Impact Lead Jobs

Are you passionate about shaping the future of mental health support? Strides Highbury Counselling Centre is searching for a dynamic Clinical Placement Manager to lead and nurture our honorary counsellors and ensure compassionate, high-quality care for our clients.

This is your chance to make a real difference, driving impactful counselling services while mentoring the next generation of therapists.

Why Strides?
We bridge the gap in mental health services, offering affordable, long-term counselling to those who need it most. Join us in creating a safer, brighter future for individuals and communities.

What You’ll Do:

• Recruit, manage, and support our talented team of trainee counsellors.
• Oversee client services to ensure excellence in care.
• Collaborate on clinical policies, safeguarding, and service development.
• Build strong relationships with training organisations and supervisors.

About You:
You’re an experienced counsellor or psychotherapist (450+ hours), with a deep understanding of psychodynamic modalities and ethical frameworks. You’re organised, proactive, and passionate about making a lasting impact in mental health services.

We are seeking a Communications & Marketing Officer skilled in digital marketing, content creation and data-drivin strategy development.

A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB) 

 JOB TITLE:                  COMMUNICATION & MARKETING OFFICER  

REPORTING TO:                CORPORATE SERVICES MANAGER 

ACOUNTABLE TO:            CORPORATE SERVICES MANAGER 

SALARY:     £28,672 PER ANNUM                    

CONTRACT:   36 HOURS PER WEEK  

                                               3 YEAR FIXED TERM  

LOCATION:                        DERRY~LONDONDERRY  

As Communications & Marketing Officer, you will be responsible for developing and implementing effective marketing strategies, managing social media channels, crafting compelling content and ensuring consistent brand messaging across all platforms. You will play a key role in promoting our mission, engaging stakeholders and driving audience growth. The ideal candidate is, a strong communicator skilled in digital marketing, content creation, and data-driven strategy development, with a passion for storytelling and connecting with diverse audiences. 

This role is perfect for someone who thrives in a fast-paced environment, is highly organised and has a proactive approach to enhancing Verbal’s visibility and impact. 

Role Description
This role focuses on raising awareness of Together Active’s mission, growing engagement with our work, and supporting income generation through creative marketing. As our Marketing Officer, you’ll plan and deliver impactful campaigns, develop our digital presence, and create high-quality content to reach key audiences.

Role Outcomes

• Increased awareness and engagement with Together Active’s programmes and initiatives.
• Successful delivery of multi-channel marketing campaigns, meeting deadlines and budgets.
• A measurable increase in our digital reach, engagement, and conversions.
• Consistent brand representation across all channels and communications.

What Does This Mean Day to Day?

• Plan, deliver, and evaluate engaging marketing campaigns across digital and print platforms.
• Develop compelling content for social media, websites, email newsletters, and promotional materials.
• Manage and grow Together Active’s digital presence, ensuring consistency with our brand.
• Collaborate with internal teams and external partners to support communication needs.
• Monitor campaign performance and provide insights to improve future activities.
• Support fundraising and brand-building initiatives to amplify our impact.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

SHiFT’s Director of Programmes & Policy strategically and operationally directs the implementation and delivery of SHiFT through our SHiFT Practices and realises opportunities for SHiFT’s work to influence policy and practice reform. This is an exciting opportunity for someone driven by SHiFT’s Mission to break the destructive cycle of crime for children and young people, with the tenacity and skill to deliver innovation and translate learning from it to stimulate systems change within complex, multi-agency operational environments that include Children’s Social Care and Youth Justice. The Director of Programmes & Policy role is a new role for SHiFT, which has emerged because of our growth and the need to increase SHiFT’s strategic and operational capabilities. By welcoming a new senior leader, we want to ensure that we have enough capacity and capability to consistently deliver excellence through our Practices and to realise opportunities for continued innovation, growth, and influencing consistent with our mission to shift systems.

SHiFT’s Director of Programmes & Policy will obsess about the ‘what’ of our practice, holding overall responsibility for stewarding a SHiFT Practice from inception to scoping, mobilisation and launch, and then into effective delivery of each 18-month Programme cycle as we ‘infiltrate’ Host Organisations with the aim of shifting systems. Working differently with children and young people caught up in, or at risk of, cycles of crime, and doing so from an ‘insider-outsider’ position (where all our Practice colleagues are employed by public services rather than directly by SHiFT), is complex work. You and your small team of Practice Development Leads, led by our Head of Practices, will need to carefully hold the tension between consistency and flexibility, getting and staying closely alongside organisations that host SHiFT Practices as ‘critical friends’ to ensure that the SHiFT Commitments are met as we grow, learn and innovate.  You will need to be front footed and confident in using data to identify opportunities for improvement in implementation and design, sharing insights to inform the organisation’s strategic direction as part of SHiFT’s Senior Leadership Team and feeding them into relevant governance forums including SHiFT’s Practice Committee and Board of Trustees. You’ll be building on some good foundations for the programmatic aspect of your role, but we expect strengthening and embedding these foundations to be the focus of your work for the first year in post, above the policy focused aspects of this role.

To thrive in this Director of Programmes & Policy role you will be flexible, comfortable with ambiguity and iterative working, and have exceptional problem solving and relationship building skills. You’ll bring substantial experience of operational and strategic leadership in contexts relevant to SHiFT’s work and have a proven track record of developing services and ensuring they are delivered at pace, and to a consistently excellent standard. You’ll have credibility and confidence in working with stakeholders relevant to policy and practice reform, including civil servants and senior practice leaders, in systems relevant to SHiFT’s work (e.g. Youth Justice, Children’s Social Care, policing, and education). Colleagues would say that you’re a person who gets things done, loves data and learning, sweats the small stuff, and is great at bringing people with you.

Your principal responsibilities will be to: 

● Ensure the consistent implementation and ongoing fidelity of SHiFT through our Practices, as is reflected in our Framework / the SHiFT Commitments and SHiFT Ways. This includes leading:

o the scoping, mobilisation, and launch of new Practices; and

o the clear, consistent, high-quality operation of 18-month SHiFT Programme cycles, underpinned by high support and high challenge partnerships with organisations that host SHiFT Practices (to date, all Local Authorities).

● Implement and (working closely with the Director of Practice & Learning) iterate SHiFT’s quality assurance and quality improvement processes to ensure:

o there is clear line of sight to the activities of our Practices and their impacts for children, young people and families, as well as on influencing systems change; and

o SHiFT has a clear evidenced understanding of what’s working well and why and where and how to learn and make improvement.

● Plan and coordinate local, regional, and national practice facing activities, including the delivery of SHiFT’s learning and development programme, and impactful opportunities for collaboration and learning across SHiFT Practices.

● Identify and realise opportunities for improvement in the operation of SHiFT Practices, reflecting learning as we grow in the development of our approach and processes to maximise SHiFT’s opportunities for reach and influence.

● Translate insight from SHiFT’s ideas in action to inform and influence wider policy and practice change in ways consistent with SHiFT’s approach and Mission.

● Identify and realise impactful opportunities for developing SHiFT’s activities and sharing our approach and evidence of impact to influence systems change. 

● Contribute to whole organisation strategic development and operational effectiveness as a member of SHiFT’s Senior Leadership Team, reporting regularly into SHiFT’s Board of Trustees and Practice Committee.

Beliefs and alignment

• The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this.
• The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society.
• An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team.
• An alignment to SHiFT’s Values – ambition, courage, flexibility, and tenacity – which reflect the ‘Breaking Cycles’ ingredients (the foundations on which SHiFT is built).
• A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable.
• Dynamism, tenacity, and determination – you are someone who does not give up until you succeed. You have a ‘can do’ attitude.
• Curiosity and a commitment to learning – comfortable in a fast-paced and aspirational ‘start-up’ context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement.

Experience, knowledge, and skills

· Knowledge and experience of dynamic risk management is desirable.

· Experience developing and embedding audit and oversight processes is desirable.

· Experience of contract management is desirable.

· Experience leading geographically dispersed teams is desirable.

· Experience developing and selling policy change recommendations is desirable.

Are you passionate about leading a team that sources and helps share the inspiring and powerful stories of children and their families that come to Great Ormond Street Hospital? 

The Family Stories team is integral in ensuring Great Ormond Street Hospital (GOSH) Charity tell compelling stories and manage patient and family relationships in a thoughtful, responsible and efficient way.

The salary for the role is £45,211 pro rata and is a 12-month fixed term contract. 

Key Responsibilities

• Manage the day to day running of the Family Stories team.
• Work closely with GOSH families and ensure their stories are captured and managed in a thoughtful, compelling, and responsible way.
• Take an active role in strategy development and storytelling. 

Skills, Knowledge and Expertise

• Significant experience working with family stories.
• Experience leading a team.
• High emotional intelligence with the ability to manage family relationships effectively and compassionately. 
• Strong storyteller. 
• Experience developing a family story strategy.
• Collaborative.
• Exceptional relationship building skills

The Family Stories Manager takes a central role in working with a range of families and patients at any one time and ensuring that the stories we tell reflect the diversity of the hospital. 

If you’re an experienced Family Stories professional, then we want to hear from you. 

Please refer to the full job description for more information. 

Closing Date: 5th January 2025.

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  

Our commitment to Equity, Diversity and Inclusion
 

We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status. 

If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our site. 

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Welfare Benefits Advisor

Salary: £35,000

Full Time (35 hours per week)

We will consider candidates on reduced hours (minimum of 21 hours per week)

This role requires a minimum number of days to be worked onsite which will be dependant on the number of hours worked per week.

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team provide welfare benefit advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing mentoring and support to one trainee advisor. 

Your excellent communication skills will help you connect with and support carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Offering guidance and support to colleagues 
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Grade: Grade 3

Position type: Full time, permanent, 37.5 hours per week

Responsible to: Impact & Accountability Lead

Direct reports: None

Location: Truro, Cornwall (hybrid – mixture of office and home working). Remote working (UK only) will be considered (with regular travel to Truro approx. 4x per year).

Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 50% of your time in any calendar year.

Role purpose

The MEAL Coordinator will travel with the emergency response team to deliver emergency shelter responses, to enhance programme quality and embed a culture of organisational learning and accountability. Sitting within the Programme Quality team, the MEAL Coordinator will play a significant role to strengthen participant voice and accountability, enable data driven decision making and help to identify best practice and innovative shelter solutions allowing people to recover and rebuild their lives.

The MEAL Coordinator will lead/support key processes that enhance programme/project delivery. They will liaise with programme managers/emergency coordinators and partner organisations to provide technical support and ensure that programmes/projects adhere to agreed processes, namely needs assessments, log frame development (with clear outcomes/outputs and SMART indicators), robust and transparent community feedback mechanisms and the development of the MEAL plan. They will also be expected to provide technical input on data collection exercises (both quantitative and qualitative) data analysis for routine monitoring exercises as well as designing/coordinating review /evaluation processes. 

The MEAL Coordinator will play an important role in promoting organisational learning and embedding a culture of reflection, analysis, and learning. Working together with Programme Managers & Emergency field coordinators, they will ensure learning frameworks are in place so that lessons are learned (both positive and negative) are captured, responded to, and shared with peers. They will work closely with the Programme Delivery Team and Technical Specialists to identify and/or support the establishment of Action Research projects that will contribute to improvements and innovations within the shelter sector. 

There is significant travel with this role (up to 50% FTE), and the post holder must be prepared to travel at short notice for up to two months at a time. The MEAL Coordinators may also be asked to contribute to the development of organisational policy papers on mainstreaming or technical areas such as cash programming.

This role will be joining a fast-paced organisation realigning itself for further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and teamwork to achieve this.

Duties will include but not be limited to:

The MEAL coordinator is a core member of the project team and will work closely with the project lead to ensure project quality and accountability. They will lead processes or liaise with partners (depending on implementation model) to ensure ShelterBox standards are adhered to.  Specifically, they will:

Project Support  70% FTE

· Advise/Carry out needs assessments to inform project design

· Facilitate technical MEAL component of Organizational Capacity Assessments and support with the development of capacity strengthening plans for potential partners

· As relevant, support the delivery of Capacity Building Action Plans, through the development of appropriate resources/ providing in-person and remote training /mentoring on MEAL concepts and practice.  This will also involve reviewing training courses/modules, developing resources, and providing training.

· Collaborate with partners and implementing teams to, support project/log frame development with clear outcomes/outputs and SMART indicators, in line with organizational reporting requirements

· Ensure robust MEAL plans are in place, and that SADD distribution data is robust

· Ensure robust and transparent community feedback mechanisms are functioning and support safeguarding processes

· Provide technical input/Lead data collection exercises (both quantitative and qualitative)

· Liaise with partners and implementing teams to ensure the MEAL Plans are operationalized and that the data/reports provided by partners are robust, verifiable and with the appropriate degree of objectivity.

· Ensure project documentation is up to date

· Support data analysis and the facilitation of learning and reflection based on findings that result in data-led decision making

· Coordinate/Facilitate/carry out end of project evaluation processes in line with DAC criteria.

· Ensure all projects/programmes are contributing to organisational KPI reporting. Develop and populate Information Management systems as appropriate.

· Liaise with the Grant Management team to ensure that all projects MEAL systems and processes are in line with donor requirements, and support programme managers to submit quality narrative reports in a timely fashion.

Knowledge Creation and Sharing 20% FTE

· Ensure that each Project log frame, MEAL plan and Learning and Accountability Framework are up-to-date and facilitate continuous and conscious reflection and learning. 

· Utilising M&E data, evaluation findings and wider sector understanding, develop thematic discussions to strengthen understanding within ShelterBox and in relevant Communities of Practice. 

Infrastructure Development 10% FTE

· Contribute to the development of policies, SOPs and processes that strengthen project delivery and accountability.

· Ensure ShelterBox is abreast of new technological developments supporting information gathering and analysis, particularly methodologies that empower affected populations to communicate with ShelterBox and to share their insights enhancing participation.

Working Requirements

· This role will support the design and implementation of rapid response emergency project that will demand prolonged travel (up to two months) at very short notice.

· For remote workers: travel to Truro HQ for collaboration weeks 3 times a year, and additional meetings as requested.

· Comply with ShelterBox training and adhere to policies and standards and demonstrating organizational values as and where possible.

Interviews will be conducted remotely on Teams week beginning 13th January 2025. 

Neighbourhood Watch Network (NWN) is the representative charity for the Neighbourhood Watch bodies and organisations and the 32 Neighbourhood Watch Police Force Associations across England and Wales and the Neighbourhood Watch Borough Associations in London.

Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office and sponsor organisations in the private sector. The turnover is in the order of £1M per annum.

The interviews for the post will be in person at our London office on Friday 10th January.

Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been. Neighbourhood Watch is a powerful organisation with approximately 2.3 million members and a brand that is recognised by 93% of people in England and Wales. The overarching aim of our 5 Year Strategy is to build on the history, strength and size of Neighbourhood Watch and to re-invigorate the charity into an even more relevant and more diverse organisation.

As a key member of the senior management team you will work closely with the Chief Executive and colleagues to ensure NWN communicates effectively with its members, stakeholders and the public. Responsibilities include ensuring the communications and PR of NWN are both influential and informative. To research and write appropriate press releases and any other form of communication and circulate them to their intended audience. Managing, updating and maintaining content on the NWN website, and support of volunteers on the NWN learning hub.

HAMRAH seeks to equip Afghan civil society in exile to protect and strengthen the rights of vulnerable groups in Afghanistan, especially women and girls. We do this through core funding, capacity strengthening, network building and collaborative advocacy.

HAMRAH is hosted by Global Dialogue, an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, Global Dialogue provides funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.  

We seek a Senior Programme Officer – Development & Advocacy to ensure timely and effective implementation of project deliverables through day-to-day management of activities and processes.  

Hours This role is full-time (35 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.

Terms Fixed term Contract -1 year (subject to 12-week probationary period. Possibility of an extension dependent on funding) 

Location Home Based. All locations welcome, you will need the right to work in the country that you reside in, we are unable to offer support with visa applications. 

Reporting Reports to the Programme Director   

Remuneration This role has been benchmarked at a UK salary of £44,500 (pro rata for a part time position). Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our employee’s workplace pension (on qualifying earnings). 

Offer packages may vary dependent on location due to local legislations that we are obliged to adhere to. Variations to the advert are always discussed with candidates at the offer stage. 

More about HAMRAH 

The HAMRAH Initiative is designed to address the significant challenges faced by Afghan civil society organisations (CSOs) forced into exile, particularly women-led organisations, as they continue to provide protection for vulnerable groups within Afghanistan. The initiative focuses on fostering collaboration, knowledge-sharing, and advocacy to safeguard the rights of vulnerable populations, including women and girls.

Through sustained technical support and resources, HAMRAH aims to build a stronger Afghan civil society equipped with essential organisational infrastructure, leadership skills, and collaborative networks to preserve hard-won gains and advance rights and protections for vulnerable groups.

Currently, we are supporting 10 Afghan CSOs in exile, located around the world, that continue working partially or fully inside Afghanistan to protect vulnerable populations, including women and girls, LGBTQ+ communities, and individuals with disabilities.

More about Global Dialogue  

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and HAMRAH, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.   

Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.   

Overview    

The Senior Programme Officer - Development & Advocacy will play a vital role in advancing the HAMRAH initiative and strengthening the resilience of cohort organisations through fundraising, research, joint policy advocacy, communication, and capacity development. This position requires a dynamic and caring professional with experience working with Global South CSOs, as well as the passion and empathy to drive strategic initiatives, build partnerships, and amplify programmatic impact. In this role, you will collaborate closely with HAMRAH's partner cohort organisations (10 CSOs in exile), mentors, the advisory board, and other key stakeholders. The right post holder will be comfortable responding to the needs of a cohort of organisations whose priorities may change, which can lead to working in ways that require flexibility. There will be opportunities to explore, discuss and debate new ideas and consider how the latest research could benefit the cohort of organisations.

The Senior Programme Officer - Development & Advocacy will report to Programme Director.

Job Description 

Fundraising and Grant Writing: Work with the Programme Director to identify funding opportunities, lead the drafting and reviewing of proposals, concept notes, and grant applications for the HAMRAH initiative and its cohort organisations. Monitor funding trends and donor priorities to develop tailored and compelling proposals.

Policy and Joint Advocacy: Support HAMRAH and cohort organisations in designing and implementing targeted joint advocacy campaigns, including strategy and messaging development.  Help facilitate policy dialogue and engagement with relevant stakeholders, including government officials, donors, and civil society networks, to advance the priorities of HAMRAH and its cohort organisations.

Research and Analysis: Conduct research and analysis to inform programme strategies, advocacy efforts, and policy development. This includes helping produce briefing papers, reports, and articles with clear recommendations based on HAMRAH’s work and evidence.  Also monitor emerging trends, challenges, and opportunities in Afghanistan and other exiled communities across Global South to ensure programming remains responsive, relevant and impactful. 

Communication and Reporting:  Lead the development of newsletters and other digital communication materials to showcase HAMRAH’s achievements and cohort organisations’ work.  If needed and approved by cohort, coordinate digital engagement strategies, including website updates and social media campaigns, to enhance HAMRAH visibility and outreach. Lead the drafting of narrative and financial reports to donors.

Capacity Development: support assessment of capacity-building needs of cohort organisations and develop tailored training plans to address identified gaps. When needed, provide technical support to cohort organisations to strengthen their operational and programmatic capacities.

Learning and Exchange: Support the planning and execution of online and in-person cross-learning exchange workshops with partner organisations in the Global South. Facilitate opportunities for collaboration and collective learning, and help establish global solidarity networks, platforms, and resources to enhance knowledge-sharing among cohort organisations.

Person specification 

Required 

• At least 5 years of experience in programme support across fundraising, joint advocacy, partnership, research and capacity development, particularly in the non-profit or international development sectors.

• Degree in a relevant field, or equivalent knowledge that could have been gained through lived experiences or informal learning. 

• Demonstrated experience in grant writing and successfully developing funding proposals for institutional donors, foundations, or multilateral agencies.

• Previous experience in policy dialogue, joint advocacy and policy development, particularly engaging with government stakeholders, donors, and civil society networks.

• Experience in research, mapping, analysis, and writing skills, with the ability to produce high-quality reports, proposals, and policy documents.

• Demonstrated communication and networking skills, including experience in digital engagement and social media strategy.

• Strong Empathy and care for activists and human rights defenders, with a strong commitment to enabling their work and safeguarding their well-being who are operating in a complex and challenging environment.

• Demonstrated cultural competency, with confidence in building relationships across different cultures, navigating power dynamics, and engaging with stakeholders from diverse cultural and professional backgrounds.

• A “self-starter” able to work independently and collaboratively, with the ability and energy to multi-task and thrive in a small team and flat organisational structures.  

• Experience in designing and delivering capacity-building initiatives, including training and resource development.

• Willing to travel internationally for meetings and events (up to 4 weeks a year). 

Desirable

• Experience working with and collaborating with CSOs in the Global South, with a strong understanding of their dynamics and challenges.

• Demonstrate passion and commitment to HAMRAH’s mission, focusing on supporting strong female leaders and activists at the forefront, while ensuring HAMRAH’s role is to serve and empower them.

• Experience in policy engagement, research, and analysis within the humanitarian and development sectors, particularly in contexts similar to Afghanistan, with a focus on the impact of issues on small grassroots organisations.

• Experience in building partnerships, movements, and networks with Global South CSOs, fostering collaboration and solidarity.

• Experience in identifying and helping manage project risks, including implementing safeguarding measures and conducting due diligence.

In this role you will:

• Build and manage a fast paced and highly effective new business pipeline
• Engage, pitch and win new business opportunities with high value corporates at a partnership value of approx. 150k+ 
• Account manage, steward and maximise income from our current partners and ensure accurate reporting and impact data for each partner 
• Collaborate across Carers Trust to build exciting and creative propositions for partners and prospects, alongside the Head of Corporate
• Work with the Head of Corporate and Exec Team to engage high level corporate stakeholders and maximise our new business and account management opportunities. 

Our ideal candidate:

• Will have a strong track record of securing new business opportunities in a charity or sales role
• Will have experience in account managing relationships and creating financial uplift within that partnership 
• Experience in building and managing a pipeline of opportunities through the sales cycle 
• Strong interpersonal and pitch building skills 
• Good experience in relationship management internally and building connections to have a positive outcome on a project or partnership
• Capacity to take initiative and identify opportunities.
• Financial literacy sufficient to present project budgets and corporate partnership costings 
• Self-motivation with enthusiasm for working flexibly as part of a team 

Download the information packs below to find out more. 

Stewardship Manager Role

Salary £36,000 - £38,000 per annum (depending on experience, pro rata for part-time)

Hours of work 37.5 per week (we welcome flexible working requests)

Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including                                          Thursdays, at our central office:                             

                                      - Pears Building, Pond Street, London, NW3 2PP

                                  Other office days may be worked from our other sites at:

                                    -  Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                     -  Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The stewardship manager will report to the senior philanthropy operations manager.

We are seeking a creative and driven stewardship manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support of the charity.

You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your skillset in a supportive, ambitious, and high-performing team.

Responsibilities

· Work with members of the philanthropy & campaigns team to create and deliver a gold-standard stewardship experience for major donors supporting the Royal Free Charity, being actively involved across the cycle of a relationship before, during and after a gift.

· Lead on the charity’s approach to thanking and recognition of our major donors.

· Develop high quality and bespoke impact reports, newsletters and communications for supporters to convey the impact of their support, bringing them closer to the cause.

· Develop other key stewardship touchpoints and engagement opportunities for supporters, while remaining aware of different levels of giving.

· Work proactively in identifying potential stewardship opportunities, sharing ideas and suggestions with members of the team.

· Develop a plan for stewarding corporate supporters.

· Support our special events manager with developing and implementing a high-quality events programme, tailored to the interests of our audiences.

· Act as a subject matter expert on all donor relations and stewardship delivery queries.

· Work collaboratively with colleagues across the organisation (particularly fundraising and communications colleagues) and hospital sites, to collate information and content to support stewardship activities.

· Monitor and evaluate the delivery and impact of stewardship activities, proactively seeking to improve our offer.

· Work with colleagues to ensure that relevant policies and activities are compliant and reflect sector best practice.

The team

Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.

We ride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patrons’ programme, and special events to support these activities.

· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.

Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.

Our Vision

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 12,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals, and more than 30 NHS services.

What we do

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally, or come from further away to access the trust’s specialist services.

Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients.

We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grant programmes, commissioned research, or delivering major capital funding appeals.

Our approach

We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on working closely with staff and patients to reach a shared outcome (coproduction).

The Royal Free Charity (the charity) invests in:

· enhanced support for patients

· vital support for our staff

· ground-breaking research and innovation

· cutting-edge medical equipment

The generosity of our donors, fundraisers and volunteers enables us to do this.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

PERSON SPECIFICATION

Qualifications

No specific qualifications are required for this role.

Experience, skills and knowledge

· Experience of providing excellent donor or partner stewardship within a fundraising environment or equivalent.

· Exceptional written communication, attention-to-detail and proofreading skills, as well as a talent for storytelling.

· To be able to communicate effectively with donors and colleagues.

· The ability to interpret technical language and convey it in an accessible way.

· Excellent interpersonal skills, with the ability to develop relationships with a range of individuals.

· Strong project management skills, with a proven ability to manage multiple projects and deadlines, as well as act flexibly.

· An understanding of fundraising and stewardship regulations and trends.

· Willingness to keep abreast of sector developments and to engage with peers across the sector to help inform our delivery.

All staff are expected to:

· Work to the charity’s vision and mission, and adhere to our values of

dedication, innovation, partnership, energy and respect. These underpin

everything that we do.

· Treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.

· Be flexible and respond to business needs.

· Read and adhere to the Charity policies, and all relevant legislation and

ensure that any team members who report to you do the same.

· Be aware of and have a good understanding of Health and Safety at Work

and the Fire Procedure.

· Attend meetings and training as required, including one to ones with your

line manager

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

· Expert financial advice from our financial partner, the London Credit Union

· Salary Sacrifice Scheme

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential

advice and support on work and personal issues.

If you would like any accessibility amendments or support throughout the application and interview stage, please let us know. No question or request is too big or too small. We want this experience to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Our talented and inspiring workforce are key to our success. Over 50 coaches and volunteers deliver inclusive sport to disabled people across London. We are looking for an equally driven person to manage this incredible team.

You will be recruiting new coaches and volunteers, developing a robust method to upskill and provide continued professional development so our coaches continue to be the best they can be. 

You will support coaches to meet our delivery standards, working with them to understand the importance of our systems and processes. You will empower them to feel connected with Disability Sports Coach’s aims and objectives by working collaboratively with the charity’s core staff team. 

You will establish communication channels to gather feedback and insights on the impact of our sessions from coaches working on the ground. 

A large part of your role is acting as the project lead on our unique Inclusive Activity Leaders (IAL) programme. Delivered in partnership with Nike, IAL upskills aspiring disabled and non-disabled people to become qualified sports coaches, creating a more diverse coaching workforce. Your responsibilities include recruiting the cohort, planning and coordinating all aspects of delivery, providing ongoing support to Leaders, and overseeing project monitoring and evaluation. 

This role will sit within a small and inclusive delivery team. We encourage applications from individuals of all backgrounds, who may not meet every qualification but are passionate and bring relevant skills and experience. Positive, team-oriented attitude and a learning mindset is key! If you are excited by the challenge of breaking barriers for disabled people, we want to hear from you. 

We’re on the look out for a new member of our team, a new member of our Executive Team, and someone that is going to be part a key part of this inspirational organisation, We Are Survivors. 

Could you be our new Criminal Justice Services Director?

Are you the person that wants to lead an amazing team of therapists working both outside in the community and inside prison and secure settings?

Do you want to inspire a team of ISVAs, the first male focused ISVA team in the UK to do more for those victims/survivors in the criminal justice process as the system across England and Wales is straining?

Do you, like us, think that every person has the capacity to create change and so want to be part of an organisation that is not only ground breaking but now the largest male victim/survivor organisation in the UK?

The Criminal Justice Services Directorate is an incredibly important part of our organisation, delivering services in the community and in secure settings including Prisons, with a range of individuals and groups that have all been impacted by sexual harms (including sexual abuse, rape and sexual exploitation, or boys and men) alongside the impact on their families and friends.

Over the past 15+ years we have grown as an organisation, both physically and metaphorically, and we’re now supporting approximately 2,500 male survivors every single year across all our services in the Community Services Directorate and the Criminal Justice Services Directorate. The current state of the criminal justice system, the difficulties in the mental health system, the cost of living and other societal pressures will make the next few years both challenging and fascinating and you could get to help shape our local and regional response, along with influencing the national discussion on tackling sexual and domestic abuse, gender-based violence, and the ever-growing prison population.

This role is one that will give you the opportunity to use your:

• strategic planning skills;
• systems leadership experience;
• people management and influencing; and
• governance and performance leadership.

You’ll work with the Community Services Director and the Operations Director, and alongside the Deputy Chief Executive Officer to be part of the Executive Leadership team; whilst supporting and working with the Chief Executive Officer to ensure we make our vision a reality.

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.