Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential.
This is a really exciting new role within their Finance and Operations team as the Business and Projects Support Officer. Maudsley Charity has been through a period of rapid growth over the last 18 months and you will have the opportunity to showcase your project skills across varied projects all aimed at driving the efficiency, accountability and development of the Charity’s operations and award-winning building. Your work will contribute to vital objectives for the Charity, which in turn means they can can continue to make a difference for people who experience mental illness.
Business and Projects Support Officer
Location: Ortus, Denmark Hill, London 50% (and home working)
Salary: £34,000 per annum plus excellent benefits
Contract: Permanent - Full time
The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.
One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes.
The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community.
Their small but ambitious team works in a very collaborative and supportive way. They are at the jump-off point of a new five-year strategy and an exciting period of growth. If you have experience in project management/support, business processes, are goal-oriented and like to work with numbers then we would love to hear from you.
Closing date for applications: Wednesday, 17th July at 17h00
Interviews: 29th & 30th July 2024
If you would like to receive the full job description for this role, with details on how to apply, please contact Emma Stone at Harris Hill via the apply button.
The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Live Fear Free Helpline is an award-winning, 24-hour helpline for survivors of domestic abuse, sexual violence, and all other forms of violence against women in Wales. We provide a listening and signposting service to survivors, family, friends, and professionals. In addition to our phone service, we also provide help and support via email, text message and web chat.
Closing date: 15th July 2024
Interviews: 24th & 25th July 2024. Interviews will be held in person at our office in Penygroes, near Caernarfon.
The successful candidate will be a member of the Helpline team, reporting to our Helpline Team Leader As part of the job, you will:
Respond to enquiries to the Live Fear Free Helpline received by phone, email, webchat or text to:
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Provide a confidential information and signposting service to anyone experiencing domestic abuse, sexual violence and/or any other form of violence against women, and to those
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contacting the service on their behalf.
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Evaluate and respond to need, and minimise risk to those experiencing domestic abuse, sexual violence, or other forms of violence against women.
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Refer service users to appropriate support services making use of the established referral pathways.
Full training will be provided.
As part of this role, you will be expected to work shifts on a 24-hour rota. Weekend and night shifts are a necessary part of the role.
Person Specification
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1, this includes applicants with lived experience of being a woman.We value diversity and are committed to ensuring that our organisation is an inclusive place to work.
Do you have experience of:
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Working within a domestic abuse, sexual violence, or violence against women service or similar.
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Providing direct Helpline support services.
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Shift work, particularly night shift work.
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Safeguarding of adults and children.
Do you have knowledge of:
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An understanding of domestic abuse/sexual violence and the effects.
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Good understanding of the services available across statutory and voluntary sectors which could support survivors.
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Relevant knowledge of any, or all, of the following areas: Benefits, Legal issues, Housing, Safeguarding children and adults with additional support needs, Immigration
Are you:
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Able to communicate effectively in both Welsh and English, both orally and written with different individuals and organisations.
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An excellent listener – With an emphasis on tact, empathy, patience and kindness.
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Emotionally resilient with the ability to deal with emotive calls and contacts.
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Able to prioritise workloads and to multitask in a busy work environment.
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Organised, with the ability to record, report and respond to problems affecting the Helpline service.
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Able to build positive working relationships with colleagues across the organisation.
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Able to carry out own administration, demonstrating good IT skills and the ability to learn new software.
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Committed to your own learning and development, and able to take on new tasks with enthusiasm.