Head Of Policy And Communications Jobs in London, Greater London
We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns
The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.
Three key parts of the role would be working with:
- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.
- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further
- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.
The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.
Main Responsibilities
Contribute to the achievement of the LWF and CUK’s strategic aims
· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.
Develop and manage external relationships
· Develop and implement a stakeholder engagement plan to support and promote the project.
· Manage strong relationships with the project partners and funders to involve and update them on the project as required.
· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.
· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.
· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.
Build and manage projects and achieve work targets effectively
· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.
· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.
· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.
· Oversee the project being integrated into our CRM system and developing robust project management systems.
Learning, expertise, wellbeing and inclusion
· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.
· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.
· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.
· Develop and host employer facing events to gain insight and test appetite to support the development of this work.
· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.
· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.
Communications
· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.
· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.
· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.
· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work.
Develop and manage internal relationships:
· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.
· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.
· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.
Generate income and resources
· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.
· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.
· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.
Key Skills
EXPERIENCE AND QUALIFICATIONS
Essential (E), Desirable (D)
Experience of building consensus between diverse stakeholders to drive progressive change (E)
A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)
Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)
Experience of conducting secondary research and writing reports (E)
Understanding of the importance of good research design (D)
Previous experience of developing and implementing new products, projects or services (E)
Experience of securing funds to deliver and scale up projects (D)
KEY SKILLS AND KNOWLEDGE
Excellent project management skills with the ability to juggle a wide range of competing demands (E)
Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)
Strong report writing skills and ability to share and disseminate knowledge with project partners (E)
An ability to take initiative and work independently across different teams (E)
Understanding of anti-poverty policy and campaigning (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
Application Procedure
At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.
We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.
Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.
Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.
The client requests no contact from agencies or media sales.
We're looking for an experienced, creative, and passionate Senior Youth Worker to join our amazing team at Peer Power Youth. You'll be responsible for leading, delivering and evaluating young people’s involvement in our creative ‘voice and influence’ projects, where you will co-create and work alongside young people in secure settings and the community. You will also have the chance to lead on a specialist area of work within the team.
You’ll be working alongside Youth Worker colleagues to develop strong, trusted and caring relationships with a cohort of young people, and you will ensure that activities are co-created, creative, safe, inclusive, and develop the skills and expertise of the young people involved. This is an exciting role where you'll be out and about working right alongside young people and colleagues to make real change both on an individual and system level!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we and what do we do?
We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.
We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.
We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.
By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.
The role
You’ll be key to delivering our corporate partnerships income strategy, identifying and driving vital new business as well retaining longer term support from priority sectors. As Corporate Partnerships Manager you will be responsible for driving income growth and leveraging Ovarian Cancer Action’s increasing levels of brand awareness and creating compelling, mutually beneficial partnerships. To achieve this, you’ll need to find innovative ways to engage businesses and identify opportunities to maximise income from the relevant sectors.
We are looking for someone who…
Has fantastic experience of securing, developing and growing partnerships. As well as a creative, insight led and good business acumen approach to developing mutually beneficial partnerships, in line with organisational priorities.
· Is looking to be an integral part of the fundraising management team, delivering robust plans, insight and spearheading relevant cross team project work.
· Is looking for an exciting opportunity to shape, lead and grow a relatively new income focus area for Ovarian Cancer Action.
If this sounds like the role for you, we’d love for you to apply with the following:
• Tell us why you think this role is for you and what makes you stand out. Naturally, we’d love to hear about your experience, your highlights, what you’ve learnt in your career, what you want and need to learn. (Ideally no more than a page).
• Your latest CV.
The client requests no contact from agencies or media sales.
Sydenham Garden is seeking a Community Activities & Volunteering Lead on a fixed term 3 year contract to join our team of 15 staff and approximately 60 volunteers in delivering adult mental health and dementia services in our beautiful garden setting in south-east London.
Why we need you
Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With 3-year funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.
Why you should join us
We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.
What we’re looking for
You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or Dementia. You’ll have experience of recruiting, working with, and managing volunteers and be confident building positive relationships with a wide range of people. You’ll be able to innovate and develop new initiatives as well as balance competing priorities while being willing to play a team role and get stuck into different activities.
Equity, Diversity and Inclusion
Sydenham Garden is committed to Equity, Diversity and Inclusion (EDI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
PLEASE SEE BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.
The client requests no contact from agencies or media sales.
The Churches Conservation Trust (CCT) has an international award-winning reputation in heritage conservation and regeneration for its own estate. For this reason CCT has been contracted to deliver a programme of work for Historic Chapels Trust (HCT). HCT owns and cares for 20 of the most significant Nonconformist and Catholic chapels no longer in regular use by their congregations, all listed at Grade I and Grade II*. Key to the project is management of the assets, funded by the National Heritage Memorial Fund (NHMF) through their Cultural Assets Fund (CAF).
As a member of CCT’s national Conservation team you will be the main point of contact for all chapel maintenance related issues, liaising closely with contractors, local groups and volunteers. Alongside the Conservation Projects Manager for Chapels you will deliver the maintenance programme, including regulatory and legal compliance, as well as deal with utilities and insurance of chapels. 10 of the chapels are in our North region, 6 in our West region and 4 are in our South East region.
You will have previous experience in the field of historic buildings maintenance, repair or property management. You will be an effective communicator, be able to plan and deliver your own workload and also work as part of a team. As you’ll be working at chapels throughout England it is essential you have a full driving licence.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on 4th November 2024
The interviews will take place in London on 15th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Local Finance Consultant – Citizens Advice
MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.
This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.
This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.
Key Responsibilities include:
- Provide support to local offices with their financial management, reporting and processes.
- Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
- Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
- Upskill local offices with their financial acumen and ability for self-service.
The successful candidate will:
- Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
- Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
- Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.
For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
The Senior Programme Manager is an exciting new role that will oversee the vital processes we use to maintain oversight of programmes funded by SOS Children’s Villages UK.
You will:
- spearhead a new, transformative programme aimed at delivering real, positive change for children and families, requiring an ambitious leader committed to making a lasting difference.
- work collaboratively, with two direct reports, to capture and communicate the powerful impact of our work to stakeholders both within and beyond SOS Children’s Villages.
We are looking for an organised, experienced individual with strong project management skills and a background in international development or a related field.
As part of the largest global organisation focused on supporting and protecting children who have lost or are at risk of losing, parental care, SOS Children's Villages UK is uniquely positioned. We have access to a vast wealth of data, insights and experience from around the world, while also benefiting from the agility of a small, dynamic team.
Our goal is to leverage these strengths to engage with the well-developed UK international development and child protection sectors, linking these with our wider global work.
If you have a natural talent for entrepreneurship and relationship building and are ready to take on this rewarding challenge, we want to hear from you!
To Apply
Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.
The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
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