Housing support worker jobs

We reserve the right to close the post early if sufficient applications are received.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

• To provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes; strengthen personal resilience and reduce health inequalities by addressing the wider determinants of health such as debt, poor housing, physical inactivity and low understanding of the health condition. 

• To take a holistic approach, based on the person’s priorities and the wider determinants of health to co-produce a Personal Action Plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. 

• To encourage the patient to carry out the goals set in the Plan, and to work with the Scheme volunteers to ensure the participants get any extra support they require to achieve their goals.

The role will require you to manage your own caseload in accordance with the needs and priorities of clients.

The successful candidates will be able to demonstrate the ability to be a good listener, have time for people and be committed to supporting local communities to care for each other and reduce health inequalities. You should have experience of working positively with people facing complex social and emotional challenges in either a paid or voluntary capacity; inspiring trust, building confidence and motivating. You will have great interpersonal skills; be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors. 

Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability, provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.

Interview date: Thursday 15th May

Interview location: Birkenhead or Wallasey, Wirral - in person

This post is currently funded until March 2026

Young People Support Worker

This is an exciting opportunity for a Young People Support Worker to join Depaul UK to help us to develop our Step Forward (Floating Support) services in Cheshire West and Chester.

Position: Part-Time Young People Support Worker (Outreach) 

Location: Cheshire West and Chester (Borough wide but working from our Chester or Winsford bases)

Contract: Part time, Permanent

Hours: 18.75 hours a week

Salary: £12,068 (ProRata) PA Plus Pension and Other Benefits, FTE £24,136 

Closing Date:  27th April, 2025

About the Role

Our Step Forward (Floating Support) service in Cheshire West and Chester provides tailored support to young people aged 15-19, helping them develop the skills and confidence to sustain their own tenancy and thrive in their community.

As a Young People Support Worker, you will build positive, trusting relationships with young people, working alongside social workers, leaving care teams, and local support agencies. You will create personalised support plans that focus on independent living skills, education, and emotional well-being.

Support will take place in young people’s accommodation and out in the community, helping them to build resilience, access opportunities, and develop essential life skills. This is a chance to make a real impact, empowering young people to achieve their goals and build a brighter future.

Key Responsibilities:

• Carry out assessments to identify young people’s strengths, needs, and aspirations, creating tailored support plans.

• Provide practical support around housing, budgeting, life skills, and maintaining a tenancy.

• Work in a trauma-informed way, understanding the impact of adverse childhood experiences.

• Help young people access education, employment, and training, supporting their career aspirations.

• Support young people’s well-being, signposting to mental health, drug and alcohol, and counselling services where needed.

• Advocate for young people, ensuring they receive the right support from statutory services and local agencies.

• Develop relationships with housing providers and social care teams to ensure young people have access to safe, suitable accommodation.

• Work flexibly, including some evenings and weekends, to meet the needs of young people.

About You

We are looking for someone who:

• Can work independently while knowing when to seek support and guidance.

• Understands risk management, safeguarding, and data security.

• Is committed to equality and diversity, treating all young people fairly and with respect.

• Has strong IT skills, including experience with data capture and reporting systems.

• Has experience supporting young people with benefits, independent living skills, and tenancy maintenance.

• Understands the challenges young people face, such as mental health issues, substance misuse, domestic abuse, and offending behaviour.

• Works well in a multi-agency environment, collaborating with social care teams and other professionals.

• Is passionate about empowering young people, helping them build independence and a brighter future.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a driven and dedicated Lead Community Advice Worker to join our community advocacy and advice service centred on the community that gathers in Gillett Square in Dalston, Hackney. This is an opportunity to make a real impact on the lives of people facing complex challenges, including poverty, homelessness, poor mental and physical health, disability, and racism and discrimination.

About Side by Side

Our Side by Side service has developed through several years of outreach on Gillett Square in Dalston. Recognising that many in the community that gathers there face severe disadvantages on multiple levels yet rarely seek support, we set about getting to know people, listening to their stories, and slowly building trust whilst offering practical help, advice and support. Now, our community advice workers are considered part of the community themselves and without hesitation, people refer themselves and their friends, neighbours and families to us for support. 

The Role

As our Lead Community Advice Worker, you will provide holistic advice, advocacy, and practical support to people connected to the marginalised and excluded Gillett Square community in Dalston. You will help them access essential services, navigate welfare benefits and housing issues, and challenge decisions they believe are unjust. You will also provide guidance and supervision to one Community Advice Worker. This role involves occasional outreach in Gillett Square and through home visits.

The role is offered on a part-time, 4 day week basis (0.8 FTE) with a salary of £36,050 pro rata per annum.

We are looking for someone with:

• Experience in supporting people with complex lives who face multiple disadvantages and social exclusion. 

• A proven ability to build trust and positive relationships with individuals who may be distrustful of services.

• A strong understanding of social justice and a commitment to working side by side with people in a way that empowers them to claim their rights.

• Knowledge of welfare rights and housing regulations.

• Excellent communication and advocacy skills.

• An understanding of the effects of racial discrimination and the ability to work effectively with diverse communities.

• Leadership skills and the ability to drive the service forward with service users’ needs at the forefront.

If you are passionate about social justice and meet the requirements, we encourage you to apply or get in touch to arrange an informal chat about the role.

Young People Support Worker

We are seeking a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to care leavers aged 16-18 in supported accommodation.

Position: Young People Support Worker 

Location: Chester and Winsford

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  27th April 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times. 

Key responsibilities include:

• Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

• Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

• Foster partnerships with local agencies to support clients while following data protection protocols.

• Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

• Support clients in accessing education, training, employment, and volunteering opportunities.

• Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

• Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

• Experience working with young people or those affected by homelessness.

• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness

Job title: Casual Worker (Day and/ or Night)
Central London
Contract: Zero hours (you will be offered shifts when available)
Salary: £16.16 per hour
Number of posts available: 5

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit casual workers to cover shifts as and when required in our Supported Accommodation Hostel. This is a varied role and an excellent way of gaining experience in the homelessness sector, specifically working with Young People. Casual Workers provide first contact, safeguarding and support to the residents in our Supported Accommodation services. The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team. You will also collaborate with team members and support the team in their work with residents.

Shifts may include but are not limited to:

a. ‘Early’ (8am – 4pm)

b. ‘Late’ (12.30 – 8.30pm)

c. ‘Waking Night’ (8.15pm – 8.15am)

In your application/cover letter, please specify which shifts you would be available for.

Please refer to the job description for further information.

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake an enhanced plus barred lists DBS check. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. This post is exempt from the Rehabilitation of Offenders Act (ROA)1974. Applicants must have the right to work in the UK. We are unable to sponsor visas.

Shortlisting and interviews will take place on a rolling basis

Prospectus is pleased to be partnering an outstanding homelessness charity based in Canning Town, whose mission is to provide support to people who find themselves sleeping rough in East London. They do this by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities. They are now a support worker, to join their Intensive Support Service. 

As a Support Worker, you will work in the ISS, providing high-quality, person-centred support to residents with a background of rough sleeping and a range of medium to high needs. These will include entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds. You will be the principal provider of support for these residents in the ISS and will also work alongside other Support Workers. You will be responsible for promoting resident engagement and empowerment through the development of positive relationships with residents, enabling them to take control of their lives and make positive changes. Additionally, you will work closely with residents to create tailored support plans that meet their specific needs and enable them.

Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector. You will also be able to demonstrate a level of experience and understand the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs, as well as experience of working with clients through a trauma-informed approach and understand statutory compliances and standards such health and safety, equal opportunities and data protection. To be successful, you will be naturally motivated, adaptable and a committed member of the team.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. 

Please note this is a full -time role Monday-Sunday, 37.5 hours per week, working on a 5-week rota basis (one week early / one week late, working 1 in 5 weekends):
•  AM – 8-4 or 9-5 
•  PM – 12-8 
•  Weekend 10-6 

Please note this is a full -time role, Monday-Sunday, 37.5 hours per week, on a rota basis. (weekend hours are 10am-6pm).  The role will be based on site, in East London.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Senior Palliative Care Nurse- Band 6

Location: Richard House Children's Hospice, Richard House Drive, E16 3RG
Department: Residential Care
Salary: £40,701-£45,201.52 (AFC) Plus unsocial hours supplements
Hours: 37.5hrs per week, rotational shift pattern
Job Type: Full time
Contract Type: Permanent

Are you looking to provide holistic, family-centred, quality care? 

Are you an RNC or RNA/RNLD with paediatric experience looking to work on a one to one care basis and build your experience in palliative and end of life care? 

We are recruiting for Senior Paediatric Palliative Care Nurse (Band 6) to help lead and be part of our Care Team at our peaceful, woodland hospice.

This is a wonderful opportunity to work in partnership with hospitals and community nursing teams to deliver care to a range of children and young people with a variety of complex health conditions. As well as providing clinical care, you will also develop play and recreational activities to provide appropriate stimulation to the children in your care. We will support you in your learning and development and there is the potential to gain experience in outreach work.

As a Senior Nurse you will be a team leader to a small group of nurses and HCAs (Play and Care Workers), taking responsibility for line management. You will lead your team in acting as key workers to a small caseload of service users and act in a link role allocated to the team, for example Infection Control or Clinical Audits. You will be managing shifts, providing leadership to the team to ensure that all care is delivered in accordance with Richard House policies and procedures.

We are looking for someone who is empathetic and resilient, can work under pressure, and can communicate sensitively with our families and colleagues. Experience managing junior nurses and leading shifts is essential. It would also be great if you have a mentorship qualification and experience dealing with children with challenging behaviour. 

Based in the multi-cultural borough of Newham, we operate a vital 24/7 service. Shifts are 11.5 hours across weekdays and weekends. We require applicants to be available to work weekday shifts as well as weeknights, weekends and bank holidays.

Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds.

Richard House is not authorised to sponsor overseas workers; you will need to have the right to work in the UK to be considered for this role.

Benefits: Annual holiday allowance of 27 days, increasing to 29 days after five years’ service, Pension scheme offering 7% employer’s and 3% employee’s contribution, Option to continue existing NHS pension (subject to meeting criteria)Employee assistance programme, Death in service scheme, Occupational sick pay scheme, Enhanced maternity pay scheme, Flexible working, A supportive team with a commitment to CPD, Unsocial hours benefit (certain Care positions only)

REF-221113

Young People Support Worker

We have a role available for a Young People Support Worker to join Depaul UK and work as part of a services team in Warrington, delivering an assessment, support and move on service to vulnerable clients in supported accommodation. 

Position: Young People Support Worker

Location: Warrington

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  27th April, 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Newcastle, City House, City Road, NE1 2AF

Hours: 28 per week, worked over four or five days, Monday to Friday. Working pattern to be discussed at interview.

Contract: Fixed term contract/ secondment until 13 February 2026 (parental leave cover)

About the role

We are looking for someone to join this team to increase our capacity to respond to new and existing members. As the first point of contact, our Engagement and Assessment service greets new and existing members to Crisis, and you will be working in in a fast and dynamic environment to provide a positive and welcoming experience.

No two days are the same, and you will be completing holistic assessments to identify areas of support, helping the person to prioritise their needs, and collaboratively creating a plan to achieve their goals. We aim to achieve stability in the persons situation and address the immediate concerns to then work towards long lasting and sustainable change. This is a key role as you will be part of a members journey out of homelessness.

About you

As part of the Engagement and Assessment team you have a real opportunity to demonstrate your empathy for people experiencing homelessness as our first point of contact.

Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate. You will work as part of a busy team in a fast-paced environment and an ability to communicate effectively and prioritise competing demands are essential.

You will have experience in homelessness and have demonstrable skills in understanding homelessness legislation and in advocating on behalf of people. We know that there are many factors that play a significant part in someone's homelessness including issues with health and wellbeing, financial security, social networks etc. Experience of offering support in these areas is essential.

You will have a track record of working with partner agencies, developing, and maintaining strong working relationships and collaborating to achieve the best outcomes for members.

You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.

You may have experience in; We would welcome applications from people with direct experience of offering advice and guidance and having a good understanding of homelessness legislation is essential to the role. We are looking for staff with substantial experience of supporting complex and vulnerable individuals that want to play a part in our aim to end homelessness in the Northeast.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 27 April 2025 23:55

Interviews will take place w/c 5 May 2025 at Crisis Skylight Newcastle, City House, City Road, NE1 2AF

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the Angelou Centre 

The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.

As we grow and expand our refuge provision, we are looking for a dedicated Refuge Manager to oversee our safe accommodation services, including emergency housing, move-on accommodation, and specialist provisions for women with No Recourse to Public Funds (NRPF).

Role Overview

The Refuge Manager will lead a team of Senior advocates and House Support Workers, ensuring high-quality, trauma-informed support is provided to residents. The post-holder will ensure that the refuge operates in compliance with all statutory requirements, housing regulations, and health & safety standards. They will also be responsible for property management, working closely with landlords, housing associations, and local authorities.

The ideal candidate will be an experienced housing professional with a strong understanding of domestic abuse support services, safeguarding practices, and compliance obligations within the social housing sector.

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
• involves some out-of-hours work and travel

The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• The Connection Community is a place where people can gain respite from street homelessness, engage in group and coproduction activities, develop social inclusion and reduce isolation and have their needs met by a committed and dedicated multi-disciplinary team.
• You will be joining a dynamic and creative team, focused on building trust through relationships.
• You will support the team to identify, engage and provide harm minimisation to our clients whilst promoting a sense of belonging, and working with clients to support them on their journey towards a place to call home.
• Together we are piloting a new approach to working with people experiencing homelessness in Westminster facing multiple exclusion. We are creating a psychologically-informed environment, adopting a trauma-informed model with direct support from a team of specialist NHS psychologists.
• You will have experience in delivering a psychologically, gender and culturally informed service to people who are experiencing street homelessness.  You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embedding coproduction.

Salary: £35,252 
Closing Date: Monday 5th May
Interview Dates: Thursday 15th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

About Us

Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for two Case Workers who will each manage and support a caseload of Black and minoritised migrant women with multiple and complex needs in contact with the criminal justice system and under immigration restrictions, providing holistic, long-term support and advocacy to empower women to rebuild their lives.

This role will support women, including young women, being released from prison to the London area, encompassing support for those on probation, ‘through-the-gate service’ users, un-sentenced women in custody and women in contact with the criminal justice system in London. The post holder will proactively develop partnerships, acting as the main point of contact for referrals in prisons, detention centres and with probation staff to identify Black and minoritised migrant women who are eligible for our services and support.

These roles will involve managing and supporting a caseload of 25-30 women at any one time, working collaboratively with each service user to develop an individual support plan with achievable and realistic goals, and supporting her to work towards them. It will include supporting women to participate in education, training, providing outreach support, and ensuring the women they work with have a clear understanding of their rights and obligations by providing up to date information on housing, health and welfare benefits. The post holders will be responsible for maintaining detailed case notes, goals, activities, participants’ attendance for funding and monitoring purposes.

The post holders will also be expected to effectively manage safeguarding issues and concerns, ensuring they are appropriately documented and referred. The successful candidates will also provide cover and support for our Women’s Centre and workshops

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.] [Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary 
£30,000 (FTE)

Team
Services
Policy and Public Affairs

Duration 

- One role will run to 31 March 2026
- One role will run to 31 March 2027

Please ensure you specify which role you would like to be considered for in your application form

Hours
Full-time (35 hours per week)

Location
Hibiscus London office at least two days a week, with travel across London to meet service users at partner agencies and hubs, and depending on the role, in prisons and detention centres

Reporting to
Services Manager

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration and the criminal justice systems, and/or violence against women and girls.

The successful candidate will have significant experience of working directly with Black and minoritised women, including young women under 30, affected by the criminal justice system, the immigration system, and/or violence against women and girls. You will have a good understanding of the specific intersectional issues faced by Black and minoritised migrant women in the criminal justice system and on release.

You will have demonstrable experience of delivering individual support, wellbeing, advocacy and empowerment interventions to women with complex needs, practicing a trauma-informed, women-responsive approach in your casework provision. You will be confident in providing information and advice on a range of matters including immigration, welfare, education, training and employment, providing advice in line with IAA (previously OISC) accreditations.

You will have a solid understanding of safeguarding needs, identifying and managing concerns and risks and adhering to internal policies and procedures. This will require an ability to maintain clear boundaries, maintain high levels of confidentiality and demonstrate a proactive approach to working.

You will also have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls and gender justice.

How to apply

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.

Please note we will not accept CVs or Cover Letters.

Closing date 
Tuesday 22nd April at 9:00am 

Interviews
We will notify candidates invited to interview on 6th May

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

If you do not want Hibiscus to retain your application on file, please state so in your email.

Are you looking for a role where you can support people on their journey to recovery in Bristol?

We have two fixed term (or internal secondment) Engagement Worker roles in Bristol until 31 March 2026, with potential for extension.

St Mungo’s Assertive Contact and Engagement (ACE) Service and North Star project reflects the diversity of Bristol and reaches people and communities that may have had difficulty accessing services that fully meet their needs in the past.

The ACE team supports people with mental health needs who face barriers to accessing services, providing therapeutic groups, drop-ins, and outreach across Bristol. North Star offers dual diagnosis support for homelessness, substance misuse, and mental health challenges, with a focus on trauma-informed care, therapy, psychoeducation, and referrals for long-term support.

In the role of Engagement worker key responsibilities include:

•  Deliver the service flexibly across sites, engaging clients in day centres, hostels, community centres, or their homes.
• Engage with clients in a person centred, recovery focused way in 1-1 and group settings to help clients achieve their goals and aspirations.
• Working with the team to provide high quality contact, engagement and support and assessment plans.
• Collaborate with internal and external partners through a multidisciplinary approach.

About you

We are looking for people with experience in outcome-focused services and a passion for helping vulnerable people transform their lives in. we encourage you to apply if you can demonstrate the below:  

• Skilled in communication and supporting hard to reach and marginalised clients who have multiple needs.
• Understanding of trauma informed practices, able to apply these to support people in a person centered way.
• A sound understanding of the issues faced by people experiencing homelessness and an understanding of the difficulties they can face in accessing services that are fully responsive to their needs, this may be through personal lived experience.
• Good networking skills, able to work with a variety of different people to reach positive outcomes.
• Additionally, experience of cofacilitating groupwork would be beneficial.

The Engagement Worker roles follow office hours, Monday to Friday, 9am-5pm. The ACE team role is full-time (37.5 hours/week), while the North Star role can be part-time or full-time (30-37.5 hours/week).

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 22 April 2025

Interview and assessments on: week commencing 12 May 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for a strategic, analytical, and leadership-oriented Director of Governance and Assurance to join our Head Office located in Islington.

£85,000.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

As the Director of Governance and Assurance, you will provide sector-leading company secretariat, governance, and assurance, ensuring the governance structure efficiently manages regulated activities and commercial group entities. The post-holder will also advise and support the Chief Executive, Chair, and SLT on all aspects of regulation, corporate governance, and effective business conduct for the organisation, ensuring the highest standards of probity and according to statutory and legislative requirements.

The Director of Governance and Assurance will oversee risk management and assurance functions, ensuring effective systems for internal controls and regulatory compliance, including internal audit management. They will provide administrative support for Board and Committee meetings, including agenda planning, minute taking, and record keeping.

This role is a key contact with the Regulator of Social Housing and other external government or regulatory organisations including CQC and Ofsted.

The Director of Governance and Assurance must embody a strategic and principled leadership style, ensuring the highest standards of governance, risk management and regulatory compliance. This individual will demonstrate exceptional integrity, attention to detail, and the ability to navigate complex legal and regulatory landscapes with confidence. With strong analytical and communication skills, they will provide expert guidance to the Board and Senior Leadership Team while fostering a culture of transparency and accountability. Adept at balancing strategic oversight with operational efficiency, they will drive continuous improvement in governance practices, ensuring that Look Ahead remains resilient, compliant, and well-positioned to fulfil its mission in the housing and social care sector.

What you'll bring:

Skills

Leadership: Strong leadership and management skills to oversee governance and assurance functions.

Organisational skills: Extremely organised with a planned approach to ensure leading the activity in this remit.

Analytical Skills: Ability to analyse and interpret legal and regulatory requirements.

Communication: Excellent communication skills to provide clear advice and support to Board and Committee members.

Attention to Detail: High level of accuracy in record-keeping and compliance monitoring.

Qualifications

Educational Background: Typically, a bachelor's degree in business administration, law, finance, or a related field. A master's degree or MBA can be advantageous.

Professional Certifications: Relevant certifications such as Certified Governance, Risk and Compliance (CGRC), Certified in Risk and Information Systems Control (CRISC), or Certification in Risk Management Assurance (CRMA) can enhance your credentials

Qualified Company Secretary

Experience

Leadership Experience: Significant experience in a senior leadership role, preferably within governance, risk management, or compliance.

Industry Experience: Significant experience in the Housing sector

Track Record: Proven track record of successfully implementing governance and assurance frameworks and driving improvements in organisational performance

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.