Head Of It And Facilities Jobs in Stonebridge, Greater London

A newly-created position in a rapidly expanding organisation.

As Finance & Operations Coordinator you will be a member of the small, supportive Finance and Operations team, working closely with the Senior Finance Officer, Head of Finance and the Operations & Office Manager.

Join us at a pivotal point in our history.

As we embark on a new strategic period (2026-30) together with newly-announced funding streams, you will work alongside colleagues across the whole staff team, with responsibility for:

Supporting the Finance team in managing the charity’s finances

• Process purchase ledger invoices, by prompt inputting of invoices onto Xero financial system, ensuring accuracy and compliance with policies and authorised in line with delegated authority
• Prompt processing of transactions

Supporting the setting up of weekly payment run, ensuring all payment information has been processed accurately; prompt invoice administration and timely payments to suppliers

• Processing staff and volunteers’ expenses ensuring accuracy and compliance with policies and authorised in line with delegated authority
• Recording gift aided donations on Giveclarity for claim from HMRC

Support the Operations & Office Manager in the day-to-day office operations

• Welcoming visitors to the office
• First point of contact for the Trust’s main telephone line
• Dealing with incoming / outgoing post
• Assisting H&S and housekeeping checks
• Maintaining and overseeing cleanliness and use of the London office, ordering stationery supplies, etc.
• Acting as a point of contact for contractors for regular maintenance visits

Support the External Relations Team

• Providing additional staff resources for key events, including the annual Festival at St Paul’s Cathedral, and Annual General Meeting for the Charity’s supporters

How To Apply
Click on the 'Apply via website' button to apply online. The closing date for applications is Monday 17th March 2025.

London Legal Support Trust has been supporting free legal advice providers for the last 21 years by providing financial and non-financial support. The organisations we support include Law Centres, Citizens Advice, and other legal advice agencies.

We are looking for an organised, proactive and purpose-driven individual to join our brilliant team as an Admin and Operations Assistant. You will provide essential support to our team, ensuring smooth and efficient administrative operations.  By supporting the wider team, this role plays a vital part in enabling the charity to achieve its mission, ensuring that resources are managed effectively, and helping to deliver services that make a meaningful difference to the legal advice sector.

MAIN DUTIES & RESPONSIBILITIES

Meeting & Event Planning and Support

• Plan, coordinate and support meetings and other events
• Book rooms, manage catering orders and manage other meeting logistics
• Provide on-site support for meetings and events
• Prepare meeting agendas, take meeting notes and minutes
• Assist with volunteer coordination

Communication & Coordination

• Handle incoming calls, emails, and other communications
• Draft correspondence to external stakeholders and trustees
• Help to ensure that the website is up to date

Operations Support

• Support the day-to-day operations of the charity
• Assist Head of Operations in developing systems and processes to enhance the efficiency of the charity’s operations
• Help update organisational policies and ensure compliance 
• Monitor 3rd party contracts and assist with review of services prior to renewals
• Help manage HR practices, including managing starters and leavers procedure in relation to IT and software access
• Support employee training and wellbeing programme

Office & Project Management

• Ensure office has working equipment and sufficient materials
• Organise and maintain our internal documents 
• Help maintain and improve LLST’s internal databases
• Help maintain contact database in line with data protection and LLST policy

Financial & Procurement Assistance

• Assist with the gathering, review and processing of invoices and expenses claims
• Support the Head of Operations in evaluating suppliers and negotiating contracts
• Research suppliers to ensure cost-effective purchasing
• Perform due diligence checks on suppliers and vendors
• Help with the preparation of financial reports

General

• Ensure LLST’s activities comply with charity, company and general law
• Promote LLST externally and ensure its good reputation is maintained
• Other tasks as required and generally commensurate with the post

PERSON SPECIFICATION

Essential Criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent attention to detail, well-organized with ability to prioritise tasks
• Professional, reliable and responsible
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite 
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills 
• A positive attitude to problem solving and finding new solutions
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods

Desirable Criteria

• Experience of administrative assistant
• Experience of working in charitable sector
• Knowledge and understanding of Microsoft Office suite

The Support Services team is integral to ensuring the success of ACN (UK). From managing the ACN offices, to providing all the back-office functions, Support Services enables the rest of the organisation to fulfil its operational objectives.

The Support Services Administrator will be responsible for managing invoices, handling post and couriers, providing hospitality services, assisting with procurement, booking rooms and spaces, overseeing facilities, assisting with event preparation, maintaining documentation, and supporting various systems.

Facilities and Office Manager

Fixed Term Contact until the June 30th 2026

£42,328 - £46,845 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

The Facilities and Office Manager is a key member of management within the Business Services Team, providing strategic support to all aspects of Facilities from the running of the office to the impact that our Facilities have on the outside world.

They are responsible for ensuring the health and safety and well-being of a wide range of stakeholders – both internal and external, as well as at “all staff, organisation-wide” events hosted by Comic Relief. They are also responsible for ensuring that staff and others who are working for / with Comic Relief can do so safely and effectively by ensuring that they have the correct tools and support through processes and procedures.

This is a pivotal role in ensuring that the organisation is supported to operate safely, while working towards the goal of a Just World Free from Poverty.

Key responsibilities:

Facilities

• Management of the office space and working environment (and remote working environments), including safety, security, maintenance, refurbishments, renovations, and space.

• Have a solution focused approach to any queries that are received with regards to how Comic Relief’s office space can be used effectively to support ways of working.

• Develop and implement policies and procedures to ensure that Comic Relief is compliant in all areas of Health & Safety and other relevant building regulations, ensuring that all legal requirements are met.

• Procurement of systems and services for provision of safe and effective working environments.

• Maintain effective relationships with the wider Building Management Team and act as Comic Relief’s representative at relevant tenant’s forums.

• Maintain effective relationships with third party contractors to provide high-quality Facilities & Logistics services to Comic Relief staff, contractors & visitors.

• Manage the offsite storage facility, from keeping an up to date log of the situation of all items to complying with data retention, arranging regular reviews.

• Head communications for the Facilities Team, using the office effectively to message key information around Health &Safety (H&S).

• Support the Risk Assessment process to ensure that staff are completing the correct paperwork to keep all staff safe.

• Manage the budget for the Facilities Team and have regular catch ups with the Finance Team to ensure that the budget is on target.

• Report to and engage with Comic Relief’s Health & Safety Steering group to discuss any H&S issues.

• Provide regular KPI reporting to Director of Business Services to ensure effective monitoring of Facilities management and Health & Safety compliance.

Environmental, Social and Governance (ESG)

• Lead the ESG Working Group to agree and manage actions that can be implemented within the organisation to minimise Comic Relief’s footprint.

• Attend ESG Steering Group to ensure that any issues are discussed and to feed into the Working Group with any relevant changes.

• Create up to date dashboards of relevant Energy Saving Opportunity Schemes (ESOS) information for the building and travel.

Reasonable Adjustments

• Provide management and support for Reasonable Adjustments, ensuring that staff’s needs are met to be able to carry out their role.

• Manage the process and procedure for introducing Reasonable Adjustments.

• Provide training to ensure that staff understand their rights for support.

Travel and Logistics

• Maintain effective relationship with our chosen travel provider, acting as Comic Relief’s representative.

• Support staff with any travel queries/issues that occur.

• Work closely with provider to alter booking platforms to make them suit Comic Relief’s needs for travel and accommodation.

• Manage logistics on site for the Night of TV operations from the office, concentrating on access, ways of working and emergency procedures.

• Support logistics for all staff events, writing Risk Assessments, checking accessibility and being an on the ground support.

Line Management

• Provide effective line management to the office co-ordinator, ensuring effective delivery of work plans and objectives.

• Oversee continuous professional development through regular one-to-one meetings, performance objectives and KPIs.

Person specification:

Essential criteria

• Experience in a Facilities Management role.
• Experience of budget Management, ideally up to £1m
• Institution of Occupational Safety and Health (IOSH) General Certification
• IWFM (Institute of workplace and facilities management) level 1-5 Qualification
• Effective communicator, with experience of being persuasive.
• Experience of effectively managing multiple stakeholder relationships
• Ability to overcome barriers and be solution focused.
• Experience of managing a variety of suppliers, building good relationships and ensuring services are cost effective
• Strong relationship management skills

Desirable criteria

• Knowledge of ESG and experience of implementation of initiatives
• Knowledge and Experience of supporting Reasonable Adjustments
• Experience of delivering training and organising externally led training sessions.
• Experience of leading a facilities team.

Perks and benefits:

• Flexible working hours
• Work from home option
• Life Insurance
• Wellness programs
• Employee Assistance Programme
• Enhanced maternity and paternity leave
• Paid emergency leave
• Sabbatical Opportunities
• Professional development
• Mentoring/coaching
• Paid volunteer days
• Payroll giving
• Salary sacrifice
• Team social events
• Extracurricular clubs
• Cycle to work scheme
• Free fruit

To apply please visit our website via the link and apply online.

Closing: 12:00pm, 24th Feb 2025 GMT

Interviews are expected to take place on Monday 3rd and Tuesday 4th of March.

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London.

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions

Head of Finance and Internal Operations | up to £62,000 + benefits

Permanent | Croydon – Hybrid Working

A truly inspiring place to work, Young Roots partners with young refugees and asylum seekers aged 11-25 (mostly alone in the UK without their families) to improve their wellbeing and fulfil their potential. With a dedicated team providing life-changing services including intense one-to-one casework, English language mentoring, and access to specialist therapeutic and legal advice, Young Roots are proudly celebrating their 20th anniversary. 

Using their years of frontline work and deep understanding of the challenges faced by young refugees and asylum seekers, Young Roots are now focusing on campaigning and influencing policy to bring about positive change. The Head of Finance and Operations will support significant growth and associated transformation of their Finance and Operations to underpin their ability to provide these vital services to support young refugee’s increasingly complex needs.

Reporting to the CEO and leading a team of 5, the Head of Finance and Internal Operations is a critical leadership role providing advice and analysis to the Board and its Committees. This role will drive the vision and direction of Young Roots as a member of the Senior Leadership Team and will have a focus on Finance, with an oversight of HR, IT and Facilities. This role offers a rare opportunity to contribute at a big-picture strategic level, whilst maintaining the ability to manage their finances in a hands-on way for a genuinely amazing charity.

Key Responsibilities:  

• Leadership: As part of the Senior Leadership Team, support the CEO to develop, implement, and drive the vision and strategy for Young Roots; Develop and lead a first-class Finance and Operations Team; Support the SLT in its decision-making by providing expert analysis across finance, governance, HR, IT, risk, and facilities perspectives.  
• Finance & Planning: Provide robust financial governance and long-term financial planning; Lead financial reporting, production of management accounts, budgeting, reforecasting, and cashflow monitoring; Partner with Head of Fundraising and the SLT to ensure income generation and fundraising strategy is fit-for-purpose; Ensure statutory responsibilities are delivered in compliance to charity SORP; Lead the audit process; Ensure finance systems and controls are fit-for-purpose; Manage all contracts, ensuring services and bids are valued robustly and reflect ROI; Manage payroll; Ensure funding partners receive insightful financial reporting.
• HR: With the CEO and HR Manager, develop and implement a DEI and Wellbeing strategy; Ensure HR policies and procedures are fit-for-purpose, including ER, recruitment, and H&S.
• IT: With IT Consultant, develop and lead the implementation of IT and Digital Transformation strategy; Ensure database and day-to-day IT support is in place; Act as Data Officer.
• Premises: Oversee facilities function; Lead on lease and building issues; Support CEO, SLT, and Trustees with premises options and represent Young Roots with landlord and agent; Ensure all facilities including IT, office space, and utilities are fit-for-purpose and compliant.

What you’ll offer us:

• Qualified Accountant. Track-record of providing financial information, annual reports & accounts to Senior Leaders, Board and Trustees within the charity sector
• Hands-on and strategic. Ability to think strategically about the future director of the charity and translate that vision into a financial strategy and operational plans and changes. Ability to communicating effectively to Trustees and operations staff
• Ambition. Young Roots are open to someone stepping into their first SLT role.  
• Leadership. Ability to contribute to a values-based and ambitious culture and experience motivating, and empowering staff
• Charity Expert. Strong knowledge of SORP, and expertise in restricted fund accounting.
• Audit leadership
• Desire to oversee HR, Facilities, and IT functions.
• First-class collaboration, time-management, and communication skills, with the ability to work autonomously with strategic guidance from the CEO  
• Ability to visit the King's Cross and Brent offices / activities on a monthly basis and a monthly all-staff away day in central London.
• Ability to attend Saturday morning Board meetings 6 times per year.

What we’ll offer you:

• 25 days annual leave (rising to 28 with length of service) + bank holidays, and closure days over Christmas and New Year
• Hybrid and flexible working
• 5% employer pension contribution
• Sabbatical, enhanced maternity leave, special leave, and sickness policies
• Range of generous policies to support wellbeing and promote DEI.

Application Process:

• Although the closing date is Monday 3rd March, CVs will be reviewed on an ongoing basis so early applications are encouraged.
• Young Roots interviews are planned to commence from Monday 17th March.
• Pro-Recruitment group are acting on a retained basis for this role, and Young Roots kindly request all enquires, and contact, is via Pro-Recruitment. Any third-party enquiries will be forwarded to Pro Recruitment.

About King's Head Theatre

King’s Head Theatre is a purpose-built, wheelchair accessible theatre with a 200-seat flexible auditorium and 50-seat cabaret space off Upper St, Islington which showcases a wide range of performance styles from plays to musicals, to opera & cabaret, to drag & comedy. 

Established in 1970, King’s Head Theatre was the oldest pub theatre in the UK until it closed its doors in August 2023. For 53 years the theatre was housed in the back room of the King’s Head Pub on Upper Street in an old boxing ring and pool hall, before opening the new space in Islington Square right behind the pub theatre in January 2024. 

Under Artistic Director & Founder Dan Crawford, whose tenure lasted 35 years until his death in 2005, the theatre became known as a breeding ground for new talent and great work. Renowned actors like Maureen Lipman, Hugh Grant, Jennifer Saunders, Dawn French, Alan Rickman & Richard E Grant all performed at the theatre, and a number of productions transferred to the West End and Broadway, premiering work from writers such as Steven Berkoff, Tom Stoppard, Bryony Lavery and Victoria Wood.   

In 2010, the Olivier Award-winning company Opera UpClose Productions became the theatre’s resident company for four years, and with Adam Spreadbury-Maher as Artistic Director, turned the King’s Head into “London’s Little Opera House”, winning an Olivier Award for La Boheme in the Best New Opera category. Opera remains a key part of the theatre’s focus, alongside a commitment to emerging, daring and innovative work, such as Trainspotting, the Edinburgh Fringe and touring immersive hit developed by King’s Head Theatre.  

The theatre showcases a lot of LGBTQ+ work which explores the full spectrum of experiences symbolised by the rainbow flag. It is a home for a new wave of theatre makers, with a focus on work which is joyful, irreverent, colourful & queer. 

In the first year of the new King’s Head, the theatre has showcased work from artists such as Rob Madge, Luke Bayer, Olivier award-winner Shaun McKenna, triple Fringe First winners Xhloe & Natasha, Heartstopper’s Cormac Hyde-Corrin, Neil Ashton and writer Jonathan Maitland. The theatre has just announced its Spring 2025 season as it goes into its second year, working with artists such as Lauren Ward, Josie Benson, Vikki Stone, Rosie Day and former artistic director Hannah Price, who will be making her debut on the new stage.

About the Role

The Senior Finance Officer role is an exciting opportunity to join one of Londons leading Off West End Theatres. As a registered charity, we are looking for a candidate with finance experience as well as an enthusiasm for the arts. The Senior Finance Officer will be responsible for the financial and office administration of the charity.

They will be the lead finance officer, managing all budgets, issuing settlements, working with the auditors on statutory accounts and reporting to the Executive Producer (acting CEO) and board on finance matters. They will also lead on administration, processes, policies, and office management for the organisation.

Join TNF Charity as an Event Coordinator.

Are you passionate about making a difference in the lives of wounded veterans, serving personnel and their families? TNF Charity is looking for a dynamic and creative Event Coordinator to join our team.

In this role, you will be at the heart of our mission, administrating and managing events that celebrate and support those who have served. Your creativity and organisational skills will be key in coordinating memorable experiences that resonate with our community and amplify our support. You will collaborate closely with a dedicated team, bringing innovative ideas to life and ensuring every event runs smoothly.

We are seeking someone who is not only detail-oriented but also has a genuine passion for our mission. Your ability to engage with the community, build strong relationships, and inspire others will be crucial. If you thrive in a fast-paced environment and are excited about the opportunity to make a tangible impact, we want to hear from you.

Join us at TNF Charity and help us honour our wounded veterans, serving personnel and their families. Together, we can create unforgettable moments and make a real difference.

Apply now and be a part of something truly special.

As Regional Support Officer you will provide full administrative services to a team that is geographically dispersed across the region. You will manage financial process and ensure compliance with organisational policies regarding GDPR, health and safety, including undertaking risk assessments. You will support the set up and delivery of both face to face and online events. Crucially as first point of contact for the team you will provide excellent customer service to members of the public.

As Regional Support Officer you will be self-motivated with the ability to prioritise a varied workload. You will have proven experience of office admin systems, excellent IT skills, including use of CRM/data management systems and online platforms. You will be someone who can work effectively with colleagues, understanding their administrative needs and responding positively. You will have experience of organising online and face to face events. You will have excellent customer service experience and able to engage with a diverse range of people and be willing to travel across the region to support events and other activity.

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Are you passionate about making a tangible impact in the charity sector? This is an exciting opportunity to join The Mulberry Centre at a pivotal time. As we celebrate our 25th anniversary in 2026 and prepare for a series of high-profile fundraising initiatives, this is your chance to be part of something truly special. With the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital, we’re ready to enhance our collaboration with local NHS services and broaden our impact within the community.

We’re looking for someone with a background in the charity sector to help us drive forward our fundraising ambitions. Since 2001, The Mulberry Centre has been providing essential cancer information and support services to over 18,000 people. With our income now exceeding £750,000 and growing fast, we’re set to expand even further and we need someone like you to help secure the vital funding that will enable this growth.

In this role, you’ll work alongside our Head of Fundraising and Engagement to develop and implement fundraising strategies, focusing on securing new funding from trusts and foundations. You’ll write compelling proposals that secure support and cultivate relationships with funders to ensure long-term engagement. Your efforts will directly contribute to our mission of providing life-changing support to those affected by cancer.

If you’re a self-starter who thrives in a dynamic environment, can juggle multiple priorities, and is eager to make a real impact, we’d love to hear from you.

TNF Charity is looking for a dynamic and creative Community Fundraising Coordinator to join our team. In this role, you will be at the heart of our mission, organising and managing fundraising events that celebrate and support those who have served.

As a Community Fundraising Coordinator, you will have the opportunity to:

• Develop and implement fundraising strategies that engage our community and maximise support for our charity.
• Plan, coordinate, and execute a variety of events, from small community gatherings to large-scale fundraisers, ensuring each event is impactful and runs smoothly.
• Collaborate with volunteers, sponsors, and partners to build strong relationships and secure the resources needed for successful events.
• Create and manage promotional campaigns to raise awareness and drive participation in our fundraising activities.
• Monitor and evaluate the success of events, using feedback and data to continuously improve our efforts.

We are seeking someone who is not only detail-oriented but also has a genuine passion for our mission. Your ability to engage with the community, build strong relationships, and inspire others will be crucial. If you thrive in a fast-paced environment and are excited about the opportunity to make a tangible impact, we want to hear from you.

Join us at TNF Charity and help us honour our wounded veterans, serving personnel, and their families. Together, we can create unforgettable moments and make a real difference.

With 43 years’ experience caring for London’s diverse wildlife, 36 free-to-enter urban nature reserves, and over 900,000 members standing together for nature, London Wildlife Trust are engaging, inspiring, and enabling people to connect with nature.

London Wildlife Trust (LWT) is the only charity that champions nature’s recovery in London. LWT’s new COO will play a pivotal role in helping to achieve the 2030 Strategic Plan. They will be part of the Trust’s Senior Leadership Team with day-to-day overall leadership responsibility for finance, people, organisational development, impact measurement, and governance. 

Following a period of significant growth, and currently embarking on a brand-new five-year Business Plan, London Wildlife Trust is at a turning point as an organisation and is seeking a dynamic and effective leader to complement and support the Chief Executive Officer (CEO) in leading the charity through a period of significant change and transformation. 

The successful candidate will report directly to the CEO, and line-manage both the Head of Finance and the Head of People & Organisational Development. 

Whilst we are not seeking a qualified accountant, the COO will need to be able to robustly and fluently speak to and understand financial challenges, particularly around longer-term forecasting and budgets. Supporting and guiding the formalisation of impact measurement across the organisation will also be a key aspect of the role, done in close collaboration with the wider senior management team and Director of Development. 

Experience with and passion for streamlining operations, systems, and processes and continuously working to identify improvements will be essential, as will a calm and stable approach to leadership. 

LWT is being assisted in this appointment by the executive search firm Society. Applications should consist of a CV and covering letter. The deadline for receipt of applications is midday GMT on Thursday, 13 March 2025.

We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark.

£25,169.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

The Gateway service is used as a partnership arrangement with a local authority for temporary accommodation. The Housing Coordinator will be the lead point of contact for Look Ahead at this site and manage this relationship on a day-to-day basis.

The Housing Coordinator will also be expected to monitor occupants' adherence to house rules and work with our Local Authority partners to follow up any enforcement action, occupant support needs or requirements that are presented.

A key part of the role is managing the safety and operation of the building, as well as dealing with enquiries and contact from customers and visitors. The Housing Coordinator will be required to monitor the maintenance function and facilities on the site and raise any contractor performance issues to the head office based Property and Landlord Services team.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to prioritise tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to lone work and confidence in own decision making.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers.

What you'll bring:

2 years experience of working in housing or a related field.
Experience of liaising with housing benefit departments ,council tax and other external agencies.
Experience of using IT systems to record information.
Experience of drafting reports for internal and external stakeholders.
An understanding of health and safety issues in a residential setting.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you ready to play a vital role in transforming the lives of those affected by cancer? At The Mulberry Centre, we are dedicated to providing comprehensive support to people facing cancer, their families, and those grieving a loss. As we approach our milestone 25th anniversary in 2026 and celebrate exciting new developments, including the launch of the Ambulatory Diagnostic Centre at West Middlesex University Hospital, we need a compassionate and driven individual to join our team.

This is more than just a job, it’s an opportunity to make a tangible impact within our community. You’ll be the first point of contact for anyone accessing our vital services, providing personalised, holistic cancer information and support both at our Centre and in community and healthcare settings. As part of our committed team, you’ll help us build strong relationships with local health professionals and ensure the highest standard of support to those who need it most.

Working closely with the Head of Client Services, you will register clients and be at the forefront of cancer prevention initiatives. If you’re someone with a recognised counselling qualification (or equivalent), exceptional people skills, and the ability to manage sensitive conversations, this could be the perfect role for you.

This is your chance to contribute to a growing, award-winning charity that is making a real difference in the fight against cancer. If you're passionate about supporting people at some of their most vulnerable times and want to be part of a team that's dedicated to creating lasting impact, we want to hear from you.