• Are you looking for volunteer roles ?

    Go to volunteering section

90

Individual giving director jobs in pinner, greater london

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Mothers' Union, SW1P, London (Hybrid)
£45,000 - £50,000 per year
Join us to deliver continuous improvement to our CRM system and data quality within it
Posted 1 day ago Apply Now
Sufra NW London, Greater London (Hybrid)
£36,565 - £41,200 per year
Ready to make a difference? Join our passionate team and be at the heart of Sufra’s mission to fight poverty & build community in NW London.
Posted 1 week ago
Closing in 6 days
Compton Fundraising Consultants Ltd, London (Hybrid)
£30,000 - £32,000 per year
Posted 1 week ago Apply Now
Closing in 2 days
Tearfund, Remote
Approx £80,000 + 10% non-contributory pension + excellent benefits
Posted 4 weeks ago
Closing tomorrow
Greenhouse Sports, NW1, London (Hybrid)
£38,000 - £40,000 per year
Posted 1 week ago
The Drinkaware Trust, London (Hybrid)
£61,000 per year
Posted 2 days ago Apply Now
Closing in 4 days
Action Against Medical Accidents, Remote
£35,324 per year
We are looking for a digital fundraising expert who can grow AvMA’s online income streams and increase engagement across digital channels.
Posted 1 week ago
Closing today at 17:00
Cripplegate Foundation, Islington (Hybrid)
£33,364 - £37,699 per year
Office Manager needed for our busy and friendly office of 14 people
Posted 1 week ago
Sociological Review Foundation, Remote
£35,000 per year
Posted 2 weeks ago
Closing in 3 days
Tiyeni, Remote
£30,000 - £35,000 per year FTE
Posted 2 weeks ago
Page 2 of 6
SW1P, London (Hybrid) 12.73 miles
£45,000 - £50,000 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.

Key Functional Areas

  • Data architecture– Lead on the review and structure of data on CRM.
  • Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
  • Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
  • Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity

Please refer our job description for more information

Key skills & experience we are looking for

  • 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
  • Proficient in Microsoft Office 365.
  • Experience in systems and requirements analysis/Systems documentation.
  • Managing issues and maintaining issue management systems.
  • Microsoft Office 365 automation, including Microsoft Flow.
  • Business Process Modelling Notation (BPMN).
  • Business Central.
  • Power BI.

Benefits

  • 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
  • Employer pension contribution of 6.5%.
  • Enhanced maternity, paternity and adoption pay.
  • Two volunteering days per calendar year.
  • One away day per calendar year.
  • Enhanced sick pay.
  • Bereavement leave & Compassionate leave
  • Season ticket loan.
  • Cycle to work scheme.
  • Employee assistance programme.
  • Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 08 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Application resources
Posted by
Mothers' Union View profile Organisation type Registered Charity Company size 21 - 50
Posted on: Wednesday, 23 April 2025
Closing date: 08 May 2025 at 17:00
Job ref: CRM Manager - April 2025
Tags: CRM, Data Analysis, Data Protection, Database Management

The client requests no contact from agencies or media sales.