Holidays Jobs

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Children and Young People’s Psychological Trainings programme (formerly known as CYP IAPT) is a service transformation programme that aims to improve Children and Young Peoples Mental Health Services (CYP MH) and develop the workforce by recruiting professionals for core and specific skills training. The aim of the Leadership in Mental Health programme is to do this by providing managers with an effective toolkit by which to deliver their transformation objectives, as well as to develop their personal and professional development in their CYP-MH leadership role and become reflective leaders.  It is a one-year programme for managers working in NHSE funded CYP-MH services, and consists of twelve teaching days, combining academic lectures, seminars and small group tutorials, and assessments which are highly tailored to working managers.

We are recruiting for an experienced Course Tutor to facilitate the delivery of some teaching and reflective practice tutor groups to help students consider the teaching in relation to their contexts and develop personally and professionally as CYP-MH leaders. The Course Tutors will also contribute to teaching sessions, and undertake marking, personal tutoring and make other similar contributions to support the delivery of the programme and promote the best student experience.

The ideal candidate should have knowledge of the national CYP IAPT programme and experience of supporting CYP-MH workforce development.

Location

Hybrid working (a mixture of onsite and home/remote working). Must be available on Tuesdays to attend in- person teaching at Rodney Street (4-8 Rodney Street, London N1 9JH). Some flexibility will be required around non- teaching days to support with marking and attending programme meetings as necessary.

Contract duration

Permanent 

Closing date for applications

Midday (12 pm), Tuesday 12 November 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday 15 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on TBC

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Are you passionate about local communities and the work of charities and community groups? Do you have an interest in developing your understanding of the needs and demands within our county? Would you like to be part of a team that is making a tangible difference to lives across Norfolk? If so, you might just have found your dream job.

Norfolk Community Foundation is looking to appoint a Programmes Support Advisor to help connect the local Voluntary, Community and Social Enterprise (VCSE) sector to opportunities for funding and support. This is a perfect opportunity for someone wanting to developtheir career in the charity sector, learn or develop skills in grant-making, and see the difference you are making to local communities.

About the role

The Programmes Support Advisor works as part of the Programmes Team, dedicated to ensuring the effective and efficient delivery of Norfolk Community Foundation’s grant-making programmes.

Key responsibilities will include:

• Being the primary contact, advice and support to applicant organisations
• Promoting opportunities for funding and support
• Helping to design and implement funding programmes
• Carrying out due diligence checks on applications received, evaluating suitability for available programmes and presenting recommendations to fund holders
• Ensuring effective reporting on the progress and outcomes of funded projects, managing any issues that may arise, and presenting grant-making impact to fund holders
• Providing outreach support to grant applicants, including organising and participating in one-to-one meetings, site visits, seminars and workshops

About you

We are looking for someone who is passionate about what we do! You’ll have an interest in or understanding of needs and demands within Norfolk communities and be passionate about our missions.

You will be able to assess and interpret data and communicate clearly through excellent written and verbal skills whilst also being able to establish good relationships, rapport and credibility with a wide range of people.

Good IT, writing and teamwork skills are a key part of this role, as is the ability to follow policy and procedure. It is a busy role that will have many competing deadlines so the ability to structure and manage your own workload is also key.

There is opportunity for personal development in the role as well as to take on projects that interest you outside of the role’s core responsibilities.

What can we offer you?

We have a range of benefits that we offer our staff, including:

• 25 days holiday (pro rata) plus bank holidays
• Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills
• Option for hybrid working 2 days a week (Mondays and Fridays)
• A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations
• Pension scheme
• Death in service cover
• Training and development opportunities
• Visits to see the impact of the difference the Foundation is helping to make happen

Who are the Norfolk Community Foundation?

We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.

Supplier Partnerships Manager

Contract: Permanent, Full Time

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in Supplier Management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Supplier Partnerships Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Supplier Partnerships team sits within the Supporter Experience and Operations Team at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and contracting expertise and effective internal & external response handling operations. The team exists to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.

About the Role:
As our Supplier Partnerships Manager, you will manage the Supplier Partnerships sub-team, reporting into the Supporter Experience & Operations Lead. The Supplier Partnerships Team plays a central role in supporting our fundraising teams to maximise supporter engagement through the selection and performance management of our key external service partners. This team are a centre of subject expertise and will also ensure we have well defined and consistently applied approaches to supplier management across the Mass Engagement department.

In this role, you will actively manage a small portfolio of strategic fundraising service suppliers, ensuring contractual requirements are met, as well as defining and monitoring service levels (SLAs) to ensure performance is maintained.
You’ll also: 

• Effectively lead, manage, and motivate the Supplier Partnerships team, ensuring each member of the team makes a full and effective contribution to the organisation
• Maintain a network of key stakeholders within WaterAid, ensuring that their needs and responsibilities relating to supplier management are understood
• Foster a culture of continuous improvement within the team, proactively identifying opportunities for improvement or efficiency gains where these contribute to the overall supporter experience
• Act as the subject matter expert for supplier management, promoting and championing best practice within the wider organisation, providing specialist advice and training as required
• Maintain a level of awareness of external trends and best practice in supplier operations and procurement, ensuring that WaterAid are at the leading edge in terms of our services and standards
• Work with the Supporter Experience and Operations Lead in developing detailed budgets, forecasts, and plans

About You:
To be successful, you’ll need: 

• Excellent supplier management / relationship management, ideally in a charity fundraising environment
• Successful experience of people management, coaching, training, and personal development
• Demonstrable experience of using / designing KPIs, SLAs and other performance metrics to drive process and service quality improvements
• Strong stakeholder relationship management (up to senior management), able to work collaboratively to build positive and effective working relationships across teams
• Ability to identify problems, undertake analysis and deliver potential solutions through influencing and negotiating with others

Although not essential, we also prefer you to have:

• A good understanding of fundraising regulations i.e. Fundraising Code of Practice, Gift Aid and BACs (Direct Debit) regulations
• Professional qualification in supplier / service procurement or directly relevant experience

Closing date: Applications will close at 23:59 on the 3rd November 2024. Availability for interview is required week commencing 4th November 2024.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Role:  Finance Manager

Part-time 22.5 hours per week

Benefits:

· Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)

· Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday

· Death in Service benefit: 3 times annual salary

· Optional Private Medical Insurance plan

· Access to Blue Light Card

· Learning and Development opportunities

Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time.

People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters.

As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

SCAA is seeking to appoint an experienced, qualified, professional Finance Manager with strong analytical skills, capable of producing and presenting financial information in a succinct and straightforward manner. The preferred candidate will have experience of producing management accounts and other management information relating to organisational performance, cashflow, investment reporting and budget analysis.

Excellent analytical, interpersonal and communication skills are essential. The appointed individual will be expected to liaise effectively with colleagues, Executive Team Members, Trustees and other colleagues within the Charity. They will also develop and strengthen relationships with banks, insurers, investment managers, auditors and other professionals. The person will be expected to produce and present a range of financial information, query and challenge any unusual and misleading information and to support his/her colleagues in the office as required to further the objectives of the charity.

This is a growing charity, and you will have a broad remit, and we are looking for a fully Qualified Accountant holding a CA, ACCA, CIMA, ACA or equivalent membership with experience ideally gained in charity accounting, external reporting and internal management accounting.

The successful candidate is likely to be operating in a similar role in the Private, Public or Third sectors and looking for a new challenge.

Application notes

To apply please email your CV and a covering letter outlining your suitability for the role, your relevant experience, and your motivations for applying.

To find out more about the role you can also contact Simon Phillips on 0300 123 1111 or by email at the address shown above with any questions.

Application deadline is 6pm on 6th November 2024.

Interviews will take place on 20th November 2024.

The Campaign for Nuclear Disarmament is recruiting an Office and HR Manager.

We are looking for someone committed to CND’s aim to rid the world of nuclear weapons, who has strong organisational abilities, great inter-personal skills and experience of managing a busy office.

You will need experience in:

· human resource management, including performance appraisals and learning and development

· managing a busy office, building maintenance, managing security and health and safety

· organising large scale meetings

· managing, supporting and co-ordinating volunteers

· working within budgets according to agreed procedures

You’ll also need a good working knowledge of IT systems, databases, web content management systems and Microsoft Office suite.

For the full job description please refer to the attachment below.

The CND Office & Human Resources Manager is a full-time, London-based, post. Our office is situated in N7 with easy access to transport links. The salary is £40,603 per annum, and is subject to annual review.

Applications close on 21st November and in-person interviews are likely to take place take place w/c 25th November. Please apply using the application form attached below and please complete and attach our equality monitoring form with your application. Both are attached below.

#HR Manager #HR Strategy #HR Management

About you 

Are you an experienced and adept programme / project manager who is passionate aboutstrengthening entrepreneurs and leaders to drive inclusive economic and social change? Do you have experience of working in sectors and markets relevant to our mission and geographical focus, and a flair for working in partnership with others? Are you a self-starter who works with initiative and takes ownership? Do you have a keen interest in learning and development, and producing meaningful insights on effectiveness and outcomes?

About The Human Edge

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections. Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About the role  

Reporting to Head of Programmes 

Term Full-time (37.5 hours per week), 2-year fixed term contract (with potential for renewal, subject to funding) 

Location Homebased in the UK, with ability to travel to team workshops/ meetings in the South/ Southwest on an approximately quarterly basis; and to travel internationally approximately 1-2 weeks per quarter

Application deadline 09.00 UK time, Friday 22 November 2024 

Start date January 2025 

Role Overview

You will manage projects/ programmes delivered through a range of modalities (in person, online, blended) across countries and regions, and in collaboration with partners and other service providers. You will also lead on and/ or contribute to cross-cutting initiatives which develop our organisational capacity as we grow. Reporting to the Head of Programmes, you will work closely with other project managers as well as colleagues in business development, communications, and facilitation design and delivery. You will find colleagues keen to work with you in the context and spirit of our values. Some international travel (up to 1-2 weeks per quarter) is generally envisaged for project managers, subject to business needs.

Download our recruitment pack for details of the key responsibilities and person specification. Please click on the 'How to apply' button to access this.

What we offer 

• 38 days of annual leave (inclusive of public holidays) 
• Contributory workplace pension scheme 
• Private health insurance  
• Contribution to expenses related to homeworking (in line with company policy) 
• Agile remote working 

Do you want to be part of an ambitious and high-performing fundraising team that aims to exploit the legacy growth potential in the animal welfare charity sector?

We are looking for a new member to join our legacy and in-memory team, within its Individual Giving department. This role will help to manage and test legacy marketing campaigns with the aim to grow the size of the charity’s legacy Enquirer and Considerer base using various channels such as social media, direct mail and telemarketing. This role will also work on recruiting enquiries about the charity’s Pet Promise scheme and recruit new in-memory and tribute fund supporters. Although the role is strongly weighted to legacy marketing, the post-holder will also manage Woodgreen’s mid-value programme, creating a brilliant opportunity for an existing legacy fundraiser to broaden their professional remit.

The ideal candidate will have strong project management skills, able to deliver campaigns on time and within budget. They will need to make decisions based on sound evidence, and will always demonstrate an attitude to learn-and-adapt campaigns. They will also have strong communication skills, able to champion legacy and mid-value giving, and work closely with internal and external stakeholders.

We will offer you the opportunity to progress your career in an experienced, ambitious and growing fundraising team, with access to support and training to help you excel in your role.

You will;

• Provide expertise and collaborate with the Senior Donor Development Manager – Engagement and Legacy to develop legacy marketing acquisition and mid-value programme strategies.
• Plan and project manage the annual operational plans, managing direct marketing campaigns from end to end using a mix of offline and online channels, which includes telemarketing, direct mail and social media/PPC to grow the existing legacy pipeline.
• Manage the services of multiple suppliers for the planning, creative, media, print and distribution, producing comprehensive written briefs with verbal discussions to ensure the output meets requirements.
• Build relationships and work closely with internal colleagues across the organisation to leverage ‘piggy-backing opportunities’ as well as helping to champion legacy giving across the charity
• Work with the Database Team to deliver end of campaign results analysis, ensuring reporting data is correct and highlight key observations and recommendations for future activity or further insight requirements.
• Manage a six-figure expenditure budget, allocating budget to channels and products

You will have;

• Experience of planning and managing legacy acquisition campaigns to recruit individual supporters ideally using telemarketing, direct mail and social media/PPC.
• Experience of effective management of multiple key suppliers, ensuring service is to agreed standards
• Experience of effective expenditure budget management
• Experience of prioritising and managing multiple campaigns
• Experience of analysing results and using insight to inform strategy and tactical plans
• Experience of building effective relationships with internal stakeholders

The starting salary for this position is £34,730 - £42,446 per annum depending on experience.  In addition to this you will receive;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shop

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Job type: Fixed term post or secondment until 31 July 2025

Hours: 21 hours per week

Location: Hybrid / London WC1H 9HF (We operate hybrid, flexible working practices with 40% of your time per month being office based)

Join the ACU as Head of Programme to provide the overall leadership and contract management of the ACU’s contribution to the successful delivery of a UK government mobility scheme, working with a range of UK-based partners.

The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 400 universities in over 40 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.

The role

This is a key role, and the post holder will need excellent project and risk management skills and to be able to use appropriate tools to monitor and report on progress, dependencies, and risks to provide assurance to the ACU senior team and partners. The Head of Programme will have experience of working at pace to deliver multi-partner projects.

The Head of Programme will work with colleagues in the ACU’s External Affairs, People and Culture, Finance, Programmes and International Mobility teams and will lead the dedicated ACU Programme team of three ACU staff, four senior assessors and 24 assessors to deliver the assessment and appeals processes and related assessment boards helping ensure delivery of the programme’s policy objectives.

The role will report to the Head of Programmes and International Mobility and provide regular updates for the ACU Leadership Team and our partners.

Who are we looking for?

You will need:

Project Management
• Significant project management experience at a senior level – professional track record and appropriate qualifications
• Expertise in risk management
• Knowledge of theories of change and logical frameworks and experience managing project monitoring and evaluation.
• Demonstrable experience of managing multiple priorities and work under pressure and to deadlines

IT
• Demonstrable knowledge and expertise in relevant IT/ software, e.g. Excel.
• Expertise in data visualisation and dashboard/reporting for senior leadership

Financial Management
• Proven financial skills, with knowledge and experience of budget development, and financial monitoring and reporting.

Leadership/ Team Management
• Experience of leading, empowering, and motivating teams to promote a high performance culture.
• Experience of working at pace with a focus on results.
• Strong sense of personal accountability whilst ensuring others clearly understand their accountabilities.
• Strategic thinker with ability to anticipate impact of actions on partners, customers and colleagues
• Ability to champion a shared culture working across teams and integrated shared services

What to expect:

We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find out more about our commitment to equity, diversity and inclusion and safeguarding on our website).

We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, plus 8 bank holidays (pro rata for part time employees), plus 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Volunteering days
• Enhanced maternity, adoption, paternity and shared parental leave
• Give As You Earn charitable donations scheme
• Cycle to work scheme
• Sabbatical leave
• Ability to request flexible working from day one

How to apply

Apply via the apply button.

Closing date: 20 November 2024 at 09:00 AM

Interview Date: 29 November 2024

The interview will take place in person at our Woburn House offices.

Join Our Team as a Marketing & Communications Officer!

Are you passionate about making a difference? Join our dedicated team at Dougie Mac - a successful local hospice in Stoke-on-Trent. We’re seeking a Marketing & Communications Officer who will play a crucial role in enhancing our fundraising engagement and awareness efforts. In this dynamic position, you’ll contribute to a calendar of innovative marketing activities, create compelling content for our social media platforms, and collaborate with team colleagues to ensure our messaging aligns with our core values of compassion, accountability, respect, and excellence.

As part of our team, you’ll not only develop and optimize our marketing content but also build strong relationships across all areas of the hospice, including our charity shops. You’ll have the opportunity to communicate tangible results to stakeholders, helping to ensure our initiatives are adding real value to the organisation. With a generous benefits package—including 35 days of annual leave, a competitive pension scheme, and a hospice-paid healthcare cash plan—you’ll thrive in an environment that values your contributions and supports your professional growth. If you have exceptional communication skills, a creative mindset, and a can-do attitude we would love to hear from you!

As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.

You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.

ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.

Reporting to: Quality Assurance Manager

Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract

Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.

Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.

Hours: Full time (37.5 hours per week).

Job Description

Quality Assurance

• Deal with external and internal enquiries
• Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
• Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
• Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
• Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
• Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
• Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate

CRM Support

• Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
• Manage the support ticketing process for Hubspot queries
• Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
• Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate

Business Improvement

• Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
• Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager

Person specification

Essential

• Professional and proactive, with real pride in the quality of work
• Ability to take initiative and proactively investigate solutions to current and potential issues
• Excellent interpersonal and communication skills
• A team worker who can liaise and collaborate with colleagues and other stakeholders
• Organised - can manage workload and deadlines and demonstrate effective time management
• Attention to detail and analytical skills
• Very confident IT user, in particular with CRM systems and Microsoft Office
• Positive and resilient attitude

Desirable

• Experience of the charity or education sector
• Experience of Hubspot and Microsoft Power Automate

Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.

Closing date: Friday 1st November 2024

Interview date: W/C. Monday 4th November 2024

Start date: ASAP

Corporate Partnerships Fundraiser

Up to £30,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey flexible working options available.

About the role:

We are looking to appoint an experienced fundraiser to secure new corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals.

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team to drive Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking, prospecting, and stewardship. You will be responsible for a varied and fulfilling portfolio of accounts to whom you will become a main contact and provide excellent corporate account management. Some accounts raising six figure sums, to whom you will become a main contact and provide excellent account management.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement.

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility.

What we’re looking for:

· Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated

· A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations

· Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent relationship management

· You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.

· Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Applications will be particularly welcome from those who have experience of building relationships and raising income– working to secure new business and providing exceptional account management.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to Apply:

To apply please send your CV and a covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

Clinical Services Lead

Location: You will work across 3 hubs in Bradford and Keighley, BD1 3DN, BD1 5BA and BD21 2AD

Salary: £48,105 - £69,225 per annum

Hours: Monday-Friday 9am-5pm

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

They are excited to offer an exceptional opportunity for an Independent Prescriber to join them as the Clinical Services Lead. In this pivotal role, you will lead and oversee the provision of clinical care within their services working across 3 hubs in Bradford and Keighley. Your primary responsibility will be to ensure that their care, treatment, and support meet the highest standards, enabling their service users to achieve their recovery goals. As the Clinical Services Lead, you will have the privilege of leading their clinical team and actively contributing to the development and implementation of outstanding clinical practices. This role provides a unique chance to make a genuine impact on the lives of the individuals they support, collaborating with them to design personalised, flexible, and achievable support plans. Moreover, you will play an integral role in shaping their service to guarantee that the people of Bradford and Keighley receive the best possible assistance.

Key Responsibilities:

· Lead and manage the clinical team, providing guidance and supervision to senior clinicians.

· Offer sound clinical advice to colleagues and actively participate in clinical decision-making within a multidisciplinary team (MDT) environment.

· Ensure that their clinical services align with best practices and regulatory standards.

· Support service users in achieving their recovery goals through holistic and person-centered approaches.

· Drive innovation and excellence in clinical care, continuously seeking ways to enhance their service.

· Collaborate with the Clinical Department and participate in peer support groups and professional development activities.

· Contribute to research and innovation initiatives, helping advance the field of substance misuse support.

· Uphold a culture of clinical excellence and ethical practice.

About you...

· A qualified Independent Prescriber with relevant clinical qualifications.

· Proven experience in leading clinical teams and providing clinical guidance.

· Ability to make informed clinical decisions within an MDT framework.

· Commitment to continuous professional development, with a focus on substance misuse.

· Strong leadership and management skills, with a passion for innovation and improvement.

· Excellent communication and interpersonal abilities.

· Understanding of regulatory and compliance requirements in healthcare.

Why join them as a Clinical Service Lead?

· Regular clinical supervision and peer support groups.

· Protected Continued Professional Development (CPD) time.

· Support for revalidation through peer support and a nationally recognized appraisal toolkit.

· Opportunities for engagement in research and innovation.

· Pension scheme and comprehensive Medical Indemnity Policy coverage.

· Generous annual leave.

· Registration fees covered by them.

Benefits

· A rewarding role that allows you to make a tangible impact in your community.

· Opportunity for professional growth and development in the field of substance misuse and criminal justice.

· Collaborative and supportive work environment.

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – their wellbeing offers for their workforce

· Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

Living in Oundle, Thrapston and the surrounding villages of North East Northamptonshire is very special. Volunteer Action is a local charity supporting local residents who may be elderly, unwell, disadvantaged or have disabilities. By providing services to these valuable members of the community, our aim is to maintain independence and improve the quality of their lives.

We are hiring an Operations Manager at Volunteer Action - 30 hours per week - £30k FTE.

If you are Interested in this role, some general criteria are:

General Operations Management experience (desired)

Strong communication skills

An understanding of budgetary management to support the development of the charity.

Confidence in using software packages such as the Microsoft suite.

Ability to use social media for promotion and marketing

A positive 'can do' attitude.

Job Title: Operations Manager

Accountable to: Chief Executive and Charity Manager (CE)

Job Purpose

This is a hands-on role, the purpose of which is to work with the staff to ensure that the Volunteer Action (VA) services are fully operational and delivering customer service excellence.

To co-ordinate and develop the volunteering programme to meet the demands of the services provided by VA to meet the Charity’s aims.

To support the development and management of all external communications, marketing and fundraising activities.

To work closely with the CE and deputise as and when required.

Key Responsibilities

Operations

a) Day to day supervision of office volunteers, including rota production

b) Ensure the databases are used accurately, kept up to date and maintained within GDPR guidelines

c) Ensure that day to day activities are executed professionally and economically

d) Ensure all administrative functions are completed effectively and in a timely fashion

e) Ensure all mandatory documentation is completed and accurate records are maintained

f) Identify and introduce continuous improvements to working procedures

g) Identify, develop and deliver training for staff and office volunteers as required

h) Ensure the office is manned optimally to meet the changing demands of the service including providing cover for holidays etc as required

i) Work with the team to ensure a co-ordinated message and optimise growth of all the Charity’s services, stepping in to assist where necessary

Volunteers

a) Actively source new volunteers, ensuring volunteering opportunities are available in line with VA’s aims and objectives

b) Ensure all information and application packs are up to date and accessible

c) Support the recruitment and training of all volunteers, actively maintain good relationships, monitor performance, obtain feedback and ensure appropriate recognition

d) Ensure compliance with Disclosure and Barring Service regulations, GDPR, Equality and Diversity policies

Information, Communication and Marketing

a) Support the production of content and assist in the distribution of the monthly communication to volunteers and the annual VA Newsletter arranging mail-outs to clients as required

b) Encourage use of our other services when communicating with members

c) Provide presentations as required to other organisations about volunteering programme

d) Attend or arrange events to promote the volunteering programme in the local communities (These meetings may be out of office hours)

e) Manage external communications, including website and social media

Deputising for the Chief Executive and Charity Manager

a) Work with, and send information to, other organisations who work with our client group on an ongoing planned basis, ensuring that the referral pathways are open and accessible

b) Represent VA at relevant meetings, including developing partnership working with organisations that have a common purpose or work with the client group

c) Support the CE in the preparation of evaluation documents and impact reports

d) Monitor and identify gaps in service and seek ways to bridge the gaps

e) Understand the funding mechanisms and support the CE in bids and fundraising events

f) Undertake any other tasks and duties that may reasonably be required in relation to the service

The Silver Line Helpline is recruiting for Helpline Officers to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

Representing the values of The Silver Line Helpline and Age UK, you will be the first point of contact for incoming calls from older people in need of support or just a friendly chat. Given the nature of the helpline each day will be varied and you will need to be adaptable to lots of unique situations.

This exciting opportunity is perfect for a friendly individual with effective communication skills and the ability to maintain high standards with an emphasis on empathy, patience and understanding.

Working as part of this supportive team, you will adhere to all safeguarding procedures in order to keep callers safe from potential abuse or neglect.

* We have 5 part-time vacancies working 28 hours per week.

These exciting positions offer hybrid working between home and our Blackpool office, surrounded by excellent amenities. Candidates must be willing to travel to the Blackpool office a minimum of once a week.

Please note that this post does require weekend and bank holiday working on a shift pattern basis.

We will provide a questionnaire for you to complete which includes training dates, hybrid working expectations and example shift patterns.

Must haves:

* Excellent interpersonal skills.
* Good IT literacy.
* Sensitive and empathetic approach.
* Good communication skills, and ability to adapt communication styles.
* Ability to adapt to a variety of situations that present within calls.
* Knowledge and understanding of the impact loneliness and isolation has on older people and their wellbeing.
* Experience of working as part of a team.
* Calm under pressure.

Great to haves:

* Experience of signposting in a helpline environment.
* Knowledge of the needs of older people.
* Flexible to adapt to meet service demands.
* Proficient in data entry and a working knowledge of MS Office applications.
* Experience of working and providing support to older people and / or previous experience of providing telephone support within a helpline environment.
* Experience of communicating effectively with vulnerable older people.
* Knowledge of safeguarding.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.