Head of service jobs
As our Services’ Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award-winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.
Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.
You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.
Please apply by emailing by midnight on Sunday 4th May 2025 with:
• A CV
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.
You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.
You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.
We are looking for someone who has:
- Proven experience of planning and implementing successful major donor fundraising programmes
- Proven experience of securing high-value major gifts
- An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
- Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery.
At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.
For full details, please see the Job Pack attached. The closing date is midnight on Sunday 27th April, with first round interviews taking place virtually on Friday 2nd May, and second round interviews taking place in London on Thursday 8th May.
To apply, please submit your CV and answer the following questions via our recruitment portal:
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
- Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Firstly, thanks for your interest in this post. We hope you see a role for you here at Age UK Lambeth.
This is an exciting time for us and Age UK Lambeth. We have just been awarded a contract to deliver Preventative Services in Lambeth for five years with a possibility for an extension for two years. As well as holding a contract with them for delivery of the Adult Social Care Front Door service.
We are looking for a Finance Manager with experience in contract negotiation to join our Senior Management Team (SMT) for two days a week. We have a track record in successful grant applications and are looking to generate income from the delivery of services.
We want to find someone who can use their financial and analytical skills to support our SMT in growing our Charity to support residents in Lambeth. The postholder will be supported by our Finance Officer in delivering our finance operations.
If you would like an informal conversation about the post, please feel free to contact me by m email.
We hope that you find this post an exciting prospect for you and look forward to receiving your application.
I wish you well in your application
Paul Coles
Chief Executive
1) On your cover letter, highlight how your experience and skills match the JD and why would you like to work for Age UK Lambeth.
The client requests no contact from agencies or media sales.
You will be experienced, self-motivated and exceptionally well organised, as well as having the ability to utililise both management and leadership skills in providing great services to the staff, residents, volunteers, participants and business users who are part of YMCA Doncaster.
This role deals with both the big picture and the tiniest details, and needs someone who is great at balancing both planned and unexpected work.
We are looking for someone who will work with the Chief Executive and Deputy Chief Executive to form the senior leadership team, bringing facilities and buildings expertise to the delivery of our strategic plan.
If you’re ready to put your skills and experiences to good use in delivering great facilities for Doncaster’s children and young people, we would love to hear from you.
Job Purpose
To lead the management and continuous improvement of facilities, safety, maintenance and the provision of accommodation, prioritising contractual and statutory obligations alongside quality management reporting.
Main Responsibilities
- To ensure that relevant staff and volunteers are managed and supported sufficiently to fulfil their role and to operate in accordance with the requirements of legislation, funding arrangements and YMCA Doncaster’s policies, procedures and KPIs.
- To maintain accreditation and compliance records, oversee submissions for quality management and inspections and act as the responsible / senior person as required.
- To operate a Health and Safety management system, including risk assessments, in keeping with legal obligations and the requirements set out in the Health and Safety Policy.
- To ensure that new staff, volunteers, resident clients, external users and others as appropriate receive a clear Health and Safety induction and that individual issues are addressed promptly.
- To manage property condition, cleaning, planned maintenance and responsive repairs.
- To ensure that appropriate property records and asset registers are maintained.
- To create efficient arrangements for scoping work, gathering quotations and making recommendations for approval of large or exceptional items of expenditure.
- To oversee the KPIs for accommodation management including minimising voids and maximising rent / service charge collection.
- To manage reception and ensure that services provided contribute to positive customer experience.
- To oversee IT issues, including the provision of equipment and resolution of problems, and to liase with the external IT services provider.
- To provide expert facilities / operational input and knowledge to those engaged in planning and launching new work.
- To take responsibility for drafting recommended policy / procedure updates.
- To attend meetings of the Board or relevant sub groups as required in order to report and give advice.
- To manage specified areas of budgeted income and expenditure.
- To ensure that the YMCA’s insurance arrangements are appropriate and are compliant with any binding requirements from funders or other stakeholders, and to oversee processes for renewals and claims.
- To ensure that the YMCA’s utilities supply arrangements are appropriate and cost-effective.
- To approach the role with professionalism, and to maintain appropriate boundaries with staff, clients and others as relevant to a senior post.
- Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
Person Specification
- Experience of managing buildings and safety, including delivering to a range of KPIs.
- Experience of effective management and leadership of people at a range of levels, including staff and external contractors.
- Experience of budget management.
- Experience or understanding of working with boards or similar at governance / NED level.
- Understanding of key facilities / premises management issues, with particular reference to multi-use community premises and accommodation provision.
- Sufficient understanding of Health and Safety to take responsibility from day to day oversight to legal compliance, ideally with a relevant qualification.
- Experience of leading on delivery and quality monitoring of regulated services and / or statutory compliance.
- Able to demonstrate organisational skill and a commitment to efficient working practices.
- Able to take full responsibility for designated areas of work.
- Experience of leading with confidence in challenging times and in difficult situations.
- Able to represent YMCA Doncaster’s services and values positively, professionally and with credibility.
- Willingness to work occasional unsociable hours.
- Reliability, resilience, integrity and tenacity where the role requires.
The client requests no contact from agencies or media sales.
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
About Us
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
This is an exciting opportunity to join Dementia UK in a newly created, high-impact role as Head of Facilities, where you will lead the strategic and operational management of our working environments and help shape the future of how we work.
You will be responsible for overseeing all aspects of building maintenance, security, contract management, health and safety, and office services - ensuring our facilities are safe, sustainable, and support a high-performing, inclusive workforce. Based at our central office in One Aldgate, you’ll ensure the building runs smoothly, efficiently, and in line with the evolving needs of a growing charity.
This role also extends beyond the office walls. You will ensure our home-based and hybrid staff have the right support, including conducting Display Screen Equipment (DSE) assessments, and working closely with IT and HR to provide appropriate equipment and guidance for safe and effective remote working.
You’ll manage the facilities budget, drive cost efficiencies, monitor utility usage, and identify opportunities to improve environmental sustainability. You’ll also lead and develop a small but dedicated Facilities Team, fostering a culture of service excellence and continuous improvement.
About You
To succeed in this role, you will bring:
- Significant experience leading a Facilities Management function in a comparable setting
- Strong working knowledge of health and safety legislation and experience managing compliance, audits, and risk assessments
- A proactive, solutions-focused approach to building maintenance, security, office operations, and supplier management
- The ability to develop and implement practical and strategic facilities plans to support a dynamic, growing organisation
- A collaborative leadership style with a commitment to staff wellbeing, accessibility, and inclusivity
This is your chance to make a meaningful difference. You’ll play a vital role in supporting our people, infrastructure, and culture - enabling us to deliver more for families facing dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
About Us
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
This is an exciting opportunity to join Dementia UK in a new role as Head of Digital Engagement. You will be responsible for developing and delivering an effective, proactive and integrated digital strategy, overseeing an operational plan that supports the organisation’s overarching objectives.
As the Head of Digital Engagement, you will lead our Digital Engagement Team, motivating and empowering colleagues to create inspiring and engaging cross-channel digital marketing activity (including website, email, pay-per-click and paid social media activity). This will include ensuring our digital activity is inclusive and accessible, as well as focused on segmentation, testing, scheduling, optimisation, acquisition, supporter journeys and engagement.
With other key stakeholders, you will help to drive digital transformation and a digital culture across the charity. You will identify opportunities for the charity that will help meet our organisational objectives and work with key stakeholders to drive these forward, ensuring there is a joined-up and prioritised approach to our digital projects. Working closely with the Head of Brand and Marketing and the Head of Communications, you will help increase awareness of Dementia UK and Admiral Nurses, while supporting our fundraising, influencing and service delivery goals. Together, you will ensure brand integration across all channels, keeping the brand fresh, consistent and impactful. You will also ensure that the brand and its assets are accessible and effective across all digital platforms, and that everything we produce reflects the values and identity of Dementia UK.
To succeed in this role, you will bring significant experience of digital marketing and communications at a senior level. You will have a strong track record of overseeing the successful delivery of digital projects, campaigns and content that generate measurable results. You will also have experience in developing and implementing strategic plans, alongside managing operational plans with clearly defined KPIs and identified risks. In addition, you will be a strong communicator and proven leader of high-performing teams, able to provide clear direction, motivation and effective line management through supervision and staff development.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
About the role
Do you want to lead teams that bring the Isle of Man’s rich heritage to life?
We are looking for an exceptional leader to join Manx National Heritage (MNH) as Visitor Services Manager, this exciting position has responsibility for delivering an outstanding experience across all MNH principal visitor admission sites.
To excel in this post, you will be motivated by delivering the very best customer service while striving to achieve stretching targets. You will actively promote ways for visitors to support MNH in our important work as a charity conserving, protecting and promoting the heritage of this unique Island nation.
A workplace that invests in you
✔ A competitive salary that increases each 12 months until you reach the salary maximum.
✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
✔ Ability to apply for an unpaid career break after 3 years’ service.
✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
✔ A relocation package of up to £3,500 based on receipts is available for this role. role.
Making the Isle of Man your new home
A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover!
You can visit our great cafes, bars and restaurants, and become part of the Island’s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations.
Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man!
Working for the Isle of Man Public Service
We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.
Things to note
A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Advice, Information and Family Support
Location: This is a remote role, though quarterly travel to London will be required.
Reports to: Director of Service Transformation
Salary: £45,000
Working hours: 36 hours to incorporate On-Call Support
Contract Type: Permanent
Role Overview
We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.
You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.
Key Responsibilities
Strategic Leadership and Service Development
- Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
- Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
- Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.
Commissioning and Partnership Engagement
- Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
- Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.
Service Management and Quality Assurance
- Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
- Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
- Ensure compliance with relevant legal, contractual, and safeguarding requirements.
Team Leadership and Culture
- Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
- Promote reflective practice, supervision, and professional development across the service.
Family and Community Engagement
- Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
- Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.
Person Specification
Essential
- Substantial leadership experience within family support services, children’s services, or similar community-based roles.
- Proven success in working with commissioners and securing service contracts or grants.
- Deep understanding of the needs and challenges faced by families of disabled children and young people.
- Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
- Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
- Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.
Desirable
- Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
- Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
- Experience influencing policy or service planning at a local or national level.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We have an ambitious aim for our services to reach everyone with blood cancer, regardless of circumstances, and support them to find the confidence and knowledge they need to be able to navigate their cancer to give them the best possible chance of surviving blood cancer.
We’re looking for an experienced leader in the health information and support field who will match and push us beyond our ambitions, driving service delivery teams to maximise our digital and offline product development, one-to-one specialist service delivery, and community peer support to ensure we can provide the most valuable services to all those who need it, when they need it most.
Expected travel for this role is approximately 2-4 visits to our London Office per month.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We welcome applications from applicants that wish to work part time, minimum of 28 hours per week. Please state this in your cover letter before submitting your application.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Service for Performance and Quality
We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.
Are you ready to make a different in a values-driven organisation?
Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance?
Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?
If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…
Position: 6045 Deputy Head of Service for Performance and Quality
Location: Greater London/Hybrid
Hours: Full time 37.5. Monday to Friday 9am - 5pm
Contract: Permanent
Salary: £46,702.25 per annum
Allowance: London weighting
Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Deputy Head of Service for Performance and Quality, you will:
• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service
• Produce management information, impact analysis, service modelling and customer-focused performance tools
• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement
• Be a key member of a multi-disciplinary network of experts within the London Management Team
• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)
Regular tasks will include:
• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements
• Developing and iterating analytical pipelines to deliver high quality insight on service performance
• Meeting with front-line teams to explore service delivery and performance data
• Delivering insights and actions to stakeholders regarding service effectiveness
• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI
• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function
About You
You will need:
• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday and options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, gym, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme and season ticket loans
• Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
We are looking for an experienced, hands-on Head of Finance who is dedicated to advancing our financial management capabilities and ensuring the sustainability of our operations. Reporting to the Director of Finance and Operations the Head of Finance will play a critical role in overseeing the day-to-day financial operations of the FSRH. You will be responsible for budgeting, forecasting and reporting ensuring compliance with relevant regulations and providing strategic financial guidance to other members of staff across the organisation. You will also have an interest in leading and developing staff by fostering a positive and productive work environment.
If you have a background in finance, a keen eye for detail and the ability to lead and develop a small team, we want to hear from you.
Job Title: Head of Finance
Job Type: Permanent
Hours: 28 hours per week (35 hours FTE)
Department: Finance and Operations
Salary: £40,040 pa pro rata (£50,050 FTE)
Reports to: Director of Finance and Operations
Location: Hybrid – FSRH Office (London Bridge) and home working
The role, you will:
- Partner with our senior leadership team and department heads to develop financial plans, budgets, and forecasts that align with organisational strategy
- Analyse financial performance, identify trends, and communicate insights to non-financial stakeholders
- Support business planning by modelling financial scenarios and evaluating investment opportunities
- Lead monthly departmental financial reviews, highlighting performance against KPIs and recommending corrective actions
- Develop costing models to enhance understanding of product/service profitability
- Optimise working capital management and work with the FSRH Investment Advisers to maximise financial returns
- Identify process improvements to increase operational efficiency
- Lead on the preparation of the annual accounts and liaison with the auditors
- Support the Finance, Risk and Investment Committee
- Manage and develop the Finance and Membership Officer providing guidance, support and opportunities for professional growth
- Make returns to all statutory bodies
You will have:
- Proven experience working in a finance business partner role; working with senior management to develop financial strategies to support organisational goals
- Strong commercial acumen and business understanding
- Knowledge of management accounting systems and financial software
- Strong knowledge of financial regulations and accounting principles
- The experience to lead and manage a small team, with a strong focus on staff development
- Advanced Excel skills and experience with management accounting and financial systems
- Excellent communication and interpersonal skills
- The ability to translate complex financial concepts for non-financial audiences
- Experience of day-to-day financial management
You will be:
- Qualified or part qualified accountant (ACCA, CIMA, ACA or equivalent)
- Educated to degree level in finance, accounting or equivalent by experience
NB: In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- IVF and fertility leave and pay, Menopause Support
- Enhanced maternity, paternity & adoption pay
To Apply
A full job description can be found on our website
Deadline for applications is 17 April 2025 at midday
Interviews will take place in person at the FSRH Office in London Bridge, FSRH, 10-18 Union Street, London SE1 1SZ on 22 & 24 April 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to be a key part of the growth of an ambitious charity providing essential care and support services to people living with dementia, and their families, in Ealing. We are committed to expanding our reach and impact, and this role is crucial in raising the funds necessary to support this ambition. Reporting to the Chief Executive, the Head of Fundraising is responsible for securing income from Trusts, Foundations, and corporate and individual donors. The role is for at least four days per week. There is a requirement to be in the office on occaisions, but remote working is available. Dementia Concern offers 25 days annual leave (FT), plus bank holidays.
The client requests no contact from agencies or media sales.
If you are looking for a new challenge in a friendly, caring and ambitious charity, then Head of Charity at Oxford Health Charity (OHC) may be the role for you.
We are seeking a dynamic leader who will drive the strategic leadership and delivery of all OHC functions and lead Volunteering Services across the Trust. A key focus will be leading on major gift fundraising and major donor relations through an ambitious and sustainable fundraising strategy.
You'll lead our charity team, overseeing all operations and ensuring delivery of strategic and operational plans. Your financial oversight will ensure resources are managed effectively, and you will be responsible for producing the charity’s Annual Report and Accounts, ensuring transparency and accountability.
Leading on major gifts fundraising, building relationships with major donors, trusts, foundations, and corporate partners, you’ll develop a strong pipeline of major donors securing gifts of £5,000 and above while promoting legacy giving and corporate partnerships.
We are seeking an experienced charity leader with a strong background in fundraising, a proven track record in securing high-value gifts and developing donor relationships. Strong leadership skills, strategic thinking, and experience managing complex budgets are essential.
If you’re ready to lead with purpose and compassion and make a lasting difference to our patients, staff and community, we would love to hear from you!
Main duties of the job
This is a rare opportunity to make a tangible impact by securing philanthropic support to enhance patient care and staff wellbeing. Main duties of this role include:
- Develop and implement a charity strategy for OHC and other relevant supporting strategies in collaboration with the Board
- With the Executive Director of Corporate Affairs, provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values
- Take ownership and lead on major gifts fundraising including solicitation and stewardship plans to establish a portfolio of major donors and prospects to include High Net Worth Individuals, Trusts & Foundations and corporates. A specific focus is on securing donations in excess of £5,000 from major donors by initiating, promoting legacy giving and developing long term relationships between supporters, prospective supporters and Oxford Health Trust/Charity
- Ensure appropriate governance is in place for reporting to the Charity Committee and the Charity Board on the charity’s activities.
- Lead, manage and support the Charity Team, empowering them to develop and deliver to the highest level.
- Developing and implementing volunteer roles across the organisation in line with the Volunteer Strategy and organisational strategy and ensuring that appropriate systems and processes are in place for the management of volunteers.
Providing funds which enhance the experience of patients, carers, families and staff receiving support across Oxford Health NHS Foundation Trust
The client requests no contact from agencies or media sales.
Head of Relationship Fundraising
Are you a senior level fundraising professional with a proven track record of exceeding targets? Are you looking for a leadership role where you can drive impactful fundraising strategies and make a real difference? Join Prospect Hospice as our Head of Relationship Fundraising and help us support our community through delivering exceptional end-of-life care.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our fundraising team to ensure we meet our ambitious growth targets.
Hours: 30 to 37.5 hours per week (Flexible working options, minimum 2 days per week in the office)
What is the role?
As Head of Relationship Fundraising, you’ll lead a passionate team responsible for philanthropy, corporate partnerships, community fundraising, and delivering flagship events like the Starlight Walk, Run the Rainbow, and Light Up a Life. You’ll develop innovative strategies to grow our income, build meaningful relationships with donors, and deliver a world-class supporter experience.
This role is key to helping us raise over £1 million annually and to ensuring Prospect Hospice can continue providing compassionate care to those in need.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
The role has a requirement to work occasional evenings and weekends to support events.
About you:
We want to hear from you if you have:
- Extensive Fundraising experience, skills and knowledge in securing high value donations, with first hand successes in at least two of the Relationship Fundraising streams
- A proven ability to create and execute effective fundraising strategies, plans and budgets to grow income and impact
- Exceptional leadership skills to inspire and develop a high-performing team
- Proven track record of delivering income against specified targets
- Strong communication, relationship-building and stewardship skills to engage donors and stakeholders
- Ability to influence and negotiate with ease
Please see the job description for full details and person specification.
Due to the nature of this role a full UK driving license and access to a vehicle is also required.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- Free parking on-site
How to Apply:
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.