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Helen Bamber Foundation Group (Helen Bamber Foundation and Asylum Aid), London (On-site)
£27,000 per year
Posted 2 days ago
Praxis Community Projects, E2, London (Hybrid)
£33,278 - £35,771 per year pro-rata, inclusive of London Weighting
We are seeking a dynamic Support Worker to provide holistic support to Praxis clients.
Posted 1 week ago Apply Now
Closing in 2 days
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
FTE £31,674
We are looking for enthusiastic and experienced nurses to deliver services and create resources to improve the health of Shine’s members
Posted 1 week ago Apply Now
NFP People, Multiple Locations (On-site)
£57,072 - £64,623 pa (£54,218 – £61,391 actual/pro-rata)
Posted 2 weeks ago
SOS Silence of suicide, Warwick (Hybrid)
£50,000 - £55,000 per year
Posted 2 days ago Apply Now
thrivin' together cic, Remote
£35,000 per year pro rata
Posted 4 days ago
Hertfordshire Mind Network, Multiple Locations (On-site)
From £24,024 Per Annum FTE (pro rata for part time hours)
Posted 1 week ago
Depaul UK, Whitley Bay (On-site)
£19,308 pa + pension and other benefits (FTE £24,136 PA)
Posted 4 days ago
NFP People, Multiple Locations (On-site)
£51429 - £58140 pa £51,429 - £58,140 pa (£48,857 £ £55,233 actual/pro-rata) up to £5000 market supplement
Posted 2 weeks ago
Closing tomorrow
Pursuing Independent Paths, Multiple Locations (On-site)
£27,007 - £29,007 per year
Join a growing organisation to support adults with learning disabilities achieve their goals with great career prospects
Posted 2 weeks ago
Coram Life Education, Remote
£19,200 - £21,000 (£32,000-£35,000 FTE), dependent on experience
Posted 3 days ago
NFP People, East of England (Hybrid)
£28,000 – 31,000 per annum FTE (depending on skills and experience)
Posted 1 week ago
Look Ahead Care Support and Housing, Kensington and Chelsea (On-site)
Up to £27352 per annum + 25 days Annual Leave, pension schemes etc.
Posted 3 days ago
Page 6 of 9
London, Greater London (On-site)
£27,000 per year
Full-time
Permanent
Job description

The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.

The Role

This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.

The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.

EQUAL OPPORTUNITIES

 HBF is an equal opportunity and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.

As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.

Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. 

Please submit an up-to-date CV and cover letter by 9:00 on Monday 28 April 2024, interviews will be scheduled for the commencing week. Your application should outline your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specifications through our application process.

Please state in your cover letter when you would be available to start the role. In setting the salary regard has been had to the NCJ pay scales.

Interviews will be scheduled as soon as possible following the closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us on our phone numbers or emails.

Experts by Experience Support

We are also proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete this form request support and they will confirm if they can match you with a mentor to support your application.

We regret that we can only respond to applicants who make it to the interview stage. No agencies.

Application resources
Posted by
Helen Bamber Foundation Group (Helen Bamber Foundation and Asylum Aid) View profile Organisation type Registered Charity Company size 51 - 100

We give Survivors of trafficking and torture the strength to move on.

Refreshed on: 17 April 2025
Closing date: 28 April 2025 at 09:00
Tags: Administration, Advice / Information, Helpline

The client requests no contact from agencies or media sales.