Healthcare Jobs in London

Access to Healthcare Advisor

£31,930 + 6% pension contribution (pro-rata)

21 hours/week

8 month contract

We are looking for an enthusiastic and dedicated individual to work as our Access to Healthcare Advisor. You will provide advice and casework to asylum seekers, refugees and migrants on issues related to accessing healthcare and NHS charging. You will also deliver training sessions to NHS staff and help our clients’ share their stories and experiences of accessing healthcare.

You will have experience of working providing advice and information to individuals and understand the needs of asylum seekers, refugees and migrants. Ideally, you will also have an understanding of immigration issues and/or how to navigate healthcare services.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

The successful applicant will be required to complete a basic DBS check.

Deadline: 9am Friday 21 March 2025

Interviews: 27 & 28 March 2025

In this pivotal role, you will bring in-depth knowledge of sickle cell and work closely with the project steering group, clinical specialists, prison staff, and sickle cell patients in custody. Your aim will be to understand and address the specific needs of patients with sickle cell disorder during their time in detention.

If this role sounds of interest, we welcome your application. We also welcome applications for secondments from NHS England, Health and Justice staff.   

In line with the NHS England (NHSE) 2022/23 healthcare “New Models of Care” this project aims to reduce inequities and improve timely access to high quality expert care for sickle cell patients detained by His Majesty’s Prison & Probation Services – HMPPS (London).

The key aims of the project are to:  

· Identify the healthcare needs at the earliest possible opportunity on their prison journey for all sickle cell patients in custody;

· Ensure the patient voice is heard, understood and responded to by healthcare, prison staff and patient peers detained in prison, i.e. cell-mates, for timely response to patient care needs, including an understanding of issues which may exacerbate a SCD crisis and how to respond to potential crisis;

· Empower/support patients to better understand how to self-manage their healthcare needs/their condition during their prison detention;

· Increase the awareness and understanding of sickle cell conditions with health and care professionals and the wider prison estate workforce. To ensure they have the skills and knowledge to identify and/or prevent incidents or escalation of sickle cell crisis, and reduce stigma and adversity that patients may experience.

The post-holder will oversee the successful programme development and delivery to meet the aims and objectives of this pilot project.

The post holder will develop a flexible, bespoke training programme which meets the needs of key stakeholder groups whilst taking into consideration the restrictions imposed by the prison environment. This may include the offer of training virtually/online, and/or face-to-face at prison location/s.

The role will include liaising with a number of organisations commissioned by NHS England (London) to assist with patient engagement.

The post holder will also be responsible for the project budget and evaluation, including working closely with an external agency for the monitoring and evaluation of the programme over its three year duration. We have received public sector funding to enable this innovative project to pilot. Subject to a successful evaluation and securing additional funding, this role may continue.

We are seeking an individual with strong programme management, communication, networking and advocacy skills to build relationships with key stakeholders. 

Visit our website for a job description and details on how to apply.  The role closes on  April 4th 2025

Job Title: Specialty Projects Administrator

Job Type: 1-year fixed term

Hours: 28 hours per week (0.8 FTE)

Salary: £21,225.60 pro rata per annum (based on FTE £26,532)

Department: Education & Training

Reports to: Head of Specialty Training

Location: Hybrid – FSRH Office (London Bridge)

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support across our Specialty portfolio. As Specialty Projects Administrator, you will play a pivotal role in ensuring the smooth operation of our team by managing various administrative tasks efficiently and effectively. From organising meetings and maintaining educational product content to handling correspondence and managing databases, your attention to detail and organisational skills will be instrumental. You will collaborate closely with team members to streamline processes and contribute to the overall success of our specialty training programme and high-stakes membership exams.

The role:

Project Administration

• Provide administrative support for specialty projects, ensuring key deadlines and milestones are tracked.
• Assist with project documentation, including maintaining records, updating trackers, and organising files.
• Schedule project meetings, prepare agendas, and take minutes, ensuring follow-up actions are recorded and monitored.
• Support project reporting by collating data and preparing summaries for stakeholders.
• Liaise with internal teams and external partners to coordinate project activities.

Administration of examination database and systems

• Maintain digital question banks in line with policy and procedures
• Process examination candidate applications
• Process examination candidate requests and complaints/appeals
• Proof-read examination materials

General administration

• Manage the specialty team mailbox and act as first point of contact for queries
• Maintain up to date records on Customer Relationship management system (CRM) and ePortfolio, ensuring accurate and accessible information
• Provide administrative support for Specialty Training Board and its sub-committees, including managing meeting attendance, circulating papers, taking minutes and tracking actions.
• Maintain accurate version control of documents by systematically updating and tracking revisions, ensuring proper documentation of changes and adherence to version control protocols
• Assist in organising online and in-person events, workshops, and training as needed
• Assist with diary management and scheduling of meetings for team members.
• Maintain assets and resources on Training Hub and website
• Provide ad hoc administrative support throughout the year, across the portfolio

You will be:

• Organised and systematic in your approach
• Diligent and commit meticulous attention to detail to tasks
• An excellent communicator
• A proactive and collaborative team worker
• Efficient and able to effectively manage a busy workload
• Flexible and adaptable
• Willing to learn a range of digital systems to an intermediate level
• Willing to learn about the SRH workforce and training pathways

You will have:

• A-Level or equivalent by experience
• Proficiency in using Microsoft office programmes
• Proficiency in using digital systems (e.g. CRM, Learning Management System)
• Knowledge of data protection and compliance requirements

You will have experience:

•  Providing administrative support to a team
• Managing a mailbox and providing customer/member support
• Developing and maintaining systems, processes and administrative procedures
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Coordinating logistical arrangements
• Using a CRM and databases to manage data and information
• (Desirable) Working in a project-based environment
• (Desirable) Working in education, membership or healthcare environments

 NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave
• Volunteer leave
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Enhanced maternity, paternity & adoption pay
• Free eye tests

To Apply

A full job description can be found on our website Join FSRH: Empowering Careers - FSRH Careers

Please apply via at the following link:  Pre application form - Specialty Projects Administrator job - Faculty of Sexual and Reproductive Healthcare Head Office - FSRH - Faculty of Sexual and Reproductive Healthcare

Deadline for applications is 12pm Tuesday 18 March 2025

Interviews will take place on Wednesday 26 March 2025 at the FSRH offices in London Bridge where possible; alternatively online interviews will also be made available.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Starlight, the national charity for children’s play in healthcare, is seeking an experienced income and engagement leader to drive income generation, growth and increased engagement with the charity.

No child should suffer avoidable psychological trauma from their healthcare or treatment. Nor should they have to endure anxiety, loneliness and isolation as part of their healthcare experience. Starlight works to ensure every child can experience the power of play, supporting their mental and physical health during treatment and recovery from illness.

There is an urgent need to improve children’s experience of healthcare and their long-term relationship with health; 71% of settings have no designated budget for play resources, and 85% of Trusts and Health Boards have no policies and procedures for play.

Starlight is seeking a Director of Income Generation and Engagement to grow income both to address this need and, working for a small but ambitious charity, seek effective ways to raise brand awareness and promote Starlight through media partnerships and effective use of social media to reach target audiences.

Sitting on the Senior Management Team and wider Leadership Team, the role will provide strategic vision, direction and hands on support to a multi-disciplinary team of High Value and Public Fundraisers, Business Insight and Communications experts. The post-holder will also be responsible for strategically developing Starlight’s tone of voice and communication reach and acting as a public face for the charity, ready to represent and advocate for Starlight with all partners and in the media including radio and TV.

The ideal candidate will be an experienced fundraiser across Philanthropy, Individual Giving, Corporate Partnerships and charitable trusts, able to coach and inspire multi-disciplinary teams to deliver their best results.  You will have a commercial mindset and a strong track record in a Senior Fundraising and Marketing role, successfully diversifying and growing income streams, with the ability to identify and capitalise on new funding opportunities. You will also be able to demonstrate results from leading strategic communication functions with an emphasis on consumer-led activity. Finally, you will have credibility and gravitas to build relationships and influence people at all levels, internally and externally.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 14th April, 9.00am.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby loss receives the support and care they need.

Our Training and Education team ensure that healthcare professionals and volunteers have the knowledge and skills to offer safe care to families during pregnancy, and the highest quality care and support following the death of a baby. Our vision is for Sands to be the sector leader with a range of flexible, high-quality learning. 

We are looking for an outstanding and people-focused candidate to lead and develop the team, including the promotion and delivery of programmes that positively impact on improving bereavement care and saving babies lives. 

The Head of Training and Education will work with the Director of Research, Education and Policy to develop and deliver an effective strategy. Additionally, the post-holder will develop opportunities to expand our paid-for training provision, improve the accessibility for those who need/want our training and develop our training provision for volunteers and staff. 

With significant experience of leading and motivating a large team, you will be able to plan, create and deliver national training programmes and educational resources. An excellent understanding of different training and education methods, including digital tools and resources is therefore essential. 

An experienced senior manager, you will be able to contribute to the organisations’ strategic direction and have experience of setting individual and team objectives. 

With a track record of providing thought leadership and innovation to develop creative solutions, you will be diplomatic and be able to establish productive working relationships with colleagues, volunteers and external stakeholders. 

An understanding of the issues surrounding the death of a baby for healthcare professionals, parents and families is essential. You will also need to have an excellent understanding of the principles of equality, diversity and inclusion.

A brilliant opportunity to lead a small charity delivering impact where it matters for people with musculoskeletal (MSK) conditions.

The Arthritis and Musculoskeletal Alliance (ARMA) exists to improve MSK services in the UK. We are a membership organisation which brings together patient, research and healthcare professional organisations working in MSK health. Working together as an alliance we have a powerful voice to influence policy and improve standards of care across the UK.

After an incredibly successful 8 years at the helm, our CEO Sue Brown will be stepping down at the end of May.

We are looking for someone with a strong background in healthcare policy and campaigning who is confident engaging senior stakeholders in the NHS, Government, arms-length bodies and industry. You should be a natural relationship builder who is comfortable working with member organisations.

If this sounds like you, then please get in touch. We would love to hear from you. Click the Quick Apply button below. You will need to submit your CV together with a two-page cover letter explaining your interest in the role - don’t forget to address the person specification in your letter. Deadline for applications 10am on 27th March 2025.

Interviews will be held as follows:

Stage 1 (In person, Central London location): Monday 7th April 2025

Stage 2 (Virtual): Monday 14th April 2025

The Benefits

· Salary up to £55,000 p.a. for 28 hours work per week

· Employer pension contribution of 5%

· 20 days annual leave plus bank holidays and 3 additional days leave between Christmas and New Year

 Thank you for your interest in ARMA! 

Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.

As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 19th March 2025
Interview date(s): w/c 31st March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

£49,933 (rising to £51,481 in April 2025)

Full time, 35 hours per week

Permanent contract

London-based contract with the option of hybrid working in the office and from home

Can you engage and energise hundreds of healthcare professionals?

The Chartered Society of Physiotherapy (CSP) is looking for an Events Officer to join our small team, dedicated to delivering inspiring and engaging events for the physiotherapy profession. Our events— particularly our prestigious Annual Conference—bring together physiotherapists, thought leaders, and industry experts to share knowledge, spark innovation, and shape the future of the profession.

As our events officer you’ll be the critical link between the CSP and its attendees and suppliers. You’ll be at the heart of planning and delivering high-quality events, ensuring every detail is executed seamlessly. Your organisational ability, tenacity and attention to detail will help shape plans and then turn them into reality, sending delegates home happy!

If you have a passion for delivering outstanding events, a commitment to excellence, and the drive to make every experience memorable, we’d love to hear from you!

For an informal discussion about the role, please contact Steve Mann, Head of Advertising and Events, at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 20 March 2025.

Interview date: 3 April 2025.

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.

NO AGENCIES

Senior Research and Evaluation Manager

The McPin Foundation

Type: 2 years fixed term (possibility of extension)

Location: Head office, Bethnal Green, E2 9DA

Salary: From £41,574 to £46,637 (depending on experience)

Hours: 1 FTE (37.5 hours per week)

Can you inspire and lead a team?  Bring your experience and expertise to further develop our organisation?  Support a team of peer researchers to develop their own research and evaluation skills and appropriately use their lived experience in their work?

We are recruiting for a Senior Research and Evaluation Manager role within our team.  This is a key role within our organisation, joining our managers group alongside colleagues in public involvement (including youth involvement), peer research, communications, and operations. This role will have programme and line management responsibility for 3 or 4 staff working from a lived experience perspective.  Specifically the role will work upon a new public health evaluation programme with colleagues at McPin and The University of Exeter, and a qualitative study exploring sexism and impact on girls mental health as part of a large Wellcome funded grant led by researchers at Kings College London in collaboration with researchers in Tokyo. 

We are looking for someone with well-developed research and evaluation skills applied to mental health and public health contexts, specifically advanced qualitative methods and social theory. The two current projects require advanced qualitative skills, working to deliver evaluations to tight deadlines and supporting other staff to analyse complex data, including cross-national analysis. The role will also require the postholder to develop research and evaluation skills in others, including community partners. They will lead on writing reports, papers and new project tenders, as well as co-developing larger proposals with university partners as opportunities arise. 

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour.  We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, a wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan with Hospital Saturday Fund.  You can find out more on the McPin Foundation website.

The closing date for applications is Tuesday 1st April 2025, 9 am

To apply please go to job vacancies on the McPin Foundation website to download the job description and application form.

For any queries please email your query to our contact inbox. 

Our Mission

To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.

Purpose of the role 

The Head of Support Services is responsible for leading the delivery of The Vitiligo Society’s tailored support to patients with vitiligo and their families, and contributing to the strategic development of the organisation and its services. 

Your Experience

We are looking for a candidate (or candidates) who either have a background in charity service management & safeguarding, or working in healthcare, nursing or mental health support.

Key responsibilities:

People Management 

• Oversee the engagement of volunteers involved in the delivery of The Vitiligo Society’s services and input into the overall development and structure of volunteering across the organisation. 

• Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.

Service Development & Delivery 

• Develop clear operational plans to deliver The Vitiligo Society’s organisational strategy across services.

• Lead the Support Services Volunteer Team and grow The Vitiligo Society’s services in line with the charity’s overall growth strategy and priorities whilst ensuring quality, sustainability and safe operating practice remain at the forefront.

• Be part of a rota of staff & volunteers answering the Society's helpline

• Deliver direct support to individuals affected by vitiligo, supporting them through their diagnosis and treatment journey.

• Manage the budgets for service delivery.

• Identify opportunities to improve our current support and develop new activities with a particular focus on patient and family support.

• Develop and embed robust monitoring and evaluation processes across all services and provide reports to the Charity Director, the Board and funders as required.

• Champion an evidence-based research and insights approach to service development and delivery, especially Health Psychology.

Safeguarding 

• Appointed Designated Safeguarding Lead. 

• Lead on the development of delivery of The Vitiligo Society’s approach to safeguarding children and adults at risk including policy and process development.

• Ensure that the outputs of all The Vitiligo Society’s services are in line with the relevant safeguarding legislation and best practice.

Wider Impact

• To lead on the development and nurturing of partnerships with healthcare professionals, education professionals and voluntary organisations.

• To lead on Technology Appraisal submissions with NICE and work with other healthcare regulatory bodies to ensure fair access for patients to the latest vitiligo treatment innovations.

Fundraising

• Contribute to funding applications related to service development and delivery, as appropriate.

• Contribute to reports to funders & donors, as required.

• Develop and grow the Services Team’s income generation capacity by working in partnership with fundraising colleagues.

Other

• Attend The Vitiligo Society events when required to support staff and volunteers in the delivery of activities. 

This is a two year fixed term role until 31 March 2027. Applicants need to be based in the UK. We will consider a job share if we have two strong candidates interested in a part-time position. Salary and benefits will then be pro-rata.

The Performance Marketing Specialist will deliver, optimise and evaluate Battersea’s digital advertising campaigns, specialising in Google Ads to run activity across Search, Video, Performance Max, and Demand Gen placements.

Responsible for implementing annual media spends of over £1 million to support the achievement of strategic objectives and individual campaign targets.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 13th April 2025

Interview date(s): w/c 21st April 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job Title: Wellbeing Consultant
Ref: WBC349
Contract: Permanent
Hours: Part-time - 30 hours per week, based at the GenesisCare centre (worked over 4 days Monday – Thursday 8.30-4.30pm)
Salary: £28,080 - £33,280 pro rata (dependent upon experience)
Location: GenesisCare Cromwell, Cromwell hospital, 164-178 Cromwell Rd, Kensington, London, SW5 0TU

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

An exciting opportunity has arisen for an experienced healthcare profession/health related professional to join our existing team of Wellbeing Consultants embedded within established UK GenesisCare cancer treatment centres.

This role requires excellent communication and interpersonal skills with the ability to build and maintain relationships with patients, relatives, GenesisCare staff team and Wellbeing consultant team and the wider Penny Brohn UK organization. We are looking for a professional who can work in a flexible, proactive, intelligent, and creative way. Candidates should have experience of working within private or national health related services and have knowledge, experience/understanding of complementary therapies or other support services.

Key role considerations

•  This role will involve working alongside our partner GenesisCare to ensure a holistic approach is taken in aspects of support and treatment.
• The bulk of the patient work is delivery of one-to-one sessions – completing holistic needs assessments, review appointments, consultations, mindfulness, and relaxation sessions.
• The Wellbeing Consultant is responsible for ensuring that patients and their relatives have a positive experience as they move through the Penny Brohn UK treatment support services at GenesisCare.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Timetable for appointment 
Closing date: Monday 7 April at 9am
First interview: Via Teams, Thursday 10 April 2025
Second interview: In person, Monday 14 April 2025 at the Penny Brohn UK National Centre, Pill, Bristol, BS20 0HH
Start date: ASAP, to be agreed upon appointment with successful candidate

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

Location: This role can be based in any country programme where MSI operates in.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Reporting to the CIO and a key member of the Global Information Services (GIS) leadership team, the Associate Director of Application Services will have considerable global strategic and people management responsibilities as we strive to successfully deliver our ambitious global digital & technology strategy.

This role manages a sizable portfolio of MSI global applications, including operational front-line applications used by MSI teams in the field, back-office applications for instance our group finance solution, and business intelligence / enterprise reporting platforms.  Up to 35 MSI countries rely on these products to manage their day-to-day operations and enable thousands of clients to receive critical healthcare services through diverse channels, including maternity hospitals, clinics, mobile outreach teams, commercial sales operations, and supported by our contact centres.

The application portfolio comprises a blend of custom / bespoke apps developed specifically for MSI, and commercial package enterprise software solutions. It is critical the Associate Director of Application Services can manage both packaged and custom products.

Bespoke applications include our Electronic Health Records system (EHR) used in 160 maternity hospitals and large centres in 14 countries, and our CLIC+ system used in smaller clinics and by outreach teams in 20 countries. Commercial package software includes predominantly Microsoft Dynamics 365, where we have several key uses including for fundraising and as the CRM in our contact centres.  Infor SunSystems 6.1 is our global accounting platform, and Azure/Power BI are critical for business intelligence and reporting.  It’s an exciting time to join the team, as work is starting to modernise and transform our back office, with new budgeting planning & forecasting software and ERP.

Responsibilities of the Application Services team span the full application lifecycle, from initial project scoping and development through to ongoing application management and support, strategic roadmap creation, and continuous enhancement to ensure alignment with MSI's mission-critical operational needs.

Excellent stakeholder engagement is key to this role, requiring exceptional relationship development skills with senior leadership across multiple levels and geographies. Interactions will involve MSI Country Directors, global executive team, and potentially the global board. External engagement is also critical, with responsibilities extending to managing relationships with third-party software suppliers, engaging with technology providers, and ensuring MSI is sharing with and learning from iNGO sector peers.  Strong collaboration across the rest of the GIS department and other global functions is required to successfully land major projects.  Collaboration with the medical team is particularly critical, to help ensure clinical applications align to latest good practices and help to support clinical safety.

The role offers flexibility, with the opportunity to be based in any MSI country programme supported by a hybrid office/remote working model and occasional exciting international travel opportunities to regional hubs in UK, as well as Nairobi, Accra, and Addis. This position represents a unique opportunity to drive digital innovation in a global healthcare setting, supporting MSI to deliver impactful, mission-driven services across multiple countries.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Proven leadership skills, able to develop and motivate staff to perform to the highest level, including management of distributed teams and different cultures.
• Skills and/or certifications in Microsoft technologies, including Dynamics 365, Microsoft 365, Azure, Modern Data Warehouse, Power BI and Microsoft integration technologies such as Azure integration services.
• Background experience in development programming languages, in particular C#, SQL and .Net, to be able to oversee and quality assure the development work of the team and/or 3rd party suppliers.
• Ability to deploy appropriate methodologies, techniques and approaches to successfully develop and implement digital technology, including deep understanding of effective project management, change management and business analysis.
• Skills in core business processes which will likely include Finance and Operational business processes.
• Fluent in business English, both written and verbal.

To perform this role, you’ll need the following experience:

• Demonstrable experience in business models and digital technology in African countries, ideally within a healthcare space.
• Experience in developing digital and technology strategy to enable organisational strategy within operational and back-office domains.
• Demonstrable experience of managing all aspects of business applications such as enterprise resource planning (ERP), customer relationship management (CRM) apps, and bespoke operational applications, acquired through multiple full project and application lifecycles.
• Experience in working effectively at all levels in the organisation, both with business and technical stakeholders and 3rd party vendors, and up to exec and board level.
• Experience with data and business intelligence / enterprise reporting solutions and supporting data models / approaches.
• Experience of creating new teams and developing a high performing team culture to successfully deliver on strategic objectives.
• Strong leadership, management, and customer service skills, and excellent analytical, problem-solving, and communication skills.
• Strong financial management skills and experience managing budgets up to USD 500k annually.
• Ability to steer, motivate and manage a team.
• Open and clear communicator, excellent networking skills including across cultures.

Formal education/qualification

• Education: BSC, preferably in Computers Science or tech related fields.

Please view the job framework on our website. 

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent

Salary: £55,200 - £71,550 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 11

Closing date: 27th March (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.

Supporting the Senior Analysis Officer and the Reporting & Data Quality Officer, this new role will help us to provide and maintain comprehensive reporting and analytics for both the Income Generation and Operations teams at Battersea. By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.

To be successful in this role, you will have experience of working with data visualisation tools, excellent numerical and analytical skills, the ability to communicate complex data, analysis, or technical information, and experience of writing queries to extract and manipulate data using (e.g.) SQL, Power Query, etc.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 18th March 2025
Interview date(s): TBC

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.