Housing Support Jobs

Salary: £27,352 per annum (full time)

Working hours:

• 20 hours week including weekends and bank holidays
• 40 hours week including weekends and bank holidays

Permanent

Days or Nights Roles available

Locations: Barnet (N12) or Newham (E13)

About the Role

St Christopher’s is the supported housing provider for the new London Accommodation Pathfinder – an innovative new London wide service to improve accommodation and outcomes for young people aged between 16 and 17 in contact with the youth justice system at risk of custody (remand or sentence). You and your team will be working closely with local authorities across London and the Pathfinder project team to deliver meaningful programs of activity for young people promoting personal responsibility and understanding consequences for actions and diversions from offending by supporting positive outcomes, particularly education, training and employment in addition to life and independent living skills within a trauma informed environment.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here

We are proud that 84% of all our Team Leaders, Deputies and Managers are internalpromotions. 

Key aspects of the job will be: 

• To safeguard young people through collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.
• To work closely with the local authorities to reduce young people’s offending behaviour and support them to complete their court orders.
• To ensure a trauma informed environment within the home at all times.

Applicants should have:

• Hold a relevant qualification in Social Work, Probation, youth justice or Youth Work etc.
• At least 1 year experience working with young people at risk of custody.
• An understanding of the issues facing young people
• The ability to cope effectively with challenging behaviour
• Good communication and team working skills
• Flexibility to work shifts, including weekends and bank holidays.
• Working knowledge and thorough understanding of the barriers and challenges that non-white young people face within the criminal justice system

In return we offer:

• £27,352 per annum (full time)
• Competitive pay and reward structure offering salary progression based on performance.
• Tailored career development plan through our “St Christopher’s Academy”.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and therapeutic interventions.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programmes.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Mental Health Homelessness Outreach Team Leader
Reference: 222
Salary: £29,000 - £30,500 per annum per annum incl. Outer London Weighting (OLW)
Hours: 37.5 hours per week
Contract: 1 year
Reports to: Services Manager – Dual Diagnosis Partnerships
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.

About the Service

This is a pilot service working as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The Complex Needs Housing Team Leader plays a significant role in the co-ordination and running of the Complex Needs Housing Service.

The objectives of Hertfordshire Mind Complex Needs Housing Service are:

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.

This role is key to the development and support of the team and the wider organisation. 
The post holder will need to:

• Support the Services Manager with effective running of the Complex Needs Housing Service.
• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health.
• Line manage staff and where necessary volunteers.
• Lead a team of Mental Health Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.

Key Responsibilities

• To receive and process referrals from the local district and borough Councils for those who have presented as homeless with a mental health need, as well as other appropriate referrals pathways across Hertfordshire and make direct contact within 72 hours of referral.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
• To manage a caseload of up to 5 clients.
• Embed a holistic, trauma informed and person-centred service
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
• Ensure all person-centred risk assessments and support plans are completed as appropriate.
• To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• To work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
• Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
• To work with HMN staff in other services in order to make onward referrals to other projects.
• Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer-term needs.
• Support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

The successful candidate will play a significant role in the co-ordination and running of the Complex Needs Housing Service.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Wednesday 24th July at 5pm.  
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Stoll is looking for an enthusiastic and committed Communications specialist to fill this new role at the organisation.  It is a great opportunity to join Stoll as we expand our work around communications and marketing both internally and externally. Working directly with the Director of Fundraising and Communications you will be joining an expanding Fundraising and Communications team.

About the role:

• To support Stoll’s brand and communications strategic objectives
• To react to media approaches and act as contact for journalists and media outlets
• To line manage the Fundraising and Communications Assistant
• To raise Stoll’s profile through focussed and agreed communications
• To support and implement a new Communications Strategy for Stoll
• To act as brand manager for all Stoll’s communication output including marketing collateral, social and digital media and service promotional materials.
• To work across all departments at Stoll, advising and supporting the production of new materials and content
• To support the communications aspect of Stoll’s policy work to try and end homelessness within the Veterans community.
• To support internal communications within the organisation.

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Major Donor Manager for their fast-expanding fundraising team. 
 
What’s on offer: 
Salary: £43-£48,000 per annum 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness.  The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate and support their diverse programmes. 
 
The Major Donor Manager will develop and deliver a leading-edge programme of major donor fundraising that maximises sustainable income and long-term value for the Charity, ensuring that high-value fundraising opportunities arising from the 100th anniversary of the BBC Radio 4 Appeal in 2026 are optimised. They will ensure the highest quality of stewardship and supporter engagement, working collaboratively with internal and external stakeholders to deliver a seamless approach to major donor cultivation. Key duties include: 

• Work with the Head of Leadership Giving to further develop the Charity’s major donor fundraising strategy and budget, maximising sustainable net income and capitalising on opportunities afforded by the 100th anniversary of the BBC Radio 4 Christmas Appeal in 2026. 

• Acquire an excellent knowledge and understanding of the Charity’s values and programmes, working collaboratively to provide bespoke donor information and cases for support. 

• Produce and implement solicitation and development plans for existing major donors and prospects, developing opportunities for them to become active and engaged in the Charity’s activities. 

• Establish and deliver a programme of major donor research, solicitation, cultivation and stewardship that drives interest, engagement and major giving. 

• Develop and deliver high quality, innovative and persuasive pitches (including collateral and supporting budgets) to prospective and existing major donors to deliver income and pipeline development targets. 

• Develop relationships with Trustees and other key stakeholders where appropriate in order to access peer networks for potential prospecting, supporting them as peer advocates and ambassadors for the Charity. 

• Establish and support major donor solicitation vehicles (for example volunteer leadership boards) to aid in the delivery of the major donor fundraising strategy and programme. 

• Work collaboratively across the St Martins’ partner charities to ensure major donor relationships are stewarded in a way that optimises engagement and giving to St Martins’ causes. 

 
We’re looking for the following skills and experience: 

• Successful track record in securing and growing financial contributions from major donor audiences. 

• Proven experience working with senior volunteers, influencers or advisers to achieve major donor fundraising success, either from development boards or giving networks.   

• Demonstrable success in converting prospects to donors, personally securing gifts from private individuals of £50k plus. 

• Demonstrable experience of negotiating significant major gifts that have required balancing the demands of major donors with the needs/expectations of the Charity. 

• Experience of deploying prospect research and wealth screening techniques to build major donor supporter and prospect insight. 

• Experience of high value special events and cultivation programmes. 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

Assistant Recovery Worker - Homelessness 

Location: Southampton 

Salary: £23,217 per annum 

Full time  

Working Pattern (Wednesday, Thursday, Friday and Saturday - 0930 - 1915 - 4 on 3 off) 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?

Then this could be the role for you.

You will be working as part of a team to provide support for young parents, their children and the young people who use this service. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent!

They are looking for an Assistant Recovery Worker, who has a positive attitude towards their work and others to help contribute to a great working environment!

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people! Your values will match theirs, and you will be committed to helping others and enjoy the real job satisfaction that this role will bring. 

Some of your duties will include:  

• You will complete daily welfare/client wellbeing checks across their dispersed buildings

• You will complete daily building checks in line with the shift planner to ensure our buildings are safe and well maintained

• Lead on the preparation of voids for relet including flagging and processing maintenance issues and general cleaning tasks

• You will provide key work support to our Emergency Bed clients during their stay

• You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.

• You may help them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene

• Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation

You will have: 

• Clear verbal and written English

• Good IT and keyboard skills

• Polite, assertive manner, ability to self -motivate

• Passion for working in a client/customer facing role

• Knowledge of the benefits system and tenancy legislation

• Have an interest and genuine concern for homelessness and related issues

• Knowledge of voluntary and statutory agencies

A full drivers licence and access to a vehicle is essential for this role

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.

Their benefits include: 

• Pension with life cover

• Generous holiday allowance

• Extra mile awards for outstanding work

• Work offers including discounted shopping vouchers, days out and holidays

• Cycle to work scheme

• Confidential employee assistance programme including access to counselling

• Employee voice – their Staff Council

• Recruitment referral scheme

They support and develop their staff by providing: 

• A comprehensive induction and training programme

• Management training

• Trauma-informed care training

• Specialist training, coaching and development opportunities linked to personal development plans

• Access to accredited qualifications

• Mental Health First Aid training and provision

• Access to counselling psychologists via their Psychology Service

If you love helping others and want to join their friendly team, they would love to hear from you!

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in London?  

Rough sleeping data shows that migrants make up more than 50% of the people rough sleeping in London. The Migrant Accommodation Pathways Support (MAPS) service provides a rapid intervention to support clients who are migrants and rough sleeping in London to find a route into accommodation that is suitable and sustainable in the UK or elsewhere in the world. We are looking for someone to join our team as a Coordinator where you will:

• Work alongside our small team who aim to maximise resources and find creative solutions to resolve the issues faced by people experiencing homelessness.
• Be the first point of contact for professionals where you will provide advice and support on next steps to empower professionals to identify routes out of homelessness for their clients.
• Oversee the team’s caseload, supporting the team to identify and deliver effective routes off the streets for non-UK nationals.
• Lead on partnership development for the MAPS service in the UK and with services across the world, maximising accommodation options for non-UK nationals.

While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work during early or late hours may occur in response to challenging situations and to prevent rough sleeping. For this role staff can claim an additional 20% pay premium for hours worked between 8pm-8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

We are looking for someone who can be flexible, creative and proactive and is passionate about working with migrants.

Due to the legislative context in which we work, accommodation options are often limited for our client group, therefore you will be able to demonstrate your adaptability and resourcefulness.

• You will have experience of working with vulnerable people, or people experiencing homelessness, and an understanding of the needs and support requirements of this client group, particularly non-UK nationals.
• Willingness to develop management skills and provide line management, support and motivation to staff.
• We are particularly interested in hearing from you if you have lived experience of migration and/or speak additional languages to English.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 10 July 2024

Interview and assessments on: 17 July 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Hours: 28 hours per week

Basis: Fixed term 12 month post

Location: Cardiff Office and home

Salary: £24,440 per year (£30,550 full time equivalent)

This is an exciting opportunity to join the RNIB in a special project developed in partnership with housing providers in Wales.

The Vision Friends project aims to increase knowledge and awareness of sight loss and hidden sight loss in older people across all tenures from general needs housing to supported housing, sheltered, extra care housing, care homes and nursing homes.

As a Vison Friends Project Engagement and Training Officer, you will be in charge of delivering and monitoring the project, including creating communication plans, reports and stakeholders' networks. You will also identify training needs for the team and deliver training to project partners, developing content and solutions, and ensuring that Vision Friends and project partners have the right tools to make this project a success. By representing the RNIB/RNIB Cymru on local and national groups, you will ensure inclusion and access to information advice and support to enhance the wellbeing and independence of people with sight loss.

The ideal candidate will have extensive experience in delivering training, using different mediums, such as Microsoft Teams and face to face sessions, and project management. They will also have significant experience of the sight loss sector and/or working with older people or people with complex needs such as Dementia, Stroke or Learning disabilities.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

If you are having trouble applying online or would like more information, please contact us on .

If you would like to apply for this great job opportunity please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.

Appointment is subject to an Enhanced Criminal Records Check and relevant Barred Lists check.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

One of our core values is to be led by blind and partially sighted people and we involve our customers in recruitment. Please be advised that your anonymised application may be shared internally with those involved in the recruitment process.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

Swyddog Ymgysylltu a Hyfforddi Prosiect Ffrindiau'r Golwg (Caerdydd - lleoliad hyblyg)

Cyflog: £30550 y flwyddyn pro rata
Math o gontract: Contract Tymor Penodol (1 flynedd)
Oriau: 28 awr yr wythnos

Dyma gyfle cyffrous i ymuno â'r RNIB mewn prosiect arbennig sydd wedi'i ddatblygu mewn partneriaeth â darparwyr tai yng Nghymru.

Nod prosiect Ffrindiau'r Golwg yw cynyddu gwybodaeth ac ymwybyddiaeth o golled golwg a cholled golwg gudd ymhlith pobl hyn sy'n byw mewn pob math o gartrefi, o dai anghenion cyffredinol i dai â chymorth, tai gwarchod, tai gofal ychwanegol, cartrefi gofal a chartrefi nyrsio.

Fel Swyddog Ymgysylltu a Hyfforddi Prosiect Ffrindiau'r Golwg, chi fydd yn gyfrifol am gyflawni a monitro'r prosiect, gan gynnwys creu cynlluniau cyfathrebu, adroddiadau a rhwydweithiau rhanddeiliaid. Byddwch hefyd yn nodi anghenion hyfforddi ar gyfer y tîm ac yn rhoi hyfforddiant i bartneriaid y prosiect, yn datblygu cynnwys ac atebion, ac yn gwneud yn siwr bod yr offer cywir gan brosiect Ffrindiau'r Golwg a'i bartneriaid er mwyn sicrhau bod y prosiect yn llwyddo. Drwy gynrychioli'r RNIB/RNIB Cymru ar grwpiau lleol a chenedlaethol, byddwch yn sicrhau cynhwysiant a mynediad at wybodaeth, cyngor a chefnogaeth i wella lles ac annibyniaeth pobl hyn sydd â cholled golwg.

Bydd gan yr ymgeisydd delfrydol brofiad helaeth o ddarparu hyfforddiant, gan ddefnyddio gwahanol gyfryngau, megis Microsoft Teams a sesiynau wyneb yn wyneb, ac o reoli prosiectau. Bydd ganddynt hefyd brofiad sylweddol o'r sector colled golwg a/neu o weithio gyda phobl hyn neu bobl ag anghenion cymhleth fel Dementia, Strôc neu Anableddau Dysgu.

Os hoffech wneud cais am y cyfle gwych yma i weithio gyda ni, edrychwch dros y dogfennau sydd wedi'u rhestru isod, yna dewiswch "Apply Online" ar waelod y dudalen hon a chwblhewch ein ffurflen gais, gan sôn wrthon ni sut rydych chi'n bodloni'r meini prawf o ran Sgiliau Arbenigol, Gwybodaeth a Phrofiad (Adran 1 o fanyleb yr unigolyn yn y Disgrifiad Swydd). Mae canllawiau ar gyfer cwblhau i'w gweld ar bob un o dudalennau'r ffurflen gais.

Bydd y penodiad yn amodol ar Wiriad Cofnodion Troseddol Manylach a gwiriadau perthnasol o Restrau Gwaharddedig.

Ni yw Sefydliad Cenedlaethol Brenhinol Pobl Ddall (RNIB) ac rydyn ni yma ar gyfer pawb y mae colled golwg wedi effeithio arnyn nhw. Mae gweithio i ni yn golygu gweithio i un o elusennau mwyaf gwledydd Prydain, gan gefnogi bron i ddwy filiwn o bobl sy'n byw gyda cholled golwg ym Mhrydain.

Claire House has an exciting opportunity for a collaborative and influential individual with excellent communication skills to lead the production, management, and protection of data within Claire House as part of an ambitious digital transformation strategy.

About Us:

Claire House is a place of positivity and laughter, where we help seriously and terminally ill children live life to the full. At Claire House we are passionate about providing outstanding care to children who aren’t expected to live to be adults, as well as support for their families, from across Merseyside, Cheshire, and North Wales. By providing specialist nursing and end of life care, as well as emotional support, Claire House helps families through some of the toughest times of their lives. It offers places for children to relax and enjoy themselves, whatever their age.

In this role, you will be :

• The Information Governance lead for the organisation.
• Recruiting, training, and leading a team of data analysts, inspiring the team to ensure good data management principles.
• Overseeing the D&I team, setting goals and priorities for the team’s work, ensuring projects and submissions are delivered on time and within scope.
• Producing and managing the organisation’s data and information governance strategies.
• Developing and implementing data governance policies to ensure that data is used ethically and in compliance with regulations.
• Responding to data breaches and coordinating subject access requests with other CH departments.
• Establishing data hygiene, quality principles and processes across all organisational data sets.
• Working cross-organisationally to ensure continued compliance with GDPR and data protection laws.
• Collaborating with department heads to understand their reporting requirements and translating them into actionable insights.
• Working with leadership to establish key reporting measures and establishing a regular reporting cycle, delivering accurate, timely and relevant information to leadership, ELT and Board.
• Developing interactive visualisations and reports to help senior management track key performance indicators (KPIs) to help make strategic decisions.
• Developing and maintaining data infrastructure and system data architecture to support efficient data processing, storage, and retrieval.
• Providing guidance on data security and privacy measures to protect sensitive information stored within systems.
• Working with the organisation to ensure monthly/quarterly/annual KPIs and dashboards are relevant and meaningful, implementing any necessary changes.
• Automating controls to ensure data capture adheres to data principles, including working with 3rd party suppliers to implement them.
• Interpreting data, analysing results using statistical techniques and providing ad-hoc reports to the organisation.
• Helping to develop systems to manage data and reduce the potential duplication of the data captured to increase the accuracy and produce better reporting as a result.

What we offer you:

In addition to a competitive salary:

• Generous annual leave – 35 days including bank holidays
• Company pension scheme
• Life cover 2 x salary
• Free on-site car parking
• Free eye sight test
• Cycle to Work Scheme

Further information about this role can be found in the Job description and Person Specification availble on the Claire House Website.

We are actively seeking candidates from a diverse range of backgrounds.

At Claire House, we welcome applicants from all backgrounds and value everyone as an individual.  We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage, and civil partnership status, pregnancy and maternity status, race, religion or belief.  Connecting these differences creates a productive environment in which everyone feels valued.

Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form available on the Claire House Website. 

All applications must be submitted on a Claire House application form available on the Claire House Website. 

Closing date for applications: Friday 12th July, midnight.

We regret that only shortlisted candidates will be contacted.

This organisation’s recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people.  All staff and volunteers are expected to share this commitment.

This role is subject to a Standard Disclosure and Barring Service (DBS) check.

Registered Charity No. 1004058

Job Title: Patient Support & Advocacy Officer (2 vacancies)

Location: Home based with travel to renal units around Greater London

Hours: Full time opportunity 35 hours pw Monday to Friday | Part time opportunity 25 hours pw Monday to Friday

(must be sufficiently flexible to work irregular hours as demanded by the requirements of the post)

Role purpose
To engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients. This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place. The role will cover the main renal unit and satellite dialysis units across your designated area, and regular travel and attendance is expected across all sites.

You will be expected to deliver Kidney Care UK’s Patient Support & Advocacy Service across the region, raise awareness of the service and the charity and build strong relationships with kidney patients, professionals and other kidney stakeholder groups in the region.

Responsibilities

• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to other services
• To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• Essential skills, experience and knowledge
• Experience of working within advocacy, social work or health and social care sector
• Excellent PC skills including Microsoft Office Word, PowerPoint and Excel. Ability to capture and record data in a central database
• Excellent communication skills including the ability to communicate effectively in writing and verbally to a wide range of people
• Excellent interpersonal skills including the ability to listen
• Experience of assessing individuals needs accurately and sensitively
• Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease
• Ability to travel independently throughout the area

Employee Benefits

Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave

Hope House Children’s Hospices have an opportunity for an Area Fundraiser to join our Fundraising Team; the role will be on a hybrid basis with a mix of predominantly working in the community of North Wales, working from home and regular travel to the office in Conwy. You will join us on a full-time, permanent basis, (although part-time working of 30 hours will be considered). In return, our Area Fundraiser will receive a competitive salary of £26,930 - £33,599 per annum (depending on experience). In addition, Car Allowance of £4,920 per annum.

Hope House and Ty Gobaith believe that no one should face the death of a child alone. Join us as an Area Fundraiser and work with the local community to ensure that we are there to support every local child and family who needs us.

About the Area Fundraiser role:

Reporting to the Fundraising Team Leader, the Fundraiser is the link between the Hospices and the local community it serves as well as being the face of the charity. As an Area Fundraiser, you will strive to offer the best experience to our supporters.  You will be responsible for event management as well as financial targets set within an agreed expenditure budget, undertaking analytical work to evaluate success of appeals, events and promotions.  These will be delivered through a range of channels, including digital and virtual campaigns, across a variety of fundraising programmes.

As a member of the fundraising team, the Fundraiser will also work closely with the engagement, lottery, communications and donations teams to maximise income generation opportunities.

We are looking for an Area Fundraiser who:

• Proactively raising income from the local community including individuals, friends groups, corporates, community groups and schools.
• Initiating and developing innovative fundraising initiatives and events which capture the imagination of our supporters, adding diversity to community, corporate and individual fundraising.
• Engaging with and establishing new and existing relationships within the local community to encourage ongoing support and funds and increase supporter retention.
• Sharing the incredible stories from our brave children and families.
• The ability to communicate in Welsh would be highly desirable.

What we offer:

In return for your commitment, we offer a great reward package, which includes

• generous annual leave entitlement of 34 days per year
• NHS pension scheme or organisational pension
• Blue light retail discounts
• Cycle to work scheme
• Medicash health care cash plan
• MyHealth Assured wellbeing support
• Flexible working arrangements
• Great development opportunities

Closing date: 15th July 2024 - we have the right to close this advert early, if required.

Interview date:25th July 2024

If you have what it takes to be our Area Fundraiser then please click ‘apply’ now! Your application should include your motivations for applying, detailing what makes you the ideal candidate for the role and how your skills and experience meet the role requirements detailed in the role profile.

We are welcoming informal discussions with our Fundraising Team Leader, Andy Everly. We would love to hear from you!

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Location: currently Hammersmith, likely move to Farringdon autumn 2024

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all. 

This is a varied and interesting role working with the National Grants Team and colleagues across the Programmes & Partnerships Directorate. We awarded over £2.4m of grants in 2023-24, supporting individuals and families experiencing financial insecurity. This role is about helping the team to operate efficiently, use our resources effectively and facilitating opportunities so we can listen, learn and improve using the insights we gather from our data, partnerships and people with lived experience.

This role requires a proactive, organised, and collaborative person with good attention to detail. We’re looking for someone who is committed to supporting impactful grant-making processes and fostering strong relationships with a wide range of stakeholders. You’ll need to be great at managing a varied and busy workload, capable of working on your own initiative and as part of a team and feel comfortable working flexibly to manage different priorities and timeframes.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us. This can be removed and is always something discussed at a later date.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 08 July 2024

1st Interview date: 18 & 19 July 2024

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.

The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.

To be successful you will need:

• At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
• An in-depth knowledge of welfare benefits including those related to disability and sickness.
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday 17th July 2024

Interviews: Monday 22nd July 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Service Lead

Job type - Full -time

Hours - 35 (plus 5 hours paid lunch break)

Salary - £35,235 per annum

Location- Caunton Avenue, Nottingham

Are you a person-centred leader who thrives on getting the best results possible?

Do you hold a passion for empowering young people who have multiple, and complex needs due to their experiences to achieve self-actualisation?

Do you have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment?

If so, we have an exciting opportunity for a Service Lead to join us, managing our Nottingham Young Person Supported Housing Service based in Nottingham City; providing accommodation and support to 80 young people.

To be considered for this role you must have the following requirements: -

·be able to demonstrate extensive knowledge of supported housing services and /or housing management services to a range of service user groups presenting with a range of complex needs.

·be able to prioritise tasks effectively; ensuring the team are supported, Service Users needs are prioritised and contractual KPI’s are met.

·You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies.

·You will need excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.

Be confident in quality risk assessment, risk management and provision of holistic support.

We are looking for:

Someone who can lead and manage a team of Support Workers and Housing Management workers to deliver high quality, effective supported housing services to young people that meet their needs and meet contractual requirements and financial targets. Reporting to the Area Manager.

Duties and responsibilities include but are not limited to: 

- Effectively lead and deliver services which comply with the regulatory framework.

- Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets

- Managing the rota and on-call arrangements.

- Lead team by example by upholding Nacro’s values and behaviours and translating those into everyday activity.  

- Ensuring safeguarding and risk management is a key part of our support work and that any safeguarding alerts and/or incidents are safely managed. Be the accountable Safeguarding lead for the service.

- Meeting service quality standards and ensuring your team are adhering to all operational and policy standards.

-Ensuring all service user support and safety plans are in place.

- Take responsibility for the communication of organisational and local messages through regular and effective team meetings.

• Set clear objectives and performance targets for each direct report using the appraisal process and monitor through 

Car driver needed.

DBS check will be required for this role 

For Details of the full role profile please click 

For Details of Nacro's excellent benefits click

 Please Apply online

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs. 

This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc. 
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service. 

You can download a PDF of the job description for this role at the bottom of the page.

Key Responsibilities

See attached job description for full list of responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans 
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients 

​Person Specification

See attached job description for full person specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks 
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Ability to work out of hours and on weekends

Disclosure and Barring Service Check

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equal Opportunities

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.