Head Of Service Jobs

Role: Head of Community Services
Salary: £45,864 per year
Hours: Full-Time, 37.5 hours per week
Contract Type: Permanent
Location: Hybrid; based at delivery sites across contracted London boroughs as required

Are you a results-driven leader dedicated to advancing community mental health and wellbeing across London?

We are seeking a Head of Community Services to lead and develop our non-clinical community programmes, ensuring effective operational, financial, and people management across our boroughs.

The ideal candidate will be a strategic, compassionate person with experience in community-focused service management, budget handling, and team leadership. You’ll have a strong ability to engage with diverse stakeholders, shape policy, and implement impactful changes. Your commitment to diversity, equality, and service user involvement will also be evident in all aspects of your work.

You will:

- Oversee and develop a range of community programmes, including Westminster Community Programmes, Community Befriending Service, In-reach Peer Support Service, Complex Emotional Needs Peer Support Service, Community Living Well Peer Support Service, Skills Development Service, Tooting Hub Service, Creative Arts (Portugal Prints), and the SMI Outreach Project, ensuring each service meets quality and compliance standards.
- Develop and maintain strong relationships with statutory and voluntary sector organisations, service users, and funders to foster collaboration and expand our reach.
- Stay up-to-date on policy changes and lead service innovation, aligning our offerings with NHS and organisational strategic goals.
- Take ownership of budget setting and financial oversight across programmes, ensuring cost-effectiveness, efficiency, and financial stability.
- Support and guide a dedicated team, including Community Befrienders, Peer Support Coordinators, and Senior Peer Support Workers, fostering a collaborative and inclusive culture.

Why join us?

If you’re looking to make a meaningful, lasting impact on mental health services across London, this is your opportunity. As Head of Community Services, you’ll be joining at an especially pivotal time, as we merge with Kensington & Chelsea Mind to form West Central London Mind. This new role offers the chance to help shape our enhanced vision to support community wellbeing across an expanded area, contributing to a sustainable and impactful future for mental health support in London.

We’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Our benefits:

- Hybrid/flexible-working if role permits
- Generous annual leave plus bank holidays
- Wellness Action Plans
- Learning and Development opportunities
- Free eye test and possible contribution to glasses
- Ride to Work – Interest free loan over 12 months period.
- Birthday leave
- Employee Assistance Programme
- Interest free loan of £750

How to apply:

The deadline for this role is 12pm on Friday 13th December 2024.

Please note, we reserve the right to close the application window early and without notice should a suitable number of applications be received.

REF-218059

About Us 

Wheels for All is a leading national charity dedicated to making cycling accessible and inclusive for everyone, regardless of ability. For over 30 years, we have built the UK’s largest network of inclusive cycling hubs, supporting communities to be active on their terms and thrive. We are expanding our reach, and we want you to be part of this journey! 

The Role 

As our new Head of Finance, you’ll lead our financial strategy, manage a small finance team, and support the Executive Management Team in driving sustainable growth. Working closely with the CEO, COO, and Trustees, you’ll develop financial plans, oversee compliance, and ensure robust financial operations to support our mission. This is a leadership role with the chance to make a lasting impact. 

Key Responsibilities 

• Financial Strategy & Growth: Partner with our leadership to drive long-term financial health and strategic decision-making. 

• Financial Management & Reporting: Prepare budgets, forecasts, and financial reports, and ensure accurate, timely reporting for funders and stakeholders. 

• Compliance & Governance: Maintain compliance with charity regulations and oversee audits, risk management, and policy development. 

• Team Leadership: Lead and develop a small finance team, ensuring systems like Sage meet organisational needs. 

• Fundraising Support: Collaborate with fundraisers to create budgets for funding applications and ensure transparent financial reporting to donors. 

What We’re Looking For 

• Qualified Accountant (ACA, ACCA, CIMA) or equivalent experience with 5+ years in senior finance roles (charity experience a plus) 

• Strong knowledge of charity finance, VAT, grant management, and accounting software (Sage preferred) 

• A strategic thinker with excellent communication skills to present financial information to non-financial stakeholders 

• Passionate about our mission, collaborative, and committed to fostering a supportive, inclusive environment 

Why Join Wheels for All? 

We offer a competitive salary, a 3% employer pension contribution, a birthday day off, a volunteering day, flexible working options, a cycle-to-work scheme, access to yoga classes, and an Employee Assistance Program. You’ll also enjoy 25 days of annual leave, plus public holidays, increasing with service. 

Wheels for All is an equal opportunity employer, actively fostering an inclusive and diverse workplace. 

The Boaz Trust is a Manchester-based charity that started 20 years ago as an outworking of the founder's Christian faith. Last year we provided trauma-informed and person-centred housing and support for more than 200 people facing homelessness after seeking safety in the UK through our floating support and 17 properties that we manage.

This new role is a key part of our strategy to increase our capacity to provide accommodation for more people in the Greater Manchester area working in partnership with GMCA and a range of local and national stakeholders. You will report directly to the CEO and Board and be part of the Senior Leadership Team building on our unique experience of providing both housing-focused and floating support for people who have recently been granted refugee status, as well as those who have been refused asylum and who are facing homelessness.

In the current climate, this work is needed more than ever. We are therefore looking for an experienced and dynamic leader to develop our accommodation services. The ideal candidate will have experience / knowledge of;

• procuring and managing accommodation services (including shared housing)
• social housing standards, regulations and other relevant housing legislation
• project, contract or budgetary management
• managing a team of staff and contractors 
• building relationships with a wide range of stakeholders, to increase impact and sustainability. 

We are looking for someone with ambition and drive to build on our experience and reputation as well as getting involved in the day-to-day delivery of housing management in a small team.

This is a great opportunity for someone who wants to use their experience to make a big difference to the lives of hundreds of people and to shape the future direction and strategy of the organisation.

The successful candidate will need to be supportive of the Christian ethos and values of the charity. However, diversity, equity and inclusion are also important to us at Boaz Trust so we welcome applications from people of all backgrounds.

For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. 

Company Description

Lighthouse Pedagogy Trust is a charity which creates life-changing, education-focused children’s homes, to ensure that children in care have the same opportunities as everyone else. We believe that children growing up in residential care should go on to achieve great things and lead fulfilling lives. We believe that social pedagogy, a focus on education, people, and place, is the best approach to supporting young people.

Our first children's home, opened in February 2022, is an award-winning building that has set a new standard for UK children's homes. You can learn more about the home and even take a virtual tour on our website.

As we continue to grow, we're excited to welcome new team members who are passionate about our mission. We are on the cusp of opening our second home with a third to follow shortly. In September 2025 we will launch a Graduate Diploma with our university partner. Additionally, in 2026, we plan to collaborate with a range of organisations from across the sector to deliver a leadership programme for children’s home managers.

Joining our team at this pivotal stage in our development will provide you with an exciting opportunity to contribute significantly to our expansion.

You can read more about how we're having a positive impact in our Annual Report 2022-2023.

Why Join Us?

Be part of a mission-driven team making a real difference.
Enjoy a supportive, collaborative work environment.
Generous annual leave, starting at 28 days (36 days inclusive of bank holidays) increasing to 30 days with 2 years service and 33 at 5 years.
Great benefits, including company sick pay, employer pension contributions, enhanced maternity and paternity pay, and a cycle-to-work scheme.
Grow with our organisation and contribute to its goals and values.
Benefit from being part of Catch22, a well-established charity, while experiencing the dynamic atmosphere of a startup.

Job Description

The Head of Development and Communications will lead LPT’s fundraising, communications and influencing efforts. You will be joining our team at an exciting stage in our development, and you will have the opportunity to play a pivotal role in our expansion.

In this role, you will face a range of exciting challenges on a daily basis, with key responsibilities such as:

Grant Funding and Social Investment: Drive our mission forward by crafting innovative fundraising strategies, writing compelling funding applications and building dynamic relationships with funders to secure essential support for expanding our homes and services.
Communications: Lead our public relations and branding efforts, engaging with stakeholders and the media to amplify our impact and share our story far and wide, while ensuring all staff are informed and inspired through effective internal communications.
Influence and Impact: Champion systemic change in the children’s home sector by forging influential partnerships with government bodies and research institutions, and using impact data to drive forward our work.
Sector Collaboration: Collaborate with others to share best practices and elevate standards across the sector, making a real difference in the lives of children.

Please see the full details in the Job Description. 

Qualifications

The ideal candidate will have:

Strong stakeholder engagement skills, with a demonstrated ability to influence diverse and senior stakeholders.
Excellent communication skills, with high-impact presentation abilities and the talent to present complex information in an accessible way to varied audiences.
The ability to balance strategic thinking with hands-on execution.
Flexibility and organisation, capable of managing multiple projects.
A skilled problem solver and self-starter, able to lead projects independently.
Enjoyment in working as part of a small and ambitious team.
Energy and passion for improving the lives of children in care, and a commitment to the organisation’s growth, goals, and values.

Please see the full person specification listed in the Job Description. 

Additional information

Salary: £50,000
Hours of work: Full-time, 37 hours per week

Application Process

Please upload your CV and submit a cover letter in the 'Message to Hiring Manager' box that outlines:

Why you are interested in working for Lighthouse Pedagogy Trust.
How you meet the requirements in the person specification.

Interviews

Application closing date: Monday 2nd December, 10am.

First-round interviews (online): 5th and 6th December

Second-round interviews (in person): Thursday 12th December

Safer Recruitment 

At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices. 

Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.

This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary. Please note that this post is exempt from the limitations of the Rehabilitation of Offenders Act, and as such, all previous cautions and convictions will need to be disclosed as part of any application.

For further information about the process, please go to:

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

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Coeliac UK currently has an exciting opportunity for a Head of Digital, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary.

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Head of Digital role:

The Head of Digital is responsible for the development and oversight of Coeliac UK’s digital channels and underpinning systems. This is a combination of a strategic, technical and management role including responsibility for web, email and app in the main plus input into CRM and social media. The overall aim is to deliver a best practice digital experience for internal and external stakeholders that will support Coeliac UK’s strategy.

Key responsibilities of the Head of Digital:

• Working with the Director of Marketing & Digital to develop and lead the digital solutions across the organisation and deliver the existing road map including:
  - Completing the creation of a new website that is currently part way through being built (WordPress) and manage both internal and external stakeholders and suppliers
  - Developing, enhancing and streamlining the user experience, both for external users (eg. donors, members, health care professionals) and internal users (eg. management of workflows, CRM) spanning across the key areas of website, app, email and CRM
  - Devising a strategy for the future development of our Live Well Gluten Free app and see through the implementation with internal and external stakeholders and suppliers

• Maintaining and developing existing website until the new website is launched July 2025
• Providing best practice guidance to the organisation on digital execution, including user experience, SEO and content optimisation plus digital strategy for emails and other comms
• Providing regular and exceptional reporting on the key metrics for the digital channels, including a weekly dashboard
• Directly project managing key digital developments including testing and quality control
• Managing third party service providers ensuring value for money and compliance to SLAs
• Responding to, and troubleshoot, all digital systems issues managing supplier ticketing systems
• Monitoring website security and take responsibility for actions required for any digital security breaches
• Conducting content audits to eliminate redundant and/or duplicate information

Knowledge, Skills and Experience required for the Head of Digital:

• Experience of department or large project management, including people and budget management
• Minimum seven years’ experience in a similar role
• Minimum two years’ experience of CRM/database management
• Expert in content management systems and have extensive experience in developing user journeys, optimising user experience and delivering multi variate testing
• Good knowledge and understanding of W3C Web standards and accessibility
• Excellent general IT skills, with use of MS project, and MS Visio desirable
• Use of collaborative working portals eg monday.com; Microsoft Teams etc
• HTML/CSS and Workbooks knowledge is advantageous but not essential
• A great understanding of SEO and the impact of actions on search visibility

If you would like to be considered as our Head of Digital, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Surrey Community Action exists to support Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with both.  We do this in three main ways:

• Advocacy and Representation - ensuring that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives.
• Services to the Voluntary Sector - providing services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience.
• Services to the Surrey’s Communities - providing services directly to Surrey’s communities that support community action and address unsupported needs.

Much of our work is with other community organisations, including community building management groups, voluntary car scheme organisers, councils, and others, but we also run projects and activities targeted at individuals within communities, such as fuel poverty advice, and support to Surrey’s Gypsy and Travellers.

We have some income generating services, predominantly to other voluntary sector organisations.  We seek to offer excellent service to our clients, whether managing payroll, conducting DBS checks or delivering training and events.

We also manage the “Astolat” charity offices, providing high quality office accommodation and support to eight other VCFS organisations.

About The Role

To realise our ambitions to provide the best possible support to Surrey’s communities and voluntary sector, we are looking for a Head of Communities and Development that can:

• Help us secure funding for Surrey Community Action’s core activities and projects.
• Develop, support, and inspire a team of project officers to deliver our projects and activities.
• Contribute to the running of the organisation as part of the management team.
• Create and develop projects and services that meet unmet needs in Surrey
• Develop themselves and their role to make an even bigger difference to the people and organisations we support.

Securing Funding

You will help us secure funding for Surrey Community Action’s core activities and projects, working with all staff to prepare high quality funding proposals to Local Authorities, trusts, grant giving bodies, corporate partners and major donors.  You will also lead on negotiating renewals of funding and maintaining good working relationships with current commissioners and funders.

You will be comfortable working in collaboration with partners from across the voluntary and statutory sectors, always focusing on making the biggest difference to the people of Surrey.

Leadership and line management

This role looks after some of our community project officers who in turn provide information, advice, guidance, and support to a diverse range of stakeholders, including community buildings, rural housing enablers, Good Neighbours Schemes, Community Champions, Gypsy Roma and Traveller communities, and people in fuel poverty.

You will provide effective line management to our community project officers, focusing on developing them to excel in their roles and broaden their skills, making sure to lead by example and develop yourself alongside them.

Running the Charity

You will form an integral part of the management team, working in tandem with the Chief Executive, management team and Board of Trustees, supporting the charity in strategic leadership, performance management and development our projects and services.

Develop new projects and services

To succeed in this role, you will need to have or build a deep understanding of Surrey’s voluntary sector and communities.  You may design and conduct consultations and market research to deepen your knowledge and share it with peers and other stakeholders in ways tailored to our audiences.

The environment in Surrey is complex and changeable, so we are looking for someone who can flex themselves and this role so that Surrey Community Action can do better every day, who can recognise ways we can improve and provide even better support to our stakeholders, from local authorities, to charities and community groups, to individuals in need.

About You

We are looking for someone with passion, drive, and an ambition to improve the lives of all people and communities in Surrey either directly or by ensuring Surrey’s voluntary sector survives and thrives.

We want Surrey Community Action to reflect the diversity of the individuals, communities, and voluntary sector we serve so encourage applications from anyone who believes they can carry out the job description.

There are some things that will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer:

• Ideally, you will have demonstrable success of fundraising in the charity sector, particularly from grants making trusts, and you would have experience of working and negotiating with Local Authorities.
• You will be a strong line manager with experience of mentoring and developing staff.
• You will have solid IT skills including Office applications and databases.
• You will be able to communicate across a wide range of audiences, from senior local authority leaders, to community group trustees, from grant making trusts, to charity peers, and do so online and face-to-face.
• This is a complex role, so you will have the ability to plan, balance and manage multiple priorities – with support from the CEO and your colleagues.
• You might not have a background in the voluntary sector but will be willing to learn.
• You should have good financial literacy, including setting budgets and core cost recovery
• Above all, we are looking for someone with the potential to help make Surrey Community Action a stronger organisation able to make an even bigger difference to those we support.

The Nuts and Bolts

Our offices are in Burpham, Surrey (GU4 7HL).  This role can be delivered from the office, or as a hybrid role with 2-3 days in the office per week.

You will report directly to the Chief Executive and be responsible for 5-6 project officers.  You will be an equal part of our small management team and contribute to our trustee board meetings.

We are committed to continued professional development and will support you to develop your skills even further.

You may have to travel across Surrey and sometimes beyond, so access to transport would be an advantage where public transport is not an option (we can support you into Access to Work scheme as needed).

This is a full-time role (35 hours per week), but that time can be flexible to accommodate family and caring commitments.

The salary for this post is £40,000 and we also offer:

• Flexible working
• 5% employers pension contribution
• Employee Assistance Programme
• Paid volunteering leave
• Free on-site parking
• 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £37,000 - £45,000
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

- The purpose of this role is to lead the charities Lotteries and Raffles team which has the goal of generating and inspiring support from both new and existing supporters. This person will advance existing products and campaigns towards their full potential as well as develop new campaigns and activity that drive growth, retention and engagement. In doing so, they will act as a key support to the Executive Director of Individual Giving and Lotteries in ensuring that the department achieves its income generation goals.
- Develop a clear vision and strategy to deliver sustainable income growth within the prize led fundraising channel.
- Drive and oversee all day-to-day activity around lotteries and raffles, ensuring campaigns are effectively coordinated and that broader teams are enabled to support delivery.
- Proactively find ways to increase the impact of the Lottery and Raffle income streams by developing and testing new approaches to player recruitment, retention and engagement.
- Supported by the Executive Director of Individual Giving and Lotteries ensure compliance of the KSS lottery activities against the charities Gambling Commission license conditions
- Ensure that the operations of the entire income stream, including those delivered by external parties, adhere to guidance and legislation set out by associated regulatory bodies. This includes but is not limited to the Gambling Commission, Charity Commission, Fundraising Regulator and Chartered Institute of Fundraising best practice guidelines.

Head of Lotteries and Raffles
The role of Head of Lotteries and Raffles is part of the management team within the Individual Giving and Lotteries directorate. This directorate plays a crucial role in fostering strong relationships with our supporters and generating sustainable income for KSS. Our Lotteries have a combined income of £9 million per year, and the Head of Lotteries and Raffles will be responsible for ensuring the consistent growth of these lotteries, and to ensure that we provide engaging and safe fundraising avenue for our supporters.

Application and Interview Process
We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of Lotteries and Raffles. We recommend that you review the Job Specification that is within the role's job description. This section of the job description outlines the essential and desirable requirements for this role, and how KSS will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters on Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application. 

The closing date for this role is 13th December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

Closing date 13-12-2024

REF-218 169

The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community. 

Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.

Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.

Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils. 

The successful candidate will be able to:

·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.

·Lead personal engagement fundraising, developing strategies for securing principal and major donors.

·Meet annual personal income targets, increasing both donor numbers and regular giving income.

·Monitor and report on fundraising income, events, and activities, including producing financial reports.

·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.

·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.

In return we offer:

·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.

·generous fee remission of 50% for the children of our staff.

·all food and refreshments during the working day.

·free on-site parking.

·flexible pension, health benefits and an electric car purchase scheme

·a supportive and friendly environment based on the Quaker ethos of the school.

·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.

Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.

Closing Date:Friday 13th December 2024 at 4:00 p.m. Due to the School’s Christmas closure period, interviews will be held in early January 2025.

Completed school application forms should be submitted with a cover letter of no more than one page

Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”. 

Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.

 

Prospectus is delighted to support our client as they seek to appoint a permanent Head of Grants to their small team. The position can be offered on a full-time or part-time basis (4 days a week), on a hybrid contract, with 4 days a week in the London office (3 days if part-time).

The organisation is a grant-making charity, established in 2020 by our founder with a vision to transform young people’s mental health support in the UK. The charity envisions a world where no young person is defined by their mental illness and where they have access to the right support at the right time.

The organisation invests in services and research that prevent and treat mental illness in young people, with a specific focus on the prevention and early intervention in anxiety and depression for 11–25-year-olds. They are interested in non-clinical approaches and building a stronger evidence base for what is effective. They want evidence to be translated into practice and believe in scaling solutions that are proven.

The trust awards grants of approximately £8 million a year. These grants support youth, mental health, and community charities working on the front line with young people, as well as universities and institutes researching better treatments for mental ill health and advocating for improvements.

As the Head of Grants, you will join a small team in a key strategic leadership position. The main purpose of the role is to develop and deliver the organisation's grants programme. Reporting to the Director and working closely with trustees, you will set the direction for grant activities and lead the team to both create new funding rounds and oversee the impact of the grants portfolio.

The organisation’s approach is to build long-term relationships with grantees – they want to develop both their competence and reputation as an expert funder. The Head of Grants will lead this effort to learn from grantees, listen to the needs of the sector, identify effective practices, and inform future funding activities.

This is a unique opportunity to join an organisation in the early years of its existence, to shape the organisation's grant-making process, and to make an impact in an area you are passionate about. Together with the Director and Head of Sector Engagement, this role will help lead the charity in building its reputation and impact in young people’s mental health.

The successful candidate will have significant grant-making and leadership experience, with a track record of setting the direction for grant-making and programme delivery. You will be an organised project leader with experience creating and improving processes in a small, growing organisation. You will be an empowering manager who sets direction clearly and has extensive experience managing relationships with advisors and board members.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of society. We invest in your journey as a candidate and are committed to supporting you throughout the application process. Should you require any assistance with your application, please do not hesitate to reach out to Matt at Prospectus.

To apply, please submit your CV in the first instance. If your experience is suitable, we will send you the full job description and arrange a call to brief you on the role.

There when it matters

Sue Ryder has an exciting career opportunity within our IT Directorate for an experienced and driven Head of Data and BI. You will have strengths in both hands-on technical application and development as well as Managerial aspects of the role. Leading from the front you will manage vital roles, including BI Development, Data Engineering, and Data Analysis.

The successful candidate will be solution focused with the ability to both communicate and work collaboratively with all levels of stakeholders both technical and non-technical.

About the role:
The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to our executive team and SLT, and ensuring the smooth integration of data from multiple sources. The Head of Data and BI will act as a key ally to operational teams, supporting them in achieving their goals while driving forward the charity’s ability to use data for decision-making and impact measurement.
Full dimensions of this role can be found in the supporting Job description.

About you:
• Key experience and proven ability in Power BI, SSIS, SASS, SSRS
• Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
• Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
• Strong understanding of data governance, GDPR, and data compliance standards.
• Experience in leading data strategy development and implementation.
• Experience of developing data warehouse capabilities in Microsoft Azure
• Experience of working in a matrix management environment
• Extensive experience of producing Mapping Specifications.
• An understanding of a broad range of integration approaches and technologies. SOAP, REST, Service Orientated Architecture
• A knowledge of diagramming techniques e.g. UML.
• Data modelling experience.
• Demonstrable knowledge and experience in problem, error and knowledge management, analysis, resolution and delivery techniques.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams, and ability to be flexible to prioritise workload under pressure.
• Experience working with and manipulating large datasets in a variety of formats, including complex data models
• Demonstrable ability to turn data into actionable insights

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.

Join the team and be there when it matters.

Head of Fundraising and Marketing

About us:

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Role: Head of Fundraising and Marketing

Location: Head Office – Dalston, Cumbria.

Salary: £35,000 per annum

Hours: 37.5 Hours per week

Closing Date: 2300 Sunday 08 December 2024

Type: Permanent

The Role of Head of Fundraising and Marketing:

Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.

Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.

You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.

Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?

Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?

Yes? Then this could be the role for you!

Essential Criteria:

· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills

· Experience of event and project management in fundraising/marketing in the voluntary/charity sector

· Educated, as a minimum, to A Level standard or equivalent in relevant subjects

· Experience of managing budgets and regular reporting

· Current knowledge of Health & Safety regulations

· Excellent IT skills covering Microsoft packages, website and CRM software

· Self-motivated with the ability to delegate and negotiate

· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines

· Flexible and resilient to support events outside of usual office hours.

· Full clean UK driving licence and own transport

Desirable Criteria:

· Leadership qualification (ILM, CMI, CIPD or similar)

· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation

· Project management qualification – Prince II, Agile, PMP / other

· Knowledge of healthcare and / or end of life care and the Hospice movement

· Knowledge of the geographical area covered by the service

· Experience of culture change / change management

· Experience of HR / People processes

· Experience of public speaking

Our offer to you:

· Salary £35,000 per annum

· Contributory pension scheme

· 25 days annual leave plus Bank Holidays

· Annual leave purchase scheme

· Free onsite parking at Head Office

· EAP - Employee assistance programme

· Development opportunities

· Local gym discounts

· Volunteer ‘Give a Day’

· Mileage allowance

· Cycle to work scheme

· Flexible working

· Staff complementary therapy days

· Onsite (head office) employee counselling

· Wellbeing focus including dedicated wellbeing room

· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.

You will be a creative teacher, or former teacher, who is excited to turn the biggest issues in the news into engaging lessons for 10- to 16-year olds, with a particular focus on our bespoke projects and events. You’ll research global topics and consider the best angles and innovative activities.This material will build children’s knowledge about the news and the essential skills they need to make sense of it, through discussion-based activities.

You’ll be responsible for overseeing production of our world-class lessons, live events and Festival resources, with help from a supportive, collaborative team and a wealth of journalistic expertise from across The Economist Group. You’ll be a driven, collaborative manager, able to coordinate a variety of stakeholders including freelance collaborators and internal volunteers, and manage our core content team of Designer and Educational Content Lead.

You will manage projects that help develop the content we offer to schools globally. From implementing AI to unlocking the power of translation, you’ll ensure projects are managed effectively, meet deadlines and keep to budget. You’ll work with the leadership team to monitor and evaluate the success of these projects and scope new areas for growth.

Reports to: Programme Director
Hours: Full time with flexible hours. Core hours are 10am to 4pm. 
Contract type: fixed term maternity cover May 2025 – May 2026
Location: Hybrid. Central London two days per week (Wednesdays and Thursdays) and remote working.
Salary: £45,000 per annum 
Closing date: Friday 13th December, 5pm (GMT)

We will contact all applicants after the closing date.

The Head of Fundraising is an exciting new role developed for the Society to increase fundraising and develop additional income streams to enhance the sustainability of the Society. They will help deliver the Transformation Plan, an exciting new project for Scotland’s oldest learned antiquarian Society to help deliver the Society’s vision: “Scotland’s past is for everyone to research, share, enjoy and protect, home and abroad”.

The Transformation Plan includes the acquisition and redevelopment of a B-listed building in central Edinburgh to co-create the most inclusive, low-carbon and heritage-rich space to work, visit and participate. This will become a heritage hub for Scotland’s past, helping to bring heritage alive for a wide range of public audiences. This role will provide the necessary vision, leadership, and fundraising skills which will enable the Society to achieve its fundraising targets and enhance its development program.

They will be an effective fundraiser and key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision.

Initially on a 2.5-year fixed term contract, with the possibility of extension subject to funding, the post will work as part of the senior management team and liaise directly with staff, Councillors (trustees), members (known as Fellows) and other organisations and individuals to ensure the successful delivery of their responsibilities.

The post will have the following immediate priorities:

· Helping develop and submit a major stage one Development Phase National Lottery Heritage Fund (NLHF) grant application in collaboration with the Director and others, creating an engaging and successful proposal and case for support (part of an overall c£6m Transformation Plan project)

· Development and delivery of a major fundraising campaign based on personal giving, grant applications and other fundraising activities

· Working with staff and Councillors to develop the required transformation of the Society to deliver maximum public benefit in line with the Society’s vision and mission

· Line managing staff as required

Main Responsibilities

Strategy and planning

· Development and delivery of a fundraising campaign (including grant funding, individual and organisational donations, and other fundraising activities) for a c£6m project, setting targets in collaboration with the Director and meeting them, creating engaging and successful proposals and cases for support

· Lead the annual fundraising planning process to produce effective strategies to achieve income targets across a range of revenue streams

· In cooperation with the Director, lead the development of a long-term fundraising strategy to achieve agreed long term Society goals and vision

· Identify new potential income streams and produce strategies to access these funds

Fundraising

· Build and manage an effective fundraising team (across the Society staff and volunteers as required) that delivers fundraising income meeting set targets

· Oversee the management of a grant and trust income programme, supporting staff as necessary and ensuring production of effective, high-quality proposals and reports

· Oversee the management of an individual giving programme, supporting staff as necessary and ensuring production of effective, high-quality donor development and reports

· Lead on development of new funding streams

· Develop and maintain effective supporter journeys for the development of relationships and retention

Senior Management

The Head of Fundraising is a member of the Society’s Senior Management Team (SMT) and as such the post-holder will be expected to play a proactive role in the management of the Society including:

· Organisational strategic planning and development

· Income and expenditure budget planning and management

· Advising members of SMT on the availability of funds and the viability of obtaining funds to support initiatives

· Contribute to leadership decisions on all aspects of policy, development and organisation

· Playing a significant role in the preparation, implementation and monitoring of Society strategy and action plans

· To participate as an active member of the SMT, attending meetings and producing reports as required

· Attending Finance, Audit and Risk Committee meetings to report and give advice on fundraising matters

· Attending and participating in Council (trustee meetings) and producing reports as required

· Contribute to establishing and delivering on the core values of the Society

· Attend and participate in relevant events

A full job description is available.

Person Specification

The Head of Fundraising will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. They will be a key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision. As such they will need the following:

Requirements - essential

· At least three years’ experience in a similar role

· Demonstrable record of major capital fundraising leadership and delivery, ideally within a charitable organisation but others will be considered

· A track record of successful fundraising, including sizeable NLHF applications

· Experience of utilising the strength of an organisational brand for charity/business development

· Proven track record of meeting challenging income targets

· Proven ability to build, manage and develop key stakeholder, client and donor relationships including developing and managing individual donors and development of legacy giving

· Experience of developing and implementing strategic and business plans

· Strong leadership skills

· Track record of bringing innovative creative thinking and fresh ideas to an organisation and/or its services

· Knowledge of the fundraising environment including regulations around due diligence and compliance

· Knowledge of a range techniques and disciplines which will support the cost-effective generation of income for the Society

· Excellent interpersonal and networking skills

· Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently to a diverse range of audiences

· Ability to secure Senior Management and Board approval for strategy

· Demonstrable ability to evaluate the type of initiatives and programs within the scope of the post and initiate, develop and deliver new initiatives that build on their successes

Aptitude

· Inclusive management style with experience of line management

· Ability to work flexibly, including occasional weekend and out-of-hours work

· Strong commitment to the values and ethos of the organisation

· The ability to drive and embed lasting change

· Highly self-motivated and able to work autonomously, take initiative, make decisions and achieve ambitious targets

· Demonstrable commitment to inclusive working, ensuring equality and valuing diversity

Requirements - desirable

· Experience of working in a charitable organisation

· Experience of working in a membership organisation

· Experience and understanding of working with heritage organisations

· Understanding of the main issues facing the heritage sector

· Entrepreneurial outlook

· Experience of matrix management

· Evidence of Continued Professional Development relevant to the role purpose and level

Further Information

This post is an initial 2.5-year (30 month) full-time contract which will be extendible subject to funding. There will be a short probationary period during which time your skills and suitability for the position will be assessed. Development of fundraising for the Transformation Plan will be the immediate priority. A lot of work has already been undertaken by the Society in preparing for an NLHF application as part of this, but the skill and experience of this post will ensure it has the maximum chance of success. This will include liaising with others, including NLHF staff and our consultants, the More Partnership.

The tasks and role will develop in line with the requirements in that application and the implementation of the Transformation Plan and will be reviewed after the submission of the initial NLHF bid. However, the core responsibilities will remain the development and delivery of successful fundraising strategies, increasing income to the Society.

The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply.

A full job description is available.

The Society of Antiquaries of Scotland

The Society has been around for over 240 years, actively supporting the study and enjoyment of Scotland’s past, ensuring everyone to research, share, enjoy and protect its heritage, home and abroad. We are now looking to contract a new role created to help us enhance the organisation and increase its sustainability into the future.

What we do

The Society of Antiquaries of Scotland is a heritage charity (SC010440) with global membership providing expertise, support and resources to enhance and promote the understanding and enjoyment of Scotland’s past. It empowers and facilitates research and innovation, advocating as an independent voice for heritage, and sharing knowledge of the past with everyone. For more information please refer to our website.