Hr Operations Manager Jobs

ABOUT ROCKINGHORSE

Rockinghorse Children’s Charity was set up in 1967 by Dr Trevor Mann as the official fundraising arm of the Royal Alexandra Children’s Hospital in Brighton. We raise money to provide live-saving medical equipment and additional services with the aim of improving the lives of sick children throughout Sussex. Along with the Royal Alex and the Trevor Mann Baby Unit, Rockinghorse also supports the Special Care Baby Unit in the Princess Royal Hospital in Haywards Heath along with paediatric wards, specialist neonatal units, respite centres and children’s services across Sussex. Rockinghorse does not receive any government funding and relies on the generous support of individuals, community groups, schools, companies and trusts. We believe that no matter where they are, children should always be allowed to be children. 

ABOUT THE ROLE

This role manages the finance and operations team. You’ll bring strategic leadership to the function to ensure the smooth running of all functions within finance and operations. You will ensure delivery, strategic development and appropriate planning and analysis of financial and operational services and systems to make sure our charity uses the funds it receives wisely and efficiently to support children across Sussex. This is a senior role within the charity reporting to the CEO, working across the charity. You’ll be a key influencer and consultative colleague within the charity. You’ll foster a culture of excellence and wellbeing in your team, building accountability and championing teamwork, where a vision is shared, and success is celebrated. You’ll be committed to developing each member of your team to realise their full potential at Rockinghorse.

DUTIES OF THE ROLE

 

Finance

· To ensure excellent financial management is in place with effective procedures, processes, and controls to effectively manage risk, embed best practice and meet regulatory requirements.

· To provide high quality and timely management information to budget holders, SMT, the CEO and Trustees.

· To work closely with the Head of Development & Philanthropy and other managers to develop funding bids, ensuring that appropriate budgets are constructed.

· To establish and maintain effective working relationships both inside and outside the charity, particularly with auditors, bank, Charity Commission, Companies House and Insurance brokers so Rockinghorse is always perceived as a professional, efficient and ethical organisation.

 

Strategic

· To support the development, effective implementation and monitoring of organisational strategy and business plans.

· To develop and lead the organisation’s budget and forecasting process.

· To contribute to all Board meetings and two sub-committees: Finance, Audit & Risk and HR and Operations.

· To provide great leadership and line management for the Finance and Operations team, driving quality and performance and providing support and development for team members.

 

 Operations

· To oversee the delivery and maintenance of high-quality IT for the organisation (via our outsourced function).

· To oversee the provision of effective HR management across the organisation.

· To oversee the delivery of office facilities to ensure a positive working environment and is compliant with health and safety legislation.

· To champion value for money across the whole charity and make sure contractual arrangements and leases are appropriate.

 

Other (Depending on the hours/days of contract)

· Oversee the volunteering function of the charity - either as the direct manager of the function or by managing a part time volunteer co-ordinator.

· Any other duties as may be reasonably requested by the Chief Executive.

 

PERSON SPECIFICATION

Essential:

1. A fully qualified accountant with a recognised qualification (ACCA, ACA, CIMA, CPA).

2. A proven track record of successful management of finance and operations functions (ideally in a charity or not for profit).

3. Technical accounting skills, especially in relation to statutory accounting.

4. Sound knowledge of Charity SORP, VAT, taxation and other compliance requirements.

5. Strong analytical skills and highly numerate.

6. Strong IT skills, including accounting and reporting packages and especially Excel.

7. Experience of identifying and implementing process, system and control improvements.

8. Hands-on, pro-active approach to working; proven to be detail oriented.

9. Experience of building relationships with and managing internal and external stakeholders.

10. Experience of using a range of finance packages, programmes and databases.

11. Experience in developing robust financial performance indicators, measures and reporting frameworks.

12. Excellent planning, problem solving and organisational skills.

13. Excellent written and verbal communication.

14. Knowledge of the regulatory and governance landscape for charity finance and operations.

15. Commitment to Rockinghorse’s mission, vision and values.

Desirable:

1. Experience line managing staff and volunteers in a charity environment.

2. Excellent people management skills, adaptable and flexible in manner and approach.

3. An understanding of safeguarding, confidentiality and safe working practices.

4. Experience in project management – including budget development and day to day management, project planning and delivery, and project evaluation.

Work skills you’ll need on the job: 

1. Brilliant financial planning and management skills. 

2. Brilliant stakeholder management skills.

3. Excellent people skills, adaptable and flexible in manner and approach. 

4. Excellent planning, problem solving and organisational skills. 

5. Excellent written and verbal communication. 

6. A creative mindset.

7. Ability to work on own initiative and as an active team member. 

8. Ability to work under pressure and in a fast-paced environment. 

9. Ability to take calculated risks and learn from mistakes. 

 

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Tax-free childcare voucher scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the fifteen essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the fifteen essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the four desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline midnight 12th January 2025. 

· Shortlisting w/c 13th January 2025. 

· Interviews will be 21st January in central Brighton.

Interviews will be with the CEO, Project Manager and the Treasurer and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from February 2025 onwards (flexibility depending on post holder’s availability).

To ensure our recruitment practices are inclusive and promote diversity, Rockinghorse Children’s Charity is committed to providing equal opportunities for all applicants. We welcome applications from people of all backgrounds and are dedicated to building a diverse and inclusive workforce. We actively encourage individuals from underrepresented groups to apply. If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will be happy to accommodate your needs.

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We have a wonderful opportunity for a dynamic and experienced Head of Finance and Operations to join our team. As a Head of Finance and Operations, you will play a crucial role in leading and driving excellence in Finance processes and procedures, HR, Governance, Operations, Property and IT.

You will have a strong eye for detail and an ability to interrogate data.

You will have a proven experience in leading teams, optimising processes and driving growth.

You will be an aspirational leader who can guide Harington’s strategic and enduring business plans into the future.

The purpose of this role is to work with the CEO and Senior Leadership Group to ensure the smooth running of the organisation – people, finance, and workplace; to support the delivery of the Centre’s activities and provide PA support to the Director and Senior Management.  A key part of the role will be to lead on regular financial and operational systems.

Reports to: Chief Executive Officer 

Key responsibilities include: 

Operations and Governance 

• Identify, design and implement new processes to more effectively manage the organisation’s administration 

• Lead on the day-to-day facilities coordination, general office housekeeping, health and safety

• Lead on organisational IT and data security - maintaining the shared document storage systems, and liaising with IT service providers. 

• Oversee meeting agendas and minutes (for the team, committees and the Trustee Board) 

• Provide diary management and PA support to the Chief Executive and the Senior Leadership Group, and assist with governance. 

• Provide assistance for recruitments.

• Lead on the onboarding and induction of new staff, assisting with payroll and arranging staff benefits. 

• Respond to general enquiries and provide general administration and ad hoc project support as required. 

Finance 

• Lead on the day to day book keeping to maintain accurate financial records.

• Raise invoices, tracking income and chasing payments from funders.

• Arrange payments of bills, processing expenses and being the primary contact with suppliers.

• Lead on the production of monthly management accounts and project reporting, end of project wash ups and assisting with annual accounts.

• Help to prepare financial reports for the trustee board and funders.

• Supporting the production and tracking of the organisational budget.

Leadership  

• Support SLG in the development and implementation of business planning, organisational strategy and a clear narrative for Centre for London.

• Support SLG to identify and lead change or improvement across the organisation. 

• Maintain a team and organisational culture that attracts and retains talent.

• Grow the Centre’s network of speakers, advisory group members, and supporters to ensure we meet or exceed our diversity targets. 

General responsibilities and duties  

• Undertake the duties of the job description in accordance with the operational policies of Centre for London, including but not limited to the diversity policy and code of conduct. 

• Maintain good working relations with Trustees, staff, volunteers and other stakeholders. 

• Present the organisation in an appropriate and professional manner to its stakeholders. 

• Contribute to the development and growth of the organisation through working in accordance with its wider objectives, corporate philosophy and values. 

• Assist at Centre for London events outside of normal working hours as necessary. 

• Undertake any other reasonable duties as may be required. 

Who we are looking for 

• A part or fully qualified accountant 
• Ideally some experience of working in a not for profit setting or similar industry 
• 3+ years work experience 
• An enthusiasm for Centre for London's mission and work 
• A collegiate attitude, and a willingness to get 'stuck in' to different aspects of our small team's work 

Centre for London

We are London's think tank. A voice for all London is, and all it could be. We’re fiercely independent and consistently influential. Our vision is a London that’s successful and sustainable. A global city that works for all Londoners.

Our activities 

· Research and evidence: we conduct robust, unbiased research and analysis, and collaborate with Londoners and stakeholders across all sectors, to generate new ideas and recommendations.

· Convening and collaborating: we bring together citizens, experts and decision makers from diverse standpoints to discuss complex issues in a safe space. We devise solutions and work out how to implement them.

· Awareness raising and advocacy: being an authoritative policy voice on London and promoting our research and ideas to those with the power to act on them – from the grassroots to London’s and the nation’s leaders – through briefings, publications, social media, press and events.

Message from our chair, Fiona Fletcher-Smith

‘Centre for London’s work is more important than ever, with the city facing many challenges – from the local right up to the global, from the housing crisis to the threats posed by climate change. Our work is crucial in bringing together decision makers, experts and opinion formers to come up with new solutions to these complex problems facing London.

We are seeking to grow our team as we get to grips with these huge public policy challenges. If you think you have what it takes to work in our dynamic organisation, then please do apply to be our new Finance and Operations Manager. You’d be supported by a fantastic team dedicated to making London a better place to live and work. And you’d have a diverse board of trustees backing you all the way.

If you are passionate about making London a better city for all Londoners, then this is the role for you.’

About our culture

We are a small charity with nine members of staff. Everyone is passionate about London and committed to making it a better city. We have a friendly, fun and collaborative team culture. We invest in our team to help them succeed; offering on the job support and opportunities for development of your skills, both formally through training (learning lunches, whole team and individual training) and informally through experience and shadowing. 

We celebrate London’s rich and diverse culture and we want our team to reflect the city we serve. We especially welcome applications from women, and people from minority ethnic and/or less advantaged backgrounds.

We’re a London Living Wage and an equal opportunities employer - an ethos which also informs our work. We make employment decisions by matching organisational needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Ours is a workplace where you can be yourself and achieve success based on merit.

We also know that there’s much more to life than work. Our flexible hours policy allows staff to make sure work fits around their personal lives. Benefits include 25 days holiday per year (plus extra days during office closure between Christmas and New Year), a contributory pension, cycle and savings schemes, childcare and eye care vouchers. All staff have access to an Employee Assistance Programme, and we have an organisational commitment to promoting good mental and physical health. Our support for working parents and those with caring responsibilities includes enhanced maternity pay (12 weeks at full pay), enhanced provision for supporting partners (three weeks leave at full pay), and we encourage shared parental leave. 

People who have worked with us for more than two years may also be able to take career breaks of up to six months, giving them time for personal or professional development, or to simply take an extended holiday.  

Operations and Data Manager
The Orchard Project
Two-year fixed term contract with possibility of extension or being made permanent
Salary £34,642 plus £4,000 London Weighting if applicable
Home-based/Hybrid with at least one day a month in the London office (currently Shoreditch) or with the option to be based in one of our other city locations in co-working spaces or fully remote
Part time 3 days/week (22.5hrs) with flexible working
Excellent benefits including 25 days annual leave pro-rata, Christmas closure, TOIL for additional work, personal training and development budget, employer pension contribution of 5%, £35 per month personal wellbeing budget, two wellbeing days per year, additional one week organisational shut down in June as part of commitment to work/life balance

Do you have a strong track record of effective and efficient operational management including database management, admin and IT? Are you highly organised and practical with a can-do attitude? If so, we would love to hear from you.

Charity People are delighted to be working with The Orchard Project, a small but mighty charity delivering real change for the environment, to recruit an Operations and Data Manager.

The Orchard Project's vision is for everyone in towns and cities across the UK to be within walking distance of a thriving, community-run orchard to transform people's lives and help nature to thrive.

Since 2009, The Orchard Project has brought over 640 orchards into the heart of urban communities, specifically in areas of high deprivation where there is limited access to nature. Local people are trained in the skills needed to care for orchards, ensuring they remain viable for generations to come. The charity has grown from a London-based project to become the country's national community orchard charity with hubs across England, Wales and Scotland, and a core staff team based in London and across the UK. As well as support for community groups, The Orchard Project run accredited training programmes in orchard management and forest gardening, and project work takes place in a range of settings including prisons, schools and in the diverse communities that we serve.

The new Operations and Data Manager will support staff with improved admin systems and data management and develop more sophisticated systems, such as the database and online processes, to enable The Orchard Project to operate more effectively and efficiently.

Key responsibilities

* Administrative and Organisational Support: Coordinate HR processes, manage contracts, handle enquiries, and support logistics for meetings and events. Provide general administrative assistance, including data entry and minute-taking.
* Salesforce and Data Management: Lead Salesforce CRM management, enhance workflows, and provide staff training. Maintain accurate data records, support fundraising, and develop systems for measuring and sharing impact.
* Systems and Tools Management: Manage Microsoft 365 for team collaboration, provide IT troubleshooting, and ensure efficient use of shared tools and resources.

The Operations and Data Manager will have previous experience of working in an administrative or similar role. The successful candidate will have strong working knowledge of Salesforce CRM and Microsoft 365 and a good working knowledge of IT and cloud-based systems. You will have experience of prioritising and managing a complex workload, as well as strong analytical and problem-solving skills and be highly organised and detailed orientated. You will have good communication skills to manage relationships with key internal stakeholders and able to coach and train others.

You will be an "all-rounder" with a can-do attitude and comfortable working in a remote organisation and willing to lead on all administration for a small charity. You will be able to work independently and flexibly to meet the day-to-day needs of the charity and also a strong team player. You will have a genuine passion for using IT systems to improve work life for colleagues.

How to apply

The application process is CV and Supporting Statement. If you would like to apply for this role or for an informal confidential, please apply via the link below with a copy of your CV or email Alice Wood at Charity People for the pack and full details on the application process. We will be in touch with candidates who apply over the holiday period w/c 6 January.

The deadline is 9am on Tuesday 21 January with interviews scheduled for Tuesday 4 February.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Due to the festive break, we’ll be starting to contact potential candidates from the 6th January.

Head of People and Operations

Location: Woods Mill with hybrid working options
Salary: £38,850
Contract Type: Permanent
Hours: 35 hours

Closing Date: 17th January 2025
Interview Date: 27th January 2025

Our client are passionate about championing nature and wild places in Sussex and inspiring people across their whole community to take action. They believe that a thriving organisation starts with diverse, motivated and engaged people. They want to create an environment where collaboration, and inclusion thrive, enabling them to deliver innovative solutions that make a difference.

They are in a critical decade for change to protect and restore nature with the help of more people taking action for wildlife. Now is the time for actions which match the scale and urgency of the challenges we are facing. Their new Strategic Plan was launched in April and sets out their vision and commitment to turning the tide for wildlife so that by 2030, nature in Sussex will be in recovery.

To encourage diversity and inclusivity within the environment sector, they particularly welcome applications from people who have an ethnically or geographically diverse background, who are non-graduates and/or are living in economically deprived areas. They welcome applications from people who do not yet meet all the criteria set out in the job description, but who have potential and are able to grow and develop into the role.

They work with their people to work flexibly and achieve a good work/life balance. They support hybrid working and have several office locations across Sussex, with a planned office move on the horizon in 2025, to a location close to public transport, with access to greenspace and which is accessible. Due to the nature of this role, being present in the office for some of the working week is important, and they are open to discussing at the interview stage what this looks like in practice.

The Role

This is a unique opportunity to help them shape their culture, processes and systems to ensure their values and aims are brought to life across the organisation. The role of Head of People & Operations, reporting to the Director of Finance & Operations, will enable them to deliver effective action for wildlife in Sussex by leading and overseeing the operational management of the People & Culture and Operations teams. Taking an approach which ensures a healthy, positive and high performing culture for the organisation, which is inclusive and sustainable, you will lead the strategy for People& Culture, as well as H&S and their supporting business functions. Your work will be at the heart of the organisation to foster an environment where people can grow and thrive.

The Person

They are seeking a qualified, dynamic and highly organised individual who will be responsible for the day to day running of a proactive and supportive People & Culture and Operations team, with an integral role in shaping and implementing improvements in line with their strategic goals.
They are looking for someone who is passionate about people, visible and highly organised, with inclusive communication skills that can build great relationships, both internal and external.

The successful candidate will be committed to fostering an empowered workforce through employee engagement initiatives and creating an inclusive and dynamic work environment that attracts, develops and retains diverse talent.

Benefits

• 25 days holiday plus 7 bank holidays each year (pro-rated for part time staff)
• Pension – company contribution from 6% and employee contribution of 3%
• Life Assurance - Pension Scheme Members 2 x Salary, Non-Pension Scheme Members 1 x Salary
• 2 days paid leave for volunteering each year
• Flexible working policy
• Enhanced Sick Pay
• EAP
• Employee discounts

For more detailed information see what they offer page in the Recruitment Pack.

They would just like to make you aware that Organisation is in the process of relocating to new offices nearer to public transport. The proposed locations are Falmer, Shoreham and Burgess Hill, although a final decision has yet to be made. The move will take place around the financial year end in March 2025.

They will be reviewing applications on a rolling basis and may close the vacancy early so please get you application in as soon as possible.

You may also have experience in the following: HR Advisor, Human Resources Advisor, People Advisor, People Manager, Recruitment, HR Officer, HR Business Partner, People Business Partner, Human Resources Officer, Talent Acquisition, Human Resources Executive, HR Generalist, Human Resources Generalist, Human Resources, Head of HR, People Operations, HR Manager, HR Director etc

REF-218 551

Job overview

Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.

Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.

Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.

Main duties of the job

As our new Charity Impact Manager, you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.

As our lead on grant-making and impact reporting, you will work closely with the Associate Director of RUHX, Head of Operations, Head of Development, and colleagues across the RUH to further develop our internal grant-making scheme and impact reporting. From multi-million pound surgical robots to providing starter packs for children diagnosed with type 1 diabetes, you will work on projects that make an extraordinary difference to our patients, our staff and our community. 

You will need experience in charity grant-making and impact reporting. We will help you grow your career in the charity sector while you are part of an ambitious and fun team that goes further to give every patient the extra extraordinary care they deserve.

Closing date: 20/01/2025 23:59

Salary: circa £75,000 per annum + generous benefits 

Contract: Full time, permanent

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 16 January 2025

Interviews: week commencing 27 January 2025 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

Leading the people function, you will be the HR expert bringing good practice and leading on people related projects for the organisation. You will bring your generalist experience to bear in leading all strategic and operational management of the HR function’s contribution to an excellent organisation. As a member of the Senior Management Team (SMT) you will be the key advisor and business partner to both the executive leadership team and the SMT.

You will bring excellent people management skills to manage the function in delivering core activities in a dynamic and changing environment and be adept at steering the organisation through a period of change. You will be a collaborator, used to leading with compassion and working collaboratively across the organisation whilst delivering transformational and sustainable change.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team. 

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

Do you love supporting people and organisations to do their best work? We should talk…

As our new Head of Operations and People you’ll be developing and implementing policies and processes to support the staff team and help foster a smooth running, collaborative and anti-oppressive organisation. 

You’ll be responsible for all aspects of the employee lifecycle, from inclusive recruitment, learning and development, retention and reward. You will lead on developing HR policies and will play a key role in supporting line managers to implement them. You will really care about how people experience Possible as a workplace and will be keen to improve it.

As the organisation lead for our anti-oppression work you will develop and deliver the anti-oppression strategy in collaboration with the wide team, embedding anti-oppression and inclusive practices into our internal and external work.

You will take an operational lead for the organisation, assuming a bird’s-eye view over all of our activities, our physical and virtual office and our systems. You will develop and improve our practice on health and safety, safeguarding and data protection.

You’ll work in a small operations team, managing our Office Administrator, and will have the opportunity to interact with all areas of Possible’s work as a key member of our Senior Management Team. 

About Possible

Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands. We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.

Commitment to anti-oppression

We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.

We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.

Interested?

Read the full job application pack on our website, and upload your CV and question responses.

Deadline: 8.00am 6th January 2025

Operations Administrator 

Job titleOperations Administrator PurposeTo support the Operations, IT, HR and Security Management functions of the organisationResponsible toAssociate Director, Finance and Operations Responsible forN/A Working withAssociate Director, Finance and Operations, HR and other RedR UK Programmes staff, colleagues in other departments and stakeholders as necessary.
LocationLondon, UK, Hybrid with at least 2 days from officePostFull timePeriodPermanent, opportunities for career progression Grade1.1SalaryGBP 25,937

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

ABOUT THIS ROLE 

We are looking for a passionate and self-motivated individual to join our Operations Team. In this role, you will report directly to the Associate Director of Finance & Operations and contribute to the efficient oversight of our operational and administrative functions on a daily basis. Demonstrating exceptional time management and organisational capabilities, you will exhibit the capacity to produce high-quality work, even in demanding situations. Your attention to detail will be paramount, allowing you to navigate multiple priorities successfully while fostering clear communication within the team. 

JOB DESCRIPTION 

MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES: 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

PERSON SPECIFICATION 

ESSENTIAL 

• Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines with attention to detail to the highest quality and within deadlines, and track information and progress.  

• Prioritisation & Deadline Management: Proficiently prioritising tasks and managing deadlines to ensure timely completion of assigned responsibilities. 

• Use of technology – familiarity with Microsoft Office package, especially SharePoint, Teams, Word, Excel and Power Point;

• Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.   

• Team player – Experience of working successfully within a team environment and of building relationships with various teams. 

• Communication – Good interpersonal communication skills and self-awareness, able to communicate with colleagues and other stakeholders from diverse cultural backgrounds. Excellent writing skills. 

• Attention to Detail- Exceptional attention to detail encompassing meticulous oversight of documentation, compliance, and resource management to ensure operational precision, efficiency, and proactive problem-solving. 

DESIRABLE 

• Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.

• Analytical Skills – Analytical skills with the ability to accurately record and extract data. 

• Knowledge of Salesforce or similar CRM systems, knowledge of MS Planner or similar project management systems; 

• Experience in event planning and management. 

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (10th January 2025).

About the opportunity: 

 The Operations Officer is integral to the smooth functioning of Action Tutoring’s daily operations, providing essential logistical and administrative support while serving as the initial point of contact for external stakeholders. The Operations Officer plays a key role within the Operations team by managing inquiries received via the Action Tutoring phone line and inbox and supporting the broader organisation by overseeing logistical arrangements with the Operations Manager. This includes travel and accommodation logistics, diary management, event support, resource management and office space coordination. The role involves collaborating with others, including working closely with IT service providers to ensure seamless service delivery and with the HR team to complete administrative processes for new starters and leavers. Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.

Key information: 

Reports to: Operations Manager

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. 

Closing date: Wednesday 8th January 2025

Interviews: Thursday 16th January 2025 

Start date Ideally February 2025. but we’re happy to wait for the right person.

Place of work: This role is based in London and requires attendance at the office every Monday for a mandatory office day, as well as typically one additional day each week for office-based activities. Our London o

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Can you provide an example of how you have successfully organised a logistical task that required attention to detail. What steps did you take to ensure accuracy, and what was the outcome? 

2. Please share your experience of using your verbal and written communication skills to handle enquiries from different stakeholders. How did you ensure a positive outcome? Please provide clear examples.

3. Provide an example of how you have managed competing priorities and multiple tasks in a previous role. How did you handle the situation and what was the outcome?

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please make sure to fill out and submit the application form so that we can consider you for the role.

Operations and Finance Coordinator
Location: Remote (with London/UK-based in-person meetings)
Salary: £29,000 per annum
Contract: Full-time, 12 months fixed-term (with the potential to become permanent)

Do you thrive in a fast-paced, mission-driven environment? Are you ready to help shape the future of a global charity supporting health, financial stability, youth success, and community resilience?

At United Way UK, we're looking for a skilled and adaptable Operations / Finance Coordinator to join our small but dynamic team. Reporting to the CEO, you’ll manage financial processes, support HR functions, and coordinate operational and programme activities.

What you’ll do:

• Support financial administration, including budgets and reporting.
• Coordinate HR processes like recruitment and onboarding, working with our outsourced team.
• Provide administrative support for programme delivery and fundraising.

What we’re looking for:

• Strong organisational and multitasking skills.
• Flexibility and resilience under pressure.
• Experience and accuracy in finance or operations (charity sector a plus).

What we offer:

• A supportive, collaborative culture.
• A chance to grow your skills while making a real difference.
• The opportunity to work within a globally recognised organisation.

Applications will be reviewed on a rolling basis – apply early as we may close applications once the role is filled.

Apply by submitting your CV and cover letter via the link on Charity Job.

Diversity & Inclusion: We celebrate diversity and are committed to creating an inclusive environment for all.

Are you an experienced People leader passionate about driving an organisation forward as an employer of choice? UK Youth is looking for an seasoned Assistant Director of People to co-lead our progressive People strategy and deliver operational excellence that enables our whole team at UK Youth to thrive.

Purpose of the Role

The Interim Assistant Director of People will lead the transformation of the People function and support the COO in overseeing HR operations across the People life cycle. Ensuring compliance with employment laws, strengthening performance and ensuring the delivery of efficient and impactful HR practices. This role will drive strategic and operational improvements, coordinate daily operations, collaborate with departments across the organisation to enhance the People experience, implement a clear action plan to address priorities, and optimise HR systems to enhance data-driven decision-making. Acting as a key advisor to senior leaders and the Board, the postholder will develop the People team while aligning the People function with our strategic goals.

About You

• Demonstrated success in a Head of People/People Experience, Assistant People Director or a Senior HR leadership role, balancing strategic oversight with operational delivery.

• Strong people management experience, including coaching, mentoring, developing and inspiring teams.

• Experience creating high-performing and leading teams through transformation and rebuilding trust.

• Proven expertise in HR systems optimisation, data management, and delivery of key people metrics and reports to support decision-making.

• A track record of advising SLTs and Boards on HR strategy, organisational development, and people priorities.

• CIPD qualification or equivalent HR expertise.

Key Responsibilities

• Develop and implement the current streamlined People plan and create objectives that align with organisational priorities and goals.

• Act as a trusted advisor to the Senior Leadership Team (SLT) and Board, providing high-level HR insights and solutions.

• Co-lead the development of the 2025/26 People Plan in partnership with the COO and Senior leadership.

• Lead, coach, and develop the People team (3 members), fostering a culture of trust, accountability, and high performance.

• Ensure clarity of roles, professional growth opportunities, and effective team dynamics.

• Overhaul the Moorepay Natural HR (NHR) system to create workflows, streamline people processes, improve data accuracy, and reporting capabilities.

• Establish key People metrics and analytics to inform decision-making and enhance organisational effectiveness.

• Redesign core HR processes and policies to ensure compliance, user-friendliness, and consistency.

• Address capability gaps in the People team and embed a proactive, service-oriented approach.

• Support managers in resolving complex employee relations issues, building their capabilities in handling HR matters effectively.

• Collaborate with SLT to enhance organisational culture and embed UK Youth’s values into day-to-day operations.

• Lead change management and transformation initiatives to improve employee engagement, retention and job satisfaction.

• Develop and deliver learning and development programmes across the organisation that focus on enhancing soft, technical and leadership skills.

• Develop internal communication frameworks and staff recognition programmes to foster alignment and motivation.

• Champion the organisation’s EDI agenda, ensuring alignment with strategic goals and meaningful progress.

• Use data and evidence to implement impactful EDI initiatives, fostering inclusivity at all levels.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth? 

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

Ready to Make a Difference? 

If you’re a forward-thinking HR leader committed to social impact, we’d love to hear from you! 

UK Youth are offering an initial 6-month fixed term contract for this position, with the potential of extension/permanent contract.

How to apply

If you would like to be considered for this fantastic opportunity, please check out our website for more information and the job description. Please complete an application via our completely anonymised recruitment system (provided by Applied)

• Closing date for applications will be 11:59pm, Friday 3rd January 2025

• Interviews are due to take place Thursday 9th January 2025

• Successful candidates must be available to start w/c 13th January 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

We are delighted to be working in partnership with Vineyard Community, a Christian charity in Richmond that is committed to helping people through tough times and giving them the chance to thrive. Whether someone’s facing homelessness, food poverty, escaping abuse, or battling mental health challenges, Vineyard Community is there with care and support. In our busy world, it’s easy to miss those struggling around us, but at Vineyard Community, they take the time to listen, connect, and see the person behind the story. By offering kindness and hope, they’re helping people rebuild their dreams and find a brighter future. Together, they are inspiring change and restoring hope.

Vineyard Community is seeking a Business Manager, this is a brand new role. As the Business Manager you’ll play a key role in strengthening the charity’s operations and ensuring its financial resources, people, systems are aligned to achieve the Five-Year Strategic Plan. You will work closely with the CEO, ensuring smooth administration and background operations while stepping in during the CEO’s absence. From drafting the Annual Income and Expenditure Budget to overseeing Monthly Management Accounts, you’ll ensure the charity’s financial health. You’ll also maintain legal compliance in employment practices and ensure IT systems support operational needs. With your leadership and skills, you’ll help Vineyard Community stay efficient and focused that will enable more lives to be transformed.

The successful candidate must be able to demonstrate:

• Experience in operational delivery in central operation functions
• Experience of financial planning, managing budgets and producing financial reports for senior stakeholders
• Experience of managing HR issues and a working knowledge of HR best practice and legislation
• Excellent relational skills, able to lead, enthuse and inspire other colleagues

This is a wonderful opportunity for a Christian to join a charity that’s seeks to follow the example set by Jesus. You’ll be a part of a passionate caring team, committed to supporting those in crisis, offering hope, and making a lasting, positive impact.

For an informal and confidential discussion about the role, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Contract & Hours: Permanent. Full time 37.5 hrs or Part time (min 30 hrs pw)

Location: Hybrid/Richmond (on-site min 2 days pw)

Closing date for applications: Wednesday 15th January 2025 

Charisma vetting interviews must be completed by close of play on 21st January 2025

Interviews with Vineyard Community: Week commencing 3rd February 2025

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisation