Head of it and facilities jobs in stonebridge, greater london
As an Evaluation and Learning Manager you will lead on ensuring that rigorous evidence is systematically used to drive impact for people living in Lambeth and Southwark and to advance the emerging field of urban health. To achieve these aims, we provide expertise, set standards and lead the design and development of approaches to be increasingly rigorous and consistent, whilst pragmatic. We work closely with colleagues across several teams as well as external providers, and need to design our approaches thoughtfully, whilst keeping up momentum and focus. You will be skilled in multiple stakeholder management and have demonstrated ability to implement and improve meaningful evaluation and learning for complex and experimental interventions and programmes.
Key Responsibilities
Impact on Urban Health
- Lead on providing technical evaluation and learning advice and support to Programme Colleagues and our funded partners for the Health Effects of Air Pollution and Children’s Health and Food programmes, with guidance from the Head of Programme Evaluation.
- Ensure evaluation and learning activity within programmes meets the strategic objectives of each programme, and is high-quality, equitable and inclusive.
- Work closely with programme and influencing colleagues to ensure that evaluation and learning approaches within each programmeare designed with our internal and external evidence needs in mind, so that insights are useful for both internal decision making and external influencing.
- Advice programme teams on the commissioning and effective management of external evaluation and learning partner support.
- In collaboration with the Learning team, support programme teams with developing and implementing evaluation learning practices, so that insights inform internal decision making and external influencing.
- In collaboration with Data, Evaluation and Learning team colleagues, build the evaluation and learning skills and capabilities of programme colleagues.
Evaluation and Learning Team responsibilities
- Co-ordinate and contribute to the development of evaluation and learning tools resources and systems.
- Lead and support team initiatives as appropriate, such as networks of external partners focused on sharing learning.
- Support cross-programmatic evaluation and learning alignment across Impact on Urban Health.
- Develop personal expertise in urban health evidence.
- Play an active role in staying up to date on evaluation and learning methodologies and approaches.
Skills, abilities, and attributes:
- Ability to translate strategic priorities into practical steps.
- Structured approach to task implementation and managing priorities.
- Excellent written and verbal communication skills.
- Collaborative team-player.
Knowledge, experience, and qualifications:
Essential
- Extensive experience of leading social research and evaluation and learning design and implementation in social sector context
- Expertise in either, or both, quantitative and qualitative research methods
- Expertise in adapting evaluation and learning methods and approach to different contexts and types of intervention, and size/scale of projects
- Experience of leading and managing high volume of activities and relationships.
Desirable
- Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery.
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- Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities.
- Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing evaluation or learning practices and how to overcome them.
- Experience of designing and implementing evaluation and learning processes in a funding organisation.
- Expertise in synthesising and sharing complex findings which are clear, succinct and actionable.
- Knowledge of urban health context, health inequalities or social determinants of health interventions.
- Understanding of systems change principles and/or place-based intervention.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The responsibilities of this role are not exhaustive, and you would be reasonably expected to undertake other responsibilities that are commensurate with the level of your role.
(NB - Please note this role is a 12 month FTC and is offered on a 0.9 FTE basis - so salary is ro-rata'd to £45,000)
Interviews for the role will be held on Tuesday 29th and Wednesday 30th April. We are ideally looking for someone to start on Monday 16th June but there will be some flexibility around this).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
For those affected by homelessness, accessing essential healthcare and wellbeing support can feel impossible. At Providence Row, we work to change this by providing crisis support, health interventions, and pathways into long-term stability. We believe that everyone deserves a safe, healthy, and sustainable future.
About the role
As our Health Access & Outreach Coordinator, you’ll be at the forefront of a project designed to improve healthcare accessibility for rough sleepers and those struggling with health inequalities. You will:
- Lead outreach across multiple boroughs, engaging rough sleepers and connecting them to essential services.
- Work with peer health mentors to foster trust and improve service engagement.
- Build strong partnerships with NHS providers, housing services, and harm reduction teams.
- Help individuals navigate healthcare systems, including GP registration, mental health referrals, and substance misuse treatment.
- Organise and expand our award-winning Health & Wellness Fairs, bringing crucial healthcare services to those who need them most.
- Reduce A&E admissions by embedding preventative care measures and early intervention strategies.
This is an opportunity to be part of a dynamic and innovative project, reaching people in boroughs we have never worked in so extensively before.
The ideal candidate
We are seeking someone with:
- Experience developing and managing health & wellbeing initiatives, particularly within primary care or homelessness services.
- A passion for outreach and community engagement, with a deep understanding of the barriers faced by homeless individuals and health inequalities.
- The ability to forge strong partnerships and collaborate with multi-agency teams.
- Excellent communication and problem-solving skills, with a proactive and compassionate approach.
- The flexibility to work on the ground, meeting people where they are—this is not a desk-based role!
Benefits
- Be part of an innovative and expanding project.
- Work for a well-respected charity that has been transforming lives for over 150 years.
- Enjoy a comprehensive benefits package, including:
- 27 days holiday + bank holidays
- Pension scheme
- Cycle-to-work scheme
- Season ticket loan
- Employee Assistance Programme
- Access to training & development opportunities
- Monthly reflective practice
To apply
If you're ready to take on this challenging and rewarding role, we'd love to hear from you...
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
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Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
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Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
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Produce dynamic newsletter content that strengthens reader engagement and drives action.
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Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
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Handle press enquiries and proactively promote 999 Club’s work across media channels.
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Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth.
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Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
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Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
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Produce regular reports, data and analytics on social media and website activity to inform strategy.
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Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
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Maintain and update the WordPress website, applying best practices in SEO and accessibility.
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Support colleagues with research, case studies, consultations, and other initiatives.
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Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
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Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
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Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
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Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
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Proven expertise in communications, marketing, and brand development.
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Strong customer service and public relations skills.
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High confidence with IT systems and a willingness to learn new platforms.
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Experience maintaining a CRM database.
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Experience in website design, management, and upkeep.
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Hands-on experience managing social media for an organisation, charity, or company.
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Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
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Experience working in a community organisation or charity.
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Knowledge of best practices related to homelessness.
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Experience writing press releases and building relationships with media contacts.
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Experience developing and/or managing Membership or Patron schemes.
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Experience working with legacy media.
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Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
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An ability to be dynamic and to think creatively and strategically.
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A solutions-focused mindset with a proactive approach to problem-solving.
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Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
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A commitment to lifelong learning and your own Continuing Professional Development.
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A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
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Excellent written and verbal communication skills.
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Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
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Adept at building relationships with colleagues, service-users (members) and partner organisations.
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A people-centred, compassionate, and non-judgemental approach.
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A belief and enthusiasm for 999 Club’s mission.
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A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
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Adhere to 999 Club’s policies and procedures at all times.
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Demonstrate and uphold the values of 999 Club in all interactions.
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Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
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Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
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Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
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An basic Disclosure and Barring Service (DBS) check.
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Two satisfactory references.
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999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
Please email Ben Latham, Head of Fundraising with a CV and Cover Letter outlining your suitability for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Change Grow Live are looking for an Assistant Business Development Officer (Bid Writer) to join our national business development team. As one of the UK’s largest charities, Change Grow Live supports people in making positive changes in their lives.
Location: London (You could also be based in our Manchester or Brighton Regional Business Unit)
Salary: £27,861.26 − £32,002.35 per year Dependent on experience (Based on full time hours, pro rata for part time).
Contract Type: 12 month Fixed Term Contract
Hours: Full Time, 37.5 hours per week
Allowances: £4,133.14 per year Inner London Weighting, pro rata
Dates for Interview are 6th-8th of May 2025
Closing Date 27/4/2025
Role overview
You’ll help to prepare for, write and support on developing bids and proposals, helping Change Grow Live secure contracts and run high-quality health and social care services. These services support adults, children and young people, including around drugs and alcohol, homelessness and criminal justice.
Your day-to-day will include:
- Writing and editing bid responses
- Working with colleagues across Change Grow Live
- Completing online research, analysing data and working with partner organisations
- Creating presentations, diagrams and reports
- Helping improve how we do things.
This role is designed to support you through the beginning of your business development and bid writing career. We’ll provide you with support and training to develop and progress.
About you
You are:
- Clear and concise writer
- Motivated to develop your skills
- Open to feedback
- Curious and analytical
- Solution-focused and tenacious
- Kind and committed to helping people make positive changes.
Previous experience in business development is not needed, but skills or experience in health and social care, writing, sales, research, or data are beneficial.
Benefits:
- Working a successful team
- Structured training, development, mentoring and progression opportunities
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People Silver Award and Stonewall Silver Award 2023.
We’re happy to consider any reasonable adjustments that you need to be successful. We do everything we can to accommodate flexible working, including compressed or part-time hours, job shares and other arrangements. Please let us know in your application or at any stage of the process if you would like to explore these options.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). You can group multiple criteria together where you think it makes sense. Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. We’ll offer an interview to disabled people who meet the minimum criteria for this job. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme.
Check out the job description and team explainer for more information.
If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours
If you have any questions on this opportunity that you would like to talk through please contact us
Salary: £45,000 per annum
Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Fixed term until April 2026, full time.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Flexible working
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 12pm on Tuesday 22 April 2025.
Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed) Interviews will take place over Microsoft Teams.
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
As Business Intelligence (BI) Developer you will be responsible for working with Hospice UK’s data to provide insights that support decision-making.
You’ll collaborate with colleagues at all levels to understand their needs and develop dashboards, reports and insights which help facilitate efficient, effective, and modern ways of working and a great colleague experience.
Guided by the Data Manager, you’ll ensure that Hospice UK complies with all relevant legislation and best practice such as complying with UK GDPR and maintaining our security accreditations. You’ll also work closely with other members of the ICT and Data team.
You’ll bring a broad set of data skills and knowledge with specific technical skills and experience developing using Power BI and SQL. We are at the start of our journey using modern data tools, with training for all colleagues planned, but you will need to guide inexperienced colleagues. Whilst challenging, this is an opportunity to shape how we work for the long term.
You’ll be working with others to collect and analyse the data that is most useful for hospices across the UK to compare their services and understand the impact we make collectively. You’ll also combine this with third-party data sources, such as population data, which will help local hospices reach everyone who needs help. Hospice UK will use this data and insight for national research and campaigning.
For our hospice sector data work, there are multiple data sources, some of which are bespoke databases within Hospice UK’s systems, whereas others are external including publicly available.
Internally, within Hospice UK, you’ll work with colleagues from different departments to improve how we measure our own performance. You’ll develop a performance reporting framework which provides clarity and insight, from our Board level key performance indicators to our day-to-day operational process performance measures.
Within Hospice UK the main data sources are our CRM, Website CMS, Grants Management, Finance and HR systems. We also use bespoke data capture forms and databases for specific purposes.
We’re a small in-house ICT and Data team, supported by 3rd party suppliers.
Your line manager is Richard Cooper, Data Manager. Richard joined Hospice UK in February 2024, bringing with him a wealth of experience from the private, public and non-profit sectors.
You’ll find lots more information in the Candidate Information Pack below.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by 12pm Tuesday 22 April 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.