-centred approaches - and an interest in exploring and understanding impact.

-Experience of conducting research and/ or evaluation, from project design through to reporting, whether through a paid or unpaid role or academic studies (ideally both).

-Qualitative and quantitative analysis skills - and demonstrable experience of applying these to research/ evaluation projects.

-Excellent written and verbal communication skills and the confidence to work with a range of stakeholders including professionals in external organisations and, importantly, young people and parents/ carers.

-An understanding of ethics and safeguarding related to research with young people and families.

INFORMATION ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs more than 70 local services that help thousands of young people who desperately need our support, and we lobby and campaign to get laws and policies changed to make children's lives happier and safer. Every day we're changing the lives of children in this country for the better - you can find out more by reading our 'Impact Report' https://www.childrenssociety.org.uk/what-we-do/our-impact

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is 23:59pm on 12th of January, 2025. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 3rd January 2025 onwards.

Interviews will be held during the week commencing 27th of January, 2025.

DOCUMENTS

Applicant pack

Job description