Health research and development volunteer volunteer roles

PR Volunteer for Stoke Mandeville Spinal Research
5 hours a week (hybrid)
Unpaid except expenses

Stoke Mandeville Spinal Research is a small independent charity based at the National Spinal Injuries Centre in Buckinghamshire. Our mission is to improve the quality of life for people living with spinal cord injury. We fund research throughout the UK into the complications of spinal cord injury (SCI), funding projects tackling issues such as bladder & bowel, neuropathic pain, mental health and upper limb function.

We are seeking an enthusiastic and creative volunteer to join our small team as a PR Volunteer, ideally with experience of drafting and issuing media releases, sourcing and pitching promotional stories, and dealing with media/journalists. The role would not need to encompass social media which is already dealt with in-house.

This opportunity is perfect for someone passionate about PR, with a good level of skill and ‘know-how’ in how to help spread the word about our work in raising funds to support spinal cord injury research and the SCI community.
Ideally, we would like you to:

• Develop and implement publicity strategies to promote SMSR events, news, campaigns and general fundraising activities
• Be proactive in sourcing PR opportunities, both locally and nationally, as well as online
• Write and distribute press releases promoting our news, events, and campaigns
• Develop and nurture relationships with local media contacts and wider media
• Track and report on any PR/publicity efforts

Benefits:

• Gain valuable experience in public relations and working in a small, friendly charity team
• Add to your professional portfolio
• Network with media professionals and spinal cord injury influencers
• Be part of a small, yet dynamic, non-profit organisation based at the renowned National Spinal Injuries Unit, Stoke Mandeville, Aylesbury.

Expenses
This is a volunteer role. Travel expenses will be paid.

For more information, and to apply, please send your CV and a Covering Letter outlining your experience and what you could bring to the role to:
Charlotte Minoprio, Head of Development
Stoke Mandeville Spinal Research, National Spinal Injuries Centre, HP21 8AL  @lifeafterpara | Reg Charity No 1183744

About Been There

Been There is a growing UK charity that aims to unlock the powerful role peer support can play in supporting mental health across the nation. We provide a free, confidential Peer-to-Peer support for people over 18.

To-date, the service has connected 300 people (Mentees) struggling with body image challenges and eating disorders with vetted, trained and clinically supervised volunteer “Peer Mentors”.

We have an unwavering focus on the safety and wellbeing of our Mentors and Mentees and are deeply committed to maximising the impact of our service through iterative data-driven learning. We plan to expand our service to support people struggling with other challenges including, for example, anxiety, OCD, depression, and grief.

Please see the appendix, (from page 6-11), for more information about Been There, including our origin story and qualitative and quantitive feedback data.

The Roles:

Been There is seeking to recruit a:

• Clinical Advisory Board
• Clinical Trustee who will chair the Clinical Advisory Board

Information about both roles follows below.

How to Apply

To apply for either role, please send your CV and a covering letter.

Please indicate whether you are applying for only the advisory group, or if you would like to be considered for the Clinical Trustee Role too.

Summary: Advisory Board

The Advisory Board will compromise of 4-5 experienced clinicians who, together, will provide clinical assurance of the training, safeguarding, supervision, and operational processes for the Been There service, and ensure the charity works from, and contributes to, the growing evidence base on the power of peer support.

Key Responsibilities:

• Clinical and professional expertise: Provide expert advice and recommendations on clinical practices, peer support methodologies, and safeguarding protocols to ensure the charity operates within the highest ethical and professional standards.
• Review and verification: Check and verify processes, training materials, safeguarding policies, and procedures to ensure compliance with regulatory and best-practice standards.
• Strategic guidance: Offer strategic advice to support the development and growth of Been There’s programs and services.
• Collaborative support: Work with the charity’s leadership to identify potential risks, improve processes, and address challenges related to training, service delivery, and safeguarding.
• Advocacy and networking: Advocate for Been There’s mission and connect the charity with relevant networks, funding opportunities, and professional bodies.

Expectations & Commitment:

• Meetings: The Advisory Board will meet quarterly, with additional ad hoc meetings or consultations as necessary. Meetings may take place virtually or in person, depending on availability and need.
• Engagement: Members are expected to work collaboratively as a group, while also providing individual support to the charity when required. This may include: reviewing materials; providing guidance on urgent matters; or participating in specific projects.
• Newly formed group: As this is a newly established board, members will help shape the structure and operation of the Advisory Board, contributing to its development and long-term effectiveness.

Expertise we are seeking:

• Senior-level experience as a psychiatrist or psychologist in mental health, either in private practise or NHS.
• Peer support understanding and advocacy.
• Expertise in safeguarding, process design, or training delivery is highly desirable.
• Passion for Been There’s mission to support individuals through lived experience.
• Strong communication and collaboration skills, with the ability to work effectively in a team.
• Willingness to commit time and expertise to the charity’s success.
• Significant experience in service development and academic research

Benefits of joining:

• The opportunity to influence and shape the direction of a growing and impactful charity.
• Collaborate with other high-level professionals and experts in the field.
• Contribute to meaningful work that makes a real difference in people’s lives.

About the role: Clinical Trustee:

We are seeking dedicated Clinical Trustee to join the Board and help shape the future and play an integral role in chairing and leading the Clinical Advisory Board. As a Trustee, you will be part of shaping the strategy, ensuring compliance, and supporting the charity's growth. These are hands-on roles for individuals ready to bring their skills and passion to a growing organisation.

We are looking for a passionate trustee who is eager to get involved, driven by our mission, and ready to help our small charity grow and create a meaningful impact.

Statutory Responsibilites:

Trustees will share responsibility for directing the affairs of Been There and help guide the charity’s governance, strategy, and financial oversight to ensure our mission thrives. Individuals will bring a willingness to engage beyond board meetings, to support growth and to commit 12–24 months as a trustee.

Individuals responsibilities include:

• Ensure the organisation complies with its governing document.
• Ensure organisation pursues its objectives, as defined in its governing document.
• Ensure organisation applies resources exclusively in pursuance of its objectives.
• Contribute actively in giving firm strategic direction to the organisation.
• Safeguard the good name and values of the organisation.
• Ensure the effective and efficient administration of the organisation.
• Ensure the financial stability of the organisation.
• Protect and manage any property of the organisation, and to ensure the proper investment of the organisation's funds.
• Ensure that the charity has a clear vision, mission and strategic direction and is focused on achieving these.
• Be responsible for the performance of the charity and for its “corporate” behaviour; ensuring that the charity complies with all legal and regulatory requirements.
• Act as guardians of the charity’s assets, both tangible and intangible, taking all due care over their security, deployment and proper application.
• Ensure that the charity’s governance is of the highest possible standard.
• As well as the various statutory duties, any trustee should make full use of any specific skills, knowledge or experience to help the board make good decisions.

Benefits of joining:

• Lead clinical strategy: Guide the development of Been There’s clinical approach by chairing the Clinical Advisory Board—ensuring our peer support model is safe, effective, and evidence-informed.
• Shape the future of Peer Support: Influence the strategic direction of a rapidly growing charity, and help embed robust clinical standards into a support system that’s more vital than ever.
• Collaborate with clinical & Sector Experts: Engage with fellow senior professionals across psychiatry, psychology, social care, and lived experience to co-create best practice in peer-led mental health support.
• Drive Meaningful Impact: Use your clinical insight to help ensure our services deliver real outcomes—empowering individuals and improving lives at scale.
• Build a Sustainable, Safe Framework: Lay the foundations for a clinically sound and ethically governed support model that stands the test of time and scales responsibly.
• Be a Catalyst for Change: Champion a new wave of clinically guided peer support—bridging gaps in the system and helping to reimagine how communities access early help.

Closing Date: 20th April 2025

Applications may close early. Interviews will take place middle of April/start of May.

Join us in making a difference.

Lead Been There into its next chapter!

Commitment to diversity, equity & inclusion:

At Been There, diversity, equity, and inclusion are central to our values and the way we work. We are committed to creating a welcoming and inclusive environment where everyone feels valued and respected.

We are an equal opportunities employer, and we encourage applications from individuals of all backgrounds. All qualified candidates will be considered for employment regardless of age, disability, gender identity, race, religion, sexual orientation, or any other characteristic protected by law.

If you require any reasonable adjustments during the recruitment process, our team will be happy to support you.

Thank you for your interest in volunteering with VoiceAbility.

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility allows you to make a difference in your local community, allowing us to help and support everyone to have a voice that counts.  The roles we have available will challenge you, developing your communication skills, allowing you to gain professional experience that can be used in your future career, learn new things about yourself and others, meet new people, and have fun.

Volunteer Positions Currently Available in the East Riding

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.

As an RPR Support Volunteer you might:

· Visit people in their care home, to make sure they’re getting the right care and support

· Talk with them about their feelings, thoughts and wishes

· Raise concerns

· Keep detailed notes and records

· Make a real difference to someone’s life

Service Team Volunteer

Our service team volunteers undertake an administrative role that provides support to our advocacy service teams in a variety of ways.

As a service team volunteer in England, you might:

• support the local advocacy team as needed
• drop off promotional materials at various locations
• attend events with other staff or assist in organising small local events
• support staff with presentations
• accompany advocacy staff on visits
• submit regular reporting forms

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to register your expression of interest

To find out more click on “Apply Now” and fill out our short expression of interest form.

As a Lepra Community Advocate, you will play a vital role in spreading awareness about our organisation's mission and work within local communities. You will receive comprehensive training on Lepra, our methodologies, and effective ways to engage with various audiences. Your primary responsibility will be to deliver talks and presentations to schools, temples, churches, rotary groups, and other community gatherings. You will assist in researching and identifying potential partners as needed as well as engaging potential partners through our social media channels.

This is a volunteer position requiring a commitment of a minimum of 4 hours weekly, dedicated to research, social media communications or in-person activities. The role may involve evening or weekend events depending on scheduled talks and events.

What we are looking for

The ideal candidate will have the following interests and skills.

1. Passion for community engagement, social causes, and global health outreach.

2. Strong communication and presentation skills.

3. Interest and experience in content creation for various social media platforms.

4. Ability to network effectively and build relationships with diverse groups in Colchester or Essex.

5. Willingness to learn about Lepra and effectively communicate and present its mission and work.

6. Local residency in Colchester or Essex.

Key Responsibilities

1. Conduct presentations and talks about Lepra's initiatives, goals, and impact to diverse audiences.

2. Engage in direct conversations and networking with local communities to raise awareness and foster partnerships.

3. Collaborate with the fundraising team to strategize outreach efforts and identify new opportunities for engagement.

4. Assist in researching and identifying potential partners within the community.

5. Develop engaging content for various social media platforms.

6. Maintain accurate records of activities, feedback, and engagement for reporting purposes.

What we offer

1. Comprehensive induction and training on Lepra's work and methodologies.

2. Ongoing support and supervision in your role.

3. Opportunity to make a meaningful difference in local communities.

4. Travel and food expenses covered for scheduled talks and engagements.

5. Networking opportunities and skill development in public speaking and advocacy.

6. Insights and experience within the Social Development environment.

Join us in spreading awareness, fostering partnerships, and making a positive impact with Lepra!

Healthwatch Haringey is the independent ‘people’s champion’ for health and social
care in the London Borough of Haringey.

We actively seek out the views of the public and patients on all matters relating to
health and social care, e.g. their experience in hospital, interim care, at the GP or
dentist, and collate those together to produce impact statements and reports.

With this evidence we seek to campaign for and change for the better the way
health and social care services are designed, delivered, and improved.

We have a statutory role, as set out in the Health and Social Care Act 2012, are a
member of the London Borough of Haringey Health and Wellbeing Board and have
excellent relations with Commissioners across the borough. We also have a great
staff team who work hard to achieve the aims of Healthwatch Haringey.

While you might not have a background in health or social care, we are looking
for someone who has the transferrable skills to play a leading part in the future of
Healthwatch Haringey.

You will ensure Healthwatch Haringey is well governed with robust policies and
procedures in place, continue to establish and build constructive relationships with
Healthwatch Haringey’s key stakeholders and represent the organisation externally
whenever appropriate as one of its leading ambassadors.

As well as line managing the Healthwatch Haringey Manager, you will be responsible
for the strategic development of the organisation, the setting of priorities and the
delivery of statutory and contractual obligations.

We welcome applications from anyone who lives or works or is registered with a
GP in the London Borough of Haringey or North Central London ICS area (includes
London Boroughs of Haringey, Barnet, Enfield, Camden, and Islington). We absolutely
welcome and encourage applications from ALL sections of the community including
those from minority ethnic communities, disabled people, every gender, every age
group (over 18), and all socio-economic groups. You would be representing all
Haringey residents, but it is essential to make sure every voice is heard.

Please see the Person Specification in the recruitment pack on page 10 for more details and how to apply on
page 12.

We look forward to receiving your application. Thank you.

Help Shape the Future of Wellbeing Through Acts of Kindness: Research Volunteer Opportunity

Do Me A Favour Buddy is seeking volunteers for an exciting research study exploring how personalised acts of kindness impact wellbeing, happiness, and sense of purpose.

About the Study

We're conducting an 8-week research project to understand how targeted acts of kindness affect both givers and receivers. Our research aims to gather evidence on how personalised kindness activities might improve mental wellbeing, reduce feelings of loneliness, and enhance life satisfaction.

What's Involved

• Complete an initial onboarding survey about your personality traits, preferences, and wellbeing
• Participate in our 8-week programme
• Receive personalised suggestions for simple acts of kindness
• Track your experiences and feelings
• Complete brief weekly check-ins
• Share your feedback through a final survey
• Participate in follow-up assessments at 3, 6, and 12 months to help us understand long-term effects

Time Commitment

• 8 weeks for the main study period
• Approximately 10-15 minutes per day during active participation
• Weekly check-ins (about 5-10 minutes each)
• Brief follow-up surveys at 3, 6, and 12 months post-study (about 15 minutes each)

Who Can Apply

We're looking for participants who are:

• Age 18 or older
• Willing to commit to the full 8-week programme
• Able to participate in follow-up assessments over the course of a year
• Interested in exploring how kindness might impact wellbeing
• Comfortable using a mobile app for daily interactions
• Open to providing honest feedback about their experiences

Benefits of Participating

• Be part of groundbreaking research on wellbeing
• Gain personal insights about your happiness and mental wellbeing patterns
• Potentially experience positive changes in your own life satisfaction
• Help develop an evidence-based approach that could benefit thousands
• Receive a comprehensive report of the study findings

About Do Me A Favour Buddy

Founded after a transformative experience with the power of targeted kindness, we're developing data-driven approaches to improve wellbeing through simple, personalised acts. Our work has already engaged 15,000 followers and validation from King's College London.

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

Volunteer to make a difference with VoiceAbility  

VoiceAbility supports people to have their say in decisions about their health, care and wellbeing.   

Could you give a few hours a week to help people speak up and be heard? We welcome applications from people who have lived experience and from anyone looking to make a positive difference.

We're recruiting for the following voluntary positions in Doncaster:

• Support Session Volunteers

How you can help  

Support Session Volunteer 

Could you help someone file a complaint about their housing or GP? Could you help someone find local services? Could you help someone understand the information they have been given about their care and support? 

You could help improve the quality of someone’s life. 

This role is ideal for social work students, an interest in the care sector or retired professionals. 

Why volunteer?  

Volunteering with VoiceAbility is ideal for people who have or want experience in human rights, health, care and wellbeing - but we care more about your values and empathy than your level of experience.  

Accountant Ben’s priorities changed after a serious illness. “I wanted to give something back. It’s really rewarding as you get to use your knowledge and skills for a really good purpose.”   

You’ll develop skills in communication and confidentiality, add experience and knowledge to your CV, and know you’re making a genuine difference to people’s lives.  

As a volunteer you’ll receive full training, support from the volunteer team and your local advocates, and paid expenses.  

To find out more click “apply now”. 

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers, giving great service on the till.
• Researching valuable and vintage stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Photographing and listing items for the online shop.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role...

Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our Collection Box Volunteers help us raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.

What can I expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• Researching local shops, pubs and businesses to place Collection Boxes
• Delivering Collection Boxes to locations
• Recording donations and thanking local businesses and supporters
• Collecting and replacing Collection boxes when they're full
• Sharing your passion for cat welfare and promoting the work of Cats Protection

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of Volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathy to cats and our values
• Good communication skills
• Confidence in speaking to members of the public
• Confidence in handling money

How much time is expected of me?

Our Collection Tin Volunteer role is very flexible and can be completed at your own pace, independently with our dedicated support.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

Are you musical? Would you like to support others to express their emotions through music? Music plays a valuable role in mental wellbeing with research showing that it can boost your mood, self-confidence and reduce stress overall. Taking part in music-based activities increases our resilience and engages us in the here and now.

This role offers a wonderful opportunity to share your passion for music and make a positive impact on the well-being of our community in Kingston.

What you will be doing

• Lead engaging and interactive musical sessions aimed at fostering creativity, relaxation, and joy among our members who are struggling with their mental health
• To prepare music sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their musical skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Provide a supportive space for individuals to explore and enjoy music.
• Encourage individuals to continue independent activities

The skills you need

• Experience of Music either in a professional, educational, or personal level
• Able to collaborate with individuals to plan a music group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature
• Ability to handle individuals with complex needs and work with a person-centred approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Content Writer
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in writing, critical analysis, and reserach.

• Excellent writing, editing, and proofreading skills with attention to detail.

• Ability to write clear, engaging, and well-researched articles for various audiences.

• Ability to meet deadlines and manage multiple writing assignments.

• Passion for contributing to social impact and supporting charitable initiatives.

Duties & Responsibilities:

• Content Creation:

  • Write a minimum of 2 written articles per month for the charity’s blog, Intersections, newsletter, or other communication channels.

  • Research and produce content on topics that align with the charity’s mission and goals.

  • Produce a minimum of 1 Access Series article per month.

  • Ensure that all written materials are on-brand, consistent in tone, and relevant to the target audience.

• SEO & Optimization:

  • Apply SEO best practices to all written content to maximize reach and engagement.

  • Optimize articles for readability, clarity, and search engine visibility.

• Editing & Proofreading:

  • Review and revise your own content, as well as provide feedback on content produced by others.

  • Ensure all content is grammatically correct, coherent, and polished before publication.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure a consistent upload schedule.

  • Contribute and attend all meetings for the Content Creation Team and directions from the Director of Content Creation.

  • Meet all given deadlines on time and consistently.

What You’ll Gain:

• Hands-on experience in content writing, storytelling, and digital marketing.

• Opportunities to build your research portfolio with real-world projects that align with a meaningful cause.

• Certification of participation at the end of the volunteership.

• A letter of recommendation upon successful completion of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.

Role Title: Advice and Information & Signposting Volunteer

Weekly Hours: Minimum 4 hours per week

Expenses: Expenses are compensated where applicable such as travel

Commitment: At least 3 months

Responsible to: The Service Navigation Lead

Project overview:

Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.

The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.

Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.

We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.

Main purpose of the role:

· To provide confidential telephone advice and information about local services to service users.

· To provide empathic listening.

· To signpost service users to appropriate services.

· To promote emotional and physical wellbeing to service users.

· To collect data for monitoring purposes.

Tasks will include:

· Phone or email service users to provide advice, information and signposting.

· To research and learn about local services for information.

· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations

· To fill in the message book and inform colleagues about messages relevant to them.

· To immediately raise safeguarding concerns and complete safeguarding if necessary.

· To maintain regular contact with your supervisor

· To attend meetings and supervision on a regular basis.

What you will receive in return:

· Training in providing remote support and telephone skills including mental health awareness, and boundaries.

· Training in adult safeguarding and local procedures.

· Training for any other skills as identified by yourself and your supervisor.

· Regular check-in with your supervisor, and monthly clinical and managerial supervision.

· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.

· References upon completing your volunteering with us.

· Reasonable expenses to be paid so you are not left out of pocket.

What we expect from you:

· Commitment for at least three months

· Attend and complete training as directed.

· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.

· Confidence in supporting people with mental health challenges.

· Be able to deal with distressed users in a calm and robust manner.

· Proactive engagement with your supervisor for support.

· Safe handling and return of any equipment issued.

You may on occasion volunteer from home, so a confidential space is essential.

Application Process:

· Two references (one from a professional contact) are required.

· An enhanced DBS check is necessary.

We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!