Housing jobs

Job description

The main purpose of this role is to provide energy advice to householders by telephone and email and to provide information to help householders/clients to access appropriate support. This role also requires you to maintain accurate and detailed records of all interactions with clients.

Pay and conditions

• The role is full-time (37.5 hours per week). However, we will consider applications from a minimum of 22.5hrs per week.

• The salary for the role will be £25,750 rising to £26,739 after 6 months 

• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. 

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To work on the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. 

• To record client details and use own knowledge to assess help and support needed. 

• To refer clients onto other support organisations in their area as appropriate. 

• To identify energy improvements that can be made to clients’ properties and refer to installers who can fit them. 

• To help vulnerable clients make applications for grants and switch energy tariffs where appropriate. 

• To listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way. 

• To be familiar with and adhere to advice line protocol, processes and procedures. 

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. 

Essential attributes for this role include:

• Minimum Maths/English GCSE or equivalent.

• Experience of giving advice, customer service or helping others in some capacity.

• Ability to respond to clients in a respectful and engaging manner.

• Ability to communicate effectively with people verbally and in writing.

• Ability to work in a team and able to identify areas where their skills complement others.

• Ability to maintain admin systems independently and accurately.

• Skilled in use of MS office applications including Word, Excel and Outlook.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. 

How to apply

To apply, please download and complete the application form available from our CSE website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. CV’s will not be accepted, please complete the application form and send to our Centre for Sustainability jobs inbox.

The closing date for applications is 5pm on Wednesday 23 April 2025.

Interviews are expected to take place Wednesday 30 April and Thursday 1 May, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people in difficult situations?

Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience whilst being supported to manage their lives and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Café Support Worker
Reference: 276
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: From £24,024 Per Annum FTE (pro rata for part time hours)
Hours: Full time (37.5 hours) - Will consider part-time of 30hrs or 22.5hrs.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30, a part-time pattern will be working 3 or 4 out of 7-day rota.

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 30th April 2025
Interviews to be held week of 12th May 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Location: Manchester, Newcastle or London (Hybrid working - minimum of 2 days in the office)

Interviews: 30th April 2025

Are you passionate about using the power of prospect development to make a real impact? Do you have the skills for excellent research, portfolio management, and leading high-performing teams? If so, we would love you to be part of our dynamic team at The King's Trust.

As we approach our 50th anniversary and embark on an exciting new strategy, we’re looking for a Head of Prospect Development to play a pivotal role in shaping our future. Young people are at the heart of everything we do, and this is your chance to drive fundraising performance by leading exceptional prospect development and managing a pipeline of high-value opportunities.

In this role, you’ll lead and inspire our talented prospect development team, working closely with fundraising colleagues across philanthropy and corporate partnerships. Together, you’ll provide high-quality, compliant, and impactful research and portfolio management support that directly contributes to achieving our ambitious goals for young people.

This is more than just a job. It’s an opportunity to be part of something bigger—to empower the next generation and help us make a lasting impact in the lives of young people who are striving for a brighter future.

What we’re looking for:

• Proven expertise in prospect development, research, and portfolio management
• A passion for data-driven strategies and a collaborative, people-focused approach
• A natural leader who can inspire, mentor, and guide a team to success
• A strong understanding of philanthropy and corporate fundraising
• A commitment to creating impactful, compliant, and innovative prospect development strategies

If you're driven by a sense of purpose, excited by the prospect of shaping the future of young people, and eager to contribute to a thriving, ambitious team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Prospect Development? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of theHead of Prospect Development! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3472 

Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and harmful body alterations. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and all our workshops are delivered with facilitators from affected communities. 

We are looking for a Communications Manager to support our marketing, press and social media work.

Job Description

The charity would like to increase our digital footprint by 50% and in order to do this we need a highly motivated communications lead to boost our profile. You will create and deliver a marketing, press and social media strategy, to increase both the reach of our work and awareness of harmful practices. You will build relationships with a wide range of stakeholders including journalists, influencers and ambassadors to raise our visibility in both English and international languages in UK press, manage all our platforms and create digital content. You will work with the team and trustees to achieve desired outputs within agreed timeframes and budgets, to operational standards. Your work will be co-designed and informed by survivors and communities. You will operate under the principles of Do No Harm. 

This role will be home-based and in Oxfordshire and will report to the CEO.

Person Specification

You will ideally be from a community affected by a harmful practice such as FGM/C or ‘honour’-based abuse and forced marriage. This does not necessarily mean you personally have been affected, but you have a deep understanding of the issues from living in your community.

Your knowledge of the topic:

You will need a strong understanding of violence against women and girls (VAWG), policy and legislation, ideally having experience working in the VAWG sector. 

High level of organisation:

Most of the time you will be working from your home office so you will need be highly self-motivated and organised to meet deadlines for campaigns around international days (e.g. International Women’s Day) for example.  You will be required to attend occasional meetings in Oxfordshire or elsewhere in the UK, for example at conferences where Sundial is represented, and some team meetings.

Strategic skills:

• Create and deliver Sundial’s marketing and social media strategy, ensuring a consistent message is shared with supporters

• Help grow social media networks and audiences

• Review analytics and prepare reports on progress

• Stay informed of upcoming trends and developments within the field of social media

Marketing skills:

• Creation of marketing materials

• Email and social media marketing

• Develop, implement and manage a wide range of young people’s participation and engagement campaigns ensuring successful delivery

Administration skills:

Administrative tasks, such as maintaining databases of press contacts, providing data about our communications for inclusion in bids for funding and reporting to donors.

Technical and digital skills:

• Create high quality, sensitive content to share online, such as videos and case studies, in order to raise awareness of harmful practices 

• Check and maintain accounts across social media platforms, posting updates where appropriate 

• Maintain a proactive approach to communications on social media accounts

• Skilled in using scheduling tools, Canva, Wordpress, film and photo editing

• Manage audio and video uploads and channels

• Contribute to the development of new online resources and projects

Relationships:

• Work with the Sundial team and participate in regular meetings as required

• Research and solicit potential ambassadors, influencers and celebrities

• Develop and manage relationships with ambassadors and influencers

• Manage the content of influencers, ensuring that their messaging is consistent with Sundial’s

• Keep the CEO informed of significant problems that might jeopardise the wellbeing of the organisation

• Promote the organisation’s commitment towards Equality, Diversity and Inclusion and ensure that this is embedded in your work.

Press:

• Prepare press releases

• Build relationships with journalists in both English and international languages UK press houses

• Coordinate interviews with Sundial team members

HOW to APPLY

·       Please send your CV and a covering letter explaining your interest in the issues Sundial addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.

·    We strongly encourage applications from people from communities affected by harmful practices.

·       Applicants called to interview will be invited to complete a written task. Interviews will take place on the 19th and 20th May.

·       The appointment is subject to an enhanced DBS check and references.

SALARY: £35,000 FTE

LOCATION: Homebase

HOURS: 25 hrs per week (negotiable) 

CONTRACT: Permanent

As Communications and PR Manager we are looking for an experienced and high-achieving individual with exceptional written skills to work closely with our Director of Communications and Fundraising. The successful candidate will lead on the delivery of an organisation-wide communication strategy and will also work with the Dir Comms and Fundraising to develop and deliver a PR strategy to help grow JET’s voice and influence at a very exciting time in our growth (this is the first time we have looked to bring our PR function in-house).

You will have responsibility for managing JET’s voice and narrative, and will supervise our  Communications and Events Officer to plan, develop and deliver engaging copy and multimedia assets - both long and short form – for use across multiple platforms in line with our comms KPIs. Your exceptional written and proofreading skills, creative experience and your eye for precision, will support us to develop inspiring and impactful stories to bring our work to life for our key audiences. 

You’ll also have responsibility for PR and media relations activities including identifying relevant media opportunities, writing press releases, building out the organisation’s PR infrastructure, and proactively pitching to local and national media and policy influences to grow awareness of our work with key audiences.

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people

About the Jon Egging Trust (JET) 

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.  

Our benefits package includes: 

• Flexible working  
• Enhanced annual leave 
• Enhanced Maternity Leave
• Homeworking allowance
• Occupational pension scheme 
• Occupational sickness scheme 
• Special paid leave provision 

Read our Applicant Privacy Notice

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 21st April at 23:59. 

Interviews to be held week commencing 28th April 2025.

Interview process

First-round interviews: Week commencing 28th April 2025 – Candidates will be asked to present a portfolio of recently published written work as part of the assessment of their writing skills (ideally published by more than one external source). All portfolio pieces must be the written work of the applicant. The portfolio must also be submitted in advance, with further instructions provided upon invitation to the interview. 

Second-round interviews: 6th May 2025 – A face-to-face panel interview will be held in or around Lincoln. Candidates will also be given a brief editorial task to complete, together with a Q&A session.

Questions?

Contact us through our website.

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

Location: Any UK Trust Office - hybrid working and an expectation to travel when necessary

Interviews: 14th or 15th May over MS Teams

For more information, or to apply, please click 'apply now' to go to our website.

We’re on the lookout for a dynamic and driven Business Development Manager to help power the incredible work of The King’s Trust. This is your chance to play a pivotal role in securing high-impact, strategic corporate partnerships that directly support young people to live, learn and earn. You’ll be part of a passionate, collaborative team that thrives on big ideas, bold pitches, and making a genuine difference.

If you're a confident relationship builder with a track record of winning six-figure partnerships, love telling stories that inspire action, and are excited about using your creativity and commercial flair to create bespoke opportunities, this is your moment. Come join a team that’s ambitious, collaborative, courageous and trusting, and all focused on transforming futures!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Business Development Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Business Development Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3483 

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

This is a senior leadership role at The Girls’ Network with strategic and operational responsibility for the successful delivery of our mentoring and ambassador programmes. You will lead a geographically dispersed, home-based programme team, ensuring high-quality, girl-centred delivery that meets our organisational goals and supports our long-term impact. As the charity’s Safeguarding Lead, you’ll oversee safeguarding strategy and decision-making, and play a vital role in championing best practice across the organisation. You’ll also be accountable for the mentor journey - from recruitment and engagement to retention, and act as our in-house expert on mentoring and impactful interventions for girls and young women. With a strong focus on continuous improvement, innovation, and data-driven decision making, this role is key to shaping and evolving our programme offer to meet the needs of the girls we serve.

Key Activities

Programme Delivery

• Operational ownership and accountability for the successful delivery of The Girls’ Network programmes, in line with our strategic aims and operational targets.
• Ownership and accountability for operational safeguarding decision-making in relation to programme delivery.
• Leadership of implementation and compliance of processes and procedures in the programme team, to ensure best practice, quality and consistency.
• Be accountable for our volunteer mentor community, including the mentor experience, engagement and retention. Ownership of our mentor recruitment retention strategy and ongoing activity.
• The organisation’s subject matter expert in relation to mentoring programmes and impactful interventions for girls and young women more widely, to inform the work we do.
• Ownership of data utilisation for effective ongoing monitoring and evaluation of the programme, to inform continuous improvement and progress to enable reporting to key stakeholders, including the CEO and trustee board.
• Oversight of the Ambassador Programme, including developments and enhancements to our delivery, in line with our strategy. This includes improved integration of the ambassador community to the rest of our programmes, enabling wider participation and great long-term impact.

Design and Development

• Develop and implement the programme’s operational delivery plan, in line with broader strategic objectives.
• Introduce an effective way of making iterative programmatic changes to enable continuous improvement and ensure we deliver a programme of consistently high quality, that remains current and flexes to the needs of the girls we support.
• Ensure a girl-centred approach to all programme delivery and development.
• Work closely with the Fundraising team to align partnership activities, managing high profile relationships relevant to the programme and identifying opportunities for joint-working and income generation.
• Identify needs and opportunities for innovation and growth and pilot new programme elements to deliver impact and, when appropriate, revenue

Team Leadership

• Effective leadership and direction of a programme team who are entirely home-based and widely geographically dispersed.
• Line management of senior members of the programme delivery team, the Programme Co-ordinator and MERL Manager.
• Foster a team environment in-keeping with our organisational values.
• Ownership of the professional development of programme delivery team members. This includes enabling new members of the team to have the tools to deliver effectively, as well as the ongoing development of existing staff.
• Ownership of recruitment of programme team roles, with support from the People & Culture Manager.

Safeguarding

• Named Safeguarding Lead for the charity with ultimate accountability for Safeguarding decisions.
• Working with Safeguarding Officers, ensure policies are kept up-to-date and reflect best practice.
• Review any key training and material, especially that which is shared externally.
• Ensure all staff and trustees undergo the appropriate training needed to meet their safeguarding responsibilities.
• Overall responsibility for the safeguarding phone, and any rota established for this.
• Management and training.

Wider organisational objectives

• Advocate and promote The Girls’ Network at every opportunity - for example, through local media, PR activities and social media.
• Build relationships across the organisation and outside it, always embodying and role-modelling the charity’s strategic direction and key messages.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• Someone who embodies The Girls’ Network values and can provide inclusive, supportive and effective programme and team leadership.
• A high-performing senior manager of programmes, people and projects.
• Demonstrable experience of effectively managing, motivating and developing a diverse, home-based team.
• Highly proficient in operationalising strategy, with proven impact, including undertaking piloting new approaches and adapting delivery to drive improvement.
• Someone who is comfortable with change as we develop and adapt our programmes and target operating model, moving towards the aims of longer-term strategy, which may mean some flex in the roles and responsibilities of the programme team.
• Experience of successfully growing, developing and maintaining a portfolio of programmes either in a charity, education, or comparable setting.
• A highly effective communicator, both in-person and in writing, capable of representing The Girls’ Network in a variety of settings and with a variety of stakeholders, including those in very senior positions.
• Experience of managing budgets and reporting against expenditure.

Please visit our website for the Candidate Pack and details on how to apply.

Location: 45, The Parade Cardiff CF24 3AB– option for some remote working

Hours of Work: 35 hours a week (Full Time)

Salary: £30,000-£35,000 per annum dependent on experience.

Contract Type: Permanent

Benefits: Company Pension, Company sick pay and enhanced holidays

Mission 

Voices From Care Cymru exists to improve the lives of care experienced children and young people (looked after children and young care leavers) in Wales. Working across Wales, we enable children and young people to meet their own goals and build successful futures and support them in working with decision makers to improve the lives of the whole care experienced community.

Purpose of Post

The Office Manager will take a lead in supporting the CEO and staff with all administrative and back-office duties. They will support the senior management team in ensuring the organisation’s compliance with policies and procedures in relation to health and safety human resources and charity governance and will support the Finance Manager with financial tasks. They will also support the CEO with managing the diary, travel arrangements etc.

They will be supported by a part time administrative officer and will have access to specialist human resources advice and IT support.

Duties:  

• To undertake all human resources and recruitment duties as required.  This includes but is not limited to:
  • Monitoring and recording of absences (excluding annual leave and TOIL)
  • Recruitment and On-boarding activities
  • Supported by specialist human resources advice, issuing relevant human resources and employment law documentation and letters to staff as required (i.e., extension to contract, salary review and probation letters)
  • Supporting line manager’s activities, providing day to day advice on human resources matters, accessing specialist human resources advice as necessary.
  • Maintain accurate personnel records and centralise the information.
• To provide PA support to the CEO
• To manage the renewal processes for legislative and regulatory checks such as DBS, Driving at Work and DSE annual updates.
• To be responsible for ensuring appropriate regular Health and Safety checks of the premises and arrange maintenance works as required.
• To support the Senior Management team in maintaining good governance processes and procedures in line with The Charity Commissions guidance.
• To support the Senior Management Team in the organisation and administration of Board of Trustee meetings, including minute taking.
• To support the Finance Manager, with relevant financial duties including purchase order processes, pretty cash management and salary updates.
• To ensure effective first point of contact systems via telephone and email.
• To manage bookings and travel arrangements of senior staff.
• To Manage access to VFCC systems such as Microsoft 365, HR and CRM systems and be the first point of contact for any IT related queries or issues, referring on to specialist advice as necessary.

Skills, Knowledge & Qualities

Essential 

• Experience of providing administrative support services in an office environment.
• Experience of developing and maintaining office processes and procedures to ensure efficiency and effective use of time and resources.
• Good understanding of confidentiality in practice in the workplace
• Good organisational skills and attention to detail.
• Ability to work under pressure, meet deadlines and manage priorities
• Experience of managing human resources processes, and recruitment, including an understanding of employment law and the ability to make best use of expert advice.
• Good communications skills (both oral and written).
• Good interpersonal skills.
• Good IT skills; working knowledge in the use of a range of computer software, including Microsoft Office applications (especially Word, Excel and Access).
• Enthusiastic and self-motivated, with a positive attitude and a flexible approach to work.
• Able to work on own initiative and as part of a team.
• A commitment to equality and diversity and fostering a positive and fair working environment.
• A commitment to learning and development in the workplace.
• Ability to relate to and work with a wide range of individuals, including service users.
• The ability to work flexibly, responding to the needs of the organisation
• Strong principles, including integrity, and commitment to the role.
• Empathic with good listening skills

Desirable

• Experience of supporting with the organisation and delivery of events, including large public events.
• Experience of supporting, maintaining and developing organisational  governance, in line with Charity Commission and Companies House requirements.
• Experience of financial processes e.g.: preparing invoices/claims.
• A working knowledge of The UK Data Protection Legislation (2019) and how to apply it.
• Experience of managing staff and / or volunteers
• An interest in issues that affect care experienced children and young people.
• Personal experience of the care system.
• Ability to speak Welsh, with a commitment to further training to enable use of Welsh in a professional setting if needed
• Previous experience of working in the third sector.
• A commitment to promoting Children’s Rights as set out in the United Nations Convention on the Rights of the Chil

All posts are subject to receipt of satisfactory references and a satisfactory DBS enhanced disclosure check.

The deadline for applications will be Wednesday, 23rd April at midday.

Location: Any UK Trust office (Hybrid working 2-3 days in the office)

Interviews: Over MS Teams on 6th May

For more information or to apply, please click 'apply now' to be directed to our website.

We're on the lookout for a driven and creative Corporate Partnerships Executive to join our dynamic fundraising team. You'll play a vital role in nurturing a portfolio of mid-level corporate partners (giving under £25k annually) who are passionate about supporting young people across the UK. You will also support our commercial team with their flagship cause-related marketing campaign, ‘Change a Girl’s Life’, raising funds for young women and girls. If you thrive on building relationships, creating engaging communications, and developing innovative fundraising materials, this role offers an exciting platform to grow your impact and career.

At The King’s Trust, we believe in the power of business to create social change, and this role is at the heart of that mission. You’ll be the first point of contact for our mid-level giving partners, helping them understand the real impact of their contributions while working alongside senior leaders to identify future high-potential supporters and cultivating new opportunities. Alongside the commercial team, you will play a role in delivering one of our most exciting campaigns, which brings partners together and breaks down the barriers that young women face. You will manage your own portfolio, influence strategy, craft high-quality proposals and reports and be empowered to make a real difference - not just in the lives of young people, but in how corporate partners engage with our mission.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Corporate Partnerships Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).  

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3477 

Location: London (remote working within the UK is possible)

Hours: Full-Time 

Remuneration: £60,000 -£65,000 depending on experience

Contract: Permanent

About FILE

The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change. 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases. 

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors (a small group of like-minded climate foundations) and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.

Role overview

The Finance Business Partner- Operations will report to the Head of Financial Planning & Analysis and works closely with the Grants team. The Finance Business Partner - Operations will play a key role within the FP&A team and in the wider organisation, supporting budget holders to effectively manage their resources, driving cost accountability and delivering clear analysis and reporting of FILE’s operational spend.

We want to hear from you if you are excited by our mission to solve the climate crisis.

Key Responsibilities will include:

• Support Budget Holders to manage budget envelopes to leverage the greatest impact from available resources and to drive cost accountability.
• Ensure cohesion and clear communication of financial data between Finance and Budget Holders, including the Senior Leadership Team, as well as with the wider organisation
• Provide guidance to Budget Holders on best practice budgeting and financial management, including approaches to foreign exchange, inflation, cost benchmarking etc
• Support quarterly forecasting with Budget Holders enabling accurate and reliable planning over short- and medium-term horizons.
• Support Annual Budgeting & Business Planning for operational cost centres, working with teams to develop models in line with strategic and financial objectives over a range of scenarios.
• Lead month end management accounting for operational expenditure, including payroll donor allocation process, and work with global accounting team on data reconciliation between relevant systems to ensure accuracy of reporting.
• Lead on production of month end cost centre reports and any additional reporting and analysis as required by Budget Holders.
• Lead on production of Donor Reports, including working with the Philanthropic Partnerships team to ensure these are delivered on time and to donor specification.
• Drive forward change and continuous improvement to systems, processes, tools and templates, including development and delivery of PowerBI reporting.

Who we're looking for

• Relevant accountancy qualification or equivalent by experience
• Charity or not-for-profit experience would be highly beneficial
• Great problem solver
• Business Partnering
• Proficiency in financial modelling using Excel and financial planning tools
• Strong attention to detail and good project management skills
• Evident analytical skills
• Communicating financial information clearly and complellingly
• Strong written and communication skills
• Presents complex financial information in a clear and understandable way
• Communicates well with people from different cultures and backgrounds
• Open to new and innovative ways of working to develop improved models, processes, and systems

Location

FILE has offices in London and the Netherlands. We are advertising this role for candidates based (and with the right to work) in the UK, or the Netherlands but will also consider applications from other locations where we are able to do so.

Therefore, please note that this role will be advertised in multiple locations, but we are only hiring for one position. Please apply to the job post for your preferred location.

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are highly strategic, flexible and adaptable, and open to growing in line with the Foundation.

FILE is committed to challenging inequality and values diversity, equity and justice in all areas of life. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We firmly believe that we are strengthened by the diversity of our partners and staff.

At FILE, we actively work to create an inclusive culture where colleagues feel welcomed, heard and supported to succeed and thrive.

How FILE supports its staff

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offer a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare and a contribution to a pension scheme.

FILE is committed to fostering an inclusive workplace where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds and encourage candidates who can contribute to the diversity of our team to apply.
Join us in making a tangible difference in the fight against climate change by creating spaces where diverse voices come together to drive impactful solutions.

Applications

Please apply on our website and upload your CV. This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible. The role will close on the 27th of April. 

Diversity & Inclusion

As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Hours: 35 hours (Full-Time). Working pattern will be finalised at job offer stage but will involve some evening and weekend delivery.
Contract: Fixed-term until 30 April 2027, with the possibility of extension dependent on funding
Salary: £25,767
Responsible to: CYP Community Lead
Location: Contractual base is Chorley. Delivery will take place across Lancashire

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for bold and caring people to join our Children and Young People’s team. We want people who have experience of engaging and working with young people in community settings, ideally in Lancashire.

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously in the community. You will be open, hardworking, creative and able to quickly build rapport with young people.

You will have experience working with the community and voluntary sector and understand the importance of peer support and early intervention to improve the mental health and wellbeing of young people.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer:

Full-time member of staff

Basic annual leave: 25 days

• Plus bank holidays
• Plus 3 days closure between xmas and new year
• Plus long-service leave after 3 years of service
• Plus option to buy or sell up to 3 days of annual leave

Above all, we are a friendly and supportive place to work.

Please note: This post is subject to an enhanced DBS check.

Are you passionate about building relationships, inspiring philanthropy, and making a lasting impact? Gloucester Cathedral is seeking a dynamic and ambitious Development Officer (Individual Giving) to join our dedicated Development Team.

This is a unique opportunity to play a key role in growing and managing the Cathedral’s individual giving income streams. Working closely with the Head of Development, you’ll implement and develop our regular giving and mid-level donor programmes, ensuring our supporters feel valued and engaged. You’ll also lead on donor stewardship, conduct prospect research, and play a pivotal role in managing our new CRM database.

Gloucester Cathedral is an iconic heritage site and a place of inspiration, faith, and community. Our ambitious fundraising campaigns, including In Tune: Music and Organ and The Cloister Project, aim to protect and enhance this extraordinary space for generations to come. Your work will directly contribute to preserving history while shaping the future.

We’re looking for highly personable individual who has experience in fundraising, marketing, or supporter engagement, and a track record of delivering excellent donor care. The successful candidate will have strong communication skills, a proactive and enthusiastic approach, and a willingness to work as part of a close-knit, supportive team.

This is a fantastic opportunity for a motivated and relationship-driven professional to take their next step in fundraising. If you’re ready to help shape the future of Gloucester Cathedral’s fundraising efforts, we’d love to hear from you!

Closing date is 9am on Monday 28th April 2025

Interview date in Gloucester 9th May 2025  

Please note that CVs are not accepted.

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.

We are now recruiting for a Warehouse Co-ordinator to ensure the efficient running of the warehouse (Undercroft). You will be joining a friendly and enthusiastic team who are passionate about what they do.

The Coordinator ensures the warehouse is organised and is following applicable laws and regulations. This includes working with Companions and volunteers, overseeing receiving, sorting and pricing of donations, always maximising income. This is a hands-on role where your ability to lead by example will motivate our team of Companions and volunteers to provide exemplary customer service and to generate a financial surplus to support the charity.

You will supervise and work alongside Companions who are allocated to the warehouse during the business operating hours with conduct issues being managed by the Business Manager. You will also supervise and work alongside volunteers who are allocated to the warehouse during business operating hours with the Business Manager handling any conduct issues that may arise.

For the full job description and person specification, please download the job pack!

Duties & responsibilities
People

• To work alongside and train Companions to increase their skill base and confidence
• To organise the deployment of tasks to individuals and team members
• To train, supervise, motivate, and inspire volunteers and companions.
• To help devise and deliver induction on standards of work to new team members so that retail activities are delivered to the agreed brand, including customer service, merchandising, pricing, stock control, and culture
• To ensure that all activities under supervision are engaging, enabling, empowering and holding to account the team members

Warehouse Operation

• To ensure effective and efficient day-to-day operations by maximising quality donations and minimising waste
• To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
• To be proactive in the generation of donated stock, managing stock collection efficiently and effectively to the agreed standards and timescales under Emmaus guidelines
• To ensure premises, Health & Safety, security, and maintenance checks and actions are complete within the identified time, and to identify new checks or actions to schedule as to comply with Health and Safety requirements
• To ensure that cover for the safe operation of the Undercroft is always sufficient
• To cover van driving shifts as needed.

Stock Management

• To work closely with all Retail Managers to ensure each retail enterprise is receiving adequate stock to generate their required weekly sales targets
• To be responsible for ensuring that only sellable donations and those that conform to all relevant UK government and trading standards legislation are accepted for resale in the shop
• To disseminate any changes from Trading Standards as and when to relevant parties to ensure compliance
• To ensure all donated items are sorted and priced and merchandised to receive the optimum for the charity and the correct procedures are applied throughout the sorting process to allow for coding and pricing to be applied to items

Safety, Health, and Environment

• To oversee all Health & Safety requirements within the warehouse, taking corrective action as and when required, and informing/liaising with managers and team as necessary
• To assist in compiling risk assessments with team members
• Ensure safe working systems are adhered to in conjunction with the Emmaus policies and procedures, and are compliant with all relevant legal requirements
• To ensure that Health & Safety is adhered to in terms of equipment use and that manual handling guidelines are followed
• Ensure work areas follow correct processing procedures, ensuring that the work area is always kept clean and tidy
• Assist in delivering Health & Safety training to new Companions and volunteers
• Recycling/Re-use and Waste Management
• To recommend creative ways to upcycle, reuse and repurpose stock to maximise profit and reduce wastage
• To supervise the disposal of unsaleable items to minimise waste as appropriate in line with Sussex Emmaus’s Environmental Policy and procurement Policy.

To apply, please read the job pack thoroughly and upload your CV and supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.

Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.

Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).

• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.