Information And Support Officer Jobs

The Philanthropy Writing team creates high-impact written materials to help secure substantial philanthropic funding for the University of Oxford. As Philanthropy Writer, you will join a small team of communications professionals dedicated to crafting compelling proposals in support of the University’s vital work in teaching and research.

 About the role

- You will write and edit compelling bespoke proposals, cases for support and other materials to help raise significant philanthropic funds for University priorities

- You will work with fundraising colleagues, senior leaders and academics to convey philanthropic priorities in an accessible and persuasive manner

- You will provide advice and support for the various fundraising teams in relevant areas such as writing, University brand and style, and appropriate sourcing and use of images

To be successful you’ll need:

- A flair for, and experience of writing in a persuasive, clear and succinct style

- A talent for juggling multiple projects and working to a variety of deadlines while taking a meticulous approach to checking and proofreading copy

- An appreciation of the vital role that the University of Oxford plays in improving lives across the world and an ability to convey this by making academic material accessible to a lay-audience

What we offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loans

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

At Marie Curie, we provide essential care and support for those facing terminal illnesses. Our Fundraising Operations Team plays a vital role in ensuring that our supporters and volunteers have the resources they need to raise funds that make a real difference.

This is your chance to be part of a passionate and supportive team that drives our fundraising success by delivering high-quality fulfilment services and creating memorable experiences for our valued supporters.

As a Fulfilment and Support Officer, you will handle a variety of tasks that keep our fundraising activities running smoothly. From preparing welcome packs for new supporters to managing thank-you letters, your attention to detail and dedication will ensure that every interaction with our supporters is meaningful and impactful. Your work will directly support our fundraising teams and help build lasting relationships with our donors, contributing to Marie Curie's mission of providing high-quality end-of-life care.

Main responsibilities:
- Prepare and dispatch fundraising materials such as welcome packs, thank-you letters, and event kits.
- Collaborate with fundraising teams to ensure seamless support for campaigns and events.
- Liaise with suppliers and response handlers to ensure timely and accurate fulfilment.
- Monitor stock levels of materials and coordinate replenishments when needed.
- Contribute to process improvements and ensure smooth operations within the team.
- Participate in team meetings and help develop innovative solutions to improve supporter experiences.

Key Criteria:
- Strong communication skills (written and verbal).
- Basic proficiency in Microsoft Word, Excel, and Outlook.
- Excellent attention to detail and the ability to meet deadlines.
- Ability to work both independently and as part of a team.
- Willingness to handle physical tasks such as lifting and moving materials.
- Experience using CRM systems (nice to have)
- Knowledge of fundraising activities and supporter engagement will be an advantage.

Please see the full job description .

This role is available both full-time and part-time. Please make sure to indicate your working preferences in your application.

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Please indicate your availability for full-time and/or part-time.
- Close date for applications: February 2, 2025.
- Interviews will be likely planned for February 11 and 12, 2025 (in person, Links Place office)

Salary: £20,821-21,445 per annum
Contract:  Fixed-term contract 18-months, full-time (35 hours per week) or part-time (to be discussed)
Based:  Edinburgh, office-based (Links Place)

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Our client is a global leader in peacebuilding, with a vision of a world where conflicts can be resolved without violence, and people work together to sustain peace. Operating across 15 countries in Africa, Asia, Europe, and the Middle East, we partner with local communities to address the root causes of violence, foster inclusion, and promote sustainable solutions. 

Chief Operating Officer
Global Peacebuilding Charity
London/Hybrid Working (minimum two days per week in the office).
Circa £95,000 per annum

We are seeking an exceptional Chief Operating Officer (COO) to lead our global Finance and Operations functions, driving operational excellence and delivering strategic impact in line with our 2024-2030 strategy. Reporting to the Executive Director, you will have oversight of the Finance, IT, People and Risk & Governance. You will play a central role in fostering collaboration across our distributed teams, and ensuring robust governance, financial oversight, and risk management.

The successful candidate will be a fully qualified CCAB (Chartered Accountant) and you will also bring:

• Proven senior strategic leadership experience within the UK charity sector.
• Strong operational and governance skills, with a track record of managing risk and compliance in complex environments.
• Exceptional ability to lead and motivate geographically distributed teams while fostering an inclusive and collaborative culture.
• Commitment to the charity's values, including gender equity, diversity, and anti-racism.

If you are an experienced and driven leader with a passion for peacebuilding and operational excellence, we encourage you to apply.

At Prospectus we invest in your journey as a candidate, and we are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.  

For further information and to apply please visit our dedicated recruitment website by clicking 'Apply Via Website'.

Recruitment Timeline

Deadline for applications: 2nd February 2025

Interview with Prospectus: w/c 3rd February 2025

Interviews with the Charity: w/c 17th and 24th February 2025

Your new role
The Executive Officer (EO) will provide essential administrative support to the Committee Services Team, helping to manage a high backlog of work and ensuring smooth operations. This role involves significant exposure to finance, legal, policy, and governance aspects. The EO will engage in a variety of tasks, including:

• Administrative Support: Managing and coordinating administrative tasks, ensuring efficient workflow.
• Communication: High-level communication with pharmaceutical companies and external experts, managing emails and phone calls.
• Data Management: Collating and investigating information, uploading papers to the system, and creating briefing notes.
• Meeting Coordination: Sending meeting links, delegating tasks, and ensuring experts are paid on time.

Key responsibilities

• Assist the team in managing the backlog of work and supporting committee operations.
• Provide reliable and trustworthy support, ensuring all papers are submitted on time and meetings are well-coordinated.
• Communicate effectively with internal and external stakeholders, including pharmaceutical companies.
• Analyse and interpret data, producing reports and briefing notes.
• Work flexibly with a variety of team members and stakeholders.
• Ensure efficient management of emails and phone calls.

What you'll need to succeed

• Pharmacy, health, or scientific background is desirable due to the nature of the paperwork and acronyms.
• High proficiency in email literacy and managing inboxes.
• Excellent communication skills (both written and oral).
• Experience in a similar administrative role.
• Ability to manage and coordinate administrative tasks in a fast-paced environment.
• Experience in finance, legal, policy, and governance aspects is beneficial.

What you'll get in return

• Hybrid work model (2-3 days in office, Canary Wharf).
• Potential extension.
• £18 per hour inclusive of holiday pay.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join one of the the nicest and most innovative digital and content teams in the charity sector!

It’s an exciting time to join Kinship as our Website Content Manager. In September 2024, we launched our new website. It’s received excellent feedback from kinship carers and we now want to build on this success and ensure kinship carers in England and Wales can access the right advice, information and training through our website.

You’ll be joining a growing organisation where you’ll have brilliant opportunities for personal development and training to support you in your role.

You’ll sit in the Services and Digital Department, in the Digital and Content Team. Our department comprises of the Training, Advice, Peer Support, Programmes and Database teams.

About the role:
As our Website Content Manager, you’ll manage the content production for our website based on user needs, analytics and research. You’ll own the website governance including the process for creating new website content and updating and maintaining current content. You’ll work with 'digital and brand champions’ across the organisation, providing training and support for chosen colleagues in each team to update the website.

You’ll work closely with Content Designer colleagues who will create new content for advice, training and information. You’ll be responsible for supporting other content creation and the overall maintenance of the website content.

You’ll also work closely with the communications and policy teams to align with our organisational social media content strategy, digital marketing and core objectives (including our influencing, campaigning, research and policy work).

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail-oriented with an improvement mindset.

The type of person we’re looking for:
You’ll bring your storytelling, passion, problem solving, curiosity, consciousness and excellent communication skills to your role. You’ll need to be structured in your approach to managing governance processes and website editorial – so you’ll be a complete finisher with excellent attention to detail and an ability to meet deadlines.

A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues.

Working with kinship carers to ensure meaningful participation and being respectful of their lived experience is an important value in how we work.

The team work remotely, but there is the option to work from our office in London. This role will require flexibility for occasional travel in England and Wales.

Key responsibilities:

Website content management:

• Develop and lead a website governance process (including sign-off), supporting colleagues to proactively schedule and create new website content, taking ownership of deadlines using Asana.
• Develop a website content strategy over 12 months alongside content designers, aligning with organisational objectives and goals.
• Develop and train digital and brand champions across the organisation to help them write in plain English and create web content that meets the objectives of their team and our website.
• Work closely with the communications and policy teams to align with their strategic external content strategies (including social media and email marketing campaigns) and help plan website content as part of the Editorial Board.
• Collaborate with colleagues to maintain the organisational style guide on Notion.so and be a champion for its use across our website communications.
• Provide website content template pages that support teams can use to structure and write accessible content and provide editorial oversight and final sign-off (web pages / information sheets / film / podcasts / workshops).
• Update and oversee the governance of our Kinship Compass tool, which enables kinship carers to search for information, support and advice in their local area .
• Be the first point of contact for content requests and scheduling for website updates.
• Prepare regular reports to the Head of Digital and Content (and other colleagues) as required.
• Manage external freelancers where appropriate.

Digital innovation and best practice:

• Use data and analytic tools (like Moz, HotJar and Google Analytics) to measure website performance and continue to improve content and SEO.
• Use user participation and other user research techniques to consistently improve website content and ensure content is optimised for SEO.
• Ensure high-quality manualisation and documentation of systems and processes to support website governance and transparent processes (using Notion.so).
• Ensure all website content is accessible and continually reviewed.
• Lean into learning best practice and new techniques to drive innovation and new website improvement (AI and machine learning for example), actively learning from other organisations and sectors.
• Be committed to content design principles (Content Design by Sarah Winters and Rachel Edwards will be your core text).
• Ensure that best practice is followed at all times, including regarding safeguarding, GDPR and PECR.

Collaboration, participation and teamwork:

• Work with team members and peers to contribute and develop a positive culture and high-achieving team.
• Embed values and behaviours where learning and innovation is at the heart of developing website content which meets the needs of our kinship carers and other audiences.
• Actively contribute to Kinship’s long-term strategy, objectives, business plans and budgets.
• Put kinship carers and their needs at the heart of why we do what we do, which also includes how we collaborate with staff members who are kinship carers.

Some tips for your application:

• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 page on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 35 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 20232 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 02 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 

• Initial virtual interview – 13 February 2025
• Face-to-face interview – 17 February 2025 at RAF Honington

Are you a detail-oriented professional with a strong background in quality assurance?

TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
 
Benefits: 

- Salary: £30,000 per annum, depending on experience
- Employment type: 12-month FTC

- Hours: Full time, 35 hours per week

- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch

- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD

About the Organisation: 

Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.

The Role: 

As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.

Key Responsibilities: 

- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.

Skills and Experience required: 

- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. 
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. 
- Strong customer service and account management skills with experience in building relationships with stakeholders. 
- Proficiency in Microsoft Office and experience with CRM systems. 

  
Interviews: 

- 2 stages

- 1st stage online
- 2nd stage in person (London)

- Week commencing 17th February 2025

To Apply: 

- Covering letter

- No more than 2 pages of A4
- Addressing the required skills and experience listed above

- CV

Deadline for Applications: 

- Monday 10th February 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development and assistive equipment services to people in Bristol who are Deaf, hard of hearing or deafened. As our mission statement says, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.

CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people. 

CfD is seeking a Manager to run our Equipment Service, contribute to projects and support our CEO as we move forward with our new plans. The post-holder will be based at the Vassall Centre, Gill Ave, Fishponds, Bristol, BS16 2QQ.

This is an exciting opportunity to help CfD grow. You will manage our Equipment Service for Deaf and hard of hearing people, with a focus on developing the scope and reach of the service. You will also contribute to a portfolio of projects and support the CEO by managing staff and leading on areas of work such as HR and Health and Safety. We welcome applications from people who have experience of working with or supporting deaf people and those with management, administrative and marketing experience who would like to use these skills in a new area.

Summary of duties:

Equipment Service

The Manager will oversee the running of the Equipment Service, managing the two Equipment Officers and the two CfD Administrators, as well as being responsible for the Resource Room. You will also be responsible for the marketing of the Equipment Service, developing the existing marketing strategy and implementing your new approach. This part of your role will take 20 hours a week.

The Manager will also be responsible for developing the Equipment Service so that we reach more people, make more use of Bluetooth technology and offer more support to existing clients. This part of your role will take 7 hours a week.

The role may develop to include spending some time as an Equipment Officer, visiting clients, making assessments and providing equipment to clients. Training will be provided for this part of the role.

These parts of the role are core. All candidates will be asked to carry out these duties.

Additional hours are also available to:

1. Work an additional 3 hours a week developing the Equipment Service

2. Work with other CfD staff to develop and run projects and support the CfD CEO. This work will be up to an additional day a week (7.5 hours a week)

Current projects include:

· Developing new ways of supporting Deaf and hard of hearing people, with an emphasis on setting up “Living with Hearing Loss“ workshops and peer support groups for hard of hearing people.

· South Gloucestershire project – bringing Deaf and hard of hearing people together through monthly sessions with a focus on wellbeing.

· Community Development projects – these seek to build resilience, bring people together, and to make connections to their communities.

Support Role

You will support our CEO, Justin Smith, by dealing with queries from staff, deputising at some meetings and leading on HR matters, Health and Safety and GDPR.

This will be an exciting and challenging role. You will be busy, but you will be able to make a real contribution to CfD and to the lives of Deaf and hard of hearing people in Bristol and the surrounding counties.

Does this sound like you?

The main responsibilities are to:

Equipment Service

1. Manage, maintain, and improve the Equipment Service.

2. Line-manage the two Equipment Officers and the two CfD Administrators.

3. Develop and implement the current marketing strategy for the Equipment Service, including use of social media, the CfD website, outreach work and presentations.

4. Produce equipment service reports for the CfD Trustees and Bristol City Council in a timely manner and to a professional standard.

5. Work with the CfD Communications and Engagement Officer to develop the Equipment Service Newsletter so it becomes a CfD newsletter of interest to deaf people throughout Bristol and the surrounding counties.

6. Improve the Equipment Service website so that it becomes a resource for clients and professionals.

Projects

Tasks will include some of the following:

1. Manage contracts and support staff to manage their budgets across a number of projects.

2. Lead on using our database to produce high quality statistics on our work.

3. Support staff to ensure that CfD produces reports for funders to meet the required deadlines.

4. Contribute to a number of projects, including developing new ways of supporting hard of hearing people to adjust to hearing loss and to find effective strategies for meeting the challenges that hard of hearing people face in Bristol.

CEO Support

Tasks will include some of the following:

1. Lead on HR, Health and Safety, Risk Management, GDPR compliance and good practice.

2. Deputise for the CEO at selected meetings and events, and to develop and maintain relationships with key external partners and agencies.

3. Work with the CEO to cost and implement new initiatives and service delivery opportunities.

General

1. Attend conferences, training and other staff development opportunities. 

2. Develop an agreed personal training plan and carry this out using internal and external training as required.

3. Adhere to and promote CfD’s policies and standards, especially the Equal Opportunities, Data Protection, Safeguarding, Health and Safety and Communication policies.

4. Act as an ambassador for CfD; promoting a positive and professional image and attitude at all times.

5. Support the CEO and other CfD staff in achieving the aims of CfD and carry out such other relevant duties as may be agreed.

6. Support CfD to find funding for new projects involving Deaf and Hard of Hearing people.

7. Coordinate and manage own Access to Work support (if needed).

Terms and conditions:

1. This is a part/full-time position of 27- 37.5 hours a week.  CfD’s core hours are 10am – 4pm. Occasional evening and weekend work may be required. Applications are welcome from candidates who wish to work for any number of hours between 27 and 37.5 (full-time). Part-time hours may be split across 4 or 5 days.

2. This is a permanent post, subject to availability of funding. Equipment Service funding from Bristol City Council is renewed every 3 years subject to CfD winning a competitive tender.  The current service contract will run to the end of March 2026.

3. Salary £27,500 - £31,000 a year pro rata.

Note:

The final interpretation of this job description rests with the CEO in consultation with the Board of Trustees and the jobholder. The job description will be reviewed in the course of supervision meetings and any amendments will be negotiated with the jobholder. The jobholder is also expected to share in other CfD activities as time permits and by agreement with the CEO.

 Essential skills, abilities and knowledge:

· Educated to A-Level standard, including Maths and English GCSEs.

· Knowledge and understanding of the voluntary sector and sympathy with the objectives of CfD.

· Able to deal with telephone calls and queries (through interpreter if required) in a pleasant manner.

· Some knowledge of specialist equipment for Deaf and hard of hearing people.

· Experience of producing reports.

· Experience of collating and inputting data onto databases and extracting information for monitoring (CfD uses a CRM system called “Charitylog”. Training will be provided for this system).

· Experience of delivering projects or services in a timely manner and to budget.

· Able to use Microsoft office to a high level, including Word and Excel.

· Ability to monitor budgets and use Excel to check and prepare budgets.

· Ability to write clear and concise documents suitable for a range of audiences, including professionals and service-users.

· Understanding of the importance of evaluating a service.

· Ability to deliver presentations to small and medium-sized audiences in an engaging manner.

· Ability to form positive working relationships with other professionals.

Desirable skills, abilities and knowledge:

· A marketing qualification or experience of marketing a service.

· Experience of working with Deaf and/or hard of hearing people.

· Ability to communicate in British Sign Language (training can be provided).

· Experience of working closely with service users and explaining complex issues clearly.

· Understanding of the social model of disability.

· Experience of using social media and writing content for websites.

· Experience of managing staff.

Things we expect all staff to support us with:

· Actively seek out opportunities for development and income generation.

· Read, understand and follow CfD’s policies and procedures.

· Stay up to date with key developments in your specialist area.

· Be willing to occasionally work evenings and weekends.

· Participate in team-meetings and development days.

· Be willing to travel across Bristol and occasionally further afield.

· Represent CfD at local, regional and national meetings and events.

In return, you will receive:

• Competitive pay and holiday allowance

o  25 days a year plus Bank Holidays pro rata per year

• Employee pension contributions

• A flexible working policy

o Our core hours are 10:00 until 16:00 Monday to Friday

• The opportunity to be part of a committed, skilled and supportive team

• Support to develop your skills further

Equipment Service – Further Information:

The aim of the Equipment Service is to make sure that clients get the equipment they need and are confident in using it.  We support clients to be independent by helping to remove some of the barriers they face because of their hearing loss.

The Deaf Equipment Service is contracted to CfD by Bristol City Council. CfD has run the Equipment Service for Deaf and hard of hearing people for over 10 years. Our Equipment Officers make pre-arranged visits to the homes of Deaf, deafblind and hard of hearing people within the city of Bristol. We carry out assessments to find out what clients need and then supply the equipment (usually free of charge), provide training so clients know how to use it and support clients if they need repairs or replacement equipment. Every year we work with around 400 clients. The equipment we supply includes TV listening devices, flashing doorbells, amplified telephones and personal listeners. We are developing an outreach programme to try and reach as many deaf people in Bristol as we can.

As the Manager of the Equipment Service, your main tasks will be:

1. Manage, maintain, and improve the Equipment Service to make sure all KPIs are met.

2. Manage the Equipment Service budget and make sure all activities are delivered within budget.

3. Manage the two part-time Equipment Officers and the two CfD Administrators, including conducting supervisions, and chairing team meetings.

4. Develop and implement the marketing strategy for the Equipment Service so that the service expands to meet our new targets.

5. Support the administrators to monitor the Equipment Service email inbox, responding promptly to all customer related queries. 

6. Keep records using CfD’s Charitylog database, electronic files and some paper records.

7. Produce regular reports and statistics on work done.

8. Develop the Equipment Service by:

a. Exploring how workshops on hearing loss can be used to support hard of hearing people.

b. Developing peer-support as a way of promoting the wellbeing of hard of hearing people.

9. Review and improve the administrative systems e.g. electronic and paper filing systems, data collection, record management.  

10. Greet visitors to the resource centre and provide demonstrations of a selection of assistive technology.

11. Work with the Equipment Service Team to provide content for the organisation’s website and social media presence relevant to the Equipment Service, including the sharing of stories and information.

12. Lead on reviewing and improving the Equipment Service website.

The Museums Association is seeking a part-time (18 hours per week spread over 3 or 4 days Monday to Thursday) Health and Wellbeing in Museums Project Officer to deliver the Health and Wellbeing in Museums Fund, supported by the Julia Rausing Trust, for 24 months.

The fund is a grants programme supporting UK museums to develop and continue sector-leading health and wellbeing work through a time of financial crisis and to embed excellent practice.

The project officer is at the centre of this programme as advisor and facilitator for museum applicants and grantees; lead for comms and learning dissemination in the UK museum sector; and link to external evaluators to understand and enhance the impact of this programme.

The project officer will report to the grants manager and work closely with her on programme development. While the role is fixed term for two years, there is potential to continue working on monitoring and evaluation at a reduced level at the end of this period.

The ideal candidate will have a good knowledge of the museums sector and be a great listener and communicator. You’ll be excited by the prospect of championing best practice in health and wellbeing in museums. You’ll have a good attention to detail and be able to summarise large quantities of information into key messages.

The Museums Association is a dynamic and campaigning membership organisation with a mission to inspire museums to changes lives. We have a strong vision and values and a bold business plan. Joining us at this time would be an excellent opportunity to work for a vibrant and inclusive organisation and be part of a friendly and enthusiastic team.

The closing date for applications is Sunday 9 February 2025 at 11.59pm.

Interviews will be held online on Thursday 27 February 2025.

For more information on how to apply, please visit our website.

Job overview

We're looking for a Philanthropy and Partnerships Manager (Maternity Cover) with experience in major gifts, legacies and grants fundraising. This role is offered at 22.5 hours per week (0.6FTE) for 12 months.

With a strong track record of cultivating and securing major gifts, you’ll play a key role in project managing our next capital funding appeal to support victims of stroke and other neurological conditions, engaging and motivating multiple internal and external stakeholders to ensure key milestones are met. 

You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective relationships with major donors and grant makers.

This role offers a fantastic mix of strategy and delivery, working closely with the Head of Charity and Head of Fundraising & Communications to steward existing supporters and encourage new donors to make long-term, sustainable and significant gifts to support Southmead Hospital Charity’s major funding priorities.

If you're interested in this opportunity and would like to know more about the role, we'd love to hear from you. 

Main duties of the job

You will lead the Charity’s Philanthropy and Partnerships work with responsibility for delivering the Charity’s fundraising through major gifts, legacies and grants fundraising. Working within our small Partnerships Team to develop relationships across a range of audiences and working closely with the Charity Director and Head of Fundraising, you will have responsibility for securing six-figure gifts from philanthropic individuals and organisations to benefit patients and the incredible staff who look after them.

Key responsibilities will include cultivating deep relationships with both significant Charity donors and senior clinical colleagues in the Trust, detailed research on High-Net-Worth Individuals, writing complex proposals for support, facilitating cultivation events and working closely with the Charity Director and Head of Fundraising and Communications to agree defined projects that require internal commitment and substantial financial support. You also be responsible for managing our legacy pipeline and work closely with our Legacy Link Consultant to deliver efficient and effective estate administration.

You will need comprehensive knowledge of fundraising and considerable networking skills with the ability to identify influential contacts both internally and externally. You must be able to visit high-net-worth individuals, create high-quality grant proposals, manage complex legal estate administration and lift the profile of the Charity.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.  We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

General

• In consultation with the Charity Director and Head of Fundraising and Communications, develop and lead a strategy for major gifts and legacies.
• Work to agreed financial targets and KPIs across existing income streams.
• To lead on the development of major gifts, legacy and grants fundraising. To continually research, cultivate and develop strong relationships with these prospects.
• Support the Director and Head of Fundraising to ensure that a donor-centric approach is at the core of all activity and that high standards are developed and maintained throughout the Charity team.
• Provide the Director, Head of Fundraising and Communications and all team colleagues with detailed updates through regular team reports.
• Ensure that all cash handling, banking, donor acknowledgement and receipts are kept in accordance with charity best practice.
• Keep up to date on all new governance regulations issued by the Charity Commission, Fundraising Regulator and Information Commissioner’s Office.
• Maintain and develop relationships with key stakeholders.

Major Donors

• Lead on planning and delivery of a programme of philanthropic support from major gifts.
• Write detailed case for supports and proposals to encourage major gifts from our current donor pool and new prospects.
• Plan, organise and develop cultivation events to lift the Charity’s profile with major donors.
• Analyse and segment existing major donors to deliver appropriate, quality personalised tiered stewardship which deepens relationships and increases loyalty and value.

Legacy fundraising

• Lead on planning and delivery of a strategic legacy programme.
• Manage relationships between prospective legators, family members and their legal representatives as appropriate.
• Keep accurate, up to date records on legacy pledges and steward relationships appropriately.
• Ensure all legacies are acknowledged appropriately and estate queries dealt with in a timely manner by the Philanthropy and Partnerships Officer.

Grants fundraising

• Lead on planning and delivery of a strategic grants programme from charitable trusts and foundations.
• Plan, organise, research, analyse and submit comprehensive and high-quality applications to grant giving trusts and foundations.
• Ensure that funders receive reports of activities on time and with the required information to ensure regular stage payments where appropriate.

Other

• Adhere at all times to the Charity’s policies and procedures.
• Ensure the effective and efficient use of the Charity’s resources.
• Ensure that all duties are carried out to the highest professional standard.
• Be aware of the responsibilities with regard to Health and Safety.
• To be responsible for managing delegated budgets linked to individual projects.
• Manage staff involved in specific events and projects which will include volunteers and external agencies.
• Ensure that all data is handled confidentially and is compliant with the Data Protection Act, especially with regard to records of donors and volunteers.
• Will have to meet and work with members of the public at fundraising events.
• Will have to work from other locations as and when necessary.
• Will have to work some evenings and weekends as and when necessary (time off in lieu agreed).

Person specification

Work Experience

Essential criteria

• Education to degree level or equivalent.
• Evidence of continuous professional development.
• Experience and a proven track record of fundraising/sales, developing strategies and robust planning including achieving ambitious targets and delivering successful campaigns.
• Knowledge and experience of fundraising management disciplines, in particular those employed in major donor, legacy and trust and foundation fundraising. Alternatively, in-depth experience of a relationship/sales role securing significant income

Please feel free to visit our Southmead Hospital Charity website and contact details to find out more about us.

Leadership Through Sport & Business (LTSB) is a UK-based social mobility charity that prepares and supports young people from disadvantaged backgrounds into meaningful roles with major firms. We make sure those at risk of under-employment find careers equal to their ambition and ability and can contribute from their first day on the job.

Since 2012, we’ve worked with 1,963 young people, providing them with personal and professional development to prepare them for the world of work, then working to place them in roles across accountancy & finance, digital technology, customer service, law, marketing and insurance.

Joining LTSB means becoming part of a team dedicated to breaking down barriers for young people. Your leadership will make a tangible difference, not only in the lives of those we support but also in the future direction of the charity itself.

We are looking to appoint an inspiring leader who brings:

• A passion for social mobility, equality, and supporting young people from disadvantaged backgrounds.
• Proven experience in a senior leadership role within a charity or small to medium sized organisation, ideally in the social mobility, youth, or education sectors. 
• A track record of successful fundraising, partnership development, and income generation, ideally including grant funding and corporate partnerships.

LTSB’s mission is to break down barriers and build bridges to opportunity. We actively challenge inequality, promote inclusivity, and celebrate the unique contributions of all individuals. We believe that by embracing diversity in all its forms, we can foster innovation, inspire excellence, and make a lasting difference. At LTSB, EDI is not just a commitment - it is who we are.

Please let us know if you require any reasonable adjustments throughout the application and interview process.

If you have any queries on any aspect of the appointment process, need additional information or would like to have an informal discussion, please contact Lottie Wihl or Mia Walker-Saunders at Prospectus.

Recruitment Timetable:
Deadline for applications: 26th February
Interviews with Prospectus: 17th, 18th and 19th March
Interviews with LTSB: w/c 24th March

We are recruiting for a Temporary Events Project Support Officer for a high profile social welfare charity. You will be supporting a number of significant high-profile projects that the events team deliver . You will be carrying out thorough research, project design, business case justification, appropriate risk analysis, stakeholder engagement and continual project delivery reviews to ensure the projects meet strict timelines for the team.

Hybrid working minimum 2 days in the their London office

The Role
Ensure overall project delivery is managed to a defined plan, supporting the Events Managers and Head Events to ensure project management methods, processes and standards are implemented and maintained throughout the project lifecycle.
Provide support to ensure the proactive recording of risks and issues, dependencies, resources, costs and milestones associated with the project, escalating to reporting lines where appropriate.
Co-ordinate and support the production and management of project documentation, including project status reports and update briefs.
Implement and maintain project management controls, including risk and issue logs, financial tracking, benefits, and deliver plans.
Provide coordination of appropriate documentation and information management.
Represent the projects you work on where needed and be a key contact for both internal and external stakeholders.

The Candidate
Project Management
Events
Research
Risk analysis
Report writing
Budgets
Administration
MS office and database experience
Stakeholder engagement

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We are looking for an assistant legal counsel to join our legal compliance and governance team. Your work will include negotiating and drafting commercial contracts, and advice on data protection, fundraising and charity law. We can provide some support and training if any of these compliance areas are new to you. You should be able to work co-operatively as part of our team and with our internal stakeholders.

About you

You’ll be a qualified lawyer with at least 2 years PQE in commercial contract law. With  good quality drafting skills and good communication skills, you’ll  be able to manage a busy workload in a timely fashion and give pragmatic advice allowing you to resolve legals issues, where appropriate, effectively and efficiently. Experience of working in-house in a charity would be an advantage.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 2 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Monday 10 February 2025 at 09:00am

We reserve the right to close this advert early subject to volume of applicants. Therefore, if you are interested, please submit your application as early as possible.

Interview date

Week commencing Monday 17 February 2025