Housing support jobs

We currently have an exciting opportunity for a Marketing Manager to join our fantastic Communications and Engagement Team.

This role is a 12-month fixed term contract, working alongside the Head of Marketing and Marketing Officer on a part-time basis. The post holder will work 14 hours per week or two full days. We can be flexible on the days worked to accommodate the post-holder’s needs. We will require them to be predominately office-based because of the need to build relationships with team members, internal colleagues, and crucially our commercial tenants. 

About the Marketing Manager (Part-Time) role 

Are you passionate about creating interesting and engaging marketing strategies and campaigns to support independent businesses and brilliant neighbourhood spaces? Then as the leading social enterprise on London’s South Bank, we want to hear from you.

As our Marketing Manager, you will be responsible for developing and delivering marketing plans which support Coin Street’s purpose and values.

This includes raising brand awareness, promoting the shops, studios, and restaurants at Oxo Tower Wharf and Gabriel’s Wharf, and developing marketing events and in-person activities at the sites. 

The successful candidate will have marketing experience in retail, leisure, or hospitality, with a strong track record in developing strategies and executing online and offline campaigns. They should be strong at managing stakeholder relationships, using content management systems, Google Analytics, and email marketing. Candidates should also be experienced in brand management and overseeing creative projects.

About Coin Street Community Builders 

We provide the opportunities and spaces for people to lead their own change. Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.  

We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.  

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract 

Fixed-Term Contract (12 months). Part-Time, 14 hours per week. 

Salary 

£16,000 per annum. 

Extras 

• 27 days’ annual leave (excluding bank holidays)/Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff 

• 8% contributory pension scheme (5% employer contribution, 3% employee contribution) 

• Health and wellbeing support, including online mental health therapy sessions.   

• Free gym membership at Colombo, annual flu jabs 

• Commitment to training and development 

How to Apply 

Please submit your application by midnight on Sunday 27 April. Please note that incomplete applications will not be considered. 

The successful candidate will be required to undertake a DBS check.  

The Diocese of Chester is seeking to recruit a Property Officer to assist and support the Property Manager in providing efficient and effective management of the Diocese's property portfolio.

The successful candidate will be an excellent administrator, with working knowledge of spreadsheets. They will be able to deal with people sensitively and tactfully. Sympathy with the ethos of the church of England is essential.

The role will be based in Church House at Daresbury Park, Warrington, with some hybrid working available

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.

Closing date: Tuesday 6th May 2025

Interviews: Friday 23rd May 2025

We're looking for 4 kind, compassionate and resilient Floating Support Workers to join our Young People service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

Key Competencies:

Forming relationships

With key customers (end service users)
Within team and organisation
With external partners and agencies

Organisational skills

Planning and organising workload
Awareness of policies and procedures
Time and resource management

Team membership

Promote team ethos and values
Positive contribution to team environment
Personal development in team context

Results Orientated

Assist customers to achieve Support Plan goals
Achievement of local business objectives
Financial awareness

When submitting your CV/ Application, please consider what indicators you would expect to see under the three bullet points within each competency quadrant and demonstrate how you meet them.

Personal Attributes

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

£17,143 per annum (full-time equivalent of £25,000 per annum)
Part Time / Fixed Term Contract - 24 hours per week, worked over 3 days until 31 March 2026
Location: Based in Bedford Hospital Emergency Department and some working out in the community

Ref EDN-251

Are you a flexible, empathetic and collaborative individual with substantial experience of providing support, advice, and advocacy and communicating effectively the needs of clients to other professionals?  Do you have a proven record of assessing the needs of vulnerable young people who are at high risk of significant harm?

If so, St Giles is looking for an Emergency Department Navigator to join our team and provide vital support for those young people admitted to the hospital right through to their safe discharge back into the community and ensuring that they have access to appropriate longer-term support.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this exciting opportunity
Working as an integral part of the ED Navigator team, our successful candidate will identify and assess young victims of violence and provide a comprehensive and holistic assessment, advice, referral and support service, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.

You will produce support and risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, and deliver a holistic support service, working solo or with colleagues as the situation dictates, which will include providing practical help such as social and housing support, accompanying to appointments, ETE options and appearing in court. We will also count on you to develop and maintain relationships with partner agencies and to close cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for ongoing support.

What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience in working as part of a multi-agency team
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• To have a relevant qualification to a good standard or be working towards one
• A knowledge of relevant services for young people and their families in the service provision area
• First-class interpersonal, relationship-building and communication skills, both verbal and written. 

Successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing Date: 11 p.m. on 30 April 2025
Interview Date: 09 May 2025 on Teams

Join Our Team as a Supported Employment Coach

Location:

Oxfordshire – Bicester and Banbury initially but likely to expand to the wider Oxfordshire region (Home-based with the expectation of travelling to meetings, appointments and events across Oxfordshire)

Salary:

£26,000 pro rata per annum plus benefits 

-33 days annual holiday pro rata (incl. bank holidays)

Hours:

Part-time, 26 hours per week

Contract:

Ongoing

We have an exciting opportunity for a Supported Employment Coach to join our Ready, Willing & Able Supported Employment team to work with people in our SeeAbility homes to secure and sustain employment.

Established in 2021, Ready, Willing and Able is looking to expand grow.  This role is an exciting opportunity to spearhead our presence in Oxfordshire for the first time.

About you:

Do you have a passion for inclusion and share our belief that with the right support everyone can fulfil their ambitions?

If you do, working as a coach on Ready, Willing and Able, SeeAbility’s Supported Employment Programme, is a fantastic opportunity to enable inclusion to become a reality for everyone.

As a Supported Employment Coach, you will be identifying and delivering tailored support to people with learning disabilities and autism enabling them to achieve their career ambitions. 

We are looking for someone who shares our values and is passionate about inclusion in the workplace.  That person will share our belief that paid work is positive and possible for everyone and will have a record of accomplishment in supporting people with learning disabilities and autism to achieve their goals.  Ideally but not essential you will have successfully worked on supported employment programmes implementing the recognised five stage model for Supported Employment.

The role is Home-based with the expectation of travelling to meetings, appointments, and events across Oxfordshire.

About Us:

SeeAbility provides extraordinary support and champion’s better eye care for people with learning disabilities and autism, many of whom have sight loss. We encourage people with disabilities to challenge what they expect from life and we support people to achieve exciting new things every day.

In 2020, SeeAbility launched our first supported employment programme Ready, Willing & Able (RWA).  Our mission is to enable people with learning disabilities and autism to secure and retain paid employment that fulfils their career ambitions.

The RWA team are creative, we think outside the box and push boundaries. We strive to break down barriers within the world of employment. We have high expectations for the people we coach and high expectations of ourselves.

Why work for us?

Your development and appreciation 

• Fully paid essential training inc. Care Certificate 

• Funded professional qualifications –QCF levels 2-6 available (valued at £3,000+) 

• Annual excellence awards 

• Long service awards every 5 years and recognition 

• Development Discussions: Opportunity to discuss your progress and your future 

• Leadership development academy for the next steps in your career 

Your work-life balance 

• 33 days holiday pro-rata (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service) 

• Life events: Time off when you need it most 

• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years 

• Enhanced Family-Friendly Pay 

• Paid Fertility Leave 

• Carers Leave available 

• Flexible Working: We are up for anything that works for your team and the wider organisation 

Your money goes further 

• £500 monthly bonus scheme for two lucky colleagues 

• Enhanced overtime rates for working bank holidays and weekends 

• Eligible for Blue Light Card discounts 

• Discounts and cashback at hundreds of shops, restaurants and activities 

• Access to Tickets for Good 

• Pay reviews and commitment to pay competitive rates 

• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

• Refer a friend and receive £600 

• Paid DBS and renewals 

• Season ticket loans 

Your wellbeing counts 

• Cycle to Work scheme 

• Life assurance of 2x annual salary 

• Free 24/7 employee assistance programme for advice and support 

• Free eye test

• Discounted Gym Membership 

• Dedicated in house Wellbeing Coach for your team 

About Us

For those affected by homelessness, accessing essential healthcare and wellbeing support can feel impossible. At Providence Row, we work to change this by providing crisis support, health interventions, and pathways into long-term stability. We believe that everyone deserves a safe, healthy, and sustainable future.

About the role 

As our Health Access & Outreach Coordinator, you’ll be at the forefront of a project designed to improve healthcare accessibility for rough sleepers and those struggling with health inequalities. You will:

• Lead outreach across multiple boroughs, engaging rough sleepers and connecting them to essential services.
• Work with peer health mentors to foster trust and improve service engagement.
• Build strong partnerships with NHS providers, housing services, and harm reduction teams.
• Help individuals navigate healthcare systems, including GP registration, mental health referrals, and substance misuse treatment.
• Organise and expand our award-winning Health & Wellness Fairs, bringing crucial healthcare services to those who need them most.
• Reduce A&E admissions by embedding preventative care measures and early intervention strategies.

This is an opportunity to be part of a dynamic and innovative project, reaching people in boroughs we have never worked in so extensively before.

The ideal candidate

We are seeking someone with:

• Experience developing and managing health & wellbeing initiatives, particularly within primary care or homelessness services.
• A passion for outreach and community engagement, with a deep understanding of the barriers faced by homeless individuals and health inequalities.
• The ability to forge strong partnerships and collaborate with multi-agency teams.
• Excellent communication and problem-solving skills, with a proactive and compassionate approach.
• The flexibility to work on the ground, meeting people where they are—this is not a desk-based role!

Benefits

• Be part of an innovative and expanding project.
• Work for a well-respected charity that has been transforming lives for over 150 years.
• Enjoy a comprehensive benefits package, including:
  • 27 days holiday + bank holidays
  • Pension scheme
  • Cycle-to-work scheme
  • Season ticket loan
  • Employee Assistance Programme
  • Access to training & development opportunities
  • Monthly reflective practice

To apply

If you're ready to take on this challenging and rewarding role, we'd love to hear from you...

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role. 

Interviews

Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Togetherness and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis House Support Worker
Reference number: 270
Responsible to: Crisis House Coordinator
Working base: Crisis House – Hemel Hempstead 
Working hours: Full time (37.5 hours). The service rota covers 24/7 hour service, 365 days a year and includes night shifts.
Contract: Permanent
Salary: £23,500 rising to £25,000 per annum

About the Service

Hertfordshire Mind Network’s Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing Mental health Crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and a 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Our services are needed now more than ever!

About the role

As a Crisis House Support Worker, you will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.

Purpose of Post

To be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision.

Key Responsibilities

• To provide emotional support and work towards developing, flexible and realistic crisis/person-centred plans with Service Users.
• To work within agreed guidelines with and for Service Users, whilst being guided and supported by Senior Staff (as well as the Leadership team) in regard to documents/plans such as: Assessments of Need, Risk, Crisis support plans and Review forms.
• To draw upon one’s own lived experience (If applicable) as appropriate, as to promote the delivery of person-centred support.
• To provide immediate and appropriate advice and information to clients as to support with crisis prevention.
• To liaise with Nightlight management and external services such as: police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental health Services, etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
• Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
• Arranging transport for service users to facilitate access to services as needed.
• Support clients with activities of daily living as required.
• Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

Closing date for applications is 25th April 2025.
Interviews to be held week of 7th May

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

REF: SOC-251

Are you a compassionate, organised and proactive individual who has either worked on an offender-led support project or had personal experience of the criminal justice system or have served a prison sentence? Do you have experience of engaging positively with young offenders or other vulnerable groups?

If so, St Giles Trust is looking for a target-driven Caseworker to join our comprehensive communities-based team in Wales, where you work collaboratively to provide a high-level service to young people who have faced challenges in education, been under the influence of, dealt or supplied substances, or been affected by violence or trauma.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others. 
 

About this exciting opportunity
This multi-faceted role will see our successful candidate assess referred clients, with reference to St Giles Trust assessment practices, and then produce support and risk management plans based on these assessments, ensuring you promote inter-agency collaboration in the assessment and planning process.

We will also count on you to deliver a holistic support service, providing practical assistance with social and housing support, employment, training and education options, benefits work and debt advice, and to develop and maintain relationships with referral agencies, including police, Youth Offending Team and Youth Offending Institutions and local authorities. Closing cases efficiently and positively, identifying a survival plan for the client that will identify agencies that can be used for ongoing support and assisting with providing monitoring information that will help with the evaluation of the project are also key duties.

What we are looking for

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs.
• Experience in negotiating with partner agencies to establish links to further the aims of a project.
• The ability to use and develop monitoring systems to record all aspects of the project.
• An understanding of the need to use support plans.
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
• Excellent IT, interpersonal and communication skills, both verbal and written.
• A flexible, professional and empathetic approach to your work.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check with barred list is required for all successful applicants.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. 

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. 

Closing date: 11 pm, 27 April 2025.           Interviews: 06 May 2025 in Cardiff 

We're looking for a 2 kind, compassionate and resilient Support Workers to join our Mental Health service in Slough

£26,208.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role involves working on a rota pattern made by early, late, weekend and bank holidays.

For a full job description, please visit our website

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We have been lucky enough to secure funding from the National Lottery Heritage Fund for our wilder future for Herts and Middlesex Wildlife Trust Project. This is to undertake a programme of digital and cultural transformation at the Trust, creating a more efficient and effective organisation.

You’ll be part of the Trust’s Development Directorate, leading the development and delivery of the Trust’s volunteering transformation plans with the aim to improve collaboration and efficiency across the Trust.

About the role

This is a new role funded by the National Lottery Heritage Fund that will enable the transformation of how the Trust supports volunteering by delivering a programme of volunteer and staff engagement and training, and leading the set up and migration to a new cloud-based volunteer management system. The role will also lead on volunteer development with external partners as part of the project.

The postholder will require the ability to work collaboratively and to implement an agreed project plan to fixed milestones and is expected to support and embrace a positive team culture, and to uphold the Trust’s values and expected behaviours at all times. They should act as a positive role model for staff, volunteers and external stakeholders through a professional, collaborative and engaging approach.

Please see our recruitment for further job description and person specification.

How do we support you?

We offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

How to apply

It’s quick and easy to apply.

Once you had read our recruitment pack just email with your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria. Please see our recruitment pack online for contact details. 

The application deadline is 9am, Tuesday 6th May 2025.

Early application is encouraged as we will be reviewing applications as they are received and may contact you to discuss your application further before the interview stage.

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our staff team is enthusiastic, friendly and committed to making a difference.

About the role:

We’re looking for passionate and driven individuals to join our team as Young Person’s Workers, where you’ll have the opportunity to make a real difference in the lives of young people accessing our services. In this role, you’ll work directly with at-risk youth, empowering them to build the skills and confidence they need thrive independently in the community. Through personalised support and safety plans, you’ll help them develop essential life skills, find stable housing, and secure education or employment opportunities that set them up for a brighter future.

You’ll be the driving force behind each young person’s journey towards independence, using a strengths-based, trauma-informed approach to guide and coach them through their challenges. By focusing on their strengths and aspirations, you’ll provide the motivation and practical support they need to build a foundation for lasting success. You’ll play a key role in connecting them with the right services and resources, ensuring they’re fully prepared to live on their own and pursue their goals with confidence.

This role offers more than just the chance to support young people, it’s an incredible opportunity for your own professional growth. As you build your expertise and gain hands on experience in the field, you’ll be equipped to take your career to the next level, with opportunities for professional development, and advancement at Single Homeless Project (SHP). Join us and be part of something truly impactful, where your work changes lives whilst shaping your future.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with young people with complex needs and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 20th April at midnight

Interview date: Wednesday 30th April and Thursday 1st May in Kings Cross

This post will require an Enhanced DBS check to be processed by SHP for the successful applicant. 

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Southwark.

£29,940.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the post.
The shift pattern for this role includes: Early 8-4pm and late 2pm-10pm - Monday to Friday and double or, 8am-3pm/3pm-10pm Saturday and Sunday. With some mid shifts. Working days also includes bank holidays.

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Key-working the most complex service-users with needs aligned with Drug and Alcohol dependency
* Creating support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customers to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
* Providing support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem

What you'll bring:

Essential:
* NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
* Experience building and developing strong professional partnerships with external providers.
* Good written and oral communication skills

Desirable:
* knowledgeable in "Recovery" with an excellent understanding of addiction,
* capable of completing comprehensive assessments, managing a high caseload of complex cases, creating care plans and risk assessments,

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Amazing opportunity to join fast-growing organisation supporting older people with benefits help around the UK. Looking for experienced, passionate individuals; team leader roles available also for great candidates.

About Kinly

At Kinly we are on a mission to help older people live independently for longer. We know that old age is expensive and difficult for individuals and their families. Millions of pensioners face major barriers accessing the support they need; whether due to disability, low income, lack of internet or lack of family. We are here to help.

Kinly helps people over-66 to understand what benefits and allowances they are eligible for, and then helps fill-out the various complex forms/applications for them. By unlocking funds for people in need, we help people to afford the support that they need (e.g., carers, taxis, heating).

The business is based in London, but we have agents based remotely all around the UK, helping to make the service accessible to everyone.

About the role

Kinly is looking for a Benefits Adviser to provide benefits advice, complete benefits checks and maximise the income of people over-66, their families and their carers. This includes Attendance Allowance, Pension Credit, Carer’s Allowance, Council Tax and Housing Benefit support. It is a great opportunity to join an amazing team at a pivotal time in our growth, and shape the future direction of the service.

Team leadership roles are available for great candidates.

What We Offer

• Salary: £32,000 – £40,000 per year + annual bonus (based on performance)
  • Team leadership roles available for great candidates (higher salary)
  • Salary open to discussion (based on significant experience)
• Hours: Full-time (Monday – Friday) + holiday
• Contract: Permanent
• Promotion: Opportunities for personal growth and promotions within the company
• Perks: Free Nuffield gym membership
• Location: West Kensington, London (hybrid work possible)
• Start date: As soon as possible

 Main Responsibilities

• Provide benefits advice, benefits checks, form-filling and assistance to clients over-66 relating to disability and Pension Age people (including Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge)
• Review completed forms and carry out case checks to ensure quality
• Work with Kinly team in identifying additional ways we can help clients (i.e., other benefits people might be eligible for)
• Speak with clients on the phone to help them with different benefits applications; demonstrating empathy, patience, listening and a good phone manner
• Help to train new colleagues (e.g., systems, form-filling) and provide mentorship
• Help other team members with complex cases
• Maintain good records of cases, using the company’s systems effectively
• Maintain an up-to-date knowledge of the benefits system and policies and procedures relevant to the post
• Kinly provides support nationwide. Be aware of how regional differences can affect benefit entitlement (e.g., Local Housing Allowance) and include this knowledge in shaping the service and support
• Uphold Kinly’s high standards of professionalism at all times, living up to our core values of “access for all”, trust and championing older people

* Team leadership roles: great candidates can be offered a Team Leader role for a higher salary than advertised. This role will assist clients, but also help to lead and train the core team of benefits advisers.

Person specification

• Good knowledge of welfare benefits, including those relating to disability and Pension Age people (including Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge)
• Strong recent experience of giving advice on welfare benefits –  ideally 2+ years of experience, ideally somewhere like Age UK or Citizens Advice Bureau
• Ability to use tools to conduct benefits checks
• Good understanding of how different benefits impact each other (e.g., premiums in Pension Credit, what Pension Credit unlocks)
• Knowledge of other issues affecting older people including housing, transport, Blue Badges, care funding and community support is important
• Desire to learn about benefits in different regions (e.g., Social Security Scotland)
• Experience of taking welfare benefits claims to reconsideration and appeal
• Great team player, excited about Kinly’s broader mission of helping older people
• Excellent communication and interpersonal skills
• Highly compassionate and caring individuals
• Experience of working autonomously and taking responsibility to prioritise work and meet deadlines
• Willingness to participate in opportunities for training and professional development
• Competent and efficient at using a computer and typing (word, pdf, email)

How to apply

Please submit CV and a short cover letter explaining your experience of giving benefits advice and form-filling (where, how long for, and which benefits in particular).

Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Seeking a refuge project worker to join our emergency accommodation refuge housing team. 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. 

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at noon on Wednesday 30th April at 12 noon. Interviews will take place in the weeks commencing 12th May.