Head Of Service Jobs in Liverpool

Corporate Partnerships Manager £37,555 pro rata 28 - 35 hours per week UK Home-based 

We are seeking a Corporate Partnerships Manager to join our Fundraising and Communications Team (FRC) at an exciting time in GFS’s history as we enter a new strategic period and turn 150 years old, in 2025. You will lead on the delivery of specific aspects of the organisation’s fundraising strategy including developing new income streams with a focus on corporate partnerships. You will develop broader corporate support and individual giving such as corporate volunteering days and challenge events. You will also lead on our annual fundraising campaigns such as International Day of the Girl and International Women’s Day.

You will work with the Head of Fundraising and Communications to refine our fundraising plan to diversify income streams across corporate partnerships, individual giving (online and in person) challenge events, volunteering days and campaigns and to:

• ensure that income and engagement targets are met as planned/agreed and in line with GFS’s fundraising strategy and plan
• deliver outstanding stewardship for partners and donors
• maintain effective relationships with potential partners and connections, keeping them engaged with GFS’s ongoing work and impact
• maintain a strong network and high visibility within the GFS, and wider women’s sector community and attend key community and networking events.

This role would suit a highly motivated and dynamic individual, with great people skills and a passion for improving the lives of girls and young women through fundraising.

You will have significant experience of successfully developing new fundraising streams, securing new corporate partners and individual giving income as well as;

A proven track record of securing income from a diverse range of income streams.

A commitment to EDI principles

Excellent interpersonal skills and confidence working with a variety of stakeholders from corporate donors, individual supporters and community members.

You will also have a flexible and innovative approach to your work and be a strong team member with the ability to develop excellent working relationships. 

About GFS   

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups where girls and young women build friendships, gain confidence, and learn that they are unstoppable. We create a programme of activities designed to develop confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a single gender space. We prioritise working in areas of disadvantage. 

A Basic DBS check is required for this post.

To apply please submit your application by the closing date Friday 17th January @ 23:30 hrs

The award-winning Black Swimming Association is recruiting a CEO to lead its close knit, passionate team into its fifth year of establishment.

In 2019, four cofounders came together in an attempt to make a difference. Nearly five years on, our small and dedicated team are committed to changing the narrative. What's our why? Through research and insights and programme delivery, we work to raise awareness of water safety and drowning prevention, in particular amongst African, Caribbean and Asian communities across the UK. By amplifying the voices and experiences of ethnically diverse and other marginalised communities, we aim to challenge the status quo and dismantle the barriers that prevent individuals from fully participating in and benefiting from aquatics.

Why do we want to hear from you? The BSA Group has been growing from strength to strength and is looking for an experienced leader to take us into this new chapter. The BSA group consists of the award-winning Black Swimming Association (charity) and Inclusive Aquatics (C.I.C) and the CEO role will contribute to the work of both the charity and the C.I.C.

If you're ready to make a difference to communities across the UK and be part of something truly impactful and inspiring, this is the job for you. A corporate title without the corporate faff.

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the Individual Giving Officer at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

You will support the Individual Giving team in the delivery of key fundraising strategies across a range of channels and income streams. This includes project-managing direct marketing campaigns, working to our digital fundraising strategy, liaising with suppliers and delivering key donor stewardship. You will play a key role in driving income at Emmaus UK as well as supporting the fundraising of Emmaus federation partners.

Who are we looking for?

Working within the Fundraising and Influence directorate, reporting to the Individual Giving Manager, the role will be central to the delivery of the strategic objectives of the fundraising team.

What we offer

· £30,400 per annum

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 12 January 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 20 January 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based being a varied one, focusing primarily on delivering an engaging blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the Midlands. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas B, CV, DE, DY, LE, LN, NG, ST, WS or WV please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Interview Date: Week commencing 20 January 2024

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit. We look forward to hearing from you.

The role of Communications and Marketing Coordinator sits within the Communications Team at Kids Matter. As we seek to grow our audiences, our influence and ultimately our impact, it’s an exciting time to join the team. This role will predominantly be responsible for the day-to-day fulfilment of email marketing, maintaining our social media presence and ensuring the website is kept up to date.

Working closely with both the Head of Communications and Content Manager, this role will also be heavily involved in supporting other areas of the organisation, particularly fundraising and partnerships.

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Communications and Marketing Coordinator role involves:

• Being responsible for the full creation process (building, testing, QA, data and distribution) of email marketing campaigns using Mailchimp.
• Helping plan and execute fundraising campaigns by creating audience-centric user journeys.
• Bringing new ideas and leverage new opportunities within social media to enable Kids Matter to further build its profile.
• Being responsible for ensuring the Kids Matter website is regularly updated with fresh and relevant content.

About you

Are you enthusiastic for what digital can offer organisations? Do you love social media? Can you help enhance Kids Matter's online presence? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Communications and Marketing Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 13/01/2025. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

This is an exciting and important administrative role, offering a fantastic opportunity to support the smooth operation of a dynamic charity. We are looking for a proactive person to join as administrative support for our communication and marketing team. Are you driven by great organisation and an attention to detail? Then this is the job for you! 

We are looking for someone who can support the busy communications team by providing strong administrative support across a variety of areas, including website and content management, research and data analysis, design and branding and content support. You will need a love for learning, and will need to be able to work to our charity values - tenacious, compassionate and inclusive. 

This varied role is perfect for someone looking to use their administrative skills to make a meaningful impact within the charity sector. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.

You don't need to have experience in marketing to do this role, though we would like someone who is eager to learn about marketing and communication to strengthen their role within the team.

Learn more about the role in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.
 

Closing date for applications is Monday 6th January 2025, 9 am. 

Interviews will be held on Thursday 23rd January and Friday 24th January 2025.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities

Job Title: Gardener Project Officer for Young Marketeers Plymouth

Position Type: Freelance

Reports to: Development Manager

Based at:Home-working and at schools in Plymouth

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Plymouth in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Assist with recruitment of four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

We are looking for an experienced, proactive and creative fundraiser to develop and manage individual giving at our national charity. As the sole individual giving fundraiser at the charity, this is a multi-faceted, strategic thinking role with room for growth. Your role will involve a variety of duties, including annual planning for individual giving activities to grow and develop our supporter base; budget management; development of stewardship including a supporter journey to grow connections to the charity; and line management responsibility for the Fundraising Administrator.

Individual giving is an area of growth for the charity and we are looking to build on what has already been achieved in this area. Working in our fundraising team, you will contribute to the wider aims of the team and organisation, developing and delivering individual giving and stewardship for supporters to develop and grow this income stream further.

You will continue development on a creative and comprehensive individual giving programme focusing on in memory, lottery, direct marketing and appeals, regular and payroll giving, gifts in wills and membership schemes. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience in the charity sector to our organisation. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.

This is an essential role in a small, national organisation supporting people affected by Huntington's disease.

Learn more about the role in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Thursday 2nd January 2025, 9 am. 

Interviews will be held on Wednesday 15th January 2025.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities

Job Title: 

Children and Young People Support Worker for Connected and Adoption Alliance 

(North Wales)

Responsible to: 

Adoption Alliance Manager

Hours of work: 

25-30 hours a week (Flexible with some evening and weekend work required)

Location: 

Hybrid working. Home based and community working, with one day a week in Prestatyn office (or similar milage) as required 

Contract Type: 

Permanent 

Grade / Salary: 

£23,310 FTE, Pro Rata for Part time 

Key Relationships: 

• Lead Youth Workers 

• Adoption Alliance Lead

• Adopted children and young people and their families 

• Education specialist

• Children and Young People's Services Manager 

• Director for Wales 

PURPOSE OF THE ROLE

To support the delivery of ‘Connected’ and monthly meetings for children and young people and the National Lottery Community Fund supported Adoption Alliance Project.

To work closely the lead youth worker and the adoption alliance youth worker to support and enable young, adopted people in north Wales to participate fully and lead the development and delivery of both projects and to participate using either Welsh or English as they choose.   

To support the lead youth worker to run Connected and help facilitate young people’s involvement in making change in the way adopted young people are treated in education settings through the Adoption Alliance project.  

Partners will include the North Wales Adoption Service, National Adoption Service, the Education Departments of each of the 6 local authorities across North Wales, and ESTYN.  

Main Duties 

• To work with the Lead Youth Worker/Adoption Alliance Lead to deliver Connected and Adoption Alliance services across North Wales, and in particular to assist with the groups and support young people to achieve their goals. 

• To provide support to the development, delivery, and promotion of the service.   

• To support the Lead Youth Worker/Adoption Alliance Lead in undertaking the processing of referrals and initial engagement with young people.  

• To support the Lead Youth Worker/Adoption Alliance Lead to maintain agreed levels of contact with young people and their adoptive family as long as they remain registered with the service. 

• To support the planning of a program of group sessions and activities for delivery this may include some evenings and weekend and a possibility of up to two residentials (overnight stays) a year. 

• To work closely with the Lead Youth Worker/Adoption Alliance Lead to book venues, take bookings for sessions/training and gather output and outcome data from the project.

• To attend initial visits with adopted children and young people and their families using technology or attending home visits. Create support plans and upload them in a timely fashion agreed with the manager. 

• To support young people who wish to have their voices heard in national and regional forums. 

Title: Grants Associate – Europe 
Contract type: Fixed-term contract (parental leave cover): 12 months (flexible)
Location: Anywhere in Europe - with a preference for Berlin, London, Paris, Warsaw or Madrid (remote work possible) 
Salary: Euros 40,000–55,000 (depending on location/experience) 
Start date: Spring 2025

More in Common is seeking a Grants Associate based in Europe to help advance its mission to understand the forces driving societies apart, find common ground, and bring people together to tackle our shared challenges. The Grants Associate will work closely with More in Common’s leadership team in Europe as well as the United States to support grants management, tracking, and fundraising activities across the organisation.

ABOUT MORE IN COMMON
More in Common is an international research and civic non-profit set up in 2017 to build communities and societies that are stronger, more united, and more resilient to increasing threats of polarisation and social division. We conduct some of the most widely quoted research in our field by looking at public opinion through the lens of identity, values, and beliefs. We leverage our findings to apply interventions with partners to counter polarisation and build stronger shared identities across lines of difference.

With around 50 staff across seven countries (France, Germany, the UK, Poland, Spain, the US, and Brazil), each member of our team makes a vital contribution to our impact, and we put a strong emphasis on team selection and values.

Above all, we look for people who:

• Are strategic, rigorous, energetic, and creative
• Act with humility, generosity and integrity towards others
• Are committed to a process of ongoing learning
• Are able to think ahead and get big stuff done
• Are excited to work with heart as well as head
• Have direct experience with, and understand people from, different perspectives and backgrounds
• Have an interest in working in an international context

ABOUT THIS ROLE
More in Common is looking for a Grants Associate, a highly organised, mission driven individual who is as enthusiastic about identifying new funding opportunities and managing grant proposals as they are passionate about telling the story of our work to funders and partners.

This is a critical cross-functional role that will report to the Head of Development, and will work closely with More in Common’s Co-Founders, Country Directors, and Finance Team to ensure efficient grant management and to coordinate content development for internal and external reporting on grants. The Grants Associate will engage most closely with grants for More in Common’s European offices as well as cross-country grants on a wide range of issues from climate to migration and disinformation and more. 

This role is for someone who is:

• Agile and has an entrepreneurial mindset
• Committed to More in Common’s mission
• Comfortable working in and taking initiative in complex situations
• Enjoys process and project management
• Able to execute with precision and speed while still seeing the longer-term picture
• Experienced in working with grants, particularly, but not exclusively, from private philanthropic foundations
• Interested in both contributing to proposals and grants as needed and taking initiative to find new opportunities for funding Confident working with a dynamic, multi-cultural team and able to “manage up” to ensure grants requirements are understood and met
• Able to make the story of our work come alive in documents that stand out through crisp writing.

RESPONSIBILITIES
The Grants Associate will play a key role in supporting More in Common’s fundraising and grants management efforts across Europe. This fixed-term role (filling in for one of our colleagues who is going on parental leave) will focus on identifying new funding opportunities, developing relationships with funders, designing and managing multi-country grants, and providing fundraising and grants support to More in Common’s national teams.

Specific responsibilities include:

• Leading the development of multi-country proposals, including project design, team coordination, proposal writing, funder liaison, and providing fundraising support to country teams as needed
• Researching new funding opportunities, from a variety of sources, including foundations and public funds and staying abreast of developments in the philanthropic sector
• Working with More in Common’s Co-founders, Country Directors, and Head of Development to maintain and strengthen funder relationships
• Supporting priority multi-country projects, including project management, consortium or team collaboration, and facilitating learning
• Leading on reporting for strategic multi-country projects, working closely with country teams to gather information and tell the story of More in Common’s work
• Contributing to More in Common's strategic planning processes, bringing a cross-country perspective and ensuring that lessons learned from projects are integrated into future work
• Representing More in Common at external events and conferences across Europe
• Tracking More in Common’s fundraising pipeline and grant lifecycle and working with the Head of Development in compiling quarterly fundraising board reports
• Working with the Head of Development to improve grant and project management processes and develop grants capacity-building resources and trainings for the global More in Common team.

QUALIFICATIONS AND EXPERIENCE
We look for great people before we look for specific qualifications and experience. However, the following will be an asset for this role:

• 2+ years of professional experience working with grants – e.g., grant making, grant management, as part of a development team, or other similar work. Specific roles matter less than demonstrated familiarity with the grant application process and grant requirements.
• Outstanding verbal and written communication skills in English
• French language fluency a plus; German, Portuguese, Polish or Spanish also beneficial
• Strong attention to detail
• Ability to prioritise, meet deadlines, and work calmly under pressure
• Can-do attitude and an ability to work both independently and as part of a team
• Highly organised with strong planning and problem-solving skills
• Grant writing experience preferred
• Familiarity with the institutional funding landscape in European countries with More in Common offices (France, Germany, UK, Poland, and Spain) and at the EU level; familiarity with the US a plus
• Proficiency with Microsoft Office Suite and experience with Salesforce; experience with HubSpot is a plus

DIVERSITY + EQUITY + INCLUSION
The task ahead of us is daunting but we have a better chance at success if our team reflects a broad range of social and cultural backgrounds, beliefs, political persuasions and life experiences. We value diversity across many dimensions, including but not limited to race, ethnicity, socioeconomic status, gender, sexual orientation, gender identity, disability status, age, religious belief, military service, geography, and political orientation.

COMPENSATION AND BENEFITS

• This is a 12-month, fixed-term position (duration flexible), ideally starting in the spring of 2025
• Competitive salary, excellent benefits, and a generous leave policy will apply
• Personal learning and growth budget
• Remote working considered
• Travel to our country teams in Europe and to our annual global team retreat. 

APPLICATION PROCEDURE
The application deadline is 15 January 2025. Applications should include a cover letter (max 1 page) and a CV.

Operations and Finance Coordinator
Location: Remote (with London/UK-based in-person meetings)
Salary: £29,000 per annum
Contract: Full-time, 12 months fixed-term (with the potential to become permanent)

Do you thrive in a fast-paced, mission-driven environment? Are you ready to help shape the future of a global charity supporting health, financial stability, youth success, and community resilience?

At United Way UK, we're looking for a skilled and adaptable Operations / Finance Coordinator to join our small but dynamic team. Reporting to the CEO, you’ll manage financial processes, support HR functions, and coordinate operational and programme activities.

What you’ll do:

• Support financial administration, including budgets and reporting.
• Coordinate HR processes like recruitment and onboarding, working with our outsourced team.
• Provide administrative support for programme delivery and fundraising.

What we’re looking for:

• Strong organisational and multitasking skills.
• Flexibility and resilience under pressure.
• Experience and accuracy in finance or operations (charity sector a plus).

What we offer:

• A supportive, collaborative culture.
• A chance to grow your skills while making a real difference.
• The opportunity to work within a globally recognised organisation.

Applications will be reviewed on a rolling basis – apply early as we may close applications once the role is filled.

Apply by submitting your CV and cover letter via the link on Charity Job.

Diversity & Inclusion: We celebrate diversity and are committed to creating an inclusive environment for all.

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

***

SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

***

PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

ABOUT US

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE

We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.

This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6 million households in the UK.

NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.

WHAT YOU WILL NEED TO SUCCEED

You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.

You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.

WE ARE OFFERING

· £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.

· 11½% non-contributory pension.

· 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.

· Flexible working arrangements including the opportunity for Hybrid working.

· Enhanced family friendly payments.

· Employee Assistance Programme.

· Employee benefits platform.

· 18-Month Fixed Term Post.

The closing date for all applications is 12:00 noon 13 January 2025. We anticipate interviewing the two weeks commencing 20 January 2025. Full details of the posts and an application form are available on our website.

HOW TO APPLY:

To apply click 'apply via website'.

Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927

As our Membership & Marketing Manager, you will be a crucial part of the team, reporting to the Head of Membership, Marketing and Engagement alongside the Campaigns Manager. The team also includes the Communications and Marketing Assistant. This is a new role, specifically designed to support growth in membership and income during the next phase of Waterwise’s journey - increasing our reach and impact on water efficiency both within and beyond the water sector.

The role involves leading on the delivery of the membership and marketing strategy, working across the team to promote Waterwise’s income generating products and services. You will manage external communications across a range of channels, including website management, social media, email marketing, public relations and media engagement work. You will also act as the main contact for Waterwise members, servicing and retaining Waterwise Supporters, Affiliates and Corporate Partners. You will be a key part of our middle management and will be expected to operate at both strategic and delivery level.

We need someone who is proactive and motivated, with excellent communication and organisational skills. You will have a track record in managing marketing activity across a variety of channels, and of working in a membership organisation and delivering member services or communications - and an ability to manage and prioritise a varied workload. Your values will be a good match with ours, and you will share our commitment to equity, diversity and inclusion; and wellbeing. You will be eligible to work in the UK.

Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing - followed in second place of course by water efficiency, our mission. 

Please see our Equity, Diversity and Inclusion Statement here. 

At Waterwise, we know diversity fosters creativity and innovation. We are committed to

equality of opportunity, to being fair and inclusive, and to being a place where all belong. For this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.

How to apply 

To apply for this role, you will need to answer role-related questions. Click here to apply.  The closing date for applications is 23:59pm on 13th January 2025. There will be a two-stage interview process. First interviews will be held on 22nd January 2025 on Zoom and second interviews will be held on 29th January 2025 in person in London. We will refund travel expenses within our expenses policy.

We will consider flexible working requests within this role - please state your preferred hours  and working pattern in your application.