Homeless jobs

About the role:

This is an exciting opportunity for someone looking to continue their career, within an organisation with real potential to progress into service management or specialist roles. Based within Single Homeless Project's (SHP) Islington Complex Needs Accommodation Service, you will work closely with the Regional Services Manager and a multi-disciplinary team to deliver intensive, person-centred support to clients at our Ashley Road project. This is a high-impact role, designed to support individuals with multiple and complex needs, including mental and physical health challenges, substance use, and a history of offending. You will support and empower our clients as they move from crisis towards stability, independence, and meaningful engagement in the community.

As a Project Worker, you will have a direct and lasting impact on the lives of some of the most marginalised people in our society. You will play a vital role in helping clients sustain accommodation, access services, and develop the skills and confidence needed to take control of their lives. You will work in close partnership with external agencies and professionals to deliver coordinated support, while also playing a key part in preventing homelessness and promoting long-term inclusion. This is not only a chance to make a tangible difference, but also an incredible platform for professional development in a service that values innovation, resilience and progression.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• Previous experience of working with people with complex support needs.
• Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 4th May at midnight

Interview date: Monday 12th May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

About the role:

If you’re passionate about helping people rebuild their lives through employment and want to be part of a service that truly changes futures, this role offers a unique and rewarding opportunity. Working within our Achieving Potential department, you’ll be at the heart of a transformative service that supports people with lived experience of the criminal justice system to secure and thrive in meaningful, paid employment. As part of our small, dedicated team delivering the Individual Placement Support (IPS) Employment project, your work will directly contribute to improved wellbeing, confidence, and long term recovery for every person you support.

This role is ideal for someone who brings both empathy and drive, and is confident providing one to one, personalised support across the whole employment journey, from job searches and applications to interviews and long term career progression. You’ll collaborate closely with probation services, mental health teams and employers, building strong networks that open real opportunities and create lasting impact. The work you do won’t just help people into jobs; it will open doors to independence, stability and a sense of purpose.

We’re committed to developing our team, and you’ll receive full training in the IPS model, along with opportunities to grow within an innovative organisation that invests in your learning and progression. If you want to make a genuine difference and grow your career in a supportive, values led environment, we’d love to hear from you.

About you:

• Committed to inspiring and motivating people into work
• Thrives in bringing a creative approach to their working.
• Comfortable multi-tasking and managing working under pressure
• Has the ability to relate well to others, as well as encouraging and fostering change.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

Important info:

Closing date: Sunday 27th April at midnight

Interview date: Tuesday 15th and Wednesday 16th May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Senior Housing & Welfare Advice Worker’s post

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

Ability to manage a team

Housing & welfare advice experience

Experience of undertaking housing & welfare casework

Ability to prioritise and manage a busy caseload.

Experience of working with homeless & vulnerably housed people.

The closing date for applications for this post is Sunday 8th June 2025.

This role will predominantly be working from our Day Centre but will also include work with night shelter clients.

Within the Day Centre you will be required to provide advice and advocacy and casework to people who are homeless and at risk of homelessness and maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year-round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

This role will require a keen interest in homelessness and the devastating impact this can have on people. This is a new role which would suit someone with experience of recruiting and managing volunteers. The role will entail expanding our volunteer base, developing processes and procedures to effectively support them and managing them on site. The role will report to the Senior Project Worker.

About the role:

We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington.

In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.

As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.

Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 27th April at midnight

Interview Date: Wednesday 7th and Thursday 8th May at SHP Head office in Kings Cross.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts. 

We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day to day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.

The Westminster Floating Support Service, funded by the Westminster Council, offers vital housing related support that enables individuals to maintain independent living, regardless of their tenancy type. Our service is built on respect for each person’s unique cultural, religious, and personal identity, ensuring that everyone’s dignity is upheld. You will be part of a comprehensive network of professionals, working in partnership to offer seamless support. At Single Homeless Project (SHP), we believe in continuous professional growth, providing all staff with ongoing learning opportunities through an extensive in house training programme. This role not only offers the chance to make a direct, positive impact on people’s lives but also provides a clear pathway for career development within a supportive and forward-thinking organisation.

About you:

• Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and understanding of the range of approaches appropriate to working with multi disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 27th April at midnight

Interview date: Wednesday 7th May online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Want to help families break free from homelessness? Join Help the Homeless Leicester as a Caseworker and be part of real, lasting change.

Help the Homeless Leicester (HTH) is expanding its frontline team with two proactive Caseworkers to support families in temporary accommodation as part of our Families Navigator Project. This is a unique opportunity to work directly with families experiencing homelessness, helping them move forward into secure, stable housing. The role is for 12 months, with the potential for extension, offering a unique opportunity to shape and deliver vital support to families experiencing homelessness.

You’ll play a key role in tackling the practical and emotional challenges faced by families in temporary accommodation—offering guidance, advocacy and access to resources that make a real difference. 

The project’s primary aim is to support homeless families in temporary accommodation by helping them to access and secure accommodation in the private rental sector. Additionally, the project seeks to alleviate the challenges and hardships often experienced by families in temporary accommodation. This will be achieved by providing additional resources, enrichment activities, and opportunities that foster a sense of stability and community. The role will also encompass safeguarding, facilitating workshops, signposting to relevant services, and delivering direct, tailored support to empower families.

Key Responsibilities:

Family Support and Housing Assistance:

• Build trusting and empathetic relationships with families, offering tailored, one-to-one guidance.
• Help families overcome barriers to accessing private rental housing, including applying for rent and deposit assistance and addressing landlord concerns. 
• Assist with property searches and provide guidance on navigating tenancy agreements and maintaining housing stability.

Workshops and Community Engagement:

• Facilitate or support workshops to educate families on accessing the private rental sector, managing tenancy responsibilities and overcoming housing challenges.
• Foster a welcoming, inclusive environment for families to engage with and learn from one another.

Resource Coordination and Guidance:

• Provide accurate information and signpost families to relevant services, such as benefit maximisation, employment support and health services.
• Make referrals to external organisations where appropriate, ensuring families receive holistic support.

Safeguarding and Confidentiality:

• Act in accordance with HTH’s safeguarding policies and procedures to ensure the safety and well-being of all families.
• Identify and report safeguarding concerns promptly and appropriately.
• Maintain confidentiality and ensure all personal data is handled securely and ethically.

Administration and Reporting:

• Maintain detailed and accurate records of interactions and outcomes for each family.
• Contribute to project monitoring and evaluation by tracking key performance indicators (KPIs).
• Report challenges, trends, and outcomes to the Team Leader and Management, raising any concerns as needed.

Experience and Skills:

• Experience in casework, housing support, or working with vulnerable families in crisis.
• Knowledge of the private rental market, rent and deposit schemes and housing support services.
• Strong understanding and application of safeguarding principles.
• Excellent interpersonal skills with the ability to build trust and rapport with vulnerable individuals.
• Strong organisational and communication skills, with attention to detail in record-keeping and reporting.
• Familiarity with local resources, benefits systems and employment support services is desirable.

Why Join Us?
This is an exciting opportunity to make a tangible difference during a crucial pilot project. By supporting families in their journey towards stability, you’ll play a key role in helping to address homelessness in Leicester. HTH is committed to fostering a supportive and inclusive working environment, empowering staff to make a real impact.

Help the Homeless Leicester is an equal opportunities employer.

About the role:

The Newham Visiting Support Service provides intensive floating support for individuals who have experienced homelessness in the borough. Newham Visiting Support Team works across 5 Housing Management Organisations (HMOs) in the London Borough of Newham.

This role sits within a dynamic and collaborative service that plays a crucial part in Newham’s wider housing pathway. Working closely with local partners, the team delivers intensive, short term resettlement support to people transitioning from temporary accommodation into private rented housing. The service exists to help reduce the risk of repeat homelessness and support people in building independent, stable lives. By promoting social inclusion and practical independence, we aim to create lasting impact and improve wellbeing for each person we support.

As a Resettlement Worker, you'll be central to this mission. You'll be supporting up to 15 clients at a time as they take the next step toward secure housing. Your work will be varied and meaningful: helping people maximise their income, manage tenancies, set up essential utilities, and navigate relationships with landlords and key local services. You’ll create personalised support plans that connect clients to the right networks, encouraging independence while building their confidence and resilience.

This is a role for someone who brings empathy, problem solving and a strong understanding of the barriers people may face when accessing housing and support. You'll be part of a committed and supportive team where collaboration is key, and where professional development is actively encouraged. Whether it's gaining experience in homelessness prevention, expanding your knowledge of housing systems, or progressing into leadership, this is a place where your impact matters and your career can thrive.

About you:

• A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
• A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
• An understanding of the private rented sector market and ability to broker safe and affordable Move-on options.
• A proven ability to create and deliver SMART Resettlement action plans with clients through high quality risk and needs assessments.
• A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
• A working knowledge of Housing Management as applied to a residential setting, and / or client’s move on accommodation.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payments.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 27th April at midnight

Interview date: Thursday 8th May online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

About the roles:

Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.

In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.

For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
• An understanding of the principles of planned support and working with vulnerable people.
• An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
• The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
• Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 11th May at midnight

Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.

A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker. Alongside this element of the role, the rest of your day will be spent intensively supporting a small caseload of people who are isolated from services.

You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £37,551
Closing Date: Wednesday 30th April
Interview Date: Thursday 8th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Location: Motherwell Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: 1 year fixed term contract

Hours: Full time 37.5 per week

Closing date: Wednesday the 7th May at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Motherwell shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.