Head of people and culture jobs in westminster, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FACE TO FACE FUNDRAISER
Location: You be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area)
Salary: £25,000 - 28,000+ (including paid travel when working out of London)
Hours: 35 per week
Contract: Permanent
At Cancer Research UK, we exist to beat cancer.
Kick off your new career by beginning your journey into fundraising and joining CRUK as a field-based Face to Face Fundraiser. You will be inspiring the public to become regular financial supporters of Cancer Research UK.
Cancer Research UK is the worlds leading cancer charity. They are committed to 3 in 4 survival rate by 2034 . Their Face to Face Fundraising team bring in around 10 million pounds for the charity each year, so this is your chance to really make a difference.
We are looking for candidates who love interacting and engaging with members of the public on a daily bases. You will be self-motivated, passionate and enjoy using words to persuade and inspire.
It’s a fun working environment where you can work in London and the South East to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays , sick pay and lots of development opportunities.
What will I be doing?
- Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit
- Working as part of a team of fundraising experts
- Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals
- Being responsible for setting up your stand and working environment in private site venues
- Representing CRUK with the highest level of professionalism, treating the public fairly and with respect
What skills will I need?
- Excellent communication skills and customer experience with confidence in speaking to the public
- Strong interpersonal skills with the ability to build rapport quickly and influence others
- An ability to work under pressure
- Experience of delivering and achieving targets in a customer-related environment or similar
- Strong resilience to handle negative objections.
Cancer Research UK organisation values are designed to guide all that they do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
Cancer Research UK are looking for people who can believe in and embody these organisation values and can use them to drive forward progress against their mission to beat cancer.
What will I gain?
Each and every one of Cancer Research UKs employees contributes to their mission to beat cancer. In return, they create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Their policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
Interview Process: Apply online now! If you are selected for interview we will invite you to a recruitment day at Cancer Research UKs head office in Stratford E20 1JQ on 23rd April from 1pm-5pm so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview.
How do I apply?
Please apply through Indeed with an up to date CV.
For more updates on CRUKs work and careers, follow them on: Twitter, Instagram, Facebook, and Youtube.
There’s a place for everyone at Cancer Research UK. Their vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work they do. They are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.
They actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help them to beat cancer sooner.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.
Contract: 12 month fixed term contract
Closing date: 11:59pm, Sunday 4th May 2025.
Job Title: Campaign Manager - Better Business Act
Why this role?
In this role you would be responsible for driving forward the Better Business Act campaign, building relationships with stakeholders who could help us achieve this critical change and using learning from the campaign to contribute to the strategic design and development of B Lab UK’s policy and public affairs work.
In this role you will:
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Campaign Development & Management: Lead and execute the Better Business Act (BBA) campaign, set KPIs, track progress, and ensure alignment with B Lab UK’s policy strategy. Oversee BBA communications, manage relationships with spokespeople, and ensure Justice, Equity, Diversity & Inclusion (JEDI) principles are embedded.
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Technical Specialist & Relationship Management: Advise senior stakeholders on the BBA, represent it at events, build support among business and policy groups, and manage an events program to advance advocacy.
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Team Management: Line manages the Campaign & Events Coordinator and Public Affairs Officer, providing coaching and ensuring alignment across teams for effective collaboration.
Please refer to the job description for full requirements for this role.
What we’re looking for
We believe someone who has a few of these is well suited to exceed in this role. We would love to hear from you if you:
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Substantial proven ability to manage stakeholder-led campaigns, projects or programmes to advance social change - including people, budget and a multi pronged programme of activities. .
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A deep understanding of the role stakeholder governance can play in creating a future that benefits all people & the planet. Technical expertise in the role of legislative change in creating that future is a huge plus.
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Proven ability to manage senior key stakeholder relationships, including managing high profile stakeholders, co-chairs and campaign spokespeople.
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Strategic understanding of how to build, activate and engage a coalition of supporters at scale towards campaign goals.
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Strong written and verbal communication skills, able to write confidently and adapt style to varied audiences.
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Ability to proactively problem solve and scenario plan to mitigate risk.
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A keen collaborator who values the ability to work effectively with colleagues across internal and external stakeholders, in order to align work and achieve objectives.
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Committed to the principles of justice, equity, diversity and inclusion.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)
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Opportunity to request to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take an extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Are you experienced in the use of PowerBI or other data visualisation tools for developing reports and dashboards and used to manipulating data using complex formulas or programming? Then join Shelter as a Business Intelligence Analyst and you could soon be playing an important role at the heart of our Data Management & Insight team.
About the role
To provide management information and insight across Shelter, through the design and development of datasets, reports and systems using Microsoft Power BI and other tools.
To develop business intelligence reports and dashboards based on Shelters performance framework supporting an empowered self-service environment for colleagues.
About you
To succeed, you’ll need proven experience of analysing, interpreting and presenting datasets using PowerBI and working with CRMs and other systems. You’ll also need excellent Excel skills and familiarity with database structures such as SQL. Comfortable working with colleagues at all levels across an organisation, you enjoy nothing more than collating, analysing and disseminating business intelligence or helping others develop intelligence from reports and dashboards. What’s more, you’re keen to get involved in a variety of projects as part of a strategic programme aimed at improving the way we work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 12th May 2025
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.
Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.
Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.
This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.
Are you passionate about using data to drive change and make a difference?
We’re on the lookout for a strong communicator and dynamic problem-solver who will lead how we collect, manage and report on data to drive our vision and strategic mission.
As our Impact Data and Reporting Lead, you will deliver our data strategy and lead on data infrastructure transformation and visualisation. You’ll play a key role strategic role in the organisation to ensure that we have access to relevant and accessible data that drives evidence-led decision making. You’ll bring top-notch communication and relationship building skills to this role as well as a strong understanding of collecting, analysing and using data.
If you are driven by a sense of purpose, excited to shape the future of an ambitious organisation, and eager to contribute a thriving team, we would love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re an ambitious charity with a bold mission and a fantastic culture. Our high-profile fundraising products - including the Big Golf Race, Prostate United, and The Month Series - are making waves and driving significant impact. As we embark on an exciting 3-year fundraising strategy, we’re looking for a passionate and skilled Senior Virtual Fundraising Executive to take the reins and help us achieve even greater results.
As the Senior Virtual Products Executive, you’ll be responsible for leading the development and delivery of mass fundraising products. Working collaboratively across teams, you’ll drive ambitious targets, co-create and implement robust marketing and recruitment plans, and introduce innovative ideas to enhance participant engagement.
You’ll take ownership of product performance and budgets, ensuring we hit our KPIs and maximise fundraising income. By partnering with external agencies and internal stakeholders, you’ll deliver first-class supporter journeys and use data and insights to continuously optimise product performance.
What we want from you
We’re looking for someone with proven experience in fundraising, marketing, or product management, with a track record of delivering successful projects. Strong leadership, project management skills, and the ability to build relationships and collaborate across teams are essential. A data-driven mindset and the ability to translate insights into actionable strategies will set you apart.
If you’re passionate about our cause and ready to make a tangible difference, we want to hear from you. Join us in driving positive change. Together, we’ll make a lasting impact.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 11th May 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 19th May 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking to appoint two Fundraising Officers to join our highly successful fundraising department, working within either our Corporate or University teams.
This is a fantastic opportunity to start your career in fundraising and the third sector, or to build on your existing experience. These roles will provide vital support across our Fundraising Team helping you develop the key skills needed to become a successful fundraising professional in the years ahead.
You will be joining an exceptional, talented and successful fundraising team, all with a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
The role at a glance
Contract:
Permenant
Start date:
As soon as possible, as agreed with candidate
Working Hours:
09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.
Location:
This role will be based at our Head Office in London.
Salary:
£30,000 (for candidates with no/ limited fundraising experience) up to £32,400 (for a more experienced candidate)
Annual Leave:
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff Benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Wednesday 7th May 2025
Interview Day (in-person) - Friday 16th May 2025. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.





The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.
With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
The Volunteer Relationship Manager will be required to:
- Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
- Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
- Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
- Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
- Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
- Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
- Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
- Diversity, Equity and Belonging
- Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
- Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy
- Ensure diversity equity and belonging is an integral aspect of volunteers
Qualifications and/or Knowledge (essential)
- Be educated to degree level or equivalent through experience
- Knowledge of best practices in volunteering, safeguarding, and inclusion
- Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
Experience (essential)
- Have proven experience in volunteer management and implementation of volunteer programmes
- Have experience of successfully managing a project or team
Experience (desirable)
- Experience of working in the voluntary sector, NHS, or public sector
- Experience of working in a membership organisation
Aptitude and Abilities (essential)
- Strong ability to recruit, train, and support diverse groups of volunteers
- Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals.
- Be able to manage a delegated budget and contribute to financial planning and budget setting activity
- Have the ability to think strategically and to develop and present plans clearly
- Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines
- Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
- Have evidence of well developed communication skills (written, verbal and digital) with the ability to
engage with a wide range of stakeholders
Values
- Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
- Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
- Flexible attitude to working hours
- Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
- Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision
Other (important)
- Be eligible to work in the UK
- Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Strategic Investment Lead- Strategic Delivery, Homewards
Salary: Circa £80,000
Location: Central London office three days a week, with flexibility to work from home for two days
Contract type: Three year full time contract
Holiday: 25 days per annum plus public holidays
Hours: 37.5 hours per week (Monday to Friday)
Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Overview:
In June 2023, Prince William and The Royal Foundation of The Prince and Princess of Wales launched Homewards. Homewards is a transformative five-year programme, working with six locations, to demonstrate that together it’s possible to end homelessness – making it rare, brief and unrepeated.
The Royal Foundation’s Homewards programme is recruiting into their Strategic Delivery team. This team will be focused on leveraging significant impact across the locations focused on key, cross-cutting, themes and report into the Programme Director.
Role Purpose:
We are seeking a motivated, creative and delivery-minded individual to join us as our Strategic Investment Lead. The Lead will work with partners to unlock more funding and finance for solutions to prevent and end homelessness. The role will focus on connecting our locations to finance and funding opportunities, driving capacity and confidence to engage where possible. It will also focus on unlocking new and improved flows of funding through strategic engagement with major global partners.
We are looking for a big thinker and pragmatic ‘doer’. This is a chance to create thriving local ecosystems across the UK connecting capital to solutions that will transform their approach to end homelessness – as well as shaping brand new finance opportunities. Our aim is to create models with our partners that can be scaled across the UK and beyond.
You might have worked for central Government on finance strategy in highly relevant area, or perhaps come from a strategy role at a major financial institution. You will understand the investment landscape but be able to think creatively about how it can be deployed to end homelessness.
Key Accountabilities, but not limited to:
- Lead, shape and deliver the funding and investment strategy as part of The Royal Foundation’s Homewards programme
- Work with a range of partners - experts, locations and partners from across the finance and investment sector to connect our locations to capital and leverage new forms of funding opportunities. The Strategic Investment Lead will be supported by an expert advisory group and specialist support as needed.
- Inspired by best practice and local progress, through partners, shape and support our locations to establish sustainable long-term connections and thriving ecosystems to deliver on their commitment to end homelessness
- Work with the Homewards location teams to ensure the funding and investment strategy delivers on Local Action Plans (our locations’ roadmaps to preventing and ending homelessness); and support them to identify high potential local partners and grow relevant local relationships
- Work closely with other Leads in the programme, specifically the Homes Lead and Employment Lead - and the central Partnerships team to ensure a joined-up approach which delivers maximum impact for Homewards and The Royal Foundation
- Work across the Homewards team to prioritise, co-develop and deliver the strategy, ensuring the approach is backed by a robust delivery plan
Relevant knowledge, experience and personal qualities
- Broad knowledge and experience of delivering finance and investment for social good and the role that debt, equity and grant/philanthropy can play in driving forward powerful societal outcomes – and an appetite to learn
- Demonstrable experience assessing risk and structuring relevant finance mechanisms, with a strong understanding of relevant language, concepts and approaches
- Comfortable and confidence engaging with a diverse range of partners from public, private and voluntary stakeholders to connect and create thriving place-based ecosystems
- Significant experience operating at a senior level working with major businesses to execute powerful new partnerships to create lasting impact - ideally with a focus on or background in a topic related to finance; and experience working at a local and national level to deliver
- A confident ‘Doer’ with a background in executing ambitious policy or programmes in a relevant setting
- Creative thinker with a desire to drive systemic change - understanding the role TRF and partners could play and what systemic change could look like when it to comes to delivering financial solutions to end that end homelessness
- Confident leader who can support and empower the Homewards team to confidently engage in this area; and be an ambassador for Homewards across the finance and social impact sector
The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.
This post is subject to receipt of satisfactory references and if London-based with the right to work in the UK.
Company & Culture:
The Royal Foundation is the family Foundation of The Prince and Princess of Wales. Their Royal Highnesses are committed to using their platform to unite and positively impact the lives of people in the UK and around the world. Through the Foundation, The Prince and Princess identify and tackle society’s greatest challenges, with a particular focus on a healthy society and healthy planet.
Our work is built on world-class research, long-term partnerships, and measurable, scalable impact. We build collaborative initiatives where leaders from all parts of society can come together to identify emerging challenges, agree joint action, and make a real difference on key societal challenges.
APPLY NOW
If you have the relevant skills and enthusiasm for the role, then we’d love to hear from you. Please send your CV and covering letter (no more than two pages) explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Strategic Data Lead, Homewards
Salary: £70,000 - £80,000
Location: Central London office three days a week, with flexibility to work from home for two days
Contract type: 3 Year FTC- Full Time
Holiday: 25 days per annum plus public holidays
Hours: 37.5 hours per week (Monday to Friday)
Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Overview:
In June 2023, Prince William and The Royal Foundation of The Prince and Princess of Wales launched Homewards. Homewards is a transformative five-year programme, working with six locations, to demonstrate that together it’s possible to end homelessness – making it rare, brief and unrepeated.
The Royal Foundation’s Homewards programme is recruiting into their Strategic Delivery team. This team will be focused on leveraging significant impact across the locations focused on key, cross-cutting, themes and report into the Programme Director.
Role Purpose:
We are seeking a motivated, creative and delivery-minded individual to join us as our Strategic Data Lead. The Lead will work with partners to support our locations to bring together current data and use it more effectively to end homelessness – and leverage brand new forms of data from a range of public and private sources.
They will focus on deploying data to identify and intervene as early as possible to prevent an individual’s homelessness, working with a ground-breaking collaboration of public and private partners.
We are looking for a big thinker and pragmatic ‘doer’. This is a chance to be at the cutting-edge of shaping a best-in-class approach to using data to end homelessness with internationally leading partners. Our aim is to create models with our partners that can be scaled across the UK and beyond.
You might have worked on strategy for a progressive technology company, led data strategy at a major corporate or driven impact through data linked to a significant social challenge. You will be a strategic thinker ready to put your knowledge to work in driving an end to homelessness.
Key Accountabilities, but not limited to:
- Lead, shape and deliver the Data strategy as part of The Royal Foundation’s Homewards programme
- Work with a range of partners from across the data sector to shape ambition across our locations and design cutting edge innovations and approaches to prevent homelessness, from new sources of data to the use of predictive analytics and AI
- Identify and convene commitments to deliver the resources and expertise needed to progress this ground-breaking work across the locations. The Data Lead will need a strong understanding of the potential needs and nuances of each location which are across the UK.
- Build a network of expert support and work across the Homewards team to prioritise, co-develop and deliver initiatives, ensuring the approach is backed by a robust delivery plan
- Work with the Homewards location teams to ensure the data strategy delivers on Local Action Plans (our locations’ roadmaps to preventing and ending homelessness); and support them to identify high potential local partners and grow relevant local relationships
- Work closely with other Leads in the programme and the central Partnerships team to ensure a joined-up approach which delivers maximum impact for Homewards and The Royal Foundation
- Shape and deploy an approach to share insights from our work with other locations on data so the approach can scale.
Relevant knowledge, experience and personal qualities
- Strong knowledge of what it takes to deliver cutting edge data projects locally, and proven sensitivity to public and private sector pressures that shape that delivery
- Proven leader in delivering ambitious data programmes or social impact initiatives with a strong data component
- Experience delivering strategic projects and new partnerships, ideally working with the private sector and with multiple stakeholders, to create lasting impact
- Desire to drive systemic change, understanding of the role TRF could play and a vision of what systemic change could look like when it comes to data and homelessness
- Comfortable operating in legal and regulatory complexity whilst maintaining the ability to ‘think big’
- Confident leader who can support and empower the Homewards team to confidently engage in this area
- Self-starter and desire to collaborate - we’re a lean team who matrix work and person would need to be up for mucking in!
The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.
This post is subject to receipt of satisfactory references and if London-based with the right to work in the UK.
Company & Culture:
The Royal Foundation is the family Foundation of The Prince and Princess of Wales. Their Royal Highnesses are committed to using their platform to unite and positively impact the lives of people in the UK and around the world. Through the Foundation, The Prince and Princess identify and tackle society’s greatest challenges, with a particular focus on a healthy society and healthy planet.
Our work is built on world-class research, long-term partnerships, and measurable, scalable impact. We build collaborative initiatives where leaders from all parts of society can come together to identify emerging challenges, agree joint action, and make a real difference on key societal challenges.
APPLY NOW
If you have the relevant skills and enthusiasm for the role, then we’d love to hear from you. Please send your CV and covering letter (no more than two pages) explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.
Position: Director of External Affairs
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of External Affairs a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for an experienced and focused leader who has the ability to drive forward our brilliant Policy & Evidence, Campaign & Public Affairs and PR teams. We’re looking for someone who can work collaboratively across the organisation to ensure our work has a positive impact for the MS community.
With the ability to provide strategic and thought leadership, you’ll act as the leading authority on matters relating to external affairs, providing advice across the organisation including to the Executive Group and Trustees.
You’ll have significant experience of developing and implementing relevant external affairs strategies and of successfully leading policy, communications or campaigning functions in an organisation of comparable size and complexity. You’ll also need to be influential both internally and externally, including representing the MS Society at a range of external meetings with a variety of audiences.
As well as leading on planning and budget setting for the external affairs functions, as a member of the leadership team, you will also contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.
We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting high performing teams and enabling them to do their best for the MS community.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview date:
First interviews: Friday 23 May 2025
Second interviews: Wednesday 28 May 2025 or Thursday 29 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Group FP&A Manager | £450 - £500 per day (Umbrella) | Hybrid | London | 6-months +
For a large international organisation, we are recruiting an Interim Group FP&A Manager who will coordinate and produce consolidated financial plans, budgets, and forecasts. The Group FP&A Manager will contribute to planning activity and data across Finance, working closely with Regional Finance Directors to ensure consistency of all planning and forecasting. This role will report to the Director of Group Planning and Reporting and will lead, manage, and motivate a Financial Planning Analyst. This role is for a minimum of 6-months and could be extended.
Main Duties:
- Provide a financial planning, forecasting and management reporting service in the UK, Regions, and international business units across Group level.
- Deliver monthly MI reports
- Coordination and delivery of annual budget, quarterly forecasts and monthly re-forecasts
- Support multi-year planning
- Tracking and forecasting of financial KPIs
- Support the Director of Group Planning and Reporting in preparing reports for Exec on reporting and planning deliverables
- Lead continuous improvement of processes across monthly close, financial commentary and analysis and cash-flow forecasting
- Ensure the MI and forecasts are fit-for-purpose during a period of transformation and change
- Play a key role in the implementation of a new planning and reporting tool as part of a global finance transformation programme
- Set planning and forecasting timetables for the organisation
- Work closely with the Head of Strategic Planning and coordinate with the UK and Regional finance teams to ensure alignment of all financial planning activity
- Support strategy in the collation and consolidation of 5-year planning
- Development and rollout of multi-year planning workbooks and processes
- Work closely with Shared Service Centre in India, supporting the FP&A team in-country
- Lead, manage and motivate one Financial Planning Analyst
Person Specification:
- Qualified Accountant with proven Group-level FP&A experience including MI reporting
- Experience managing the annual planning and reporting calendar
- Ability to build budgets, forecasts, and annual plans at Group level
- Annual planning and reporting at Group-level
- International and multi-cultural company experience
- SAP experience, financial modelling, and advanced Excel
- Shared Services experience
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
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Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
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Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
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Produce dynamic newsletter content that strengthens reader engagement and drives action.
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Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
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Handle press enquiries and proactively promote 999 Club’s work across media channels.
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Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth.
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Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
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Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
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Produce regular reports, data and analytics on social media and website activity to inform strategy.
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Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
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Maintain and update the WordPress website, applying best practices in SEO and accessibility.
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Support colleagues with research, case studies, consultations, and other initiatives.
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Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
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Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
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Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
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Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
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Proven expertise in communications, marketing, and brand development.
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Strong customer service and public relations skills.
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High confidence with IT systems and a willingness to learn new platforms.
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Experience maintaining a CRM database.
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Experience in website design, management, and upkeep.
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Hands-on experience managing social media for an organisation, charity, or company.
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Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
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Experience working in a community organisation or charity.
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Knowledge of best practices related to homelessness.
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Experience writing press releases and building relationships with media contacts.
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Experience developing and/or managing Membership or Patron schemes.
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Experience working with legacy media.
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Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
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An ability to be dynamic and to think creatively and strategically.
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A solutions-focused mindset with a proactive approach to problem-solving.
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Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
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A commitment to lifelong learning and your own Continuing Professional Development.
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A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
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Excellent written and verbal communication skills.
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Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
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Adept at building relationships with colleagues, service-users (members) and partner organisations.
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A people-centred, compassionate, and non-judgemental approach.
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A belief and enthusiasm for 999 Club’s mission.
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A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
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Adhere to 999 Club’s policies and procedures at all times.
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Demonstrate and uphold the values of 999 Club in all interactions.
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Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
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Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
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Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
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An basic Disclosure and Barring Service (DBS) check.
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Two satisfactory references.
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999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
Please email Ben Latham, Head of Fundraising with a CV and Cover Letter outlining your suitability for the role.