Head Of Member Support Jobs in Manchester

This is a fantastic opportunity for an ambitious and driven HR Advisor to join the supportive and collaborative team at Blind Veterans UK, a military charity, who help blind ex-Service people of every generation lead the life they choose, rebuilding lives after sight loss, away from isolation and towards a life of fulfilment, and providing them with rehabilitation, training, practical advice and emotional support.

The charity is in a period of transformation focusing on future growth and over the next two years they will be revising the organisational strategy and planning for a new future, so that they are able to deliver the best possible support to their existing and potential beneficiaries from a financially sustainable position. 

The HR Advisor will support the Head of People and Culture and HR People Partners to deliver an effective HR ‘self-service’ in line with organisational strategy and the charity’s culture and values. Acting as the secondary point of contact for HR queries you will act as a trusted advisor for day-to-day people related queries. You will play a key role in managing the employee lifecycle, with a focus on onboarding, offboarding, and payroll processing. You will be a crucial part of ensuring seamless HR operations, requiring meticulous attention to detail and a proactive approach.

You will: 

• Demonstrate high knowledge levels of key HR processes and practices, including current knowledge of employment law and best practice.
• Exhibit excellent interpersonal, written and verbal communication skills, be highly organised with strong time management, and the ability to prioritise workload.
• Have strong networking skills – internally and externally and the ability to build positive relationships at all levels.
• Have proven ability to think laterally and strategically, applying commercially minded thinking in a non-for-profit setting and be proactive in analysing data and identifying trends.
• Have a good working knowledge of Microsoft Word, Excel, Outlook and HRIM systems.
• Be a member of the Chartered Institute of Personnel and Development, qualified at Level 3 or above, or relevant vocational experience.

This role offers the chance to hone your skills within a fast-paced environment while contributing to a wider organisational transformation. If you can work confidentially, with tact and diplomacy, are collaborative, with a positive approach to equality and diversity then we would like to hear from you. 

Adhoc travel across the UK is required.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status*, or other category protected by law.

*Any veteran applying for this role will be offered the opportunity to interview. 

Location: Homebased with occasional travel - a mandatory monthly meeting in London (expenses covered)

Closing date: Sunday 26 January 2025

Job Title: Director of Finance
Location: Remote, with visits require to Horsham, West Sussex
Reports to: Chief Executive Officer

About Roffey Park Institute
Roffey Park Institute is a pioneer in leadership and organisational development, with over 70 years of experience empowering individuals and organisations to reach their potential. Known for its innovative approach and deep expertise, Roffey Park is now seeking an exceptional Director of Finance to join its leadership team and play a crucial role in shaping the future of the Institute.

The Role
The Director of Finance will be a key strategic leader within Roffey Park, responsible for overseeing and managing the financial operations of the Institute. Reporting to the CEO, the Director will have the opportunity to influence major financial decisions, ensuring the organisation’s long-term sustainability, compliance, and success. The Director will work closely with the senior management team and the Board of Trustees to provide strategic guidance, turning financial insights into actionable plans that drive growth and innovation.

Key Responsibilities

• Lead Financial Strategy: Develop and execute financial strategies that align with Roffey Park’s vision and ambitious goals, ensuring sustainable growth and financial stability.
• Oversee Financial Planning & Reporting: Manage the budgeting, forecasting, and financial reporting process, ensuring Roffey Park’s financial health remains strong and compliant with all regulations.
• Ensure Financial Excellence & Compliance: Lead the implementation of effective financial controls, audit processes, and ensure adherence to financial regulations and best practices.
• Inspire and Lead the Finance Team: Lead and mentor a high-performing finance team, fostering a culture of collaboration, innovation, and continuous improvement.

Who They’re Looking For

Roffey Park is looking for an experienced and forward-thinking finance professional to join their leadership team. The ideal candidate will bring:

• A degree in finance/accounting and a professional accounting qualification (e.g., ACCA, CIMA, ACA).
• 10+ years of senior finance experience, with expertise in both the charity and commercial sectors.
• Proven leadership experience, with a track record of driving transformation and managing financial functions through digital change.
• Deep knowledge of UK financial regulations, budgeting, financial reporting, and compliance.
• Exceptional analytical skills and the ability to turn complex financial data into strategic insights.
• Proficiency in financial systems (e.g., SAGE, MS Excel) and a passion for embracing digital solutions.

Why Roffey Park?

This is an exciting opportunity to join a respected and forward-thinking organisation at a time of growth and transformation. By joining Roffey Park, the successful candidate will:

• Play a pivotal role in shaping the future of a leading organisation in leadership development.
• Work in a dynamic, innovative environment where new ideas and continuous improvement are valued.
• Lead and inspire a talented finance team, contributing to their growth and success.
• Be part of an organization that makes a real impact, empowering leaders across industries.
• Remote working is available along with great benefits. 

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

Role description

 The Research Programme Manager (RPM) is a key member of the HACT Services Team, with responsibility for successfully managing the delivery of research and consultancy projects across HACT’s Services portfolio. HACT’s Services portfolio has four key workstream, including: social value, health, data and housing and communities.

The RPM role involves the design and development of research and consultancy projects; set up and ongoing management of these projects; and effective engagement with HACT colleagues and Associates, partners and other stakeholders to ensure that work is delivered to a high standard of quality. The ideal candidate will bring strong programme management skills, interest in HACT’s areas of work, and a proven track record of managing research and consultancy projects throughout the project lifecycle.

Responsibilities

 Key responsibilities include:

• Leading on the design, set up, management and delivery of multiple research and consultancy projects across the HACT Services portfolio.

• Implementing robust project management processes and protocols, in line with best practice. This will involve routinely reviewing risks, issues and progress and taking actions as necessary to ensure minimum impact on project deadlines.

• Developing and implementing appropriate research methodologies, evaluation

strategies and research tools and analysis into research and consultancy projects.

• Leading on the production of high-quality research and consultancy project outputs, including formal outputs, informal progress updates to customers/partners etc, with input from the Head of Services and other colleagues as relevant.

• Providing support to project teams, including Associates, to ensure work is delivered to time and quality expectations, and within budget. This will involve coordinating and managing resources and information flows and ensuring quality assurance process take place on project outputs.

• Liaising with customers to set up and deliver projects, including leading on initial scoping work and development of project plans, progress meetings with customers and functioning as the nominated key project contact at HACT.

• Working with HACT’s communications team to develop powerful case studies, highlighting successful outputs and outcomes of the projects.

• Supporting income generation, in collaboration with other HACT staff, including contributing to research tenders and developing project ideas.

• Representing HACT with key stakeholders and at sector events.

• Staying abreast of issues in the social housing, built environment and health sectors, and feeding these into HACT work.

• Undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.

• Travel and occasional overnight stays across the UK will be required.

Skills and Experience

Essential 

• Minimum three years of experience of managing the delivery of research and/or consultancy projects to meet funders’ requirements, including to time and quality
• expectations, within budget.
• Strong Project Management skills, with the ability to manage multiple projects and project teams simultaneously to tight deadlines.
• Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
• Excellent time management, with the ability to work on multiple projects
• simultaneously and to tight deadlines whilst maintain quality.
• Ability to develop and utilise appropriate quantitative or qualitative methods and tools to support high quality research and analysis.
• Proven skills in writing for and speaking to a range of audiences to ensure impact
• Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media.
• Experience in developing research proposals and track record of securing funding.
• Ability to work under own initiative, be flexible, and have a proactive approach to problem solving.
• Understanding and application of a range of research methods, including qualitative and quantitative methods

Desriable

• Experience of working in the social housing sector, built environment sector, community sector, or voluntary sector.
• Understanding and application of different evaluative approaches, including process and impact evaluations, Theory of Change
• Understanding of social housing, build environment, community, health or social impact

About HACT

 HACT’s products, services, consultancy, and research helps organisations to:

• Calculate social return on investment with rigour by using our Social Value Banks.

• Broker housing and health partnerships, demonstrate the importance of housing in delivering health outcomes and integrate housing into the delivery of health services.

• Measure impact, understand communities and demonstrate the value of community investment work through our insight tools.

• Provide a forum to network with partners to complement and strengthen success of delivery through our Centre for Excellence in Community Investment.

• Connect, share ideas and innovation, and develop sector specific tools such as the UK Housing Data Standards.

• Identify cost benefits, evaluate performance, and deliver strategic insights.

We are a deeply committed team, working with individuals and organisations who share our vision for impact, innovation, and collaboration within social housing and beyond.