Health Policy Jobs
We are looking for a talented and creative Graphic Designer to join the Marketing and Digital team at the Royal College of Radiologists, a medical charity. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs.
Sitting in a diverse team of creatives the Graphic Designer will lead on the ongoing development of the RCR’s visual identity to engage our key audiences. You will have the unique opportunity to use your design expertise and creative flair to manage and execute design briefs, manage print production processes and advise colleagues to ensure all projects are designed to support the RCR brand.
If you are a collaborative and passionate graphic design professional looking for their next opportunity where your innovative ideas can make a real impact in an organisation with a meaningful mission, then this may be the role for you.
What you’ll do:
- Provide design expertise and advice for RCR projects, resources and communications as required.
- Lead on the end-to-end management of internal design projects, ensuring that high-quality work is delivered on time and on budget.
- Support the Brand and Creative Officer in the protecting and building the RCR brand.
- Act as the expert on all brand-related design matters.
- Work with Brand and Creative Officer to develop, design and deliver key assets for use on the website, social media and e-communications.
What you’ll need:
- Significant experience if working in either an agency or in-house brand or marketing team.
- Proven experience in project management within a creative environment.
- Demonstrable experience of creating artwork for print and digital formats.
- Proficient knowledge of Adobe suite products.
- Experience of preparing layouts, formatting text to templates, adapting artwork based on client feedback and proofing client amends.
- A keen eye for aesthetics and composition, with a solid understanding of typography, colour theory and visual storytelling.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you are interested in finding out more about the Graphic Designer role, the RCR and instructions on how to apply please have a read of the candidate pack.
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
· innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
About the role
We are searching for an exceptional Learning Disability (LD) User Involvement Project Manager to work in our well-regarded learning disability user involvement services.
The post holder will be responsible for managing the ‘Synergy’ Learning Disability User Involvement Project, supporting and supervising ‘experts by experience’ - learning disability representatives, volunteers and participants - and actively reaching out to the wider Camden learning disability community, reporting their views to Council, NHS and CCG representatives, helping to shape the services people from this community receive.
Key responsibilities
- Support the user-led ethos of the Synergy project, and provide line management, supervision, support, and annual appraisal of the Synergy Reps. This also includes managing volunteers, work experience/internship opportunities, and recruitment to the Synergy project; and processing reward & recognition, salary payments and queries.
- Manage and deliver consultations, training, groups, and workshops that align with local and national priorities, as well as the Advocacy Project’s strategic priorities, feeding this into decision-making forums. This will include involvement in the Camden Planning Together Board, including agenda setting, creating Easy read documents, and supporting the co-chair.
- Design and conduct consultations, through a variety of methods including interviews, surveys, focus groups, meetings, and forums; with individuals or groups; in person, online, and via telephone or video calls. Collate consultation results and write up evaluation reports.
- Provide regular speaking up opportunities, which might include drop-ins, group meetings, consultations, forums and focus groups as well as one-to-one interviews - addressing any gaps in diversity to ensure a diverse representation of the community are engaging in opportunities.
- Develop effective working relationships with key staff in health and social care and voluntary sector services including carers; working in partnership with them to raise awareness of the Advocacy Project services and to amplify user voice and to shape local and national services.
- Manage the service according to the contract and allocated budgets ensuring they meet agreed standards, monitoring system requirements, service goals and outcomes; and provide accurate and timely project updates and monitoring reports.
- Develop and manage income generation opportunities such as training, awareness sessions, and easy read translation.
- Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
- Communicate effectively with people with a learning disability, including people with profound and multiple learning disabilities (PMLD), using a range of creative approaches – for example, Makaton, intensive interaction and objects of reference - to maximise participation opportunities in line with the Advocacy Project’s Accessible Information Standards.
- Support the Synergy team to participate in recruitment or procurement procedures within but not limited to Camden Council, NHS settings, and NCL CCG.
- Use organisational software and systems to record information that will contribute to the writing of regular reports.
- Keep up to date with developments and good practice guidelines in advocacy and user involvement and of health and social care services/legislation and local and national policy, and priorities relating to people with learning disabilities. This includes co-production, involvement, representation and consultation practices.
- Work with commissioners and key stakeholders to develop effective consultation, involvement, and co-production.
- Attend local, London-wide, and national events and meetings; and support the Synergy Reps and volunteers to attend.
- Work as an active member of the user involvement team - contributing to service planning and development. Where necessary, provide cover within the UI team.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Ensure an understanding and compliance with health & safety, safeguarding, risk regulations and The Advocacy Project policices.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Understanding of the issues faced by people with a learning disability, and recent developments in policy and practice, and health and social care legislation.
- Sound knowledge of services for people with learning disabilities
- Experience of the principles, practice and different approaches to user involvement, including co-production, consultation and speaking up forums.
- Ability to listen, communicate and build trust with people with learning disabilities, including those with high support and complex needs and/or profound and multiple learning disabilities (PMLD), to enable them to express their views and support their inclusion in the development of local, London-wide and National strategy.
- Ability to manage group dynamics, and negotiate/resolve conflicts or disagreements that may arise during group meetings.
- Ability to work with a wide variety of stakeholders including commissioners, volunteers, service users and colleagues.
- Excellent communication skills (written and verbal) and understanding and experience of using a variety of creative communication methods such as Intensive interaction, Easy read, Makaton, Talking mats, and Objects of reference etc.
- Excellent interpersonal skills and ability to adopt a person-centred approach
- Experience of providing supervision and support to others
- Commitment to working within the Advocacy Project code of conduct, equality and diversity, and safeguarding policies.
- Ability to be pro-active, to use your own initiative to plan and execute projects, to prioritise your own workload, to problem-solve, and to work as part of a team.
- Commitment to Equality and Diversity - to understanding, recognising, respecting and valuing differences (for example, due to Age, Race, Sex, Gender Reassignment, Disability, Sexual Orientation, Religion or Belief).
- Evidence or commitment to ongoing professional development.
- Ability to work and deliver the project remotely – using technology and various online platforms, for example Zoom, Microsoft Teams etc.
- Knowledge of the Equality Act 2010, Mental Capacity Act 2005, and Care Act 2014, to support service delivery and supervision of the Reps and volunteers.
Desirable knowledge, experience and qualifications:
- Understanding of the issues faced by people with mental health issues, and older people
- Understanding of Advocacy under the Care Act
- Understanding of Accessible Information Standard.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK.
The Refugee Council is a leading charity working with refugees and people seeking asylum in the UK. Founded in 1951 following the creation of the UN Refugee Convention, we exist to support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK.
We now have an exciting opportunity for an Employment Advisor who will be based at the Refugee Council in Sheffield. You will provide employment support to refugee clients enrolled in the STEP programme and help them to achieve their employability goals. You will be the main point of contact for clients, delivering one on one support across a variety of employability activities including preparing CVs, writing cover letters, searching for jobs, applying for jobs, finding volunteering, work experience and training opportunities and preparing for interviews.
You will work to a variety of performance targets based on the progression outcomes of clients such as voluntary and work placements and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
- Experience or knowledge within the refugee employment sector
- Understanding of the issues and challenges faced by unemployed people to finding work, including those who first language is not English
- Experience of providing advice and guidance and supervising a caseload of clients
- Excellent communication skills
- Good IT skills (Microsoft Word, Excel, Outlook)
- Cross-cultural sensitivity and the ability to work with clients with varying levels of English
- Competency in a second language desirable e.g. Arabic, Amharic, Dari, Farsi, Pashto, Tigrinya, Ukrainian
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- We encourage flexible working/working from home and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet you the criteria in the person specification.
The client requests no contact from agencies or media sales.
Job type: Full Time, permanent
Salary: £26,678 Per Annum (26,478 Base salary + £200 Unsociable Hours)
Hours:35 hours per week (plus 5 hours paid lunch break)
Location: Burnley
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential.
An Enhanced DBS and Prison Clearance is required for this role.
These will be completed as part of the Pre-Employment Screening process.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
PRIMARY PURPOSE OF YOUR ROLE
Act as a Senior Officer working across the area, guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Carry a caseload of complex need service users, line manage support workers as needed for temporary periods, deputise for Service Leads, and support targeted failing services.
Improve the lives of service users by coordinating the provision of direct housing-related support and housing management services, working with area operational and central support teams, and liaising with a range of external agencies and partners. There may also be a requirement to work independently in the community and/or service settings.
KEY RESPONSIBILITIES
- Act as a peripatetic senior operational lead, providing direct input and support on practice, performance, or quality matters.
- Coordinate and deliver service improvement plans for services, working in collaboration with the Quality team and Service Leads. Support in the coordination of service audits.
- Work with the Quality and Safeguarding Team on developing and implementing procedures and toolkits for service users requiring higher levels of support.
- Serve as a safeguarding lead, advising teams on effective management of incidents, practice, and reporting. Liaise with relevant external agencies, e.g., Local Authority, Social Services, Children's teams, etc.
- Act as an operational subject matter expert, contributing to policy and procedure reviews.
- Represent services at external operational meetings related to service user assessments, reviews, and referrals as required.
- Deputise for the Service Lead at external service or contract reviews as required.
- Deputise for Service Leads as needed and line manage teams of support workers temporarily.
- Ensure teams comply with voids and arrears protocols and procedures, and review performance data with Service Leads, intervening where there are areas of underperformance or non-compliance.
- Liaise with Housing Management and Performance teams to monitor service performance and agree on the implementation and reporting of any improvement actions.
- Lead Health and Safety and compliance roles for the area in matters related to gas certification, legionella, property standards, and fire risk assessment completion and actions.
What We Expect From You
- Professional behaviours consistent with company values and serve as a positive role model.
- Adherents to Nacro’s Safeguarding and data policies and procedures, complying with legislation and statutory duties and data controls protocols.
- Ensuring all required health & safety checks are undertaken in person or by colleagues, taking necessary remedial action.
- Commitment to learning and development, designing actions through the appraisal and supervision process to improve practice and support skills.
- Positively promoting and representing Nacro, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of service users/learners.
- Act in line with, promote, and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.
What You Can Expect From Us
- A dynamic and supportive team who delivers results for the people we support every day.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
We are ready and waiting to receive your online application.
The Esther Project (TEP) Lead is responsible for the development, implementation and running of The Esther Project, management of the TEP Team and for the development of our network and partnership work.
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Key responsibilities:
Outreach: The Esther Project
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Implement strategy for development of The Esther Project
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Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to
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Review risk assessments and safety plans for outreach
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Ensure all outreach materials and resources are up to date and available for staff and volunteers
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Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team
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Keep an up-to-date record of all visits on Lamplight, and any further actions needed
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Manage Monitoring and Evaluation of TEP
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Oversee management and support with delivery of TEP workshops
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Oversee in-house counselling process and monitoring
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Line management of TEP Outreach staff inc monthly supervision
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To host monthly TEP Team meetings
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Assist in the training of all staff and volunteers forTEP
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Act as Yada’s First Aider (training provided)
Network, Training, Research & Learning
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To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry
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To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities
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Attend monthly partner drop-ins across coastal West Sussex
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To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team
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Represent TEP at partner meetings e.g. Arun Drug Harm Reduction meeting
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Support monthly review of Yada policy in relation to TEP
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Support outreach work with local Police
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Support Yada partnership development with Sussex Police
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With the Operations Manager, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and Pan Sussex Sexual Violence/Abuse (SVA) meeting
TEP Volunteer Coordinator
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To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely
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To manage TEP volunteer rota for netreach
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To advertise new posts and oversee the selection process
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To take a lead on interviews and follow up of applications
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To liaise with Yada Operations Manager to ensure DBS checks are up to date
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To run and manage TEP volunteer induction process
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Support development and regular review of the volunteer policy
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To offer regular training and supervision for TEP volunteers
Other Duties
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To support the Yada Operations Manager with strategy and the development of Yada
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To attend monthly team meetings and be an active member in decision making for Yada’s future
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To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports
Please send a CV and cover letter, addressing the job description and person specification, by midnight on Thursday 18th July 2024. Initial interviews will take place during the week commencing Monday 22nd July 2024.
We have a brand new Project Manager opportunity which is a full time, 12 month fixed term contract sat within our Funding Strategy, Communication and Impact Directorate, created to manage the development and implementation of our Evidence and Impact Strategy.
We are committed to investing in evidence, both lived and learned, and sharing what has and hasn’t worked, using our learning to adapt and help those we work with to do the same. We want to focus the funding we provide on where it can help make the biggest difference. Our impact strategy will guide us towards achieving these ambitions and it will be framed around five core purposes: informing our equity-based approach; learning with communities; leading the agenda; demonstrating our impact; supporting evidence-based funding practice.
You will support a multi-disciplinary project team drawn from across The National Lottery Community Fund to develop and deliver the Evidence & Impact Strategy. Using excellent project management skills, you will support the team to:
- deliver a programme of internal and external consultation that will inform the strategy’s focus and priorities
- develop the Impact Strategy for publication in January 2025
- develop a detailed delivery plan for colleagues working in Evidence & Impact that will outline the initial activities and actions that they will take to begin implementing the strategy
- monitor progress, address challenges, manage risks and ensure that key milestones and deliverables are met
The National Lottery Community Fund is the largest funder of community activity in the UK – we support people and communities to prosper and thrive. We award money raised by players of The National Lottery to community projects that bring people’s ideas and ambitions to life. We support a wide range of projects across our 4 mission areas of Community, Health, Environment and Children & Young People. Our grants range from as little as £500 to multi-million-pound projects.
National Lottery funding is open to everyone, but we focus on those communities and people facing the greatest needs.
Interview Date: Friday 2nd August - virtual
Location: UK (Flexible)- We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.
On application, please align your supporting statement to the criteria below
Essential criteria
- Experience of planning and delivering projects and/or products
- Knowledge and experience of using project planning tools and delivery techniques
- Experience in the ability to build relationships with key colleague stakeholders as part of a multi-disciplinary team supporting the delivery of project objectives
- Ability and experience to balance multiple competing priorities
Desirable criteria
- Ability to use online planning tools, especially Microsoft Planner
- Knowledge or experience of risk management and approaches
- Knowledge of the National Lottery Community Fund and its strategic priorities
- Experience of delivering presentations and writing reports
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is getting ready to publish its 10-year strategy, setting out the steps we’ll take to bring about the end of homelessness. To support our bold ambitions, we’ve refreshed our organisational values and are digging into what we can do better to build the culture we need.
Using your communication and engagement skills, you’ll be helping to make a difference to the lives of thousands of people experiencing homelessness right now.
We’re an open, friendly, and dedicated team. We love to learn and between us have a broad range of communication and technical skills. We work hard to support one another as well as the wider organisation and are never too busy to share our thoughts or offer an extra pair of hands.
Hours: 35 per week (we are also open to candidates looking to work 28 hours per week or compressed hours as per Crisis’ Flexible Working Policy)
Location: Based in our London office, close to Liverpool Street and Aldgate (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As our Employee Communications and Engagement Lead, you’ll be supporting more than 600 colleagues across England, Scotland, and Wales.
Our colleagues work in a huge variety of roles and are based in lots of different locations. It’s our job to help make sure everyone has access to the information and tools they need to do their best work, regardless of where they’re based or when and how they work. This might mean making sure they have access to guidance to help them support a vulnerable member (the people we support); sharing information on a new staff benefit, such as our network of Mental Health First Aiders; or an invitation to learn about our latest campaign or fundraising event.
When it comes to sharing information and bringing people together, your role will be key. We’re well networked across the organisation and have a wide range of communication tools and channels in place, but we know we can do better. You’ll be encouraged to share your thoughts and ideas and to explore your curious side.
Day to day you’ll work with stakeholders across Crisis to help raise awareness and understanding of our strategic goals and to build engagement and excitement around our cultural ambitions. You’ll contribute to the wider work of the Employee Communication and Engagement team and our priorities for 2024. This includes the ongoing development of a new intranet, embedding Crisis’ new values, building awareness and understanding of Crisis’ strategic aims, and carrying out an audience segmentation exercise.
You’ll report to the Head of Employee Communications and Engagement and will be supported by our Employee Communications and Events Assistant, as well as colleagues across the organisation who will share their expertise and knowledge and help you to build your own network of peers.
About you
We’re looking for an experienced communications expert who has planned, managed, and evaluated strategic engagement for either internal or external audiences; someone who is people-focused with great interpersonal skills. Someone who can build and maintain strong working relationships with colleagues in all parts of the organisation.
You’ll be committed to strengthening the voice of our staff and to influence the way we share information and knowledge, including our strategic priorities.
You’re curious, creative, and open to new ideas, pushing us as a team and encouraging others to think about different ways to engage and build connections.
You’ll bring experience of delivering communication campaigns to diverse audiences and will be confident in using a variety of digital tools to support great engagement. If there’s something you don’t know, you’ll look for ways to learn and boost your skills.
You understand the importance of planning ahead, are proactive and can use your own initiative to troubleshoot challenges and prioritise.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 17 July 2024 (at 23:59)
Interviews to be held W/C 29 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The British Cardiovascular Society (BCS) is a membership organisation with charitable status. The BCS represents a diverse group of members that span the cardiovascular profession, covering specialist areas of shared and common interest, where the majority of members are either consultant or trainee cardiologists. The BCS plans to grow its numbers of members, through reaching new audiences and increasing income generation. The BCS also aims to improving its society recognition, increase uptake upon its broad education portfolio, and improve overall member engagement.
The post holder will be accountable for marketing across the organisation, primarily for the Education and Membership Departments, and will work closely with the Head of Membership and Engagement, and the Head of Education to develop high quality marketing and communications plans, and ensure all relevant workstreams and projects are marketed accordingly. The post holder will work to build and maintain the BCS social media presence across multiple channels, and will develop valuable content assets to use across multiple channels and communications.
The post holder will also be responsible for the internal member communications and will work closely with multiple key officers to ensure member communications are led, developed, and dispersed. This includes ensuring website content is updated, relevant and accurate.
To apply for this role, please submit a CV and an accompanying cover letter (no longer than 2 sides of A4) explaining how you feel you are suitable for this role.
Closing date: 11pm Sunday 21st July 2024.
Interview date: Thursday 1st August AM
BCS is a professional body and membership society for those working in cardiovascular medicine in the UK.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Oxford is in the Old Fire Station in the centre of the city. It offers one to one coaching support from a team of coaches who can work with people around their housing needs and anything else that will support them to end their homelessness such as mental health and well-being, finances or finding employment. Alongside the coaching we offer practical, creative, and vocational workshops and accredited learning opportunities. The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.
Salary: £29,505 per annum
Contract: 5-month fixed term contract – September 2024 to January 2025
Hours: 21 hours per week, required to be worked over three or four days. To include mornings. Service opening hours are 9am-5pm Monday to Friday.
Location: Crisis Skylight Oxford, Old Fire Station, 40 George St, OX1 2AQ. Please note this is an onsite role.
About the role
As our Events Coordinator you will coordinate our Christmas service in Oxford, which includes running a delivery service, holding a breakfast, and holding Health and well-being days pre and post the Christmas period.
About you
To be successful in this role you will have/be –
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Ability to develop and coordinate projects and event, build relationships, and promote effectively with all concerned.
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Ability to build strong relationships, developing and supporting a wide range of people from different backgrounds.
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Ability to prioritise effectively, work to deadlines and adapt to overcome challenges.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Tuesday 9 July 2024 (at 23:55)
Interviews will be held on Monday 22 July 2024 at Crisis Skylight Oxford, Old Fire Station, 40 George St, OX1 2AQ.
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Senior Community Fundraiser
Are you an experienced Fundraiser looking for your next challenge? Do you have the ability to plan for and deliver income and manage the growth of fundraising income to target, in line with the Hospice Fundraising Strategy? You will work on a variety of income streams with a strong focus on recruiting community relationships and developing supporter-led activity.
Key Responsibilities
· Plan for and deliver income to target through agreed Key Performance Indicators
· Acquire and develop new supporters in a planned way to achieve income targets and drive growth
· Lead on key projects to contribute to income generation
· Champion and facilitate consistent and exceptional supporter care experience
· Ensure that all touch points have been recorded accurately and consistently on the database in a timely manner to facilitate integrated supporter care
· Effectively manage, acquire and develop supporter relationships across the community to meet objectives
Key Knowledge & Experience
· Track record of achieving fundraising growth and delivering income
· Experience of the recruitment, management and strategic use of fundraising volunteers
· Experience of forming, nurturing and maintaining relationships within local communities including individuals, businesses, groups and associations to deliver growth in income
· An excellent networker, capable of developing relationships with people from a wide variety of backgrounds
· A very strong performance ethic, driven and motivated towards the achievement of targets
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
· Refer a Friend scheme - £250 payment
· Access to Employee support programme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.
Closing date: 12th July
Interview date: 18th July
If you want more than just a job, We want you. Join the team and be there when it matters.
Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness or the loss of a loved one – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.
Post subject to DBS check
Working across the Greater Manchester City region, you will play an important role in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of GM Moving, the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.
This is a full-time role (37 hours per week), but job share, and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the House of Sport in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
Closing date for applications: Monday 8 July 2024 - 5pm
Interview date: Week commencing 15 July 2024
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community and Engagement Manager
Position: Community and Engagement Manager
Location: Teddington, TW11 8HT
Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW
Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.
Contract: Permanent
Annual Leave: 25 days leave plus bank holidays or pro rata of if part time
Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.
We reserve the right to close the application early. An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.
About the role
Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.
The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities. There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.
We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.
About you
You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.
You must have experience in the delivery of community facing services and be able to demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.
You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.
You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.
You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.
Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.
About Richmond AID
Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.
Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.
Please apply via the Charity Jobs website. An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.
You will need to send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Here at Peabody, we have an opportunity for a Scheme Manager on a Permanent basis at one of our sheltered housing schemes in Acton.
We work hard to ensure we are providing for people whose needs have evolved as they’ve grown older.
We own and manage specialist homes for older people. These homes are designed to help them maintain, and in some cases increase, their independence.
We also have a wide programme of services and activities to help them connect with their community and lead richer lives.
Our scheme in Acton consists of 52 flats, has a large communal area with kitchen and a large garden. Our residents want to live independently with reassurance that there is help at hand should they need it!
As a Scheme Manager, you are personable, passionate and will flourish working with our older residents who may have complex needs or are vulnerable because of their health or physical disabilities.
What we’re looking for:
- Do you have experience of providing support to vulnerable adults?
- Do you have a housing management background or previous supported housing experience where you have delivered good customer care?
- Do you understand safeguarding and the importance of keeping accurate records?
If so, this role is perfect for you!
A bit about the role:
As a Scheme Manager (part time), you will share responsibility for the day-to-day housing management and services provided at these schemes.
You will share responsibility of managing the estate and monitor the services provided by others such as cleaners, contractors, or other stakeholders within Peabody.
Some of the key results include.
- You will ensure the scheme meets all statutory requirements in terms of health and safety (including fire safety).
- You will be responsible for resident satisfaction and ensure they feel safe, secure and respected.
- You will identify and assess residents needs to ensure they have the right level of support.
- You will report repairs and maintenance.
- You will work with other scheme managers across the service and provide cover if required.
Put simply, if you’ve ever wanted a job where you can really make a positive difference to someone’s life, this is it.
This role will require an Enhanced DBS check, a UK driver’s licence, and access to a vehicle.
A typical week will involve working 17.5 hours per week, three days (these can be flexible) 7 hours each day.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 30 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Scheme Manager (part time), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing date: 16th July 2024
Contract type Permanent
Weekly hours Between 9.00-5.00, over 3 days
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To deliver an effective and friendly local customer facing housing service to residents.
To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.
Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.
MAIN RESPONSIBILITES
Tenancy Management
1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.
2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.
3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies
4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.
5. Prepare possession applications for court hearings and attend court in support of any legal action.
6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.
7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.
8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate
9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.
Leaseholder Service Charges
10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.
11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.
12. To provide information on service charge collection and arrears against key performance indicators.
13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.
Estate management
14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.
The client requests no contact from agencies or media sales.