Housing Advice Worker Jobs in Rg40

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. 

About the role

This role is focussed on advancing seasonal agricultural workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role will work closely together with our Peer Engagement team and Outreach Caseworkers.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promote applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in seasonal agriculture.

Main tasks and responsibilities

Peer engagement and outreach

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

· To contribute to and translate information for communication with workers, on their rights and entitlements and to support WSC Worker Power work.

· To monitor and respond to email, phone and message enquiries from workers.

· Support workers to access external services when needed

· Liaising with community and civil society organisations to build strong community networks

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for seasonal workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate, and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case recording systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in Russian and/or a Central Asian language
• Experience of work in a precarious labour sector (eg seasonal agriculture, social care, or other)
• Experience of work in seasonal agriculture
• Experience of developing and facilitating workshops/educational events- 1 year
• Experience of facilitating public outreach sessions/events - 1 year 
• Experience of building and developing relationships with community and civil society organisations - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality. 

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance social care workers’ rights through worker education and power sessions. 

About the role

This role is focused on advancing seasonal agricultural and social care workers’ rights by supporting WSC’s policy and advocacy work. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. As well as work delivered directly by WSC, our policy work includes coordinating with coalitions such as the Ethical Trading Initiative, the Seasonal Worker Interest Group and the Scottish Food Coalition.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promote applications from individuals with experience of the issues on which we work. 

Main tasks and responsibilities

Policy and advocacy

· Lead in the development of components of policy, ensuring engagement of workers and cross-organisational engagement.

· Identify emerging legislation and develop an influencing strategy.

· Lead key influencing moments and processes, working in collaboration with policy coalitions of which WSC is part.

· Draft worker-informed and evidenced briefings, submissions to consultations in support of worker policy priorities and engage closely with civil servants, Government officials and other decision makers on policy objectives.

· Support participatory engagement with workers to understand what democratic engagement platforms might best suit them and help create opportunities to influence processes.

· Track, assess, understand and respond to future legislative developments and the strategic direction being taken by UK Government, UK Parliament, Scottish Parliament and Scottish Government.

Stakeholder engagement

· Develop and maintain strong working relationships with senior stakeholders in Government, enforcement authorities and industry.

· Contribute to wider sectoral networks and groups, including attending meetings and setting joint policy strategy objectives.

· Provide high-quality support to the CEO and other senior staff with external stakeholder engagement, developing targeted briefings.

Participation

· Support WSC Peer Engagement Officers to conduct participatory workshops with workers to understand their concerns and to develop and articulate collective concerns through influencing strategies.

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for seasonal workers.

· Support the review and documentation of barriers to democratic engagement for seasonal agricultural workers and migrant social carers.  

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Support workers to create spaces for policy influence, engaging in actively listening to worker priorities and concerns.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

· Ensure effective monitoring, evaluation and learning of our work including contributing to organisational processes.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• WSC Organisational knowledge, and/or knowledge of the issues on which we work: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Technical understanding of policy specific to the subject areas on which WSC works, particularly opportunity scanning, strategic entry points and key stakeholders of influence.
• Legislation/Policy: The post-holder will lead on the development of policy, engagement with legislation in passage through parliament (UK or Scottish) and implementation of legislation.  Considerable liaison with external stakeholders is required, understanding on how policy/legislation is made and knowledge and understanding of its technical content is essential. 
• Influencing and advocacy: Proven ability to identify key stakeholders of influence and to form strong relationships of influence.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• Postgraduate qualification in public policy, law or human rights.
• A valid UK Driving license.

3) EXPERIENCE REQUIRED

• Technical professional experience in labour rights, organising, migrant rights and anti-trafficking -4 years
• Direct parliamentary experience with knowledge of UK and Scottish political systems - 2 years
• Engagement with people with lived experience of the issues on which developing policy. - 1 year
• Use of equipment and systems; Standard Microsoft suite; Microsoft Project - 1 year
• Experience of policy development - 2 years
• Fluency in English (verbal and written)
• Working competence in Russian or a Central Asian language.
• Experience of work in a precarious labour sector (eg seasonal agriculture, social care, hospitality or other) 

4) COMMUNICATION SKILLS

• Written communication:  A high standard of written communication on diverse, issues eg strategies, formal letters, briefings.Rep
• Report writing: The postholder must be able to prepare robust, concise, coherent, well argued policy reports.
• Oral communication: The postholder works with a wide range of external and internal stakeholders very often seeking to inform, influence, persuade.  This requires high level oral communication skills. 

5. PERSONAL QUALITIES

• Empathy with workers in high-risk labour sectors and the work of WSC
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home.
• Sound understanding of equal opportunities.

Timeline:

· Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.   

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

This role will be based in HMP Bronzefield and our South London Womens Hubs, leading the development and delivery of specialist domestic abuse/family & significant other support with women impacted by the criminal justice system. 

Key Responsibility Areas

1. Lead on developing an effective domestic abuse/family & significant others intervention for women impacted by the criminal justice system
2. Develop effective relationships with key stakeholders to ensure a collaborative approach to addressing women’s needs
3. Provide expert advice and support to colleagues, including Women in Prison’s influencing team
4. Provide effective leadership to direct report/s, ensuring teams are managed and supported.

Duties and key responsibilities

Lead on developing an effective domestic abuse/family & significant others intervention for women impacted by the criminal justice system:

• Lead the Family and Significant Other strand of support to create an intervention that assesses clients’ domestic abuse needs, providing expert advice and support, and developing a support plan to address identified needs.
• Provide trauma-responsive approach, undertaking risk and needs assessments that reflect each individual's situation and support needs. 
• Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised communities. 
• Accurately document all client interaction on relevant databases, always working in line with Women in Prison’s case management policy, and data protection legislation. 
• Support in the collation and production of reports, including ensuring that appropriate recording, monitoring and evaluation of work is completed to set deadlines. 
• Completing DASH risk assessments and attending MARAC meetings where appropriate.

To develop effective relationships with key stakeholders to ensure a collaborative approach to addressing women’s needs: 

• Work in partnership with key organisations, such as domestic abuse services, children’s services, housing departments, prison based teams, community organisations, to advocate for women’s needs around family and significant others.
• Take a collaborative multi-agency approach to supporting women, including representing and supporting women at multi-agency meetings. 
• Contribute to strategic and operational meetings, such as performance review meetings with funders and partners.  

To provide expert advice and support to colleagues, including Women in Prison’s influencing team

• Support the wider team to increase knowledge on DA legislation and pathways through providing support and advice, and training to internal colleagues. 
• Support Women in Prison’s influencing work through actively contributing expertise into campaigns and ensuring that Women in Prison provides a platform for women’s voices. 
• Contribute to development of new approaches and interventions that address underlying contributing factors to women’s offending and criminalisation. 

Provide effective leadership to direct report/s, ensuring teams are managed and supported:

• Line manage direct report/s and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with WIP policies and procedures.
• Support the Link Worker with development of the programme.
• Ensure the Link Worker is linked in with wider South London Women’s Hub teams.  

In line with legal requirements and the nature of our work, this role:

· Is restricted to women only as a genuine occupational requirement

· Requires the right to work in the UK

· Is subject to an Enhanced Barring DBS check. 

· Is subject to HM Prison and Probation Service vetting (‘Enhanced Level 1’ or ‘Standard Plus’) 

· Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission

We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner (Recovery Worker).

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We have over 40 years’ experience of providing evidence-based, high quality services that help change behaviour and change lives. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for two Complex Needs Practitioners (Recovery Worker) to join our team in High Wycombe.

You will:

• Engage people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
• Work flexibly across the community and withing our multi-agency partnership settings. Your caseload will include a mixture of community and multi-agency referral pathways including health and social care.
• Work with people to address holistic support needs across all aspects of the person’s wellbeing. This could include diverse work related to physical and emotional health, meaningful use of time, family and relationships, community engagement and activities, accommodation, physical and emotional health, offending and substance misuse.

To succeed, you’ll:

• Have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care.
• Be an energetic and confident self-starter.
• Have experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings.
• Have a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:

• 32 days holiday + bank holidays
• Cultural celebration day
• Access to blue light card discounts
• Flexible working

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.