Head Of Operations And Programmes Jobs in Home Based

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. We exist to solely support The Christie NHS Foundation Trust and its patients providing enhanced services over and above what the NHS funds.

 The Charity Finance Director will oversee the Charity’s finances, including financial planning, forecasting and reporting. They will be an integral part of the senior leadership team working closely with the Chief Executive and the board of trustees to achieve strategic objectives.

 This is a really exciting time to join the Charity as we continue to embed our change of governance structure and develop new ways of generating income, including social investment opportunities.

 This senior level role requires a team player with integrity and resourcefulness, coupled with exceptional analytic and problem-solving skills and the drive and motivation to support the Charity’s ambitions.

The role

We have a vacancy for a Regional Administrator working 33 hours per week. You would be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in Cambridgeshire, supporting the Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within Cambridgeshire. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the Cambridgeshire, Peterborough and Huntingdonshire area.

You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the Cambridgeshire service.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office 
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm

Key Responsibilities 

• Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
• Deputising for the Director in security matters as required
• Operation of the ISMS and Data Protection processes
• Managing risk register, preparing for management review meetings
• Developing/maintaining controls and ensuring they are implemented across the organisation
• Refining our security KPIs and maintaining them
• Proposing actions from KPIs, events and incidents and coordinating resultant work
• Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
• Ensuring secure endpoint and cloud posture
• Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
• Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
• Feeding into training and awareness programmes and improving security culture
• Preparing for audits and carrying out remediation work
• Working with the Director to create, maintain and manage policies and ensure compliance
• Planning and participating in incident response exercises
• Managing major incidents and conducting post mortems/reviews

Person Specification

Essential

• Experience of risk management
• Working knowledge of security standards and frameworks, particularly ISO 27001
• Knowledge (and preferably experience) of GDPR and DPA 2018
• Experience of incident management
• Excellent knowledge of high level security concepts and best practice
• Excellent documentation skills, including policies and standards
• Knowledge of the following areas (deeper experience of one or more preferred):
• Endpoint security
• Network security
• Cloud security
• Application security
• Identity and access management
• Secure distributed working practices
• Excellent written and verbal communicator
• Ability and desire to learn new tools, skills and consider other perspectives
• Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
• Ability to manage own time, confirm priorities and expectations
• Independent worker who knows when to ask questions
• Comfortable working with the wider team and organisation
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
  Exposure to ITIL (ITIL Foundation or higher preferred)
• Experience in one or more of the following:
  • Cloud (AWS preferred)
  • Salesforce
  • SSO & federated identities
  • Network security, SASE & VPNs
  • Endpoint security
  • Infrastructure security and best practices
  • Working knowledge of encryption technologies
  • Password management and access control
  • Security training and awareness
  • Secure distributed working practices
  • Securing domains
• Detection and response, with excellent troubleshooting skills
• Working knowledge of one or more of these tools/products:
  • Salesforce
  • JIRA & Confluence
  • Mac/iOS & ChromeOS
  • Windows/Office365
  • Google Workspace
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
• Decisive, proactive, knows when to check the boundaries

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Sports & Community Centre Manager (permanent or interim role for 12 months)

Salary: £36k to £42k per annum (depending on experience) 35 hours per week average (flexible – would consider reduced hours) 25 days A/L + contributory pension scheme.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

This is a great opportunity for the right person to join us as we continue to develop and invest to support the communities and individuals we serve. The Sports & Community Centre has a newly installed sports pitch, small gym, sports hall, and community halls/rooms. It also has a large outside field prime for development as part of our nature and wellbeing programmes in tandem with our second centre, our Nature & Wellbeing Centre by Edgbaston Reservoir.

The Centre hosts a wide range of community activities – Sports & Fitness, Little Settlers, Ageing Well, Training, Learning & Wellbeing, accredited Money Advice Services, and other social activities to bring people together to share and build community and personal wellbeing.

As Centre Manager and as a key member of the Settlements’ Management Team, you will manage and lead the Centre through this important phase of development, ensuring we are fit and focused for the years to come, delivering high-quality services and activities our people want, deserve, and expect. You will have energy and vision, a track record in community development and enterprise, excellent leadership qualities with ability to motivate and inspire others. This is a busy but rewarding hands on role that cuts across all aspects of the charity.

For an informal chat please call Theresa Gniadkowski.

Previous applicants need not apply. No agencies please.

Closing date: 12 noon, Wednesday 20 November 2024

Interviews: Friday 29 November 2024

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Are you looking to make a real impact and contribute to saving lives through media work? Do you have the skills to react to the news agenda, develop compelling media campaigns and work sensitively with storytellers? If so, you could be just who Samaritans is looking for to join our friendly team as a Media Officer. ​

• £20,400 - £21,120 per annum for 21 hours/week (£34,000 - £35,200 FTE).
• Additional on-call allowance.
• 12 months fixed term contract covering maternity leave.
• Part-time role - 3 days per week with flexible working.
• We are flexible on work pattern (what days and hours per week the role is carried out).
• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R.
• In-person working: Meeting in person and working collaboratively are things we value. From Jan 2025, staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.

Key Responsibilities​
As a Media Officer, you’ll be a key member of our Media team:

• You will respond to journalist enquiries and ensure Samaritans has a voice in the issues that matter to us. 
• You’ll help plan and deliver our proactive media campaigns, which will help us reach new communities and existing audiences to raise awareness of the emotional support we provide. 
• You’ll also work on campaigns and key moments that highlight our important policy and influencing work. 
• Working with lived experience is a cornerstone of our media work, and you’ll regularly be in touch with storytellers, including callers, volunteers, fundraisers and high-profile supporters.​

About You​

• Experience in pitching to different types of media and reporting on coverage.
• Experience in drafting media materials e.g. briefing notes, press releases and reactive comments. 
• Experience of working sensitively with case studies and placing their stories in the media
• Experience of working in: newspapers, a charity press office, a commercial PR agency or in-house media / public relations.
• A clear understanding of UK media, its interests and needs.
• An understanding of how different audiences engage with media/news content differently across digital platforms (or online/offline channels).
• Experience of dealing with high level editorial teams within the UK media.
• Good computer skills in word-processing, databases and spreadsheets.

Our Benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.​

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks. ​​

Being Inclusive​

​
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

​
Application 

​
If this sounds like the opportunity for you, please upload your CV and answer a couple of application questions about your transferable skills and experience, including the following:

1. What makes you want to apply for this role at Samaritans? (300 words max) 
2. How much experience have you had working in a press office or in a PR agency before? (300 words max) 
3. Have you got experience working sensitively with case studies to secure media coverage? (300 words max) 

​
Applications close at 9 am on 4 November, with video interviews likely w/c 11 November 

Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham, Camberley and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.

 

Director of IT, Digital Transformation & Facilities

Salary: £70,000 to £75,000 per annum (WTE based on 37 hours per week)

We are seeking an experienced Director of IT, Digital Transformation, and Facilities to lead our digital strategy, IT infrastructure, and facilities management.

Phyllis Tuckwell has an excellent reputation for providing high quality care to people at the end of their lives. Our work culture encourages creativity, collaboration, and continuous learning. We believe in equipping our people with the tools and opportunities to develop and succeed in a dynamic environment.

This is a great opportunity to be part of Phyllis Tuckwell as we embark on our new 5 year strategy and work towards the completion of our new Hospice in Farnham.

As the Director, you will be responsible for driving the transformation of our IT and operational infrastructure, leading the digital strategy, and overseeing the effective management of our physical assets and facilities.  

The role would suit someone who wants to make a positive difference and help make sure that every day is precious.  Please see the job description and person specification for further information.

If you are interested in this role, you are strongly encouraged to contact our Chief Executive, Sarah Church on 01252- 729400 to discuss.

Our benefits include:

• 6 weeks paid holiday plus public holidays
• Hybrid / Flexible Working
• Personal Pension (matched contributions up to 7.5%)
• Excellent education and training
• Employee Assistance Programme
• Health Cash Plan Scheme
• Blue Light Card
• Staff Benefit Voucher Scheme
• A motivated and compassionate team whose passion is to make a difference

If you are unable to apply online please contact HR on 01252-729408

Closing date for receipt of completed applications:  Thursday 7th November 2024

Interviews will be held week commencing:  Monday 18th November 2024

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

This post is subject to a Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

An award-winning and fast growing organisation, which provides dedicated support to individuals in times of crisis and economic need, is recruiting a Financial Controller. Having recently expanded its services beyond London to the wider UK, this is an exciting time to be joining an organisation whose values are based on key principles of fairness and equality.

The charity offers key and much needed services and support for people by providing tangible and practical support services. The Financial Controller position is an opportunity to join the charity at a time of significant recent and further upcoming growth. Reporting into the Head of Finance, a summary of some of this role’s duties is as follows:

• Undertake all aspects of financial reporting requirements for the organisation’s entities.
• Prepare statutory accounts and contribute to leading the year-end reporting processes
• Support the Senior Leadership Team in the provision of relevant commentary and analysis on monthly management information
• Develop annual budgets for internal departments, supporting budget-holders on in-year budget updates to advise on performance vs. budget
• Responsibility for oversight of financial operations (transactions, payments etc.) undertaken by the Finance Officers
• Strong prospects for future internal career development opportunities as the organisation grows in size

You will be:

A part-qualified, qualified or qualified by experience accountant

You will have exposure to both financial and management reporting and have good to strong excel skills

Candidates from all sectors (charity, commercial and other) are encouraged to apply, though you must be motivated by working in a values-driven organisation

 

What’s in it for you:

• Salary of £50,000 per annum
• Full time or part-time applicants will be considered
• 25 days Annual leave (FTE) + Bank Holidays
• Private health insurance and Employee Assistance Programme
• Interest free staff loan scheme

We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.

Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.

Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.

You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead  Organiser.

We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.

This role will require some evening and weekend working, though this will be infrequent.

We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.

Reed Finance are proud to be working exclusively with London Design & Engineering University Technical College in appointing a Chief Financial Officer (CFO) to oversee all financial aspects of their educational institutions, including the UTC, the 6th Form, and the Engineering Skills College. The CFO will be responsible for strategic financial planning, managing financial risks, financial reporting, and ensuring sustainable economic health.

This is an exciting time to be joining when significant and substantial growth is being planned, which you will be pivotal in supporting the delivery of. We are seeking an insightful and highly strategic individual who has the ability and appetite to influence at both micro and macro level. An engaging individual, comfortable with leading day-to-day operations and presenting to trustees and external organisations.

Key deliverables of the role:

• Advise the CEO and board on financial strategy and operations.
• Develop and implement the trust’s strategy, providing financial analysis and guidance on all activities.
• Conduct financial due diligence on potential new members of the trust and report recommendations.
• Manage the budget process, ensuring alignment with the trust’s strategic objectives.
• Develop and monitor the trust’s business plan using effective financial and budget modelling.
• Ensure robust financial management through the development and monitoring of financial policies and procedures.
• Manage internal and external audit procedures, ensuring compliance and addressing any recommendations.
• Oversee the trust’s commercial contracts and procurement procedures to achieve financial efficiencies.
• Complete and submit financial returns as required by regulatory bodies.
• Manage the central finance team, ensuring professional development and best practices.

Required Skills & Qualifications:

• Professional accounting qualification (ACA, ACCA, CIMA, or equivalent).
• Bachelor’s degree or higher in Finance, Accounting, Business Administration, or a related field.
• Proven experience in a senior financial leadership role within a similar sized organisation.
• Demonstrated success in financial planning, analysis, and strategy development.
• Strong leadership and management skills, with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels.
• Strategic thinker with strong project management skills.
• In-depth knowledge of financial regulations, standards, and best practices.

Benefits:

• Competitive salary package.
• Opportunities for professional development and growth.
• Dynamic and supportive work environment.
• Contribution to significant educational initiatives.
• Hybrid working available, typically one day per week working from home, though consideration for two working days from home will be given for the right individual.

The closing date for applications, which will require a tailored CV and supporting statement is midnight on Sunday November 3rd.

Local Finance Consultant – Citizens Advice

MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key Responsibilities include:

• Provide support to local offices with their financial management, reporting and processes.
• Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
• Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
• Upskill local offices with their financial acumen and ability for self-service.

The successful candidate will:

• Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
• Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
• Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.

For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.

The deadline for applications is Sunday 3rd November 2024.

Location:UK, Egypt, oPt, Lebanon 

Location type:Hybrid

Reporting to: Director of Finance and Operations

Annual salary: £66K GBP (UK), $50K USD (Lebanon), 232K ILS (oPt), $45K USD (Egypt)

Contract type: Permanent

Working hours: Full-time (35 hours)

Manages: 1

Candidate level: Senior Management

MAP’s Mission

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory (oPt) and Palestinian refugee camps in Lebanon.

Job Purpose

The Deputy Director: Supply Chain & Logistics will be responsible for overseeing the organisation’s goals and strategy related to supply chain management, procurement, and logistics to ensure these functions best support MAP’s mission.  With the organisation currently experiencing a period of growth in both headcount and scale of operations, the role will be key in enhancing logistics capabilities, supporting expansion efforts, and maintaining consistency in supply chain and logistics practices across multiple regions. This new role will be crucial in managing and optimising supply chain operations across multiple countries and regions, aligning logistics strategies with organisational objectives, and ensuring efficient and secure delivery of medical and other supplies within a complex humanitarian crisis.

Duties and key responsibilities

Leadership, Collaboration & Line Management

· Support the Director of Finance and Operations through preparation for and reporting to governance meetings.

· Participate actively as a member of the Leadership Team.

· Provide leadership, direction, training, and motivation as appropriate to the Procurement & Logistics Manager, and working with the directors of MAP’s overseas offices, to the relevant local procurement, finance, audit, security and logistics staff.

Supply Chains and Procurement

· Oversee MAP’s supply chain strategy to deliver efficient and timely support to field offices within an ever-changing humanitarian crisis.

· Embed logistics strategies to ensure the timely and efficient delivery of humanitarian aid including medical supplies, essential goods and other supplies and materials, while navigating complex and unstable environments.

· Oversee and monitor all the procurement processes and commitments to source goods in compliance with organisational policies and donor guidelines, ensuring cost-effective purchasing, quality control, and ethical standards.

· Manage and grow relationships with local, regional and international suppliers, transport providers, insurers, and partners to secure reliable supply routes and mitigate risks related to border crossings, roadblocks, and security threats.

· Analyse supply chain data and assess trends related to demand, transportation routes, supplier performance, and security conditions to inform strategic decision-making and anticipate future needs.

· Have oversight of each of MAP’s warehouses and distribution centres to ensure proper storage, inventory control, and the safeguarding of supplies against theft, damage, or diversion in high-risk areas.

· Ensure all logistics operations comply with local laws, international regulations, donor requirements, and internal policies while developing contingency plans and risk mitigation strategies for emergencies or sudden changes in the security situations.

· Work closely with the People and Culture, Programmes, and Advocacy teams in the deployment of staff, contractors, emergency medical teams and delegations, including managing travel, accommodation and subsistence for deployed and inbound staff.

· Work alongside each country offices’ finance staff to monitor supply chain needs, enable effective risk management, ensure timely supplier payments to optimise resource allocation.                                                                                              

Risk Management

· Risk management – manage strategic and operational risks supply chain and procurement areas working with the Head of Internal Audit & Compliance.

· Maintain insurance policies across all MAP offices to ensure appropriate and adequate risk mitigation and meet statutory requirements.

Person Specification

Experience

· Relevant recognised qualifications in Supply Chain Management, or a related field.

· Substantial experience in providing humanitarian aid in conflict zones, or a similar field.

· Strong background in supply chains, procurement and logistics within the NGO sector within a regional or international setting.

· Experience working in conflict and high-risk security environments with complex supply chains across multiple countries.

· Strong background in sourcing, negotiating, and managing relationships with local and international suppliers to secure cost-effective and high-quality goods.

· Ability to analyse market data and information, evaluate options and to think and plan logistics and supply chains strategically.

· Experience with working in a diverse and multi-cultural environment, including ability to recognise and address challenges arising from working in occupied zones.

Skills and abilities

· Ability to undertake a complex management role in an international organisation.

· Ability to work collaboratively with diverse teams and build positive workplace culture under challenging conditions.

· Flexibility and adaptability to respond to changing circumstances and urgent needs in occupied areas.

· Proven ability to negotiate and handle situations with diplomacy.

· Excellent interpersonal and communication skills.

· Fluent in spoken and written English required.

· Excellent IT skills, including experience of using Office 365 software.

· Solution-focused approach, ability to work under pressure.

Knowledge

· An appreciation of the political complexities in the Middle East region, of the Israeli-Palestinian conflict and of the position of the Palestinian refugee population in regions where MAP operates.

Personal attributes and other requirements

· Commitment to MAP’s mission, services, and the right to health.

· Support and promote diversity and equality of opportunity in the workplace.

· Work collaboratively with others in all aspects of our work.

· Willingness to work flexibility during busy periods and in emergencies.

· Be flexible and perform other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.

· Abide by organisational policies, codes of conduct and practices.

· Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.

· Commitment to the values and ethos of MAP.

· Prepared and able to travel frequently occasionally to Egypt, Lebanon, the occupied Palestinian territory, and Israel.

Terms and Conditions

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

This is a new role, and a review of the job description will be undertaken in early 2025 or earlier if required.

The deadline for applications is Sunday 3rd November 2024.

Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Location Riddings Lighthouse, Derbyshire
Contract: Permanent, Full Time
Salary: : £26,500 - £28,500 per annum
Working Hours: 37.5 hours per week Monday to Sunday (5 days) acting as an emergency contact on a rota basis one weekend in four.

The Lighthouse retail portfolio prides itself on innovation and creativity ,offering the sale of preloved goods in an array of shops within local communities. Lighthouse retail has 34 stores across Derbyshire and Nottinghamshire run by paid staff and volunteers. Our retail vison revolves around ‘The People’ within the organisation with a view to invest and develop to reach our fullest potential.

The People Manager will be responsible for overseeing the staffing across each one of our stores, ensuring that shops are fully staffed day to day. They will need a practical and engaging approach to enable staff to thrive in their roles and feel supported to meet the charity’s vision and mission. They will work alongside the rest of the retail team ensuring the aims and objectives of the people strategy are achieved.

Key Tasks & Responsibilities
People Management

- Be responsible and accountable for the day-to-day operations relating to the people side of retail.
- Ensure the shop team and volunteer relationship is a professional and successful one
- Act as the first point of contact for the volunteer administrator in relation to volunteering matters and queries for retail.
- Effectively communicate any relevant information to all shop teams regarding updates, charity activities, incentives, and performance.
- Work closely with management and employees to embed changes and ensure solutions are realistic and sustainable.
- Be able to work closely with the retail management team including the retail sales manager to ensure the people side of the charity is not impacting sales.
- Overseeing the retail portfolio sickness and absence management including allocation and approval of annual leave throughout the year, forward planning contingency strategies ensuring shops are covered all the time even at short notice. Ensuring staffing hours do not exceed there’re banding allocation.
- Be competent in assisting with grievances, supporting with investigations and assisting with disciplinaries.
- Act as deputy safeguarding lead as and when required. Be able to act in an advisory capacity demonstrating a higher level of experience and understanding when dealing with safeguarding issues that arise.
- Be responsible for overseeing and leading with probation placements across our retail sites, acting as point of contact and ensuring that the relevant paperwork is up to date including the risk assessments for each placement.

People Development

- Ability to mentor and support staff through regular one to ones ensuring that they feel fully equipped to achieve optimum success in their work.
- Collaboratively with the HR team review and update the volunteer induction and training programme ensuring all aspects are relevant to the retail portfolio.
- Support staff with capability and performance issues including the management of their own staff issues such as, sickness, disciplinary, grievances and concerns through probation periods.
- Work closely with the retail management team on the delivery of innovative and interactive internal and external training to help staff develop their skill sets and achieve career satisfaction.

Recruitment & Onboarding

- Work closely with HR developing and implementing strategies to improve recruitment, attracting suitable staff, and retaining them.
- Ensure suitable and sufficient coverage of volunteer support in the retail portfolio.
- Lead on the recruitment of new staff members, being able to assist shop managers in developing better teams and building strong foundations in line with the people strategy and recruitment and selection policy.
- Ensure that new staff members are fully trained and placed in a suitable training store.
- Monitor and track performance throughout staff probation periods alongside the retail sales manager.

If you are interested in applying for this post, please click to apply to view the full applicant pack which includes the full job description and person specification.

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

About Us
Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire. As a Christian charity, we believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families. We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.

People and values are at the heart of who we are and what we do as charity and we are proud to employ talented colleagues from diverse backgrounds. Guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.

Closing date: 15-11-2024

REF-217 451

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past 18 months, Acorns’ leadership team has enhanced collaboration and innovation across the charity and focused on embedding an organisation-wide fundraising culture, deepening internal relationships, and harnessing data analysis to drive performance. With this strong foundation in place, they are seeking a Director of Income Generation to play a key role in shaping the organisation’s strategic direction while leading and integrating fundraising and retail operations.

About the role

As a key member of Acorns’ Executive Directorate, you will play a central role in shaping the organisation’s leadership and strategy. You’ll develop and implement innovative strategies to maximise fundraising income across individual giving, corporate partnerships, community fundraising, trusts, and legacies. In addition, you will oversee the performance and continued success of Acorns’ retail operation, strategically supporting the Retail Director in driving growth across a portfolio of c.50 shops.

This is an exceptional opportunity for a senior fundraiser seeking a strategic leadership role with a broad scope in a collaborative and positive culture. Under the leadership of a CEO who deeply values fundraising, Acorns is committed to investing in bold ideas and developing your team, setting the stage for future growth and long-term success.

As Director of Income Generation, you will: 

• Join a high-functioning Executive Director team to effectively govern and lead the organisation’s strategic development
• Provide strategic direction, inspiration and leadership to the fundraising and retail teams, ensuring alignment with Acorns’ mission and values
• Develop and implement a comprehensive and innovative income generation strategy to meet ambitious financial targets
• Work closely with the Director of Retail to lead the strategy and operational management of 43 high street shops and 4 superstores, driving sales growth and profitability
• Build collaborative relationships across the organisation, contributing to a culture of cross-function working
• Explore new opportunities, including prize-led giving and digital fundraising, to keep Acorns at the forefront of fundraising innovation
• Act as an ambassador for Acorns, including addressing prospective donors and partners at events

About you

Ideal skills and experience: 

• Extensive experience in fundraising leadership across multiple income streams
• A track record of creating and implementing innovative fundraising strategies
• A skilled leader with experience managing high-performing teams, providing guidance and support to maximise the strengths of staff
• Proven ability to think creatively, offering fresh approaches to fundraising that are both innovative and practical
• Ability to use data insights to drive strategy and decision-making, including tapping into demographic insights and donor behaviour to inform innovative fundraising strategies
• Strong public speaking and networking skills, including representing organisations at high-profile events, conferences, and other functions
• Passion for Acorns’ mission of supporting children and families and a willingness to learn and adapt to the hospice sector

Acorns Children's Hospice is partnering with Ed Cherry at QuarterFive for this appointment. 

The applicant pack below contains further details of the organisation, role, opportunities and person specification. For suitable applicants, a full brief will be shared, with guidance and support for formal applications (via CV and cover letter), which are to be submitted by Thursday 14th November.

The Organisation:
The Hardman Trust is the only UK charity focused specifically on the needs of people on long term sentences. We support people during their sentence, as they prepare for release, and as they settle back into the community. Our vision is a future where everyone can achieve their potential within and beyond prison.

To find out more about The Hardman Trust, visit our website.

The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever strategy and looks forward to the next phase of its journey.

Our recently successful applications to both the Lottery (Reaching Communities) and the City Bridge Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. We have recently completed a merger with another charity and are open to further such mergers in the future.

Person Specification:
You will bring the following skills and experience to the role:

•  Strategic development
•  Leadership and management
•  Financial and commercial 
•  Outreach and communications

Please download our Candidate Information Pack for the person specification and more information on the role.

How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:

•  An up-to-date CV
•  A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website. 

If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.

Application Closing Date: Friday 22nd November 2024
Interviews with The Hardman Trust:4th/ 10th/ 13th December 2024

We look forward to recieving your application.