Head of service jobs

We have a fantastic opportunity for an experienced Risk Manager to join our Risk and Assurance team at Sovereign Network Group (SNG). You'll be an integral part of our risk function, which sets out how we manage risk in SNG and works with the whole organisation to embed that approach into our everyday activities and decision-making.

Based from our offices in Basingstoke or Wembley, you'll combine home and office working to ensure a positive work / life balance. There may be some occasional travel to our other offices for meetings or workshops.

It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.

The Role

Reporting into our Head of Risk, you'll partner with stakeholders throughout the organisation to provide expert risk management advice, support decision-making processes, and enhance SNG's ability to achieve its objectives. As Risk Manager, you'll play a crucial role in embedding a proactive risk management culture within SNG, ensuring that risks are effectively identified, assessed, and mitigated. Responsibilities include:

• Leading the approach across SNG to create a culture of consistent and high-quality risk management
• Supporting the organisation in implementing our framework for risk management roles, responsibilities and decision-making
• Supporting stakeholders to identify, assess, and manage risks across the organisation, ensuring sufficient and appropriate mitigation measures are in place
• Supporting the organisation with expert advice on risk management matters and emerging risks
• Embedding practices throughout SNG to ensure risks are reliably identified, assessed, prioritised, and managed
• Collating and analysing risk data to support the Head of Risk to identify trends, insights, and areas for improvement, as well as providing input into senior leadership reports
• Developing and delivering workshops and training sessions to enhance risk awareness and capabilities across the business

What we're looking for

You should have previous experience in a similar role, with demonstrable technical knowledge and skills in Risk management. A background in housing is not essential but ideally you'll have gained experience from a large organisation with a variety of risk areas to consider.  

You'll also have:

• Experience in supporting the implementation of a robust risk management framework
• Excellent stakeholder management skills with the ability to influence and engage stakeholders at all levels
• Clear communication skills, ensuring technical information is presented clearly and concisely
• An agile approach, confident to work successfully on multiple projects at different stages and effectively prioritise tasks
• Experience in designing and / or delivering risk management awareness and training programmes is desirable

Your Benefits

We have some great benefits at SNG, including: 

• £450 yearly flexible benefit pot to use against benefits of your choice
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

Role Overview 

• Administrate SCOPE programme and manage SCOPE E-Learning Learning Management System 

• Develop educational resources in liaison with / to support Clinical Care Committee

• Under guidance from Head of Education, support the Virtalent consultant

• Support Head of Education implement capacity building strategy

Oversee SCOPE, World Obesity’s education programme including: 

• Update, and develop new online modules with input of CCC members / working groups and module developers 

• Develop marketing and communications material (including website, newsletter, and advertising resources) for the education programme 

• Track financial performance of SCOPE E-Learning platform 

• Ensure administration of SCOPE: Accreditation scheme (external courses and online modules); Fellowship scheme, and Certification scheme

• Edit module content using software where needed 

• Manage / respond to documents submitted for Accreditation or Fellowship 

• Administrate the Learning Management System (LMS) 

• Respond to user queries and troubleshoot issues. Where needed, consult with support services offered by LMS provider and software providers to resolve problems 

• Project manage upgrade to new LMS platform and conversion of modules to new format, working with LMS providers and module developers as needed 

• Liaise with translation services to develop translated modules 

• Support the event in conjunction with the Clinical Care Committees and regional members

• Generate website, flyer, and e-shot content 

• Coordinate communication for the School

• Work with Communications Manager to implement SCOPE Communications Strategy 

• Update website including content and development 

• Develop engaging, market appropriate electronic content 

• Write, edit and proof-read website copy 

• Support social media platforms with drafts for SCOPE E-learning and SCOPE Schools

Phyllis Tuckwell provides palliative and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.

Head of Philanthropy and Partnerships

37 hours per week (part time considered)

£44,772 - £49,140 per annum WTE

Location – Flexible working model with the role holder required to attend regular meetings at our Farnham site

Phyllis Tuckwell is looking for an experienced Head of Philanthropy and Partnerships to lead the newly formed Philanthropy Team. This role will lead on the recruitment and management of major donors as well as leading a team that also has responsibility for trusts, foundations and corporate fundraising. 

We are currently nearing the end of our Your New Hospice capital appeal and are looking for someone to take our high value giving into this exciting new phase. This role will be responsible for building a strategy and direction for the team, building a portfolio of major donors, and creating and optimising business processes. This role will also be a part of the Income Generation Leadership team and so will be expected to contribute to a collaborative and supportive team environment that values cross team working and fluid supporter journeys. 

The successful candidate will:

• Have significant experience of securing and cultivating five figure donations from high net worth donors. 
• Have experience in working in one of either trusts, foundations or corporate fundraising. 
• Have the ability to build meaningful relationships with a range of internal and external stakeholders.
• Have experience in developing and managing business processes that underpin high value fundraising, including due diligence processes and building of cases for support.
• Have a working knowledge of the requirements of high value funders and able to provide high level supporter care.
• Have experience of line management and leadership. 
• Be passionate about our project and our cause and be able to bring to life our case for support through persuasive communications.
• Work collaboratively within a multi-functional income generation team embracing a culture of continuous learning and mutual support for colleagues. 

In return we offer:

• 6 weeks paid holiday plus public holidays
• Group Personal Pension Plan (matched contributions up to 7.5%, salary exchange scheme optional)
• Excellent education and training 
• Blue Light Card Discount 
• Employee Assistance Programme
• Health Cash Plan Scheme
• Staff Benefit Voucher Scheme
• A motivated team whose passion is it to make a difference

For further information or an informal chat please call Jenny Peat, Director of Income Generation.

If you are unable to apply online, please contact HR . 

Closing date for receipt of completed applications: Monday 12st April 2025

This post is subject to a standard Disclosure and Barring Service check.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

NO MEDIA OR AGENCIES

• Role: Head of Bids and Tendering
• Head Office: Thame
• Working location: Flexible mix of home working and travel to Head Office and support locations.
• Salary: £60,000
• Hours: 37.5 hours per week

At Affinity Trust, believe everyone deserves to live their life their way. We are a values-led charity dedicated to supporting people with learning disabilities and autism, and we’re passionate about creating possibilities that empower our community.

Our Bids and Tendering team are the golden thread between our current support and the future opportunities we pursue, driving growth and making a lasting impact. Join us to be part of a dedicated team shaping the future of our services.

It’s all about the people

The support we provide is not a one-size-fits-all approach. We’re here to enable people to live the life they choose, in their own way, every day.

As our Head of Bids and Tendering, you'll play a pivotal role in driving our organisation's growth. You'll get to know each of our regional division's unique needs and translate this into successful bids and proposals.

Your expertise in Local Authority or Government contract procurement, particularly in Health and Social Care or similar regulated sectors, will be crucial. 
 

As a key member of the Senior Leadership Team, you’ll collaborate with cross-departmental teams, to understand how we can all come together to tender for, deliver on, and exceed, the contractual requirements for each tender, building this into a cohesive strategy for ongoing growth and development.

Your people-led leadership approach will inspire and empower your team to continue to excel in delivering high-quality content for bids and tender processes.

Your experience

We would love to hear from you if you have experience in:

• Working at a senior level in government procurement, or health and social care bids roles where you have navigated complex tender processes
• Leading teams to deliver growth through securing local authority contract awards.
• Building strategic relationships across departments to enable cohesive, multi-disciplinary collaboration and achieve shared goals

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue Light Card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
• Buy and sell annual leave – transfer windows open twice a year.
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.

We are looking for an enthusiastic and proactive press officer to help raise the profile of World Horse Welfare and promote our charity to external audiences.  This role would suit a person with experience as a reporter on a news desk or in media relations who is looking for a PR role within the charity sector.

You will support the Head of Communications in managing the charity’s news flow and media relations, achieving accurate and favourable mentions across specialist, regional, national and international media.

 You will be required to proactively seek opportunities to raise the Charity’s profile and publicise the work and messages of World Horse Welfare.

Working 40 hours per week, Monday to Friday, this is a truly fantastic opportunity to make a mark in your career and a real difference to horses worldwide. 

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank and public holidays and mandatory shutdown between Christmas and New Year).  Death in service, free parking.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

• £90,000 + bonus + excellent benefits
• London 1 day PW
• 12 months FTC possibility for perm
• Start Mid May

Morgan Law are seeking a Head of Finance on a 12 month FTC basis for a regulator in London. The role will lead the small but highly experienced team, and be the most qualified finance person in the organisation. In addition to finance, the role will have responsibility for wider corporate services including IT (outsourced) and Procurement. Fantastic values centric culture with ambitious Board.

Excellent benefits include bonus, 33 days holiday, life insurance, 12% non contributory pension scheme.

Extremely flexible working pattern and c1 day per week in the office required.

Accountabilities

• Management of the core corporate services such as finance, payroll, the outsourced IT contract and procurement
• Management of the annual report and accounts process and the annual external audit
• Preparation of the annual budget and quarterly forecasts including budget variation submissions
• Preparation of the monthly accounts and finance papers for the Board
• Is a member of the Senior Leadership Team (SLT)
• Management of the Finance Manager, Project Manager, Finance and IT Associate and other support staff
• Management and development of the existing financial systems, processes and the internal control framework to ensure data and transactions are processed efficiently, accurately and securely

Experience

• An accounting qualification: ACA, ACCA, CIMA, CIPFA or similar PQE with comprehensive experience in management and budgetary reporting
• Public sector finance experience is essential, public NDPB/ALB specific experience would be preferable
• Extensive experience of working with boards and sub committees (e.g. Audit and Risk Assurance Committees
• Experience of writing papers for the SLT, the board and sub committees
• Experience of managing outsourced contracts
• Advanced Excel and accounting system skills

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year.

In 2018, we collaborated with South Yorkshire Police in an initiative called Plan B. This helped to launch the LifeNavigate department. Using a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers. 

Role Summary

We currently have an exciting opportunity for a skilled, experienced, and motivated Head of Communications and Engagement to lead on our organisation wide communications and engagement activity ensuring effective alignment with our Strategic plan objectives and our charity manifesto. A priority objective for us is the elevation of survivor voice and the successful candidate will be able to contribute to that objective with creativity, empathy, and sensitivity. If you are an experienced communications professional with a passion for social change who seeks to make a positive impact with the content they create, then we would love to hear from you. 

Responsibilities

Your main responsibilities will include:

• To lead on Communications and Engagement activity for the whole organisation working closely with the CEO and wider Senior Management Team.

• To develop and implement engaging multi discipline campaigns including PR activity that contribute to the delivery of Causeway’s Strategic objectives.

• Lead on developing and communicating Causeways’ core messaging and brand, both internally and externally, ensuring agreed guidelines are adhered to and consistent terminology and language is always used.

• Create a pipeline for gathering stories and case study content in a way that does not place a significant burden on frontline staff and will demonstrate a clear understanding of informed consent and safeguarding in relation to vulnerable individuals and risk assessment processes.

• Build and maintain relationships with key journalists, broadcasters, content creators, celebrities and influencers as required to help further our objectives.

• Oversee the management of content and utilisation of all our digital engagement and communications channels including social media platforms and our website.

• Work to position Causeway at the forefront of the sectors we operate in communicating our innovative approaches, gaining traction and recognition across a wide audience.

• Ensure that all media, press and other external queries are handled in a timely sensitive, mutually beneficial, and accurate way.

• Effectively evaluate and measure the impact of all Communications and PR activity.

• Keep up to date on best practice and news within our sector, particularly in relation to changes to communications innovation, legislation, and codes of practice.

• Ensure Causeway abides by all relevant legislation in relation to its communications.

• Ensure all spend in relation to Communications and Engagement team and projects is within the parameters of the agreed department budget.

• Proactively respond to breaking and industry worthy news to highlight our services and position us at the front of industry knowledge sharing.

• Support identified Causeway media spokespeople in preparing for press and media interviews through thorough and accurate briefings and act as a media spokesperson when required.

• Track relevant daily news stories to our impact areas, responding to trends, key industry announcements and maximizing opportunities.

• Line manage and coach a small but effective team of communications, marketing, and content production staff

• Ensure the CEO and board of trustees are provided with quarterly reports on department progress.

• Play an active role in the senior management team and maintain an effective working relationship with your peers and colleagues, to ensure the work of the Communications and Engagement department aligns with organisational and departmental goals, strategy, and actions.

• Support senior management with internal communications as and when needed.

Any other duties that are commensurate with the role

Background

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme. 

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 570,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

This is an exciting time to join the team where the role will be a part of a small, very busy and dedicated People, Capability and Culture (PCC) team focusing on the UK and Germany. The role will be the first point of contact with employees and third-party providers. They will provide advice and support on a number of people and culture systems, processes, IT and travel. They will undertake a variety of HR and Operations administration duties, in keeping with employment law, charity policies and procedures, to support the UK and Germany (DE) Team.   

This role with work closely with the Head of PCC & Operations to focus on: 

• The coordination of recruitment working with the UK and DE hiring managers. This includes job postings, advertisements, PCC prescreening, scheduling interviews and liaising with candidates. 

• Being responsible for managing the Diversity Monitoring process for all recruitment activities. 

• Onboarding and welcoming of new recruits; drafting contracts, setting up profiles on BambooHR, ensuring the process is completed in a timely and welcoming way.

• Liaise with hiring manager on the new persons induction, set up meetings and have an onboarding pack ready to send and be completed. Follow up on key documentation and policies have been read and signed. 

• HR operation projects and initiatives, induction, probation, sick leave, staff development, employee administration, policies and procedures, compliance monitoring and offboarding. 

• The maintenance of all HR operations electronic systems in the UK and Germany to ensure all information is updated and accurate, and staff understand how to use the system. 

• Take minutes of meetings as and when required, meeting the deadline in sending out the minutes.   

The role will also focus on office management of the UK Head Office, this includes office maintenance issues, Health & Safety Compliance matters and other relevant areas requiring support as required. Liaising with our IT support team on maintenance of laptops and setting them up for new staff. Be the point of contact for staff office resources, supplies and equipment requirements. 

Has excellent communication skills, including written and verbal to engage with employees and third-party providers. Is proficient in using HRIS software to manage employee data and produce reports. We are looking for someone to join the team who has the ability to identify issues and problem solve, be creative and can build and manage successful relationships with a variety of stakeholders. Previous charity sector experience and someone who can speak German (both verbal and written) is desirable. 

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities, and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of women for women, please go to our website or social media pages.

To apply please complete an online application form on our website. Please can you let us know if you will need reasonable adjustments for the interview.

The closing date for applications is Monday 21st April 2025 18.00.

You will have an opportunity to attend a Q&A with the Head of People, Capability, Culture and Operations on Thursday 10th April 2025, 9.00 – 9.45am. 

If you are interested in attending, please contact HR via the UK Recruitment email address in our Women for Women International UK website.

1st Interview will be online on Monday 28th April 2025. 

2nd Interview will be on Tuesday 6th May 2025, 9.00 – 13.00 and will be in person at our Head Office, London.

Purpose of role:

To work in partnership with the Head of Training and Qualifications and other colleagues to ensure effective delivery, monitoring and Internal Quality Assurance of Bild BTEC qualifications including Certificates and Diplomas.

Role Summary:

The Qualifications Coordinator will be responsible for coordinating the delivery of Qualifications & Diplomas throughout BILD and the RRN and to assist with the vision of becoming the qualification provider of choice for Learning Disability and/ or Autism Professionals and Providers.

The Qualifications Coordinator will lead on Internal Quality Assurance and other processes to ensure that the requirements of awarding bodies/assessment centres are fully met. 

Head of Finance Systems
Fixed Term Contract (14 months) 
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and our London Office 
Salary Range - £74,000 - £82,000

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role, you will lead, manage, and support the Finance Systems team in daily operations and key Finance Projects, including the migration of Macmillan's core finance system to the Cloud and the implementation of a Financial Planning and Analysis Tool.

You will drive both system and process change across the Finance Division, working closely with Technology and external stakeholders.

Your responsibility will be to maintain and ensure the integrity of the accounting data and compliance within the financial control framework of Macmillan’s finance system.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience in implementing Finance Systems and effective change management
• Strong finance and accounting knowledge and experience 
• Highly effective stakeholder management and engagement skills with excellent interpersonal skills at all levels and with both technical and non-technical audiences.
• Strong analytical and business skills with the ability to think strategically and to manage detail, and to know when each is important.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Sunday 13th April 2025
 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Could you be Charlton Farm’s next Head of Fundraising? Are you looking to join an organisation that invests in and supports its staff and who have ambitious plans for the growth and development of fundraising activities to support the lives of those who need it the most?  This could be your next move...

Hours: 37 per week (there will be a requirement to work regular evenings and weekends)
Location: Charlton Farm, Wraxall, Nr Bristol and travel within the region and the South West of England - with some home working options.
Salary: £50,947 - £57,389 per annum

What you will be doing:

We’re searching for an energic and dynamic fundraiser to develop and lead our fundraising team, as they, in turn nurture our existing supporters, inspire and engage new supporters and ensure the delivery of excellent fundraising across Bristol, Bath, South Gloucestershire and Somerset.

You will be part of the Fundraising leadership team, who together with the Director of Fundraising, set, monitor, and support an established team to deliver against annual income and expenditure budgets for the South West, helping to make the most of short of and precious lives.

You will oversee all fundraising activities in your region over multiple income streams, this will include community, corporate and events, and you will personally lead on major donor fundraising and represent the Charity at third party events. You will also work with the Director of Fundraising and other Heads of Fundraising in developing our fundraising activities and support CHSW wide events.

About you:

You will have a successful background in the management of regional fundraising/sales activity and a proven ability to meet and exceed ambitious fundraising/sales targets and in managing expenditure budgets.  You will need a thorough understanding of relevant legislation/charity law affecting fundraising practice.  With a natural ability to engage and build rapport, enthuse and motivate others, you will have experience of building and developing strong relationships and be able to influence and negotiate with stakeholder, client and donor relationships. You will have experience of leading and motivating a fundraising team creating an environment where they are empowered to go the extra mile and make suggestions and improvement.   You will have the opportunity to use your creative and inquisitive nature in developing and growing the fundraising activity in your region. Naturally, for a diverse and busy role such as this, you will require excellent time management and organisational skills.

About Us:

We are an established and successful charity providing hospice care for babies and children with life limiting conditions and their families in the South West of England.We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.

Our ethos is to ensure everyone (Trustees, all staff and volunteers) places children and families at the centre of the organisation. In order to achieve this, everyone is expected to promote a strong, caring community environment, characterised by a culture of sensitivity, trust, consideration and respect for others.

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Join our team...

Join us in making a meaningful difference in the lives of those who need it most.

To find out more please see the job description and person specification on this page. To arrange an informal chat with our Director of Fundraising, please contact our HR team

Closing date: Midday Monday 28 April 2025
Anticipated interview date: Friday 09 May 2025

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service.  We welcome applications from all sections of the community. Charity Registration Number 1003314.

You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.

REF-220 850

As the Head of Access & Participation and Student Recruitment you will be responsible for overseeing all aspects of the outreach and admissions departments, ensuring smooth operations and fostering an effective, positive participation experience for those engaging with our services and a positive and supportive application process for those applying to study with us. This role involves direct line management of the Admissions coordinator and our extensive outreach team as well as collaborating with other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, managing budgets, monitoring performance metrics, whilst also implementing and overseeing collaborative projects and initiatives to achieve our organisational and charitable objectives.

This is a senior role within the organisation and the successful candidate will be a member of the leadership team, demonstrating previous experience in a comparable management role within an academic and / or arts-based setting.

The Head of Access & Participation and Student Recruitment is responsible for managing and enhancing Fourth Monkey’s established accessibility and inclusion initiatives and recruitment goals. Providing quality assurance and strong leadership throughout the process from first engagement to student enrolment, whilst developing and enhancing collaborative partnerships with external stakeholders and partners along the way.

The Head of Access & Participation and Student Recruitment acts as the expert in their field providing a smooth operational and administrative management of the organisations day to day work within this area of specialism.

This role is about driving student success. 

Director of Services

About the Director of Services role

Galop’s services have grown extensively, launching four new services and significantly increasing our numbers of service users, our frontline teams, and our geographical coverage over the last few years. Our Director of Services will oversee our ground-breaking services, ensuring that they are high-quality, sustainable and meet the needs of our community. 

This role sits on our Senior Leadership Team alongside the CEO, Head of Fundraising and Comms, Director of People, Director of Policy and Evidence and the Financial Controller. You’ll be right in the heart of the organisation, working closely with the CEO to set the direction and growth of our work and maximise our impact on behalf of our clients and community.

You’ll be guiding the delivery of our support services, working closely with the Heads of our frontline delivery teams and our passionate frontline staff to make sure our clients get the best experience we can possibly give them. You’ll work to support our services to deliver helplines, counselling, and advocacy services to thousands of LGBT+ victims and survivors of abuse and violence each year, across domestic abuse, sexual violence, hate crime, conversion practices, so-called honour-based abuse, forced marriage, and other forms of abuse. You will ensure that Galop maintains high quality, consistent services across all areas of frontline work, as well as contributing to a strong, coherent external voice representing the needs and experience of LGBT+ victims and survivors of abuse. 

This is a pivotal moment in Galop’s journey. We have grown quickly over the last seven years, launching four new services in just the last 2 years, and help us to protect and support even more of our community. You’ll work with the CEO to identify gaps in services and needs of LGBT+ victims and survivors of abuse and ensure that Galop’s services continue to have the resources to meet these needs. 

For more information on this role please download the attached job description. 

Location: Galop’s offices are located in London. The role allows for a mix of office work and remote/home working. 
Hours: Full time (35 hours per week – flexible) 
Contract: Permanent 
Line manages: Heads of Services, Survivor Engagement Manager
Reports to: CEO
Salary: £68,000 – £72,000

Closing Date

Applications should be submitted by 25:59 on 13th April 2025.
First round interviews will be held on 25th April 2025. 

REF-220456

Make an impact as our new Head of People and Culture

We're looking for a dynamic leader to drive our people strategy, lead on HR projects and initiatives.

Why This Role is Exciting:

• Strategic Influence: Play a pivotal role in our senior leadership team, working on strategic projects and collaborating with colleagues across the organisation.
• Champion Best Practices: Lead across the entire employee lifecycle, including HR operations, talent management, leadership & colleague development, diversity, inclusivity and wellbeing.
• Drive Change: Implement new ideas and initiatives in a values driven organisation, where your voice truly matters.

What We're Looking For:

• Qualifications: CIPD qualification or demonstrable equivalent experience.
• Experience: Proven generalist HR experience at a senior level.
• Leadership Skills: Ability to lead and influence senior leadership, with experience in strategic planning and delivering people initiatives.

Key Attributes:

• Innovative: Bring fresh ideas and drive change with the energy and determination to continue to enhance our culture.
• Inclusive: Promote an inclusive and collaborative culture where everyone feels heard, and valued.
• Proactive: Take initiative and lead with confidence.

The role could be full time or part time (minimum of 30 hours per week), with hybrid working and some flexibility to meet with teams on evening shifts on occasion. 

Why Mid and North East Essex Mind?: You’ll have a unique opportunity to make a tangible impact through the delivery of various people initiatives.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. 

This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme; competitive pension; recruitment referral bonus, training and development, flexible working; annual wellbeing day; expert support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.