Health And Safety Advisor Jobs in Liverpool
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WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness and young parents across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse
Our Vision - To support and empower vulnerable women and those affected by domestic abuse
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future
Overall Aim
- To provide activities and support for children and young people across all Wigan DA safe accommodation including core refuge dispersed refuge, complex needs and resettlement.
- To work with families to improve parenting and parent child relationships.
- To ensure the service is delivered to a high standard following WHAG policy and procedure paying particular attention to: H&S, Child and Adult Safeguarding and confidentiality practice.
Requirements
- Relevant qualification CYP/Domestic abuse or equivalent to Diploma/ Degree/NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 relevant qualification
- Ability to work across WHAG’s contract area and travel for training and meeting purposes.
- Access to a car for work purposes.
- Ability to work flexible hours including evenings, weekends when required..
Job Description
The list does not cover the full scope of tasks and responsibilities of Children’s Worker but illustrates some of the areas of emphasis for this post.
Key Objectives
- To be accountable and responsible to the team lead, Operations Manager and ultimately the Chief Executive Officer (CEO) for the effective support, empowerment and advancement of clients.
- To ensure the working environment meets health and safety requirements.
- To ensure that the delivery of the service to clients, funders and stake holders is underpinned by a commitment to anti-discriminatory practice and equality of opportunity.
- To work within quality assessment frameworks, associated regulations and WHAG’s policy and procedure.
Key Tasks and Responsibilities
1. To create a safe, supportive, and welcoming environment for children and young people in refuge services in Wigan.
2. To plan and provide one to one and group play sessions for children of all ages to develop the skills required to work though their experiences of domestic abuse.
3. To take an active role in organising/ leading play activities during school holidays and after school.
4. To provide fun and creative activities for families that nurtures the child and parent relationship.
5. To provide childcare to enable the parent to speak openly in support sessions and protect the children.
6. To support positive parenting by providing parenting support and programmes.
7. To provide practical information and assistance to women about local services for children, such as children’s centres, nursery or schools.
8. To work closely with DA Support Workers to maintain a multiagency approach to safeguarding with TAF and Children’s Social Care.
9. To undertake risk assessment for all activities to ensure that all health and safety requirements are met.
10. To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of team lead and Designated safeguarding Officer.
11. To set up and maintain library of child and parenting resources to be accessed by families.
12. To support and supervise students or volunteers.
Responsibilities shared with all staff
- To ensure that the values and principles underlying WHAG’s services are maintained and developed.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
- To undertake any other duties that may be required which are appropriate to your role.
- To be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
Registered Charity 
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
About the Role
Advice Giving
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Provide advice through telephone and webchat
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Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
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Supporting clients to use ICT to make their new Universal Credit claim
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Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
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Complete benefits checks when appropriate
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Research and explore options and implications so that clients can make informed decisions.
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Act for the client where necessary using appropriate communication skills and channels.
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Refer internally or to other specialist agencies as appropriate.
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Ensure that all work meets quality standards and the requirements of the funder
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Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
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Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Complete the required training to comply with quality assurance processes
Research and campaigns
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Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
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Keep up to date with legislation, policies and procedures and undertake appropriate training
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Read relevant publications
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Attend relevant internal and external meetings as agreed with the line manager
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Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
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Use of telephony and IT equipment for multichannel delivery of advice services
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Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
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Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
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Demonstrate commitment to the aims and policies of Citizens Advice
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
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Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
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Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
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Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
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Experience of providing advice through telephone and web chat
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Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
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Ability to interpret complex information and convey it in a way that is understandable to clients.
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Good ICT knowledge with an ability to support clients with their online claim application
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Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
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Assist with research and campaigns works by providing information about clients’ circumstances
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Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
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Ability to meet targets and excel against objectives.
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Ability and willingness to work both on own initiative and as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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Generous annual leave of 27 days plus bank holidays (with an additional day per
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year after 4 years' service up to a maximum of 32 days plus bank holidays)
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Hybrid Working Scheme
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Interest-free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity, and adoption leave pay
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Free VDU eye care test
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Professional and advice sector recognised training
Thank you!
Inclusion North is a Community Interest Company which exists to make inclusion a reality for all people with a learning disability, autistic people, and their families. We are looking for an experienced and motivated professional to lead our fundraising efforts and drive impactful campaigns that raise awareness and increase financial sustainability.
This is an exciting opportunity to join Inclusion North at a critical time. We have a strong reputation, a dedicated team, and a clear vision for growth. However, we need to diversify our income streams and strengthen our campaigns to ensure long-term sustainability. This role will be instrumental in securing vital funding, developing partnerships, and amplifying our voice.
As a values-led organisation, it’s not just what we do that matters, but how we do it. Inclusion North is built on an equal partnership between people with lived experience and professionals committed to making inclusion a reality. We are looking for a Campaigns & Fundraising Manager who embodies these values and can bring creativity, strategic thinking, and fundraising expertise to our team.
If you are passionate about social change, have experience in securing funding, and want to lead campaigns that make a real difference, we would love to hear from you.
Hours, Contract, and Location
- Full-time, 37.5 hours per week (flexible working requests will be considered).
- Permanent contract.
- Home-based, with occasional travel across the North East, North Cumbria, Yorkshire, Humber, and Derbyshire.
- Salary: £40,000 per annum.
Closing date for applications: Friday 28th March.
We are a Disability Confident Employer.
To apply, download our application pack we do not accept CVs or covering letters
The client requests no contact from agencies or media sales.