Immigration Jobs

We are looking to recruit a CEO (Director) to support us in an exciting period of growth. Over the next 5 years, we will double our reach and impact. The CEO (Director) will lead us through this transformative period. 

Since 2011 Disability Africa has developed a model using playschemes as hubs to deliver essential lifesaving services to extremely vulnerable disabled children and to end their exclusion in low-income African communities. Using this model, we have worked with project partners in Kenya, The Gambia, Sierra Leone and Zambia. 680 disabled children have now attended our projects more than 90,000 times since 2011. Now the charity is planning to grow and expand with our 5-year plan (‘DA2029’) to replicate the Disability Africa Model to reach more disabled children across Africa.

By 2029 we will: 
• Start work with at least 4 new partners in Africa (as well as expected growth at our existing projects). 
• Deliver 160,000 attendances by at least 1,500 disabled children in 7 African countries. 
• Grow and reach as many disabled children as possible - we know we can’t do it all by ourselves - so we will engage other international NGOs to adopt our model of inclusion. 

Disability Africa is a four-day week employer.

Shiloh Rotherham is a charity that offers support to adults who are homeless or at risk of homelessness. Our vision is for everyone to have a safe place to call home and have the opportunity to live independently with a good quality of life.

An exciting opportunity has arisen to join our staff team. We are looking for a compassionate, empathetic Progression Worker with strong interpersonal and communication skills who is passionate about helping vulnerable adults progress and achieve their goal of living independently.

Alongside managing a small caseload, you will be the first point of contact for many who are experiencing a crisis, assessing needs and providing direct support yourself or signposting/referring to others as required. This role will enable our service users to develop the knowledge, skills, and confidence they need to achieve the following outcomes: improved housing situation, increased resilience and personal decision-making, improved health and wellbeing, and improved skills and knowledge.

We’re looking for an analytical, detail-oriented professional to join our senior management team as Finance and Operations Manager. You’ll ensure the smooth operation of our financial and legal aid reporting processes and manage office contracts across our three locations.

Salary: £38,700 per annum, plus 4% pension contributions
Reports to: CEO, Trustees, Finance Board of Trustees, and SMT
Term: Permanent, Full-time (35 hours per week)
Based at: SWLLC’s Croydon Office / Hybrid working available

For more details, please see our application pack. 

To apply, send us your CV and covering letter (no more than two pages of A4), clearly outlining how you meet the person specifications and why you would like to join South West London Law Centres.

Applications without a covering letter will not be considered.

Closing date: 5 pm on 02/05/2025

Contracted Weekly Hours:37.5. Monday to Friday 9am-5pm.

Contract type:12 months

Salary:                                  £24,258 per year

Annual Leave:                      25 days annual leave plus 8 bank holidays per annum

Location:                                Based in Bournemouth, for regular travel across BCP with travel across Dorset likely. Hybrid working option when not on visits.

International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. The resettlement team work closely with local authorities and other organisations to support families on government resettlement schemes to find their feet, build healthy relationships, and successfully integrate into our community. We are looking for an experienced support worker (ideally one to be a male, but open to all applicants) to support individuals and families under all relevant government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch and Poole (BCP) and Dorset. ICN provides benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

About Us

For over 145 years, Leeds Jewish Welfare Board has provided support to the Jewish community and North Leeds community as one of North Leeds’ most established Social Care Charities. Our vision is to positively change lives and we do this by delivering an extensive range of community support and registered care services to over 1,000 people every month.

We run a vibrant and dynamic community centre offering a full weekly timetable for adults and children, as well as a wide variety of food options. Throughout the year we hold festival celebrations, fundraising and social events.

Role Summary

We are seeking an enthusiastic and creative Activities Coordinator to join our team. The successful candidate will be responsible for planning, organising, and leading a wide range of activities and events that enhance the physical, emotional, and social well-being of our service users. The Activities Coordinator will work closely with service users, staff, and volunteers to ensure that all activities are tailored to meet individual / group needs and preferences, while also fostering a sense of community and engagement.

Key responsibilities

• You will design and implement a diverse program of activities, including arts and crafts, recreational outings, social events, and physical exercises.
• You will regularly assess the interests, needs, and abilities of service users to ensure activities are person-centred and inclusive.
• You will encourage and motivate service users to participate in activities, ensuring that everyone feels valued and included

Requirements

• Previous experience in a similar role, particularly within a social care or community setting.
• Strong organisational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with a genuine passion for working with vulnerable individuals.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

About Us

For those affected by homelessness, accessing essential healthcare and wellbeing support can feel impossible. At Providence Row, we work to change this by providing crisis support, health interventions, and pathways into long-term stability. We believe that everyone deserves a safe, healthy, and sustainable future.

About the role 

As our Health Access & Outreach Coordinator, you’ll be at the forefront of a project designed to improve healthcare accessibility for rough sleepers and those struggling with health inequalities. You will:

• Lead outreach across multiple boroughs, engaging rough sleepers and connecting them to essential services.
• Work with peer health mentors to foster trust and improve service engagement.
• Build strong partnerships with NHS providers, housing services, and harm reduction teams.
• Help individuals navigate healthcare systems, including GP registration, mental health referrals, and substance misuse treatment.
• Organise and expand our award-winning Health & Wellness Fairs, bringing crucial healthcare services to those who need them most.
• Reduce A&E admissions by embedding preventative care measures and early intervention strategies.

This is an opportunity to be part of a dynamic and innovative project, reaching people in boroughs we have never worked in so extensively before.

The ideal candidate

We are seeking someone with:

• Experience developing and managing health & wellbeing initiatives, particularly within primary care or homelessness services.
• A passion for outreach and community engagement, with a deep understanding of the barriers faced by homeless individuals and health inequalities.
• The ability to forge strong partnerships and collaborate with multi-agency teams.
• Excellent communication and problem-solving skills, with a proactive and compassionate approach.
• The flexibility to work on the ground, meeting people where they are—this is not a desk-based role!

Benefits

• Be part of an innovative and expanding project.
• Work for a well-respected charity that has been transforming lives for over 150 years.
• Enjoy a comprehensive benefits package, including:
  • 27 days holiday + bank holidays
  • Pension scheme
  • Cycle-to-work scheme
  • Season ticket loan
  • Employee Assistance Programme
  • Access to training & development opportunities
  • Monthly reflective practice

To apply

If you're ready to take on this challenging and rewarding role, we'd love to hear from you...

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role. 

Interviews

Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Early applications are strongly encouraged as interviews will be scheduled on an ongoing basis and this role may be filled before the advertised closing date.

This role is based in the UK on either a remote homeworking contract or a hybrid contract based in our London office. Salaries are representative of work location.

Salary: £47,512 based in our London office, hybrid two days per week with three days from home.

Salary: £42,773 remote homeworker (UK)

Contract type: this position is a fixed-term contract for 12 months.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

As a Web Optimisation Manager, you will lead efforts to enhance Christian Aid's digital presence by analysing web traffic, user behaviour, and driving data-informed improvements. A key part of your role will involve running A/B tests to identify opportunities for optimisation and improve conversion rates across our digital platforms. Collaborating with cross-functional teams, you'll develop and implement effective SEO strategies, refine user journeys, and deliver exceptional user experiences. Your expertise in advanced analytics, testing tools, and Conversion Rate Optimisation (CRO) will play a vital role in advancing Christian Aid's fundraising, advocacy, and engagement goals.

Key outcomes

-Drive the strategic development of the digital ecosystem to fulfil Christian Aid's needs and business objectives.

-Develop and implement the charity Search Engine Optimisation (SEO) and link-building strategy to improve our web platforms health and attract relevant traffic to support user acquisition targets.

-Deliver key projects, including technical SEO, site audits, keyword research analysis, competitor analysis, backlink analysis, and more, aimed at enhancing campaign effectiveness.

-Working with the Senior Digital Content Editor to deliver the digital content strategy across Christian Aid's digital channels, including social media.

-Collaborate with other teams to deliver the digital ecosystem content roadmap, ensuring our content addresses user needs. Brief in content requirements to support the delivery of SEO and CRO—Conversion Rate Optimisation work.

-Lead the tag management strategy, structure, tools, server-side tagging, and CDP - Customer Data Platform integration.

-Continually review and optimise user journey, UX and CRO across the digital ecosystem in order to support both fundraising and non-fundraising goals.

-Use a range of tools and platforms to regularly analyse website performance, produce reports and use key insights to improve user experience and conversion rates and influence wider marketing/comms activity.

-Collaborating with our in-house Digital Development team to plan new digital features and functionalities, execute website structural changes, and ensure seamless CRM integration.

-Maintain knowledge of merging trends and changes in regulations and essential systems (e.g., Google Analytics 4), and advise and recommend to the Digital Lead and others on the organisational response needed to maintain the required capability.

About you

We're seeking a results-driven digital expert with a strong background in web optimisation, including strong experience with A/B testing and multivariate testing to enhance user experiences and conversion rates. You are highly skilled in SEO strategy, UX, and analytics tools like GA4, SEMrush, and Hotjar. Your leadership and collaboration skills enable you to guide teams, work with multiple stakeholders, and translate data into actionable improvements. Proficiency in CMS platforms (e.g., Drupal) and a solid grasp of HTML and CSS are essential. If you're passionate about using data-led strategies to make a tangible difference, this role offers the perfect opportunity. Experience in eCommerce or the charity sector and familiarity with GDPR principles will be a bonus.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

About Refettorio Felix

Refettorio Felix is a vibrant community kitchen and dining space that provides high-quality, nutritious meals to vulnerable people in London. As part of a global initiative founded by Chef Massimo Bottura and Food for Soul, we transform surplus food into delicious, dignified meals while fostering inclusivity, sustainability, and social impact.

Role Overview

We are seeking a passionate and experienced Head Chef to lead our kitchen, ensuring every meal served is nutritious, creative, and in line with our commitment to sustainability. This role requires exceptional culinary skills, strong leadership, and the ability to adapt daily to an ever-changing supply of surplus ingredients. You will manage kitchen operations, oversee stock control, lead volunteers, and collaborate with guest chefs to create inspiring menus.

Key Responsibilities

Menu Creation & Food Preparation

• Design and execute daily menus based on surplus food donations, ensuring variety, nutrition, and creativity.
• Planning and preparation of large volume dishes on a daily basis- cooking in excess of 130 meals per day
• Innovate with limited ingredients, thinking on your feet to create high-quality, well-balanced meals.
• Collaborate with guest chefs and enable kitchen takeowvers, incorporating different styles and techniques into the menu.
• Maintain a warm and inclusive dining experience, ensuring meals are prepared with care and dignity.

Stock Control & Kitchen Management

• Oversee stock management, stock control, and stock rotation, ensuring efficient use of ingredients while minimizing waste.
• Implement best practices for food safety, hygiene, and kitchen organization.
• Work with suppliers and donors to optimize food deliveries and storage.
• Keep accurate records of stock levels, food usage, and kitchen operations.

Team Leadership & Volunteer Engagement

• Lead and inspire a team of kitchen staff and volunteers, fostering a positive and collaborative culture.
• Train and mentor volunteers with varied levels of kitchen experience.
• Ensure a supportive and structured environment where volunteers feel valued and engaged.

Sustainability & Food Waste Reduction

• Maximize the potential of surplus ingredients through creative menu planning and careful stock management.
• Develop and implement strategies to reduce food waste and improve sustainability practices.
• Champion our mission of dignity and inclusion by making the most of available resources.

What We’re Looking For

• A qualified and experienced chef with a strong background in professional kitchens, ideally in community-focused or sustainability-driven projects.
• Experience in cooking large volumes of food on a daily basis 
• Strong leadership and team management skills, with the ability to mentor and inspire a diverse group of staff and volunteers.
• A passion for innovation in menu design, with the ability to create exciting, well-balanced meals from unpredictable ingredients.
• Excellent stock control, stock management, and stock rotation knowledge to ensure efficient kitchen operations.
• Ability to think on your feet and adapt quickly to daily ingredient variations.
• Commitment to high standards of food safety and hygiene (Level 3 Food Hygiene certificate or willingness to obtain).
• A warm, compassionate approach, aligned with Refettorio Felix’s mission of dignity and inclusion.

Benefits

• A unique opportunity to make a real difference in the community through food.
• Being part of an inspiring global initiative tackling food waste and social isolation.
• A Monday – Friday, 8 AM – 4 PM schedule, with no weekend work.
• A supportive and collaborative working environment.

Welfare Rights Adviser & Triage Officer

Salary £32,445 per annum ( £19,467 pro rata for part time) - subject to skills and experience 

Hours of work 22.5 hours a week over three days (initially a 3 month temporary contract). Hybrid working for the foreseeable future with regular attendance to the office at least 2 days a week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub.

Our vision

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

What we do

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grants programme or delivering major capital funding appeals.

Our approach

We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.

The Royal Free Charity (the charity) invests in:

- enhanced support for patients

- vital support for our staff

- ground-breaking research and innovation

- cutting-edge medical equipment

The generosity of our donors, fundraisers and volunteers enables us to do this.

The charity, which employs over 90 people, is working towards becoming an employer of choice.

The role

The welfare rights adviser & triage officer will report to the welfare rights supervisor.

Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role).

In this role, you will triage all referrals we get into the Support hub and take a small number on as casework.

You will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate. 

The team

The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life. 

We are here to transform patient experience and staff experience and change lives for the better.

We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.

Principal accountabilities / responsibilities: -

Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role)

Triaging:

· To provide an efficient and effective system to support referrals and enquiries into the support hub welfare rights advice service.

· To assess eligibility of referrals and enquiries, according to set criteria

· To triage referrals into the service (usually patients referred from Royal Free Hospital clinicians), assessing individual situation and level of need).

· Offering one-off advice based on circumstance, providing accurate, up to date information

· To allocate those with the highest level of need for ongoing case work to an adviser

· To develop and maintain effective working relationships and referral systems, with a broad range of service providers.

· To refer or signpost people to other services where required 

· Establishing trust, effectively responding to clients going through challenging times. 

· Making sense of information, using your skills as an adviser to establish where and how help is needed for each individual.

· Give value to the resources of the client who is accessing support, helping to focus on a positive client journey.

· A small number of those that you triage, you will take as casework.

Welfare and benefits casework

· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.

· To work two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity officer

· To provide advice and support on welfare benefits, housing matters (that do not require a solicitor), and non-FCA regulated debts.

· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.

· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.

· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.

· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.

· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.

· As part of this role, there may be some advice given to NHS staff.

· There may also be some involvement in new advice projects

Working with others

· To provide a combination of face-to-face and telephone appointments.

· To ensure that people accessing the service feel welcomed, valued, and understood.

· To provide first class customer service to all enquiries, including staff, patients, and carers of the Royal Free London

· To effectively support RFL hospital staff, feeding back to referrers, and focusing on building positive relationships across the Trust.

· To engage effectively with casework supervision, including by keeping accurate, up-to-date records on the case management system and following internal team processes

· To work with the support hub team members, offering peer support, sharing learnings, and participating in team meetings

· To build effective working relationships with staff in other departments of the Charity

· To build good working relationships with other relevant organisations, and to liaise and establish contact with relevant national and local agencies and services.

· To maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate.

· Safeguarding – to be aware of your duty to protect individuals to live free from abuse, harm and neglect, and to follow correct internal policies and procedures where you have concerns for an individual.

Administration

· To provide a high-quality service that is personal, responsive and sensitive, ensuring confidentiality and adhering to the Data Protection Act 2018 and GDPR.

· To maintain case records for all client contact, to enable the continuity of casework, ensuring an accurate and up to date case work system, using our case management system ‘Advice Pro’, following the advice team processes and keeping to the ‘terms of service’ we send to clients.

· To maintain the diary for booking appointments and follow-up actions, using the case management system.

· To respond to phone and email enquiries from clients and third parties, in a timely manner.

Person Specification

Qualifications

· CSE/GCSE in Maths and English or equivalent

Experience

• Extensive experience working in a welfare-rights related role and independently (Essential).
• Managing your own case load, supporting people with a range of welfare issues including benefits (applications, mandatory reconsiderations, appeals) and housing issues.  (Essential).
• Experience of working with people affected by long term health conditions would be beneficial, as well as an understanding of the issues and challenges they face.
• To have experience using a case management system; proficiency with Advice Pro would be advantageous.

· Not for profit or NHS experience would be helpful.

Skills & knowledge

• Up-to-date knowledge of welfare benefits and rights, housing and debt (considering what matters must be referred on)
• To have excellent communication skills, including: 
  • Outstanding listening skills
  • Effective verbal skills, while adapting your approach to different audiences
  • Excellent written skills
• The ability to empathise and support people going through difficult times
• To be able to deliver a high quality of customer service to agreed timescales; and
• To be highly proficient in carrying out independent and varied case work
• Excellent IT skills, including a thorough knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook).
• To have an outstanding eye for detail and accuracy.

· The ability to prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions.

• Awareness of other pathways and services available to signpost or refer people.
• To have excellent numeracy, literacy, and administrative skills.
• To be willing to continue updating own knowledge and skills, including learning of new systems where required. 
• To be self-confident and willing to take responsibility.
• Gaining insight from your role to inform the RFC’s contribution to national conversations.

· Able to deal with sensitive information in a confidential and professional manner.

· Understanding of the role of health and social care services and pathways would be helpful

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

The recruitment process

To apply for this post send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification. 

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Thursday 10 April 2025, midnight

Interview date: Tuesday 22 April 2025/Wednesday 23 April 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

- You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
OR
Application form (please open in word):
BookmarkEmploymentApplicationFormUpdated-1.docx

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark, our vision is simple yet powerful: we want every child to read. We believe in the transformative power of reading and the impact it has on children’s futures. Our flagship service is our One-to-one Reading Programme; volunteers will read with students for two thirty-minute sessions weekly. We currently support over 150 schools with a volunteer network delivering over 40,000 reading sessions every year. Volunteers are the heart of our mission, helping us deliver our One-to-One Reading Programme 

Key Responsibilities

• Volunteer Engagement Strategy: Develop and execute strategies to increase volunteer engagement, motivation, and overall satisfaction.
•  Team Leadership: Lead, mentor, and support a team of volunteer coordinators and support executives to manage volunteer relationships and retention efforts.
• Communication & Recognition: Design and implement regular communications and recognition programs to show appreciation and foster a sense of community among volunteers.
• Feedback & Support: Develop systems for collecting volunteer feedback to identify opportunities for improvement and ensure volunteer needs are met.
• Training & Development: Create and facilitate training sessions and development opportunities to empower volunteers and enhance their experience.
• Data Management: Track and analyse engagement and retention metrics, using insights to continuously improve strategies and initiatives.
• Event Coordination: Plan and execute volunteer appreciation events, gatherings, and recognition ceremonies.
• Conflict Resolution: Address any volunteer issues or concerns with empathy and professionalism, working toward positive resolutions.

Experience:

• 2+ years of experience in volunteer management, engagement, or community outreach role.
• Experience working in a role where the focus is delivering one-to-many engagement strategies
• Experience working in an internal communications role is required as a key component of this role is communicating with our volunteers. 
• Previous experience leading a team is preferred.

Key Competencies:

• Excellent communication and interpersonal skills with the ability to foster relationships and build trust.
• Strong leadership and motivational abilities.
• Data-driven approach with attention to detail and problem-solving skills.
• Adaptability in a dynamic and diverse environment.

Title: Engagement and Retention Team Lead
Department: Volunteering
Reports to: Volunteer Services Manager
Role type: permanent, Full-Time
Salary: £31,500
 

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent
advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women's offending.

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.

Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.

Are you skilled at building relationships with people?

Got a passion for parenting support and children’s early years?

Use your experience to make a big impact for families and young children in the local area.

We’re seeking a dynamic individual who shares our passion for supporting parents and young children.

In this role you will engage directly with families, visiting them each week to provide holistic support to families with young children, for a wide range of needs.  The Early Years Family Worker will tend to support families facing more complex circumstances. This might include factors like disability or emerging additional needs, multi-agency support, or a history of domestic abuse.

You will play a crucial part in assisting parents as they navigate the challenges of family life. This will involve listening to parents, building on their strengths, and helping them access activities, or help to improve family life.  Additionally, you will work with the children, engaging in play and other activities that support their development. Through role modelling and direct interaction, you will help create a nurturing environment that encourages both parental confidence and child growth.

You will play a crucial part in offering and developing resources tailored to their needs. As well as offering practical support, a key aspect of the role is building trusting relationships. This position offers a meaningful chance to make a positive impact when families need it the most.  Our ideal candidate will:

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting

· Have experience working in a family support role

· Have a strong understanding of the needs of families with young children (0-5)

· Have knowledge or experience of supporting children’s early learning and development

· Have safeguarding experience

· Be able to work collaboratively and build positive relationships with a variety of people and organisations.

Hours of work: 24 hours per week

Salary: £29,572 (FTE), pro-rata for part-time hours, actual salary £19,182

We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.

Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.

We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.

Closing date: Midday on Tuesday 22nd April.  With interviews expected to take place on  Wednesday 30th April.

We offer flexible working, 26 days holiday, plus bank holidays (pro rata), and matched employer and employee contributions to a pension scheme (up to 5%). We guarantee that you’ll be working with incredibly friendly and committed colleagues.

This post is subject to an enhanced criminal record check through the Disclosure & Barring Service.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent
advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women's offending.

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.

Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.

Customer Information Manager
Salary £32,320 Full Time 35 hours per week

Do you want a job that makes a positive difference to people’s lives?

Age UK Croydon’s is recruiting for a new role of Customer Information Manager.

If you are an enthusiastic, compassionate and person-centred individual, with an advice background, this could be the role for you. The Helpline and Reception at Age UK Croydon is the “front door” to all of our services and often the first contact an older resident, carer or family member will have in finding information or support for a range of issues including benefits, tradespeople, dementia support, transport, council tax, housing, activities, groups and clubs, help at home and more. We are experiencing increased demand against the background of the Cost-of-Living crisis and reduced advice services in Croydon.

Helpline and Reception work closely with our Advice team, and following restructuring, we are now looking for a Customer Information Manager to grow and lead this team.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.