Head of it jobs
Job Title: Executive Assistant to the COO
Reports to: Chief Operating Officer
Key Relationships: Director of HR, Senior Leadership Team, Heads of Department
Start Date: ASAP
Salary: £37,000
Hours of Work: 35 hours per week
How to apply: Please see the Applicant Pack.
Interviews: Tuesday 6th May 2025
Role Summary
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.
Main Duties and Responsibilities
Support for the COO
- Lead the coordination, preparation, planning and follow up for the COO’s briefing for and attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises.
- Undertake research and assisting in the drafting and review of papers for such meetings. Minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
- Support the COO in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, contractors, commercial partners and professional advisers;
- Draft briefs and management reports;
- Assist in the research, writing and preparation of the Cathedral’s Annual Report;
- Assist with the drafting and submission of Cathedral-wide documents, such as the Cathedrals Survey, Peer Review etc.
- Assist with the development of the Cathedral’s strategy and supporting reports and documents;
- Assist the COO with national, royal and high-profile civic events planning;
- Provide general administrative assistance in the context of a busy office;
- Promote the mission, purpose and values of the Cathedral;
- Any other responsibilities as may reasonably be required;
- Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
Senior Leadership Team & Diary
- Prepare Senior Leadership Team (SLT) meeting agendas and supporting documents, handling arrangements for meetings (Zoom when needed);
- Attend SLT meetings, track actions and report where relevant on items;
- Collate proposals for events from the Head of Events and Head of Visitor Engagement which need SLT approval and include them under SLT standing item on the agenda;
- On behalf of SLT, chair the weekly operational run-through of the Diary Meeting with Heads of Department and other staff;
- Manage the Cathedral diary in coordination with the Estates Manager – make in-house bookings, input the annual liturgical schedule, make alterations arising from the Diary Meeting;
- Act as the Cathedral’s key contact for the Metropolitan Police’s Southwark Counter Terrorism PROTECT Team – provide them with information (proactively and when requested) on Cathedral events and services of interest to the Police.
HR
Recruitment
Support the COO with co-ordination of recruitment for new Cathedral and Southwark Cathedral Enterprises Limited staff, in line with Safer Recruitment best practice;
- Co-ordinate the creation of job descriptions with direction from the COO & Director of HR, in liaison with the relevant Head of Department and line manager for the role being recruited;
- Manage the Cathedral’s recruitment processes – identifying platforms for advertisement, arranging short-listing and interview panels, featuring on shortlisting panels where required;
- Lead with preparations for interview – book rooms, invite candidates to interview, arrange testing and advise on test materials where needed, prepare and advise on interview questions;
- Where required, take part in interview panels;
- Manage the appointment process for new starters – communicate process outcomes to applicants (appointment and rejection communications), pursue references, complete pre-employment checks, liaise with colleagues on DBS check requirements;
- Assist with contract drafting for new appointments in liaison with the COO & Director of HR;
- Manage the induction process for new starters – IT set-up requirements, identification and access cards, ensure a desk space is in place for starters prior to arrival, give starters an IT induction and introduction to the Cathedral diary, familiarise new starters with the Staff Handbook, arrange health & safety inductions with the Property team and introductory meetings with relevant members of staff, and liaise with the Visitor Engagement Officer to enrol new starters on the next available staff tour of the Cathedral;
- Assist the Finance team by obtaining new starter financial information, HMRC Starter Forms and other necessary enrolment information.
Operational HR Support
Human Resources Administration for Staff
- Manage the Cathedral’s digital HR system (Mentor) – be responsible for creating and updating staff profiles, setting up each new leave year, monitoring annual leave & sick leave (reporting on these for KPI and audit purposes where necessary) and being the point of contact for staff who have queries on how to use the system;
- Communicate staff annual leave entitlement and respond to staff queries on leave;
- Support the Finance team with provision of HR information pertaining to the annual audit and insurance cover, e.g. staff numbers, requested contracts, annual leave summaries;
- Assist the COO with drafting of HR documentation/correspondence;
- Work with the Finance team on the provision of Annual Pay Review letters for all staff;
- Keep the Cathedral’s hard copy and digital HR filing systems up to date, in accordance with GDPR best practice;
- Assist the COO with HR audits;
- Support the COO and Director of HR with the rolling update of the Staff Handbook and Cathedral policies pertaining to HR;
- Develop and use process checklists for the HR function, including recruitment, induction, appraisal and exit;
- Oversee the administration of the appraisal and performance management process – liaise with managers to provide templates, resources and advice and ensure these are completed on time and to a high standard;
- Record staff training;
- Liaise with the Diocesan Director of HR for advice and support when queries relating to staff or HR situations arise.
Person Specification
Skills/Aptitudes
- Ability to maintain the highest standards of confidentiality and discretion;
- Proficient in the use of the Microsoft Office suite, including Microsoft Word, Excel and Outlook;
- Understanding of process management and policy development;
- Able to demonstrate up-to-date knowledge of good practice in organisation development, particularly change management and developing organisational culture;
- Able to demonstrate up-to-date knowledge of good practice in learning and development, particularly management development and talent management;
- Excellent interpersonal skills with people at all levels – internally and externally;
- Strong written and oral communication skills;
- Effective planning and project management skills, with the ability to set and work to deadlines;
- Ability to move between big picture thinking and minute detail.
Knowledge/Experience
- Accredited HR qualifications (desired but not essential)
- Experience and application of Human Resources policy and processes;
- Experience of implementing new systems and processes to improve efficiency;
- Experience of and commitment to continuous organisational improvement and the ability to act as an agent of change;
- Experience of working in an organisation with both paid staff and volunteers;
- Experience of working within a faith setting;
- Experience of an Anglican or liturgical church and familiarity with the Church of England and its structures.
Personal Attributes
- Self-motivated and enthusiastic;
- Pragmatic and solution-oriented;
- Committed to high standards and continual improvement;
- Willingness to engage with, understand and implement the use of new software, applications and systems;
- Demonstrates a sympathy for the values, aims and ethos of Southwark Cathedral.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
Terms and Conditions
Working Hours
The working hours shall be 35 per hours a week, exclusive of meal breaks. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.
Annual Leave
25 days paid leave per annum including statutory bank holidays and an extra day at Christmas.
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season ticket loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
The client requests no contact from agencies or media sales.
Thank you!
At Spring School, we're looking for an Office Manager to join our team.
You'll be responsible for the management of the administrative support functions, ensuring the provision of an effective and efficient service, implementing and maintaining systems and processes. You'll proactively support the Senior Leadership Team and Governing Body to provide confidential, high quality secretarial and personal support in order for them to achieve their objectives.
You'll lead and manage the Administrative Team, ensuring performance management and learning and development needs are undertaken. You'll act as the first point of contact for school staff on people issues, referring to Central HR as necessary, as well as liaising with and building effective relationships with parents, Governors, Trustees, staff, local authorities, visitors to the school and other stakeholders.
We are looking for someone who has:
- Formal secretarial/administrative qualifications or experience of providing high quality secretarial and office management / administrative support
- Experience of processing compliance files, including DBS, referencing and occupational health verifications for external agency review such as Ofsted, CQC and or Home office
- Experience of using a variety of HR, recruitment, training and payroll systems, we currently use Select HR, Clear Review, Linkedin Learning, iHasco and e-Pay safe
- Experience of managing staff with the ability to motivate and drive high performance or a willingness to learn
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Candidates informed of outcome of application: 24th April 2025
Interview date: 29th April 2025
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.
Thank you!
Want to play your part in transforming society?
You’re in the right place.
The mission of The Mount is radically loved, radically loving as we look to reflect God’s love for us ‘while we were still far off’ to a large post industrial town where just 1% of people go to church. We are passionate about reaching the younger generation, creatively sharing our good news with the lost, growing and equipping new disciples and standing up to injustice. Since planting 3-4 years ago, we’ve seen exciting growth and we believe Spear will play a big role in our next chapter.
“This is a great opportunity for our church to make a huge difference in our town, while supporting the generation we hope to reach.” Tim Coates, Church Leader
The important stuff
Salary: £26,000, pro rata (£20,800)
Hours: Part-time, 4 days a week, 9.30am - 5.30pm (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: The Mount, St Helen’s
Closing date: Friday 25th April (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Application: Please apply through The Mount website. We will not process applications through this page.
Assessment Day: Friday 2nd May
Download the application pack below for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and The Mount, and a commitment to grow and learn spiritually and as a Christian leader.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- A dynamic and engaging coach with an enthusiasm for and experience of group and 1-1 coaching and training.
- An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
- Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
- Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!
Key Responsibilities
Oversight of Spear Programme
- Lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education.
Partnership liaison and relationship management
- Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network.
Line Management and training
- Manage the Spear Coach, using a coaching approach to invest in their growth and development.
- Be line managed by Resurgo to support with the set-up and ongoing operations of the centre and report back on KPIs.
Church Community
- The Spear Centre Manager is directly employed by The Mount, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
- You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help to establish a strong presence at the church to build a network of supporters for the Spear programme.
- Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.
Site management and set-up
- Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening.
- Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies..
- Other ad hoc church responsibilities from time to time.
Registered Charity
101 - 500
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
Thank you!
You will be from come from a background involving the creation and management of fundraising products, projects and/ or appeals, most likely within the charitable sector. You will have an outcome-focussed approach, with experience of managing multi-disciplinary fundraising teams. We would expect an understanding of preparing organisation- and project-level cases for support, and that you are comfortable with achieving financial and non-financial targets – and supporting team members to do the same. You will be a great communicator with a personable style who can work with many different people across the wonderful variety of geography, business development and activities of the Wildlife Trust.
You will enjoy actively challenging the status quo to find new ways of doing things, looking for good practice and solving problems as they arise. This is a new role which will evolve following your appointment so you should be excited by the flexibility and opportunities to take an innovative approach.
Registered Charity
51 - 100
We care for wildlife. We work for nature’s recovery. We bring people closer to nature.
The client requests no contact from agencies or media sales.
Thank you!
Coeliac UK currently has an exciting opportunity for a Web Manager, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary of £31,450 per annum.
Coeliac UK is the charity for people who need to live without gluten.
For over 50 years we've been helping people with coeliac disease and other gluten related conditions live happier, healthier lives. We do this by striving for better gluten free food in more places, providing independent, trustworthy advice and support to our community, and funding crucial research to not only manage the impacts of gluten, but also find the answers to coeliac disease. And we do it all so that one day, no one's life will be limited by gluten.
The Web Manager role:
Coeliac UK is seeking a talented Web Manager to oversee the development and maintenance of our website, ensuring an outstanding user experience. As a Web Manager, you will play a key role in the creation and launch of a brand-new website, working closely with internal and external stakeholders to deliver a best-in-class digital platform. If you're a strategic thinker with a strong technical background and a passion for web development, this role is perfect for you.
Key responsibilities of the Web Manager:
- Leading the day-to-day management, development, and maintenance of Coeliac UK’s website.
- Overseeing content migration and ensure compliance with functional specifications and brand guidelines for the new website launch.
- Managing the website post-launch, driving ongoing improvements to enhance user experience and engagement.
- Defining and implementing strategies for future web development in collaboration with the Head of Digital.
- Monitoring and ensuring compliance with GDPR, cookie policies, and data protection regulations.
- Conducting regular performance analysis and reporting, using web metrics and user data to inform digital strategy.
Knowledge, Skills and Experience required for the Web Manager:
We are looking for a proactive Web Manager with a strong technical and strategic approach to digital platforms. The ideal Web Manager will have:
- Proven experience managing CMS platforms, particularly WordPress.
- Strong analytical skills with experience in web performance tracking and data interpretation.
- Excellent project management skills with the ability to lead multiple initiatives simultaneously.
Closing Date: 30th March 2025
If you would like to be considered as our Web Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Thank you!
We are looking for a skilled administrator to join our Corporate Donations and Purchasing team as a Buying Administrative Assistant for our Shops
Our award-winning retail division is the largest and most successful charity retailer in the UK with rewarding careers in buying for which this role is a stepping stone into.
As a Buying Administrative Assistant, you'll support the Corporate Donations and Purchasing team in all aspects of their role and work with a large variety of products from our retail portfolio.
You'll be responsible for supporting many elements of the critical path for the product range life cycle. This will include:
- Managing administrative tasks with a high degree of accuracy
- Collaborating closely with multiple internal stakeholders including the wider Buying & Merchandising teams, Corporate Partnerships, Internal Communications and Marketing teams adhering to deadlines
- Building rapport with external stakeholders including donors and suppliers to co-ordinate activities, facilitate stock movements, answer queries and minute discussions
- Managing internal systems and spreadsheets
- Supporting the Buying team to identify key trends to incorporate into product ranges & support product launches on time
Working arrangements
This is a blended role, where your work will be dual located between your home and our Northampton office.
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you must be prepared to work in a flexible way to unlock your best work for our cause. Most of our colleagues on blended contracts can expect to spend some time in their office each week, on average.
About you
We're looking for a team player, able to build excellent relationships and communicate effectively with people across the organisation.
The role requires a high degree of proficiency in MS Office, including Word, Excel and preferably PowerPoint and SharePoint. Training will be provided for our internal IT retail systems.
To be successful in this role you will:
- Have excellent attention to detail and strong time management skills
- Have a willing and can-do approach
- Be a team member and highly efficient administrator
- Be IT proficient in MS Office
You’ll have a strong interest in retail, especially charity retail and previous experience working within in a Retail Head Office environment would be beneficial. In return you get the chance to join a talented team that works on exciting projects that really make a difference.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interviews will be a one-way video interview shortly after the close date. This will be followed by two face-to-face panel interviews at the Northampton office. These will take place in early May for the first panel interview and towards the end of May for the 2nd panel interview.
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
Thank you!
At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.
This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.
What You’ll Do:
- Lead the strategy, development, and optimisation of finance technology
- Work with stakeholders to ensure our systems accurately support finance business processes and people
- Align fundraising technology with Fundraising, Delivery and People systems and overall Enterprise Architecture
- Own the end-to-end delivery of finance technology solutions
- Ensure our finance architecture is robust, scalable, accessible and future-proof
- Stay ahead of emerging financial technologies, best practices and compliance requirements
- Identify risks, develop disaster recovery plans, and maintain strong data governance
What You’ll Bring:
�� Expertise in finance systems and technology solutions
�� Strong leadership and stakeholder management skills
�� Ability to translate technical concepts into clear, actionable solutions
�� Experience working with not-for-profit organisations and financial processes
�� A passion for using technology to enhance financial efficiency and transparency
Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
Thank you!
Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?
Lifelites is a unique charity that has been providing innovative assistive and sensory equipment, specialist training and technical support to the children’s palliative care sector for 25 years.
Our inclusive technology empowers over 13,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.
We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the southern half of England and Wales.
This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Applications close: Saturday 10th May 2025 at 5pm
Interviews: from Monday 19th May 2025 (first interview online)
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you experienced in Microsoft Dynamics 365 and looking for an opportunity to shape and deliver a vital CRM system?
We are looking for an experienced CRM Product Manager to drive the development and implementation of our new Microsoft Dynamics 365 CRM system at the Motor Neurone Disease (MND) Association. Working closely with teams across the organisation, you will ensure the system is effective, easy to use and enables our teams to give a great experience to everyone of our supporters.
Key Responsibilities:
This is a brand-new role where you will be responsible for leading the ongoing development and continuous improvement of the CRM's strategic direction, ensuring it meets business needs, and managing its development and implementation. Your role will involve:
- Collaborating with key stakeholders to Define and drive the CRM roadmap in alignment with the MND Association strategy and objectives.
- Managing the product backlog and prioritising development needs.
- Acting as a key link between business teams, technology teams, and external partners, ensuring clear documentation, communication and understanding of requirements and expectations.
- Leading the delivery of new CRM functionalities, product enhancements, customisations and integrations.
- Work with Technology teams to support skills development in managing and maintaining CRM Platforms and Power Platforms.
- Making in-house configuration updates to improve usability and workflows.
- Developing reports and dashboards to provide insight into CRM performance.
- Gathering user feedback and making improvements based on data-driven decisions.
- Ensuring compliance with data protection regulations and security standards.
- Managing relationships with external suppliers and service providers.
- Promoting continuous improvement in CRM-related processes.
- Communicating progress and system updates to stakeholders.
About You:
You will have strong expertise in Microsoft Dynamics 365 and experience working with cross-functional teams to implement and optimise CRM systems using product-based methodologies. You should also have:
- Extensive experience as a Product Owner or similar role, with a focus on Microsoft Dynamics 365.
- A proven track record of leading CRM development and integrations, including data migrations and APIs.
- Strong stakeholder management skills, with the ability to engage and influence teams at all levels.
- A deep understanding of CRM best practices, user experience design, and data management.
- Experience working in agile environments.
- Excellent problem-solving skills and attention to detail.
- The ability to lead discussions, bring teams together, and drive progress.
- It would be advantageous to have knowledge of the charity sector and experience supporting donor engagement and service delivery.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Location and Flexibility: This role can be office-based or remote with the expectation to travel to our Northampton office 2 days per month on average, with occasional travel to our London office or our partner's office. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Extensive experience as a Product Owner or similar role, with a strong focus on Microsoft Dynamics 365 and related Power Platform technologies.
- Proven track record of delivering CRM continuous improvement and best practice, ideally within the not-for-profit sector.
- Deep understanding of CRM best practices, user experience design, and data management.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes.
In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support.
This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you!
Who are we looking for?
To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.
The ideal candidate will have:
-
A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)
-
Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships.
-
A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team.
-
IT literacy with knowledge of Microsoft packages.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected.
Interviews: 20 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Registered Charity
11 - 20
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Brompton Fountain is the children's charity at Royal Brompton Hospital and works in partnership with the teams on the wards, the paediatric intensive care unit and in outpatient clinics. We provide a wide range of support services and vital resources for patients, families and staff, as well as funding medical equipment, accommodation and toys and entertainment for the hospital playroom. In collaboration with the hospital trust and the NHS we also fund research projects and develop new initiatives for children receiving treatment at Royal Brompton, Harefield and their network of partner hospitals.
ROLE PURPOSE
The Fundraising Officer will be a vital member of our charity team, responsible for supporting all activity across Community and Events Fundraising. They will be instrumental in achieving our income targets and growing Community and Events fundraising.
This role will focus on providing exceptional stewardship, delivering a calendar of community and events fundraising and enhancing supporter engagement. Reporting to the Head of Fundraising (HOF), you will be responsible for marketing our fundraising challenge events to ensure they provide a positive ROI. You will be a key point of contact for our fundraisers and donors as well as develop our community income stream proactively securing partnerships with (small) businesses and schools.
The ideal candidate will cultivate long-lasting relationships with individual supporters, promote fundraising and donor opportunities. You'll deliver impactful events, maintaining the highest standards of stewardship whilst being respectful of potential sensitivities particularly when working with families who are fundraising in memory. An ability to empathise and communicate effectively about our work is key.
MAIN DUTIES AND RESPONSIBILITIES
Events Fundraising
- Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
- Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
- Work with the Head of Fundraising to ensure a minimum 3:1 Return On Investment for challenge event fundraisers.
- Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.
Community Fundraising
- Lead outreach efforts to engage new local community partners, such as businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
- Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
- Conduct research to identify new opportunities for engagement and fundraising within local communities.
- To represent the charity as and when required in schools, engagement events and cheque presentations.
Supporter Care
- Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
- Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
- Oversee our fundraising CRM database.
- Process cash and cheque donations ensuring this income is recorded accurately on our database.
- Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
- Continuously evaluate the supporter journey, aiming to enhance retention and engagement.
Administrative and Financial Support
- Process donations and ensure acknowledgment and thank-you communications to all supporters.
- Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
- Manage the distribution of collection tins and buckets, conduct inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.
- Overseeing our online shop.
Marketing and Communication
- Create engaging materials and content to inspire participation in fundraising activities and distribute these to potential supporters. This could include leaflets, posters, social media posts, newsletters and impact reports.
- Ensure fundraising and associated webpages are kept up to date.
- Collate information for the HOF to support trust and foundation applications.
- Team Collaboration
- Work collaboratively with the wider team (when required) to support in-hospital events as well as assisting with tasks as needed to ensure smooth charity operations.
- Support team members (when instructed by the HOF) with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
- Any other duties as required by the Head of Fundraising or CEO.
ADDITIONAL INFORMATION
£27000 - £29,000 FTE. This role covers 30 hours per week (4 days). A minimum of one day per week in our charity office and the remaining hours to be worked remotely which may be spread across 3-4 days depending on preference (to be discussed at interview). Occasional weekend and evening work subject to our events calendar. One-year fixed term contract however there is potential to increase working hours and / or contract length subject to performance.
A full driving licence and / or the ability to travel to events and meetings within London and the South East is essential.
Applicants must be eligible to live and work in the UK to apply for this position.
The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).
PERSON SPECIFICATION
Skills
- Strong relationship management skills, capable of building and maintaining connections with supporters and colleagues.
- Excellent communication skills, both verbal and written, with the ability to convey information effectively.
- Strong project management abilities, with a focus on meeting deadlines and managing multiple priorities.
- Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
- Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress.
- A proactive and ambitious attitude, dedicated to personal and charity growth.
- Knowledge of GDPR and fundraising guidelines.
- Ability to work independently and as part of a team.
- Experience of working with and managing volunteers.
Experience
- Experience of successfully delivering fundraising events.
- Experience providing excellent supporter and donor care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
- Demonstrable experience of promoting events to secure support and encourage participation.
- Familiarity with digital fundraising platforms, CRM systems and handling of personal data.
STAFF BENEFITS
- Flexible working hours to balance home / work life
- Time off in lieu for evening and weekend work
- Home office set up including phone, laptop and printer.
- Pension scheme.
- Training and development with career progression opportunities.
- Reasonable expenses paid for offsite meetings, events and activities
- Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis.
- Blue Light Card: enjoy discounts both online and in store across various outlets.
How To Apply
Apply online with a covering letter highlighting your achievements, relevant experience and why your application should be considered.
Closing date for applications: 8th May 2025
Interviews will be held in mid May.
We will only contact those applicants who have been successful for interview selection at which point you will be required to provide details of two referees.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a Community Fundraising Officer to join our team at Oxford Health Charity (OHC) to play a key role in increasing support for our charity, which funds projects that enhance the experience of patients, carers and staff beyond the NHS budget. OHC provides funding for a number of projects beyond the Trust’s NHS budget. From inviting green spaces, to funding artists to work with patients, improving staff rest areas, and providing non-essential medical equipment to make patients more comfortable and much more!
Working closely with the Head of Charity, you'll maximise fundraising income through creative and sustainable strategies, ensuring excellent stewardship of fundraisers and supporters. You'll manage community fundraising events, explore new sponsorship opportunities, and build strong relationships with local groups and organisations across Oxfordshire, Buckinghamshire, and Wiltshire.
You'll maintain accurate donor records using the Donorfy database and contribute to the smooth running of fundraising activities, ensuring compliance and cost-effectiveness. This role requires excellent organisational and communication skills, with the ability to work independently and as part of a team. A background in fundraising or customer care, along with strong IT skills, is essential.
If you are passionate about making a difference and growing support for a vital NHS charity, we would love to hear from you!
Registered Charity
6 - 10
Providing funds which enhance the experience of patients, carers, families and staff receiving support across Oxford Health NHS Foundation Trust
The client requests no contact from agencies or media sales.
Thank you!
Our Wales Delivery team are looking for someone who’s enthusiastic and well connected to the tech and digital sector in South Wales to become the new Digital Manager in Cardiff.
We deliver a range of programmes to support young people to develop their digital skills and move into employment; in tech/digital roles, or roles that are enabled through digital skills. You will develop new and maintain existing partnerships with employers and partners in the digital and tech sector in Wales, specifically to provide employment outcome opportunities for young people within our target groups.
The key aspects of the role include:
- Supporting young people into employment outcomes
- Establish new employer partnerships in the digital and tech sector in Wales
- Ensure The Prince's Trust is connected to employers and employment networks and training providers in the Cardiff City Region and South Wales region
- Manage partnerships to ensure safe and quality delivery for young people in line with Trust policy and guidance
- Ensure data and impact reporting information is captured accurately and timely to support contract drawdown
- Advocate Equality, Diversity, Inclusion (EDI) in line with The Trust strategy
- Be part of the Wales Leadership Team
This role is perfect for you if you have a good network within South Wales and a strong understanding of the impact digital skills can have to support young people into positive outcomes. An understanding of the needs and challenges of young people would be a strong advantage.
This role is on a 2.5 days a week contract (flexible on days/hours) until 30/09/2025
This role is based from our Cardiff Centre
This role is fully funded by the Click Start project, funded by Nominet and the Institute of Coding
Mae tîm Cyflawni Cymru yn edrych am rywun brwdfrydig sydd â chysylltiadau â’r sector technoleg a digidol yn ne Cymru i ddod yn Rheolwr Digidol newydd yng Nghaerdydd!
Rydym yn darparu amrywiaeth o raglenni i helpu pobl ifanc i ddatblygu eu sgiliau digidol a symud i fyd gwaith; mewn rolau technoleg/digidol neu rolau a alluogir drwy sgiliau digidol.
Byddwch yn meithrin partneriaethau newydd ac yn cynnal partneriaethau presennol â chyflogwyr a phartneriaid yn y sector digidol a thechnoleg yng Nghymru, yn benodol i ddarparu cyfleoedd cyflogaeth i bobl ifanc yn ein grwpiau targed.
Mae agweddau allweddol ar y rôl yn cynnwys:
- Helpu pobl ifanc i ddod o hyd i waith
- Meithrin partneriaethau newydd â chyflogwyr yn y sector digidol a thechnoleg yng Nghymru
- Sicrhau bod gan The Prince’s Trust gysylltiadau â rhwydweithiau cyflogwyr a chyflogaeth a darparwyr hyfforddiant ym Mhrifddinas-Ranbarth Caerdydd a rhanbarth de Cymru
- Rheoli partneriaethau er mwyn sicrhau darpariaeth ddiogel o ansawdd i bobl ifanc yn unol â pholisïau a chanllawiau’r ymddiriedolaeth
- Sicrhau bod data a gwybodaeth adrodd effaith yn cael eu casglu’n gywir ac yn amserol er mwyn cefnogi’r defnydd o gontractau
- Eirioli dros Gydraddoldeb, Amrywiaeth a Chynhwysiant yn unol â strategaeth yr ymddiriedolaeth
- Bod yn rhan o Dîm Arwain Cymru
Mae’r rôl hon yn berffaith i chi os oes gennych chi rwydwaith da yn ne Cymru a dealltwriaeth gref o’r effaith y gall sgiliau digidol ei chael i gefnogi pobl ifanc i sicrhau canlyniadau cadarnhaol. Byddai dealltwriaeth o anghenion pobl ifanc a’r heriau maent yn eu hwynebu yn fanteisiol iawn.
Contract 2.5 diwrnod yr wythnos (diwrnodau/oriau hyblyg) tan 30/09/2025
This role is fully funded by the Click Start project, funded by Nominet and the Institute of Coding
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a role where you can shape the future of business systems and processes? Do you enjoy working with teams to improve ways of working and support digital transformation?
As a Business Analyst, you will work closely with stakeholders across the Motor Neurone Disease (MND) Association to review current workflows, identify areas for improvement, and support the transition to modern, cloud-based solutions. You will be instrumental in ensuring that processes align with organisational goals and system capabilities. This brand-new role will focus on supporting our Grants Management team as they transition to new ways of working, supported by an upgrade to our grants management system. This has the potential to transform the delivery of our circa £10m research grant portfolio, a key part of our strategic vision of a world free from Motor Neurone Disease.
Key Responsibilities:
In this role, you will collaborate with teams to improve business processes and support system upgrades. Your key responsibilities will include:
- Conducting process mapping to document existing workflows and identify areas for optimisation.
- Working with stakeholders to refine processes in line with best practices and technology capabilities.
- Engage with teams to understand and document functional and non-functional requirements.
- Facilitating workshops and meetings to review and challenge current ways of working.
- Translating business needs into specifications for technology teams and vendors.
- Supporting the planning and execution of system migrations.
- Assisting with data migration strategies, ensuring data integrity and security.
- Evaluating current business systems and recommending enhancements or replacements.
- Collaborating with teams to ensure a smooth transition to new systems.
- Contributing to training and documentation to ensure successful adoption of new processes.
About You:
An experienced Business Analyst who thrives in a role where you can drive change and improve processes. You are comfortable working independently and managing multiple priorities. You bring:
- Proven experience as a Business Analyst, ideally with exposure to not-for-profit, academic or medical research organisations.
- Strong expertise in process mapping, business process re-engineering, and requirements gathering.
- Experience in system migrations to modern cloud-based platforms.
- Familiarity with Microsoft platforms, such as Dynamics, Power Platform, and Azure DevOps.
- Knowledge of charity systems, particularly grant management and funding processes.
- Understanding of data migration, integration, and system implementation projects.
- Excellent stakeholder engagement, facilitation, and communication skills.
- A proactive approach to creating new processes and working with ambiguity.
- Experience with continuous improvement methodologies, including lean and agile approaches.
- A product-based mindset to streamline and enhance business functions.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role can be office-based or remote with the expectation to travel to our Northampton office 2 days per month on average, with occasional travel to our London office.We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Strong expertise in process mapping, business process re-engineering, and requirements gathering.
- Experience in system migrations to modern cloud-based platforms.
- Experience in the Microsoft suite of platforms, ideally including Dynamics, Power Platforms, Azure Dev Ops
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Objective
To increase fundraised income for BRACE and dementia research through major donors and high-value supporters, both cultivating existing supporters to increase their support and networking to develop new major donors.
Role
As our Major Donor & Philanthropy Fundraiser, you will be responsible for developing and implementing a comprehensive major giving programme to increase revenue from high-value supporters. This is a new and exciting opportunity to establish and grow this income stream for BRACE, requiring proven experience in securing major gifts.
Key Tasks:
Major Donor Fundraising
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Develop and implement a strategic plan to identify, cultivate, solicit, and steward high net worth individuals.
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Build and maintain a strong portfolio of potential funding sources through thorough prospect research.
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Manage a diverse portfolio of existing and new major donors, delivering excellent relationship management to meet ambitious individual fundraising targets.
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Build, manage, and maintain a full and consistent pipeline of prospects, ensuring timely progression through each stage from identification to stewardship.
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Conduct frequent and regular contact with donors and prospects by phone, video, and in-person meetings, utilizing the Head of Fundraising and CEO for potential new and existing high net stakeholders.
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Develop compelling, tailored proposals and funding applications to secure significant donations.
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Create and implement bespoke stewardship plans to ensure long-term support.
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Represent BRACE at networking events to build relationships with potential high-value supporters.
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Maintain accurate and up-to-date records of all major donor activity in our database.
Strategy & Planning
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Work closely with the Head of Fundraising to develop and implement a major donor fundraising strategy.
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Monitor performance against budget targets and analyze data to support future budgeting.
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Contribute to the overall fundraising strategy of the charity.
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Stay informed about the latest trends and best practices in major donor fundraising.
General Responsibilities
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Be an active and supportive member of the BRACE team, supporting colleagues across the organization to support the charity’s wider organizational goals and objectives.
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Gain and maintain in-depth knowledge and understanding of the charity's work, priorities, and future plans.
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Assist the CEO, Head of Fundraising, and other colleagues with charity-wide development initiatives.
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Attend meetings and events as required both during and outside normal office hours, including the annual Let’s Talk Dementia.
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Carry out any other duties compatible with this post as directed by the Head of Fundraising.
Candidate requirements
Essential:
- Demonstrable experience in major donor fundraising or equivalent high-value relationship
management - Proven track record of securing large and repeat donations from individuals
- Excellent written and verbal communication skills with good copywriting and proofreading ability
- Experience in creative proposal writing and the ability to demonstrate clear outcomes and impact
- Confident and persuasive presentation skills
- Ability to build and maintain relationships with high-net worth individuals
- Experience in developing and implementing stewardship plans for major donors
- Strong research skills with experience in identifying quality new business leads
- Proven ability to form good working relations, both internally and externally with people at all levels
- Innovative and keen to find solutions to problems
- Strong interpersonal skill set with the ability to be persuasive
- Excellent IT literacy
- Excellent planning, time management, and organisational skills
- Willingness to work flexibly in order to adapt to the needs of supporters and the charity
- Able to work unsupervised and independently from home and on the road
Desirable:
- Excellent ability to motivate, inspire, and influence people
- A self-starter with entrepreneurial spirit
- Experience in launching or growing a major donor program
- Understanding of the medical research funding landscape
- Experience using Raiser's Edge to manage donor relationships
- Empathy with the cause that BRACE represents (knowledge of dementia and research is not essential, as information and informal training will be provided)
