Housing management jobs
You will hold a vital role, which will support the implementation and ongoing development of our new youth service in Gloucestershire. We are looking for a dynamic individual, with a creative flare who can lead change with young people and effectively communicate and collaborate at all levels.
You will have experience of developing, coordinating and delivering impactful youth participation activities, enabling young people to have a voice in decisions which affect their lives. You will be skilled in working with young people who have experienced barriers to participation in education and community life. We are seeking applicants who are positive, empowering, resilient and can work with others to foster a sense of team wellbeing.
The Youth Participation & Outreach Lead will take a pivotal role in making a difference in young people’s lives. The Youth Sector in Gloucestershire is a diverse landscape made-up of a rich and varied range of youth and community organisations. This role will develop and deliver participation opportunities for young people enabling them to shape the planning and delivery of local Youth Service provision.
The client requests no contact from agencies or media sales.
The Head of Finance will primarily have responsibility for planning, implementing, managing and controlling all financial-related activities. You will have direct responsibility for the finance function.
The role will also be responsible for partner relationships with external accountants and auditors.
The successful candidate will be joining Eikon at an exciting time as the organisation builds innovative ways to deliver services to young people, including strengthening the evidence to influence increased strategic investment in preventative and early support for children, young people and the adults around them. You’ll be a crucial part of the leadership team, contributing to the vision and strategy of the whole organisation, and ensuring the organisation is in control of its current and future financial position and strategy to achieve Eikon’s vision.
To succeed in this role, you will need to manage competing priorities and build effective relationships with senior level colleagues and teams, the Finance Trustee and the Board of Trustees.
You will ensure systems, internal controls and financial management are in place to meet Eikon’s financial, contractual, statutory and legal responsibilities.
Responsibilities
Day to day financial management of the organisation, including:
· Ensuring the delivery of monthly management accounts
· Building and maintaining the systems for setting and managing annual financial organisational plans, budgets and quarterly forecasts
· Proactively manage the income and expenditure of the charity advising the management team on income shortfalls and overspends on expenditure relating to unrestricted and restricted funding
· Oversee and manage the charity’s finance operations including expenses, invoicing, payments and cash management
· Developing greater financial literacy across the organisation by building and maintaining accessible and clear systems and processes, and providing advice to budget holders
· Reporting to the Eikon Leadership and Management Teams, Audit and Finance Committee and the Board of Trustees
· Support and review of funding applications, commercial arrangements and contractual performance
Leadership Across The Charity
· Contribute to Eikon’s overall vision and strategy through membership of the Senior Leadership Team
· Contribute to monitoring the performance of the charity against its key objectives and to any corrective action that is needed
· Working with the CEO, Senior Leadership Team, the Finance Trustee, develop and implement the financial strategies that enable the successful delivery of the organisational vision and strategy
· Provide insightful financial analysis to inform key decision-making on growth opportunities, ensuring a balance between risk management and sustainable organisational expansion
· Develop appropriate process and systems improvements across the organisation that enable performance enhancements of the finance function
Maintain effective internal accounts and leading on statutory reporting and annual audit, including:
· Ensuring financial procedures and delegated authorities are fit for purpose, adhered to and up to date
· Ensure compliance with applicable legislation and regulatory guidance for financial and tax reporting
· Ensure compliance of all statutory requirements and accounting in accordance with the Statement of Recommended Practice (SORP) and the Companies Act
· Lead on the preparation of the Annual Statutory Financial Statements, liaise with auditors and ensure accounts are filed on time with the Charity Commission and Companies House
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN SOUTHAMPTON
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 7/5/2025 AT 10AM
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is based in a safe house in the Southampton area.
About the job
Due to a restructure, we are seeking a confident and experienced Modern Slavery Case Worker with a wide range of skills and importantly, a ‘can do’ approach.
As the Modern Slavery Case Worker, you will work as a member of a close and supportive team providing a safe environment for vulnerable female adults and their dependents up to the age of 1 from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.
You will be expected to line manage Case Worker Assistants and bank staff. Additionally, you will be allocated a caseload of up to 5 service users to support.
This role is mainly Monday to Friday, with occasional evening and weekend shifts. You will be required to be part of an on-call rota and able to get to and from the project if it is necessary to attend the project whilst on-call.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.
Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable. Please also note that there is a substantial amount of administrative work involved in this role.
Closing Date: Wednesday, 7 May 2025 at 10:00am
Interview Date: Monday, 12 May 2025
This role is subject to a satisfactory Enhanced Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and harmful body alterations. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and all our workshops are delivered with facilitators from affected communities.
We are looking for a Communications Manager to support our marketing, press and social media work.
Job Description
The charity would like to increase our digital footprint by 50% and in order to do this we need a highly motivated communications lead to boost our profile. You will create and deliver a marketing, press and social media strategy, to increase both the reach of our work and awareness of harmful practices. You will build relationships with a wide range of stakeholders including journalists, influencers and ambassadors to raise our visibility in both English and international languages in UK press, manage all our platforms and create digital content. You will work with the team and trustees to achieve desired outputs within agreed timeframes and budgets, to operational standards. Your work will be co-designed and informed by survivors and communities. You will operate under the principles of Do No Harm.
This role will be home-based and in Oxfordshire and will report to the CEO.
Person Specification
You will ideally be from a community affected by a harmful practice such as FGM/C or ‘honour’-based abuse and forced marriage. This does not necessarily mean you personally have been affected, but you have a deep understanding of the issues from living in your community.
Your knowledge of the topic:
You will need a strong understanding of violence against women and girls (VAWG), policy and legislation, ideally having experience working in the VAWG sector.
High level of organisation:
Most of the time you will be working from your home office so you will need be highly self-motivated and organised to meet deadlines for campaigns around international days (e.g. International Women’s Day) for example. You will be required to attend occasional meetings in Oxfordshire or elsewhere in the UK, for example at conferences where Sundial is represented, and some team meetings.
Strategic skills:
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Create and deliver Sundial’s marketing and social media strategy, ensuring a consistent message is shared with supporters
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Help grow social media networks and audiences
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Review analytics and prepare reports on progress
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Stay informed of upcoming trends and developments within the field of social media
Marketing skills:
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Creation of marketing materials
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Email and social media marketing
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Develop, implement and manage a wide range of young people’s participation and engagement campaigns ensuring successful delivery
Administration skills:
Administrative tasks, such as maintaining databases of press contacts, providing data about our communications for inclusion in bids for funding and reporting to donors.
Technical and digital skills:
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Create high quality, sensitive content to share online, such as videos and case studies, in order to raise awareness of harmful practices
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Check and maintain accounts across social media platforms, posting updates where appropriate
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Maintain a proactive approach to communications on social media accounts
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Skilled in using scheduling tools, Canva, Wordpress, film and photo editing
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Manage audio and video uploads and channels
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Contribute to the development of new online resources and projects
Relationships:
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Work with the Sundial team and participate in regular meetings as required
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Research and solicit potential ambassadors, influencers and celebrities
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Develop and manage relationships with ambassadors and influencers
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Manage the content of influencers, ensuring that their messaging is consistent with Sundial’s
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Keep the CEO informed of significant problems that might jeopardise the wellbeing of the organisation
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Promote the organisation’s commitment towards Equality, Diversity and Inclusion and ensure that this is embedded in your work.
Press:
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Prepare press releases
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Build relationships with journalists in both English and international languages UK press houses
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Coordinate interviews with Sundial team members
HOW to APPLY
· Please send your CV and a covering letter explaining your interest in the issues Sundial addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.
· We strongly encourage applications from people from communities affected by harmful practices.
· Applicants called to interview will be invited to complete a written task. Interviews will take place on the 19th and 20th May.
· The appointment is subject to an enhanced DBS check and references.
Sundial is a rights-based charity dedicated to ending harmful practices and abuse issues suffered by girls and women.
The client requests no contact from agencies or media sales.
SALARY: £35,000 FTE
LOCATION: Homebase
HOURS: 25 hrs per week (negotiable)
CONTRACT: Permanent
As Communications and PR Manager we are looking for an experienced and high-achieving individual with exceptional written skills to work closely with our Director of Communications and Fundraising. The successful candidate will lead on the delivery of an organisation-wide communication strategy and will also work with the Dir Comms and Fundraising to develop and deliver a PR strategy to help grow JET’s voice and influence at a very exciting time in our growth (this is the first time we have looked to bring our PR function in-house).
You will have responsibility for managing JET’s voice and narrative, and will supervise our Communications and Events Officer to plan, develop and deliver engaging copy and multimedia assets - both long and short form – for use across multiple platforms in line with our comms KPIs. Your exceptional written and proofreading skills, creative experience and your eye for precision, will support us to develop inspiring and impactful stories to bring our work to life for our key audiences.
You’ll also have responsibility for PR and media relations activities including identifying relevant media opportunities, writing press releases, building out the organisation’s PR infrastructure, and proactively pitching to local and national media and policy influences to grow awareness of our work with key audiences.
We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch. Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Enhanced Maternity Leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is 21st April at 23:59.
Interviews to be held week commencing 28th April 2025.
Interview process
First-round interviews: Week commencing 28th April 2025 – Candidates will be asked to present a portfolio of recently published written work as part of the assessment of their writing skills (ideally published by more than one external source). All portfolio pieces must be the written work of the applicant. The portfolio must also be submitted in advance, with further instructions provided upon invitation to the interview.
Second-round interviews: 6th May 2025 – A face-to-face panel interview will be held in or around Lincoln. Candidates will also be given a brief editorial task to complete, together with a Q&A session.
Questions?
Contact us through our website.
Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.
Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.
The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Team Leader to join our team in. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.
About the role?
We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.
About you
We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.
You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.
You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.
You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.
How will you make a difference?
You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.
You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis. Assisting them to grow in confidence and empowering them to assist those in need of support.
You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: Midnight on Sunday 27th April 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Want to know more about VoiceAbility and the role?
Please visit the vacancy page on our website
The client requests no contact from agencies or media sales.
Maternity Cover June 2025 – April 2026
Post Title Digital Marketing and Communications Officer
Responsible to Director of Fundraising, Communications and Marketing
Purpose of post The delivery of SCT digital marketing and communications activities
Salary£33,000
Hours 35 hours per week
Line management N/A
Location Hybrid working between home, SCT Head Office and SCT sites in East London
Additional Benefits: BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
Hybrid working
INTRODUCTION
Spitalfields Crypt Trust (SCT) is an East London charity, providing practical help, support and training to people affected by homelessness and addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working.
We provide a residential addictions treatment programme, supported housing, training and development opportunities and a highly effective Housing First service. Our nine charity shops and two social enterprises put us at the heart of diverse East London communities.
You will join a Fundraising, Marketing and Communication team committed to working collaboratively and sharing knowledge, ideas and skills, to create a supportive culture. This is something we are proud of and believe is at the heart of our success.
Over the past year, we have transformed our communications, updating our brand and messaging. In this role, you will use your creativity to continue to deliver a vision set out by our Digital Marketing and Communications Manager during their maternity leave.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all.
ROLE AND RESPONSIBILITIES
In this role, you will have the opportunity to use your experience and creativity to deliver an exciting digital, marketing and communications plan, including
Digital Marketing
Create engaging brand social media content and publishing it across our channels, Facebook, Instagram, LinkedIn, YouTube and TikTok.
Support services, fundraising and retail marketing on social media, including implementing paid-for advertising.
Create and edit photography and video content for our website and social media channels
Create and send out marketing emails using MailChimp and report on their performance.
Monitor responses on our social media channels, ensuring messages and comments are responded to in a timely manner.
Support our WordPress website, including updating pages and uploading posts and stories, and look for opportunities for search engine optimisation.
Monitor the performance of our WordPress website and ensure that senior managers are alerted to any issues that arise.
Communications
Write case studies, blogs and other written content, working with colleagues across the organisation.
Design posters, flyers, brochures and reports using Canva, ensuring they are within the SCT brand.
Ensure any materials adhere to SCT brand guidelines.
Retail marketing
Work in collaboration with charity retail colleagues to:
Develop collateral for SCT Shops and Social Enterprises, ensuring materials are high quality and within the SCT brand.
Ensure there is a regular flow of compelling social media content that creates customer loyalty and reaches new customers.
Other duties
Work with the Director of Fundraising, Marketing and Communications and colleagues across SCT on the implementation of our 60th anniversary campaign.
Maintain a marketing calendar and project plans using ASANA.
Work with the Director of Fundraising, Marketing and Communications on PR activities, engaging with journalists and the media, influencers and other stakeholders.
Work in collaboration with colleagues in SCT services teams.
·Attend events and be willing to occasionally work outside working hours (TOIL will be given).
·Actively keep up to date with new developments in marketing and communications.
PERSON SPECIFICATION
Essential
Digital Marketing
A minimum of two years managing social media accounts, including Facebook, Instagram, Twitter and Linked in.
A good understanding of GDPR legislation and how it relates to digital marketing.
Demonstratable experience of running a WordPress website, planning and uploading content and monitoring its performance
A demonstratable understanding of SEO and Google ads.
Demonstrable experience of managing paid for digital ads via Meta business manager.
Experience of producing creative and impactful social media content, including photography, video and audio materials.
Experience of creating compelling and creative marketing emails using e-mail marketing software such as Mail Chimp.
Experience of working with colleagues to develop their content creation skills and improve their understanding of social media.
Communications and marketing
A love of storytelling and excellent written communication skills, with the ability to write accurate copy for different audiences
Desireable
Proven experience of working within brand guidelines and advising others on brand execution.
Experience using CANVA to produce marketing materials in-house.
Demonstratable experience of managing a marketing calendar and leading planning meetings with internal stakeholders.
Experience in using ASANA or similar project management software.
Experience of working in a charity and working closely with fundraisers to promote their campaigns and activities.
Experience in charity retail marketing
Personal qualities
A proven ability to work with a range of internal and external stakeholders
A creative self-starter, with the ability to try new ideas and have the confidence to fail fast, test and learn.
A demonstrable interest in emerging ideas and developments in digital marketing and communications.
The ability to work with people with lived experience of homelessness and addiction, ensuring all interactions are carried out sensitively.
Please apply with CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
Job Purpose
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
Key Responsibilities
Service Operations & Delivery
- Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
- Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
- Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
- Ensure programme materials, food, and supplies are organised ahead of service delivery.
- Coordinate transport and minibus safety checks, ensuring compliance with regulations.
Safeguarding & Risk Management
- Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
- Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
- Oversee and log incident reports, ensuring concerns are escalated where necessary.
- Conduct daily health & safety checks, including fire safety and emergency response planning.
- Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
- Attend referral board meetings, discussing child placements and safeguarding needs.
Staff Leadership & Development
- Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
- Deliver staff briefings, ensuring all team members understand their responsibilities.
- Monitor staff performance, identifying training needs and areas for development.
- Ensure all staff have completed safeguarding, first aid, and compliance training.
- Provide supervision and mentorship, ensuring staff are well-supported and engaged.
Site & Facilities Management
- Conduct weekly site inspections, identifying and actioning necessary maintenance.
- Oversee contractors and external service providers, ensuring all work is completed to standard.
- Ensure fire safety, security systems, and emergency protocols are fully operational.
- Manage waste disposal, hygiene standards, and overall site cleanliness.
- Ensure transport compliance, including minibus servicing, safety checks, and records.
Finance & Administration
- Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
- Review and approve weekly timesheets, ensuring accuracy for payroll processing.
- Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
- Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
- Track operational expenditure and reconcile budgets, ensuring cost efficiency.
- Process invoices for site maintenance, supplies, and programme costs.
- Respond to emails and phone calls, handling stakeholder queries and urgent matters.
Stakeholder & External Engagement
- Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
- Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
- Attend networking meetings, representing the organisation and strengthening partnerships.
- Ensure marketing materials are up to date and available, supporting engagement efforts.
- Maintain positive relationships with parents and carers, providing updates on services.
Strategic & Financial Planning
- Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
- Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
- Play a key role in the annual budget-setting process, ensuring alignment with service needs.
- Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
- Attend monthly charity-wide meetings online and biannual in-person full charity meetings.
Person Specification
Essential Criteria
- Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
- Extensive experience in operations management, preferably within a children’s services or social care setting.
- Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
- Experience managing staff, including training, supervision, and performance management.
- Proven experience in budget management and financial oversight.
- Knowledge of health & safety regulations, including fire safety and site risk assessments.
- Ability to work autonomously, making on-site decisions in a remote location.
- Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
- Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
- Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.
Desirable Criteria
- Leadership and management qualification (Level 5 or equivalent).
- Experience managing a residential or respite setting.
- First Aid at Work qualification.
- Minibus driver certification (or willingness to obtain).
- Understanding of GDPR compliance in a childcare setting.
Additional Information
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
REF-220980
Join Us at Citizens Advice Camden
Citizens Advice Camden is an independent local charity with over 85 years experience providing free, confidential, and impartial advice to help people resolve their legal, financial, and other problems. We are proud of our commitment to tackling inequality and helping those in our community who need support the most. Our work spans a broad range of social welfare law issues and we are known for delivering high-quality, holistic advice and casework.
Supporting Families at Great Ormond Street Children's Hospital
Since 2008, Citizens Advice Camden has provided a pioneering and well-regarded advice service at Great Ormond Street Hospital (GOSH) — the first of its kind in a UK children’s hospital. The service supports families of seriously ill and disabled children who are receiving treatment at GOSH, helping them navigate the life-changing socio-economic impacts of their child’s illness. We work closely with GOSH staff and partners — including social workers, family support officers, chaplains, and other stakeholders — to offer technical advice and casework that complements the hospital’s wider support services.
The issues families face can include reduced income, unsuitable housing, debt, and accessing benefits — especially during long or repeated hospital stays. Many families continue to receive our support over months or years, and our work is rooted in partnership, compassion, and a strong commitment to GOSH’s ‘One Team’ ethos.
The Role: Generalist Adviser/Caseworker
We are seeking an experienced adviser/caseworker to join the service. The successful candidate will deliver high-quality, holistic advice and in-depth casework across a range of social welfare issues, with a strong focus on welfare benefits (including appeals) and housing, including complex and disrepair cases. You will provide tailored, long-term support to families, managing multi-issue caseloads with sensitivity and a commitment to empowering clients. Close collaboration with healthcare and support professionals at GOSH is essential to ensure integrated and effective service delivery. You will also contribute to research and campaigns by gathering social policy evidence and maintain accurate, detailed case records to support monitoring and evaluation.
To succeed in this role, you will need experience in advice and casework—particularly in welfare benefits and housing—along with confidence in using digital systems and tools for remote working. You should be proactive, well-organised, and capable of handling a demanding and emotionally complex workload. Strong communication skills are essential, as is an understanding of the social and economic challenges faced by families of seriously ill children. You must hold, or be able to provide evidence of meeting, MaPS accreditation at advice and casework level.
Being available onsite is an important aspect of this role and so this role is hybrid working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project, which could change over time.
Appointment to the role is subject to being granted GOSH honorary staff status, which includes full compliance with GOSH policies and training requirements, as well as a satisfactory enhanced DBS check.
If you’re passionate about making a difference and have the experience and empathy to support families we’d love to hear from you.
Start Date: Immediately (subject to pre-employment checks)
Closing date for applications: 9am on Monday 28th April 2025
Interview Date: Tuesday 6th May or Thursday 8th May, Interviews to be held on Zoom
SafeDeposits is Scotland’s leading tenancy deposit protection scheme and dispute resolution provider. As a not-for-profit, SafeDeposits donates surpluses generated to its charity, the SafeDeposits Scotland Charitable Trust (“the Trust”). The Trust aims to improve standards in Scotland’s private rented sector by promoting education, training and best practice.
In addition to its grant-giving, the Trust is developing an ambitious research programme designed to inform future policy making and debate. This includes two new national representative surveys: “The Voice of the Tenant (Scotland)” and “The Voice of the Landlord (Scotland)”.
SafeDeposits and the Trust are part of the TDS [The Dispute Service Ltd] Group; a not-for-profit company limited by guarantee that operates equivalent deposit protection services across the UK and delivers a range of initiatives to raise standards in the private rented sector.
We have a new opportunity within our Policy, Research and Strategy team to join them as a Research and Programme Officer.
This is a full-time, permanent position ideally based within commuting distance of our Glasgow office. However, we are open to considering home-based candidates from other areas of Scotland, depending on their skills and experience.
The purpose of this role is to deliver and support the expansion of SafeDeposits research programme. The successful candidate will work on qualitative and quantitative research projects and ensure findings are disseminated effectively. Our priority is to recruit an individual with the requisite research skills and experience. Where required, appropriate training and support will be provided for the aspects of the role involving coordination of the grant-giving programme. The role offers a unique opportunity for a researcher to not only contribute to the evidence base, but to also work with TDS and SafeDeposits colleagues to commission evidence-based solutions for positive change.
Some of the key responsibilities include:
- Working with external contractors to deliver the Voice of the Tenant (Scotland) and Voice of the Landlord (Scotland) surveys.
- Conduct, analyse, and report on qualitative and quantitative research projects.
- Lead research collaborations with other organizations and stakeholders.
- Develop content, including blogs and social media posts, to share research findings in collaboration with marketing.
- Represent SafeDeposits Scotland Charitable Trust at internal and external events, including presentations and public speaking.
- Assess and monitor grant applications in collaboration with an external contractor.
To be considered for this opportunity you must:
- Have a degree in a relevant field
- Have a minimum of 3 years’ experience in research, social policy, or a similar role (or equivalent postgraduate study).
- Be proficiency in quantitative and qualitative research methods.
- Have strong working knowledge of Excel for statistical analysis and reporting.
- Demonstrate an understanding of data validity and credibility.
- Be able to demonstrate excellent verbal and written communication, with the ability to tailor messages to different audiences.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
This is your opportunity to make a real difference!
Nottingham Hospitals Charity is looking for a Community Fundraiser to join the team and play a crucial role in growing our community fundraising income. The team needs an energetic and confident communicator who enjoys building long lasting relationships with supporters and wants to make real impact for our amazing local NHS hospitals.
Working to support Nottingham University Hospitals NHS Trust, this varied role will support on the delivery of a diverse portfolio of community partners, supporters and events. The successful candidate will have a friendly and engaging personality and enjoy engaging people face to face, over the phone and via email.
As a small, dynamic team, we have big ambitions to build on this income stream and grow our community income in the coming years. The role will entail identifying, managing and growing a portfolio of community supporters to help us deliver our fundraising ambitions.
You could be an individual who is already successfully working in fundraising or perhaps has been inspired to make the leap into the third sector with transferable experience. Above all, you must be energetic, target-driven and able to communicate with real passion and influence.
About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Main duties of the job
Reporting to the Senior Community Fundraising Manager, you will grow our community income by recruiting and managing community supporters to drive our fundraising efforts across our key campaigns, lead and motivate individuals to take part in fundraising activities, turning conversations into lasting relationships that support our amazing local NHS hospitals.
Working primarily with community supporters, the post-holder will also need to work closely with our Corporate, Individual Giving and Legacy, Comms and Marketing colleagues in support of our overall objectives.
KEY JOB RESPONSIBILITIES
- Manage and cultivate a portfolio of community supporters and prospects to grow income
- Build multi-layered stewardship plan that secures long-term support and offers excellent customer service
- Build year-round cultivation and stewardship event plan for individual supporters and community groups
- Support Senior Community Fundraising Manager to develop and implement annual community fundraising action plans to grow income, generate new leads and manage ongoing relationships
- Conduct prospect research to identify best prospects and plan approaches to introduce the Charity to secure support, to include Charity of the Year partnerships and sponsorship opportunities
- Proactively cultivate and develop relationships with new community supporters and develop relationships with existing donors to secure ongoing support
- Provide effective relationship management and stewardship to demonstrably increase retention of community donors
- To promote and help co-ordinate NHC volunteering opportunities
- Think creatively to develop fundraising initiatives to encourage community supporters to engage with Nottingham Hospitals Charity quickly and easily
- Identify opportunities to secure Nottingham Hospitals Charity as the beneficiary for community charity events
- Support with the planning and execution of events and opportunities for community partners to showcase our work and engage with new supporters
- To ensure the meticulous recording of all data on Raiser’s Edge and filing systems (including personal data and financial information)
- To work with Nottingham Hospitals Charity’s fundraising, administrative and IT systems and guidelines
- To represent Nottingham Hospitals Charity internally and externally as required
- To regularly work outside of regular office hours
- To undertake any other duties, which may be reasonably required
If you have any questions about the role or working at Nottingham Hospitals Charity, please contact Michelle Dorman or Sam Cousens at Nottingham Hospitals Charity
The client requests no contact from agencies or media sales.
HIV Peer Support Worker
About Trade
Trade Sexual Health (Trade for short) is a small health and wellbeing charity based in Leicester. We currently have seven staff and more than 40 volunteers.
Trade began as a grassroots gay community response to HIV in Leicester in the late 1980s. Throughout the 1990s, Trade worked in creative ways to spread information about sexual health and HIV prevention to gay, bisexual and other men who have sex with men in the city (GBMSM).
Trade has been a registered charity since 2000. Over the last 25 years, the core of our work has been focused on improving the sexual health of gay and bisexual men across Leicester, Leicestershire, and Rutland. We have always taken a holistic approach to understanding and addressing the range of issues that might impact on gay and bisexual men’s capacity to look after their sexual health. As a result, we started a counselling service – Approach Counselling – to support community members to improve their mental wellbeing. We now draw on this experience to tackle wider health inequalities in relation to sexual health and HIV, and to provide peer support for anyone living with HIV in the areas where we work. For a small charity, Trade has always ‘punched above its weight’ and we have a national profile for the innovative sexual health work we do.
We currently hold contracts to deliver sexual health promotion and HIV prevention outreach in the City of Leicester, Leicestershire and Rutland to LGBTQ+ people, asylum-seekers, and a range of racialised communities that experience significant inequalities in relation to their sexual health.
We have a history of providing peer support to people living with HIV and this is now becoming a growing strand of our work. In addition to the HIV Peer Support contract in Northamptonshire (which this post relates to), we expect to be delivering enhanced HIV peer support across Leicester, Leicestershire and Rutland.
The primary purpose of this role is to deliver first line peer support to people living with HIV, of all genders and backgrounds, in Northamptonshire. The postholder will spend most of their working week embedded within the HIV clinics in Northampton and Kettering. They will ensure that people who have been recently diagnosed, or are struggling with their diagnosis, and those re-engaging with their HIV care feel supported and have the information they need to live well and thrive with HIV.
The postholder will be responsible for:
· Working as part of a multi-disciplinary team (MDT), bringing their own knowledge and experience to that work.
· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV
· Help recruit new volunteers and ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer.
· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.
· Develop a catalogue of services, groups and support in the area where people can be signposted to for further wellbeing support either in addition to or instead of peer mentoring.
· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression.
Job Activities
The post-holder will:
· Normally spend at least one day a week in the HIV clinic at Kettering General Hospital and one day at Northampton General Hospital. Some travel to other sites may be required.
· Work as part of a multi-disciplinary team (MDT) including nursing staff, doctors, clinical psychologists, and pharmacists within the HIV clinics, bringing their own knowledge and experience to that work.
· Triage new patients requiring peer support to understand what specific issues they are facing and the support they need.
· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV. The volunteer peer mentors will be trained and managed by our partner organisation, Northamptonshire Carers, but the postholder will help recruit new volunteers in clinic, ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer, and help manage booking appointments between mentors and mentees.
· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.
· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression.
· Refer/signpost people into specialist services such as mental health services, drug and alcohol services, and services offering advice on housing, benefits and immigration issues.
· Support the eight standards listed in the British HIV Association Standards of Care for people living with HIV.
· Follow the National Standards in HIV Peer Support guidance and its four standards.
· Contribute to the development of innovative ways of delivering HIV peer support appropriate to the local context.
· Keep accurate, confidential and secure records of all peer support referrals and interactions.
· Contribute to the compilation of quarterly monitoring reports about our performance for the Integrated Care Board commissioning team for Northamptonshire.
· Develop and maintain professional working relationships with partners
· Represent Trade in a professional manner at relevant forums and meetings
Accountability / Reports:
The post-holder will report to the Chief Executive Officer
Peer staff supervision for project specific needs.
All positions are monitored by the Trade Board of Trustees and will be responsible to this Committee.
Duties and responsibilities must always be undertaken with due regard to the values and service principles of the organisation and in accordance with Trade Policies and Procedures, as well as all other policies and procedures by which Trade is contractually bound.
General Working Skills, Competencies and Conditions. What follows in this section will be applicable to all staff as per the requirements of specific roles.
Competencies and Skills
· competent in using computer-based software for word processing, data management (e.g. Excel) and social media literacy
· ability to work in a variety of venues throughout Northamptonshire in line with service requirements
· hold a full driving license (preferred, but not necessary)
· effective, independent decision making is necessary to signpost clients to other services if query is outside the remit of the post or the services which Trade provides
· ensure professional boundaries are always maintained
· dealing with clients’ fears and distresses
Working Conditions
· work will take place within a hospital or clinic setting at an integrated HIV and sexual health clinic
The post-holder will:
· attend team meetings and staff training days
· attend key events (as part of working hours) during the year including: World AIDS Day, and National HIV testing week
· contribute to professional working relationships and engage effectively with other partners to promote Trade services
· ensure that all premises are safe and secure for staff, volunteers, and service users
· share in domestic tasks with other staff members and volunteers
· undertake any other duties which may be reasonably required by the Trade Board of Trustees
Disclosure and Barring Service (DBS) : Enhanced DBS disclosures will be requested on appointment.
Person Specification
This person specification serves as the selection criteria for the post. The more of the criteria that you demonstrate you can meet in your application, the greater the likelihood of you being invited to interview. In answering the questions on the application form, explain how you meet these criteria.
Experience:
Lived experience of HIV and an understanding of the impact of receiving a new diagnosis Essential: will be assessed through application form and or Interview
Experience of supporting people in vulnerable circumstances, or from marginalised communities, particularly people living with HIV or other long-term health conditions Desirable: will be assessed through application form and or Interview
Experience of working collaboratively with multiple teams or organisations (including NHS services, charities and other support organisations) Essential: will be assessed through application form and or Interview
Skills:
Ability to communicate effectively and appropriately with a wide range of people and organisations Essential: will be assessed through application form and or Interview
Ability to work independently, using your own initiative Essential: will be assessed through Interview
Strong mentorship skills to support and motivate individuals Desirable: will be assessed through application form and or Interview
Excellent organisational and time management skills to manage multiple priorities, including appointments, supporting people access the service, and reporting Essential: will be assessed through application form and or Interview
Ability to deliver and develop a comprehensive peer mentoring scheme, understanding the importance of person-centred care and support Essential: will be assessed through application form and or Interview
Knowledge and understanding:
Knowledge of HIV, its impact on individuals, and the specific support needs of people living with HIV Essential: will be assessed through application form and or Interview
Knowledge of the benefits of providing peer support to and with people with long-term health conditions Essential: will be assessed through application form and or Interview
Familiarity with safeguarding policies and practices, particularly in health and support services Desirable: will be assessed through application form
Understanding of the benefits and challenges of volunteering (as a peer mentor) Essential: will be assessed through application form and or Interview
Personal attributes and approach:
A commitment to improving your own knowledge and skills Essential: will be assessed through application form and or Interview
A commitment to Trade’s mission, vision, and values Essential: will be assessed through application form and or Interview
A commitment to equality, diversity and inclusion when working with patients, volunteers, and the wider organisational/project team Essential: will be assessed through application form and or Interview
A commitment to providing development support to team members (including volunteers) and to ensuring that colleagues understand your priorities and work streams Essential: will be assessed through application form and or Interview
We plan to hold interviews on 13/14th May 2025
Trade provides high quality, health and wellbeing services to the LGBTQ+ community and people living with HIV (PLHIV)


The client requests no contact from agencies or media sales.
Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park’s crucial role in World War Two.
We are looking for a Head of Commercial Operations to join our busy team. Reporting to the Director of Public Engagement, you will lead and manage the teams responsible for key commercial activity such as retail, catering, venue hire and associated events, and operational functions such as bookings, security, customer service and delivering great visitor experiences.
This role is all about ensuring the business is visitor and commercially focused. You will have demonstrable experience of managing and developing commercial operations in a customer or visitor-focussed environment, inspiring your teams to work to and exceed high standards and targets.
You will be a confident self-starter with strong people management skills, and a passion for business development. Excellent IT skills are a must, and you will be astute at measuring, analysing and reporting on performance across all your areas of responsibility, always looking for ways to improve and innovate, to drive success.
Please see the Job Description for further details around the person requirements and job responsibilities.
This position is full time, working 37.5 hours each week, usually Monday to Friday 9.00 until 17.00. Flexibility to work some evenings and weekends, as required.
You will be based on site at Bletchley Park, Milton Keynes.
In return, you will receive a salary in the region of £50,000 per annum depending on experience, along with a company pension scheme, BUPA wellbeing cash plan and 38 days holiday per annum, including statutory holidays.
If this sounds like the role for you and you would like to join the team at Bletchley Park, please apply including your CV along with a covering letter setting out why you are suitable for this role.
The client requests no contact from agencies or media sales.
Salary: £44,800-£49,000
Contract: Permanent, full-time
Location: London/Hybrid
Closing date: Rolling
Benefits: Flexible working arrangements, Great maternity, parental, dependents, and compassionate leave arrangements, Employee Assistance Programme
We have an excellent opportunity for a Corporate Partnerships Manager – New Business working for St Mungo’s, one of the UK’s leading homelessness charities. You will report to the Senior Corporate Partnerships Manager. As part of this role, you will be responsible for leading the cultivation and launch of new corporate partnerships, delivering mutual benefit for St Mungo’s and the partnering company.
Excitingly, this will offer you the opportunity to line manage a Corporate Partnerships Coordinator and Executive, leading on all new business activity, from identifying suitable partner prospects through to handover to the account management team.
To be successful as the Corporate Partnerships Manager – New Business, you will need:
- Extensive experience of securing new multi-year, high-value partnerships, as well as brand and commercial partnerships.
- Demonstrable experience of negotiating, influencing and creating partnership agreements.
- Experience of leading, motivating and managing people to achieve team and organisation objectives.
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Digital Technology Project Manager - 18 months contract
Salary offered: £47,460 per annum
Charity People are very pleased to be partnering with a Social Care charity, which provides high quality support and care to vulnerable people in North-East London. The organisation is proud to empower the people they support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them. They believe in engaging, enabling, and empowering the people they support to make positive choices and live the lives they want. Care is at the very heart of everything they do.
About the role
This pivotal role will drive organisation's digital maturity, overseeing the implementation of key systems such as Digital Care Records, Time-Attendance, M365, and other business-critical platforms. You'll work collaboratively with senior leaders and operational teams to deliver projects that improve efficiency, streamline processes, and foster a culture of digital confidence across the organisation.
Given the nature of our services, we're particularly looking for someone with experience in the Care Sector or a related field such as healthcare or social work, who understands the operational and regulatory complexities of delivering frontline care. The first major project you'll lead will be the implementation of a new digital care records system, and sector insight will be key to ensuring success from the outset. Reporting directly to the executive Director of People and Corporate Services, you will be working very closely with internal and external stakeholders, as well as managing the Care and Support Technology Officer.
If you're an experienced digital leader with a passion for transforming organisations through technology, this role offers an exciting opportunity to make a meaningful and lasting impact in a values-driven environment.
Key Responsibilities
- Lead the delivery of Outward's digital transformation strategy, ensuring alignment with organisational objectives.
- Manage end-to-end project implementation, developing systems such as digital care records - Nourish, M365, etc.
- Work with teams to design and deliver training programmes that improve digital literacy and enable effective system use.
- Ensure seamless integration and ongoing optimisation of digital systems across the organisation.
- Identifying, managing risks and implementing effective solutions.
- Use data and analytics to drive decision-making, monitor performance, and demonstrate impact.
- Develop processes to monitor system performance, troubleshoot issues, and manage system upgrades.
- Ensure systems are configured to capture and report key performance indicators, enabling data-driven decision-making.
Essential:
- Degree in IT, Computer Science, or a related field, or equivalent professional experience.
- Proven experience leading digital transformation projects, including successful systems implementation and embedding.
- Demonstrable experience and knowledge of systems development, integration, and maintenance-including platforms such as Care Records (e.g. Nourish) and Time & Attendance systems (e.g. Sona).
- Excellent project management skills, including planning, budgeting, and stakeholder engagement.
- Strong analytical and problem-solving abilities, with experience in identifying risks and implementing effective solutions.
- Established experience in producing both high-level strategic and operational reports, using data and appropriate reporting tools.
- In-depth knowledge of digital systems, including M365 and other business-critical platforms.
- Strong understanding of data security, compliance, and regulatory standards (e.g. GDPR).
- Exceptional communication skills, with the ability to convey technical concepts clearly to both technical and non-technical audiences.
Desirable:
- Project management certifications (e.g., PRINCE2, Agile, or PMP).
- Experience in the care or non-profit sector.
- Experience in implementing, or developing, or using the following systems: Sona Time Attendance, Nourish care records, Workable ATS, iTrent HR system.
- Knowledge of assistive technologies and their application in care delivery.
The role will be closing on 22nd April, 2025. The client receives suitable CVs, they may close the role early.
First stage interview w/c 28th April,2025 - brief MSTeams call with the Hiring Manager
Second stage interview will - formal interviews + assessment on the day + Service Users conversation w/c 5th May, 2025
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.