Data & Insight Manager

Claire House has an exciting opportunity for a collaborative and influential individual with excellent communication skills to lead the production, management, and protection of data within Claire House as part of an ambitious digital transformation strategy.

About Us:

Claire House is a place of positivity and laughter, where we help seriously and terminally ill children live life to the full. At Claire House we are passionate about providing outstanding care to children who aren’t expected to live to be adults, as well as support for their families, from across Merseyside, Cheshire, and North Wales. By providing specialist nursing and end of life care, as well as emotional support, Claire House helps families through some of the toughest times of their lives. It offers places for children to relax and enjoy themselves, whatever their age.

In this role, you will be :

• The Information Governance lead for the organisation.
• Recruiting, training, and leading a team of data analysts, inspiring the team to ensure good data management principles.
• Overseeing the D&I team, setting goals and priorities for the team’s work, ensuring projects and submissions are delivered on time and within scope.
• Producing and managing the organisation’s data and information governance strategies.
• Developing and implementing data governance policies to ensure that data is used ethically and in compliance with regulations.
• Responding to data breaches and coordinating subject access requests with other CH departments.
• Establishing data hygiene, quality principles and processes across all organisational data sets.
• Working cross-organisationally to ensure continued compliance with GDPR and data protection laws.
• Collaborating with department heads to understand their reporting requirements and translating them into actionable insights.
• Working with leadership to establish key reporting measures and establishing a regular reporting cycle, delivering accurate, timely and relevant information to leadership, ELT and Board.
• Developing interactive visualisations and reports to help senior management track key performance indicators (KPIs) to help make strategic decisions.
• Developing and maintaining data infrastructure and system data architecture to support efficient data processing, storage, and retrieval.
• Providing guidance on data security and privacy measures to protect sensitive information stored within systems.
• Working with the organisation to ensure monthly/quarterly/annual KPIs and dashboards are relevant and meaningful, implementing any necessary changes.
• Automating controls to ensure data capture adheres to data principles, including working with 3rd party suppliers to implement them.
• Interpreting data, analysing results using statistical techniques and providing ad-hoc reports to the organisation.
• Helping to develop systems to manage data and reduce the potential duplication of the data captured to increase the accuracy and produce better reporting as a result.

What we offer you:

In addition to a competitive salary:

• Generous annual leave – 35 days including bank holidays
• Company pension scheme
• Life cover 2 x salary
• Free on-site car parking
• Free eye sight test
• Cycle to Work Scheme

Further information about this role can be found in the Job description and Person Specification availble on the Claire House Website.

We are actively seeking candidates from a diverse range of backgrounds.

At Claire House, we welcome applicants from all backgrounds and value everyone as an individual.  We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage, and civil partnership status, pregnancy and maternity status, race, religion or belief.  Connecting these differences creates a productive environment in which everyone feels valued.

Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form available on the Claire House Website. 

All applications must be submitted on a Claire House application form available on the Claire House Website. 

Closing date for applications: Friday 12th July, midnight.

We regret that only shortlisted candidates will be contacted.

This organisation’s recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people.  All staff and volunteers are expected to share this commitment.

This role is subject to a Standard Disclosure and Barring Service (DBS) check.

Registered Charity No. 1004058