Head Of Member Services Jobs in Westminster, Greater London

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.

It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.

As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.

Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.

The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.

About the role

• Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
• Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
• Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
• Support the implementation of internal grant management processes.

About you

• Experience of fundraising for an international development organisation.
• An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
• Interested and knowledgeable in current developments and trends in the international aid sector.
• Committed to War Child’s mission, vision and values.

Employee benefits

Benefits include: 

• 28 days per year (full-time) annual leave, rising to 33 days with service, plus bank holidays.
• 5% employer pension contribution
• Enhanced maternity, paternity, adoption & shared parental leave.
• Healthcare cash plan
• Free, confidential one-to-one wellbeing consultations with trained counsellor

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.

£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.

Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.

The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

If you enjoy being part of a team that works to execute exciting campaigns, contribute to the retention of valued supporters, and ultimately raise money for a great cause – then we’d love to hear from you.

This role is focussed on the effective delivery of our fundraising campaign, wear it pink. Along with the Mass participation team, this role will play a key part in the planning and execution of a campaign that reaches thousands of people and raise millions of pounds each year. 

You’ll be responsible for building long-lasting relationships with our valued supporters, accurate delivery of processes, assisting in the design and creation of fundraising materials and working across teams to deliver a high-quality fundraising product. 

We’re looking for a passionate, efficient and creative executive who is ready to help and who’s keen to be part of a fun and energetic team. 

About you 

This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector. To do this you will have an understanding of mass participation fundraising with excellent multi-tasking skills and attention to detail.  Helpful and collaborative in your approach, an interest in relationship fundraising is essential.

As well as your keen interest in project management and relationship-building, this role will allow you to hone your excellent planning and time management skills as you will lead on several projects from start to finish. 

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Tuesday 16 July 2024 

Interview date Week commencing 22 July 2024

We're looking for a Senior Finance Business Partner join our finance team in Caledonian Road.

£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

The Senior Finance BP will provide Strategic and Operational finance support to the Operational Director and Heads of Service. The Director is responsible for leading a large patch of care and support contracts delivering services to customers across our client groups - homelessness, mental health, young people and learning disabilities.

This role will be the key finance contact for the directorate. They will support and challenge Operational colleagues to understand their financial performance and come up with action plans to address risks/opportunities. They will work as a bridge to the rest of finance, sign posting Operational colleagues to get help and translating finance polies and principles into easy to understand language where necessary.

Hybrid working, 2 days in London office

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

The post-holder will be required to:

Work closely with the Director ensuring that they understand the financial performance of the Directorate. Carry out ad hoc analysis to support them with operational/strategic decision making.
Monitor the financial performance of the Directorate against budget and forecast Investigate reasons for variances and trends and advise Directors of any significant risks/opportunities and the reasons for them.
Support Operational colleagues to ensure that all invoice request forms are submitted on a timely manner
Present Directorate financial performance to Operational Colleagues as requested.
Lead monthly finance review meetings with Operational teams ensuring that they are able to clearly explain the issues in their contract/patch and supporting them to identify actions.
Support the Director to prepare for the monthly CFO performance meeting ensuring that the most significant issues are brought to the attention of the Senior Leadership Team.
Work closely with Business Development and other key stakeholders to develop and maintain sustainable pricing models for care and support contracts for use in business development and tender responses.
Lead on budgeting and forecasting for the Directorate ensuring all key changes are reflected and that risks and opportunities are fully understood and communicated to the Senior Manager for FP&A
Responsible for signing off the price for any uplifts/extensions/re-models in the patch. The Business Partner - Pricing will support with this work.

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

A strong leader with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed

What you'll bring:

Essential:

It is essential that the post holder has a relevant professional finance qualification (CIMA, ACCA etc).
They must have strong financial and analytical skills and experience of leading planning processes or organisations or departments.
Business partnering experience

Desirable:

Experience of working for a Care and Support provider
Experience in business partnering of FP&A

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for an applicant who is bright, well-organised, enthusiastic and committed to access to justice. The role is a unique opportunity to work closely with the CEO to ensure the smooth delivery of LAG’s publications and events. The applicant will be able to develop their skill set by working in a dynamic team with a range of skills.

The successful candidate will get to attend interesting events, develop their writing/editing skills and be part of the friendly LAG team. As LAG is at the heart of the social justice community, the successful candidate will work closely with our partner organisations including leading law firms, chambers, community advice organisations and NGOs.

Working for an independent book publisher, the Events and Communications Coordinator will be involved in the day to day running of publications and work with our editor and authors.

This is an exciting time to be joining LAG as we are moving to more digital formats and looking towards disseminating wider knowledge and campaigning within the legal community and society. This role offers a great opportunity to learn more about the social justice landscape and to make a positive contribution to LAG’s work.

Principal duties:

Publishing (books and magazine)

• Assisting the editorial board with commissioning decisions
• Supporting LAG’s publisher as required
• Relationship management with authors
• Customer administration
• Key customer accounts management

Training and events

• Supporting the Training Lead with event logistics
•  Coordination of online and in person seminars/conferences/training
•  Marketing of events and preparation of materials

Communications

• Social media posts 
• Assisting with the development LAG’s online presence
• Administration of mailing and marketing software
• Liaising with Publisher and Training Lead to develop marketing strategies

Customer Service

• Assisting customer service when cover required for customer queries
• Member and subscriber database administration
• Website administration
• Point of contact for subscription agencies

General Administrative tasks

• Notetaking at internal and external meetings
• Co-ordinate staff meetings and sub-groups, including collating and circulating papers, coordinating logistics and meeting spaces (in person or online)
• General administrative support

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post holder.

Please see the attached job pack for full details and person specification. 

Working alongside the current Operations Manager (Procurement & Contracts) you will help us develop sector-leading educational resources through our supply chain. We are a mission-led organisation that exists to improve pupil outcomes and close the disadvantage gap by raising the quality of the curriculum that teachers and pupils access.

If you want to do some of your life's best work for an organisation committed to closing the disadvantage gap and improving outcomes for all then this could be the role for you.

This is a temporary part-time role (up to 0.8 full time equivalent, fixed term for 12 months - open to a discussion on less hours for the right candidate).

You will:

• Lead the continuous improvement of multiple procurement and contract management processes/systems.
• Manage and maintain the Oak supply chain (7-figure budget) and all external contracts (approximately 200).
• Develop tender specifications to engage high quality suppliers, negotiating and implementing contracts.
• As a member of the Oak Team, contribute to the planning and culture of the organisation.
• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
• Deputise for Head of Operations and take on other general responsibilities as required .

You should have:

• 5+ years experience in leading the continuous improvement for procurement and contract management processes and systems. 
• Extensive knowledge of public sector procurement (service delivery) including holding or working towards a Chartered Institute for Procurement & Supply /International Association for Contract & Commercial Management/World Contracting & Commerce qualification. 
• Excellent analytical skills with the ability to assess quantitative and qualitative feedback and make recommendations for action. 
• Outstanding stakeholder engagement and influencing skills with a track record in developing relationships and building rapport with a wide range of people.

Although not essential, experience in brokering and managing third-party copyright would be highly desirable.

WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY.

We do things differently at Oak and are always looking to improve our ways of working and challenge the status quo. Why not join us and be part of an innovative organisation working to support teachers and improve pupils’ access to quality education?

We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.

We offer flexible working where you can base yourself at home or in a co-working office of your choice; whichever works best for you. We work a 36-hour a week and most colleagues finish early on a Friday or take every other Friday back to ensure they keep a healthy work-life balance.

Refuge is looking for an exceptional Media & PR officer. This is an exciting opportunity for an experienced PR to join a small, high achieving team at one of the UK’s leading charities at a time when domestic abuse and gender-based violence is high on the social and political agenda.

In this varied and fast-paced role, you will be responsible for developing relationships with key media outlets, in order to raise awareness of domestic abuse and drive social change. Never before has domestic abuse been so well profiled and recognised – and we need to harness this public and political awareness to drive real change for women and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Training and Education Lead

We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).

Position: Training and Education Lead (two positions)

Location: London/Hybrid

Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)

Hours: Full-time

Contract: Permanent and 6 months parental cover

Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.

The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.

Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.

Key responsibilities include:

• Support the course working parties including the production of agendas and minutes
• Create booking pages via iMIS and make them live when approved.
• Manage bookings and respond to queries.
• Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
• Organise and attend volunteer Working Party meetings as required.
• Negotiate contracts, attend site visits where needed and finalise contracts.
• Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
• Process bookings via iMIS, including sending booking confirmations.
• Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
• Ensure that accurate and complete records of attendance and progress are maintained.
• Ensure delegates' and speaker needs are met before and after the course.

About you:

To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.

You will also bring with you the following skills and experience:

• A qualification or experience in event and/or learning management
• Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
• Strong planning and prioritisation skills with the ability to multitask
• Excellent oral and written English
• Excellent Customer Service skills
• Excellent organisational and administrative skills including record-keeping and attention to detail
• Basic financial awareness and understanding for example working to a budget and controlling costs
• Suitability to work with apprentices and vulnerable people including acceptable DBS record
• General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage

How to apply:

Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.

You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.

About the organisation:

The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients.  They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.

They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.

Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

We are looking for a CRM Developer to work collaboratively with the Head of Business Intelligence, the Database and Analysis lead and other teams within Scope in delivering a best in class CRM.

Fixed term 12 months, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home. 

The role 

As our CRM Developer, you will act as one of Scope’s technical leads, primarily responsible for configuring and developing our Dynamics 365 estate over time. This role is crucial in shaping CRM systems solutions architecture and design, collaborating closely with the Business Intelligence team to enhance our systems and contribute to the wider Dynamics strategy.

As a CRM Developer, you will:

• Be the go-to expert for Dynamics CRM, solving problems and helping others.
• Work with the business team to find and implement the best solutions.
• Improve the system to make it faster and more stable.
• Turn ideas into new features and update the system every month.
• Review changes and fix any issues with the CRM system.
• Manage the data coming into the system and keep everything organised.
• Stay updated with new features in Dynamics 365 and add them as needed.
• Write and update guides and documents.
• Make sure the system follows company rules.
• Lead projects and help train the team.
• Do other tasks as needed.
• Create support materials and technical documentation for IT and Database teams.
• Ensure system compliance with company policies and standards.
• Stay current with Microsoft Dynamics 365 updates and incorporate necessary changes.
• Lead project initiatives and provide training and support in collaboration with the Business Intelligence team.
• Perform other tasks as assigned within the scope of the role.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website. 

About you

To be successful in this role we are looking for someone who has: 

• A Microsoft certification in Dynamics 365
• Experience with Power Apps, Power Platform, Power Pages, Customer Voice, and the basics and main features of Dynamics 365
• Experience customizing Dynamics 365 and understanding databases and cloud services
• Experience with moving and connecting data using tools like SSIS, Power Automate, REST APIs, and Azure Data Factory
• Experience in checking and testing the quality of work
• Familiarity with project tools like Visio, JIRA, and Azure DevOps
• Knowledge of Microsoft programs like Office 365, SSRS, SSIS, and SharePoint
• Experience with Azure DevOps, SQL Server, JSON, Python, R, and process control tools
• Experience with MS Power Platform (PowerApps, Power Automate)
• Experience helping users or managing a support desk
• Strong skills in Excel
• Ability to explain technical ideas in a simple way
• Problem-solving skills for data issues
• Experience hiring, managing, and developing team members according to company policies

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

About The Elders

The Elders was founded by Nelson Mandela in 2007 as an independent group of global leaders working for peace, justice, human rights and a sustainable planet. There are 12 active Elders from Africa, Asia-Pacific, Europe, Latin America, and the Middle East. The group has been chaired since 2018 by Mary Robinson, former President of Ireland and United Nations High Commissioner for Human Rights. Previous chairs were Desmond Tutu and Kofi Annan.

The Elders operate through private diplomacy and public advocacy; they use their experience, influence and access to heads of state and government to engage politically, and their connections to civil society to stand in solidarity with the most vulnerable people and communities.

Role Overview

Working closely with the Deputy Director (Operations) [DDO] and line managed by the Operations Manager [OM], the Operations Officer contributes to the work of the Operations team, sitting within the larger Corporate Services team. This role involves supporting the planning, and organisation of all operational and logistical elements of Elders’ meetings, trips and events, as well as supporting the secretariat’s information technology infrastructure, system security and technical capacity, and the facilitation of knowledge management.

Person Specification

Experience

• Excellent written and verbal communication skills, including fluency in written and spoken English.
• Proficiency in Microsoft Office 365. Experience in managing IT and telecoms systems is desirable.

• Experience with providing logistical support for events and/or individuals desirable.
• High level of organisational and administrative skills, attention to detail, ability to problem solve and adapt quickly.

Person Qualities

· Flexible, happy to work in a dynamic environment where priorities and plans may change unexpectedly, and able to remain calm under pressure.

· Initiative, confidence and willingness to accept responsibility.

Behavioural

· A strong personal commitment to the mission and values of The Elders.

· A flexible style and willingness to work in a small, collaborative team.

· Ability to develop effective working relationships with sensitivity and respect. 

· This role may require some international travel, in exceptional circumstances.  You may be required to attend staff or Elders events in the UK from time to time.

Main Duties and Responsibilities:

Logistics and Events

In consultation with the DDO and OM:

· Assist with practical and logistical support to the Elders, Advisory Council, team members and others for Elders’ meetings, travel and events.

· Supporting external communication in preparation of logistics/travel for meetings, international visits, events and online meetings, where required.

· Support research, including site visits, in preparation for The Elders’ visits, meetings and events, create reports and make recommendations to the DDO and SMT.

· Assist with the production of necessary health, security and travel briefings and/or protocols for staff, Elders and Advisory Council for all meetings, visits and events.

· Support post-event work including recording contact details and sending formal correspondence, as required.

· Occasional engagement with international entities including embassies, government offices and external partners to arrange appropriate logistics/protocol/security measures for Elders travel, where required.

· Assist with the preparation of necessary insurance, health, security, and safety measures and precautions during Elders’ meetings, visits and events, where required

Information Technology

In consultation with the DDO and OM:

· Support the organisational management of technology including: systems architecture, asset and CRM databases, ensuring adequate IT systems, polices and protocols to ensure the various organisational archiving policies and protocols are adhered to.

· Work with the IT support companies and other suppliers, consultants, and partner organisations as required to fulfil the management of day-to-day operations;

· Provide day-to-day IT and systems support to the London Secretariat office.

· Encourage and facilitate team wide usage of knowledge-based tools and applications, providing instructional training where required.

Executive Support

· Provide some diary support for the CEO to schedule external meetings once a meeting has been agreed in principle.

Other

· Other duties as required.

Working at The Elders

We operate a hybrid working policy, with a high degree of flexibility for staff. We ask staff to attend the office based on need, not a quota of days. We believe there are certain activities that are best conducted in person and also hold monthly “in days” when the whole team comes together. Additionally, some roles involve international travel, the timing of which is usually decided by Elders’ commitments. Aside from these obligations, staff are free to choose the balance between working remotely and working in the office that suits them best. We are based close to Green Park station in London, in a newly refurbished office.

Salary will be in the £29,600 -32,000 per annum range, depending on experience.

In addition to a competitive salary we offer the following benefits:

• Private pension scheme with 10% employer contributions

• Optional private medical and dental insurance

• Group life assurance equivalent to 5 x annual salary

• 28 days of paid annual leave (with 3 of these days on stipulated dates between the Christmas/New Year holidays) plus all UK bank holidays and public holidays

•Enhanced parental leave

About the role

Sense has a fantastic opportunity for someone to join our Engagement team as our Campaigns Manager. This is a full time position working 37.5 hours per week. This role will a hybrid position working between home and our office in King's Cross, London, with a minimum of 2 office days a week.

Sense campaigns to create a fairer society for disabled people and their families. Sense campaigns focus on the issues that matter most to the people we support, from the cost-of-living to social care. They are aimed at driving public awareness, engagement and positive change in people’s lives. We are looking for an experienced campaigner who is passionate about driving change, and able to lead organisational projects. You will play a leading role in campaign strategy for the organisation and help Sense really make an impact for disabled people and their families.

Key Responsibilities

• Lead on the development and delivery of Sense campaigns, working alongside the Head of Media & Campaigns and Head of Policy, Public Affairs and Research.
• Decide on campaign priorities and make recommendations on the most appropriate course of actions to achieve Sense’s campaigning and influencing strategy.
• Ensure Sense has a consistent narrative and that disabled people and their families remain at the heart of our campaigns, that Sense is a sector leader in terms of campaigning, and that we are compliant with new charity regulations. 
• Lead on the evaluation and reporting back of campaigns to the team and wider organisation.
• Provide leadership and expertise around campaigning strategy and management to senior management and trustees.
• Be an active member of the Media & Campaigns management team, ensuring team and project plans and budgets are developed, managed and reported against.

Key skills and experience

• A passion and commitment to Sense’s purpose and values, with a genuine interest in and understanding of the issues and policies affecting our work and the individuals we support. 
• Significant experience of campaigning work, designed to achieve change, that generates support and mobilises supporters.
• Demonstrable ability to develop, maintain and negotiate effective working relationships with groups and individuals with differing perspectives and agendas, and of working with other organisations on joint campaigns and coalitions. 
• Detailed understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
• Understanding of the value of involving disabled people and their families at all stages of campaigning.
• Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Arts Emergency has been supporting young people through our mentoring programme since 2011. During this time, we've seen a huge community of mentors from across the UK's  creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.

As the London Mentoring Officer, you will work as part of a small team to recruit, match and support mentoring pairs across London. This is a busy, fun, and rewarding role where you'll get to work independently while being supported by the Mentoring team, and the wider Arts Emergency team around the country.

The ideal candidate will be passionate and driven to make a positive impact on the world. They will have the self-discipline to work independently and the confidence to communicate proactively with the wider team.

The role can be home or office-based, or hybrid but regular travel across London is essential as part of programme delivery. 

Qualifications
No specific qualifications are required for this role

Experience

• Experience working with young people aged 16-18
• Experience of project management within a service delivery context
• Experience of managing relationships with partner organisations and/or skilled volunteers
• Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)

Skills & Abilities

• Excellent interpersonal and relationship-building skills with diverse stakeholders
• Good presentation skills and confident at public speaking
• Good administrative and organisational skills
• Time management skills - the ability to work to deadlines, and under pressure, balancing several priorities at once
• Capability in using standard office programmes, web-based apps, and databases

Knowledge

• Knowledge of the context and issues affecting young people in London aged 16-18
• Knowledge of the creative and cultural industries in London
• Knowledge of the education system 

Job Responsibilities

• Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
• Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers
• Manage existing relationships and develop new ones with schools, colleges, and other referral partners
• Manage application and onboarding processes effectively
• Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
• Develop value-added opportunities for mentees to gain first-hand knowledge and experience in their fields of interest, and to achieve their personal goals.
• Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
• Ensure compliance with all relevant policies and procedures, flagging causes for concern with the Designated Safeguarding Office

To apply:

1. visit the Arts Emergency website

2. download and read the Job Pack thoroughly

3. follow the instructions on how to apply stated in this document

4. Deadline to apply: 1 July 2024, 10am

Digital Experience Lead

We are looking for an enthusiastic and motivated individual to join the digital marketing team.

This is a home based role and applications from individuals who are seeking flexible working options are welcomed.

Position: CE313 Digital Experience Lead

Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £46,800 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 14 July 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Digital Marketing, the Digital Experience Lead will help to make a mark on the transformation and future proofing of all Stroke Association websites and microsites whilst helping the digital marketing team to maximise income, supporter recruitment and retention too.

Key responsibilities include:

· Ensure a consistent user experience across all sites.

· Work with the in-house website manager, UX manager, SEO, Content, agency as well as design and development teams to embed our brand and digital guidelines

· Set the standard for website journeys through UX, content production, SEO and website management.

· Support our website experience managers to edit and approve submitted website designs and content within an SLA.

· Be responsible for website governance

· Champion Search Engine Optimisation (SEO) ensuring our website content follows best practise and considers our Search Engine results pages (SERPs) position.

· Provide guidance and technical support to help internal users make the most of existing digital platforms and adopt changes to digital solutions and processes.

· Bring together and manage the optimisation of all sites including our main website and third party microsites

· Lead on the organisation’s analytical and tracking tools

· Lead on the development of digital partnerships

· Line management of your allocated team members

· Set standards for design, development and delivery of digital products and services

About You

You will have experience of:

· Advising on the effective strategic development and utilisation of digital products for marketing and communications.

· Development, delivery and management of digital products and strategies which support organisational goals and objectives.

· Actively championing continuous improvement and data-informed

· Decision making, test-and-learn.

· Successfully developing digital strategies which support organisational objectives and increase traffic and revenues.

· Line management and cross-functional, multi-disciplinary teamwork.

This role requires some travel for team away days. 

To fulfil the role, you must be resident in the UK and have the right to work in the UK

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. 

This is a really exciting new role within their Finance and Operations team as the Business and Projects Support Officer. Maudsley Charity has been through a period of rapid growth over the last 18 months and you will have the opportunity to showcase your project skills across varied projects all aimed at driving the efficiency, accountability and development of the Charity’s operations and award-winning building.  Your work will contribute to vital objectives for the Charity, which in turn means they can can continue to make a difference for people who experience mental illness.

Business and Projects Support Officer    

Location: Ortus, Denmark Hill, London 50% (and home working)  

Salary: £34,000 per annum plus excellent benefits         

Contract: Permanent - Full time

The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.

One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes.

The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. 

Their small but ambitious team works in a very collaborative and supportive way. They are at the jump-off point of a new five-year strategy and an exciting period of growth. If you have experience in project management/support, business processes, are goal-oriented and like to work with numbers then we would love to hear from you.

Closing date for applications: Wednesday, 17th July at 17h00

Interviews: 29th & 30th July 2024

If you would like to receive the full job description for this role, with details on how to apply, please contact Emma Stone at Harris Hill via the apply button. 

The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.