Impact Lead Jobs

Chief Executive – Providence House
Location: Battersea, London
Salary: £40,000 per annum + 5% pension contribution
Contract: Full-time, permanent

Are you a passionate and inspiring leader ready to shape the future of a thriving youth and community charity? Providence House, a Christian charity with over 60 years’ experience of serving the communities of Battersea, south London, is looking for an inspiring Chief Executive to lead its mission to empower local children, young people and families.

We’re looking for someone with:

• A personal Christian faith, aligned with our mission and values.
• Proven leadership experience in the charity or not-for-profit sector.
• A track record in strategic leadership, operational management and income generation.
• Exceptional relational and communication skills to collaborate with our team, Trustees, funders, partners and the wider community.

This is an opportunity to bring your vision, expertise and faith to a role where you’ll make a real  difference.

For the Job Application Pack, visit our website (google us). 

Do contact Ian Smith, Chair of Trustees for an informal chat about this role (his email is in the Job Application Pack.

Closing Date: 9.00am, Monday, 13th January 2025

Role description

We are looking for two self-motivated individuals to lead our programme delivery. One Programme Manager will be based in London with potential travel required across different locations in England, most likely Reading and the South East of England. The other Programme Manager will be based in Birmingham with potential travel required across different locations in England, most likely Coventry, and the across the West Midlands.

At the forefront of the organisation, you will be responsible for delivering all programmes allocated to you. Working alongside the Programmes Team Leader, you will be responsible for leading conversations related to retention and expansion of partnerships to drive our mission.

Our programme delivery involves maintaining partnerships with schools and universities, supporting our volunteers to become highly effective coaches, and managing programmes end-to-end from initial planning through to impact evaluation.

As well as delivering programmes in schools, once qualified as a coach, you will have the opportunity to be a professional coach to young adults from disadvantaged backgrounds currently at university or in the early stages of their career. 

You will also be responsible for the retention and renewal of partnerships within the region. You won’t have responsibility for generating new partnerships, but will be expected to support the CEO and Director of Programmes with identifying new opportunities and partners where you can.

You will flourish in this role if you enjoy thinking quickly, responding to challenges!

Programme coordination and delivery: 

• Coordinate and run multiple in-school and online programmes (core and peer to peer) across the region. 

• Set timelines for programme start and finish dates. 

• Oversee programme quality and communicate with school staff  weekly to provide feedback after sessions. 

• Facilitate in-school or digital workshops for groups of pupils (KS1-5). 

• Plan and organise graduation trips to a local university for pupils on the programme.

• Coordinate and allocate coaches to school programmes, communicating with them weekly and when needed arranging transport for them to schools.

• Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.

• Report regularly to the Director of Programmes on key performance indicators and  programme updates.

• Build and maintain relationships with coaches, pupils and teachers.

• Collect data and write impact reports and case studies.

• Once qualified Coach on our Lifecycle programmes.

Volunteer recruitment and management:

• Recruit and retain volunteer coaches (meeting minimum requirements set termly). 

• Manage volunteers and Head Coaches.

• Deliver coach training to volunteers in person and online. 

• Create a thriving community of social mobility advocates among university  students and young professionals. 

• Develop and maintain relationships with universities, corporate partners and others.

Contributing to the development of the region and wider organisation:

• Ensure retention of schools within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.

• Support a strong and supportive network of schools, Multi-Academy Trusts (MATs), universities, corporate partners and others.

• Ensure the retention of volunteer coaches (meeting minimum targets set termly).

• Maintain relationships with coaches, pupils and teachers.

• Contribute to programme design, take part in a working group and whole team meetings.

• Content generation  for social media and marketing materials. 

• Running pupil and school leader focus groups.

• Carry out other tasks that are within the scope and spirit of the role.

Person Specification

Essential characteristics and experience: 

• Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Ability to think on your feet. Volunteer management and working with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.

• Programme or project management experience. 

• Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18.

• Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).

• Experience of coaching or willing to complete a Level 1 Coaching Qualification.

• Experience of sales or partnership management/development.

• Excellent communication skills – written and verbal - and experience of making presentations to diverse audiences.

• Ability to think and plan strategically to achieve successful organisational outcomes.

• Clear analytical skills, and ability to plan ahead and supervise and support operations.

• Ability to make quick and clear decisions.

• Excellent planning skills to ensure effective use of resources and budget.

• Carry out other tasks that are within the scope and spirit of the role.

Desired characteristics and experience: 

Volunteer recruitment and management:

• Understanding of the specific barriers to social mobility and the context for pupils we work with. 

• Experience of sales or partnership management/development.

• Experience of working in education settings.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• Starting salary of £30,579 pro-rata (plus £2,500 London weighting where applicable).

• 28 annual leave days (pro-rata).

• Fridays off during non-term-time.

• The opportunity to become a certified coach.

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Permanent contract.

• Remote role with travel to schools across England. 

• Full-Time/part time position, 35 hours per week pro-rata (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the Programmes Team Leader.

• Start date as soon as possible.

We are seeking an enthusiastic and proactive self-starter to join our Fundraising Team as the 'Community Engagement Fundraiser - South'. In this role, you will be responsible for building strong relationships, growing our community presence on the ground, generating new fundraising leads, whilst stewarding current fundraisers through their DRWF fundraising journey.

The post holder will require experience and a good knowledge of community fundraising. The ability to deliver against a regional income target with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for DRWF.

You will be target driven, proactive, a determined self-starter and thrive on working with a range of fundraisers, encouraging them to choose DRWF as their preferred charity.

Key areas of responsibilities

To recruit, manage, develop and support an expanding network of supporters wishing to fundraise for Diabetes Research & Wellness Foundation (DRWF), in order to achieve agreed income and expenditure targets; whilst supporting other targeted deliverables for DRWF, such as Lottery, Regular Giving and Legacy Giving.

A full breakdown of the role can be found in the attached document.

How to apply:

Please send the following to: Tim Green, Head of Community Fundraising.

• Your CV (no more than three sides)
• A supporting statement (no more than two pages), explaining why you believe this position is a great fit for you and how your knowledge / experience align with the required criteria.

Closing Date: Friday 10th January 2025 (we will view applications throughout this period).

Interviews: W/C 20th January 2025.

Job Purpose:

The Head of Skillway Operations will oversee all operational aspects of this arm of the charity, ensuring the successful delivery of educational programmes in metalwork and woodworking. This role requires strong leadership, strategic vision, and day-to-day management, including student development, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people.

Salary: £38k - £43k

Location: Skillway Workshop in Godalming, Surrey and our Woodland location

Contract: Permanent after probationary period

Hours: 40 hours per week, Term time plus 

Key Responsibilities:

1. Management and Delivery

• Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other Arts.

• Ensure the training meets the educational and personal development needs of vulnerable young people.

• Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences.

• Develop new initiatives and adapt the existing training programme to meet the evolving needs of students, schools and the community.

• Develop a long term strategy for Skillway

• Set standards for the staff team and students

• Site housekeeping, management of Skillway outdoors woodland.

• Transport management

2. Leadership and Staff Management

• Lead, motivate, and manage a team of instructors, administrative staff, and volunteers.

• Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported.

• Manage recruitment, training, and performance of staff and volunteers.

• Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments.

• Develop and apply our safeguarding policy

3. Strategic Planning and Development

• Work with the Board of Trustees to develop and execute the charity's strategic goals.

• Develop and manage the charity’s budget and resources to ensure financial sustainability and impact.

• Identify and pursue new opportunities for growth, including partnerships, new funding streams, and collaborations with local schools, businesses, and other community organisations.

• Develop an IT Strategy for the charity for the storage of key data and management reporting

• Support the other arm of our charity “The Camino Cafe” as and when required.

4. Fundraising and Financial Oversight

• Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events.

• Oversee the preparation of funding applications and reports for donors and grant-making bodies.

• Maintain financial oversight, ensuring effective use of resources, monitoring expenses, and reporting financial performance to the Board, using “Quickbooks” as the primary accounting and reporting tool.

• Increase the charity’s social media presence.

• Improve branding and awareness of Skillway’s and it’s aims and purpose.

5. Stakeholder Engagement and Advocacy

• Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners.

• Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people.

• Ensure the charity’s work is widely known and respected in the community.

6. Monitoring, Evaluation, and Reporting

• Implement systems for monitoring and evaluating the success of the training programmes

• Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements.

• Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity’s impact and outcomes.

Qualifications and Experience:

Essential:

• Proven experience in a management role, ideally within the charity or education sector.

• Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people.

• Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff.

• Excellent organisational and project management skills, with the ability to handle multiple priorities effectively.

• Demonstrated ability in fundraising, securing grants, and building donor relationships.

• Knowledge of financial management, budgeting, and reporting.

• Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders.

• A commitment to the mission and values of the charity.

Desirable:

• Experience in working with metalwork or woodworking, or a related technical skill.

• Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment.

• Experience working with Boards of trustees or governance bodies.

Personal Attributes:

• Innovative and proactive, with the ability to think creatively and solve problems.

• Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals.

• Strategic thinker, able to balance day-to-day operations with long-term planning and development.

Are you a creative communicator ready to use your skills for a meaningful cause? At St Catherine’s Hospice, we’re looking for a Marketing and PR Officer to enhance our marketing efforts, grow our reach, and drive income—so we can continue delivering vital services to those who need us most.

This is an exciting opportunity to be at the heart of a supporter-centric, data-driven approach that raises awareness, engages our community, and shares the powerful stories behind our work. If you’re passionate about delivering communications that inspire action, we want to hear from you.

About the Role

As Marketing and PR Officer, you will:

• Lead PR Efforts: Build relationships with media outlets, develop engaging stories, secure impactful coverage, and manage press releases to elevate our profile.
• Enhance Internal Communications: Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
• Deliver Marketing Campaigns: Support the implementation and delivery of multi-channel campaigns that build brand awareness, promote our services, and support fundraising goals.
• Use Data for Growth: Analyse campaign performance and apply insights to refine strategies, ensuring continuous improvement and greater reach.

What We’re Looking For

• Experience: Proven success in PR and marketing, including campaign delivery and writing for varied audiences.
• Creativity and Clarity: A talented storyteller with a strong eye for detail and the ability to create content that resonates.
• Organisational Skills: Ability to manage competing demands, meet deadlines, and juggle multiple projects effectively.
• Emotional Intelligence: Sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
• Technical Skills: Proficiency with digital platforms, content management systems, and marketing tools.

Why Join Us?

At St Catherine’s Hospice, your work will directly contribute to providing compassionate care to those who need it most. You’ll join a supportive, purpose-driven team with opportunities to grow professionally while making a tangible impact on our community.

What We Offer

• Competitive salary
• 36 days annual leave (inclusive of bank holidays) and an additional day off on your birthday or nearest working day
• Access to an employee assistance programme with a wealth of wellbeing resources
• Competitive pension scheme
• Life insurance
• Hybrid working opportunities
• On-site free parking
• A chance to use your skills for a cause that makes a difference every day
• Opportunity to work on meaningful, high-impact projects
• A supportive environment that values innovation and creativity

Apply Today Ready to make a real difference? Submit a CV and covering letter by 9th January 2025 at 5pm.

Interviews will take place on 24th January 2025

We are recruiting a Therapeutic Practitioner to deliver For Baby’s Sake in the East of England. The post will be home-based with some elements of hybrid working. Applicants need to be located in the local area (Hertfordshire, Bedfordshire, Essex) and able to travel across the region.

For Baby’s Sake is an innovative, therapeutic, trauma-informed programme. We work with both co-parents individually, supporting a recovery framework to overcome the devastating effects of domestic abuse in their relationship. We acknowledge and explore unresolved and often complex childhood trauma and change harmful patterns of behaviour to develop a home environment where children can flourish. We adopt an attachment-focused parenting approach that enhances the opportunity for children to feel safe and secure with parents who are emotionally available and attuned to all their needs.

There must be a current pregnancy to harness change motivations, a desire on behalf of both parents to co-parent their  unborn baby (although they do not have to be in a relationship) and we can work with the families up until the baby  reaches the age of 2. The significance of this two-year timescale is evidenced in all recent child development research.

You will have the opportunity to support the continued evolution of For Baby’s Sake whilst ensuring fidelity to the programme and sustaining the ethos and values of the For Baby’s Sake Trust.

The For Baby’s Sake multi-disciplinary team consists of highly trained, therapeutic practitioners capable of establishing and maintaining meaningful, trusting relationships that consistently guarantee engagement and crucially provide the framework for the deeper, therapeutic exploration that allows co-parents to understand the impact of their own parenting experiences. To be part of this exceptional team you must have demonstrable therapeutic skills, sound knowledge and experience of safeguarding children and adults, infant mental health, and a thorough understanding of the dynamics of domestic abuse, attachment, and the impact of unresolved trauma.

The position is full-time on a permanent contract. Full details, including the job description, person specification and  background briefing information can be found in the relevant attachments. There will be an expectation of occasional travel  to locations across the UK on occasions.

For an opportunity to discuss this vacancy informally, please contact either Becky Reynolds, Deputy Director of Operations or Brenda Evans, Therapeutic Lead.

Further information about The For Baby’s Sake Trust can also be found on our website.

Closing date: 12th January 2025

Shortlisted candidates will be informed by close of business on 13th January 2025 and interviews will be held on 21st/23rd January 2025.

As a Charity Director you will have overall management of the business, grasp opportunities and secure resources to ensure our long-term sustainability whilst maintaining high quality cost-effective mental health services for the LGBTQ+ community.

The Charity Director is responsible for overall management and leadership for the organisation, supporting a small staff team. They will implement our strategic vision, and deliver on short and long term aspirations. Working alongside the Board of Trustees they will ensure the charity has the infrastructure, governance and resources in place to secure long-term sustainable funding and resilience of the charity. They will lead our culture and set the tone in everything they do, upholding MindOut’s values and creating space for everyone to bring their true authentic selves to work.

Role description 

You will have the skills, experience, sensitivity and personal confidence to oversee all the activities of the charity but will have specific responsibility for: 

Governance 

• Reporting the charities outputs to the board of trustees, identifying opportunities for improvement and making recommendations of how to address these. 

• To work with the Trustees to recruit and onboard new trustees. 

• Ensure governance structures and processes are in place, ensuring the charity fulfils statutory obligations 

• Ensure risk management processes are in place and implemented effectively to identify and monitor strategic and operational, with escalation to the board as necessary 

• Ensure the necessary policies, procedures, training, and monitoring are in place to comply with various Health and Safety, legal, financial and HR responsibilities

• To undertake duties as Company Secretary for the board. 

Stakeholder Management 

• To ensure that local and national LGBTQ+ community partnerships are developed and maintained. 

• Owning the relationship with the Charity commissioners office and associated organisations. 

• Develop and maintain strong relationships with charity funders 

• Ensure the board have access to all the information and timely updates required to undertake their duties

• To maintain and enhance the good reputation of MindOut, to ensure all external communications, publicity and promotion reflects this. 

Evaluation and Quality Assurance 

• To establish standards of excellence that ensure the highest quality service possible 

• Ensure the frameworks are in place to demonstrate impact of services and can be communicated effectively 

• To ensure that service users inform the work of the organisation 

• Continue to promote and encourage Diversity and Inclusion across the organisation, by strengthening our equality, diversity and inclusion policy and practices challenging systemic injustice and discrimination where we identify it. 

Finance and Fundraising 

• To own the income generation strategy and oversee its implementation. 

• To develop and maintain financial systems which ensure that Trustees are up to date with the organisation’s financial position. 

• To establish and maintain systems for accounting, budgets and day to day financial affairs.

• Write persuasive and successful proposals and funding applications to a diverse portfolio of funders 

Strategy 

• Own and develop the short and long term charity strategy with the Board. 

• Continually assess the organisation against the current strategic priorities. 

Horizon scan to identify new opportunities and ensure the work of MindOut is able to respond to and meet the current and  emerging needs of the LGBTQ+ community 

• Keep up to date with new developments in the field of mental health and any related government policies, reviewing in line with charitable objectives and strategic direction. 

Strategic leadership of the organisation  

• Lead, empower and inspire the staff and volunteers creating a collaborative, transparent and safe working environment. 

• Ability to lead change and implement business initiatives. 

• Role modelling our values and leading an inclusive culture. 

• Lead the development, communication, and implementation of our strategic direction in partnership with Trustees and staff. 

• Maintain the charity’s commitment to its vision and mission, ethos and values. 

• Lead, motivate and support a skilled, geographically diverse staff team. 

Salary  £52,832-£70,442 FTE commensurate with experience (pro-rated if part time).

Hours  This permanent position is offered as a full-time or 0.8 FTE role.

Bring your passion for rivers and the environment to bring about real change on the ground

The South East Rivers Trust is recruiting a new Executive position of Director of Water, Land and Catchments.

The Role

This new role brings together our Science & Partnerships and Water & Land Stewardship teams and is responsible for identifying and developing strategic opportunities to transform the aquatic environment. These include emerging environmental markets and effective partnerships with business, the water industry, government and other conservation organisations.

This is a unique opportunity for an experienced, ambitious leader who is passionate about the environment and ready to drive meaningful change. It will suit someone who can understand the big picture, identify tangible opportunities and build a tactical approach to realising them through clear plans, outstanding leadership and the ability to inspire others.

As part of the Executive and Leadership Team you will be integral to implementing the 3 Year Plan and shaping the long-term future of SERT. If you enjoy collaboration and are passionate about the future of rivers and the aquatic environment we’d love to hear from you. 

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

How to Apply:

For further details and to apply click on the 'Apply via website' button. The closing date for applications is Sunday 19th January 2025.

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Join QCCA, an organisation that has been at the heart of Camden's community since 1999, striving to make a lasting impact in one of London's most deprived neighbourhoods. As the largest voluntary sector provider of community services, QCCA has evolved from a local residents' drinking club in Gospel Oak to become a trusted and steadfast presence, situated in the same building for two decades.

We are a youth movement for young people with refugee experience to build community, become leaders and flourish in the place they call home.

There are thousands of displaced young people arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our activities include:

• Residential Programmes

• Leadership Training Programme

• Youth Hubs

RESPONSIBILITIES

Fundraising (70%)

• Support the CEO with writing creative and engaging applications and reports to Trusts and Foundations.

• Research and identify new prospects within Trusts and Foundations, and engage with potential and existing contacts by phone and email.

• Maintain the fundraising database and keep track of targets against organisational budget.

• Support on the planning and delivery of fundraising events and challenges that resonate with our supporters.

• Where the opportunity arises, develop new fundraising campaigns and asks to engage donors and new supporters.

• Create and maintain fundraising material and content, including cases for support, crib sheets, template reports, and supporting information as required.

Social media, communications & storytelling (30%)

• Working with the staff and volunteer team to deliver our regular social media activity, reflecting the impact of our work and engaging both new and existing supporters.

• Develop graphics, images and other assets as required.

• Follow the latest news and trends to identify and engage quickly with any opportunities to share our story or capture new ones.

• Build relationships with staff and volunteers to capture case studies that demonstrate the impact of our work.

• Responsible for collating and sending out newsletters.

• Convey our key messages succinctly and effectively.

• Develop passionate, emotive stories about our work that can be used to fundraise and report to key funding partners.

• Create copy and design for assets like flyers as and when required under the guidance of the CEO and Marketing & Communications Lead.

ABOUT YOU

• Proactive, enthusiastic and collaborative, with a can do/let’s get this done approach.

• Excellent written and verbal communication skills

• Experience of creative, outstanding storytelling with the ability to tailor messages to different audiences 

• Passionate about supporting refugees and people seeking asylum, and aligned with OSH’s values.

• Online/digital communications experience to engage both new and existing audiences, growing the number of beneficiaries, volunteers, and supporters

• Experience in managing social media, creating engaging content and engaging with others online 

• Experience of using design tools such as Canva

• Knowledge and understanding of the use of social media platforms including Instagram, TikTok, LinkedIn, Bluesky and Facebook and social media management/scheduling tools like Hootsuite.

• IT literate, including Google Drive, Docs & Sheets, and knowledge of or willingness to learn about Wix and SEO

• Ability to work within a team as well as remotely

• Ability to visit our stakeholders and capture their stories

• A keen eye for detail and accuracy

• Excellent time-management skills are essential as the role requires managing day-to-day social media interactions and funding applications

• Experience of capturing and editing photo and video 

ISEAL is looking for an experienced MEL professional to build and deliver its organisational M&E function, work closely with other areas of the organisation on MEL related activities, and convene a community of practice on MEL.

This new role will lead on a range of MEL related activities, from supporting the upcoming ISEAL strategic plan development and putting in place appropriate systems to monitor progress, to ensuring the organisation is making best use of available data to draw out learning and to measure results. Working closely with internal leads across a range of workstreams, the role will support in designing programme evaluations and outcome monitoring tools and processes.  With colleagues from relevant focus areas, the MEL Manager will co-deliver learning at ISEAL.

Another important component of this role (roughly 30-40%) will be working with ISEAL’s Membership and Credibility team to support member organisations in implementing the ISEAL Code and ISEAL membership requirements related to MEL.  The MEL Manager will be the content lead for ISEAL’s training events on M&E topics and will co-lead the M&E Community of Practice, a peer learning space for ISEAL Community members.

We are looking for someone with a range of expertise in MEL across different organisations, with a strong preference for specific experience with sustainability systems or standard organisations or comparable settings. The ideal candidate will thrive on delivering effective MEL activities in a standalone role, as well as bringing the expertise and training or facilitation skills necessary to advise others and support peer learning on related topics. They will have a strongly collaborative approach and a genuine interest in sustainability systems and learning and improvement.

In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive multicultural organisational setting, and good opportunities to develop professionally and personally in an international NGO environment.

The key responsibilities we entrust you with

Organisational and project/programme MEL activities

• Provide MEL related input into strategic planning process and implementation for new 5-year strategy (with strategy development starting in mid-2025)
• Provide support to ISEAL’s Partnership Manager and project/programme leads in programme evaluation, development of indicators and log frames
• Ensure learning and recommendations on MEL are documented, disseminated and considered when designing new projects or programmes
• Manage the delivery and continual improvement of selected MEL activities and systems, including leading necessary data collection, management, analysis, visualization, and reporting
• Support colleagues across different teams to design and conduct surveys and programme/project evaluations, and to develop performance and outcome monitoring indicators and systems
• Work with peers and internal teams (including Membership, the Innovation Fund and Evidensia(dot).eco) to analyse and develop learning and insights to inform decision making and reporting
• Help create a culture and practice of learning at ISEAL, in liaison with the Associate Knowledge Manager

MEL expertise to support the ISEAL Community

• Co-lead ISEAL’s M&E Community of Practice, preparing and facilitating virtual and in-person workshops and creating and moderating content on the ISEAL Community Platform
• Use MEL expertise to help guide and support compliance with the ISEAL Code of Good Practice, working closely with ISEAL’s Membership and Credibility team
• Act as programme officer for selected Innovation Fund grants related to MEL and the measurement of outcomes and results, supporting grant recipients with expertise and connections and helping to extract key learnings
• Develop content for and deliver training events on good practice in MEL as part of ISEAL’s training and services portfolio
• Contribute MEL and outcomes measurement expertise to collaborative projects managed by Impacts and Innovations team, supporting sustainability systems to respond to changing market and legislative expectations

Experience, Knowledge and Attributes

• Range of experience in MEL roles, ideally including experience in a sustainability system, or in a not-for profit, professional or compliance-based membership organisation
• Prior experience with donor funded projects and programmes, including MEL frameworks and development and implementation of log frames
• Demonstrated ability in a wide range of MEL related activities including theory of change, survey design, MEL and research methodologies, and the development of indicators and related data monitoring systems
• Strong quantitative data collection, management and analysis skills, including the ability to present visual insights using tools such as Excel and Power BI
• Ability to work independently, while building strong relationships with colleagues and other stakeholders
• Collegial and able to thrive in a dynamic work environment while supporting senior colleagues and peers and building momentum and support for MEL activities
• Strong facilitation and presentation skills, including ability to present technical information to a non-technical audience
• Understanding of what sustainability systems are and how they help deliver change on sustainability issues
• Excellent written and spoken English
• Confidence in using the IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of databases (e.g. Salesforce), productivity and collaboration tools (e.g. Monday com), proficiency in MS Office
• Desire to contribute to a more sustainable world

Additionally desirable

• Experience in an ISEAL member system, or similar sustainability standards organisation
• Knowledge of the ISEAL Code of Good Practice or its predecessor (ISEAL Impacts Code)
• Experience designing and setting up data management systems
• Good working knowledge of emerging trends in MEL and in sustainability reporting and disclosure

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Salary: £52,000-58,000 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required. Applications for other locations may be considered for exceptional candidates (Netherlands, Belgium)

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: asap

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(dot)org.

Deadline for applications is 6 January 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 9-14 January 2025

Pre-interview timed exercises (between 60 – 90 minutes from home): 15-19 January 2025

Panel interviews (in person or Teams) w/c 20 January 2025

Final interview: w/c 3 February 2025

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for UK based candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Exciting opportunity to lead and shape specialist residential drug treatment services for women and families. Phoenix Futures are the leading state-funded provider of residential drug treatment services in the UK. As part of our continued development of capacity and specialism in the sector, we are consolidating our specialist provision of services for women and families, and this role will play a key role in the delivery and development of our practice, partnerships and strategy.

Options for hybrid working. Potential for home-based, or Oxford base (with travel to Sheffield required). 

About you

• • experience of CQC regulated services and managing residential services and registered managers
  • knowledge and experience of women's and family treatment services
  • operational experience in the drug and alcohol treatment sector
  • experience of managing budgets and achieving income targets

We are looking for an exceptional woman to provide senior leadership to two specialist residential rehabs. The National Specialist Family Service a long-standing innovative family residential service that provides for parents and children, and Ophelia House is a trauma responsive female-only treatment service.

You will be understanding and passionate about the gender-specific treatment needs of women, have knowledge of the practical, emotional, social and economic issues facing them, have experience of and a desire to work in trauma responsive settings.

You will also have experience of shaping innovative service and working with families as part of a whole-family approach.  You will share our passion for improving access to support/treatment for families (single parents (mums and/or dads) with their child/ren, couples with children, and pregnant women). 

We are seeking to develop relationships across the women and family support sector so that we can learn from others and bring best practice and emerging practice (nationally and internationally) into our service delivery. You will have the opportunity to influence Phoenix's strategy and share learning across the organisation and beyond, playing a key role in supporting the women and families national treatment agenda.

This role includes overseeing a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).[1]

The Role

This role is a senior operational manager post and will report to the Deputy Director of Operations (TC Specialist). The role has responsibility for managing a portfolio of two specialist residential services:

• Ophelia House, Oxford (Trauma-responsive, female only Therapeutic Community)
• National Specialist Family Service, Sheffield

You will manage CQC Registered Managers and services, along with providing leadership to staff teams across your portfolio of services (portfolio may change over time). These two residential services each provide unique environments and specialism, rooted in the Therapeutic Community approach.

You will be required to attend both of the services depending on need and workplan (located in Oxford & Sheffield respectively), as well as occasional travel elsewhere across England and Scotland.

You will be a member of the Phoenix Senior Management Team (SMT) and influence and shape the future of the organisation. There is the option for hybrid working and flexible/condensed hours would be considered.

Your Rewards 

• Salary of £56,500 with potential performance related pay bonus of 8.5%
• Opportunity for hybrid working and flexible condensed hours considered
• 25 days’ annual leave plus Bank Holidays with option to buy/sell (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance, occupational sick pay, eye-care vouchers 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 

About Phoenix

Phoenix Futures has been providing rehabilitation services for over 50 years. In support of the current Drug Strategy in England (From Harm to Hope) and the investment in residential services in Scotland, Phoenix are committed to rebuilding capacity across both countries in the residential rehab sector. In 2022/23 we launched two new residential services (New Oakwood Lodge which is an Enhanced Therapeutic Community in Derby, and Harper House, a National Specialist Family Service in North Ayrshire). In 2023/24 we opened Ophelia House, and 24/25 sees continuing development in NE Scotland.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

[1] Using protected characteristics in recruitment: Recruitment: hiring someone - Acas

ROLE PURPOSE

The Individual Giving (IG) and Legacies Officer will work closely with the IG Manager and play a pivotal role in growing cash and regular donors and legacy giving for St George’s Hospital Charity. This position is crucial to our goal of increasing individual giving from £350,000 to £600,000 and legacies over the next five years.

The postholder will have a strong direct and digital marketing background as they will work closely with the Individual Giving Manager to:

• lead marketing initiatives for all IG streams including cash, regular, Payroll Giving, Face to Face, Lottery.

• drive forward seamless automated digital stewardship journeys, and produce engaging campaigns that demonstrate our impact.

• delivering effective digital activities that grow our brand awareness and income from fundraising campaigns

They will also be a strong administrator, with attention to detail leading on administration for Individual Giving and Legacies, working with IG Manager and Fundraising Assistant to ensure online and offline donations are accurately processed, reconciled and uploaded to our database.

MAIN DUTIES & RESPONSIBILITIES

1. Individual Giving

1.1. Recruit, engage and mobilise donors to increase income year on year.

1.2. Lead on two fundraising campaigns each year, creating communication assets for our website, social media platforms and newsletters.

1.3. Ensure our donation platforms are fit for purpose and integrate into our database, with a view to ensuring we have a high donor conversion rate.

1.4. Ensure all activities comply with relevant data protection and gift aid legislation, adhering to Fundraising Regulator standards.

1.5. Where appropriate, act as a point of contact for external agencies and direct marketing platform providers.

1.6. With support from Fundraising Assistant, ensure our administration, record keeping and thanking for all IG activity is accurate and up to date.

1.7. Process & record income onto our CRM, including batch uploads.

2. Legacy Giving

2.1. Lead on all legacy administration including processing incoming legacy gifts, keeping accurate records, ensure they are allocated correctly and thanked appropriately, where possible.

2.2. Liaising with solicitors on open legacy cases and recording updates.

2.3. Support IG Manager on legacy marketing materials and campaigns.

3. Donor Journeys 

3.1. Develop and disseminate key supporter journeys across web, social media and Google Ads

3.2. Plan, design, write and deliver automated email supporter journeys for new and existing donors to enhance engagement and retention.

3.3. Create engaging communication assets (videos, blog posts, leaflets) for donors and prospective donors that demonstrate the charity’s impact.

4. Direct & Digital Marketing

4.1. Lead on content creation creatively that will appeal and engage our supporters e.g. social media posts, videos, blog posts

4.2. Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads) to drive traffic and donations.

4.3. Liaise with external agencies where necessary.

4.4. Update associated webpages e.g. Donate, Leave a Gift in your Will, ensuring these pages are user friendly and accessible with a view to improve conversion rates of people donating online and leaving a gift in their will.

4.5. Collaborate with internal teams and hospital staff to research, develop, and deliver new campaigns, messages, or digital products.

4.6. Implement tests with clear segmentation and testing matrices to maximize learning and income from each campaign.

4.7. Analyse and interpret direct marketing campaign results, producing regular reports that draw conclusions and make recommendations for future activity.

4.8. Work with our Database Manager to ensure all campaign data is utilized, captured, and processed efficiently and accurately.

4.9. Work with management to develop a digital fundraising plan that is clear and timeline-focussed to grow relevant income streams e.g. legacies and individual giving.

4.10.Plan and implement strategies to mobilise supporters via digital channels aiming to increase our newsletter subscribers from 3,000 – 10,000 contacts with a view to convert digital leads into cash donors

5. General Duties

• Participate actively in team meetings, contributing ideas and insights to enhance team performance and collaboration.

• Using our communications toolkit, incorporate our branding and tone of voice across all assets.

• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Engage in continuous professional development and participate in regular performance reviews

This is not an exhaustive list of responsibilities. Duties may vary dependent on the needs of the charity.

Job Title: Development Manager

Location: London 

Contract: Permanent 

Reporting to: Head of Development 

Responsible for: Occasional consultants or volunteers 

Salary: £50,758.50 Gross per annum

Deadline: 8th January 2025

Conciliation Resources 

Conflict is difficult, complex and political. The world urgently needs to find different ways to respond. Conciliation Resources is an international organisation committed to stopping violent conflict and creating more peaceful societies. We work with people impacted by war and violence, bringing diverse voices together to make change that lasts. For 30 years, we have been making peace possible. We currently have over 70 full and part-time staff members, working mainly out of the London and Australian offices. We work with over 70 locally-based and international partners worldwide. Conciliation Resources is deeply committed to keeping people safe from harm, whether they are personnel or those who come into contact with our work.

Communications and Development Team 

The Development Team sits within a wider Communications and Development Team, which consists of four members of staff at different levels, who work across a range of activities. The wider Team has two dedicated staff members currently focused on donor relationship management and fundraising, and two on communications. 

The Development function is responsible for management of Conciliation Resources’ strategic funders, the generation of unrestricted income and providing fundraising support to the wider organisation. The majority of funding currently comes from government grants and this will remain a key focus, with some time also spent on reacting to opportunities for new funding streams which present themselves – such as trusts and foundations, and to a lesser extent, high-value individual donors and corporations. 

The Communications function has oversight over all areas of organisational communications including the website and digital communications, branding, media relations and production of content. 

Job Purpose 

The purpose of this role is to help generate funding for CR as an organisation, and its component teams. The job-holder will need to work with the Head of Development to support the development of existing and new unrestricted funding relationships, collaborate with staff in other teams to help achieve more restricted income, and at all times champion good organisational communication and information management around funding and donors.

With guidance from the Head of Development, the postholder will lead on building and maintaining strategic relationships with new donors and partners, which might involve some grant management, including budget monitoring, as well as providing technical advice to programmes and policy teams’ fundraising efforts. This may involve writing proposals, working on project budgets, coordinating submissions and providing other guidance, help and advice. The postholder will need to engage, train and support colleagues, as well as gather learning and introduce new tools in response. 

They will use Conciliation Resource’s data management system (currently Podio) to support the development of clear grant and donor management processes, and maintain aspects of the system which relate to fundraising. 

As a member of the DevelopmentTeam, the postholder will also feed into wider fundraising activities and strategy, supporting the Head of Development Team as needed.

Person specification 

Essential experience, knowledge and skills 

• Significant experience of developing and drafting successful funding proposals and budgets to secure income

• Experience of working with grant management or customer relationship management (CRM) IT systems 

• Knowledge of basic fundraising practices, approaches and environment

• Excellent English verbal and writing skills, with the ability to write for different purposes, communicate persuasively and summarise complex information 

• Strong interpersonal and relationship-building skills, with the ability to work collaboratively, listen to and influence others, both internal and external to Conciliation Resources 

• Excellent numerical and analytical skills, with the ability to present information in an accessible way

• Common sense approach, with a positive attitude and the ability to adapt to an evolving business and working environment, and take initiative

• Cross-cultural sensitivity and appreciation

• Understanding of and commitment to Conciliation Resources’ goals, values, work and approach

Preferable

• Experience or knowledge of commercial contracting

• Experience or knowledge of trusts and foundations 

• Experience or knowledge of major donor fundraising

• Significant experience of building relationships with donor contacts, in particular with institutional donors (including UK, USA, UN, EU or other european governments) to support the increase of funding for an organisation 

• Experience of donor-funded grants/contracts, including narrative and financial reporting, due diligence and contract processes, basic monitoring and evaluation 

• Project management experience, including experience coordinating and gaining support from a wide range of stakeholders 

• Experience of working in an international non-governmental organisation or related organisation 

• Administration experience, including a proven track record of maintaining databases and office records 

• Knowledge of international development, peacebuilding or humanitarian work 

• Good coaching skills with the ability to pass knowledge onto, train and motivate others 

• Exceptional organisational and planning skills with the ability to coordinate information and processes involving multiple people/teams

• Excellent attention to detail 

• Strong computer and IT skills, with good command of Excel and awareness of artificial intelligence tools

Desirable 

• Relevant university degree, or local equivalent, or qualification by experience in a relevant subject area