Healthcare assistant jobs in bilston, west midlands
Design and Improvement Manager
Permanent appointment
Full time (34.5 hours)
Mobile Worker (Expected to be able to travel large areas and be willing to be deployed on projects anywhere in UK (though this will not all be face to face).
£49,500 - £54,500 per annum, plus car allowance
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Be a Catalyst for System Change. Improve Lives. Shape the Future.
Are you a changemaker with a passion for transforming systemic issues in health and care systems? Do you thrive at the intersection of strategy, collaboration, and innovation? At Macmillan, we’re looking for a Design & Improvement Manager to work with systems on transformation programmes that improve the lives of people living with cancer for now and in the future.
You’ll apply your expertise and methodologies in systems thinking, human centred design, and change management to tackle some of the most complex challenges in health and care. From influencing senior stakeholders to embedding continuous improvement practices, you’ll work across local systems to deliver evidence-based, outcome-driven interventions that drive National impact.
Join us so we can help everyone reimagine cancer care together.
About you
We’re looking for someone with the following skills and experience:
- Experience of consulting and/or coaching system thinking, and using human centred design collaboratively to change a health and care system.
- Experience in applying systems thinking and change management methodologies to drive large-scale transformation within complex healthcare environments.
- An ability to analyse complex problems, identify root causes, and develop innovative solutions to drive system improvement.
- Built and maintained effective working relationships with a wide range of senior stakeholders and coalitions that create value for all parties.
- Evidence of building a learning culture to create change and of supporting others to improve.
- Exceptional written and verbal communication skills with the ability to tailor style and approach to suit a variety of audiences and purposes.
- Commitment to your personal and professional development and share learning with colleagues and others, supporting the development of their capacity to work systemically and make change happen.
- High degree of personal and professional credibility and integrity; independence in decision-making and a demeanour that secures the confidence of others quickly.
- Understanding the complexities of the health and care system, including funding models, regulatory frameworks, and patient pathways and an understanding that system change is messy and unpredictable and not linear.
- Full UK drivers' licence or ability to travel for work.
About our benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 6 May 2025 at 23:59.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Working with our Communications and Health Liaison Manager, we are looking for a team player with great communication skills and positive energy, to contribute to our social media presence, help create engaging content, answer member queries via social media, and help to continue to grow our online community.
The ADSHG is a well-established UK charity supporting people with Addison’s and adrenal insufficiency through its website, social media reach and member services. Addison’s disease is a form of adrenal insufficiency and is a rare endocrine condition affecting 1:10,000, and both genders. Whilst treatable with time-critical daily medication, individuals with adrenal insufficiency are at risk of potentially life-threatening adrenal crisis, which occurs when physical or emotional triggers mean that prescribed medication no longer meets the body’s need for cortisol. Adrenal crisis is a medical emergency and can be life-threatening if not diagnosed and treated in a short period of time. Addison's and adrenal insufficiency are not widely understood, even within the medical community.
Social Media
Our social media reach has grown steadily over the years, and, thanks to thoughtful content promoting audience engagement, it currently stands at a reach of over 31,000 across Facebook, Instagram, LinkedIn and X and with a growing reach on BlueSky. Our audience consists of our members and non-members with a diagnosis of adrenal insufficiency, their carers and supporters, and healthcare professionals.
We use Loomly to help organise and schedule our posts, aiming to post at least 3 times a week. Our community respond particularly well to both educational and emotive topics, but we aim to keep a good diversity between the focus of posts, and will include fundraising, news, updates, shop alerts, educational articles, member information etc.
Our social media links our community back to our website for more information as well as signposting out to other organisations as appropriate.
Key Responsibilities
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Develop and implement our social media strategies to increase awareness and engagement
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Collaborate with the Communications and Health Liaison Manager to create, schedule, and publish content across Facebook, Instagram, X (formerly Twitter), Threads, Bluesky, and LinkedIn
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Use Canva to design visually appealing graphics in line with our brand guidelines
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Schedule posts via Loomly
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Create short reels or video clips to enhance engagement
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Monitor and respond to comments and messages with patience, empathy, and clear language
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Analyse social media metrics and provide regular reports on performance
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Stay up-to-date with social media trends and best practices
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Collaborate with the Communications and Health Liaison Manager to ensure consistent messaging and branding
Requirements
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Proven experience in social media management
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Excellent written and verbal communication skills
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Ability to create short reels or video clips
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Strong understanding of social media platforms and their respective audiences
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Confidence in using Canva for content creation
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Desired: Experience with scheduling posts via Loomly or similar
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Highly organized with strong attention to detail
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Proactive: ability to work independently and manage time effectively to make best use of the flexible work pattern and limited hours
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Passion for health advocacy and supporting individuals within the Rare Disease space.
Benefits
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Flexible working hours
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Opportunity to make a meaningful impact to the lives of individuals with Addison's disease and adrenal insufficiency.
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Gain experience working with a dedicated, passionate and energetic team.
Please include links to some examples of your Social Media work in previous roles, along with your CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this.
Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.
The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.
This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.
Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call.
As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today!