Head Of It Jobs

Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems?  If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.

About Link UP London

Link UP London’s purpose is to build stronger more resilient communities.  We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.

We connect skills to SGOs in 3 main ways including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
• Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development

Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation.  We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.

The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.

Role Details

Title: Head of Skilled Volunteering

Time Commitment: Full time role (4 days a week may also be considered)

Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)

Salary: £34,500 full time salary

Purpose:  To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London

Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer

Role Duties & Responsibilities

Programme Management

• Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation 
• Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
• Monitor and report on progress against annual targets and strategic priorities
• Review and improve the Skilled Volunteering process
• Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme

Relationship Development and Management

• Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
• Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
• Attend events in-person and online to further build relationships
• Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
• Lead workshops and trainings about skilled volunteering as required

Programme Development

• Facilitate focus groups with volunteers and organisations
• Develop and oversee a new SGO Advisory Group
• Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities

Communications, Thought Leadership and Events

• Work with the Comms team to ensure promotion is effective and targeted 
• Innovate ways to get the word out to both volunteers and organisations
• Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
• Write blogs and other pieces to share different aspects of Skilled Volunteering
• Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events

Systems and Operations

• Actively oversee our CRM and ensure established processes are working efficiently
• Contribute ideas to improve effectiveness of the Skilled Volunteering process
• Continue to review and improve our data collection and analysis system
• Ensure other technology is being used and integrated as needed to support our work
• Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency

Other

• Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
• Contribute to proposal development and funding requests as needed
• Actively engage in the development and growth of Link UP as an organisation

Person Specification

Essential Skills

• 5+ years’ experience with programme management and delivery aimed at creating positive results
• Experience managing people and small teams
• Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
• A love of working with people, building relationships and experience with relationship management
• A great spoken and written communicator
•  Experience with, and enjoyment of, presenting to groups
• Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
• Technically savvy with the ability to learn new technology easily
• Detail oriented and highly organised
• Ability to work under pressure and deliver at a high quality
• Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
• Ability to work well remotely and independently as well as in-person with a team

It is also important to have:

• Experience with and an understanding of organisational development / capacity building in the charity sector
• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• Understanding of the charity sector including opportunities and challenges faced by small organisations today
• Ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Good networker / relationship builder
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications: Wednesday 30 April 2025

However please note that applications will be considered as they are received on a rolling basis. 

We are looking for a Head of Health & Wellbeing who will be responsible for the strategic development of the Trust’s health and wellbeing provision. Managing and overseeing the delivery and development of existing programmes, as well as staff associated with them.

Our Head of Health & Wellbeing will work with a range of partners across the public, private and voluntary sectors to further enhance our range of activities, as well as creating new health and wellbeing initiatives which meet local priorities.

The Trust

We are a well-established and forward-looking charity with a long and highly regarded record of delivering a broad range of community-based activities and services. The Trust has a clear vision ‘One goal – healthier, happier, stronger communities’ - and our aim is to ‘Expand the Watford FC family by providing opportunities in Hertfordshire and London to enrich people’s lives, create special memories and enable positive futures’.

Our work focuses on the key themes of; Football & Education, Health & Wellbeing, Social Inclusion and Learning & Skills, enhanced by community facilities and underpinned by our promise to deliver accessible opportunities.

Your Roles and Responsibilities, but Not Limited To:

• Lead, develop, and support staff you manage by offering advice, guidance and an inclusive working environment.
• Develop a Trust internal wellbeing group in line with the People Strategy to create a positive and supportive working environment.
• To develop and foster positive relationships with key stakeholders and external agencies at a senior level to implement new health and wellbeing initiatives which meet the Trust’s strategic objectives, as well as supporting local health and wellbeing priorities.
• Take responsibility for developing a Health and Wellbeing Strategy to direct the Trust’s health and wellbeing provision.
• Take responsibility for monitoring programme budgets, funding meetings and liaising with partners throughout the lifetime of projects/initiatives, ensuring that the Trust’s obligations detailed in contracts/SLA’s are met.
• Set appropriate budgets and oversee, manage, and monitor these, to ensure the targets are achieved.
• Work with the Community Director and funding officer to identify and submit relevant grants, funding applications, and tenders/bids for commissioned work.
• Secure funding and increase unrestricted income streams to support on-going programme delivery and sustainability of the department.
• Oversee the implementation of a robust, high-quality data capture process to ensure the department can evidence impact and social value of its programmes through a variety of methods such as reports, case studies, testimonies, media articles, and feedback surveys.

You Must Have:

• Significant experience of line managing, leading and developing staff and volunteers creating a strong team culture and inclusive working environment.
• Success in building relationships both internally and externally, working collaboratively with a range of stakeholders.
• Proven experience of working at management / leadership level.
• Experienced in project management, ability to prioritise and manage multiple workstreams and completing priorities.
• Sound experience of setting and managing budgets.
• Proven track record of securing funding for projects or initiatives including local, regional and national funders through partnership work and / or bid writing.
• Ability to identify trends and analyse data to inform decision making.
• An experience of leading, and commitment to, equality, diversity and inclusion (EDI) and safeguarding.
• A level 3 (‘A’ Level or equivalent) qualification or higher in a health-related subject, or other relevant subject area.
• A full and valid UK Driving Licence, as well as access to a vehicle for work.
• Influential communicator with a range of audiences, and the ability to use a range of different mediums, with written skills to an excellent standard.
• Ability to work calmly under pressure, meet deadlines and have an attention to detail.
• Excellent negotiation, interpersonal and relationship management skills to build and maintain strong professional relationships and connect with partners priorities.
• Ability to work collaboratively and flexibly as part of a team with differing views and needs.
• Have a flexible approach to work and be able to work unsociable hours (including some evenings and weekends).

You Ideally Would Have:

• Knowledge and understanding of the health priorities across Hertfordshire and Harrow.
• Experience of putting together service level agreements/contracts for project partners.
• Experience of using IT systems to monitor and evaluate the delivery of services.
• Experience of event management.
• Valid Emergency Aid and Safeguarding children and vulnerable adults’ certificates (or willing to complete these prior to commencing in the role).
• Minimum Level 3 Personal Trainer Qualification and GP referral Qualification.
• Educated to Degree Level - Health and Fitness Related.

Benefits of Working for Us:

• Chance to join an award-winning charity and work alongside colleagues who are determined to utilise the positive power of sport, physical activity and learning for social good.
• Friendly working environment
• Employee Assistance Programme
• Investors in People accreditation
• Opportunity to benefit from a range of training and development opportunities
• Free gym usage at our two Community Centres
• Flexible working environment
• 25 days of Annual Leave entitlement plus bank holiday’s
• Trust pension scheme
• Birthday leave

Our Commitment to You

Equality, Diversity & Inclusion (EDI): 

We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. The more wide-ranging we are, the better our work will be. We are committed to Safeguarding children and adults at risk. The necessary Disclosure and Barring Service check will apply to this post.

Safeguarding:

We provide a safe and secure environment for all. We believe Safeguarding and promoting the welfare of children & adults is everyone responsibility. Everyone in the organisation has a role to play, to ensure that Trust policies, procedures and practices in regard to safeguarding are followed.

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

We are seeking a talented Microsoft Power Platform Developer to design, develop, and implement custom solutions using Power Apps, Power Automate, Copilot Studio, and Power BI. Your work will streamline processes, provide automation, support teaching and learning, and enhance data analysis across our organisation.

This is an exciting opportunity to make a significant impact by creating innovative AI tools and improving our current systems and workflows.

You will help to drive the Federation commitment to supporting all leaders, teachers and office staff to provide a world class education utilising new innovative solutions such as AI tools.

You will join the Federation pioneering leveraging AI technology in education and taking part in research initiatives.

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

Your responsibilities will include:

• Designing, developing, and implementing custom solutions using Power Apps Studio, Power Automate, Copilot Studio and Power BI to automate processes and improve data insights
• Working closely with teachers, school leaders, head office staff, consultants and other stakeholders to gather requirements and ensure the solutions meet their needs
• Integrating Power Platform solutions with other systems used by the Harris Federation, ensuring security, seamless data flow and functionality.
• Providing ongoing support and maintenance for the developed solutions, troubleshooting issues and implementing updates as required
• Creating technical documentation and providing training to end-users to ensure they can effectively use the developed solutions.
• Staying up-to-date with the latest Power Platform features and best practices, and continuously seeking opportunities to improve existing solutions

A full list of responsibilities can be found in the Job Pack.

We would like to hear from you if you have:

• A good general education demonstrating numeracy and literacy
• Operational experience of developing AI tools and processes, ideally within a large education environment or similarly large organisation
• Familiarity with educational data, recognising the sensitivities of this data as well as understanding what quality and accurate data means for educational institutions
• Awareness of potential impacts if data is inaccurate, particularly in educational settings
• Confidence with the management of educational data across a complex organisation
• Familiarity with operating within an integrated/complex educational data system
• Experience of reporting and analysis of educational workforce data
• Understanding of relevant employment legislation, the Data Protection Act, Information Governance issues, GDPR and the principles of equality and diversity, especially as they pertain to educational environments
• Knowledge of the rules, guidance, and laws governing the secure handling of personally identifiable data within educational institutions
• Advanced knowledge of Microsoft Copilot, Copilot Studio, Copilot 365, Power automate, Power Bi, Sharepoint, Power Apps and other Microsoft products
• Knowledge of appropriate techniques for investigating data quality issues and the ability to communicate findings effectively
• Ability to manage software development projects, with knowledge of the different software project management paradigms and the ability to identify the most effective for each project

For a full person specification, please download the Job Pack.

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Head of Finance Systems
Fixed Term Contract (14 months) 
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and our London Office 
Salary Range - £74,000 - £82,000

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role, you will lead, manage, and support the Finance Systems team in daily operations and key Finance Projects, including the migration of Macmillan's core finance system to the Cloud and the implementation of a Financial Planning and Analysis Tool.

You will drive both system and process change across the Finance Division, working closely with Technology and external stakeholders.

Your responsibility will be to maintain and ensure the integrity of the accounting data and compliance within the financial control framework of Macmillan’s finance system.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience in implementing Finance Systems and effective change management
• Strong finance and accounting knowledge and experience 
• Highly effective stakeholder management and engagement skills with excellent interpersonal skills at all levels and with both technical and non-technical audiences.
• Strong analytical and business skills with the ability to think strategically and to manage detail, and to know when each is important.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Sunday 13th April 2025
 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Our client, a Performing Arts organisation, are looking to recruit into the position of Head of IT. This role is responsible for providing strategic leadership for the data and systems team while  ensuring that all parts of the Sadler’s Wells IT infrastructure run smoothly and securely, using it to improve processes and efficiency.

The post reports to the Director of Finance and Business Performance and is part of the Senior Management Team. With the upcoming growth of our organisation the role will develop with the postholder.

Key strategic and operational accountabilities:

· Strategic planning and leadership of the service

· Contract and account management internally and with key partners

· Cyber security, compliance and privacy

· Process improvements and automation

· Data control and insight

· Project, service desk and change management

Skills and Experience:

• Relevant IT qualification or equivalent experience in IT governance.
• Ability to be ‘on call’ for emergencies and business continuity recovery
• Experience of managing risk and Cyber security.
• Experienced IT leader, with a customer focused approach.
• Experience of public, private and hybrid cloud environments.
• Results-driven with a proven track record of high achievement through data and systems teams.
• Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.
• Demonstrable experience of developing, implementing and managing a risk-based approach to security and compliance, including risk, security and governance frameworks.
• Experience of using and developing an Information Security Management System.
• Strong negotiation and vendor management skills.
• Strong strategic planning skills with the ability to translate business needs to data and systems solutions.
• Ability to lead and monitor several projects concurrently.
• Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.
• Experience of procurement to achieve best value for the organisation.
• Ability to respond to changing circumstances.
• Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.
• Ability to translate ideas into effective action speedily and within a finite budget.
• Ability to work collaboratively and bring teams together into a cohesive and effective unit.
• Able to demonstrate a commitment to diversity and inclusion.
• Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
• Must currently hold the right to work in the United Kingdom

Additional

• Experience for school network requirements
• Relevant project management qualification or equivalent

This role is Hybrid (3 days pw) and experience within Performing Arts would be advantageous.

This is a full time permanent role which will be primarily office based.

The starting salary is £39,000 - £42,000 depending on experience.

The Role:

As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications.

You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. 

This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. 

Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle. 

What we need from you:

As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies.

You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. 

A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. 

We are looking for:

• Experience of troubleshooting and demonstrable problem-solving techniques. 
• A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment. 
• Ability to be office based and travel between SNG sites as needed
• Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services.
• The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations. 

What we can offer you:

As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
•    £450 yearly flexible benefit pot to use against benefits of your choice
•    Flexible working
•    25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
•    A chance to buy or sell holiday as part of our flexible benefits package
•    A generous pension scheme matching up to 12%
•    Life cover as soon as you join us
•    You will be a part of our Recognition scheme 
•    A range of wellbeing discounts including Gym Memberships
 
About us:

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

LOCATION: Derby

RESPONSIBLE TO: Head of Operations

HOURS: 37.5 hours per week (can be worked flexibly)

SALARY: £26,686

CONTRACT: 12 months

About You.

We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems, with a focus on operational efficiency and scalability. This role combines oversight with hands-on execution, ensuring our data, reporting tools, and IT infrastructure support business growth and team productivity. The Data and IT Lead will collaborate closely with leadership and team members to implement data-driven insights, improve reporting workflows, and ensure our IT infrastructure aligns with organisational needs.

Purpose of the role:

• To be the first point of call for all Data and IT queries & processes.
• To lead on identifying data needs and implementing systems, solutions and training across the organisation.
• To lead on identifying and implementing improvements in IT across the organisation.

Main duties and responsibilities:

Data Management & Reporting:

• Oversee data collection, storage, and processing, ensuring data quality, integrity, and compliance.
• Manage and optimise Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
• Develop and maintain data reporting tools to support business needs, including custom reporting solutions and analytics.
• Work closely with the team to identify key metrics, creating dashboards and visualizations to track performance.

IT Systems Management:

• Lead the selection, implementation, and integration of IT systems and tools that support our operations.
• Ensure data security protocols, system access controls, and backups are in place and in line with best practices.
• Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
• Plan for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.

Process Improvement & Automation:

• Identify opportunities to streamline processes through automation and improve workflows using Airtable and other tools.
• Develop, document, and implement best practices and standard operating procedures for data and IT management.
• Conduct regular reviews and audits to identify and implement process improvements.

· Lead on the review of data and IT policies and procedures.

Collaboration & Support:

• Work closely with other teams to understand their data and IT needs, providing guidance and support.
• Train team members on data management and reporting tools, helping to build a data-driven culture.
• Support project management initiatives by providing IT solutions and managing data resources.

Other

• Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
• Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures

Person Specification:

Foundational Values

• Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
• Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
• Actively seeks opportunities for development, applying new knowledge with humility and creativity.
• Understands the importance of providing others with support to make decisions and grow.

Core Competencies

• Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
• Demonstrates advanced proficiency in Microsoft Office tools, leveraging them for complex tasks and mentoring others.
• Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
• Comfortably adapts to change, manages multiple priorities effectively, and remains flexible in evolving environments.
• Identifies problems independently, provides effective solutions, and takes initiative when required.
• Builds strong relationships, communicates clearly, and collaborates effectively with diverse stakeholders.
• Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
• Respects and works effectively with individuals from diverse backgrounds and cultures.

Role Specific Skills

• Proficient in database management, data analysis, and visualisation.
• Solid understanding of IT infrastructure, security protocols, and cloud solutions.
• Strong project management and organisational skills.

What we offer as an Employer

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Competitive pension scheme.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.

Passionate about educational equality? Join our team and make a difference.

Location: Hybrid (2 core office days/week in King’s Cross). For staff outside of London, there is more flexibility (with all staff expected to travel to the office at least once per month). 

Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

Salary: £50,000 (including £2k London weighting)

Start Date: September 2025

Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

To help more students get further, we are seeking a driven and passionate Head of Fundraising who will build relationships with major donors to the charity – especially Trusts and Foundations – to secure a significant portion of the charity’s income.

The successful candidate will report to the COO and focus on building meaningful, long-term relationships to secure 5-6 figure gifts over the coming years. You will proactively engage with prospective funders, write high-quality applications and deliver excellent supporter engagement, including tailored reports and case studies

About the Role

The Head of Fundraising will be a key member of our Senior Management Team (SMT) and take ownership of our Fundraising Strategy to support the diversification of our income. This role is vital to our future growth and sustainability, and an opportunity to lead an exciting part of the charity which makes a real difference to the students we support.

Strategy and Leadership

• Lead the delivery of our fundraising strategy in line with our current organisational strategy which runs from 2024-2029. 
• Lead on the management of key information about Get Further’s fundraising activity and ensure it is stored appropriately, well organised and with high attention to detail. This will include supporting the transition of the fundraising function onto Salesforce.
• Prepare fundraising update reports for the Finance and Risk Committee and the Board of Trustees as required.
• Contribute to and attend internal/external events on behalf of Get Further as required.

Fundraising and Stakeholder Engagement

• Lead the core fundraising activities, including line managing our Fundraising Officer. This includes developing an in-depth understanding of existing and potential supporters to provide tailored relationship management, including engagement opportunities, to meet significant targets over multiple years.
• Support the Fundraising Officer to identify new prospects, in particular, charitable trusts and foundations that have the potential to support Get Further for the first time. You will effectively qualify and engage with prospects to build a pipeline for the coming years, matching prospects with appropriate asks.
• Oversee and write compelling applications for funding that are tailored to each recipient and make a convincing case for how their support with help more young people achieve their gateway qualifications.
• Lead on ensuring all supporters and donors receive updates and reports within the required timeframes and that these are crafted with impact data and case studies to ensure maximum stakeholder engagement.

Team Management and Collaboration

• Provide effective line management of our Fundraising Officer to support their personal development and successful delivery of their role.
• Work closely with the COO to develop budgets to accompany applications and provide financial reports to funders and partners.
• Work closely with the Impact Team to develop efficient processes for impact reporting to funders.
• Support the COO to ensure that policies relating to fundraising are up to date and fit for purpose.
• Provide expertise to the Senior Management Team on philanthropic opportunities and ensure fundraising is conducted in line with the relevant legislation and the Code of Fundraising Practice.

About you

You’re an experienced fundraiser securing major grants and ready to take the lead in an ambitious, high-impact role. You’ve built strong funder relationships, crafted compelling proposals, and maybe even supported a team. Now, you’re looking to drive strategy, maximise funding, and make a real difference in tackling educational inequality. This is your next step.

We are looking for individuals who are passionate about our mission and demonstrate the following:

ESSENTIAL

• Experience in applying to and stewarding trust and foundations to secure 5+ figure gifts over multiple years.
• Extensive knowledge of the fundraising landscape.
• Significant experience in crafting creative and compelling funding proposals, including, being able to present and share the impact story of a charity.
• Excellent financial literacy with the ability to develop project budgets and financial reports.
• Proven ability to lead and work across a high-performing organisation in pursuit of ambitious targets.
• Ability to hold yourself and others accountable and always remain open to learning from others.
• Excellent attention to detail, organised, works well independently.
• Familiarity with database systems, like Salesforce (or able and interested in learning to use a database management system).
• Excellent interpersonal skills: bold, ambitious, optimistic, tenacious and a supportive team member with the ability to manage external stakeholders effectively.
• Committed to safeguarding the young people we work with via compliance with safeguarding frameworks and keeping confidential/sensitive information secure.
• Highly motivated to maximise impact, at an individual and organisational level.

DESIRABLE

• Familiarity with the FE sector.
• Experience of direct line management of team members.
• Experience in implementing and developing a successful fundraising strategy.
• Knowledge of the funding landscape for education and disadvantaged young people.

Contract: Permanent, full time
Salary: £36,361 - £48,199 p/annum
Location: Burford, Oxfordshire / Hybrid – 2 days a week
Closing date: 20th April 2025

Working within our Information Systems directorate means that you are joining a dedicated team of professionals who work together to ensure the confidentiality, integrity and availability of our information, data and IT services. Although this is a solo role within cyber security, you will collaborate with other colleagues within the to ensure the organisation is doing all it can to remain secure and effective.

Using your expert knowledge for Information Cyber Security, your main responsibilities are to maintain an awareness of current threats and events and advising Blue Cross on the implications as such. You will take the lead on continuing our progress to develop an effective security culture across our technical and non-technical business functions.

The ability to build relationships is key to this role therefore our Information Security team work hybrid where you will be based in our Oxfordshire offices two days per week, with three working from home.

About you

You will have a strong understanding of ISO27001 concepts and methodologies qualified to at least level of Certified in Information Security Management Principles (CISMP) (or equivalent) enabling you to hit the ground running and contribute towards our on-going risk management improvements.
 
We are looking for an analytical thinker with logical reasoning skills and the ability to find solutions in challenging situations. Your ability to communicate and present complex technical information tailored to the needs and interests of others, enables you to gain commitment of all stakeholders to make changes which could have a major and/or lasting impact.
 
 Knowledge, skills, and experience

• Knowledge of security architecture principles and processes
• Awareness of key relevant legislation including General Data Protection Regulation (GDPR), Data Protection Act 2018, Data Privacy Act, Computer Misuse Act
• Knowledge of Windows operating systems
• A basic understanding of foundational networking principles (e.g. IPV4, IPv6, TCIP/IP, DNS)
• Strong technical experience across Firewalls, SIEM tools, vulnerability scanners, network devices and IAM systems
• Experience of vulnerability scanning tools/vulnerability management
• Risk assessment and/or problem management experience
• A full driving licence with the ability to travel to remote sites and supplier locations

 Desirable qualifications, skills, and experience

• Information Security qualification such as CISA, CISSP, CISM or COMPTIA Security+
• Technology security certified qualifications (e.g. Microsoft AWS or Cisco Professional/Associate)
• Experience of working in a third sector/not-for-profit environment
• Demonstrable understanding of Microsoft 365 environment
• Demonstrable understanding of Multi Factor Authentication technologies

Blue Cross Benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers

The UK Electronics Skills Foundation (UKESF) is an educational charity that collaborates with industry and academia to tackle the skills shortage in the UK’s Electronics sector. We are seeking a hands-on Head of Finance and Business Services to lead our financial operations and business services ensuring strong financial management, compliance, and organisational efficiency.

This is an exciting opportunity to join a fast growing and impactful charity, playing a key role in shaping our financial strategy while ensuring robust financial controls and compliance, and the effectiveness of our business services.

As Head of Finance and Business Services, you will be responsible to the CEO for overseeing all financial aspects at the UKESF, including financial planning, budgeting, reporting, and risk management. A key part of the role is managing grant funding and ensuring compliance with reporting requirements from grantors (e.g. UKRI and Innovate UK). Also, responsible for management of key business services including management information, resources and technology.

This role is ideal for a qualified (or part qualified) ACA, ACCA, CIMA, CIPFA) with experience in charity finance, grant reporting, and financial project management. You will provide strategic leadership while also being hands-on with day-to-day business and financial operations, including managing budgets, payroll, support services, overseeing AP and AR and financial reporting using Xero.   

KEY RESPONSIBILITIES

Financial Strategy & Management

• Contribute to the development of UKESF’s financial strategy, business services and resource strategies.
• Oversee financial planning, budgeting and forecasting, ensuring effective resource allocation and efficient provision of business services.
• Provide financial insights and advice about business services and resources to support strategic decision-making by the Chief Executive and Board of Trustees.
• Prepare accurate financial and management reports including budget and monitoring forecasts for the Board, senior leadership, and funders ensuring timely reporting.
• Ensure compliance with charity financial regulations, including SORP and fund accounting. 
• Lead on government grant reporting, ensuring compliance with UKRI, DSIT, and Crown Commercial Office requirements.
• Track and report on multiple funding streams, ensuring accurate project financial management.
• Oversee statutory accounts preparation and the annual audit process.
• Manage and develop strong financial controls and risk management processes.
• Monitor cashflow and report regularly to CEO any concerns

Grant & Project Finance Management

• Manage delivery contracts and, grant funding, ensuring compliance with financial and reporting conditions are met.
• Develop project budgets and financial models for funding applications.
• Review and monitor ongoing projects cost
• Monitor grant expenditure and prepare financial reports for funders.

Day-to-Day Financial and Business Operations

• Oversee business services contracts, procurement, financial controls, payroll, pensions, VAT, and gift giving processes and liaising with relevant agencies as appropriate.
• Ensure efficient financial administration, including reconciliations and expense management.
• Through Cashflow monitoring manage bank balances utilising investment accounts where appropriate to maximise revenue.Manage financial systems and reporting using Xero accounting software.
• Manage IT support contract ensuring Cyber Essential standard compliance.

Governance & Leadership

• Act as the key financial and business services advisor to the Chief Executive and Board of Trustees.
• Produce reports and financial insights.
• Develop and implement financial and business services policies and procedures.
• Support team on all routine finance and business services tasks.
• Manage external stakeholders and contractors.

ABOUT YOU

Essential

• Qualified or part qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent).
• Knowledge of charity finance, including SORP, fund accounting, and financial governance. 
• Expertise in financial and management accounting, including reconciliations and cash flow management. 
• Experience in budgeting, financial and resource planning, and project costings for multi-stream funding.
• Proficiency in Xero accounting software, including financial reporting, bank reconciliations, and payroll.
• Strong financial analysis skills, with the ability to present financial information to non-financial stakeholders.
• Experience in preparing statutory accounts and working with auditors.

Desirable

• Experience working in a small charity or organisation with multiple funding streams.
• Experience managing and reporting on grant funding, for instance from UKRI and Innovate UK.
• Experiences of business services e.g. management information, resource management and management of business services contracts.Experience supporting governance processes and working with trustees.
• Experience of Government Contracts through Crown Commercial Service
• Experience of successful implementation and rollout of new CRM systems.

WHAT WE OFFER

• Flexible working hybrid working.
• The opportunity to play a key leadership role in a growing and impactful charity.
• Competitive salary and pension contributions.
• A chance to make a difference in addressing the UK’s Electronics skills shortage.
• Support to complete accountancy qualifications.

To apply, please submit your CV and a cover letter outlining your suitability for the role.

If you have any questions or would like an informal discussion, please contact us.

Bluebell Wood Children’s Hospice are seeking an exceptional Head of People to lead the development and implementation of a People plan which aligns with our ambitions, fosters a culture of inclusivity, innovation, and a sense of belonging and which seamlessly integrates our HR and Volunteering efforts.

As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.

You will engage with colleagues at all levels to understand their needs and goals, ensuring our People plan drives positive organisational change and enhances the experience for our 120 colleagues and 280 volunteers.

Reporting to the CEO and working closely with leaders and managers, you will focus on attracting, retaining, and developing a diverse and talented workforce. You will champion a culture of learning, innovation, and collaboration, ensuring Bluebell Wood adheres to all relevant employment legislation and best practices.

Leading a small, dedicated team, you will oversee and enhance the HR and volunteer lifecycle, learning and development activities, policies, and processes. Given our team's size, this role is hands-on and dynamic.

JOB DESCRIPTION

TITLE OF POST: Head of People

ACCOUNTABLE TO: CEO

DIRECT REPORTS: Volunteer Services Manager, HR Advisor, HR Administrator, Payroll Officer

HOURS:Full time - 37.5hrs per week. Hybrid working is supported but due to the nature of this role,                                                     you will be required onsite at least three days/60% of your working week.

NOTICE PERIOD: 12 weeks

SALARY: £56,374

Job purpose:

Bluebell Wood aims to enhance and create 'An Incredible Culture' that fosters inclusivity, innovation, and a sense of belonging. The goal is to create an environment where everyone can thrive and where all efforts clearly contribute to our aims and mission.

The Head of People will provide a balance of strategic and operational responsibilities to develop and implement an integrated People (HR and Volunteering) strategy and workplans which align with our overall aspirations.

Working closely with the Strategic Leadership (SLT) and Operational Management Team (OMT) members, the Head of People will ensure the People Team provides an expert and responsive service across a range of strategic and operational workforce issues.

The Head of People will ensure Bluebell Wood operates effective people practices, manages risk, complies with appropriate legislation and standards, and treats all staff and volunteers fairly.

What does success look like in this role:

· The successful embedding of our values through all our people related activities.

· A workforce that effectively delivers the organisational strategy.

· A high-quality, responsive, and reputable integrated HR and volunteering service that empowers effective management, built on trust, confidence, transparency, and integrity.

Main duties & responsibilities:

· Develop and implement an integrated People plan to support the hospice strategy and culture, facilitate a great colleague experience and positive organisational change.

· Monitor and evaluate the impact and effectiveness of the integrated People plan.

· Report on progress, people related KPIs and workforce related risks to the Strategic Leadership Team (SLT) and Board sub-committee.

· Support the CEO and SLT with advice and proactive suggestions for organisational improvement in areas such as organisational design, change management, talent management, succession planning, and colleague engagement.

· Identify opportunities for, and take a leading role in, cultural development, organisational development and change, and L&D initiatives which reflect our values and foster a sense of belonging, engagement, and wellbeing among colleagues. 

· Lead and manage the People team, providing guidance and coaching to ensure the delivery of high-quality, efficient HR and Volunteering services and systems. 

· Maintain our People policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.

· Work with colleagues in the Income Generation team in creating effective internal communications methods.

· Develop effective relationships with internal and external stakeholders, including engaging special interest or working groups, to make Bluebell Wood an employer of choice and a great place to work. 

· Support people managers with managing change in their teams including employee relations and consultations, and guidance on legal processes.

· Oversee recruitment, induction, performance management, and L&D, ensuring that we attract, retain, and develop a diverse and talented workforce.

· Oversee effective management, delivery and improvement of: 

o Employee engagement including pulse survey, staff events, internal communications.  Programmes including wellbeing, safeguarding, ED&I. Annual appraisals, personal development planning and job description reviews. 

o L&D planning, administration of learning (requests, events, evaluation etc.), budget, and apprenticeships.

o HR Management including starters, changes, leavers, job evaluation, recruitment, onboarding, retention, diversity, payroll, absence, systems and data.

· Role model Bluebell Wood’s values and behaviours.

General

All Bluebell Wood employees are required to:

· Abide by the Health & Safety at Work Act

· Adhere to policy and procedures around safeguarding children and young adults

· Respect confidentiality applying to all Hospice areas

· Work within Hospice policies and procedures

· Comply with the Hospice no smoking policy

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues

· Behave in a professional manner at all times, reflecting and maintaining the values and ethos of Bluebell Wood

· Driving license with access to own vehicle

All Bluebell Wood employees are expected to:

· Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to fundraising and raising the profile of the Hospice

At Bluebell Wood Managers:

· Listen

· Seek to understand

· Seek resolution

· Invite input

· Share timely and appropriate information

· Answer questions

· Agree realistic standards

· Be good role models: discreet, professional, genuine

· Be open to new ideas

· Treat everyone fairly

· Ensure 121s and appraisals are happening as they should

· Are approachable

· Are supportive

· Are present

· Encourage personal development

· Value experience and knowledge

· Practice good professional boundaries

· Promote an inclusive environment

· Acknowledge and celebrate wins

· Champion their team

· Empower and enable

· Challenge undesirable behaviours quickly and appropriately

· Address and seek to resolve conflicts impartially

· Promote a positive culture

· Encourage self-awareness and reflection within their team

· Encourage collaboration

· Support colleagues to manage personal issues which affect work

· Promote a healthy work-life balance

· Support a balanced mix of hybrid working, appropriate to each role but always seeking to build a one team culture

· Be clear about when and why it’s not appropriate to share information

This job description is not exhaustive.  It will be subject to periodic review and may be amended following discussion between the post-holder and employer.

Join our leadership team as the Head of Digital Infrastructure and lead the development and delivery of our charity’s IT strategy!

Through this pivotal role you’ll oversee the operation of Wonderseekers’ IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout.

You’ll have the chance to make a real impact in a growing, purpose-driven Charity, joining us in our mission to create a fairer world where every child treasures science, improves lives, and helps heal our planet! As part of a dynamic, collaborative team, you’ll also have the opportunity to recruit and mentor an IT apprentice, fostering the next generation of tech talent.

Wonderseekers is committed to looking after its staff, offering a supportive environment that prioritises wellbeing, work-life balance, and personal development.

Job details

Hours: 30-37.5 per week. Flexibility will be considered working a minimum of 30 hours per week (0.8 full time equivalent). Salary and holiday will be adjusted accordingly.

Work pattern: Usually Monday to Friday working during office hours with occasional weekends*

Salary: £38,000-£43,000 per annum depending on experience (full-time)

Contract: Permanent

Line manager: Director of Finance and Operations

Responsible for: IT Apprentice / IT Administrator (to be recruited).

Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential however remote working is possible for a small proportion of the time – this can be discussed at interview.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

*occasional weekends: To ensure oversight of the complete IT estate, this post holder will be expected to work occasional weekends, evenings and bank holidays for which time off in lieu will be available. The charity operates 7 days a week.

Deadline: Please apply as soon as possible! We are operating a rolling deadline for this position and encourage you to apply as soon as possible. If your application sparks our interest, we will be in touch very quickly! Therefore as soon as we identify the right candidate, the role may be closed so we would recommend submitting your application early to avoid missing out. We are committed to finding the best fit for our team and look forward to reviewing your application.

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying by emailing  (see website for email address).

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

The Head of Digital Infrastructure will be a pivotal member of the leadership team, managing the charity’s operational digital infrastructure, enabling a seamless interface between staff, technology and systems, and leading on the development and delivery of the Charity’s IT strategy. Reporting to the Director of Finance and Operations, the post-holder will be responsible for the operation of Wonderseekers’ IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout.

The role requires a hands-on approach, balancing day to day system administration with the management of IT contracts and digital tools such as databases. You will also take ownership of the digital exhibits, part of the wider, hands-on family friendly visitor attraction at Winchester Science Centre and be the Charity expert on the operation of the digital planetarium system.

This role is part of a growing team and you will be responsible for the recruitment, training and development of an IT apprentice to support the delivery of the service.

Through supporting our digital offer and the smooth operations of the Charity, this role offers an exciting opportunity to make a real impact within a dynamic and purpose driven organisation.

Key Objectives

· To support the charity delivering on its charitable objectives by providing effective IT support, including box office/ticketing solutions and the Charity’s websites

· To be the technical lead in the delivery of projects.

· Diagnose and resolve IT support issues.

· Ensure that the Charity has effective IT security systems and policies to protect systems from internal failure and external attack.

· To assist with the hardware, software and systems administration and maintenance of Office 365, Azure etc.

· To build and develop working relationships throughout the organisation and with external stakeholders to deliver effective infrastructure solutions.

Key Responsibilities

Managing Operational Infrastructure:

· Manage the Wonderseekers IT infrastructure and support contract to ensure cost effective and high quality service delivery.

· Support the successful launch and on-going operation of key digital infrastructure used across the charity, including databases, SharePoint sites, cloud based applications, planetarium and exhibits.

· Work collaboratively with the Commercial Operations team, external web developer and software provider to ensure delivery of an exceptional customer experience from landing on the Charity website to completion of a ticket purchase, minimising downtime wherever possible.

· Troubleshoot IT platform-related issues and liaise with developers when needed.

· Identify opportunities for operational improvement and innovation, and present these to senior stakeholders.

· Oversee and maintain IT infrastructure, ensuring high availability, security, and optimal performance, working with the Estates team and Technicians where required.

· Manage cloud services, IT providers and hardware procurement to support organisational needs.

· Implement and enforce IT policies and best practices.

· Work collaboratively with the People and Culture team to manage digital processes associated with new starters / leavers.

· Ad hoc tasks to support the smooth running of Wonderseekers and delivery of the charity’s strategy.

Digital Platform Management:

· Maintain and enhance Wonderseekers internal staff communications platform to improve user experience and efficiency.

· Identify and implement system upgrades, customisations, and integrations to meet staff needs.

· Provide training and support to staff on platform usage and IT best practices.

Project Management:

· Lead operational projects aimed at improving internal operations efficiency and/or technology integration.

· Manage timelines, budgets, and resources for IT and digital infrastructure projects.

· Be point of contact for new ideas and operations initiatives across the Charity to ensure these are shared in a cohesive and structured manner.

· Collaborate with cross-functional teams to ensure project alignment with organisational goals.

· Monitor and report on key performance metrics related to IT and operations.

· Identify and implement solutions to operational challenges to enhance productivity.

Cybersecurity and Risk Management:

· Drive cybersecurity improvements by implementing best practices and proactive security measures.

· Ensure compliance with data protection regulations and industry standards.

· Conduct regular security assessments and risk analysis to safeguard IT infrastructure, sensitive information and Charitable delivery.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying (see website for email address).

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal on our website. 

This is an exciting opportunity to join and lead a dynamic and successful NHS charity which makes a difference to the lives of patients and staff at our hospitals every day.  As Head of Charity you will be at the forefront of our fundraising efforts, driving campaigns, appeals and activities, as well as ensuring that we demonstrate the benefits of fundraising to NHS patients and staff.

At the Royal Devon Hospitals Charity, we are dedicated to enhancing the lives of NHS patients and staff through impactful fundraising and community engagement. Our charity shops, vibrant community events, and strong local support are just the beginning. Your responsibilities will include:

•  Leading fundraising campaigns - launch and manage compelling appeals, including our current Super Theatre appeal, that inspire and engage donors.

•  Organizing memorable events - create and oversee events that bring people together to have fun, foster a sense of community and raise money for causes, close to people’s hearts.

•  Building community awareness - ensure that our community understands the Charity’s mission, what it is here to do and how to get involved.

•  Acting as an ambassador – act as an ambassador for the Charity with potential donors, grant organisations, public, patients and staff.

•  Strategic planning - think strategically to align the Charity’s resources with the priorities of the NHS Trust, supporting Trustees in making long- term and effective investment decisions.

The team covers Northern Devon and Exeter and Eastern Devon, offering a diverse and supportive environment where you work will directly benefit patients and staff, improving their experiences and outcomes.

Working Pattern: 37.5 hours across Monday to Friday

Interview Date: Week commencing 12th May 2025

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Prospectus is excited to support a vibrant local charity based in East Surrey in its search for a Head of Operations. This is a full-time, permanent position based in East Surrey, with a requirement to be in the office four days a week.

Reporting to the Chief Executive Officer, the Head of Operations will take the strategic lead on HR, property management and development, IT, governance, and compliance. The postholder will be responsible for developing and overseeing operational policies and practices, ensuring the organisation meets regulatory responsibilities while providing effective systems to support staff and managers in achieving their goals. They will also line-manage staff across IT, HR, and Facilities, driving improvements in systems and ways of working to enhance the charity's service quality.

To be successful in this role, you will have experience managing operations in a not-for-profit organisation. You will have knowledge and experience of legal compliance, IT systems, GDPR legislation, and HR. As a proven leader, you will possess excellent communication skills-verbal, interpersonal, and written-with the ability to build relationships at all levels. You will have a proactive, "can-do" attitude and be capable of managing a busy workload in a fast-changing environment. Additionally, you will have an understanding of charity services and best practices in charity governance.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are dedicated to supporting you throughout the application process.

The hiring managers are reviewing applications on a rolling basis, so please submit your CV as soon as possible to ensure you don't miss out on this opportunity.