Hr Jobs in London

Our Human Resources Manager is a senior role working closely with the Head of Finance and Internal Operations, the Chief Executive and the Human Resources Strategic Projects Lead in the delivery of a professional, progressive and proactive Human Resources function, working in line with our values. You will have the opportunity to shape our approach to this important function, will work with brilliant and friendly colleagues and will go home every day knowing you have made a difference.

You will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. You will manage a busy caseload, advising on performance, absence and sickness management, recruitment and retention in line with employment law, our policies and good HR practice, as well as ensuring good HR administration throughout the employment life-cycle. You will provide informal advice, coaching and mentoring to managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions/workshops and briefings. You’ll meet regularly with managers to develop a thorough understanding of their needs, and help them to identify and resolve emergent issues before they become more serious. You will also be responsible for more strategic matters such as development of employment policies, procedures and practices, our learning and development offer and management of our payroll.

We are looking for an experienced HR generalist with good knowledge of employment law and HR good-practice and some knowledge of payroll. As part of a small team, we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You will be able to work flexibly, independently and ​​have a willingness to take on new challenges and lead in your area of expertise. We are looking for ​​an individual with strong organisational and administration skills, who can comfortably balance operational day-to-day tasks alongside the provision of insight and expertise into long term projects and initiatives. Empathy and an understanding of the importance of process are important characteristics.

HR & Office Administrator

Hours: Part-time, 21 hours a week

Salary: £35,418 - £39,146 (pro rata)

Contract: Permanent

Location: London (with hybrid working options)

 Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the HR & Office Administrator job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Friday 17th January 2025

Interview will be held on: Week beginning 27th January 2025

The HR Officer will play a pivotal role in ensuring the smooth delivery of all people services at TASO, helping to make our organisation an outstanding place to work. This role supports projects, activities, and administration across the full employee life cycle at TASO—from attraction and recruitment to development and retention.

This newly created role reflects the ongoing growth of our organisation and offers the opportunity to make a real impact on our processes, systems, and culture. You will report to our Chief Operating Officer, who will work closely with you to identify needs, set strategic direction, shape policy, and serve as a first point of escalation for any complex issues.

The HR Officer role is an exceptional opportunity for the right candidate to achieve real impact in a growing organisation. Besides coordinating our HR projects and programmes, you will have a chance to work in a small and friendly team of people who are genuinely committed to the charity’s mission. Other benefits include: 

Why work for TASO?

• Annual Holiday – 27 days per year, plus public/bank holidays and a day off for your birthday. 
• Pension Scheme – TASO will contribute 8% to your pension.
• Flexible working – We are committed to flexible working where possible, with core hours of 10:00 – 16:00. 
• Hybrid working – Currently, a two-day requirement to work from our London office. 
• Team days – Regular team days in the office and team building days.
• Training and Development – Systematic performance reviews, personalised learning and development objectives and access to a training and development fund plus team training days. 
• Volunteering – One day a year off to volunteer for an organisation of your choice. 
• Wellbeing – Free Employee assistance programme which offers webinars, courses and counselling sessions. A yearly personal wellbeing budget.
• Sick Pay Scheme – 3 months full pay and 3 months half pay after probation has been passed. 
• Staff Discounts – Discounts are available via Perks At Work from a wide range of retailers for shopping, dining, experiences, car maintenance, study, etc.

Initial terms and conditions of appointment

• £21,830 per annum (£36,383 FT equivalent) 
• Location: Central London. This post will be hybrid with the expectation that the post holder will be in the office one day a week in addition to attending the monthly all staff day. 
• Candidates must have the right to work in the UK.
• Permanent. Part-time (3 days a week / 21 hours per week). Can be worked flexibly (eg, in half days).

I am urgently seeking an Interim HR Manager for an initial 6 to 9 month contract with a renowned arts organisation based in Central London. This role will pay an FTE salary of circa £60,000 per year with a minimum of 3 days per week in the office as part of hybrid working. Ideally, you will be able to work 5 days per week, but they will consider 4 days per week for candidates with the experience they are looking for.

You will be an experienced HR generalist with strong core HR as well as good experience of managing recruitment and supporting an organisation whilst they implement a new HR / Payroll platform. This role requires candidates to have experience of working with Trade Unions / in a unionised environment. You will help to ensure that the organisation understands that the new system implementation is part of a business-wide cultural change and that it will have a positive impact.

If you are an experienced generalist HR Manager with the required skills from within a unionised organisation and you can be available at short notice to start in January 2025, please submit your up to date CV and contact details as soon as possible.

£37,938 - £40,476 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Permanent, Full Time 

37 hours per week, 52 weeks per year 

Starting from February 2025 or negotiable

Location: Hybrid - remote working 2 days and office based 3 days at 1 Edcity Walk, Edcity, London W12 7TF

Do you want to make a real difference in education?

We are Lift Schools, a network of schools with a clear mission: to provide an excellent education to every child - in every classroom, every day. We are looking for an enthusiastic and experienced Regional HR Advisor to join our team and help us achieve this.

You’ll be someone who can:

• Provide proactive and customer-focused HR advisory support to our academies in the London and South region
• Lead on HR casework including disciplinary, grievance, performance management and absence management.
  Build strong relationships with school leaders and colleagues
• Offer expert advice and guidance on employment legislation, best practice, and Lift Schools’ policies
• Analyse HR data and contribute to reports for the regional team and school leaders
• Contribute to a busy team, supporting the continuous improvement of HR processes and systems

You’ll be someone who has:

• Significant, proven HR advisory experience
• A CIPD qualification or equivalent experience
• Excellent communication and interpersonal skills
• The ability to work independently and as part of a team
• A passion for education and a commitment to our vision and values

If you are a highly motivated HR professional who is looking for a challenging and rewarding role, we encourage you to apply.

Closing date : 12th January 2025

Interviews : week commencing 20th January 2025

Who is Lift Schools?

We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.  As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity.  Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

I am urgently seeking an Interim HR Systems Implementation Project Manager for a renowned arts organisation based in Central London. This will be a full time role for a period of 9 to 12 months at a salary of circa £80,000 per year and you will be required to be in the office a minimum of 3 days per week.

The ideal candidate will be available to start in January 2025 and have experience of : -

- Leading deployment of a new HR / Payroll system

- Managing subject matter experts

- Leading a multifunctional team to success

- Being focused on driving results and demanding progress

- Being adept at engaging stake holders

You will be a strong leader and HRIS implementation project manager who will get results, stress-test assumptions, ensure suppliers are keeping to the agreed schedule and ensure that the internal stakeholders are more action-oriented and also fully up to date with their project objectives.

If you have the relevant experience, please submit your up to date CV and contact details as soon as possible.

We are actively recruiting for a permanent HR Advisor, to join an education organisation based in South West London. In this role you will be part of the well established HR Advice team who provide advice, guidance and assistance on HR policies, procedures, and legislation across the HR lifecycle. The aim of the team is to develop strong employee engagement through good management practices.

Your role will be to provide robust HR advice to managers, articulating the risks and benefits. You will also be responsible for managing casework from informal stages and investigations through to hearing and co-ordinating employee relations issues. Existing experience across the HR lifecycle will be essential, with a particular strength and experience in advising on policies and procedures, and managing employee relations case work such as disciplinaries, grievances, sickness absence and performance management.

You will need a sound working knowledge of employment law with the professional credibility to advise and coach managers with a strong customer service focus to provide a proactive and pragmatic professional advisory service to a variety of stakeholders.

If you are interested to join a friendly, professional team with lots of opportunity for career development and growth, please get in touch ASAP.

Hybrid working arrangements available.

Are you an experienced HR Advisor who is passionate about finding a cure and research into life changing illnesses?

Do you enjoy working in a varied role supporting in the effective and timely services of the HR team?

Job title: HR Advisor

Contract type: Temporary

Duration: 2 -3 months (possible extension)

Location: A short walk from Finsbury Park Station

Hybrid working: 2 days in office, 3 at home

Pay: £17 - £19.23 an hour + holiday pay

Working as part of a wider HR team of 3 people you will be responsible for supporting the HR team in delivering an effective and timely service.

Your day to day duties will include;

• Looking after the HR inbox
• First point of contact for all queries
• Advising managers on ER and policy queries
• Looking after end to end employee life cycle
• Completing the onboarding of staff, including issuing offer letters, and completing onboarding checks and DBS checks
• Updating personal files on iTrent
• Update payroll changes

The skills you will bring to this very busy and diverse role will include;

• Knowledge and experience in similar role
• Working knowledge of HR system such as iTrent
• Good understanding of HR policy's and compliance
• Ability to effectively communicate with various stakeholders

If you are an immediately HR Advisor who is looking to start a new role in January 2025, and want to apply for the position of HR Advisor through TPP Recruitment by sending your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

Role Purpose

Betknowmore UK has seen substantial growth over the past couple of years, and as our team continues to grow, we are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Head of Operations facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous. Betknowmore UK will invest in the candidate’s professional and personal development, including pathways for career progression within the charity.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Qualifications or Relevant Experience

• Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

Essential Aptitude

• Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of Betknowmore UK.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification.

To apply

To apply

Please submit your CV and a cover letter detailing your relevant experience

Please submit your CV and a cover letter detailing your relevant experience

HR ADVISOR

Location: London/Hybrid
Contract Type: Permanent
Hours: Full time, 40 hours
Salary: £49,000 – £54,000 (full-time base)

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them

Would you like to contribute to something meaningful and work with us on our mission? This is your chance. We are looking for dedicated people to enrich our team.

Your contribution will be STAFF ADMINISTRATION for all UK employments:

• Being responsible for the staff administration of UK employments throughout the entire employee’s life cycle, aligning with the global HR Business Partner for any international positions
• Administrating all HR aspects of compensation and benefits to employees (salaries, allowances, bonuses, etc.), and ensuring that all legal requirements on filing, data management and data protection are met
• Co-ordinating with Finance & Operation colleagues to ensure accurate completion of monthly payroll and pension submissions. This will include providing a monthly schedule of any staff changes for payroll and pension administration purposes
• Supporting the onboarding of international positions in the UK
• Working closely with the global HR centers of expertise to ensure that global policies and processes are successfully adjusted to UK requirements (legally and culturally), taking care of the local customization of templates, policies, tools or forms
• Maintaining all HR systems for the UK and being able to provide accurate data and reports at any time when requested
• Maintaining the UK staff handbook and ensuring UK HR policies are kept up to date and relevant with current legislation and best practice
• Co-ordinating office activities such as Team Away days and learning seminars
• Researching and staying up to date with local trends, benchmarks and any legal regulations related to employments in order to strengthen the role for FOUR PAWS as employer

ADVISING for local employments:

Serving as advisor and primary point of contact for local employees and line managers in the UK country organization: Topics will include;

• First point of contact and lead on UK employment law & best practice advice;
• Recruitment, selection & onboarding including salary consideration;
• Performance management and appraisal support;
• Employee relations topics including discipline, grievance management, flexible working arrangements and more
Ensuring continuity in the local HR function by optimizing day-day functionality.

HR BUSINESS Partnering

• Leading recruiting activities for local UK employments including partnering with international talent management teams
• Contribute to UK Senior Management teamwork and attend meetings as needed by the Head of Finance & Operation and Director UK
• Representing the UK HR function within the international HR community at FOUR PAWS. Ad-hoc project work with international stakeholders will be a key feature of the position
• Identifying an organizational training plan and supporting with its implementation in order to enhance the performance of FOUR PAWS UK employees
• Coaching and developing the local UK leadership team in HR related issues to ensure they have the appropriate skills and knowledge to drive the organization forward
• Complying with local organizational requirements for quality management, health & safety, legal, environmental policies and general duty of care.
• Representing the local HR approach when collaborating with other departments
• Attending regular team calls or meetings both locally and internationally.

Essential:

• CIPD level 5 qualified or relevant comparable experience
• Experience in HR responsibilities in a similarly senior role
• Understanding of working with international stakeholders within complex organisational structures
• Experience and knowledge of UK employment law and management
• Experience of leading on and delivering HR projects
• Ability to adopt an agile approach to project management
• Excellent written and verbal communication skills
• Excellent interpersonal skills, being supportive and collaborative within the team.
• Excellent organisational skills, flexible and ability to prioritise
• High degree of honesty and confidentiality
• Excellent understanding of Microsoft Office, particularly Outlook, Teams, PowerPoint, Word and Excel

Desirable:

• Experience of working within the not-for-profit environment
• Experience/understanding of working in the animal welfare and international sectors
• Experience working with complex organisational structures

Our offer includes

• Flexible working times with the option of partial remote work
• Workplace health and wellbeing initiatives
• PAWSdays: extra days off at the end of the year on top of your annual leave
• The yearly gross salary range for this position is £49,000 – £54,000 (full-time base) according to our internal compensation scheme.

Join our passionate team to make a difference for animals.

Apply with your CV in English and cover letter today (including your answer to the following points: why would you like to work at FOUR PAWS, what do you find the most important skills in managing an employee relations issue, and how do you imagine supporting managers who are not confident about their HR approach)

Application deadline: 16th January 2025 (in-person interviews planned for the 30th January 2025)

Please contact us if you require assistance applying to this position.

Please note that in compliance with applicable laws and regulations, having a valid work permit for the respective country or being eligible to obtain one is a requirement for this position prior to commencing employment.

You may also have experience in the following: HR Advisor, Human Resources Advisor, HR Administrator, Human Resources Administrator, HR Assistant, Human Resources, etc
REF-218 688

I am excited to be working with an amazing global charity in search of an interim HR & Operations Officer. This is a full-time, London based hybrid (2 days a week in office) role for around 2 months, with an opportunity to apply for the permanent role. As the HR & Operations Officer you will join a dynamic global team supporting HR, office management, and operations. This diverse role focuses on UK and Germany operations, with responsibilities in recruitment, onboarding, compliance, office management, and travel coordination.

Key Responsibilities:
HR Support: Provide advice on HR systems, processes, IT, and travel.
Recruitment & Onboarding: Manage job postings, candidate screening, diversity monitoring, and onboarding processes.
Compliance & Governance: Maintain policy registers, payroll preparation, and staff training records.
Office Management: Oversee UK office resources, hot-desking, health & safety compliance, and logistics for events.
Systems & ICT: Administer HR systems, support ICT troubleshooting, and manage office IT resources.
Travel Coordination: Organise transportation, accommodation, and visas for UK staff and visiting team members.

Ideal Candidate:
Strong organisational and communication skills.
Experience in HR or office administration.
Comfortable working with diverse teams across multiple locations.

If you are available from mid-January and would like to be a key part of shaping People, Capability, and Culture across this global team, please apply now, I would love to have a conversation with you!

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

This is a senior role within the Global Support Office HR team. It reports to the Global Director of People and Culture and has oversight and line management responsibility of the recruitment, the HR operations and the organisational transformation functions. The Global Support Office comprises approximately 280 employees based across a number of different locations internationally and in the UK.

The recruitment function is responsible for the recruitment, selection, onboarding and contract negotiation of all MSI Global Support Office (GSO) employees who may be based either in the UK with a UK contract or in an MSI country programme with a local contract but with GSO responsibilities.

The HR Operations function shares responsibility with recruitment for contracting and is responsible for pay and benefits; workforce planning and change management; employee performance management and grievance and conflict resolution.

The Transformation function is responsible for MSI’s Employee Value Proposition strategy, our Diversity, Equality and Inclusion strategy, our employee engagement and other initiatives contributing to the development of our inclusive people focused approach.

The Associate Director of HR Operations will directly line manage an International Recruitment Manager, an International HR Operations Manager, an International HR Operations and Recruitment Manager

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Excellent communication and people management skills that translate across multicultural environments
• Ability to support, advise and manage senior stakeholders across a multi-cultural environment: ability to balance provision of excellent internal departmental support and management of stakeholder expectations
• Ability to provide objective and evidence based analysis and advice; analytical and engaged by problem solving at a strategic and operational level.
• Ability to create and work within transparent, equitable and inclusive approaches.
• Self-directed, effective at prioritizing, completing and finishing.
• Commercial acumen and a general interest in business operations; financial acumen to be able to ensure pay and reward calculations are accurate and using correct formulas and to be able to manage a sub-departmental budget in Excel.
• Ability to evaluate jobs to assess their positioning on a competency framework and salary scale.
• Ability to work with ambiguity.
• English fluency essential; ideally, but not essential, French language skills.

To perform this role, you’ll need the following experience:

• Previous experience at business partner level in a large organization with a multi-country footprint;
• Excellent working knowledge of UK legislation in relation to UK employment, plus a broader knowledge of employment legislation outside the UK.
• Experience of HR management through the employee lifecycle including performance management, management of disputes and grievances and ideally tribunal and labour court experience.
• Line management experience and ideally team management experience of a HR function.
• Excellent experience of managing pay and reward in multinational environments.
• Significant experience in providing support and technical advice to stakeholders on workforce planning, change management and restructuring and redundancy processes.
• Experience of contracting employees based in international locations where they are either employed by the headquarter UK based organisation or employed by a local entity, whether this is a business partner organisation or an employer of record, with a demonstrable understanding of the differences and complexities of labour and likely tax requirements and right to work;
• Experience of recruitment of junior and senior level positions in both UK and international labour markets;

Formal education/qualification

• Educated to degree standard or equivalent in a business relevant degree
• CIPD qualified
• Job evaluation methodology trained.

Please view the job framework on our website.

Location: London (2 office days per week)

Full-time: 35 hours a week, Monday to Friday.

Contract type: 14 month FTC (Maternity cover).

Salary: £55,200 – £71,550 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 11

Closing date: 14th January 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Digital Change Manager - HR Automation Project 

Salary: Up to £35,000  

Location: Newark - Home based with occasional travel to Newark office / UK  

Full time: 35 hours per week (Mon-Fri)  

Permanent  

Closing date for applications: 22nd January 2025  

First interview: 4th February 2025  

Second interview: 11th February 2025 

About Us 

The Wildlife Trusts are a federation of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have over 940,000 members, 32,500 volunteers and 3,400 staff across the UK. 

From precious peatlands and wildflower meadows to Britain’s lost rainforests, Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. We’ve re-wiggled rivers, brought back beavers to the UK and helped thousands of communities take matters into their own hands to bring back nature on their doorsteps. Collectively we manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we campaign for wildlife and wild places under threat, and we help people access nature. 

But we’re not standing still. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We have an ambitious new strategy to address this, setting out our bold vision of nature in recovery with many more people taking action for wildlife. 

About You 

This is a critical role for driving change, ensuring the successful adoption of new systems, and embedding improved ways of working. You are an experienced digital /IT change management professional with a proven ability to lead service delivery optimisation and system adoption projects. You thrive in collaborative environments and excel at managing diverse stakeholders. Your expertise in managing change ensures you can deliver seamless transitions while supporting staff to embrace new processes and tools. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. 

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. 

About Us

My Black Dog is an online peer to peer charity that supports people who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Community and People Manager with a background in HR, administration and people supervision and support.

Position Overview

As a people professional, you will develop initiatives across the charity’s volunteer base to ensure a positive and educational programme for volunteer development. You will provide organised and effective onboarding and training processes to engage and retain volunteers, and volunteer leaders and mentors, ensuring they thrive at My Black Dog. You will organise initiatives and volunteer events that foster positive volunteer engagement nationwide. All Volunteers at My Black Dog have lived experience of mental health challenges. Ensuring the wellbeing of volunteers as they deliver our web-chat service to Guests, is an important part of this role. You will work with volunteers on both a collective and individual basis to ensure they feel supported.

 Who are we looking for? 

We are seeking a motivated, experienced and enthusiastic individual who is looking to develop their HR career. You will be a people person, committed to delivering excellent customer service for our guests and be able to work and communicate well with different individuals and internal teams.

You will work collaboratively with the CEO and COO to ensure an excellent, nurturing environment for volunteers and assisting the SMT with general administrative duties.

Responsibilities:

• To be primary contact for all volunteers, providing support and assistance, dealing with all enquiries from start to successful completion, escalating when necessary.
• To manage the process of volunteer recruitment using the charity’s database to manage the volunteer pipeline, from application, to selection and training and retention.
• Develop My Black Dog’s understanding of trauma-informed practice through briefings, training & support to volunteers
• To support volunteer leaders and mentors with training, guidance and structure for their roles through meetings, feedback and group sessions. 
• To implement a high-quality volunteer training programme for regular volunteer roles, including: organisation of a training schedule, facilitation of training and reviewing training processes and facilitation
• To deliver guidance and training to support volunteers
• To manage volunteer and guest enquiries and feedback.
• Ensure volunteers have access to adequate support services and resources during their volunteering.
• Drop into shifts to remain present and interact with volunteers.
• Provide debriefing for all volunteers outside of their shift hours.
• Facilitating regular feedback from volunteers

Administration:

• To support CEO and COO with administration both in relation to the management of volunteers within the organisation and for the Charity’s general administration
• Manage all volunteer paperwork and records
• Arrange staff and volunteer DBS checks
• Arrange meetings and co-ordinate diaries for the Senior Management Team
• Manage all correspondence to volunteers

Qualifications & Experience

• Proven HR knowledge and expertise
• An understanding of, and positive attitude towards, mental and physical health; community and social inclusion; and a strength and assets-based approach to engaging participants
• Confident communication with people at all levels, with a style that is clear, engaging, supportive and collaborative whilst at times of challenge can hold your own.

Required experience

• 3+ years’ experience in a HR role
• Experience in providing psychological safety in a work culture 

Preferred experience

• CIPD qualified

Skills

• Experience in applying a pragmatic approach to providing HR risk-based solutions to difficult issues that arise within challenging situations
• Good analytical and problem-solving skills
• Emotional resilience when dealing with challenging issues