Head Of Service Jobs

Contract length: FTC up to 12-month maternity cover

Location: North West London

Hours per week: 35hrs, work Tuesday – Saturday, 9am – 5pm

Salary:  Circa £32,000

Closing date for applications: Monday, 24st March 2025

First interview date: W/C 31st March 2025, Microsoft Teams; interested candidates are encouraged to apply as early as possible

Second interview date: W/C 7th April 2025, in-person interview

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

At our North West London Home, we are recruiting an interim Head of Cattery who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Cattery and Animal Care staff and volunteers. We care for up to eight cats and kittens on site, in addition to cats placed into foster homes. Our Head of Cattery is responsible for managing the day-to-day smooth running of our cattery and maintaining the wellbeing of all cats in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.

This is a high profile and hugely important role for Mayhew as our Head of Cattery oversees each cat’s journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Cattery is instrumental in ensuring that our cats have all they need – from feeding, cleaning, enrichment and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

Leading a small team, our Head of Cattery is responsible for managing all aspects of our cat in-takes, adoptions and fostering, managing our capacity to ensure we help as many cats as we can and ensuring our cats are rehomed to a home suited to their individual needs as soon as possible.

We offer a caring and supportive team and the chance to make a lasting difference to the lives of cats who rely on us.

Generally, you will:

• Lead and manage our Cattery and ensure the very best care and support is given to each of our cats
• Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
• Manage your team in an inclusive and collaborative way, enabling and empowering them
• Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals

To be successful in this role, you need relevant experience in:

• Experience working with cats, ideally in a shelter environment
• Strong knowledge of cat behaviour and welfare
• Experience of successfully motivating, managing, and developing a high performing team and managing performance
• Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks

Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

We reserve the right to close this post at any time, should we receive a high volume of applications.

Head of Commercial Services

Hours: Full-time (37.5 hours a week)

Accountable to: Deputy Director

Responsible for: Conferencing and Events, Catering Services (including Café management), Retail Purchasing.

Salary: £38,380 per annum

Summary

The purpose of this role is to ensure that MK gallery has a diverse range of commercial services that contribute to the financial security of the Gallery and its charitable activities.

Main Duties and Responsibilities

Strategic development

• Work collaboratively at a senior level to ensure the delivery of an exceptional, first-class visitor experience.
• Work alongside the Deputy Director in the development of a commercial growth strategy and improvement initiatives, updating when appropriate.
• Use trends in the feedback to inform operational changes and staff and volunteer training.

Leadership and team management

• Lead, motivate, communicate, and develop the Catering and Events Team to ensure that they are fully engaged to achieve best performance to meet the needs of the Gallery.
• To be accountable for delivery against agreed financial and service targets and for the effectiveness and efficiency of commercial services.
• Evaluate the performance of each of the departments within commercial service, feedback to the Deputy Director and supporting with evidence for Executive reporting.
• Establish external and internal benchmarks and appropriate KPIs as the basis for demonstrating the quality of commercial services provided.

Catering

• Manage all aspects of MK Café ensuring it is open to the public with a dynamic food offer during opening times.
• The café and catering services achieve 5* food hygiene standards.
• Effectively manage the catering supply chain to ensure quality and cost management of supplies.
• Rota management

Event Hire

• Oversee the Gallery’s room booking system and coordinate all internal and external events safeguarding the best use of spaces in and out of opening hours in cooperation with other departments.
• Ensure front of house/events staff have comprehensive events schedules that enable them to organise appropriate resources and staffing.
• Support the Events Co-ordinator in generating private hires (Conferences, private events, weddings, room hires, community hire) to ensure maximum profitability.
• Work alongside the Deputy Director in developing private hires into Corporate Memberships and Sponsorship opportunities.

Retail

• Develop new product lines to include exhibition merchandise, MK Gallery specific merchandise, unique gifts and children’s arts and crafts materials.
• Work with local makers to produce a line of artist products on a sale or return basis.

Operational

• Lead on the recruitment and training of new staff and volunteers across the Commercial Teams in accordance with the organisational policy and procedures.
• Work with the Marketing and Audience Development Team to ensure that all commercial activities are accurately represented and advertised.
• Ensure Risk Assessments, Standard Operating Procedures and Safety Management Systems are in place across all Commercial areas with a focus on safety first and food and hygiene safe working practice.
• Ensure stock management and POS systems are in place and managed accordingly and work with the Finance Manager to ensure robust systems and processes are in place in accordance with the Gallery’s policies and procedures.
• Work with the Finance Manager to establish and maintain budget setting and management across commercial activity.

General

• Undertake any other duties as may be reasonably required by the Head of Catering and Events.
• Carry out responsibilities with due regard to all MK Gallery policies and procedures including Security, Health and Safety, Child Protection and Equality & Diversity.

Person Specification:

Experience

• Experience of event management at a senior level with demonstrated experience of delivery, administration and evaluation of large-scale complex events.
• Experience of developing and a corporate events programme to engage local business.
• Experience of project co-ordination involving multiple stakeholders, visitors, staff, and suppliers.
• Experience of managing sales targets and being responsible for driving income.
• Experience of managing venue hire on behalf of external clients.

Skills and abilities

• Excellent organisational skills with ability to work to tight deadlines and multi-task when under pressure.
• Excellent business and finance acumen – confident with budget project with budget management, budget projections and financial processes.
• An entrepreneurial outlook – an enthusiasm for generating income through innovation.
• Strong communication skills with a wide range of people – in person, in writing, and on the phone.
• Well developed negotiation and relationship management skills.

Knowledge

• Knowledge of Health and Safety, Food Hygiene, licencing and other licencing and legal/statutory requirements.
• Good technical knowledge including AV, PA systems and lighting.

Personal

• Flexible team member with the ability to cooperate and support other colleagues.
• Excellent interpersonal skills.

General

The role will involve some evening and weekend working, as well as occasional early morning and late evenings, depending on the event requirements for which time of in lieu will be given.

REF-220517

• Role: Head of Bids and Tendering
• Head Office: Thame
• Working location: Flexible mix of home working and travel to Head Office and support locations.
• Salary: £60,000
• Hours: 37.5 hours per week

At Affinity Trust, believe everyone deserves to live their life their way. We are a values-led charity dedicated to supporting people with learning disabilities and autism, and we’re passionate about creating possibilities that empower our community.

Our Bids and Tendering team are the golden thread between our current support and the future opportunities we pursue, driving growth and making a lasting impact. Join us to be part of a dedicated team shaping the future of our services.

It’s all about the people

The support we provide is not a one-size-fits-all approach. We’re here to enable people to live the life they choose, in their own way, every day.

As our Head of Bids and Tendering, you'll play a pivotal role in driving our organisation's growth. You'll get to know each of our regional division's unique needs and translate this into successful bids and proposals.

Your expertise in Local Authority or Government contract procurement, particularly in Health and Social Care or similar regulated sectors, will be crucial. 
 

As a key member of the Senior Leadership Team, you’ll collaborate with cross-departmental teams, to understand how we can all come together to tender for, deliver on, and exceed, the contractual requirements for each tender, building this into a cohesive strategy for ongoing growth and development.

Your people-led leadership approach will inspire and empower your team to continue to excel in delivering high-quality content for bids and tender processes.

Your experience

We would love to hear from you if you have experience in:

• Working at a senior level in government procurement, or health and social care bids roles where you have navigated complex tender processes
• Leading teams to deliver growth through securing local authority contract awards.
• Building strategic relationships across departments to enable cohesive, multi-disciplinary collaboration and achieve shared goals

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue Light Card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
• Buy and sell annual leave – transfer windows open twice a year.
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year.

In 2018, we collaborated with South Yorkshire Police in an initiative called Plan B. This helped to launch the LifeNavigate department. Using a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers. 

Role Summary

We currently have an exciting opportunity for a skilled, experienced, and motivated Head of Communications and Engagement to lead on our organisation wide communications and engagement activity ensuring effective alignment with our Strategic plan objectives and our charity manifesto. A priority objective for us is the elevation of survivor voice and the successful candidate will be able to contribute to that objective with creativity, empathy, and sensitivity. If you are an experienced communications professional with a passion for social change who seeks to make a positive impact with the content they create, then we would love to hear from you. 

Responsibilities

Your main responsibilities will include:

• To lead on Communications and Engagement activity for the whole organisation working closely with the CEO and wider Senior Management Team.

• To develop and implement engaging multi discipline campaigns including PR activity that contribute to the delivery of Causeway’s Strategic objectives.

• Lead on developing and communicating Causeways’ core messaging and brand, both internally and externally, ensuring agreed guidelines are adhered to and consistent terminology and language is always used.

• Create a pipeline for gathering stories and case study content in a way that does not place a significant burden on frontline staff and will demonstrate a clear understanding of informed consent and safeguarding in relation to vulnerable individuals and risk assessment processes.

• Build and maintain relationships with key journalists, broadcasters, content creators, celebrities and influencers as required to help further our objectives.

• Oversee the management of content and utilisation of all our digital engagement and communications channels including social media platforms and our website.

• Work to position Causeway at the forefront of the sectors we operate in communicating our innovative approaches, gaining traction and recognition across a wide audience.

• Ensure that all media, press and other external queries are handled in a timely sensitive, mutually beneficial, and accurate way.

• Effectively evaluate and measure the impact of all Communications and PR activity.

• Keep up to date on best practice and news within our sector, particularly in relation to changes to communications innovation, legislation, and codes of practice.

• Ensure Causeway abides by all relevant legislation in relation to its communications.

• Ensure all spend in relation to Communications and Engagement team and projects is within the parameters of the agreed department budget.

• Proactively respond to breaking and industry worthy news to highlight our services and position us at the front of industry knowledge sharing.

• Support identified Causeway media spokespeople in preparing for press and media interviews through thorough and accurate briefings and act as a media spokesperson when required.

• Track relevant daily news stories to our impact areas, responding to trends, key industry announcements and maximizing opportunities.

• Line manage and coach a small but effective team of communications, marketing, and content production staff

• Ensure the CEO and board of trustees are provided with quarterly reports on department progress.

• Play an active role in the senior management team and maintain an effective working relationship with your peers and colleagues, to ensure the work of the Communications and Engagement department aligns with organisational and departmental goals, strategy, and actions.

• Support senior management with internal communications as and when needed.

Any other duties that are commensurate with the role

Job Description

Catch22 are excited to be recruiting for a Senior Service Manager for our West Mercia Child Exploitation Service.

This role has responsibility for the strategic development and operational management of Catch22’s Integrated Child Exploitation Service funded by the West Mercia Police and Crime Commissioner.

Integrated Child Exploitation Service A specialist prevention and support service for children, young people under 18 and their families who are at risk of, currently experiencing or has been impacted by Child Criminal or Child Sexual Exploitation across the West Mercia region. The service will consist of four teams located in Worcestershire, Telford and Wrekin, Herefordshire & Shropshire. 

The role will also support the development of the Young People and Families (YPF) Hub and the implementation of learning and development, performance and impact, business development and wider work streams as required. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area. 

The role can be home based, but time spent in each of the services alongside travel across the UK will be required to support delivery and growth of services across the Hub.  The ideal candidate will have experience of delivering and managing similar services, the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs 

Some of your day-to-day tasks will be:

• To lead and ensure the delivery of high-quality services that meet all targets, standards and KPIs and to take prompt action to address any areas of underperformance.
• To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.
• To manage subcontractors and strategic partners, conducting regular performance and quality reviews to ensure agreed outputs and outcomes are delivered and the partnerships represent good value for money.
• To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.

This post will involve travel across the country and occasional evening and weekend working.

Qualifications 

• Relevant qualification or equivalent experience in a relevant discipline such as youth, community, health & social care, management.
• Management qualification, NVQ3/5 Health & Social Care (Desirable)

Additional information

Additional information

Contract: Permanent

Hours: Full-time, 37 hours per week

Salary: £46,801 - £49,000 (FTE)

Location: Home or Office based with national travel to regional offices (Worcestershire, Telford and Wrekin, Herefordshire & Shropshire) 

Are you an enthusiastic Allied Health Professional looking for a leadership role where you can drive meaningful change? Do you want to enhance access to impactful, evidence-based, and integrated therapy practice?

At Ambitious about Autism, we believe in embedding therapy within classroom settings to remove barriers to learning, enhance pupil performance, and optimise therapeutic outcomes. If you share this vision, we have the perfect opportunity for you!

The Role

In this leadership position, you will focus on improving the quality of life for autistic children and young people by integrating therapy and education through impactful MDT working . Administrative tasks are kept to a minimum, allowing you to direct your time to working with  focus on integrating therapy and education with the Heads and Senior Leaders in our educational settings, the class-based practitioners, the Therapy Team and the Positive Behaviour Support (PBS) leads. 

Together, we will design and implement effective systems and processes that integrate evidence-based therapy and educational practices, ensuring the best outcomes for our pupils and learners.

This position is 21 hours per week (0.6 FTE), with the option to extend to a full-time role by taking on an additional two days of clinical caseload if you are an Occupational Therapist (OT) or Speech and Language Therapist (SLT). The role can also be based ay any of our sites but will include some travel. 

I've included for you the full recruitment pack on the link below.

In return, we offer a wide range of benefits including a commitment to CPD (Continued Professional Development), excellent career opportunities, professional membership fees paid, welcome bonus of - *£4,000, (T&Cs apply), generous holiday allowance and much more!

If you have any questions about the role, please contact Stephen Vickers.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

• £90,000 + bonus + excellent benefits
• London 1 day PW
• 12 months FTC possibility for perm
• Start Mid May

Morgan Law are seeking a Head of Finance on a 12 month FTC basis for a regulator in London. The role will lead the small but highly experienced team, and be the most qualified finance person in the organisation. In addition to finance, the role will have responsibility for wider corporate services including IT (outsourced) and Procurement. Fantastic values centric culture with ambitious Board.

Excellent benefits include bonus, 33 days holiday, life insurance, 12% non contributory pension scheme.

Extremely flexible working pattern and c1 day per week in the office required.

Accountabilities

• Management of the core corporate services such as finance, payroll, the outsourced IT contract and procurement
• Management of the annual report and accounts process and the annual external audit
• Preparation of the annual budget and quarterly forecasts including budget variation submissions
• Preparation of the monthly accounts and finance papers for the Board
• Is a member of the Senior Leadership Team (SLT)
• Management of the Finance Manager, Project Manager, Finance and IT Associate and other support staff
• Management and development of the existing financial systems, processes and the internal control framework to ensure data and transactions are processed efficiently, accurately and securely

Experience

• An accounting qualification: ACA, ACCA, CIMA, CIPFA or similar PQE with comprehensive experience in management and budgetary reporting
• Public sector finance experience is essential, public NDPB/ALB specific experience would be preferable
• Extensive experience of working with boards and sub committees (e.g. Audit and Risk Assurance Committees
• Experience of writing papers for the SLT, the board and sub committees
• Experience of managing outsourced contracts
• Advanced Excel and accounting system skills

Phyllis Tuckwell provides palliative and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.

Head of Philanthropy and Partnerships

37 hours per week (part time considered)

£44,772 - £49,140 per annum WTE

Location – Flexible working model with the role holder required to attend regular meetings at our Farnham site

Phyllis Tuckwell is looking for an experienced Head of Philanthropy and Partnerships to lead the newly formed Philanthropy Team. This role will lead on the recruitment and management of major donors as well as leading a team that also has responsibility for trusts, foundations and corporate fundraising. 

We are currently nearing the end of our Your New Hospice capital appeal and are looking for someone to take our high value giving into this exciting new phase. This role will be responsible for building a strategy and direction for the team, building a portfolio of major donors, and creating and optimising business processes. This role will also be a part of the Income Generation Leadership team and so will be expected to contribute to a collaborative and supportive team environment that values cross team working and fluid supporter journeys. 

The successful candidate will:

• Have significant experience of securing and cultivating five figure donations from high net worth donors. 
• Have experience in working in one of either trusts, foundations or corporate fundraising. 
• Have the ability to build meaningful relationships with a range of internal and external stakeholders.
• Have experience in developing and managing business processes that underpin high value fundraising, including due diligence processes and building of cases for support.
• Have a working knowledge of the requirements of high value funders and able to provide high level supporter care.
• Have experience of line management and leadership. 
• Be passionate about our project and our cause and be able to bring to life our case for support through persuasive communications.
• Work collaboratively within a multi-functional income generation team embracing a culture of continuous learning and mutual support for colleagues. 

In return we offer:

• 6 weeks paid holiday plus public holidays
• Group Personal Pension Plan (matched contributions up to 7.5%, salary exchange scheme optional)
• Excellent education and training 
• Blue Light Card Discount 
• Employee Assistance Programme
• Health Cash Plan Scheme
• Staff Benefit Voucher Scheme
• A motivated team whose passion is it to make a difference

For further information or an informal chat please call Jenny Peat, Director of Income Generation.

If you are unable to apply online, please contact HR . 

Closing date for receipt of completed applications: 13th April 2025

This post is subject to a standard Disclosure and Barring Service check.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

NO MEDIA OR AGENCIES

This is a full time permanent role which will be primarily office based.

The starting salary is £39,000 - £42,000 depending on experience.

The Role:

As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications.

You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. 

This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. 

Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle. 

What we need from you:

As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies.

You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. 

A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. 

We are looking for:

• Experience of troubleshooting and demonstrable problem-solving techniques. 
• A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment. 
• Ability to be office based and travel between SNG sites as needed
• Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services.
• The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations. 

What we can offer you:

As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
•    £450 yearly flexible benefit pot to use against benefits of your choice
•    Flexible working
•    25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
•    A chance to buy or sell holiday as part of our flexible benefits package
•    A generous pension scheme matching up to 12%
•    Life cover as soon as you join us
•    You will be a part of our Recognition scheme 
•    A range of wellbeing discounts including Gym Memberships
 
About us:

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

Dorset County Hospital NHS Foundation Trust

Head of Management Accounts - Band 8b salary package starting at £62,215 - £72,293

Standard NHS pension and other associated benefits

About Us

Dorset County Hospital NHS Foundation Trust is the largest and most diverse employer in West Dorset. With a turnover of £290 million and a workforce of over 3,000 staff we provide an acute hospital service to a population of over 250,000.

DCH is a vibrant organisation with a reputation for delivering high quality services and our Mission is to provide outstanding care for people in ways which matter to them.

To achieve this, we ensure our values of Integrity, Respect, Teamwork and Excellence are at the core of everything we do. We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike.

The Role

We are currently looking to recruit an exceptional, professional and highly motivated Head of Management Accounts.

Reporting to the Head of Financial Management, the post holder will proactively lead the monthly production, presentation and reporting of the Trusts financial position to a strict timetable and be responsible for identifying and reporting drivers of the financial position including accurate monthly forecasting.

In your role as Head of Management Accounts you will be responsible for the promotion and installation of proactive management accounting techniques and deliverables of the Management Accounts department.

You will proactively lead the monthly production, presentation and reporting of the Trusts financial position to strict timetable, identifying and reporting drivers of the position including accurate monthly forecasting, including identification of risks, opportunities and mitigations highlighted.

You will also play a key lead role in the development of the Trust's business planning and operational plan for current and future financial strategy. This will involve working closely with other members of the senior finance team to produce a detailed Trust plan with effective supporting information to stand up to external scrutiny and challenge.

This role is a core member of the Senior Management Team and plays an integral part in providing senior leadership within the Trust. The post holder will also deputise for the Head of Financial Management as necessary.

About you

To succeed in the role at DCH, you will:

* Be a qualified Accountant with substantial financial management experience in a medium to large and complex organisation.

* Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service.

* Have excellent understanding of management accounting, budget setting, financial reporting, planning and forecasting as well as being adept at managing both your own and your team's priorities.

* Be a strong leader able to communicate well with your peers and team members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders and the wider health economy.

For more information on this role please contact our retained consultant Nicola Shaw at Morgan Law on 07554 443 877 or to apply please send a CV to

Closing date: 6^th April

Interview date: 25^th April in Dorchester

JOB TITLE: Head of Estates

LOCATION: Petty Pool Vocational College, Pool Lane, Sandiway, Cheshire, CW8 2DR 

REPORTS TO: CEO 

SALARY: £44,129.28 - £58,757.77 per annum – depending on qualifications and experience

HOURS: 35 hours per week – Monday – Friday

Petty Pool Trust is a specialist charity dedicated to supporting young people with learning disabilities and difficulties. We provide high-quality education, training, and outdoor learning experiences that empower individuals to develop skills, confidence, and independence.  

Summary 

The successful candidate will be responsible for overseeing our Project Learn Hive, ensuring timely delivery, managing the project budget, coordinating resources, and ensuring adherence to safety standards. This role requires a hands-on leader with strong communication skills, project management experience, and a deep understanding of the construction process. 

The main purpose of the role is to ensure the compliance of Health and Safety, adhering and reviewing our policies, line managing our maintenance team and ensuring we are compliant with current legislation. 

Overseeing and agreeing on main contracts, managing building contractors, proactively supporting our woodland strategy, and managing the facilities and maintenance team to ensure that the grounds are always presented well for our staff and learners and safe. 

Responsibilities: 

Project Planning 

• Develop comprehensive project plans including timelines, budgets, resource allocation, and construction methods. Ensure the building project aligns with the overall vision and objectives of the charity 

• Budget & Cost Control: Prepare and manage the project budget, track costs, and identify opportunities for cost savings while maintaining the highest standards of quality and safety 

• Oversee and manage the charity's large-scale capital project, ensuring its successful planning, execution, and completion within budget and timeline 

• Quality Control: Monitor the quality of work performed on-site, ensuring compliance with building codes, safety regulations, and project specifications 

• Scheduling & Time Management: Oversee the project schedule to ensure deadlines are met, and work with various teams to resolve delays 

• Stakeholder Communication: Act as the primary point of contact for stakeholders, providing regular updates on project progress, challenges, and solutions. Maintain strong working relationships with clients, subcontractors, and other stakeholders 

• Risk Management: Identify and mitigate risks associated with the project, including safety, legal, or logistical concerns 

• Regulatory Compliance: Ensure that all necessary permits and approvals are obtained, and the project complies with all local building regulations and standards 

• Safety & Environmental Standards: Oversee on-site safety protocols, ensuring adherence to OSHA standards and environmental best practices 

Health and Safety 

• Overseeing the compliance of and including associated record keeping, for the Health and Safety of the site, including all statutory requirements for COSHH, Fire, waste transfer, legionella compliance, equipment training records etc 

• Ensuring that facilities meet government regulations including, environmental, Health and Safety standards. 

• Overseeing our Woodland Strategy and ensuring we are fulfilling our responsibilities for our SSSI we have in our care 

• Advising on increasing energy efficiency and cost-effectiveness 

• Drafting reports and making written recommendations to SMT and/or the board on a range of topics related to the post 

• Support the development of the organisational health and safety management systems 

• Undertake regular and periodic safety monitoring on site and ensure actions are closed out as required

• Work with the CEO in liaising with the HSE on any RIDDOR notifiable occurrences and conducting any relevant near miss, incident & accident investigations to incorporate any lessons learnt into the organisations working practices 

General 

• Ensuring all Policies are in place and reviewed on a regular timely basis. Identifying gaps and writing new policies and procedures where appropriate 

• Liaise with statutory/non statutory bodies, for inspection purposes, ensuring all follow up actions are completed 

• Developing the business continuity plans, introducing them and embedding them into the organisation. Once embedded ensuring ongoing maintenance. 

• Advising on increasing energy efficiency and cost-effectiveness 

• Drafting reports and making written recommendations to SMT and/or the board on a range of topics related to the post 

• To keep equipment inventories up to date and manage statutory inspections, maintenance and equipment servicing databases 

• Keyholding for call outs, alarms and OOH’s works. 

• 24hr on call via ADT and local authority 

• Repairs where required, including, Electrical, Plumbing, Locksmithing, painting, joinery and college moves. 

• Remote CCTV monitoring 

Director of Services

About the Director of Services role

Galop’s services have grown extensively, launching four new services and significantly increasing our numbers of service users, our frontline teams, and our geographical coverage over the last few years. Our Director of Services will oversee our ground-breaking services, ensuring that they are high-quality, sustainable and meet the needs of our community. 

This role sits on our Senior Leadership Team alongside the CEO, Head of Fundraising and Comms, Director of People, Director of Policy and Evidence and the Financial Controller. You’ll be right in the heart of the organisation, working closely with the CEO to set the direction and growth of our work and maximise our impact on behalf of our clients and community.

You’ll be guiding the delivery of our support services, working closely with the Heads of our frontline delivery teams and our passionate frontline staff to make sure our clients get the best experience we can possibly give them. You’ll work to support our services to deliver helplines, counselling, and advocacy services to thousands of LGBT+ victims and survivors of abuse and violence each year, across domestic abuse, sexual violence, hate crime, conversion practices, so-called honour-based abuse, forced marriage, and other forms of abuse. You will ensure that Galop maintains high quality, consistent services across all areas of frontline work, as well as contributing to a strong, coherent external voice representing the needs and experience of LGBT+ victims and survivors of abuse. 

This is a pivotal moment in Galop’s journey. We have grown quickly over the last seven years, launching four new services in just the last 2 years, and help us to protect and support even more of our community. You’ll work with the CEO to identify gaps in services and needs of LGBT+ victims and survivors of abuse and ensure that Galop’s services continue to have the resources to meet these needs. 

For more information on this role please download the attached job description. 

Location: Galop’s offices are located in London. The role allows for a mix of office work and remote/home working. 
Hours: Full time (35 hours per week – flexible) 
Contract: Permanent 
Line manages: Heads of Services, Survivor Engagement Manager
Reports to: CEO
Salary: £68,000 – £72,000

Closing Date

Applications should be submitted by 25:59 on 13th April 2025.
First round interviews will be held on 25th April 2025. 

REF-220456

It’s an exciting time to join The Institute of Pre-Hospital Care, the dedicated team work collaboratively with a range of stakeholders to deliver clinical and degree course programmes over a variety of subjects and faculties. Clinical Courses are mainly delivered to our own team of doctors and paramedics, while the degree programs consist of an undergraduate intercalated BSc for medical students and an MSc open to a multi-professional cohort. 

We are seeking to appoint a Head of Institute to lead the development and delivery of a detailed IOPHC strategy that responds to the new LAA strategy. Working closely with the Medical Director and other senior clinicians, this role will ensure that the IOPHC remains well aligned with the clinical work of the service.  

The successful candidate will lead the creation of a clinical innovation function, ensuring that the IOPHC acts as a key enabler for new clinical developments, and continues to expand opportunities for LAA to influence pre-hospital care nationally and internationally.  

The Head of Institute will provide leadership and management of the IOPHC team, working closely with the Senior IOPHC Manager to ensure the delivery of high-quality education and training. They will also support the paramedic leadership team with the further evolution of paramedic training at LAA.   

Job Title: Head of Marketing and Communications

Job Type: Permanent

Hours: 28 hours per week - pattern to be agreed (FTE 35 hours per week)

Salary: £40,040 pro rata per annum (based on £50,050 FTE)

Reports to: Director of Membership, Marketing and Digital

Direct reports: Marketing and Communications Manager

Location: Hybrid – FSRH Office (London Bridge)

Can you help us?

We're looking for a passionate Head of Marketing and Communications to join our Member Engagement Team. In this role you will be responsible for the development and implementation of strategic marketing and communications plans that align with FSRH's objectives as the voice for sexual and reproductive healthcare professionals. The ideal candidate will be a strategic thinker with practical experience, excellent communication skills, and experience in membership marketing. You'll have proven success in developing multichannel marketing and communications plans, writing engaging copy, and using data to optimise marketing activities to achieve key metrics and targets.

If you're passionate about making a difference in sexual and reproductive healthcare and want to join our collaborative team, we'd love to hear from you.

The role:

Marketing strategy and planning

• Developing and leading marketing strategies that help the FSRH meet its strategic objectives.
• Input into the annual operational planning process to ensure that marketing activity is planned and budgeted.
• Cascading the marketing strategy into the production of cross-organisational marketing plans and budget which align to FSRH’s strategic objectives, plan, and budget.
• Being the visible face of FSRH’s marketing activity through regular attendance at meetings with key stakeholders, including relevant committees/Board of Council/Trustee meetings.
• Shape the positioning and presentation of FSRH across all its activities, in ways that are consistent and coherent, to increase the understanding and engagement with our work and brand by all stakeholders.

Marketing intelligence

• Working closely with FSRH teams (including our committees of volunteers) to understand the market and customer need for FSRH products and services.
• Analyse data to optimise to  the achievement of key metrics and inform future targets for marketing activities.

Marketing management

• Lead the marketing team to provide an excellent service to the main external facing departments, including Education and Training and External Affairs.
• Develop and oversee the marketing management process, which involves regularly meeting key staff to discuss future plans, to review activity against KPIs, and ensure activities stay within budget and timelines.
• Being responsive to changes in the market or opportunities that arise to maximise the potential.
• Keep track of best practice regarding Artificial Intelligence guidelines and implementation.
• On-going delivery and management of activity and reporting against the plans and KPIs.
• Delegate tasks to the Marketing and Communications Manager.

Marketing and communications activities

• Planning and delivering specific campaigns for our education, training and assessment products and events, engaging with wide range of audiences including, but not limited to, doctors, nurses, midwives and physician associates.
• Lead the implementation of a range of marketing and communications activities across different channels including web content, emails, print assets, and social media (organic and paid).
• Monitor and manage the production of branded items.

Insight and reporting

• Using data to understand our audience (e.g. Google analytics, iMIS CRM, RiSE CMS, FSRH Training Hub) to develop marketing activity and to measure against agreed metrics.
• Working with the Digital Manager and Data Manager to plan and implement updates and enhancements to the iMIS CRM processes and CMS webpages.
• Working with the Education and Training team to use the reporting from the Training Hub to help make decisions about future marketing for candidates/members.
• Ensure our activities are General Data Protection Regulation (GDPR) and other relevant data protection regulation complaint.

Staff management

• Line manage the Marketing and Communications Manager.
• Recruit and manage any temporary/contract staff.

Representing the FSRH

• Attending FSRH events to help staff stands, talking to members and prospective members.
• Speaking at events about the FSRH to audiences of members and prospective members.
• Support the Membership Engagement Team during busy periods as required.
• To feed into and support the improvement of processes and systems to support the continuous modernisation of day-to-day operations.
• To assist the CEO on specific campaigns providing and analysing data to grasp issues, draw conclusions and solve problems.

You will have:

•  A relevant Degree or equivalent by experience
• Marketing/Communications qualification (e.g. CIM, CAM) (Desirable)
• Experience as a strategic thinker combined with an ability to demonstrate a practical hands-on approach
• An excellent approach to written and verbal communication skills
• Outstanding attention to detail and proof-reading abilities
• Ability to work under pressure, with flexibility to respond to changing priorities
• Excellent time-management, organisation and prioritisation skills
• An interest in Sexual and Reproductive Healthcare

You will have experience:

• Writing engaging copy for a variety of audiences on different communications channels (online and offline).
• Proofing and editing content to ensure the text is easy to read for the lay reader.
• Developing and delivering successful and demonstratable multichannel marketing and communications plans and activities.
• Using online communication tools (for e.g. Content Management Systems (CMS), CRM and email marketing platforms)
• Using data to understand audiences, measure the success of campaigns and to use the findings to optimise activities to achieve key metrics and targets.
• Managing budgets
• Working within a membership/professional body marketing role or medical education/qualifications marketing

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Enhanced maternity, paternity & adoption pay

To Apply

Deadline for applications is Monday 7 April 2025 at 12pm

Interviews are likely to take place on 23, 24 and 25 April 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.