Housing support jobs

This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes. 

Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path.  The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

The English-Speaking Union and our work is more important now than ever.  

he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair. 

Purpose of this role  

The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General. 

Responsibilities and Expectations  

• Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations. 

• Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings. 

• Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery 

• Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements. 

• Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines. 

• Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers. 

• Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance. 

• Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals. 

• Deliver one-off projects and provide flexible support across the Corporate Services team as required. 

Skills and Experience  

• A track record of providing secretariat support, including minute taking. 

• Excellent administrative skills, highly organised with very good attention to detail. 

• A tactful and conscientious individual who can navigate through complex situations 

• Understands the importance of maintaining confidentiality

• A good understanding of charity governance. 

• Strong written and oral communication skills. 

• A motivated self-starter who can quickly translate issues into solutions. 

• A team player who can quickly build trusted relationships at all levels. 

• Strong communication and interpersonal skills. 

• Can confidently and professionally challenge and hold people to account. 

• The ability to manage several projects simultaneously whilst working at a high standard.

• Excellent IT skills including Microsoft Office. 

Leeds Media Centre (with travel to National Probation Service locations in West Yorkshire as required)

Ref: ACA-252

Are you a highly organised, proactive and compassionate individual with a proven record of working with services and clients within the criminal justice sector, accommodation and advice/support services? Are you looking for an exciting new career opportunity?

If so, join St Giles as a Community Accommodation Adviser where you will provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.

About St Giles 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

As our Community Accommodation Adviser, you will complete an Initial Needs Assessment (INA) with each service user using a strength-based approached within agreed contractual timeframes, before assessing need and risk, alert to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. 

You will contribute to the design and delivery of an effective and solution-focused accommodation plan and advise and support service users to achieve successful outcomes utilising your specialist housing knowledge and a comprehensive understanding of accommodation and local service provision. You will also be expected to maintain and build new relationships with social and private housing providers and within the criminal justice sector, voluntary and statutory agencies. Monitoring progress and recording on digital systems is also a key duty.

What we are looking for:

• Relevant housing qualification or extensive experience

• Strong experience of working as a key part of a high-performing team 

• Experience of using digital technology and of providing evidence for external audit purposes

• Knowledge of the main issues affecting homelessness and rehabilitation of offenders

• A sound understanding of how staff with lived experience can provide additional value

• Outstanding interpersonal, relationship-building and communication skills, both verbal and written 

• A collaborative, flexible and professional approach to your work

Please note this role requires an Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11 p.m. on 22 April 2025 

Interview date: 01 May 2025 at Leeds Media Centre       

Amazing opportunity to join fast-growing organisation supporting older people with benefits help around the UK. Looking for experienced, passionate individuals; team leader roles available also for great candidates.

About Kinly

At Kinly we are on a mission to help older people live independently for longer. We know that old age is expensive and difficult for individuals and their families. Millions of pensioners face major barriers accessing the support they need; whether due to disability, low income, lack of internet or lack of family. We are here to help.

Kinly helps people over-66 to understand what benefits and allowances they are eligible for, and then helps fill-out the various complex forms/applications for them. By unlocking funds for people in need, we help people to afford the support that they need (e.g., carers, taxis, heating).

The business is based in London, but we have agents based remotely all around the UK, helping to make the service accessible to everyone.

About the role

Kinly is looking for a Benefits Adviser to provide benefits advice, complete benefits checks and maximise the income of people over-66, their families and their carers. This includes Attendance Allowance, Pension Credit, Carer’s Allowance, Council Tax and Housing Benefit support. It is a great opportunity to join an amazing team at a pivotal time in our growth, and shape the future direction of the service.

Team leadership roles are available for great candidates.

What We Offer

• Salary: £32,000 – £40,000 per year + annual bonus (based on performance)
  • Team leadership roles available for great candidates (higher salary)
  • Salary open to discussion (based on significant experience)
• Hours: Full-time (Monday – Friday) + holiday
• Contract: Permanent
• Promotion: Opportunities for personal growth and promotions within the company
• Perks: Free Nuffield gym membership
• Location: West Kensington, London (hybrid work possible)
• Start date: As soon as possible

 Main Responsibilities

• Provide benefits advice, benefits checks, form-filling and assistance to clients over-66 relating to disability and Pension Age people (including Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge)
• Review completed forms and carry out case checks to ensure quality
• Work with Kinly team in identifying additional ways we can help clients (i.e., other benefits people might be eligible for)
• Speak with clients on the phone to help them with different benefits applications; demonstrating empathy, patience, listening and a good phone manner
• Help to train new colleagues (e.g., systems, form-filling) and provide mentorship
• Help other team members with complex cases
• Maintain good records of cases, using the company’s systems effectively
• Maintain an up-to-date knowledge of the benefits system and policies and procedures relevant to the post
• Kinly provides support nationwide. Be aware of how regional differences can affect benefit entitlement (e.g., Local Housing Allowance) and include this knowledge in shaping the service and support
• Uphold Kinly’s high standards of professionalism at all times, living up to our core values of “access for all”, trust and championing older people

* Team leadership roles: great candidates can be offered a Team Leader role for a higher salary than advertised. This role will assist clients, but also help to lead and train the core team of benefits advisers.

Person specification

• Good knowledge of welfare benefits, including those relating to disability and Pension Age people (including Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge)
• Strong recent experience of giving advice on welfare benefits –  ideally 2+ years of experience, ideally somewhere like Age UK or Citizens Advice Bureau
• Ability to use tools to conduct benefits checks
• Good understanding of how different benefits impact each other (e.g., premiums in Pension Credit, what Pension Credit unlocks)
• Knowledge of other issues affecting older people including housing, transport, Blue Badges, care funding and community support is important
• Desire to learn about benefits in different regions (e.g., Social Security Scotland)
• Experience of taking welfare benefits claims to reconsideration and appeal
• Great team player, excited about Kinly’s broader mission of helping older people
• Excellent communication and interpersonal skills
• Highly compassionate and caring individuals
• Experience of working autonomously and taking responsibility to prioritise work and meet deadlines
• Willingness to participate in opportunities for training and professional development
• Competent and efficient at using a computer and typing (word, pdf, email)

How to apply

Please submit CV and a short cover letter explaining your experience of giving benefits advice and form-filling (where, how long for, and which benefits in particular).

We're looking for an imaginative, resourceful, and resilient Developments Officer to join our Business Development team, located at our Head Office in Islington.

£30,000.00 - £40,000.00 per annum depending on experience, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead supports thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives by providing tailor-made support, care and accommodation services. To support this we are seeking a highly motivated individual to work within Business Development Directorate. The principal objectives of the role will be to:

Focus on the development of a new offer for Look Ahead's homelessness directorate

Play a vital role as Look Ahead seeks to deliver ambitious growth targets and new services of the highest quality by supporting with proposal development and, where needed, tendering.

The postholder will be expected to work closely with other members of the wider Business Development Directorate, operational colleagues and central service teams to support delivery of annual growth targets circa £4-5M (reviewed annually).

This is a hybrid role with a minimum of two days in the office or services.

This role is also available on a 6-month trial secondment for internal applicants.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

What you'll bring:

Essential:

• Eligible to live and work in the UK
• Excellent writing skills including the ability to critically research and analyse relevant information and to be able to write compelling and persuasive reports
• Business development experience including completing tender documentation
• Able to write clearly and persuasively and articulate innovative ideas
• Proficient knowledge of Microsoft Office, word, excel, PowerPoint
• Numerate
• Able to work flexibly, including assisting other staff in the Business Development Team with their work when priorities dictate.

Desirable:

• Specific knowledge of learning disabilities mental health, and complex needs would be a distinct advantage
• Experience of new models of care in the homelessness sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Senior Palliative Care Nurse- Band 6

Location: Richard House Children's Hospice, Richard House Drive, E16 3RG
Department: Residential Care
Salary: £40,701-£45,201.52 (AFC) Plus unsocial hours supplements
Hours: 37.5hrs per week, rotational shift pattern
Job Type: Full time
Contract Type: Permanent

Are you looking to provide holistic, family-centred, quality care? 

Are you an RNC or RNA/RNLD with paediatric experience looking to work on a one to one care basis and build your experience in palliative and end of life care? 

We are recruiting for Senior Paediatric Palliative Care Nurse (Band 6) to help lead and be part of our Care Team at our peaceful, woodland hospice.

This is a wonderful opportunity to work in partnership with hospitals and community nursing teams to deliver care to a range of children and young people with a variety of complex health conditions. As well as providing clinical care, you will also develop play and recreational activities to provide appropriate stimulation to the children in your care. We will support you in your learning and development and there is the potential to gain experience in outreach work.

As a Senior Nurse you will be a team leader to a small group of nurses and HCAs (Play and Care Workers), taking responsibility for line management. You will lead your team in acting as key workers to a small caseload of service users and act in a link role allocated to the team, for example Infection Control or Clinical Audits. You will be managing shifts, providing leadership to the team to ensure that all care is delivered in accordance with Richard House policies and procedures.

We are looking for someone who is empathetic and resilient, can work under pressure, and can communicate sensitively with our families and colleagues. Experience managing junior nurses and leading shifts is essential. It would also be great if you have a mentorship qualification and experience dealing with children with challenging behaviour. 

Based in the multi-cultural borough of Newham, we operate a vital 24/7 service. Shifts are 11.5 hours across weekdays and weekends. We require applicants to be available to work weekday shifts as well as weeknights, weekends and bank holidays.

Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds.

Richard House is not authorised to sponsor overseas workers; you will need to have the right to work in the UK to be considered for this role.

Benefits: Annual holiday allowance of 27 days, increasing to 29 days after five years’ service, Pension scheme offering 7% employer’s and 3% employee’s contribution, Option to continue existing NHS pension (subject to meeting criteria)Employee assistance programme, Death in service scheme, Occupational sick pay scheme, Enhanced maternity pay scheme, Flexible working, A supportive team with a commitment to CPD, Unsocial hours benefit (certain Care positions only)

REF-221113

We have an opportunity for a Benefits Advisor to join our Customer Accounts team in Bristol.

There will be a mix of home and office working.

The role:

As a Benefits Advisor you'll provide our customers with budgeting and welfare benefit advice. This will include completing Income and Expenditure statements, giving budgeting advice, benefit & grant applications, and signposting for additional support.

You'll be working with partners both internally and externally including Housing benefit, Department of Works and Pensions and independent money, debt or legal advice services.

To be successful in this role you'll need:

• An up to date working knowledge of the benefits system
• Experience of supporting customers to complete statements and applications 
• The ability to work with internal and external partners to achieve the best outcome for the customer
• Experience of supporting vulnerable customers with kindness and empathy
• Effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.

As you'll need to travel in this role, having a car and full driving licence is essential. 

A DBS check will also be undertaken for the successful candidate.

The interviews will take place week commencing 28th April. 

What we can offer you

As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

SNG are now the 6th largest housing association by size - with almost 3000 colleagues, over 82,000 homes and over 210,000 customers across London and the South.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

Location: Sheffield

Salary: Grade 6 - £42,697 per annum

Full time: 37.5 per week

Contract: Permanent 

Closing date: Thursday 8th May 2025 at 11.30 pm 

Are you a Solicitor with experience of housing and homelessness law and Legal Aid? If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency.

About the role

Using your legal expertise, you will play a key role in tackling housing in justice and unfair housing practices. You will be working under our Legal Aid contract, delivering legal advice and representing tenants at court where needed. Delivering systemic change through legal challenge to prevent homeless will also be a considerable part of the role. You will also work with the team in the Hub to help make sure people in the community are aware of their housing rights and how to enforce them, as well as providing support to Trainee Solicitors and Legal Advisers, ensuring good practice and compliance.

About You

Qualified as a Solicitor with at least three years post qualifying experience, you will have a strong knowledge of housing law and substantial experience of managing a wide range of housing cases. You have strong skills in court advocacy, litigation, report writing, file reviews and are able to meet financial targets. You will be able to meet the 2018 SQM supervisor standard in housing and be able to demonstrate experience of working under a legal aid contract.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About The Team

Our Legal Service provides specialist legal knowledge across Shelter through four teams covering Community Legal advice, Strategic Litigation, the National Legal Team and Legal Support Team. You will be part of our Community Legal Team, who are based across our 11 hub locations and work alongside hub colleagues every day to fight housing injustice and deliver systemic change relating to housing practice in our local communities.

Shelter Sheffield has a housing legal contract as well as a contract to deliver the County Court Housing Loss Prevention Advice Service at Sheffield and Doncaster. You will be based in the Sheffield community hub which has the overall aim of preventing homelessness and improving homelessness services for the people of South Yorkshire.

The advice and support team in Sheffield has been established for over 20 years, taking a holistic approach and focuses on emergency homelessness, support for children, families and people experiencing domestic abuse, as well as those with multiple and complex needs.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Responsible to: Support Team Manager

Responsible for: Live In Support Workers

Location: Baca office, Loughborough, England with regular travel to Loughborough and locations where Baca’s services are delivered

Hours: 37.5 hrs per week (incorporating evening and weekend hours and be part of the on-call team to deliver out of hours emergency support where necessary)

Salary: £29,009 to £31,203 per annum for full time.

Contract: Permanent

About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders.

Role Overview:
We are seeking a passionate and dedicated Senior Support Worker and Deputy Team Manager to join our Support Team. The successful candidate will lead by example, ensuring the highest quality of service delivery in line with Baca's vision, mission, and values. This role involves supporting the team manager in day-to-day operations, decision-making, and problem-solving to achieve key outcomes for young people. These include improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.

Key Responsibilities:

• Lead the support team to deliver high-quality services to young people.
• Support the team manager in daily operations and decision-making.
• Organise and coordinate meetings to achieve desired outcomes.
• Lead decision-making about young people's progress and transitions.
• Coordinate and deliver the young people's voice project helping us to make sure our young people are heard.
• Participate in the on-call team, providing support outside of work hours.
• Coordinate and deliver training, induction, and support for new support workers.
• Develop and share knowledge relevant to the role with the team.
• Provide support and supervision for the Live-In Support Workers.
• Work closely with all Baca teams and external stakeholders to enable young people to move towards independence.
• Ensure young people's accommodation meets regulations and is suitable for purpose.

As a Support Worker:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

General Duties:

• Be a role model, practicing Baca's values.
• Play an active and supportive role within the organisation.
• Take ownership of administrative tasks, including risk assessments.
• Maintain strict confidentiality and adhere to Baca's policies.
• Treat all staff and young people fairly and without prejudice.
• Employ correct procedures for safeguarding incidences or concerns.
• Work flexible hours as needed.

Personal Specification:
Baca is looking for someone who can be a positive role model in establishing holistic and therapeutic services for young refugees. The successful applicant will be passionate about our work, able to lead by example, and build an empowering environment. They will work constructively with local authorities, develop key external relationships, and work well with the staff team. The role requires an enhanced DBS check and the ability to travel across the UK, including overnight stays.

Competency Requirements:

• Highly organised, able to work under pressure, and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Alignment with Baca's values and strategic goals.
• Ability to respond to change and lead with hope, patience, calmness, and tenacity.
• Critical and creative thinking to innovate solutions and make challenging decisions.
• Resilience and ability to meet deadlines.
• Proven experience in coordinating tasks, people, and activities.
• Experience working with unaccompanied asylum-seeking and trafficked young people (desirable).
• Strong organisational, project, and time management skills.
• Excellent communication and presentation skills (desirable).
• Ability to build partnerships with external stakeholders.
• Ability to drive/travel to all locations where Baca's service is delivered.

Application Process:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

IN A NUTSHELL

The Director of Data and Analytics will be a critical driver in the Centre for Homelessness Impact's mission to end homelessness for good. By leading and developing our data strategy, infrastructure, and capabilities, you will unlock the power of data to inform a decisive shift towards prevention. This role will involve working with partners to harness data from across sectors – housing, social care, health, education, and more – to generate insights that drive evidence-based decision-making, illuminate cost-effective solutions, and fuel innovation in preventing homelessness. You will be part of the leadership team, working with researchers, and programme leads across the organisation to ensure data is at the heart of achieving our mission.

WHAT YOU'LL DO

• Lead the Data Strategy: Develop and implement a comprehensive data strategy aligned with the Centre's strategic priorities, including expanding access to evidence and data, fueling collaboration, and enabling lasting change through R&D and through Test & Learn programmes. This strategy will encompass data from various sectors that influence homelessness, with a focus on identifying cost-effective prevention strategies.
• Enhance Data Infrastructure: Work with external partners including in local government, national government, and the third sector to oversee the development and maintenance of robust data infrastructure, systems, and tools to support the collection, storage, processing, and analysis of data related to homelessness and its root causes across relevant sectors, with a view to supporting resource allocation and intervention design.
• Drive Data Analysis and Insights: While you will have direct line management responsibility for an evidence and data lead, with additional support from external associate data analysts as needed, you will also be a hands-on leader, conducting data analysis yourself. You will generate actionable insights and develop data-driven solutions to address homelessness by examining data from various sources, including housing, social care, health, and education, to identify trends, risk factors, and opportunities for cost-effective prevention. You will also collaborate with other colleagues within the Centre for specific projects and initiatives.
• Champion Data-Driven Decision Making: Promote a data-driven culture within the Centre and across all sectors relevant to homelessness prevention, ensuring data driven approaches, including cost-effectiveness analysis, inform programme design, implementation, and evaluation.
• Collaborate closely with the Director of Evidence to ensure alignment between data analysis and research priorities, and to effectively translate data insights into evidence-based practice and policy recommendations as well as contribute to the development of research projects, and disseminate findings to relevant stakeholders
• Foster collaboration and knowledge sharing: Collaborate with internal and external stakeholders across relevant sectors, including researchers, policymakers, and practitioners, to share data, insights, and best practices to advance the field. This will involve building partnerships with organisations and agencies beyond the traditional homelessness sector to access and analyse relevant data, including cost and effectiveness data.

WHO YOU ARE

• A data expert: You have a PhD in a relevant discipline including statistics; econometrics; or data science; or relevant work experience in lieu of a PhD. 
• A collaborative leader: You have experience of working collaboratively with a range of partners including in government or local government on data analysis
• A great manager: You have led and built high performing data analysis teams. Experience working in a fast paced working environment and delivering on projects with tight turnaround times.
• A strategic thinker: You can translate complex data and analytical insights into actionable strategies to address homelessness and its root causes, with a keen understanding of how to identify and evaluate cost-effective solutions. You can connect data-driven insights to broader organisational goals and strategic priorities.
• An effective communicator: You can clearly and persuasively communicate data-driven insights, including complex analytical findings and financial analyses, to various audiences, from policymakers to practitioners. You can tailor your communication style to different audiences and effectively convey the value of data and analytics.
• Desirable: An understanding of the homelessness sector and its data.

WHY THIS ROLE MATTERS

As the Centre for Homelessness Impact embarks on its next chapter with an even greater focus on prevention and cost-effectiveness, this role is critical. You will lead the way in using data to drive evidence-based decision-making, innovation, and systemic change, with a particular emphasis on achieving the 'prevention turn' to address the root causes of homelessness in a cost-effective and sustainable manner. You will work in close partnership with the Director of Evidence to ensure that data and research are seamlessly integrated to drive impactful change in homelessness and related fields.

WHAT WE OFFER

• A unique opportunity to make a real difference in the lives of people affected by homelessness.
• A chance to work with a passionate and dedicated team committed to achieving ambitious goals.
• A supportive and collaborative work environment that values innovation and creativity.
• The opportunity to contribute to the development of a leading What Works Centre.
• Direct line management responsibility for an evidence and data lead, with additional support from associate data analysts as needed. You will also have access to and collaborate with other teams within the Centre for specific projects and initiatives. 

WORKING AT CHI

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest-free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 30 days’ annual leave which increases with service to 33 days
• Enhanced maternity, paternity, shared parental, and adoption pay
• Employee assistance programme
• Flexible working

Employment Type: Full time. Open to part time and flexible working arrangements

Location: Remote - UK. Flexible, remote, or hybrid for London-based staff.

Salary: £70,000 - £80,000

Team: Evidence and Data

Seniority: Senior

Closing: 5:00pm, 22nd Apr 2025 BST

TO APPLY

We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.

The closing date for this role is Tuesday, 22nd April 2025 17:00. Interview will be held in person in our London office in early May. Please note, due to panel availability we cannot offer alternative dates.

We encourage applications from people of all backgrounds, and particularly welcome applications from people with experiences of homelessness.

Do you have a passion for working with people and the ability to empathise with others?

About the role

Hither Green Service (Spring Gardens and Hilda House) is a busy, flagship service which provides you with the opportunity to join a specialised and committed team supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham. 

Working as a Night Support Assistant, you will provide a first point of contact to clients at night; being responsible for:

• Dealing with emergencies, undertaking regular wellbeing checks, monitoring the CCTV system for incidents and health and safety concerns.
• Working with the shift lead you will be responsible for undertaking tasks on the night shift task list and supporting the day team with client interventions handed over. 
• Reporting incidents or maintenance issues and communicating concerns or events to the rest of the team.

About you

You will be able to communicate in a sensitive, assertive and nuanced manner that builds trust and effective working relationships with residents who are experiencing issues including substance and alcohol addiction, poor mental health, offending behaviour and histories of abuse.

To thrive in this role, you will:

• Understand the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services; or you may have personal experience of homelessness.
• Have experience of managing complex and difficult situations in relation to people and basic strategies to deal with challenging behaviour.
• Possess excellent communication skills and the ability to work well with others.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 23 April 2025

Interview and assessments on: 8-9 May 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Beyond Support Service Manager

Location: East London

Hours of work:    35 per week

Line Manager:       Direct Services Manager

Leave:                25 days plus bank holidays

Salary: £37,000 (including London Weighting)

Pension:              5% employer contribution, 3% employee contribution

Contract:  Permanent (subject to successful completion of 6-month probationary period)

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse.

Our ‘Direct Work’ is central to the organisation, providing trauma-informed, holistic support, to women who are/have been involved in selling sex.  Whilst the service has been established for over 10 years, we are entering into a period of change, and are seeking an experienced manager, to lead the team through this transition.

Working as part of a team in our East London office, you will be responsible for providing oversight and support for the day-to-day operations of the team, who provide regular telephone support to a caseload of women.

These calls will be often the first point of support for women involved in the sex industry, offering a listening ear for them to process some of their feelings and experiences and providing emotional support; as well as providing more practical assistance to overcome the barriers they face in accessing support.  This could be through advocating with external agencies e.g., mental health, housing, problematic substance use, homelessness, poverty, domestic abuse, sexual violence, the criminal justice system; and to make positive steps forward with their lives.

You will also have responsibility for maintain relationships with our small team of volunteer therapists, who provide free counselling to the women we work alongside.

You’ll enjoy…

• Competitive pay
• Flexible working
• Career opportunities– develop yourself and your career with a reputable national organisation in the VAWG sector
• Personal development allowance– to further your work-based skills and knowledge
• Cycle to work scheme– tax free allowance to buy
• Tech Buying Scheme– spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme– an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
• Clinical supervision– all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
• Blue light discount– a well-recognised national discount card scheme.
• Employee Assistance Programme (EAP)– a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

You’ll need…

• Proven experience of line managing a front-line delivery team
• Understanding of the complexities of working with women who have multiple disadvantages and the barriers to service access they face
• Experienced with working with and engaging with diverse groups of people from varying backgrounds
• Familiarity with local Adult Safeguarding protocols and procedures
• Rehearsed in forming positive working relationships with external agencies
• Ability to input, collate, interpret and provide written reports on project data
• Comfortable working within a Violence Against Women and Girls (VAWG) framework
• Commitment to providing quality, women-lead and trauma-informed support
• Strong communication and interpersonal skills
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Genuine Occupational Requirement (GOR): Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.

To apply:
Please read the application pack, and fill in the Application Form along with the Equal Opportunities form - all available on our website. Click 'apply' to access these.
Please return your application to the email address provided on our website. 

Please Note: The Equal Opportunities form will be detached from your application and kept separately.
The information given on it will not be used to make decisions about who is short-listed or recruited.

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.

We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives in Bristol?

This post is offered as fixed term contract for 12 months, or secondment for internal colleagues.

We have an exciting opportunity within the Bristol Street Outreach team as the Target Priority Group (TPG) Coordinator. The TPG is a cohort of clients with the most long-term and repeat periods of rough sleeping. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

In the TPG Coordinator role you will provide focussed case coordination and management of this group, working creatively alongside partner agencies to provide clients with a viable long-term option of accommodation that will allow them to start their recovery from homelessness and journey to independence. You will:

• Oversee the case management of TPG Outreach Workers.
• Hold a small caseload of clients, delivering intensive casework to them.
• Build and maintain productive relationships with internal and external stakeholders including the Local Authority, other homeless services and housing providers.
• Raise the profile and awareness of the TPG to encourage a city-wide, multi-agency response to long-term and repeat rough sleeping.
• Have the opportunity to support the Service Manager in collating information for reporting to demonstrate the themes and issues the team and clients face.

About you

This exciting role will suit someone with experience of communicating, liaising and negotiating with internal and external stakeholders, we encourage you to apply if you have below skills and abilities:

• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person-centred approach.
• Excellent communication skills and the ability to work with others whilst managing your own time.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
• A Full UK or equivalent driving license is required for this post.
• Flexibility is essential as you will be expected to work outside of your normal working hours when required, covering shifts that include early mornings, nights and weekends.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 21 April 2025

Interview and assessments on: 2 May 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for 2 kind, compassionate, and resilient Deputy Service Managers to join our Mental Health service in Southwark.

£35,700.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.

You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Service manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

This role deputises for the Contract Manager and/or Area Service Manager and may when required.

The shift pattern for this role is 5 x 8 hour shifts per week, depending on service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description please visit our website

What you'll bring:

Experience of managing accommodation-based services and resources and delivering to budget and performance targets

Experience of supervising staff teams supporting vulnerable adults

GCSEs in English and Maths (grade A-C).

Health and Social Care qualification

Knowledge of Safeguarding and Mental Capacity processes.

Up to date knowledge of current social care legislation

Experience of leading and managing a team

Possess excellent leadership skills with a positive, can-do attitude

Experience managing the support of customers with high complex needs

Experience of CQC standards and how they apply to services

Ability to demonstrate positive personal authority and maintain proactive working relationships

Ability to create and maintain excellent working relationships with stakeholders

Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:

Other relevant professional memberships and/or specialist qualifications

Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

Deadline: 9am Monday 6 May 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.